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“Vishing” occurs when criminals cold-call victims and attempt to persuade them to divulge personal information over the phone. These scammers are generally after credit card numbers and personal identifying information, which can then be used to commit financial theft. Vishing can occur both on your landline phone or via your cell phone.
The term is a combination of “voice,” and “phishing,” which is the use of spoofed emails to trick targets into clicking malicious links. Rather than email, vishing generally relies on automated phone calls that instruct targets to provide account numbers. Techniques scammers use to get your phone numbers include:
Once vishers have phone numbers, they employ various strategies to deceive their targets and obtain valuable personal information:
To protect yourself from vishing scams, you should:
Staying vigilant and informed is your best defense against vishing scams. By verifying caller identities, being skeptical of unsolicited requests for personal information, and using call-blocking tools, you can significantly reduce your risk of falling victim to these deceptive practices. Additionally, investing in identity theft protection services can provide an extra layer of security. These services monitor your personal information for suspicious activity and offer assistance in recovering from identity theft, giving you peace of mind in an increasingly digital world. Remember, proactive measures and awareness are key to safeguarding your personal information against vishing threats.
The post How to Protect Yourself from Vishing appeared first on McAfee Blog.
By now you’ve probably heard of the term “phishing”—when scammers try to fool you into revealing your personal info or sending money, usually via email — but what about “vishing”? Vishing, or voice phishing, is basically the same practice, but done by phone.
There are a few reasons why it’s important for you to know about vishing. First off, voice phishing scams are prevalent and growing. A common example around tax season is the IRS scam, where fraudsters make threatening calls to taxpayers pretending to be IRS agents and demanding money for back taxes. Another popular example is the phony tech support scam, in which a scammer calls you claiming that they represent a security provider.
The scammers might say they’ve noticed a problem with your computer or device and want money to fix the problem, or even request direct access to your machine. They might also ask you to download software to do a “security scan” just so they can get you to install a piece of malware that steals your personal info. They might even try to sell you a worthless computer warranty or offer a phony refund.
These kinds of attacks can be very persuasive because the scammers employ “social engineering” techniques. This involves plays on emotion, urgency, authority, and even sometimes threats. The end result, scammers manipulate their victims into doing something for fraudulent purposes. Because scammers can reach you at any time on your most private device, your smartphone, it can feel more direct and personal.
Vishing scams don’t always require a phone call from a real person. Often, scammers use a generic or targeted recording, claiming to be from your bank or credit union. For instance, they might ask you to enter your bank account number or other personal details, which opens you up to identity theft.
Increasingly, scammers use AI tools in voice cloning attacks. With readily available voice cloning apps, scammers can replicate someone else’s voice with remarkable accuracy. While initially developed for benign purposes such as voice assistants and entertainment, scammers now use voice cloning tools to exploit unsuspecting victims.
The incoming number might even appear to have come from your bank, thanks to a trick called “caller ID spoofing,” which allows scammers to fake the origin of the call. They can do this by using Voice over Internet Protocol (VoIP) technology, which connects calls over the internet instead of traditional phone circuits, allowing them to easily assign incoming phone numbers.
Don’t risk losing your money or valuable personal info to these scams. Here’s how to avoid vishing attacks:
The post How to Avoid Being Phished by Your Phone appeared first on McAfee Blog.
I think I could count on my hand the people I know who have NOT had their email hacked. Maybe they found a four-leaf clover when they were kids!
Email hacking is one of the very unfortunate downsides of living in our connected, digital world. And it usually occurs as a result of a data breach – a situation that even the savviest tech experts find themselves in.
In simple terms, a data breach happens when personal information is accessed, disclosed without permission, or lost. Companies, organisations, and government departments of any size can be affected. Data stolen can include customer login details (email addresses and passwords), credit card numbers, identifying IDs of customers e.g. driver’s license numbers and/or passport numbers, confidential customer information, company strategy, or even matters of national security.
Data breaches have made headlines, particularly over the last few years. When the Optus and Medibank data breaches hit the news in 2022 affecting almost 10 million Aussies a piece, we were all shaken. But then when Aussie finance company Latitude, was affected in 2023 with a whopping 14 million people from both Australia and New Zealand affected, it almost felt inevitable that by now, most of us would have been impacted.
But these were the data breaches that grabbed our attention. The reality is that data breaches have been happening for years. In fact, the largest data breach in Australian history actually happened in May 2019 to the online design site Canva which affected 137 million users globally including many Aussies.
So, in short – it can happen to anyone, and the chances are you may have already been affected.
The sole objective of a hacker is to get their hands on your data. And any information that you share in your email account can be very valuable to them. But why do they want your data, you ask? It’s simple really – so they can cash in! Some will keep the juicy stuff for themselves – passwords or logins to government departments or large companies they may want to ’target’ with the aim of extracting valuable data and/or funds. But the more sophisticated ones will sell your details including name, telephone, email address, and credit card details, and cash in on the Dark Web. They often do this in batches. Some experts believe they can get as much as AU$250 for a full set of details including credit cards. So, you can see why they’d be interested in you!
The other reason why hackers will be interested in your email address and password is that many of us re-use these login details across our other online accounts too. So, once they’ve got their hands on your email credentials then they may be able to access your online banking and investment accounts – the possibilities are endless if you are using the same login credentials everywhere. So, you can see why I harp on about using a unique password for every online account!
There is a plethora of statistics on just how big this issue is – all of them concerning.
According to the Australian Institute of Criminology, there were over 16,000 reports of identity theft in 2022.
The Department of Home Affairs and Stay Smart Australia reports that cybercrime costs Australian businesses $29 billion a year with the average business spending around $275,000 to remedy a data breach
And although there has been a slight reduction in Aussies falling for phishing scams in recent years (down from 2.7% in 2020/1 to 2.5% in 2022/3), more Australians are falling victim to card fraud scams with a total of $2.2 billion lost in 2023.
But regardless of which statistic you choose to focus on, we have a big issue on our hands!
If you find yourself a victim of email hacking there are a few very important steps you need to take and the key is to take them FAST!!
This is the very first thing you must do to ensure the hacker can’t get back into your account. It is essential that your new password is complex and totally unrelated to previous passwords. Always use at least 8-10 characters with a variety of upper and lower case and throw in some symbols and numbers. I really like the idea of a crazy, nonsensical sentence – easier to remember and harder to crack! But, better still, get yourself a password manager that will create a password that no human would be capable of creating.
If you find the hacker has locked you out of your account by changing your password, you will need to reset the password by clicking on the ‘Forgot My Password’ link.
This is time-consuming but essential. Ensure you change any other accounts that use the same username and password as your compromised email. Hackers love the fact that many people still use the same logins for multiple accounts, so it is guaranteed they will try your info in other email applications and sites such as PayPal, Amazon, Netflix – you name it!
Once the dust has settled, please review your password strategy for all your online accounts. A best practice is to ensure every online account has its own unique and complex password.
A big part of the hacker’s strategy is to ‘get their claws’ into your address book with the aim of hooking others as well. Send a message to all your email contacts as soon as possible so they know to avoid opening any emails (most likely loaded with malware) that have come from you.
Yes, multi-factor authentication (or 2-factor authentication) adds another step to your login but it also adds another layer of protection. Enabling this will mean that in addition to your password, you will need a special one-time use code to log in. This can be sent to your mobile phone or alternatively, it may be generated via an authenticator app. So worthwhile!
It is not uncommon for hackers to modify your email settings so that a copy of every email you receive is automatically forwarded to them. Not only can they monitor your logins for other sites, but they’ll keep a watchful eye over any particularly juicy personal information. So, check your mail forwarding settings to ensure no unexpected email addresses have been added.
Don’t forget to check your email signature to ensure nothing spammy has been added. Also, ensure your ‘reply to’ email address is actually yours! Hackers have been known to create an email address here that looks similar to yours – when someone replies, it goes straight to their account, not yours!
This is essential also. If you find anything, please ensure it is addressed, and then change your email password again. And if you don’t have it – please invest. Comprehensive security software will provide you with a digital shield for your online life. McAfee+ lets you protect all your devices – including your smartphone – from viruses and malware. It also contains a password manager to help you remember and generate unique passwords for all your accounts.
If you have been hacked several times and your email provider isn’t mitigating the amount of spam you are receiving, then consider starting afresh but don’t delete your email address. Many experts warn against deleting email accounts as most email providers will recycle your old email address. This could mean a hacker could spam every site they can find with a ‘forgot my password’ request and try to impersonate you – identity theft!
Your email is an important part of your online identity so being vigilant and addressing any fallout from hacking is essential for your digital reputation. And even though it may feel that ‘getting hacked’ is inevitable, you can definitely reduce your risk by installing some good quality security software on all your devices. Comprehensive security software such as McAfee+ will alert you when visiting risky websites, warn you when a download looks ‘dodgy’, and will block annoying and dangerous emails with anti-spam technology.
It makes sense really – if you don’t receive the ‘dodgy’ phishing email – you can’t click on it! Smart!
And finally, don’t forget that hackers love social media – particularly those of us who overshare on it. So, before you post details of your adorable new kitten, remember it may just provide the perfect clue for a hacker trying to guess your email password!
Till next time
Alex
The post What to Do If Your Email Is Hacked appeared first on McAfee Blog.
There are now over 5 billion active social media users worldwide, representing 62.3% of the global population. While social networks serve as valuable tools for staying connected with loved ones and documenting life events, the ease of sharing information raises concerns. With a mere few clicks, posts and messages can inadvertently divulge significant personal details, potentially compromising privacy and leaving individuals vulnerable to identity theft. That’s why it’s crucial to make sure you’ve got the know-how to keep your privacy protected while using these platforms.
To empower you in this digital age, we’ve compiled a comprehensive guide featuring ten essential tips to fortify your online security and preserve your privacy on social networks:
Whether you’re a seasoned social media user or just dipping your toes into the digital waters, these strategies will equip you with the knowledge and tools needed to safeguard your online identity effectively. With the added support of McAfee+, you can ensure an extra layer of security to keep your online presence more secure and private through advanced privacy features, 24/7 identity monitoring and alerts, and real-time protection against viruses, hackers, and risky links.
The post How to Protect Yourself on Social Networks appeared first on McAfee Blog.
In the hands of a thief, your Social Security Number is the master key to your identity.
With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away.
Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does.
Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”
In other words, your SSN is effectively for forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention.
There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.
So, let’s start with the basics: how do SSNs get stolen or exposed?
That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you make decisions about how and when to give it out. The list of required cases is relatively short, such as:
You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft.
Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below:
1. Report the theft to local and federal authorities.
File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource.
