We’ve all been spending more of our time online since the crisis hit. Whether it’s ordering food for delivery, livestreaming concerts, holding virtual parties, or engaging in a little retail therapy, the digital interactions of many Americans are on the rise. This means we’re also sharing more of our personal and financial information online, with each other and the organizations we interact with. Unfortunately, as ever, there are bad guys around every digital corner looking for a piece of the action.
The bottom line is that personally identifiable information (PII) is the currency of internet crime. And cyber-criminals will do whatever they can to get their hands on it. When they commit identity theft with this data, it can be a messy business, potentially taking months for banks and businesses to investigate before you get your money and credit rating back. At a time of extreme financial hardship, this is the last thing anyone needs.
It therefore pays to be careful about how you use your data and how you protect it. Even more: it’s time to get proactive and monitor it—to try and spot early on if it has been stolen. Here’s what you need to know to protect your identity data.
How identity theft works
First, some data on the scope of the problem. In the second quarter of 2020 alone 349,641 identity theft reports were filed with the FTC. To put that in perspective, it’s over half of the number for the whole of 2019 (650,572), when consumers reported losing more than $1.9 billion to fraud. What’s driving this huge industry? A cybercrime economy estimated to be worth as much as $1.5 trillion annually.
Specialized online marketplaces and private forums provide a user-friendly way for cyber-criminals and fraudsters to easily buy and sell stolen identity data. Many are on the so-called dark web, which is hidden from search engines and requires a specialized anonymizing browser like Tor to access. However, plenty of this criminal activity also happens in plain sight, on social media sites and messaging platforms. This underground industry is an unstoppable force: as avenues are closed down by law enforcement or criminal in-fighting, other ones appear.
At-risk personal data could be anything from email and account log-ins to medical info, SSNs, card and bank details, insurance details and much more. It all has a value on the cybercrime underground and the price fraudsters are prepared to pay will depend on supply and demand, just like in the ‘real’ world.
There are various ways for attackers to get your data. The main ones are:
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The COVID-19 challenge
As if this weren’t enough, consumers are especially exposed to risk during the current pandemic. Hackers are using the COVID-19 threat as a lure to infect your PC or steal identity data via the phishing tactics described above. They often impersonate trustworthy institutions/officials and emails may claim to include new information on outbreaks, or vaccines. Clicking through or divulging your personal info will land you in trouble. Other fraud attempts will try to sell counterfeit or non-existent medical or other products to help combat infection, harvesting your card details in the process. In March, Interpol seized 34,000 counterfeit COVID goods like surgical masks and $14m worth of potentially dangerous pharmaceuticals.
Phone-based attacks are also on the rise, especially those impersonating government officials. The aim here is to steal your identity data and apply for government emergency stimulus funds in your name. Of the 349,641 identity theft reports filed with the FTC in Q2 2020, 77,684 were specific to government documents or benefits fraud.
What do cybercriminals do with my identity data?
Once your PII is stolen, it’s typically sold on the dark web to those who use it for malicious purposes. It could be used to:
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How do I protect my identity online?
The good news among all this bad is that if you remain skeptical about what you see online, are cautious about what you share, and follow some other simple rules, you’ll stand a greater chance of keeping your PII under lock and key. Best practices include:
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How Trend Micro can help
Trend Micro offers solutions that can help to protect your digital identity.
Trend Micro ID Security is the best way to get proactive about data protection. It works 24/7 to monitor dark web sites for your PII and will sound the alarm immediately if it finds any sign your accounts or personal data have been stolen. It features
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Trend Micro Password Manager enables you to manage all your website and app log-ins from one secure location. Because Password Manager remembers and recalls your credentials on-demand, you can create long, strong and unique passwords for each account. As you’re not sharing easy-to-remember passwords across multiple accounts, you’ll be protected from popular credential stuffing and similar attacks.
Finally, Trend Micro WiFi Protection will protect you if you’re out and about connecting to WiFi hotspots. It automatically detects when a WiFi connection isn’t secure and enables a VPN—making your connection safer and helping keep your identity data private.
In short, it’s time to take an active part in protecting your personal identity data—as if your digital life depended on it. In large part, it does.
The post Identity Fraud: How to Protect Your Identity Data, Accounts and Money During the Coronavirus Crisis appeared first on .
