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How Phished Data Turns into Apple & Google Wallets

Carding — the underground business of stealing, selling and swiping stolen payment card data — has long been the dominion of Russia-based hackers. Happily, the broad deployment of more secure chip-based payment cards in the United States has weakened the carding market. But a flurry of innovation from cybercrime groups in China is breathing new life into the carding industry, by turning phished card data into mobile wallets that can be used online and at main street stores.

An image from one Chinese phishing group’s Telegram channel shows various toll road phish kits available.

If you own a mobile phone, the chances are excellent that at some point in the past two years it has received at least one phishing message that spoofs the U.S. Postal Service to supposedly collect some outstanding delivery fee, or an SMS that pretends to be a local toll road operator warning of a delinquent toll fee.

These messages are being sent through sophisticated phishing kits sold by several cybercriminals based in mainland China. And they are not traditional SMS phishing or “smishing” messages, as they bypass the mobile networks entirely. Rather, the missives are sent through the Apple iMessage service and through RCS, the functionally equivalent technology on Google phones.

People who enter their payment card data at one of these sites will be told their financial institution needs to verify the small transaction by sending a one-time passcode to the customer’s mobile device. In reality, that code will be sent by the victim’s financial institution to verify that the user indeed wishes to link their card information to a mobile wallet.

If the victim then provides that one-time code, the phishers will link the card data to a new mobile wallet from Apple or Google, loading the wallet onto a mobile phone that the scammers control.

CARDING REINVENTED

Ford Merrill works in security research at SecAlliance, a CSIS Security Group company. Merrill has been studying the evolution of several China-based smishing gangs, and found that most of them feature helpful and informative video tutorials in their sales accounts on Telegram. Those videos show the thieves are loading multiple stolen digital wallets on a single mobile device, and then selling those phones in bulk for hundreds of dollars apiece.

“Who says carding is dead?,” said Merrill, who presented about his findings at the M3AAWG security conference in Lisbon earlier today. “This is the best mag stripe cloning device ever. This threat actor is saying you need to buy at least 10 phones, and they’ll air ship them to you.”

One promotional video shows stacks of milk crates stuffed full of phones for sale. A closer inspection reveals that each phone is affixed with a handwritten notation that typically references the date its mobile wallets were added, the number of wallets on the device, and the initials of the seller.

An image from the Telegram channel for a popular Chinese smishing kit vendor shows 10 mobile phones for sale, each loaded with 4-6 digital wallets from different UK financial institutions.

Merrill said one common way criminal groups in China are cashing out with these stolen mobile wallets involves setting up fake e-commerce businesses on Stripe or Zelle and running transactions through those entities — often for amounts totaling between $100 and $500.

Merrill said that when these phishing groups first began operating in earnest two years ago, they would wait between 60 to 90 days before selling the phones or using them for fraud. But these days that waiting period is more like just seven to ten days, he said.

“When they first installed this, the actors were very patient,” he said. “Nowadays, they only wait like 10 days before [the wallets] are hit hard and fast.”

GHOST TAP

Criminals also can cash out mobile wallets by obtaining real point-of-sale terminals and using tap-to-pay on phone after phone. But they also offer a more cutting-edge mobile fraud technology: Merrill found that at least one of the Chinese phishing groups sells an Android app called “ZNFC” that can relay a valid NFC transaction to anywhere in the world. The user simply waves their phone at a local payment terminal that accepts Apple or Google pay, and the app relays an NFC transaction over the Internet from a phone in China.

“The software can work from anywhere in the world,” Merrill said. “These guys provide the software for $500 a month, and it can relay both NFC enabled tap-to-pay as well as any digital wallet. The even have 24-hour support.”

The rise of so-called “ghost tap” mobile software was first documented in November 2024 by security experts at ThreatFabric. Andy Chandler, the company’s chief commercial officer, said their researchers have since identified a number of criminal groups from different regions of the world latching on to this scheme.

Chandler said those include organized crime gangs in Europe that are using similar mobile wallet and NFC attacks to take money out of ATMs made to work with smartphones.

“No one is talking about it, but we’re now seeing ten different methodologies using the same modus operandi, and none of them are doing it the same,” Chandler said. “This is much bigger than the banks are prepared to say.”

A November 2024 story in the Singapore daily The Straits Times reported authorities there arrested three foreign men who were recruited in their home countries via social messaging platforms, and given ghost tap apps with which to purchase expensive items from retailers, including mobile phones, jewelry, and gold bars.

“Since Nov 4, at least 10 victims who had fallen for e-commerce scams have reported unauthorised transactions totaling more than $100,000 on their credit cards for purchases such as electronic products, like iPhones and chargers, and jewelry in Singapore,” The Straits Times wrote, noting that in another case with a similar modus operandi, the police arrested a Malaysian man and woman on Nov 8.

Three individuals charged with using ghost tap software at an electronics store in Singapore. Image: The Straits Times.

ADVANCED PHISHING TECHNIQUES

According to Merrill, the phishing pages that spoof the USPS and various toll road operators are powered by several innovations designed to maximize the extraction of victim data.

For example, a would-be smishing victim might enter their personal and financial information, but then decide the whole thing is scam before actually submitting the data. In this case, anything typed into the data fields of the phishing page will be captured in real time, regardless of whether the visitor actually clicks the “submit” button.

Merrill said people who submit payment card data to these phishing sites often are then told their card can’t be processed, and urged to use a different card. This technique, he said, sometimes allows the phishers to steal more than one mobile wallet per victim.

Many phishing websites expose victim data by storing the stolen information directly on the phishing domain. But Merrill said these Chinese phishing kits will forward all victim data to a back-end database operated by the phishing kit vendors. That way, even when the smishing sites get taken down for fraud, the stolen data is still safe and secure.

Another important innovation is the use of mass-created Apple and Google user accounts through which these phishers send their spam messages. One of the Chinese phishing groups posted images on their Telegram sales channels showing how these robot Apple and Google accounts are loaded onto Apple and Google phones, and arranged snugly next to each other in an expansive, multi-tiered rack that sits directly in front of the phishing service operator.

The ashtray says: You’ve been phishing all night.

In other words, the smishing websites are powered by real human operators as long as new messages are being sent. Merrill said the criminals appear to send only a few dozen messages at a time, likely because completing the scam takes manual work by the human operators in China. After all, most one-time codes used for mobile wallet provisioning are generally only good for a few minutes before they expire.

Notably, none of the phishing sites spoofing the toll operators or postal services will load in a regular Web browser; they will only render if they detect that a visitor is coming from a mobile device.

“One of the reasons they want you to be on a mobile device is they want you to be on the same device that is going to receive the one-time code,” Merrill said. “They also want to minimize the chances you will leave. And if they want to get that mobile tokenization and grab your one-time code, they need a live operator.”

Merrill found the Chinese phishing kits feature another innovation that makes it simple for customers to turn stolen card details into a mobile wallet: They programmatically take the card data supplied by the phishing victim and convert it into a digital image of a real payment card that matches that victim’s financial institution. That way, attempting to enroll a stolen card into Apple Pay, for example, becomes as easy as scanning the fabricated card image with an iPhone.

An ad from a Chinese SMS phishing group’s Telegram channel showing how the service converts stolen card data into an image of the stolen card.

“The phone isn’t smart enough to know whether it’s a real card or just an image,” Merrill said. “So it scans the card into Apple Pay, which says okay we need to verify that you’re the owner of the card by sending a one-time code.”

PROFITS

How profitable are these mobile phishing kits? The best guess so far comes from data gathered by other security researchers who’ve been tracking these advanced Chinese phishing vendors.

In August 2023, the security firm Resecurity discovered a vulnerability in one popular Chinese phish kit vendor’s platform that exposed the personal and financial data of phishing victims. Resecurity dubbed the group the Smishing Triad, and found the gang had harvested 108,044 payment cards across 31 phishing domains (3,485 cards per domain).