2. Contact the businesses involved.
Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.
3. Reach the Social Security Administration and the IRS.
Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name.
As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft:
Consider placing a fraud alert.
By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name.
Look into an all-out credit freeze.
A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquiries, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted.
Monitor your credit reports.
Once a week you can access a free credit report from Experian, TransUnion, and Equifax. Doing so will allow you to spot any future discrepancies and offer you options for correcting them.
Sign up for an identity protection service.
Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.
Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action.
The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.
It’s that time of year again – tax season! Whether you’ve already filed in the hopes of an early refund or have yet to start the process, one thing is for sure: cybercriminals will certainly use tax season as a means to get victims to give up their personal and financial information. This time of year is advantageous for malicious actors since the IRS and tax preparers are some of the few people who actually need your personal data. As a result, consumers are targeted with various scams impersonating trusted sources like the IRS or DIY tax software companies. Fortunately, every year the IRS outlines the most prevalent tax scams, such as voice phishing, email phishing, and fake tax software scams. Let’s explore the details of these threats.
So, how do cybercriminals use voice phishing to impersonate the IRS? Voice phishing, a form of criminal phone fraud, uses social engineering tactics to gain access to victims’ personal and financial information. For tax scams, criminals will make unsolicited calls posing as the IRS and leave voicemails requesting an immediate callback. The crooks will then demand that the victim pay a phony tax bill in the form of a wire transfer, prepaid debit card or gift card. In one case outlined by Forbes, victims received emails in their inbox that allegedly contained voicemails from the IRS. The emails didn’t actually contain any voicemails but instead directed victims to a suspicious SharePoint URL. Last year, a number of SharePoint phishing scams occurred as an attempt to steal Office 365 credentials, so it’s not surprising that cybercriminals are using this technique to access taxpayers’ personal data now as well.
In addition to voice phishing schemes, malicious actors are also using email to try and get consumers to give up their personal and financial information. This year alone, almost 400 IRS phishing URLs have been reported. In a typical email phishing scheme, scammers try to obtain personal tax information like usernames and passwords by using spoofed email addresses and stolen logos. In many cases, the emails contain suspicious hyperlinks that redirect users to a fake site or PDF attachments that may download malware or viruses. If a victim clicks on these malicious links or attachments, they can seriously endanger their tax data by giving identity thieves the opportunity to steal their refund. What’s more, cybercriminals are also using subject lines like “IRS Important Notice” and “IRS Taxpayer Notice” and demanding payment or threatening to seize the victim’s tax refund.
Cybercriminals are even going so far as to impersonate trusted brands like TurboTax for their scams. In this case, DIY tax preparers who search for TurboTax software on Google are shown ads for pirated versions of TurboTax. The victims will pay a fee for the software via PayPal, only to have their computer infected with malware after downloading the software. You may be wondering, how do victims happen upon this malicious software through a simple Google search? Unfortunately, scammers have been paying to have their spoofed sites show up in search results, increasing the chances that an innocent taxpayer will fall victim to their scheme.
Money is a prime motivator for many consumers, and malicious actors are fully prepared to exploit this. Many people are concerned about how much they might owe or are predicting how much they’ll get back on their tax refund, and scammers play to both of these emotions. So, as hundreds of taxpayers are waiting for a potential tax return, it’s important that they navigate tax season wisely. Check out the following tips to avoid being spoofed by cybercriminals and identity thieves:
File before cybercriminals do it for you. The easiest defense you can take against tax season schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.
Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.
Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.
Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. McAfee Scam Protection can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.
Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.
Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.
The post How to Steer Clear of Tax Season Scams appeared first on McAfee Blog.
As taxpayers prepare their returns for April 15th, scammers prepare too. They see tax season as high time to run all kinds of scams and identity theft schemes.
Fake accountants, fake tax software, robocalls, and more all make the list. We’ll give you a look at what’s happening out there right now. And we’ll run down several ways you can keep safe.
A commonly used tactic involves hackers posing as collectors from the IRS, as tax preparers, or government bureaus. This tactic is pretty effective due to Americans’ concerns about misfiling their taxes or accidentally running into trouble with the IRS. Scammers take advantage of this fear, manipulating innocent users into providing sensitive information or money over the phone or by email. And in extreme cases, hackers may be able to infect computers with malware via malicious links or attachments sent through IRS email scams.
Another tactic used to take advantage of taxpayers is the canceled social security number scam. Hackers use robocalls claiming that law enforcement will suspend or cancel the victim’s Social Security number in response to taxes owed. Often, victims are scared into calling the fraudulent numbers back and persuaded into transferring assets to accounts that the scammer controls. Users need to remember that the IRS will only contact taxpayers through snail mail or in person, not over the phone.
Another scam criminals use involves emails impersonating the IRS. Victims receive a phishing email claiming to be from the IRS, reminding them to file their taxes or offering them information about their tax refund via malicious links. If a victim clicks on the link, they will be redirected to a spoofed site that collects the victim’s personal data, facilitating identity theft. What’s more, a victim’s computer can become infected with malware if they click on a link with malicious code, allowing fraudsters to steal more data.
Scammers also take advantage of the fact that many users seek out the help of a tax preparer or CPA during this time. These criminals will often pose as professionals, accepting money to complete a user’s taxes but won’t sign the return. This makes it look like the user completed the return themselves. However, these ghost tax preparers often lie on the return to make the user qualify for credits they haven’t earned or apply changes that will get them in trouble. Since the scammers don’t sign, the victim will then be responsible for any errors. This could lead to the user having to repay money owed, or potentially lead to an audit.
While these types of scams can occur at any time of the year, they are especially prevalent leading up to the April tax filing due date. Consumers need to be on their toes during tax season to protect their personal information and keep their finances secure. To avoid being spoofed by scammers and identity thieves, follow these tips:
File before cybercriminals do it for you. The easiest defense you can take against tax seasons schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.
Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.
Beware of phishing attempts. It’s clear that phishing is the primary tactic crooks are leveraging this tax season, so it’s crucial you stay vigilant around your inbox. This means if any unfamiliar or remotely suspicious emails come through requesting tax data, double check their legitimacy with a manager or the security department before you respond. Remember: the IRS will not initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial info. So someone contacts you that way, ignore the message.
Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.
Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. McAfee Scam Protection can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.
Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.
Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.
The post Watch Out For IRS Scams and Avoid Identity Theft appeared first on McAfee Blog.
Before you take the fun-looking quiz that popped up in your social media feed, think twice. The person holding the answers may be a hacker.
Where people go, hackers are sure to follow. So it’s no surprise hackers have set up shop on social media. This has been the case for years, yet now social media-based crime is on the rise. Since 2021, total reported losses to this type of fraud reached $2.7 billion.
Among these losses are cases of identity theft, where criminals use social media to gather personal information and build profiles of potential victims they can target. Just as we discussed in our recent blog, “Can thieves steal identities with only a name and address?” these bits of information are important pieces in the larger jigsaw puzzle that is your overall identity.
Let’s uncover these scams these crooks use so that you can steer clear and stay safe.
“What’s your spooky Halloween name?” or “What’s your professional wrestler name?” You’ve probably seen a few of those and similar quizzes in your feed where you use the street you grew up on, your birthdate, your favorite song, and maybe the name of a beloved first pet to cook up a silly name or some other result. Of course, these are pieces of personal information, sometimes the answer to commonly used security questions by banks and other financial institutions. (Like, what was the model of your first car?) With this info in hand, a hacker could attempt to gain access to your accounts.
Similarly, scammers will also post surveys with the offer of a gift card to a popular retailer. All you have to do is fork over your personal info. Of course, there’s no gift card coming. Meanwhile, that scammer now has some choice pieces of personal info that they can potentially use against you.
How to avoid them: Simply put, don’t take those quizzes and surveys online.
The list here is long. These include posts and direct messages about phony relief funds, grants, and giveaways—along with bogus business opportunities that run the gamut from thinly veiled pyramid schemes and gifting circles to mystery shopper jobs. What they all have in common is that they’re run by scammers who want your information, money, or both. If this sounds familiar, like those old emails about transferring funds for a prince in some faraway nation, it is. Many of these scams simply made the jump from email to social media platforms.
How to avoid them: Research any offer, business opportunity, or organization that reaches out to you. A good trick is to do a search of the organization’s name plus the term “scam” or “review” or “complaint” to see if anything sketchy comes up.
If there’s one government official that scammers like to use to scare you, it’s the tax collector. These scammers will use social media messaging (and other mediums like emails, texts, and phone calls) to pose as an official who’s either demanding back taxes or offering a refund or credit—all of which are bogus and all of which involve you handing over your personal info, money, or both.
How to avoid them: Delete the message. In the U.S., the IRS and other government agencies will never reach out to you in this way or ask you for your personal information. Likewise, they won’t demand payment via wire transfer, gift cards, or cryptocurrency like Bitcoin. Only scammers will.
These are far more targeted than the scams listed above because they’re targeted and often rely upon specific information about you and your family. Thanks to social media, scammers can gain access to that info and use it against you. One example is the “grandkid scam” where a hacker impersonates a grandchild and asks a grandparent for money. Similarly, there are family emergency scams where a bad actor sends a message that a family member was in an accident or arrested and needs money quickly. In all, they rely on a phony story that often involves someone close to you who’s in need or trouble.
How to avoid them: Take a deep breath and confirm the situation. Reach out to the person in question or another friend or family member to see if there really is a concern. Don’t jump to pay right away.
This is one of the most targeted attacks of all—the con artist who strikes up an online relationship to bilk a victim out of money. Found everywhere from social media sites to dating apps to online forums, this scam involves creating a phony profile and a phony story to go with it. From there, the scammer will communicate several times a day, perhaps talking about their exotic job in some exotic location. They’ll build trust along the way and eventually ask the victim to wire money or purchase gift cards.
How to avoid them: Bottom line, if someone you’ve never met in person asks you for money online, it’s a good bet that it’s a scam. Don’t do it.
Now with an idea of what the bad actors are up to out there, here’s a quick rundown of things you can do to protect yourself further from the social media scams they’re trying to pull.
Above and beyond what we’ve covered so far, some online protection basics can keep you safer still. Comprehensive online protection software will help you create strong, unique passwords for all your accounts, help you keep from clicking links to malicious sites, and prevent you from downloading malware. Moreover, it can provide you with identity protection services like ours, which keep your personal info private with around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance.
Together, with some good protection and a sharp eye, you can avoid those identity theft scams floating around on social media—and get back to enjoying time spent online with your true family and friends.