The number of VPN users has grown considerably over the past few years. According to the report of Go-Globe, 25% of netizens worldwide have used a VPN at least once in the last 30 days. Recently, VPN usage has surged in many countries and its popularity may see VPN usage surpass the estimated profit of USD$27.10 billion by the end of 2020. The VPN global market only seems to increase as time goes by. So, why is that? What do VPNs provide that make them so attractive?
What is a VPN?
A VPN, or a Virtual Private Network, creates a secure communication “tunnel” from your computer to the internet. It encrypts your connection and prevents others from seeing the data you’re transferring. This keeps your data secure from any spying attempts—including from home over your wired connection, but particularly on public Wi-Fi networks, when you’re out and about in places such as coffee shops, restaurants, airports and hotels. It helps ensure that no one can steal your personal details, passwords, or credit card information.
How does a VPN work and why you need a VPN service?
Among other things, a VPN can conceal your IP address to make your online actions virtually untraceable and anonymous, providing greater privacy for everything you do. In fact, there are so many ways a VPN can protect your privacy and security, we need to take a deeper look at what other benefits a VPN can provide.
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This is the era of mobility and most transactions are being done by people on-the-go using their mobile devices to exchange data over public networks. From online shopping, to mobile banking or simply checking emails and social media accounts, these activities can expose your personal information and sensitive data to hackers and cybercriminals. This particularly applies to users relying on public Wi-Fi. Using a VPN will help to mitigate unwanted leakage or theft by securing data in transit to and from the systems that typically try to collect and store your private data.
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One of the main drivers for using a VPN is to access better streaming content and restricted websites from the region you’re accessing the internet from. This may be true in your own country, but when traveling abroad, there are also chances that you cannot visit a popular website or a social media platform from the country you’re visiting. While using a VPN, you can connect to an IP address in your country and have full access to your favorite media contents and avoid wasting membership fees that you will likely pay for this streaming service.
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Some retail apps, social media platforms, and search engines continuously collect and analyze results of your search history. They keep track of all your browsing activities such as items you viewed, contents you liked, and things you tapped and clicked, so they can provide you with more targeted contents and monetize these by showing the same information in your feed through ads.
Note that, simply clearing your browsing history does not completely remove traces of these searches, and targeted ads can get annoying. This is where a VPN can help enhance your browsing privacy. The VPN hides your browser cached data and location from advertisers, which prevents them from serving up content based on your searches and location.
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Another motivating factor for the use of a VPN is to save on the cost of communicating with families and friends abroad. There are countries implementing restrictions on the use of certain messaging apps, banning their services. If you are planning to visit a country with such a restriction, a VPN can bypass this constraint, which allows you to make use of your trusted messaging app, eliminate the cost of long-distance calls to family and friends while abroad—and at the same time, maintain the level of security and encryption the messaging app provides.
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The internet has evolved into streaming more content—videos, music, and more—and ISPs have responded by making higher data usage and higher throughput (bandwidth) pay-as-you-use-more services. But content is still at issue, particularly after the December 2017 FCC ruling. Potential ISP throttling based on content type, source, or destination (e.g., BitTorrent traffic), which could give priority to business over personal usage, is one of the reasons why everyday people are using VPN services, because a VPN provides more usage anonymity, preventing ISPs from potentially tracking your activities and limiting your bandwidth usage accordingly.
Choosing the right VPN for you
Now that you have some understanding of what a VPN is, and what benefits it can give you, it is also important to choose the right VPN for you.
Due to regulatory requirements and laws governing data privacy and securing personal information online, the demand for VPNs is growing. In response, there are a large number of VPN providers in the market today. So how do you choose a reliable VPN? Here are some criteria to help you pick one that best suits your needs:
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Trend Micro’s Home Division provides two low-cost, safety-focused VPN solutions for everyday users: Trend Micro VPN Proxy One and Trend Micro Wi-Fi Protection, both of which can address light-to-medium VPN needs and meet most of the checklist criteria above.
Trend Micro VPN Proxy One offers fast, secure, stable and anonymous proxy connections for you to access various websites and applications. It connects to the best Trend Micro VPN server intelligently, without you having to do it, and does not limit bandwidth consumption. Trend Micro VPNs do not track your online activities, ensuring you a secure digital life and protecting your online privacy. Trend Micro VPN Proxy One is targeted to Mac and iOS devices.