In August 2024, security researcher Grant Smith gave a presentation at the DEFCON security conference about tracking down the Smishing Triad after scammers spoofing the U.S. Postal Service duped his wife. By identifying a different vulnerability in the gang’s phishing kit, Smith said he was able to see that people entered 438,669 unique credit cards in 1,133 phishing domains (387 cards per domain).

Based on his research, Merrill said it’s reasonable to expect between $100 and $500 in losses on each card that is turned into a mobile wallet. Merrill said they observed nearly 33,000 unique domains tied to these Chinese smishing groups during the year between the publication of Resecurity’s research and Smith’s DEFCON talk.

Using a median number of 1,935 cards per domain and a conservative loss of $250 per card, that comes out to about $15 billion in fraudulent charges over a year.

Merrill was reluctant to say whether he’d identified additional security vulnerabilities in any of the phishing kits sold by the Chinese groups, noting that the phishers quickly fixed the vulnerabilities that were detailed publicly by Resecurity and Smith.

FIGHTING BACK

Adoption of touchless payments took off in the United States after the Coronavirus pandemic emerged, and many financial institutions in the United States were eager to make it simple for customers to link payment cards to mobile wallets. Thus, the authentication requirement for doing so defaulted to sending the customer a one-time code via SMS.

Experts say the continued reliance on one-time codes for onboarding mobile wallets has fostered this new wave of carding. KrebsOnSecurity interviewed a security executive from a large European financial institution who spoke on condition of anonymity because they were not authorized to speak to the press.

That expert said the lag between the phishing of victim card data and its eventual use for fraud has left many financial institutions struggling to correlate the causes of their losses.

“That’s part of why the industry as a whole has been caught by surprise,” the expert said. “A lot of people are asking, how this is possible now that we’ve tokenized a plaintext process. We’ve never seen the volume of sending and people responding that we’re seeing with these phishers.”

To improve the security of digital wallet provisioning, some banks in Europe and Asia require customers to log in to the bank’s mobile app before they can link a digital wallet to their device.

Addressing the ghost tap threat may require updates to contactless payment terminals, to better identify NFC transactions that are being relayed from another device. But experts say it’s unrealistic to expect retailers will be eager to replace existing payment terminals before their expected lifespans expire.

And of course Apple and Google have an increased role to play as well, given that their accounts are being created en masse and used to blast out these smishing messages. Both companies could easily tell which of their devices suddenly have 7-10 different mobile wallets added from 7-10 different people around the world. They could also recommend that financial institutions use more secure authentication methods for mobile wallet provisioning.

Neither Apple nor Google responded to requests for comment on this story.

FBI, Dutch Police Disrupt ‘Manipulaters’ Phishing Gang

The FBI and authorities in The Netherlands this week seized dozens of servers and domains for a hugely popular spam and malware dissemination service operating out of Pakistan. The proprietors of the service, who use the collective nickname “The Manipulaters,” have been the subject of three stories published here since 2015. The FBI said the main clientele are organized crime groups that try to trick victim companies into making payments to a third party.

One of several current Fudtools sites run by the principals of The Manipulators.

On January 29, the FBI and the Dutch national police seized the technical infrastructure for a cybercrime service marketed under the brands Heartsender, Fudpage and Fudtools (and many other “fud” variations). The “fud” bit stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.

The Dutch authorities said 39 servers and domains abroad were seized, and that the servers contained millions of records from victims worldwide — including at least 100,000 records pertaining to Dutch citizens.

A statement from the U.S. Department of Justice refers to the cybercrime group as Saim Raza, after a pseudonym The Manipulaters communally used to promote their spam, malware and phishing services on social media.

“The Saim Raza-run websites operated as marketplaces that advertised and facilitated the sale of tools such as phishing kits, scam pages and email extractors often used to build and maintain fraud operations,” the DOJ explained.

The core Manipulaters product is Heartsender, a spam delivery service whose homepage openly advertised phishing kits targeting users of various Internet companies, including Microsoft 365YahooAOLIntuitiCloud and ID.me, to name a few.

The government says transnational organized crime groups that purchased these services primarily used them to run business email compromise (BEC) schemes, wherein the cybercrime actors tricked victim companies into making payments to a third party.

“Those payments would instead be redirected to a financial account the perpetrators controlled, resulting in significant losses to victims,” the DOJ wrote. “These tools were also used to acquire victim user credentials and utilize those credentials to further these fraudulent schemes. The seizure of these domains is intended to disrupt the ongoing activity of these groups and stop the proliferation of these tools within the cybercriminal community.”

Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold via Heartsender. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed and accessible as long as possible. Image: DomainTools.

KrebsOnSecurity first wrote about The Manipulaters in May 2015, mainly because their ads at the time were blanketing a number of popular cybercrime forums, and because they were fairly open and brazen about what they were doing — even who they were in real life.

We caught up with The Manipulaters again in 2021, with a story that found the core employees had started a web coding company in Lahore called WeCodeSolutions — presumably as a way to account for their considerable Heartsender income. That piece examined how WeCodeSolutions employees had all doxed themselves on Facebook by posting pictures from company parties each year featuring a large cake with the words FudCo written in icing.

A follow-up story last year about The Manipulaters prompted messages from various WeCodeSolutions employees who pleaded with this publication to remove stories about them. The Saim Raza identity told KrebsOnSecurity they were recently released from jail after being arrested and charged by local police, although they declined to elaborate on the charges.

The Manipulaters never seemed to care much about protecting their own identities, so it’s not surprising that they were unable or unwilling to protect their own customers. In an analysis released last year, DomainTools.com found the web-hosted version of Heartsender leaked an extraordinary amount of user information to unauthenticated users, including customer credentials and email records from Heartsender employees.

Almost every year since their founding, The Manipulaters have posted a picture of a FudCo cake from a company party celebrating its anniversary.

DomainTools also uncovered evidence that the computers used by The Manipulaters were all infected with the same password-stealing malware, and that vast numbers of credentials were stolen from the group and sold online.

“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table ‘User Feedbacks’ (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain.”

Police in The Netherlands said the investigation into the owners and customers of the service is ongoing.

“The Cybercrime Team is on the trail of a number of buyers of the tools,” the Dutch national police said. “Presumably, these buyers also include Dutch nationals. The investigation into the makers and buyers of this phishing software has not yet been completed with the seizure of the servers and domains.”

U.S. authorities this week also joined law enforcement in Australia, France, Greece, Italy, Romania and Spain in seizing a number of domains for several long-running cybercrime forums and services, including Cracked and Nulled. According to a statement from the European police agency Europol, the two communities attracted more than 10 million users in total.

Other domains seized as part of “Operation Talent” included Sellix, an e-commerce platform that was frequently used by cybercrime forum members to buy and sell illicit goods and services.

Infrastructure Laundering: Blending in with the Cloud

Image: Shutterstock, ArtHead.

In an effort to blend in and make their malicious traffic tougher to block, hosting firms catering to cybercriminals in China and Russia increasingly are funneling their operations through major U.S. cloud providers. Research published this week on one such outfit — a sprawling network tied to Chinese organized crime gangs and aptly named “Funnull” — highlights a persistent whac-a-mole problem facing cloud services.

In October 2024, the security firm Silent Push published a lengthy analysis of how Amazon AWS and Microsoft Azure were providing services to Funnull, a two-year-old Chinese content delivery network that hosts a wide variety of fake trading apps, pig butchering scams, gambling websites, and retail phishing pages.

Funnull made headlines last summer after it acquired the domain name polyfill[.]io, previously the home of a widely-used open source code library that allowed older browsers to handle advanced functions that weren’t natively supported. There were still tens of thousands of legitimate domains linking to the Polyfill domain at the time of its acquisition, and Funnull soon after conducted a supply-chain attack that redirected visitors to malicious sites.