The post Quizzes and Other Identity Theft Schemes to Avoid on Social Media appeared first on McAfee Blog.
What’s the difference between identity fraud and identity theft? Well, it’s subtle, so much so that it’s easy to use them nearly interchangeably. While both can take a bite out of your wallet, they are different—and knowing the differences can help you understand what’s at stake.
Let’s start with an overview and a few examples of each.
So there’s that subtle difference we mentioned. Identity fraud involves the misuse of an existing account. Identity theft means the theft of your personal information, which is then used to impersonate you in some way, such as opening new accounts in your name.
Above and beyond those definitions and examples, a couple of real-life examples put the differences in perspective as well.
As for identity fraud, individual cases of fraud don’t always make the headlines, but that’s not to say you won’t hear about it in a couple of different ways.
The first way may be news stories about data breaches, where hackers gain things like names, emails, and payment information from companies or organizations. That info can then end up in the hands of a fraudster, who then accesses those accounts to drain funds or make purchases.
On a smaller scale, you may know someone who has had to get a new credit or debit card because theirs was compromised, perhaps by a breach or by mistakenly making a payment through an insecure website or by visiting a phony login page as part of a phishing attack. These can lead to fraud as well.
It usually starts with someone saying anything from, “That’s strange …” to “Oh, no!” There’ll be a strange charge on your credit card bill, a piece of mail from a bill collector, or a statement from an account you never opened—just to name a few things.
With that, I have a few recent blogs that help you spot all kinds of identity crime, along with advice to help keep it from happening to you in the first place:
While there are differences between identity fraud and identity theft, they do share a couple of things in common: you can take steps to prevent them, and you can take steps to limit their impact should you find yourself faced with one or the other.
The articles called out above will give you the details, yet staying safe begins with vigilance. Check on your accounts and credit reports regularly and really scrutinize what’s happening in them. Consider covering yourself with an identity monitoring solution — and act on anything that looks strange or outright fishy by reporting it to the company or institution in question.
The post How To Tell The Difference Between Identity Fraud and Identity Theft? appeared first on McAfee Blog.
When it comes to identity theft, trust your gut when something doesn’t feel right. Follow up. What you’re seeing could be a problem.
A missing bill or a mysterious charge on your credit card could be the tip of an identity theft iceberg, one that can run deep if left unaddressed. Here, we’ll look at several signs of identity theft that likely need some investigation and the steps you can take to take charge of the situation.
Unfortunately, it can happen in several ways.
In the physical world, it can happen simply because you lost your wallet or debit card. However, there are also cases where someone gets your information by going through your mail or trash for bills and statements. In other more extreme cases, theft can happen by someone successfully registering a change of address form in your name (although the U.S. Postal Service has security measures in place that make this difficult).
In the digital world, that’s where the avenues of identity theft blow wide open. It could come by way of a data breach, a thief “skimming” credit card information from a point-of-sale terminal, or by a dedicated crook piecing together various bits of personal information that have been gathered from social media, phishing attacks, or malware designed to harvest information. Additionally, thieves may eavesdrop on public Wi-Fi and steal information from people who are shopping or banking online without the security of a VPN.
Regardless of how crooks pull it off, identity theft is on the rise. According to the Federal Trade Commission (FTC), identity theft claims jumped up from roughly 650,000 claims in 2019 to 1 million in 2023. Of the reported fraud cases where a dollar loss was reported, the FTC calls out the following top three contact methods for identity theft:
However, phone calls, texts, and email remain the most preferred contact methods that fraudsters use, even if they are less successful in creating dollar losses than malicious websites, ads, and social media.
Identity thieves leave a trail. With your identity in hand, they can charge things to one or more of your existing accounts—and if they have enough information about you, they can even create entirely new accounts in your name. Either way, once an identity thief strikes, you’re probably going to notice that something is wrong. Possible signs include:
As you can see, the signs of possible identity theft can run anywhere from, “Well, that’s strange …” to “OH NO!” However, the good news is that there are several ways to check if someone is using your identity before it becomes a problem – or before it becomes a big problem that gets out of hand.
The point is that if you suspect fraud, you need to act right away. With identity theft becoming increasingly commonplace, many businesses, banks, and organizations have fraud reporting mechanisms in place that can assist you should you have any concerns. With that in mind, here are some immediate steps you can take:
Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account when you get your free credit report, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.
Some businesses will require you to file a local police report to acquire a case number to complete your claim. Even beyond a business making such a request, filing a report is still a good idea. Identity theft is still theft and reporting it provides an official record of the incident. Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help clear your name down the road. Be sure to save any evidence you have, like statements or documents that are associated with the theft. They can help clean up your record as well.
The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.
You can place a free one-year fraud alert with one of the major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. A fraud alert will make it tougher for thieves to open accounts in your name, as it requires businesses to verify your identity before issuing new credit in your name.
A credit freeze goes a step further. As the name implies, a freeze prohibits creditors from pulling your credit report, which is needed to approve credit. Such a freeze is in place until you lift it, and it will also apply to legitimate queries as well. Thus, if you intend to get a loan or new credit card while a freeze is in place, you’ll likely need to take extra measures to see that through. Contact each of the major credit bureaus (Experian, TransUnion, Equifax) to put a freeze in place or lift it when you’re ready.
This can run the gamut from closing any false accounts that were set up in your name, removing bogus charges, and correcting information in your credit report such as phony addresses or contact information. With your FTC report, you can dispute these discrepancies and have the business correct the record. Be sure to ask for written confirmation and keep a record of all documents and conversations involved.
If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid by an employer you don’t know, contact that employer as well and let them know of possible fraud—namely that someone has stolen your identity and that you don’t truly work for them.
Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call or apply harassing pressure tactics—only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.
Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, and reviewing your accounts closely.
With all the time we spend online as we bank, shop, and simply surf, we create and share all kinds of personal information—information that can get collected and even stolen. The good news is that you can prevent theft and fraud with online protection software, such as McAfee+ Ultimate.
With McAfee+ Ultimate you can:
In all, it’s our most comprehensive privacy, identity, and device protection plan, built for a time when we rely so heavily on the internet to go about our day, whether that’s work, play, or simply getting things done.
Realizing that you’ve become a victim of identity theft carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, and even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Think like a detective who’s building – and closing – a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer to any questions you’ll face in the process of restoring your identity will help you see things through.
Once again, this is a good reminder that vigilance is the best defense against identity theft from happening in the first place. While there’s no absolute, sure-fire protection against it, there are several things you can do to lower the odds in your favor. And at the top of the list is keeping consistent tabs on what’s happening across your credit reports and accounts.
The post How to Detect Signs of Identity Theft appeared first on McAfee Blog.
Can thieves steal identities with only a name and address?
In short, the answer is “no.” Which is a good thing, as your name and address are in fact part of the public record. Anyone can get a hold of them. However, because they are public information, they are still tools that identity thieves can use.
If you think of your identity as a jigsaw puzzle, your name and address are the first two pieces that they can use to build a bigger picture and ultimately put your identity at risk.
With that, let’s look at some other key pieces of your identity that are associated with your name and address—and what you can do to protect them.
For starters, this information is so general that it is of little value in and of itself to an identity thief. Yet a determined identity thief can do a bit of legwork and take a few extra steps to use them as a springboard for other scams.
For example, with your name and address a thief could:
There are volumes of public information that are readily available should someone want to add some more pieces to your identity jigsaw puzzle, such as:
In the U.S., the availability of such information will vary from state to state and different levels of government may have different regulations about what information gets filed—in addition to whether and how those reports are made public. Globally, different nations and regions will collect varying amounts of public information and have their own regulations in place as well. More broadly, though, many of these public databases are now online. Consequently, accessing them is easier than the days when getting a hold of that information required an in-person visit to a library or public office.
Cybercriminals can gain additional information about you from other online sources, such as data brokers. And data brokerage is a big business, a global economy estimated at $280 billion U.S. dollars a year. What fuels it? Personal information, representing thousands of data points on billions of people scraped from public records, social media, smartphone apps, shopper loyalty cards, third-party sources, and sometimes other data broker sites as well.
The above-the-board legal intent of data broker sites is to sell that information to advertisers so that they can create highly targeted campaigns based on people’s behaviors, travels, interests, and even political leanings. Others such as law enforcement officials, journalists, and others who are conducting background checks will use them too.
On the dark side, hackers, scammers, and thieves will buy this information as well, which they can use to commit identity theft and fraud. The thing is, data brokers will sell to anyone. They don’t discriminate.
Phishing attacks aren’t just for email, texts, and direct messages. In fact, thieves are turning to old tricks via old-fashioned physical mail. That includes sending phony offers or impersonating officials of government institutions, all designed to trick you into giving up your personally identifiable information (PII).
What might that look like in your mailbox? They can take the form of bogus lottery prizes that request bank information for routing (non-existent) winnings. Another favorite of scammers is bogus tax notifications that demand immediate payment. In all, many can look quite convincing at first blush, yet there are ready ways you can spot them. In fact, many of the tips for avoiding these physical mail phishing attacks are the same for avoiding phishing attacks online.
Recently, I’ve seen a few news stories like this where thieves reportedly abuse the change-of-address system with the U.S. Postal Service. Thieves will simply forward your mail to an address of their choosing, which can drop sensitive information like bank and credit card statements in their mailbox. From there, they could potentially have new checks sent to them or perhaps an additional credit card—both of which they can use to drain your accounts and run up your bills.
The Postal Service has mechanisms in place to prevent this, however. Among these, the Postal Service will send you a physical piece of mail to confirm the forwarding. So, if you ever receive mail from the Postal Service, open it and give it a close look. If you get such a notice and didn’t order the forwarding, visit your local post office to get things straightened out. Likewise, if it seems like you’re missing bills in the mail, that’s another good reason to follow up with your post office and the business in question to see if there have been any changes made in your mail forwarding.
So while your name and address are out there for practically all to see, they’re largely of little value to an identity thief on their own. But as mentioned above, they are key puzzle pieces to your overall identity. With enough of those other pieces in hand, that’s where an identity thief can cause trouble.
Other crucial pieces of your identity include:
Let’s start with the biggest one. This is the master key to your identity, as it is one of the most unique identifiers you have. As I covered in my earlier blog on Social Security fraud, a thief can unlock everything from credit history and credit line to tax refunds and medical care with your Social Security or tax ID number. In extreme cases, they can use it to impersonate you for employment, healthcare, and even in the event of an arrest.
You can protect your Social Security Number by keeping it locked in a safe place (rather than in your wallet) and by providing your number only when absolutely necessary. For more tips on keeping your number safe, drop by that blog on Social Security fraud I mentioned.