Trend Micro Wi-Fi Protection turns any public hotspot into a secure Wi-Fi network and VPN with bank-grade data encryption to keep your information safe from hackers. While your VPN is active, Trend Micro Wi-Fi Protection provides exceptional web threat protection and checks websites you visit to safeguard your browsing from online fraud and internet scam. The VPN automatically kicks in when connecting to a Wi-Fi network with low security, such as one with no encryption. Trend Micro Wi-Fi Protection is available for all platforms (PC, Mac, Android, and iOS). Bundles can be purchased for multiple devices and platforms and some bundles can include other Trend Micro products, depending on the region.
Go to the Apple App Store for more details on Trend Micro VPN Proxy One; or for a 30-day trial or to buy, go here: Mac | iOS.
Or visit Trend Micro Wi-Fi Protection for more information, or to buy the multi-platform solution.
The post What is a VPN and How Does it Increase Your Online Security and Privacy? appeared first on .
Welcome to the new normal. We’re all now living in a post-COVID-19 world characterized by uncertainty, mass home working and remote learning. The lines demarcating normal life have shifted abruptly – perhaps never to return. That’s not the worst that can happen, as we all know, but it does mean we all need to get used to new ways of living, working and studying from home. This has major implications for the online safety, security and privacy of our families.
To help you adapt to these new conditions while protecting what matters most, Trend Micro has developed a two-part blog series on “The New Normal.” Part 1 identifies the scope and specific cyber-threats of the new normal. Part 2 provides security tips and products to help address those threats.
In April, nearly 300 million Americans were estimated to be in government-mandated lockdown. Even as some businesses, municipalities and states begin to relax these rules, experts have warned of subsequent waves of the virus, which could result in new localized lockdowns. In short, a lot of people will continue to work from home, while their children, also at home, attempt to study remotely from their mobile devices.
This has considerable implications for how we spend our time. Without that morning commute to work or school, more of it than ever will involve sitting in front of a desktop, laptop, tablet or smartphone screen. Even the smart TV is enlisted. Dangers include
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Unfortunately, the increase in working from home (WFH), especially for those not used to it, may lead to an increase in risky behavior, such as: using non-approved apps for work; visiting non work-related sites on work devices; and using personal devices to access work resources. Recent global Trend Micro research found that:
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This is not about restricting your freedom to visit the sites you want to visit while at home. It’s about reducing the risk of exposing corporate data and systems to possible malware.
Unsurprisingly, there has also been a major uptick in the volume of cyber-threats targeting home users. With a captive audience to aim at, it’s a huge opportunity for cyber-criminals to steal your log-ins and personal data to sell to fraudsters, or even to steal corporate passwords and information for a potentially bigger pay-off. They are helped by the fact that many home workers may be more distracted than they usually would be at the office, especially if they have young children. Your kids may even share the same laptops or PCs as you, potentially visiting risky sites and/or downloading unapproved apps.
There’s also a chance that, unless you have a corporate machine at home, your personal computing equipment is less secure than the kit you had in the office. Add to that the fact that support from the IT department may be less forthcoming than usual, given that stretched teams are overwhelmed with requests, while themselves struggling to WFH. One recent report claimed that nearly half (47%) of IT security pros have been taken off some or all of their typical security tasks to support other IT-related jobs. In another, only 59% of respondents said they believe their cybersecurity team has the right tools and resources at home to perform their job effectively.
It’s time to step up and take security into your own hands. Stay on the lookout for the following threats.
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So what’s a remote worker/concerned parent to do to protect themselves and the family in the midst of the “new normal?”
Read Part 2 in this mini-series, which we’re publishing simultaneously with Part 1, where we share some best practice advice on how to keep your digital lives and work systems safe from online threats during lockdown—and where we provide tools to help you do just that.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 1) appeared first on .
The past few months have seen radical changes to our work and home life under the Coronavirus threat, upending norms and confining millions of American families within just four walls. In this context, it’s not surprising that more of us are spending an increasing portion of our lives online. But this brings with it some familiar cyber-risks. In Part 1 of this mini-series, we explained how cyber-criminals are looking to capitalize on these sweeping changes to society to further their own ends.
Now let’s take a look at what you can do to protect your family, your data, and access to your corporate accounts.
The bad guys are laser-focused on stealing your personal data and log-ins and increasingly see the remote worker as an easy target for leapfrogging into corporate networks. That’s not to mention the potential internet safety risks inherent in bored kids spending more time in front of their screens. To respond, you’ll need to create an equally focused “home security plan” governed by sensible policies and best practices. Here are some of the key areas to consider.