Silent Push’s October 2024 report found a vast number of domains hosted via Funnull promoting gambling sites that bear the logo of the Suncity Group, a Chinese entity named in a 2024 UN report (PDF) for laundering millions of dollars for the North Korean Lazarus Group.

In 2023, Suncity’s CEO was sentenced to 18 years in prison on charges of fraud, illegal gambling, and “triad offenses,” i.e. working with Chinese transnational organized crime syndicates. Suncity is alleged to have built an underground banking system that laundered billions of dollars for criminals.

It is likely the gambling sites coming through Funnull are abusing top casino brands as part of their money laundering schemes. In reporting on Silent Push’s October report, TechCrunch obtained a comment from Bwin, one of the casinos being advertised en masse through Funnull, and Bwin said those websites did not belong to them.

Gambling is illegal in China except in Macau, a special administrative region of China. Silent Push researchers say Funnull may be helping online gamblers in China evade the Communist party’s “Great Firewall,” which blocks access to gambling destinations.

Silent Push’s Zach Edwards said that upon revisiting Funnull’s infrastructure again this month, they found dozens of the same Amazon and Microsoft cloud Internet addresses still forwarding Funnull traffic through a dizzying chain of auto-generated domain names before redirecting malicious or phishous websites.

Edwards said Funnull is a textbook example of an increasing trend Silent Push calls “infrastructure laundering,” wherein crooks selling cybercrime services will relay some or all of their malicious traffic through U.S. cloud providers.

“It’s crucial for global hosting companies based in the West to wake up to the fact that extremely low quality and suspicious web hosts based out of China are deliberately renting IP space from multiple companies and then mapping those IPs to their criminal client websites,” Edwards told KrebsOnSecurity. “We need these major hosts to create internal policies so that if they are renting IP space to one entity, who further rents it to host numerous criminal websites, all of those IPs should be reclaimed and the CDN who purchased them should be banned from future IP rentals or purchases.”

A Suncity gambling site promoted via Funnull. The sites feature a prompt for a Tether/USDT deposit program.

Reached for comment, Amazon referred this reporter to a statement Silent Push included in a report released today. Amazon said AWS was already aware of the Funnull addresses tracked by Silent Push, and that it had suspended all known accounts linked to the activity.

Amazon said that contrary to implications in the Silent Push report, it has every reason to aggressively police its network against this activity, noting the accounts tied to Funnull used “fraudulent methods to temporarily acquire infrastructure, for which it never pays. Thus, AWS incurs damages as a result of the abusive activity.”

“When AWS’s automated or manual systems detect potential abuse, or when we receive reports of potential abuse, we act quickly to investigate and take action to stop any prohibited activity,” Amazon’s statement continues. “In the event anyone suspects that AWS resources are being used for abusive activity, we encourage them to report it to AWS Trust & Safety using the report abuse form. In this case, the authors of the report never notified AWS of the findings of their research via our easy-to-find security and abuse reporting channels. Instead, AWS first learned of their research from a journalist to whom the researchers had provided a draft.”

Microsoft likewise said it takes such abuse seriously, and encouraged others to report suspicious activity found on its network.

“We are committed to protecting our customers against this kind of activity and actively enforce acceptable use policies when violations are detected,” Microsoft said in a written statement. “We encourage reporting suspicious activity to Microsoft so we can investigate and take appropriate actions.”

Richard Hummel is threat intelligence lead at NETSCOUT. Hummel said it used to be that “noisy” and frequently disruptive malicious traffic — such as automated application layer attacks, and “brute force” efforts to crack passwords or find vulnerabilities in websites — came mostly from botnets, or large collections of hacked devices.

But he said the vast majority of the infrastructure used to funnel this type of traffic is now proxied through major cloud providers, which can make it difficult for organizations to block at the network level.

“From a defenders point of view, you can’t wholesale block cloud providers, because a single IP can host thousands or tens of thousands of domains,” Hummel said.

In May 2024, KrebsOnSecurity published a deep dive on Stark Industries Solutions, an ISP that materialized at the start of Russia’s invasion of Ukraine and has been used as a global proxy network that conceals the true source of cyberattacks and disinformation campaigns against enemies of Russia. Experts said much of the malicious traffic  traversing Stark’s network (e.g. vulnerability scanning and password brute force attacks) was being bounced through U.S.-based cloud providers.

Stark’s network has been a favorite of the Russian hacktivist group called NoName057(16), which frequently launches huge distributed denial-of-service (DDoS) attacks against a variety of targets seen as opposed to Moscow. Hummel said NoName’s history suggests they are adept at cycling through new cloud provider accounts, making anti-abuse efforts into a game of whac-a-mole.

“It almost doesn’t matter if the cloud provider is on point and takes it down because the bad guys will just spin up a new one,” he said. “Even if they’re only able to use it for an hour, they’ve already done their damage. It’s a really difficult problem.”

Edwards said Amazon declined to specify whether the banned Funnull users were operating using compromised accounts or stolen payment card data, or something else.

“I’m surprised they wanted to lean into ‘We’ve caught this 1,200+ times and have taken these down!’ and yet didn’t connect that each of those IPs was mapped to [the same] Chinese CDN,” he said. “We’re just thankful Amazon confirmed that account mules are being used for this and it isn’t some front-door relationship. We haven’t heard the same thing from Microsoft but it’s very likely that the same thing is happening.”

Funnull wasn’t always a bulletproof hosting network for scam sites. Prior to 2022, the network was known as Anjie CDN, based in the Philippines. One of Anjie’s properties was a website called funnull[.]app. Loading that domain reveals a pop-up message by the original Anjie CDN owner, who said their operations had been seized by an entity known as Fangneng CDN and ACB Group, the parent company of Funnull.

A machine-translated message from the former owner of Anjie CDN, a Chinese content delivery network that is now Funnull.

“After I got into trouble, the company was managed by my family,” the message explains. “Because my family was isolated and helpless, they were persuaded by villains to sell the company. Recently, many companies have contacted my family and threatened them, believing that Fangneng CDN used penetration and mirroring technology through customer domain names to steal member information and financial transactions, and stole customer programs by renting and selling servers. This matter has nothing to do with me and my family. Please contact Fangneng CDN to resolve it.”

In January 2024, the U.S. Department of Commerce issued a proposed rule that would require cloud providers to create a “Customer Identification Program” that includes procedures to collect data sufficient to determine whether each potential customer is a foreign or U.S. person.

According to the law firm Crowell & Moring LLP, the Commerce rule also would require “infrastructure as a service” (IaaS) providers to report knowledge of any transactions with foreign persons that might allow the foreign entity to train a large AI model with potential capabilities that could be used in malicious cyber-enabled activity.

“The proposed rulemaking has garnered global attention, as its cross-border data collection requirements are unprecedented in the cloud computing space,” Crowell wrote. “To the extent the U.S. alone imposes these requirements, there is concern that U.S. IaaS providers could face a competitive disadvantage, as U.S. allies have not yet announced similar foreign customer identification requirements.”

It remains unclear if the new White House administration will push forward with the requirements. The Commerce action was mandated as part of an executive order President Trump issued a day before leaving office in January 2021.

Chinese Innovations Spawn Wave of Toll Phishing Via SMS

Residents across the United States are being inundated with text messages purporting to come from toll road operators like E-ZPass, warning that recipients face fines if a delinquent toll fee remains unpaid. Researchers say the surge in SMS spam coincides with new features added to a popular commercial phishing kit sold in China that makes it simple to set up convincing lures spoofing toll road operators in multiple U.S. states.

Last week, the Massachusetts Department of Transportation (MassDOT) warned residents to be on the lookout for a new SMS phishing or “smishing” scam targeting users of EZDriveMA, MassDOT’s all electronic tolling program. Those who fall for the scam are asked to provide payment card data, and eventually will be asked to supply a one-time password sent via SMS or a mobile authentication app.