Thieves have figured out ways of getting around the fact that IDs like these include a photo. They may be able to modify or emulate these documents “well enough” to pull off certain types of fraud, particularly if the people requesting their bogus documents don’t review them with a critical eye.
Protecting yourself in this case means knowing where these documents are at any time. (With passports, you may want to store those securely like your Social Security or tax ID number.) Also be careful when you share this information, as the identifiers on these documents are highly unique. If you’re uncomfortable with sharing this information, you can ask if other forms of ID might work—or if this information is really needed at all. Also, take a moment to make copies of these documents and store them in a secure place. This can help you provide important info to the proper authorities if they’re lost or stolen.
With data breaches large and small making the news (and many more that do not), keeping a sharp eye on your accounts is a major part of identity theft prevention. We talk about this topic quite often, and it’s worth another mention because protecting these means protecting yourself from thieves who are after direct access to your finances and more.
Secure your digital accounts for banking, credit cards, financials, and shopping by using strong, unique passwords for each of your accounts that you change every 60 days. Sound like a lot of work? Let a password manager do it for you, which you can find in comprehensive online protection software. By changing your strong passwords and keeping them unique can help prevent you from becoming a victim if your account information is part of a breach—by the time a crook attempts to use it, you may have changed it and made it out of date.
In addition to protecting the core forms of identity mentioned above, a few other good habits go a long way toward keeping your identity secure.
By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like creating and managing the strong, unique passwords we talked about and providing further services that monitor and protect your identity—in addition to digital shredders that can permanently remove sensitive documents (simply deleting them won’t do that alone.) Further, it can monitor your identity and monitor your credit, further protecting you from theft and fraud.
Identity theft where thieves dig through trash or go “dumpster diving” for literal scraps of personal info in bills and statements, has been an issue for some time. You can prevent it by shredding up any paper medical bills, tax documents, and checks once you’re through with them. Paper shredders are inexpensive, and let’s face it, kind of fun too. Also, if you’re traveling, have a trusted someone collect your mail or have the post office put a temporary hold on your mail. Thieves still poach mail from mailboxes too.
Getting statements online cuts the paper out of the equation and thus removes another thing that a thief can physically steal and possibly use against you. Whether you use electronic statements through your bank, credit card company, medical provider, or insurance company, use a secure password and a secure connection provided by a VPN. Both will make theft of your personal info far tougher on identity thieves.
A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you more anonymous online by masking your IP address, device information, and the data you’re passing along that connection. In this way, it makes it far more difficult for advertisers, data brokers, and bad actors to skim your private information—in addition to shielding your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online.
Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot.
This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem.
If the thought of your personal info being bought and sold puts you off, there’s something you can do about it. Our Personal Data Cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites, and with select products, it can even manage the removal for you.
While thieves need more than just your name and address to commit the overwhelming majority of fraud, your name and address are centerpieces of the larger jigsaw puzzle that is your overall identity.
And the interesting thing is your puzzle gets larger and larger as time goes on. With each new account you create and service that you sign into, that’s one more piece added to the puzzle. Thieves love getting their hands on any pieces they can because with enough of them in place, they can try and pull a fast one in your name. By looking after each piece and knowing what your larger jigsaw puzzle looks like, you can help keep identity thieves out of your business and your life.
The post Can Thieves Steal Identities With Only a Name and Address? appeared first on McAfee Blog.
Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief.
How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.
In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.
Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:
What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.
In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:
As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.
When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.
One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.
Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.
Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you.
Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services. From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft.
If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.
Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.
You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score.
Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.
If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it.
You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.
Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you.
Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.
The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.
In the realm of cybersecurity, there is one vulnerability that is often overlooked – the human element. While firewalls, encryption, and other security measures can protect our data to a certain extent, the most sophisticated systems can still be breached by clever manipulations of human psychology. This is where the concept of Social Engineering comes in. Through this article, we aim to provide an overview of social engineering, why it is important, and how it is employed.
Social Engineering, in a cybersecurity context, refers to the techniques used by cybercriminals to manipulate individuals into divulging confidential information that can be used for fraudulent purposes. It is essentially an act of tricking people so that they give away their personal information such as passwords, bank account numbers, social security numbers, or other valuable data. This is often achieved not through technical means, but through human interactions.
Because most people are not aware that they are being targeted until it’s too late, social engineering is considered one of the biggest threats to cybersecurity. The success of a social engineering attack relies heavily on the ability to make the target believe that the attacker is someone they can trust or someone who has a legitimate reason for needing the information being sought. It exploits the natural tendency of a person to trust others and to want to help others, especially those who appear to be in a position of authority or in distress.
There are various types of social engineering attacks, each of which uses different tactics to trick victims. From sophisticated email scams to personalized impersonation, the variety of approaches underscores the need for a comprehensive understanding of these deceptive tactics to fortify defenses against the ever-evolving landscape of cyber threats. Let’s take a look at some of the most common types of social engineering attacks today:
Pretexting:
Vishing (Voice Phishing):
→ Dig Deeper: Artificial Imposters—Cybercriminals Turn to AI Voice Cloning for a New Breed of Scam
Baiting:
Quid Pro Quo:
Impersonation:
→ Dig Deeper: Fighting Mobile Phone Impersonation and Surveillance
Watering Hole Attacks:
Understanding the intricacies of these social engineering tactics is crucial for individuals and organizations alike, empowering them to recognize and thwart these manipulative strategies in an ever-evolving digital landscape.
At its core, social engineering is about exploiting the human element of security. It takes advantage of our ingrained behaviors and tendencies to trust and to want to be helpful. For instance, most people will not suspect a friendly phone call or an email from a co-worker to be a potential threat. As such, cybercriminals use these characteristics to their advantage in executing their attacks.
Psychology plays a crucial role in successful social engineering attacks. By understanding and manipulating human emotions such as fear, curiosity, greed, and the desire to help others, cybercriminals can more effectively trick their victims into falling for their scams. For example, they may send an email posing as the victim’s bank, warning of suspicious account activity and prompting them to verify their account credentials. In fear of losing their hard-earned savings, the victim is likely to comply, thus giving the attacker what they want.
→ Dig Deeper: Social Engineering—The Scammer’s Secret Weapon
In dealing with social engineering, awareness is the first line of defense. Individuals and businesses should ensure that they are familiar with the various types of social engineering attacks and how they operate. They should learn to recognize the common signs of these attacks, such as emails containing spelling and grammatical errors, or emails requesting urgent action or confidential information.
Strong, unique passwords and multi-factor authentication can also serve as deterrents to social engineering attacks. It’s crucial to regularly update and secure your systems, use encryption for sensitive data, and always verify the identity of individuals before divulging any personal or sensitive information. Additionally, organizations should hold regular training sessions to teach employees about social engineering tactics and how to respond to potential threats. It’s better to be safe than sorry – when in doubt, don’t give it out.
→ Dig Deeper: Protect Your Digital Life: Why Strong Passwords Matter
The consequences of falling victim to a social engineering attack can be devastating. Personal consequences may include financial loss, identity theft, and damage to personal reputation. Businesses that fall victim to such attacks can suffer damage to their brand reputation, financial loss from theft or fines due to non-compliance with data protection laws, and loss of customer trust.
Moreover, the information obtained through social engineering attacks can be used for further attacks, making the problem even more severe. For instance, a cybercriminal who has obtained someone’s email password can use it to send out phishing emails to the victim’s contacts, thus spreading the attack even further. The ripple effect of social engineering can therefore, lead to widespread damage, affecting not just individuals, but also the organizations they are a part of.
McAfee Pro Tip: Modern social engineering campaigns bear a striking resemblance to authentic communications from reputable organizations. Meticulously crafted, these campaigns may have grammatical correctness and seamlessly blend into plausible scenarios. Despite their polished appearance, their underlying objective remains consistent – the acquisition of sensitive information. Protect your personal data and identity with McAfee+ to avoid the consequences of social engineering.
It is clear that social engineering poses a significant risk to cybersecurity. This form of manipulation exploits the human vulnerability to trust and help others, leading to the disclosure of confidential information that can be used for fraudulent purposes. Despite advances in technology and security protections, this threat remains prevalent due to the human factor.
Individuals and organizations must stay educated and vigilant against these attacks. Only through awareness and adequate protective measures can the risk of social engineering be mitigated. By understanding the psychology of these attacks, recognizing the common signs, and employing prevention techniques, one can create a strong first line of defense against social engineering. In the realm of cybersecurity, every person should remember that they could potentially be the weakest link, but with adequate precautions, they can also be the strongest asset.
The post What is Social Engineering? appeared first on McAfee Blog.
In the summer of 2022, KrebsOnSecurity documented the plight of several readers who had their accounts at big-three consumer credit reporting bureau Experian hijacked after identity thieves simply re-registered the accounts using a different email address. Sixteen months later, Experian clearly has not addressed this gaping lack of security. I know that because my account at Experian was recently hacked, and the only way I could recover access was by recreating the account.
Entering my SSN and birthday at Experian showed my identity was tied to an email address I did not authorize.
I recently ordered a copy of my credit file from Experian via annualcreditreport.com, but as usual Experian declined to provide it, saying they couldn’t verify my identity. Attempts to log in to my account directly at Experian.com also failed; the site said it didn’t recognize my username and/or password.
A request for my Experian account username required my full Social Security number and date of birth, after which the website displayed portions of an email address I never authorized and did not recognize (the full address was redacted by Experian).
I immediately suspected that Experian was still allowing anyone to recreate their credit file account using the same personal information but a different email address, a major authentication failure that was explored in last year’s story, Experian, You Have Some Explaining to Do. So once again I sought to re-register as myself at Experian.
The homepage said I needed to provide a Social Security number and mobile phone number, and that I’d soon receive a link that I should click to verify myself. The site claims that the phone number you provide will be used to help validate your identity. But it appears you could supply any phone number in the United States at this stage in the process, and Experian’s website would not balk. Regardless, users can simply skip this step by selecting the option to “Continue another way.”
Experian then asks for your full name, address, date of birth, Social Security number, email address and chosen password. After that, they require you to successfully answer between three to five multiple-choice security questions whose answers are very often based on public records. When I recreated my account this week, only two of the five questions pertained to my real information, and both of those questions concerned street addresses we’ve previously lived at — information that is just a Google search away.
Assuming you sail through the multiple-choice questions, you’re prompted to create a 4-digit PIN and provide an answer to one of several pre-selected challenge questions. After that, your new account is created and you’re directed to the Experian dashboard, which allows you to view your full credit file, and freeze or unfreeze it.