Protect your smart home and router
Increasingly, unprotected smart home devices are being targeted by cyber-criminals to turn into botnets to attack others. They might also provide sophisticated attackers with a stepping-stone into your corporate systems, via the home network. The home router, with its known flaws, is (after the modem) the digital front door to the smart home and the basis for your networking, so it should be first in any security strategy. Consider the following when tackling home network security:
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Secure your home office
Cyber-criminals are primed to take advantage of distracted home workers and potentially less secure PCs/devices. Secure this environment by doing the following:
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Stay safe from phishing
Phishing is the number one tactic used by attackers to trick you into installing malware or handing over your log-ins. Emails, text messages, social media messages and more are spoofed to appear as if sent by a legitimate company or contact. In response:
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Use video conferencing safely
New videoconferencing platforms can introduce risk, especially if you’re not familiar with the default settings. Here’s how to stay safe when video conferencing:
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Stay safe shopping and banking
Next, protect your financial information and stay safe from e-commerce fraud by doing the following:
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Think about online safety for kids
They may be under your roof for more hours of the day than usual, but your children are also likely to be spending more time online. That means you need to have a measured conversation with them about internet safety, backed up with parental controls. Consider the following:
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Mobile security best practices
Finally, sheltering at home has limits, particularly for restless kids. When they go to the store or out to the park, facemasks notwithstanding, they’re likely going to use their mobile devices, just as they’ll continue to do at home. Of course, you’re not exempt either from mobile threats. Ensure mobile security by
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When it comes to protecting the home from security and privacy threats during lockdown, leave no stone unturned. Cyber-criminals will always look for the weak link in the chain and focus their efforts there. Network security is important, but it doesn’t replace the need for protection on each individual device. You’ll need to cover your router, network, smart devices, and all endpoints (PCs, laptops, mobiles and other devices). Here’s how Trend Micro can help:
Trend Micro Home Network Security
Trend Micro Home Network Security provides industry-leading protection against any threats to internet-connected devices in the home. The solution
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Trend Micro Security (PC and Mac)
Trend Micro Security, available in various editions (led by Trend Micro Maximum Security), is Trend’s flagship endpoint security product for consumers. Available for both PCs and Macs, it features AI learning to stop advanced threats. Among a wide range of protections, it includes:
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Trend Micro Mobile Security:
Trend Micro Mobile Security provides endpoint security for all your mobile devices, whether Android or iOS-based.
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Additional Trend Micro Tools:
Network and endpoint security should be supplemented with tools that accomplish specific tasks, such as protecting your internet connections, your passwords, and your identity data. Trend Micro provides
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Maintaining your family’s security and privacy on all their devices during the coronavirus lockdown above all means changing your mindset, to take into account the mix of work and play in the household during the “new normal.” Use these tips and tools during lockdown and you’ll be well on your way to ensuring you and your family’s safety from malicious viruses—both digital and natural.
The post Top Tips For Home Cybersecurity And Privacy In A Coronavirus-Impacted World (Part 2) appeared first on .
The COVID-19 pandemic, along with social distancing, has done many things to alter our lives. But in one respect it has merely accelerated a process begun many years ago. We were all spending more and more time online before the virus struck. But now, forced to work, study and socialize at home, the online digital world has become absolutely essential to our communications — and video conferencing apps have become our “face-to-face” window on the world.
The problem is that as users flock to these services, the bad guys are also lying in wait — to disrupt or eavesdrop on our chats, spread malware, and steal our data. Zoom’s problems have perhaps been the most widely publicized, because of its quickly rising popularity, but it’s not the only platform whose users have been potentially at risk. Cisco’s WebEx and Microsoft Teams have also had issues; while other platforms, such as Houseparty, are intrinsically less secure (almost by design for their target audience, as the name suggests).
Let’s take a look at some of the key threats out there and how you can stay safe while video conferencing.
Depending on the platform (designed for work or play) and the use case (business or personal), there are various opportunities for the online attacker to join and disrupt or eavesdrop on video conferencing calls. The latter is especially dangerous if you’re discussing sensitive business information.
Malicious hackers may also look to deliver malware via chats or shared files to take control of your computer, or to steal your passwords and sensitive personal and financial information. In a business context, they could even try to hijack your video conferencing account to impersonate you, in a bid to steal info from or defraud your colleagues or company.