Reports of similar SMS phishing attacks against customers of other U.S. state-run toll facilities surfaced around the same time as the MassDOT alert. People in Florida reported receiving SMS phishing that spoofed Sunpass, Florida’s prepaid toll program.

This phishing module for spoofing MassDOT’s EZDrive toll system was offered on Jan. 10, 2025 by a China-based SMS phishing service called “Lighthouse.”

In Texas, residents said they received text messages about unpaid tolls with the North Texas Toll Authority. Similar reports came from readers in California, Colorado, Connecticut, Minnesota, and Washington. This is by no means a comprehensive list.

A new module from the Lighthouse SMS phishing kit released Jan. 14 targets customers of the North Texas Toll Authority (NTTA).

In each case, the emergence of these SMS phishing attacks coincided with the release of new phishing kit capabilities that closely mimic these toll operator websites as they appear on mobile devices. Notably, none of the phishing pages will even load unless the website detects that the visitor is coming from a mobile device.

Ford Merrill works in security research at SecAlliance, a CSIS Security Group company. Merrill said the volume of SMS phishing attacks spoofing toll road operators skyrocketed after the New Year, when at least one Chinese cybercriminal group known for selling sophisticated SMS phishing kits began offering new phishing pages designed to spoof toll operators in various U.S. states.

According to Merrill, multiple China-based cybercriminals are selling distinct SMS-based phishing kits that each have hundreds or thousands of customers. The ultimate goal of these kits, he said, is to phish enough information from victims that their payment cards can be added to mobile wallets and used to buy goods at physical stores, online, or to launder money through shell companies.

A component of the Chinese SMS phishing kit Lighthouse made to target customers of The Toll Roads, which refers to several state routes through Orange County, Calif.

Merrill said the different purveyors of these SMS phishing tools traditionally have impersonated shipping companies, customs authorities, and even governments with tax refund lures and visa or immigration renewal scams targeting people who may be living abroad or new to a country.

“What we’re seeing with these tolls scams is just a continuation of the Chinese smishing groups rotating from package redelivery schemes to toll road scams,” Merrill said. “Every one of us by now is sick and tired of receiving these package smishing attacks, so now it’s a new twist on an existing scam.”

In October 2023, KrebsOnSecurity wrote about a massive uptick in SMS phishing scams targeting U.S. Postal Service customers. That story revealed the surge was tied to innovations introduced by “Chenlun,” a mainland China-based proprietor of a popular phishing kit and service. At the time, Chenlun had just introduced new phishing pages made to impersonate postal services in the United States and at least a dozen other countries.

SMS phishing kits are hardly new, but Merrill said Chinese smishing groups recently have introduced innovations in deliverability, by more seamlessly integrating their spam messages with Apple’s iMessage technology, and with RCS, the equivalent “rich text” messaging capability built into Android devices.

“While traditional smishing kits relied heavily on SMS for delivery, nowadays the actors make heavy use of iMessage and RCS because telecom operators can’t filter them and they likely have a higher success rate with these delivery channels,” he said.

It remains unclear how the phishers have selected their targets, or from where their data may be sourced. A notice from MassDOT cautions that “the targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.”

Indeed, one reader shared on Mastodon yesterday that they’d received one of these SMS phishing attacks spoofing a local toll operator, when they didn’t even own a vehicle.

Targeted or not, these phishing websites are dangerous because they are operated dynamically in real-time by criminals. If you receive one of these messages, just ignore it or delete it, but please do not visit the phishing site. The FBI asks that before you bin the missives, consider filing a complaint with the agency’s Internet Crime Complaint Center (IC3), including the phone number where the text originated, and the website listed within the text.

A Day in the Life of a Prolific Voice Phishing Crew

Besieged by scammers seeking to phish user accounts over the telephone, Apple and Google frequently caution that they will never reach out unbidden to users this way. However, new details about the internal operations of a prolific voice phishing gang show the group routinely abuses legitimate services at Apple and Google to force a variety of outbound communications to their users, including emails, automated phone calls and system-level messages sent to all signed-in devices.

Image: Shutterstock, iHaMoo.

KrebsOnSecurity recently told the saga of a cryptocurrency investor named Tony who was robbed of more than $4.7 million in an elaborate voice phishing attack. In Tony’s ordeal, the crooks appear to have initially contacted him via Google Assistant, an AI-based service that can engage in two-way conversations. The phishers also abused legitimate Google services to send Tony an email from google.com, and to send a Google account recovery prompt to all of his signed-in devices.

Today’s story pivots off of Tony’s heist and new details shared by a scammer to explain how these voice phishing groups are abusing a legitimate Apple telephone support line to generate “account confirmation” message prompts from Apple to their customers.

Before we get to the Apple scam in detail, we need to revisit Tony’s case. The phishing domain used to steal roughly $4.7 million in cryptocurrencies from Tony was verify-trezor[.]io. This domain was featured in a writeup from February 2024 by the security firm Lookout, which found it was one of dozens being used by a prolific and audacious voice phishing group it dubbed “Crypto Chameleon.”

Crypto Chameleon was brazenly trying to voice phish employees at the U.S. Federal Communications Commission (FCC), as well as those working at the cryptocurrency exchanges Coinbase and Binance. Lookout researchers discovered multiple voice phishing groups were using a new phishing kit that closely mimicked the single sign-on pages for Okta and other authentication providers.

As we’ll see in a moment, that phishing kit is operated and rented out by a cybercriminal known as “Perm” a.k.a. “Annie.” Perm is the current administrator of Star Fraud, one of the more consequential cybercrime communities on Telegram and one that has emerged as a foundry of innovation in voice phishing attacks.

A review of the many messages that Perm posted to Star Fraud and other Telegram channels showed they worked closely with another cybercriminal who went by the handles “Aristotle” and just “Stotle.”

It is not clear what caused the rift, but at some point last year Stotle decided to turn on his erstwhile business partner Perm, sharing extremely detailed videos, tutorials and secrets that shed new light on how these phishing panels operate.

Stotle explained that the division of spoils from each robbery is decided in advance by all participants. Some co-conspirators will be paid a set fee for each call, while others are promised a percentage of any overall amount stolen. The person in charge of managing or renting out the phishing panel to others will generally take a percentage of each theft, which in Perm’s case is 10 percent.

When the phishing group settles on a target of interest, the scammers will create and join a new Discord channel. This allows each logged on member to share what is currently on their screen, and these screens are tiled in a series of boxes so that everyone can see all other call participant screens at once.

Each participant in the call has a specific role, including:

-The Caller: The person speaking and trying to social engineer the target.
-The Operator: The individual managing the phishing panel, silently moving the victim from page to page.
-The Drainer: The person who logs into compromised accounts to drain the victim’s funds.
-The Owner: The phishing panel owner, who will frequently listen in on and participate in scam calls.

‘OKAY, SO THIS REALLY IS APPLE’

In one video of a live voice phishing attack shared by Stotle, scammers using Perm’s panel targeted a musician in California. Throughout the video, we can see Perm monitoring the conversation and operating the phishing panel in the upper right corner of the screen.

In the first step of the attack, they peppered the target’s Apple device with notifications from Apple by attempting to reset his password. Then a “Michael Keen” called him, spoofing Apple’s phone number and saying they were with Apple’s account recovery team.

The target told Michael that someone was trying to change his password, which Michael calmly explained they would investigate. Michael said he was going to send a prompt to the man’s device, and proceeded to place a call to an automated line that answered as Apple support saying, “I’d like to send a consent notification to your Apple devices. Do I have permission to do that?”

In this segment of the video, we can see the operator of the panel is calling the real Apple customer support phone number 800-275-2273, but they are doing so by spoofing the target’s phone number (the victim’s number is redacted in the video above). That’s because calling this support number from a phone number tied to an Apple account and selecting “1” for “yes” will then send an alert from Apple that displays the following message on all associated devices:

Calling the Apple support number 800-275-2273 from a phone number tied to an Apple account will cause a prompt similar to this one to appear on all connected Apple devices.