At this point, Experian will send a message to the old email address tied to the account, saying certain aspects of the user profile have changed. But this message isn’t a request seeking verification: It’s just a notification from Experian that the account’s user data has changed, and the original user is offered zero recourse here other than to a click a link to log in at Experian.com.
If you don’t have an Experian account, it’s a good idea to create one. Because at least then you will receive one of these emails when someone hijacks your credit file at Experian.
And of course, a user who receives one of these notices will find that the credentials to their Experian account no longer work. Nor do their PIN or account recovery question, because those have been changed also. Your only option at this point is recreate your account at Experian and steal it back from the ID thieves!
In contrast, if you try to modify an existing account at either of the other two major consumer credit reporting bureaus — Equifax or TransUnion — they will ask you to enter a code sent to the email address or phone number on file before any changes can be made.
Reached for comment, Experian declined to share the full email address that was added without authorization to my credit file.
“To ensure the protection of consumers’ identities and information, we have implemented a multi-layered security approach, which includes passive and active measures, and are constantly evolving,” Experian spokesperson Scott Anderson said in an emailed statement. “This includes knowledge-based questions and answers, and device possession and ownership verification processes.”
Anderson said all consumers have the option to activate a multi-factor authentication method that’s requested each time they log in to their account. But what good is multi-factor authentication if someone can simply recreate your account with a new phone number and email address?
Several readers who spotted my rant about Experian on Mastodon earlier this week responded to a request to validate my findings. The Mastodon user @Jackerbee is a reader from Michican who works in the biotechnology industry. @Jackerbee said when prompted by Experian to provide his phone number and the last four digits of his SSN, he chose the option to “manually enter my information.”
“I put my second phone number and the new email address,” he explained. “I received a single email in my original account inbox that said they’ve updated my information after I ‘signed up.’ No verification required from the original email address at any point. I also did not receive any text alerts at the original phone number. The especially interesting and egregious part is that when I sign in, it does 2FA with the new phone number.”
The Mastodon user PeteMayo said they recreated their Experian account twice this week, the second time by supplying a random landline number.
“The only difference: it asked me FIVE questions about my personal history (last time it only asked three) before proclaiming, ‘Welcome back, Pete!,’ and granting full access,” @PeteMayo wrote. “I feel silly saving my password for Experian; may as well just make a new account every time.”
I was fortunate in that whoever hijacked my account did not also thaw my credit freeze. Or if they did, they politely froze it again when they were done. But I fully expect my Experian account will be hijacked yet again unless Experian makes some important changes to its authentication process.
It boggles the mind that these fundamental authentication weaknesses have been allowed to persist for so long at Experian, which already has a horrible track record in this regard.
In December 2022, KrebsOnSecurity alerted Experian that identity thieves had worked out a remarkably simple way to bypass its security and access any consumer’s full credit report — armed with nothing more than a person’s name, address, date of birth, and Social Security number. Experian fixed the glitch, and acknowledged that it persisted for nearly seven weeks, between Nov. 9, 2022 and Dec. 26, 2022.
In April 2021, KrebsOnSecurity revealed how identity thieves were exploiting lax authentication on Experian’s PIN retrieval page to unfreeze consumer credit files. In those cases, Experian failed to send any notice via email when a freeze PIN was retrieved, nor did it require the PIN to be sent to an email address already associated with the consumer’s account.
A few days after that April 2021 story, KrebsOnSecurity broke the news that an Experian API was exposing the credit scores of most Americans.
More greatest hits from Experian:
2022: Class Action Targets Experian Over Account Security
2017: Experian Site Can Give Anyone Your Credit Freeze PIN
2015: Experian Breach Affects 15 Million Customers
2015: Experian Breach Tied to NY-NJ ID Theft Ring
2015: At Experian, Security Attrition Amid Acquisitions
2015: Experian Hit With Class Action Over ID Theft Service
2014: Experian Lapse Allowed ID Theft Service Access to 200 Million Consumer Records
2013: Experian Sold Consumer Data to ID Theft Service
In the ever-growing digital age, our mobile devices contain an alarming amount of personal, sensitive data. From emails, social media accounts, banking applications to payment apps, our personal and financial lives are increasingly entwined with the convenience of online, mobile platforms. However, despite the increasing threat to cyber security, it appears many of us are complacent about protecting our mobile devices.
Survey revealed that many mobile users still use easy-to-remember and easy-to-guess passwords. With such an increasing dependence on mobile devices to handle our daily tasks, it seems unimaginable that many of us leave our important personal data unguarded. Theft or loss of an unsecured mobile device can, and often does, result in a catastrophic loss of privacy and financial security.
The unfortunate reality of our digital era is that devices are lost, misplaced, or stolen every day. A mobile device without password protection is a gold mine for anyone with malicious intent. According to a global survey by McAfee and One Poll, many consumers are largely unconcerned about the security of their personal data stored on mobile devices. To illustrate, only one in five respondents had backed up data on their tablet or smartphone. Even more concerning, 15% admitted they saved password information on their phone.
Such statistics are troubling for several reasons. The most obvious is the risk of personal information —including banking details and online login credentials— falling into the wrong hands. A lost or stolen device is not just a device lost— it’s potentially an identity, a bank account, or worse. The lack of urgency in securing data on mobile devices speaks to a broad consumer misunderstanding about the severity of the threats posed by cybercriminals and the ease with which they can exploit an unprotected device.
→ Dig Deeper: McAfee 2023 Consumer Mobile Threat Report
Perhaps one of the most surprising findings of the survey is the difference in mobile security behaviors between men and women. This difference illustrates not just a disparity in the type of personal information each group holds dear, but also the degree of risk each is willing to accept with their mobile devices.
Broadly speaking, men tend to place greater value on the content stored on their devices, such as photos, videos, and contact lists. Women, on the other hand, appear more concerned about the potential loss of access to social media accounts and personal communication tools like email. They are statistically more likely to experience online harassment and privacy breaches. This could explain why they are more concerned about the security of their social media accounts, as maintaining control over their online presence can be a way to protect against harassment and maintain a sense of safety.
The loss of a mobile device, which for many individuals has become an extension of their social identity, can disrupt daily life significantly. This distinction illustrates that the consequences of lost or stolen mobile devices are not just financial, but social and emotional as well.
Despite the differences in what we value on our mobile devices, the survey showed a worrying level of risky behavior from both genders. Over half (55%) of respondents admitted sharing their passwords or PIN with others, including their children. This behavior not only leaves devices and data at risk of unauthorized access but also contributes to a wider culture of complacency around mobile security.
Password protection offers a fundamental layer of security for devices, yet many people still choose convenience over safety. Setting a password or PIN isn’t a failsafe method for keeping your data safe. However, it is a simple and effective starting point in the broader effort to protect our digital lives.
→ Dig Deeper: Put a PIN on It: Securing Your Mobile Devices
While the survey results raise an alarm, the good news is that we can turn things around. It all begins with acknowledging the risks of leaving our mobile devices unprotected. There are simple steps that can be taken to ramp up the security of your devices and protect your personal information.
First and foremost, password-protect all your devices. This means going beyond your mobile phone to include tablets and any other portable, internet-capable devices you may use. And, while setting a password, avoid easy ones like “1234” or “1111”. These are the first combinations a hacker will try. The more complex your password is, the sturdier a barrier it forms against unauthorized access.
Another important step is to avoid using the “remember me” function on your apps or mobile web browser. Although it might seem convenient to stay logged into your accounts for quick access, this considerably amplifies the risk if your device gets stolen or lost. It’s crucial to ensure you log out of your accounts whenever not in use. This includes email, social media, banking, payment apps, and any other accounts linked to sensitive information.
McAfee Pro Tip: If your phone is lost or stolen, employing a combination of tracking your device, locking it remotely, and erasing its data can safeguard both your phone and the information it contains. Learn more tips on how to protect your mobile device from loss and theft.
Sharing your PIN or password is also a risky behavior that should be discouraged. Admittedly, this might be challenging to implement, especially with family members or close friends. But the potential harm it can prevent in the long run far outweighs the temporary convenience it might present.
Having highlighted the importance of individual action towards secure mobile practices, it’s worth noting that investing in reliable security software can also make a world of difference. A mobile security product like McAfee Mobile Security, which offers anti-malware, web protection, and app protection, can provide a crucial extra layer of defense.
With app protection, not only are you alerted if your apps are accessing information on your mobile that they shouldn’t, but in the event that someone does unlock your device, your personal information remains safe by locking some or all of your apps. This means that even if your device falls into the wrong hands, they still won’t be able to access your crucial information.
It’s also critical to stay educated on the latest ways to protect your mobile device. Cyber threats evolve constantly, and awareness is your first line of defense. McAfee has designed a comprehensive approach to make the process of learning about mobile security not just informative but also engaging. Our array of resources includes a rich repository of blogs, insightful reports, and informative guides. These materials are meticulously crafted to provide users with a wealth of knowledge on how to protect their mobile devices, ensuring that the learning experience is not only informative but also engaging and enjoyable.
While the current state of mobile device security may seem concerning, it’s far from hopeless. By incorporating simple security practices such as setting complex passwords and avoiding shared access, we can significantly reduce the risk of unauthorized data access. Additionally, investing in trusted mobile security products like McAfee Mobile Security can provide a robust defense against advancing cyber threats. Remember, our digital lives mirror our real lives – just as we lock and secure our homes, so too must we protect our mobile devices.
The post How to Protect Your Mobile Device From Loss and Theft appeared first on McAfee Blog.
Every day, life for many consumers has become more “digital” than before—this has made day-to-day tasks easier for many of us, but it also creates new challenges. From online banking to medical records, protecting our private, personal information is imperative.
Too often, the same password is used for multiple online accounts—for instance, you might log in to your online banking site with the same password you use for your personal email account. In a McAfee survey, 34% of people reported that they use the same password for multiple online accounts. Using identical passwords is convenient for us as users, but it’s also convenient for any hacker trying to steal personal information—once a hacker has access to one of your accounts, he can use a recycled password to snoop around at will.
Certainly, using more than one password and passphrases that include a mix of upper and lower case letters, numbers, and symbols and is at least ten characters in length goes a long way towards keeping malicious people at bay, but unfortunately, merely adding variety to your login information doesn’t guarantee security. In The Easiest Ways to Not Get Hacked, author Rebecca Greenfield included this chart showing just how much difference one character in length makes:
One of the most important accounts to keep secure is your primary email account—and here’s why: sooner or later, we all have to use the “I forgot my password” option, which typically sends a password reset email.