The bad guys may also be able to take advantage of the fact that your home PCs and devices are less well-secured than those at work or school—and that you may be more distracted at home and less alert to potential threats.
To accomplish their goals, malicious hackers can leverage various techniques at their disposal. These can include:
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Zoom has in many ways become the victim of its own success. With daily meeting participants soaring from 10 million in December last year to 200 million by March 2020, all eyes have been focused on the platform. Unfortunately, that also includes hackers. Zoom has been hit by a number of security and privacy issues over the past several months, which include “Zoombombing” (meetings disrupted by uninvited guests), misleading encryption claims, a waiting room vulnerability, credential theft and data collection leaks, and fake Zoom installers. To be fair to Zoom, it has responded quickly to these issues, realigning its development priorities to fix the security and privacy issues discovered by its intensive use.
And Zoom isn’t alone. Earlier in the year, Cisco Systems had its own problem with WebEx, its widely-used enterprise video conferencing system, when it discovered a flaw in the platform that could allow a remote, unauthenticated attacker to enter a password-protected video conferencing meeting. All an attacker needed was the meeting ID and a WebEx mobile app for iOS or Android, and they could have barged in on a meeting, no authentication necessary. Cisco quickly moved to fix the high-severity vulnerability, but other flaws (also now fixed) have cropped up in WebEx’s history, including one that could enable a remote attacker to send a forged request to the system’s server.
More recently, Microsoft Teams joined the ranks of leading business videoconferencing platforms with potentially deadly vulnerabilities. On April 27 it surfaced that for at least three weeks (from the end of February till the middle of March), a malicious GIF could have stolen user data from Teams accounts, possibly across an entire company. The vulnerability was patched on April 20—but it’s a reminder to potential video conferencing users that even leading systems such as Zoom, WebEx, and Teams aren’t fool-proof and require periodic vulnerability and security fixes to keep them safe and secure. This is compounded during the COVID-19 pandemic when workers are working from home and connecting to their company’s network and systems via possibly unsecure home networks and devices.
So how do you choose the best, most secure, video conferencing software for your work-at-home needs? There are many solutions on the market today. In fact, the choice can be dizzying. Some simply enable video or audio meetings/calls, while others also allow for sharing and saving of documents and notes. Some are only appropriate for one-on-one connections or small groups, while others can scale to thousands.
In short, you’ll need to choose the video conferencing solution most appropriate to your needs, while checking if it meets a minimum set of security standards for working at home. This set of criteria should include end-to-end encryption, automatic and frequent security updates, the use of auto-generated meeting IDs and strong access controls, a program for managing vulnerabilities, and last but not least, good privacy practices by the company.
Some video conferencing options alongside Zoom, WebEx, and Teams include:
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Whatever video conferencing platform you use, it’s important to bear in mind that cyber-criminals will always be looking to take advantage of any security gaps they can find — in the tool itself or your use of it. So how do you secure your video conferencing apps? Some tips listed here are Zoom-specific, but consider their equivalents in other platforms as general best-practice tips. Depending on the use case, you might choose to not enable some of the options here.
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Fortunately, Trend Micro has a range of capabilities that can support your efforts to stay safe while using video conferencing services.
Trend Micro Home Network Security (HNS) protects every device in your home connected to the internet. That means it will protect you from malicious links and attachments in phishing emails spoofed to appear as if sent from video conferencing firms, as well as from those sent by hackers that may have covertly entered a meeting. Its Vulnerability Check can identify any vulnerabilities in your home devices and PCs, including work laptops, and its Remote Access Protection can reduce the risk of tech support scams and unwanted remote connections to your device. Finally, it allows parents to control their kids’ usage of video conferencing applications, to limit their exposure.
Trend Micro Security also offers protection against email, file, and web threats on your devices. Note too, that Password Manager is automatically installed with Maximum Security to help users create unique, strong passwords for each application/website they use, including video conferencing sites.
Finally, Trend Micro WiFi Protection (multi-platform) / VPN Proxy One (Mac and iOS) offer VPN connections from your home to the internet, creating secure encrypted tunnels for traffic to flow down. The VPN apps work on both Wi-Fi and Ethernet connections. This could be useful for users concerned their video conferencing app isn’t end-to-end encrypted, or for those wishing to protect their identity and personal information when interacting on these apps.
The post From Bugs to Zoombombing: How to Stay Safe in Online Meetings appeared first on .