KrebsOnSecurity asked two different security firms to test this using the caller ID spoofing service shown in Perm’s video, and sure enough calling that 800 number for Apple by spoofing my phone number as the source caused the Apple Account Confirmation to pop up on all of my signed-in Apple devices.

In essence, the voice phishers are using an automated Apple phone support line to send notifications from Apple and to trick people into thinking they’re really talking with Apple. The phishing panel video leaked by Stotle shows this technique fooled the target, who felt completely at ease that he was talking to Apple after receiving the support prompt on his iPhone.

“Okay, so this really is Apple,” the man said after receiving the alert from Apple. “Yeah, that’s definitely not me trying to reset my password.”

“Not a problem, we can go ahead and take care of this today,” Michael replied. “I’ll go ahead and prompt your device with the steps to close out this ticket. Before I do that, I do highly suggest that you change your password in the settings app of your device.”

The target said they weren’t sure exactly how to do that. Michael replied “no problem,” and then described how to change the account password, which the man said he did on his own device. At this point, the musician was still in control of his iCloud account.

“Password is changed,” the man said. “I don’t know what that was, but I appreciate the call.”

“Yup,” Michael replied, setting up the killer blow. “I’ll go ahead and prompt you with the next step to close out this ticket. Please give me one moment.”

The target then received a text message that referenced information about his account, stating that he was in a support call with Michael. Included in the message was a link to a website that mimicked Apple’s iCloud login page — 17505-apple[.]com. Once the target navigated to the phishing page, the video showed Perm’s screen in the upper right corner opening the phishing page from their end.

“Oh okay, now I log in with my Apple ID?,” the man asked.

“Yup, then just follow the steps it requires, and if you need any help, just let me know,” Michael replied.

As the victim typed in their Apple password and one-time passcode at the fake Apple site, Perm’s screen could be seen in the background logging into the victim’s iCloud account.

It’s unclear whether the phishers were able to steal any cryptocurrency from the victim in this case, who did not respond to requests for comment. However, shortly after this video was recorded, someone leaked several music recordings stolen from the victim’s iCloud account.

At the conclusion of the call, Michael offered to configure the victim’s Apple profile so that any further changes to the account would need to happen in person at a physical Apple store. This appears to be one of several scripted ploys used by these voice phishers to gain and maintain the target’s confidence.

A tutorial shared by Stotle titled “Social Engineering Script” includes a number of tips for scam callers that can help establish trust or a rapport with their prey. When the callers are impersonating Coinbase employees, for example, they will offer to sign the user up for the company’s free security email newsletter.

“Also, for your security, we are able to subscribe you to Coinbase Bytes, which will basically give you updates to your email about data breaches and updates to your Coinbase account,” the script reads. “So we should have gone ahead and successfully subscribed you, and you should have gotten an email confirmation. Please let me know if that is the case. Alright, perfect.”

In reality, all they are doing is entering the target’s email address into Coinbase’s public email newsletter signup page, but it’s a remarkably effective technique because it demonstrates to the would-be victim that the caller has the ability to send emails from Coinbase.com.

Asked to comment for this story, Apple said there has been no breach, hack, or technical exploit of iCloud or Apple services, and that the company is continuously adding new protections to address new and emerging threats. For example, it said it has implemented rate limiting for multi-factor authentication requests, which have been abused by voice phishing groups to impersonate Apple.

Apple said its representatives will never ask users to provide their password, device passcode, or two-factor authentication code or to enter it into a web page, even if it looks like an official Apple website. If a user receives a message or call that claims to be from Apple, here is what the user should expect.

AUTODOXERS

According to Stotle, the target lists used by their phishing callers originate mostly from a few crypto-related data breaches, including the 2022 and 2024 breaches involving user account data stolen from cryptocurrency hardware wallet vendor Trezor.

Perm’s group and other crypto phishing gangs rely on a mix of homemade code and third-party data broker services to refine their target lists. Known as “autodoxers,” these tools help phishing gangs quickly automate the acquisition and/or verification of personal data on a target prior to each call attempt.

One “autodoxer” service advertised on Telegram that promotes a range of voice phishing tools and services.

Stotle said their autodoxer used a Telegram bot that leverages hacked accounts at consumer data brokers to gather a wealth of information about their targets, including their full Social Security number, date of birth, current and previous addresses, employer, and the names of family members.

The autodoxers are used to verify that each email address on a target list has an active account at Coinbase or another cryptocurrency exchange, ensuring that the attackers don’t waste time calling people who have no cryptocurrency to steal.

Some of these autodoxer tools also will check the value of the target’s home address at property search services online, and then sort the target lists so that the wealthiest are at the top.

CRYPTO THIEVES IN THE SHARK TANK

Stotle’s messages on Discord and Telegram show that a phishing group renting Perm’s panel voice-phished tens of thousands of dollars worth of cryptocurrency from the billionaire Mark Cuban.

“I was an idiot,” Cuban told KrebsOnsecurity when asked about the June 2024 attack, which he first disclosed in a short-lived post on Twitter/X. “We were shooting Shark Tank and I was rushing between pitches.”

Image: Shutterstock, ssi77.

Cuban said he first received a notice from Google that someone had tried to log in to his account. Then he got a call from what appeared to be a Google phone number. Cuban said he ignored several of these emails and calls until he decided they probably wouldn’t stop unless he answered.

“So I answered, and wasn’t paying enough attention,” he said. “They asked for the circled number that comes up on the screen. Like a moron, I gave it to them, and they were in.”

Unfortunately for Cuban, somewhere in his inbox were the secret “seed phrases” protecting two of his cryptocurrency accounts, and armed with those credentials the crooks were able to drain his funds. All told, the thieves managed to steal roughly $43,000 worth of cryptocurrencies from Cuban’s wallets — a relatively small heist for this crew.

“They must have done some keyword searches,” once inside his Gmail account, Cuban said. “I had sent myself an email I had forgotten about that had my seed words for 2 accounts that weren’t very active any longer. I had moved almost everything but some smaller balances to Coinbase.”

LIFE IS A GAME: MONEY IS HOW WE KEEP SCORE

Cybercriminals involved in voice phishing communities on Telegram are universally obsessed with their crypto holdings, mainly because in this community one’s demonstrable wealth is primarily what confers social status. It is not uncommon to see members sizing one another up using a verbal shorthand of “figs,” as in figures of crypto wealth.

For example, a low-level caller with no experience will sometimes be mockingly referred to as a 3fig or 3f, as in a person with less than $1,000 to their name. Salaries for callers are often also referenced this way, e.g. “Weekly salary: 5f.”

This meme shared by Stotle uses humor to depict an all-too-common pathway for voice phishing callers, who are often minors recruited from gaming networks like Minecraft and Roblox. The image that Lookout used in its blog post for Crypto Chameleon can be seen in the lower right hooded figure.

Voice phishing groups frequently require new members to provide “proof of funds” — screenshots of their crypto holdings, ostensibly to demonstrate they are not penniless — before they’re allowed to join.

This proof of funds (POF) demand is typical among thieves selling high-dollar items, because it tends to cut down on the time-wasting inquiries from criminals who can’t afford what’s for sale anyway. But it has become so common in cybercrime communities that there are now several services designed to create fake POF images and videos, allowing customers to brag about large crypto holdings without actually possessing said wealth.

Several of the phishing panel videos shared by Stotle feature audio that suggests co-conspirators were practicing responses to certain call scenarios, while other members of the phishing group critiqued them or tried disrupt their social engineering by being verbally abusive.

These groups will organize and operate for a few weeks, but tend to disintegrate when one member of the conspiracy decides to steal some or all of the loot, referred to in these communities as “snaking” others out of their agreed-upon sums. Almost invariably, the phishing groups will splinter apart over the drama caused by one of these snaking events, and individual members eventually will then re-form a new phishing group.