A hacker only needs to crack the password for your primary email account, and he’ll be able to access any of your other secure accounts simply by clicking the “forgot password” button when he sees it. This is known as a single point of failure, meaning it’s the one piece in any system that can bring down your whole system.
McAfee Pro Tip: If you’re having trouble remembering all your complex passwords on multiple accounts, a password manager can help you save time and effort while securing your accounts and devices. Learn more about McAfee’s password manager.
Establishing a separate email account for registration is one idea—in other words, your “I forgot my password” emails would all be sent to an account other than your primary email account. But even in that situation, there’s still only one password between a hacker and most of the data you want to keep from a hacker’s hands—from financial accounts and bank access to your weekly grocery delivery service. So the real question, even if you’re savvy enough to have a separate email address for password rescue, is: how do you make any email account more secure?
Two-step verification (often referred to as two-factor authentication) is a system designed to give you an extra layer of security that’s easy to use and indispensable for commercial or highly sensitive accounts. Two-step verification protects your email with not only a password but also by associating your account with a specific device or devices. A recent example of how this works comes from Google. In the case of Google’s two-step verification for Gmail accounts, a user simply re-authorizes the account every 30 days, by providing a numeric code that confirms the account.
→ Dig Deeper: Two-Factor vs. Multi-Factor Authentication: What’s the Difference?
The extra step and learning a new system of security sounds like an enormous hassle, but Google has taken the pain out of the process by allowing you to obtain the code in one of three ways:
This means that a hacker who wants to access your email account can only do so if he has access to your text messages or your landline phone. It might not stop every cybercriminal, but it does make the average hacker’s job a lot harder.
McAfee Pro Tip: Some hackers may go as far as calling your personal numbers, if they have access to them, and ask for your two-factor verification code to access your financial accounts, citing that they need it for their ongoing promotions or measures to improve your account security. This is a social engineering tactic that you should familiarize yourself with. Learn more about social engineering.
This two-factor authentication, while not new, is making major inroads among websites, apps, and services that process critical information. Many corporations have used hardware-based secondary authentication codes for years, but Google and others (including Twitter) are working hard to make this enhanced authentication flow a more practical and accessible part of our working lives.
New biometric verification options, such as a retina or fingerprint scan, are also catching on among security-conscious consumers, and will likely be a feature on more devices in the future. As times change, and more sensitive information flows through these sites, we can be sure to see more of these processes put into place.
→ Dig Deeper: How Virtual Reality and Facebook Photos Helped Researchers Hack Biometric Security
Two-step verification offers multiple benefits in the world of digital security. The key merit is that it presents an extra hurdle for hackers to overcome. If a hacker has breached your password, they still have to pass the second level of verification. As such, two-step verification makes your information harder to access, giving you added peace of mind.
Apart from enhancing security, two-step verification simplifies the recovery process if you ever forget your password. Since you have set up a secondary recovery method, you can use it to reset your password. This reduces the risk of losing access to your account due to forgotten passwords.
→ Dig Deeper: Let’s Make Security Easy
Setting up two-step verification on your accounts is relatively straightforward process. The first step is to go to the account settings of the platform where you want to enable this feature. Once you are there, locate the two-step verification or two-factor authentication option. Click on it, and follow the prompts. Typically, the system will ask for your phone number or an alternative email address to send the verification code to complete the process. Once that is done, you are all set.
From then on, every time you log in, you will need to input not only your password but also a unique code sent to your phone number or alternative email. Remember to choose a method that is convenient for you. For instance, if you are always on your phone, it may be easier to opt for the text message verification code option. This ensures that you can always promptly complete the second step of verification whenever you log in.
→ Dig Deeper: Protect Your Social Passwords with Two-Step Verification
While two-step verification offers an added layer of security, it is not foolproof. One potential challenge is that a hacker could intercept the verification code. Despite its rarity, this type of security breach is possible and has occurred. Furthermore, you might face issues if you lose the device used for verification. For example, if you lose your phone and have set it up for receiving verification codes, you might struggle to access your accounts.
Moreover, two-step verification can be inconvenient for some people. It adds an extra step every time you log in, and if you do not have immediate access to your verification device, you might be locked out of your accounts. Despite these challenges, the benefits of two-step verification far outweigh the potential drawbacks, and it remains a robust and recommended security measure in the digital era.
In conclusion, two-step verification offers a critical layer of security in protecting your digital assets. As life becomes increasingly digitized, and we continue to store more personal and sensitive information online, it is crucial to employ strong security measures like two-step verification. While it might seem like a bit of a hassle at times, the added security it provides, the peace of mind and the protection of your personal information make it a worthwhile endeavor. As the old saying goes, “It’s better to be safe than sorry.”
Therefore, embrace two-step verification and make it harder for hackers to gain access to your information. After all, security in the digital sphere is not a luxury, but a necessity.
To further protect your digital assets, consider McAfee+, our most comprehensive online protection software. Protect your mobile, laptops, computers, and IoT devices with reputable security software.
The post Make a Hacker’s Job Harder with Two-step Verification appeared first on McAfee Blog.
In the age of digital data and Internet access, the potential for scams is more significant than ever. These scams often involve leveraging popular search queries to trap unsuspecting netizens into their malicious schemes. Among the top searches in the online world, celebrities hold a prime spot. Through this guide, we aim to shed light on how scammers take advantage of the global fascination with celebrities to target their potential victims.
As digital users, most of us are likely well-acquainted with the phrase “Just Google it.” The search engine has become a go-to source for any information ranging from essential daily needs to entertainment gossip. But it’s crucial to remember that while you’re in pursuit of data, scammers are in search of their next victim.
Scammers have significantly evolved with the advancement of technology. They’ve mastered the art of creating fake or infected websites that can harm your computer systems, extract your financial information, or even steal your identity. Their strategies often include luring victims through popular searches, such as the latest Twitter trends, breaking news stories, major world events, downloads, or even celebrity images and gossip. The higher the popularity of the search, the greater the risk of encountering harmful results.
McAfee has conducted research for six consecutive years on popular celebrities to reveal which ones are riskiest to search for online. For instance, Emma Watson outplaced Heidi Klum as the most dangerous celebrity to look up online. Interestingly, it was the first year that the top 10 list comprised solely of women. Cybercriminals commonly exploit the names of such popular celebrities to lead users to websites loaded with malicious software, consequently turning an innocent search for videos or pictures into a malware-infected nightmare.
→ Dig Deeper: Emma Watson Video Scam: Hackers Use Celeb’s Popularity to Unleash Viruses
Scammers are well aware of the allure the word “free” holds for most Internet users. They cleverly exploit this to get your attention and draw you into their traps. For instance, when you search for “Beyonce” or “Taylor Swift” followed by prompts like “free downloads”, “Beyonce concert photos”, or “Taylor Swift leaked songs”, you expose yourself to potential online threats aiming to steal your personal information. It’s always prudent to maintain a healthy level of skepticism when encountering offers that seem too good to be true, especially those labeled as “free.”
While the internet can be a dangerous playground, it doesn’t mean that you cannot protect yourself effectively. Using common sense, double-checking URLs, utilizing safe search plugins, and having comprehensive security software are some strategies to help ensure your online safety. This guide aims to provide you with insights and tools to navigate the online world without falling prey to its many hidden dangers.
Truth be told, the responsibility for online safety lies primarily with the user. Just as you would not walk into any shady-looking place in real life, it requires a similar instinct to avoid shady sites while browsing online. One important piece of advice – if something appears too good to be true, in all probability, it is. So, take note of these practical tips to help you guard against celebrity scams and other online threats:
→ Dig Deeper: How to Tell Whether a Website Is Safe or Unsafe
→ Dig Deeper: The Big Reason Why You Should Update Your Browser (and How to Do It)
Having comprehensive security software installed on your devices is another crucial step towards preventing scams. Good antivirus software can protect against the latest threats, alert you about unsafe websites, and even detect phishing attempts. Furthermore, always keep your security software and all other software updated. Cybercriminals are known to exploit vulnerabilities in outdated software to infiltrate your devices and steal your data.
Apart from ensuring you have security software, be cautious about what you download on your devices. Trojans, viruses, and malware are often hidden in downloadable files, especially in sites that offer ‘free’ content. Cybercriminals tempting users to download infected files often use popular celebrity names. Therefore, download wisely and from reputed sources.
McAfee Pro Tip: Before committing to a comprehensive security plan, it’s crucial to evaluate your security protection and analyze your requirements. This proactive stance forms the bedrock for crafting strong cybersecurity measures that cater precisely to your unique needs and potential vulnerabilities. For more information about our acclaimed security solutions, explore our range of products.
In the digital world, where information and entertainment are available at our fingertips, it’s crucial to remain vigilant against scams, especially those involving celebrities. By exercising prudent online practices like scrutinizing URLs, using safe search plugins, and installing comprehensive security software, we can significantly reduce our risk of falling prey to these scams.
It’s imperative to understand that the popularity of a search term or trend is directly proportional to the risk it carries. So next time, before you search for your favorite celebrity, remember, the more famous the celebrity, the greater the risk. Together with McAfee, let’s promote safer browsing practices and contribute to a safer online community for all.
The post Celebrities Are Lures For Scammers appeared first on McAfee Blog.
Spyware, a name that cunningly blends “spying” and “software,” is a dangerous class of invasive programs that stealthily operate on your computer. They monitor and record your activities, thus posing a significant threat to your digital privacy, security, and identity. Spyware can lead to identity theft if your personal or financial data falls into the wrong hands. This guide provides in-depth information about spyware, how it works, and how to prevent it from infecting your computer system.
Spyware is a type of malicious software that collects information about users without their knowledge. It can track every action, from keystrokes to browsing habits, thus presenting a grave threat to user privacy and security.
Designed to be stealthy and elusive, spyware can record every keystroke, capture screenshots, and even record audio and video, making it a potent tool for cybercriminals. It is often transmitted through free downloads, file-sharing programs, or deceptive links and websites.
In certain situations, spyware is perfectly legal. For example, when the owner of the computer installs and uses the software, it’s considered legal. Parents might install spyware to monitor their children’s online activities or employers to oversee their employees’ productivity.
However, when someone installs spyware on a computer without the owner’s consent, it becomes illegal. Cybercriminals often disguise spyware as legitimate programs or embed them in websites, tricking users into downloading or clicking, resulting in the stealthy installation of spyware.
→ Dig Deeper: Malware Hides in Installer to Avoid Detection
Spyware can take several shapes and forms, and its diversity makes it even more dangerous. A common form of spyware is a keylogger or a keycatcher. This hardware can be attached to a computer to capture and record keystrokes. This device can monitor user activity without being detected by typical anti-spyware software.