Allison Nixon is the chief research officer for Unit 221B, a cybersecurity firm in New York that has worked on a number of investigations involving these voice phishing groups. Nixon said the constant snaking within the voice phishing circles points to a psychological self-selection phenomenon that is in desperate need of academic study.

“In short, a person whose moral compass lets them rob old people will also be a bad business partner,” Nixon said. “This is another fundamental flaw in this ecosystem and why most groups end in betrayal. This structural problem is great for journalists and the police too. Lots of snitching.”

POINTS FOR BRAZENNESS

Asked about the size of Perm’s phishing enterprise, Stotle said there were dozens of distinct phishing groups paying to use Perm’s panel. He said each group was assigned their own subdomain on Perm’s main “command and control server,” which naturally uses the domain name commandandcontrolserver[.]com.

A review of that domain’s history via DomainTools.com shows there are at least 57 separate subdomains scattered across commandandcontrolserver[.]com and two other related control domains — thebackendserver[.]com and lookoutsucks[.]com. That latter domain was created and deployed shortly after Lookout published its blog post on Crypto Chameleon.

The dozens of phishing domains that phone home to these control servers are all kept offline when they are not actively being used in phishing attacks. A social engineering training guide shared by Stotle explains this practice minimizes the chances that a phishing domain will get “redpaged,” a reference to the default red warning pages served by Google Chrome or Firefox whenever someone tries to visit a site that’s been flagged for phishing or distributing malware.

What’s more, while the phishing sites are live their operators typically place a CAPTCHA challenge in front of the main page to prevent security services from scanning and flagging the sites as malicious.

It may seem odd that so many cybercriminal groups operate so openly on instant collaboration networks like Telegram and Discord. After all, this blog is replete with stories about cybercriminals getting caught thanks to personal details they inadvertently leaked or disclosed themselves.

Nixon said the relative openness of these cybercrime communities makes them inherently risky, but it also allows for the rapid formation and recruitment of new potential co-conspirators. Moreover, today’s English-speaking cybercriminals tend to be more afraid of getting home invaded or mugged by fellow cyber thieves than they are of being arrested by authorities.

“The biggest structural threat to the online criminal ecosystem is not the police or researchers, it is fellow criminals,” Nixon said. “To protect them from themselves, every criminal forum and marketplace has a reputation system, even though they know it’s a major liability when the police come. That is why I am not worried as we see criminals migrate to various ‘encrypted’ platforms that promise to ignore the police. To protect themselves better against the law, they have to ditch their protections against fellow criminals and that’s not going to happen.”

How to Lose a Fortune with Just One Bad Click

Image: Shutterstock, iHaMoo.

Adam Griffin is still in disbelief over how quickly he was robbed of nearly $500,000 in cryptocurrencies. A scammer called using a real Google phone number to warn his Gmail account was being hacked, sent email security alerts directly from google.com, and ultimately seized control over the account by convincing him to click “yes” to a Google prompt on his mobile device.

Griffin is a battalion chief firefighter in the Seattle area, and on May 6 he received a call from someone claiming they were from Google support saying his account was being accessed from Germany. A Google search on the phone number calling him — (650) 203-0000 — revealed it was an official number for Google Assistant, an AI-based service that can engage in two-way conversations.

At the same time, he received an email that came from a google.com email address, warning his Google account was compromised. The message included a “Google Support Case ID number” and information about the Google representative supposedly talking to him on the phone, stating the rep’s name as “Ashton” — the same name given by the caller.

Griffin didn’t learn this until much later, but the email he received had a real google.com address because it was sent via Google Forms, a service available to all Google Docs users that makes it easy to send surveys, quizzes and other communications.

A phony security alert Griffin received prior to his bitcoin heist, via Google Forms.

According to tripwire.com’s Graham Cluely, phishers will use Google Forms to create a security alert message, and then change the form’s settings to automatically send a copy of the completed form to any email address entered into the form. The attacker then sends an invitation to complete the form to themselves, not to their intended victim.

“So, the attacker receives the invitation to fill out the form – and when they complete it, they enter their intended victim’s email address into the form, not their own,” Cluely wrote in a December 2023 post. “The attackers are taking advantage of the fact that the emails are being sent out directly by Google Forms (from the google.com domain). It’s an established legitimate domain that helps to make the email look more legitimate and is less likely to be intercepted en route by email-filtering solutions.”

The fake Google representative was polite, patient, professional and reassuring. Ashton told Griffin he was going to receive a notification that would allow him to regain control of the account from the hackers. Sure enough, a Google prompt instantly appeared on his phone asking, “Is it you trying to recover your account?”

Adam Griffin clicked “yes,” to an account recovery notification similar to this one on May 6.

Griffin said that after receiving the pop-up prompt from Google on his phone, he felt more at ease that he really was talking to someone at Google. In reality, the thieves caused the alert to appear on his phone merely by stepping through Google’s account recovery process for Griffin’s Gmail address.

“As soon as I clicked yes, I gave them access to my Gmail, which was synched to Google Photos,” Griffin said.

Unfortunately for Griffin, years ago he used Google Photos to store an image of the secret seed phrase that was protecting his cryptocurrency wallet. Armed with that phrase, the phishers could drain all of his funds.

“From there they were able to transfer approximately $450,000 out of my Exodus wallet,” Griffin recalled.

Griffin said just minutes after giving away access to his Gmail account he received a call from someone claiming to be with Coinbase, who likewise told him someone in Germany was trying to take over his account.

Griffin said a follow-up investigation revealed the attackers had used his Gmail account to gain access to his Coinbase account from a VPN connection in California, providing the multi-factor code from his Google Authenticator app. Unbeknownst to him at the time, Google Authenticator by default also makes the same codes available in one’s Google account online.

But when the thieves tried to move $100,000 worth of cryptocurrency out of his account, Coinbase sent an email stating that the account had been locked, and that he would have to submit additional verification documents before he could do anything with it.

GRAND THEFT AUTOMATED

Just days after Griffin was robbed, a scammer impersonating Google managed to phish 45 bitcoins — approximately $4,725,000 at today’s value — from Tony, a 42-year-old professional from northern California. Tony agreed to speak about his harrowing experience on condition that his last name not be used.

Tony got into bitcoin back in 2013 and has been investing in it ever since. On the evening of May 15, 2024, Tony was putting his three- and one-year-old boys to bed when he received a message from Google about an account security issue, followed by a phone call from a “Daniel Alexander” at Google who said his account was compromised by hackers.

Tony said he had just signed up for Google’s Gemini AI (an artificial intelligence platform formerly known as “Bard”), and mistakenly believed the call was part of that service. Daniel told Tony his account was being accessed by someone in Frankfurt, Germany, and that he could evict the hacker and recover access to the account by clicking “yes” to the prompt that Google was going to send to his phone.

The Google prompt arrived seconds later. And to his everlasting regret, Tony clicked the “Yes, it’s me” button.

Then came another call, this one allegedly from security personnel at Trezor, a company that makes encrypted hardware devices made to store cryptocurrency seed phrases securely offline. The caller said someone had submitted a request to Trezor to close his account, and they forwarded Tony a message sent from his Gmail account that included his name, Social Security number, date of birth, address, phone number and email address.

Tony said he began to believe then that his Trezor account truly was compromised. The caller convinced him to “recover” his account by entering his cryptocurrency seed phrase at a phishing website (verify-trezor[.]io) that mimicked the official Trezor website.

“At this point I go into fight or flight mode,” Tony recalled. “I’ve got my kids crying, my wife is like what the heck is going on? My brain went haywire. I put my seed phrase into a phishing site, and that was it.”

Almost immediately, all of the funds he was planning to save for retirement and for his children’s college fund were drained from his account.

“I made mistakes due to being so busy and not thinking correctly,” Tony told KrebsOnSecurity. “I had gotten so far away from the security protocols in bitcoin as life had changed so much since having kids.”

Tony shared this text message exchange of him pleading with his tormentors after being robbed of 45 bitcoins.

Tony said the theft left him traumatized and angry for months.

“All I was thinking about was protecting my boys and it ended up costing me everything,” he said. “Needless to say I’m devastated and have had to do serious therapy to get through it.”

MISERY LOVES COMPANY

Tony told KrebsOnSecurity that in the weeks following the theft of his 45 bitcoins, he became so consumed with rage and shame that he was seriously contemplating suicide. Then one day, while scouring the Internet for signs that others may have been phished by Daniel, he encountered Griffin posting on Reddit about the phone number involved in his recent bitcoin theft.

Griffin said the two of them were initially suspicious of each other — exchanging cautious messages for about a week — but he decided Tony was telling the truth after contacting the FBI agent that Tony said was working his case. Comparing notes, they discovered the fake Google security alerts they received just prior to their individual bitcoin thefts referenced the same phony “Google Support Case ID” number.

Adam Griffin and Tony said they received the same Google Support Case ID number in advance of their thefts. Both were sent via Google Forms, which sends directly from the google.com domain name.

More importantly, Tony recognized the voice of “Daniel from Google” when it was featured in an interview by Junseth, a podcaster who covers cryptocurrency scams. The same voice that had coaxed Tony out of his considerable cryptocurrency holdings just days earlier also had tried to phish Junseth, who played along for several minutes before revealing he knew it was a scam.

Daniel told Junseth he was a teenager and worked with other scam callers who had all met years ago on the game Minecraft, and that he recently enjoyed a run of back-to-back Gmail account compromises that led to crypto theft paydays.

“No one gets arrested,” Daniel enthused to Junseth in the May 7 podcast, which quickly went viral on social media. “It’s almost like there’s no consequences. I have small legal side hustles, like businesses and shit that I can funnel everything through. If you were to see me in real life, I look like a regular child going to school with my backpack and shit, you’d never expect this kid is stealing all this shit.”

Daniel explained that they often use an automated bot that initiates calls to targets warning that their account is experiencing suspicious activity, and that they should press “1” to speak with a representative. This process, he explained, essentially self-selects people who are more likely to be susceptible to their social engineering schemes. [It is possible — but not certain — that this bot Daniel referenced explains the incoming call to Griffin from Google Assistant that precipitated his bitcoin heist].

Daniel told Junseth he and his co-conspirators had just scored a $1.2 million theft that was still pending on the bitcoin investment platform SwanBitcoin. In response, Junseth tagged SwanBitcoin in a post about his podcast on Twitter/X, and the CEO of Swan quickly replied that they caught the $1.2 million transaction that morning.

Apparently, Daniel didn’t appreciate having his voice broadcast to the world (or his $1.2 million bitcoin heist disrupted) because according to Junseth someone submitted a baseless copyright infringement claim about it to Soundcloud, which was hosting the recording.

The complaint alleged the recording included a copyrighted song, but that wasn’t true: Junseth later posted a raw version of the recording to Telegram, and it clearly had no music in the background. Nevertheless, Soundcloud removed the audio file.

“All these companies are very afraid of copyright,” Junseth explained in a May 2024 interview with the podcast whatbitcoindid.com, which features some of the highlights from his recorded call with Daniel.

“It’s interesting because copyright infringement really is an act that you’re claiming against the publisher, but for some reason these companies have taken a very hard line against it, so if you even claim there’s copyrighted material in it they just take it down and then they leave it to you to prove that you’re innocent,” Junseth said. “In Soundcloud’s instance, part of declaring your innocence is you have to give them your home address and everything else, and it says right on there, ‘this will be provided to the person making the copyright claim.'”

AFTERMATH

When Junseth asked how potential victims could protect themselves, Daniel explained that if the target doesn’t have their Google Authenticator synced to their Google cloud account, the scammers can’t easily pivot into the victim’s accounts at cryptocurrency exchanges, as they did with Griffin.

By default, Google Authenticator syncs all one-time codes with a Gmail user’s account, meaning if someone gains access to your Google account, they can then access all of the one-time codes handed out by your Google Authenticator app.

To change this setting, open Authenticator on your mobile device, select your profile picture, and then choose “Use without an Account” from the menu. If you disable this, it’s a good idea to keep a printed copy of one-time backup codes, and to store those in a secure place.

You may also wish to download Google Authenticator to another mobile device that you control. Otherwise, if you turn off cloud synching and lose that sole mobile device with your Google Authenticator app, it could be difficult or impossible to recover access to your account if you somehow get locked out.

Griffin told KrebsOnSecurity he had no idea it was so easy for thieves to take over his account, and to abuse so many different Google services in the process.

“I know I definitely made mistakes, but I also know Google could do a lot better job protecting people,” he said.

In response to questions from KrebsOnSecurity, Google said it can confirm that this was a narrow phishing campaign, reaching a “very small group of people.”

“We’re aware of this narrow and targeted attack, and have hardened our defenses to block recovery attempts from this actor,” the company said in a written statement, which emphasized that the real Google will never call you.

“While these types of social engineering campaigns are constantly evolving, we are continuously working to harden our systems with new tools and technical innovations, as well as sharing updated guidance with our users to stay ahead of attackers,” the statement reads.

Both Griffin and Tony say they continue to receive “account security” calls from people pretending to work for Google or one of the cryptocurrency platforms.

“It’s like you get put on some kind of list, and then those lists get recycled over and over,” Tony said.

Griffin said that for several months after his ordeal, he accepted almost every cryptocurrency scam call that came his way, playing along in the vain hope of somehow tricking the caller into revealing details about who they are in real life. But he stopped after his taunting caused one of the scammers to start threatening him personally.

“I probably shouldn’t have, but I recorded two 30-minute conversations with these guys,” Griffin said, acknowledging that maybe it wasn’t such a great idea to antagonize cybercriminals who clearly already knew everything about him. “One guy I talked to about his personal life, and then his friend called me up and said he was going to dox me and do all this other bad stuff. My FBI contact later told me not to talk to these guys anymore.”

Sound advice. So is hanging up whenever anyone calls you about a security problem with one of your accounts. Even security-conscious people tend to underestimate the complex and shifting threat from phone-based phishing scams, but they do so at their peril.

When in doubt: Hang up, look up, and call back. If your response to these types of calls involves anything other than hanging up, researching the correct phone number, and contacting the entity that claims to be calling, you may be setting yourself up for a costly and humbling learning experience.

Understand that your email credentials are more than likely the key to unlocking your entire digital identity. Be sure to use a long, unique passphrase for your email address, and never pick a passphrase that you have ever used anywhere else (not even a variation on an old password).

Finally, it’s also a good idea to take advantage of the strongest multi-factor authentication methods offered. For Gmail/Google accounts, that includes the use of passkeys or physical security keys, which are heavily phishing resistant. For Google users holding measurable sums of cryptocurrency, the most secure option is Google’s free Advanced Protection program, which includes more extensive account security features but also comes with some serious convenience trade-offs.

How Cryptocurrency Turns to Cash in Russian Banks

A financial firm registered in Canada has emerged as the payment processor for dozens of Russian cryptocurrency exchanges and websites hawking cybercrime services aimed at Russian-speaking customers, new research finds. Meanwhile, an investigation into the Vancouver street address used by this company shows it is home to dozens of foreign currency dealers, money transfer businesses, and cryptocurrency exchanges — none of which are physically located there.

Richard Sanders is a blockchain analyst and investigator who advises the law enforcement and intelligence community. Sanders spent most of 2023 in Ukraine, traveling with Ukrainian soldiers while mapping the shifting landscape of Russian crypto exchanges that are laundering money for narcotics networks operating in the region.