Spyware can also come in the form of a computer virus. When users click on a malicious link or download a corrupted program, they unknowingly install spyware on their system. Once installed, the spyware works silently in the background, capturing and transmitting user data to the attacker.
Spyware’s pervasive threat extends beyond computers and laptops; it can also manifest as mobile spyware. Mobile spyware operates similarly to its desktop counterparts but is tailored to exploit the unique characteristics of mobile platforms. Cybercriminals often employ various tactics to deliver mobile spyware–through application stores like Google Play and App Store, phishing attacks, or physical access.
→ Dig Deeper: Mobile Spyware: How Hackers Can Turn Your Phone Into a Stalking Machine
The adaptability and constantly evolving nature of spyware make it a persistent menace in the digital landscape. Its ability to take on various forms and exploit vulnerabilities underscores the importance of proactive cybersecurity measures.
The impact of spyware on identity theft cannot be understated. By stealthily recording sensitive personal and financial information, like usernames, passwords, and credit card numbers, it presents a significant risk to a user’s identity.
Stolen data can be used for various malicious activities, including unauthorized purchases, opening credit accounts, and even creating a complete identity theft. The consequences of these activities can be financially devastating and may take a significant amount of time and effort to recover from.
McAfee Pro Tip: Identity theft remains a significant problem in the United States, and there is no sign of it diminishing soon. Reports of fraud consistently indicate a continuous increase in the occurrences of identity theft in the U.S. Read the latest Identity Theft statistics.
Preventing spyware from infecting your system starts with practicing good online habits. Avoid downloading files from untrusted sources, especially torrents and software cracks notorious for being riddled with spyware. Also, be wary of pop-ups. Never click “Agree,” “OK,” “No,” or “Yes” in a pop-up, as these actions can trigger an automatic spyware download. Instead, close the pop-up by hitting the red X or shutting down your browser altogether.
Regularly updating your operating system’s security patches is another good practice. These patches often contain fixes to known vulnerabilities that spyware and other malicious programs exploit. Also, ensure to download and use your web browser’s latest, most secure version. Running reputable anti-malware programs, like McAfee Total Protection, which includes spyware removal, can help to detect and remove spyware from your system.
→ Dig Deeper: How to Live a Digital Life Free of Spyware
If you suspect your system is infected with spyware, you must act swiftly. Use a trusted antivirus program to run a system scan. If spyware is detected, the program should be able to quarantine and remove it. However, some forms of spyware are advanced and may be able to avoid detection. In such instances, it may be necessary to engage a professional to clean your system.
Part of dealing with a spyware infection is mitigating its potential effects. If your sensitive data has been compromised, consider implementing measures to protect your identity. McAfee Identity Protection provides proactive identity surveillance, which monitors your credit and personal information for fraudulent activities. If any such activity is detected, it offers access to live fraud resolution agents, who can help you resolve identity theft issues.
→ Dig Deeper: How to Wipe Out a Computer Virus
Spyware significantly threatens your digital identity, privacy, and security. It stealthily operates in the background, recording and transmitting your activities and personal information. While it can be a valuable tool for legal monitoring, its misuse by cybercriminals cannot be underestimated. Preventing and dealing with spyware requires vigilance, good online habits, and the use of trusted antivirus programs like McAfee Antivirus. Protecting your digital identity is not a one-time task but an ongoing process. Stay informed, stay updated, and stay safe.
The post Spyware: A Major Identity Theft Threat appeared first on McAfee Blog.
As healthcare integrates increasingly digital processes into its operations, the need for robust security measures increases. For many of us, visiting our healthcare provider involves filling out forms that are then transferred into an Electronic Health Record (EHR) system. We put our trust in these healthcare institutions, expecting them to take the necessary steps to store our sensitive data securely. However, with a significant rise in medical data breaches, a whopping 70% increase over the past seven years, it has become more important to understand how these breaches occur and how we can protect ourselves.
Recently, LabCorp, a medical testing company, announced a breach affecting approximately 7.7 million customers, exposing their names, addresses, birth dates, balance, and credit card or bank account information. This breach occurred due to an issue with a third-party billing collections vendor, the American Medical Collection Agency (AMCA). Not long before this, Quest Diagnostics, another company collaborating with AMCA, experienced a similar breach, affecting 11.9 million users.
Medical data is, by nature, nonperishable, making it a highly valuable asset for cybercriminals. This means that while a credit card number or bank account detail can be changed if compromised, medical information remains constant, maintaining its value over time. This also suggests that once procured, this information can be used for various malicious activities, from identity theft to extortion.
Realizing that the healthcare industry is riddled with various security vulnerabilities is crucial. Unencrypted traffic between servers, the ability to create admin accounts remotely, and the disclosure of private information are all shortcomings that these cybercriminals can exploit. With such access, they can permanently alter medical images, use medical research data for extortion, and much more. According to the McAfee Labs Threats Report, the healthcare sector witnessed a 210% increase in publicly disclosed security incidents from 2016 to 2017, resulting from failure to comply with security best practices or address vulnerabilities in medical software.
→ Dig Deeper: How to Safeguard Your Family Against A Medical Data Breach
While the onus lies on healthcare institutions to ensure the security of patients’ data, there are several steps that individuals can take on their own to safeguard their privacy. These steps become particularly pivotal if you think your personal or financial information might have been compromised due to recent breaches. In such instances, following certain best practices can significantly enhance your personal data security.
One such measure is placing a fraud alert on your credit. This effectively means that any new or recent requests will be scrutinized, making it challenging for fraudulent activities to occur. Additionally, the fraud alert enables you to access extra copies of your credit report, which you can peruse for any suspicious activities.
Another effective step you can consider is freezing your credit. Doing so makes it impossible for criminals to take out loans or open new accounts in your name. However, to execute this effectively, remember that credit needs to be frozen at each of the three major credit-reporting agencies – Equifax, TransUnion, and Experian.
Moreover, vigilance plays a critical role in protecting your personal data. Regularly checking your bank account and credit activity can help you spot any anomalies swiftly, allowing you to take immediate action.
McAfee Pro Tip: To lock or to freeze? That is the question. Credit lock only offers limitations in accessing an account. A credit freeze generally has more security features and financial protections guaranteed by law and the three major credit bureaus, so you’ll have more rights and protection if identity theft, fraud, scams, and other cybercrimes occur with a credit freeze compared to a credit lock. Learn more about the difference between credit freeze and credit lock here.
Identity theft protection services offer an additional layer of security to protect your personal as well as financial information. They actively monitor your accounts, provide prompt alerts for any suspicious activities, and help you recover losses if things go awry. An identity theft protection service like McAfee Identity Theft Protection can be beneficial. Remember, however, that even with such a service, you should continue practicing other security measures, as they form part of a comprehensive approach to data security.
These services work in the background to ensure constant protection. However, choosing a reputable and reliable identity theft protection service is essential. Do thorough research before committing and compare features such as monitoring services, recovery assistance, and insurance offerings. This step can help protect you not only during medical data breaches but also on other digital platforms where your personal information is stored.
If you suspect your personal data has been compromised, you should check your bank account and credit activity frequently. Regular monitoring of your accounts empowers you to stop fraudulent activity. Many banks and credit card companies provide free alerts—through an email or text message—whenever a new purchase is made, an unusual charge is noticed, or your account balance drops to a particular level.
Besides, you should also consider utilizing apps or online services provided by banks and credit companies to keep an eye on your accounts. Such tools can help you track your financial activity conveniently and take instant action if any suspicious activity is spotted. Regularly updating your contact information with banks and credit companies is also important, as it ensures you receive all alerts and updates on time.
→ Dig Deeper: Online Banking—Simple Steps to Protect Yourself from Bank Fraud
Increased digitization in the healthcare sector has brought convenience and improved patient services. However, it also presents attractive targets for cybercriminals eager to exploit vulnerabilities for personal gain. Medical data breaches are concerning due to their potential long-term impacts, so it’s critical to protect your personal information proactively.
While healthcare institutions must shoulder the primary responsibility to safeguard patient information, users are far from helpless. By placing a fraud alert, freezing your credit, using identity theft protection services like McAfee Identity Theft Protection, and maintaining vigilance over your financial activity, you can form a comprehensive defense strategy to protect yourself against potential breaches.
The post 4 Tips to Protect Your Information During Medical Data Breaches appeared first on McAfee Blog.
Beyonce sang “if you like it you better put a ring on it” but the same can be said for our personal information on our mobiles. But rather than a ring, the lyric would be “If you like it, you better put a PIN on it.” A PIN, or Personal Identification Number, is your first defense against thieves or hackers who might want to access your private data from your smartphone or tablet.
As we increasingly depend on our digital devices to store and transfer personal data and use the internet for transactions, we are also becoming increasingly vulnerable to digital attacks on our privacy. Having a PIN on your devices is a simple but effective way to add an extra layer of security. Yet, it is reported that half of iPhone users, for instance, don’t use a lock on their devices. In another study, a nationwide survey by Consumer Reports in 2014 found that 30% of people don’t have a PIN or passcode on their smartphones or tablets. This is concerning because by not securing their devices, they are exposing themselves to potential threats of financial fraud, identity theft, and privacy loss.
Your device and its private data are invaluable resources for any potential hacker or data thief. Yet, we often do not protect our smartphones or tablets, the sensitive information they contain, or our wallets or home computers. Every day should be Data Privacy Day, a time to stress the importance of taking privacy seriously and review your privacy settings and practices.
→ Dig Deeper: What is Data Privacy and How Can I Safeguard It?
By not protecting your mobile devices, you are potentially opening yourself up to financial fraud, identity theft, and overall invasion of your privacy. The data available on your phone, from personal photos and conversations to banking information and private documents, can be a goldmine for any potential attacker. This is why companies like McAfee are announcing new pushes for personal security, such as the “Crack the Pin” initiative. This encourages people to take simple steps toward preserving their privacy by locking, tracking, and encrypting their devices.
From fortifying your online accounts with robust passwords to understanding the intricacies of encryption, and from practicing discretion in sharing personal information to recognizing the red flags of phishing attempts, let’s explore a comprehensive set of strategies and practices to help you navigate the digital world with confidence and protect what matters most—your privacy.
One way to ensure the privacy of your mobile devices is through the use of mobile security products. McAfee, for example, has products such as McAfee Mobile Security and McAfee LiveSafe that are designed specifically to protect your devices and the personal data stored on them. These products provide a wide range of security features, from data encryption to anti-theft measures and privacy protection. They can scan apps for potential threats, prevent phishing attacks, and allow you to locate, lock, and wipe your devices in case they get lost or stolen.
→ Dig Deeper: Does My Phone Have a Virus?
Beyond using security products, staying educated on the latest data privacy trends and security measures is also important. This includes keeping your operating system and apps updated, as software updates often contain vital security improvements. Regularly backing up your data is also crucial so that your personal data is not completely lost in the event of a device loss or failure.
Another important aspect of securing your mobile devices is encryption. Encryption is a process that converts your data into an unreadable format that cannot be understood without the correct decryption key. Essentially, even if a hacker or thief manages to access your device, they cannot read your data if it is encrypted. Many smartphones and tablets have encryption options built into the settings, but it’s up to the user to ensure they turn it on and use it correctly.
When it comes to encryption, it’s also crucial to understand the difference between device encryption and app encryption. Device encryption ensures that all data stored on your device is secure, while app encryption secures data within specific apps. While both are important, device encryption is generally considered more comprehensive. However, you should still check the privacy settings in individual apps to ensure your data is protected.
McAfee Pro Tip: When engaging in activities like online banking, shopping, or signing up on a website that requests your personal details, be sure to check for a website address that commences with “https:” rather than just “http:”. This signifies that the site employs encryption for added security. Learn more about encryption here.
In conclusion, securing your mobile devices and their precious personal data should be a top priority. The first step is to put a PIN on your devices and ensure it’s not easily guessable. Other important steps include refraining from sharing your PIN, using security products, staying updated on the latest privacy trends, and employing encryption for comprehensive security. Remember, data privacy is not a one-time event, but a continuous process that requires regular attention and action. So let’s take a page from Beyonce’s book and “put a PIN on it” to keep our private data safe and secure.
The post Put a PIN on It: Securing Your Mobile Devices appeared first on McAfee Blog.
One of the essential aspects of digital security resides in the strength of our passwords. While they are the most convenient and effective way to restrict access to our personal and financial information, the illusion of a fully secure password does not exist. The reality is that we speak in terms of less or more secure passwords. From a practical perspective, we must understand the behind-the-scenes actions that could potentially compromise our passwords and consequently, our digital lives.
Unfortunately, most users frequently overlook this crucial part of their digital existence. They remain largely ignorant of numerous common techniques that hackers employ to crack passwords, leading to the potential loss of personal details, financial information, or even identity theft. Therefore, this blog aims to enlighten readers on how they might be unknowingly making their passwords vulnerable.
Passwords serve as the first line of defense against unauthorized access to our online accounts, be it email, social media, banking, or other sensitive platforms. However, the unfortunate reality is that not all passwords are created equal, and many individuals and organizations fall victim to password breaches due to weak or compromised credentials. Let’s explore the common techniques for cracking passwords, and learn how to stay one step ahead in the ongoing battle for online security.
In the world of cyber-attacks, dictionary attacks are common. This approach relies on using software that plugs common words into the password fields in an attempt to break in. It’s an unfortunate fact that free online tools exist to make this task almost effortless for cybercriminals. This method spells doom for passwords that are based on dictionary words, common misspellings, slang terms, or even words spelled backward. Likewise, using consecutive keyboard combinations such as qwerty or asdfg is equally risky. An excellent practice to deflect this attack is to use unique character combinations that make dictionary attacks futile.
Besides text-based passwords, these attacks also target numeric passcodes. When over 32 million passwords were exposed in a breach, nearly 1% of the victims used ‘123456’ as their password. Close on its heels, ‘12345’ was the next most popular choice, followed by similar simple combinations. The best prevention against such attacks is avoiding predictable and simple passwords.
→ Dig Deeper: Cracking Passwords is as Easy as “123”
While security questions help in password recovery, they also present a potential vulnerability. When you forget your password and click on the ‘Forgot Password’ link, the website generally poses a series of questions to verify your identity. The issue here is that many people use easily traceable personal information such as names of partners, children, other family members, or pets as their answers, some of which can be found on social media profiles with little effort. To sidestep this vulnerability, it’s best not to use easily accessible personal information as the answer to security questions.
McAfee Pro Tip: Exercise caution when sharing content on social media platforms. Avoid making all your personal information publicly accessible to thwart hackers from gathering sensitive details about you. Learn more about the dangers of oversharing on social media here.
A common mistake that many internet users make is reusing the same password for multiple accounts. This practice is dangerous as if one data breach compromises your password, the hackers can potentially gain access to other websites using the same login credentials. According to a report published by LastPass in 2022, a recent breach revealed a shocking password reuse rate of 31% among its victims. Hence, using unique passwords for each of your accounts significantly reduces the risk associated with password reuse.
Moreover, it’s also advisable to keep changing your passwords regularly. While this might seem like a hassle, it is a small price to pay for ensuring your digital security. Using a password manager can help you remember and manage different passwords for different websites.
Social Engineering is a non-technical strategy that cybercriminals use, which relies heavily on human interaction and psychological manipulation to trick people into breaking standard security procedures. They lure their unsuspecting victims into revealing confidential data, especially passwords. Therefore, vigilance and skepticism are invaluable weapons to have in your arsenal to ward off such attacks.
The first step here would be not to divulge your password to anyone, no matter how trustworthy they seem. You should also be wary of unsolicited calls or emails asking for your sensitive information. Remember, legitimate companies will never ask for your password through an email or a phone call.
Despite the vulnerabilities attached to passwords, much can be done to enhance their security. For starters, creating a strong password is the first line of defense. To achieve this, you need to use a combination of uppercase and lowercase letters, numbers, and symbols. Making the password long, at least 12 to 15 characters, significantly improves its strength. It’s also advisable to avoid using common phrases or strings of common words as passwords- they can be cracked through advanced versions of dictionary attacks.
In addition to creating a strong password, adopting multi-factor authentication can greatly enhance your account security. This technology requires more than one form of evidence to verify your identity. It combines something you know (your password), something you have (like a device), and something you are (like your fingerprint). This makes it more difficult for an attacker to gain access even if they have your password.
→ Dig Deeper: 15 Tips To Better Password Security
The future of passwords looks promising. Scientists and tech giants are working relentlessly to develop stronger and more efficient access control tools. Biometrics, dynamic-based biometrics, image-based access, and hardware security tokens are some of the emerging technologies promising to future-proof digital security. With biometrics, users will no longer need to remember complex passwords as access will be based on unique personal features such as fingerprints or facial recognition.
Another promising direction is the use of hardware security tokens, which contain digital certificates to authenticate the user. These tokens can be used in combination with a password to provide two-factor authentication. This makes it more difficult for an attacker to gain access as they would need both your token and your password. While these technologies are still developing, they suggest a future where access control is more secure and user-friendly.
In conclusion, while there’s no such thing as a perfectly secure password, much can be done to enhance their security. Understanding the common techniques for cracking passwords, such as dictionary attacks and security questions’ exploitation, is the first step towards creating more secure passwords. Using unique complex passwords, combined with multi-factor authentication and software tools like McAfee’s True Key, can greatly improve the security of your accounts.
The future of passwords looks promising with the development of biometrics and hardware security tokens. Until then, it’s crucial to adopt the best password practices available to protect your digital life. Remember, your online security is highly dependent on the strength and uniqueness of your passwords, so keep them complex, unique, and secure.
The post What Makes My Passwords Vulnerable? appeared first on McAfee Blog.
Instead of getting you out of a jam, tech support scams get you into one. And they can get costly.
Tech support scammers had a banner year in 2022. They raked in more than $800 million in the U.S. alone, according to the FBI’s list of reported cases. The actual figure climbs higher when you factor in all the unreported cases. And it goes yet higher still when you consider all the victims worldwide.
In all, tech support scams make up a multi-billion-dollar industry.
They make their money several ways. Sometimes the scammers who run them charge large fees to fix a non-existent problem. Other times, they’ll install information-stealing malware under the guise of software that’s supposed to correct an issue. In some cases, they’ll ask for remote access to your computer to perform a diagnosis, but access your computer to steal information instead. Or they could hit you with several of the above.
You can stumble across these scams on your own as you go about your day online. Other times, they find you, such as when the scammer calls you directly.
One of our employees shared his story when a tech support scammer called his wife out of the blue:
I was messing around on my computer before dinner. My wife came in with a strange look on her face as she told the person on the phone, “I think you might want to talk to my husband about that.” Once on the phone I was greeted with, “Hi, this is Rick from Windows support and we’re calling because your computer is sending junk files to the internet.” I knew there was no way he was from “Windows support” since a reputable company isn’t going to call me up out of the blue like this, but as a security researcher I was curious, so I jumped right in.
“Rick” said that to fix my issue he needed me to install a free remote access tool and give him access to my system. Letting an unknown person access my actual computer seemed like a bad idea, so I let him log on to a “virtual machine” that I use for security testing. The first thing he did was turn off my security software, including the antivirus and firewall. After doing that, he downloaded a file that he tried to install. Since I had additional security software in place he wasn’t aware of, the installation failed each time he tried to run it. At this point, I had the file he was trying to install, the IP address he was connecting from, and the site he used to get the malicious file. I told “Rick” that I work for a security company and would like to know what he was actually looking for. I’m fairly certain he hung up before I completed my sentence.
Sure enough, after the call, a malware scan confirmed that “Rick” wanted to install a remote access tool (RAT) that would have given him full control of the computer.
That’s one example of how these scams go. They get costly too. The FBI further reported that the average loss for a tech support scam approached $25,000. In some cases, pop-up “security alert” ads spearheaded scams that cost people $200,000 and upwards to $1 million.
Fortunately, these scams are rather easy to spot. And avoid. If you know what to look for.
Let’s start with a quick overview of tech support scams. They tend to work in two primary ways.
This might be a phone call that comes from someone posing as a rep from “Microsoft” or “Apple.” The scammer on the other end of the line will tell you that there’s something wrong with your computer or device. Something urgently wrong. And then offers a bogus solution to the bogus problem, often at a high cost. Similarly, they might reach you by way of a pop-up ad. Again telling you that your computer or device needs urgent repairs. These can find you a few different ways:
These are phony services and sites that pose as legitimate tech support but are anything but. They’ll place search ads, post other ads on social media, and so forth, ready for you to look up and get in touch with when you have a problem that you need fixed. Examples include:
Lastly, a good piece of general advice is to keep your devices and apps up to date. Regular updates often include security fixes and improvements that can help keep scammers and hackers at bay. You can set your devices and apps to download them automatically. And if you need to get an update or download on your own, get it from the company’s official website. Stay away from third-party sites that might host malware.
The post Be on the Lookout for Scam Tech Support Calls appeared first on McAfee Blog.
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