More recently, Sanders has focused on identifying how dozens of popular cybercrime services are getting paid by their customers, and how they are converting cryptocurrency revenues into cash. For the past several months, he’s been signing up for various cybercrime services, and then tracking where their customer funds go from there.

The 122 services targeted in Sanders’ research include some of the more prominent businesses advertising on the cybercrime forums today, such as:

-abuse-friendly or “bulletproof” hosting providers like anonvm[.]wtf, and PQHosting;
-sites selling aged email, financial, or social media accounts, such as verif[.]work and kopeechka[.]store;
-anonymity or “proxy” providers like crazyrdp[.]com and rdp[.]monster;
-anonymous SMS services, including anonsim[.]net and smsboss[.]pro.

The site Verif dot work, which processes payments through Cryptomus, sells financial accounts, including debit and credit cards.

Sanders said he first encountered some of these services while investigating Kremlin-funded disinformation efforts in Ukraine, as they are all useful in assembling large-scale, anonymous social media campaigns.

According to Sanders, all 122 of the services he tested are processing transactions through a company called Cryptomus, which says it is a cryptocurrency payments platform based in Vancouver, British Columbia. Cryptomus’ website says its parent firm — Xeltox Enterprises Ltd. (formerly certa-pay[.]com) — is registered as a money service business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

Sanders said the payment data he gathered also shows that at least 56 cryptocurrency exchanges are currently using Cryptomus to process transactions, including financial entities with names like casher[.]su, grumbot[.]com, flymoney[.]biz, obama[.]ru and swop[.]is.

These platforms are built for Russian speakers, and they each advertise the ability to anonymously swap one form of cryptocurrency for another. They also allow the exchange of cryptocurrency for cash in accounts at some of Russia’s largest banks — nearly all of which are currently sanctioned by the United States and other western nations.

A machine-translated version of Flymoney, one of dozens of cryptocurrency exchanges apparently nested at Cryptomus.

An analysis of their technology infrastructure shows that all of these exchanges use Russian email providers, and most are directly hosted in Russia or by Russia-backed ISPs with infrastructure in Europe (e.g. Selectel, Netwarm UK, Beget, Timeweb and DDoS-Guard). The analysis also showed nearly all 56 exchanges used services from Cloudflare, a global content delivery network based in San Francisco.

“Purportedly, the purpose of these platforms is for companies to accept cryptocurrency payments in exchange for goods or services,” Sanders told KrebsOnSecurity. “Unfortunately, it is next to impossible to find any goods for sale with websites using Cryptomus, and the services appear to fall into one or two different categories: Facilitating transactions with sanctioned Russian banks, and platforms providing the infrastructure and means for cyber attacks.”

Cryptomus did not respond to multiple requests for comment.

PHANTOM ADDRESSES?

The Cryptomus website and its FINTRAC listing say the company’s registered address is Suite 170, 422 Richards St. in Vancouver, BC. This address was the subject of an investigation published in July by CTV National News and the Investigative Journalism Foundation (IJF), which documented dozens of cases across Canada where multiple MSBs are incorporated at the same address, often without the knowledge or consent of the location’s actual occupant.

This building at 422 Richards St. in downtown Vancouver is the registered address for 90 money services businesses, including 10 that have had their registrations revoked. Image: theijf.org/msb-cluster-investigation.

Their inquiry found 422 Richards St. was listed as the registered address for at least 76 foreign currency dealers, eight MSBs, and six cryptocurrency exchanges. At that address is a three-story building that used to be a bank and now houses a massage therapy clinic and a co-working space. But they found none of the MSBs or currency dealers were paying for services at that co-working space.

The reporters found another collection of 97 MSBs clustered at an address for a commercial office suite in Ontario, even though there was no evidence these companies had ever arranged for any business services at that address.

Peter German, a former deputy commissioner for the Royal Canadian Mounted Police who authored two reports on money laundering in British Columbia, told the publications it goes against the spirit of Canada’s registration requirements for such businesses, which are considered high-risk for money laundering and terrorist financing.

“If you’re able to have 70 in one building, that’s just an abuse of the whole system,” German said.

Ten MSBs registered to 422 Richard St. had their registrations revoked. One company at 422 Richards St. whose registration was revoked this year had a director with a listed address in Russia, the publications reported. “Others appear to be directed by people who are also directors of companies in Cyprus and other high-risk jurisdictions for money laundering,” they wrote.

A review of FINTRAC’s registry (.CSV) shows many of the MSBs at 422 Richards St. are international money transfer or remittance services to countries like Malaysia, India and Nigeria. Some act as currency exchanges, while others appear to sell merchant accounts and online payment services. Still, KrebsOnSecurity could find no obvious connections between the 56 Russian cryptocurrency exchanges identified by Sanders and the dozens of payment companies that FINTRAC says share an address with the Cryptomus parent firm Xeltox Enterprises.

SANCTIONS EVASION

In August 2023, Binance and some of the largest cryptocurrency exchanges responded to sanctions against Russia by cutting off many Russian banks and restricting Russian customers to transactions in Rubles only. Sanders said prior to that change, most of the exchanges currently served by Cryptomus were handling customer funds with their own self-custodial cryptocurrency wallets.

By September 2023, Sanders said he found the exchanges he was tracking had all nested themselves like Matryoshka dolls at Cryptomus, which adds a layer of obfuscation to all transactions by generating a new cryptocurrency wallet for each order.

“They all simply moved to Cryptomus,” he said. “Cryptomus generates new wallets for each order, rendering ongoing attribution to require transactions with high fees each time.”

“Exchanges like Binance and OKX removing Sberbank and other sanctioned banks and offboarding Russian users did not remove the ability of Russians to transact in and out of cryptocurrency easily,” he continued. “In fact, it’s become easier, because the instant-swap exchanges do not even have Know Your Customer rules. The U.S. sanctions resulted in the majority of Russian instant exchanges switching from their self-custodial wallets to platforms, especially Cryptomus.”

Russian President Vladimir Putin in August signed a new law legalizing cryptocurrency mining and allowing the use of cryptocurrency for international payments. The Russian government’s embrace of cryptocurrency was a remarkable pivot: Bloomberg notes that as recently as January 2022, just weeks before Russia’s full-scale invasion of Ukraine, the central bank proposed a blanket ban on the use and creation of cryptocurrencies.

In a report on Russia’s cryptocurrency ambitions published in September, blockchain analysis firm Chainalysis said Russia’s move to integrate crypto into its financial system may improve its ability to bypass the U.S.-led financial system and to engage in non-dollar denominated trade.

“Although it can be hard to quantify the true impact of certain sanctions actions, the fact that Russian officials have singled out the effect of sanctions on Moscow’s ability to process cross-border trade suggests that the impact felt is great enough to incite urgency to legitimize and invest in alternative payment channels it once decried,” Chainalysis assessed.

Asked about its view of activity on Cryptomus, Chainanlysis said Cryptomus has been used by criminals of all stripes for laundering money and/or the purchase of goods and services.

“We see threat actors engaged in ransomware, narcotics, darknet markets, fraud, cybercrime, sanctioned entities and jurisdictions, and hacktivism making deposits to Cryptomus for purchases but also laundering the services using Cryptomos payment API,” the company said in a statement.

SHELL GAMES

It is unclear if Cryptomus and/or Xeltox Enterprises have any presence in Canada at all. A search in the United Kingdom’s Companies House registry for Xeltox’s former name — Certa Payments Ltd. — shows an entity by that name incorporated at a mail drop in London in December 2023.

The sole shareholder and director of that company is listed as a 25-year-old Ukrainian woman in the Czech Republic named Vira Krychka. Ms. Krychka was recently appointed the director of several other new U.K. firms, including an entity created in February 2024 called Globopay UAB Ltd, and another called WS Management and Advisory Corporation Ltd. Ms. Krychka did not respond to a request for comment.

WS Management and Advisory Corporation bills itself as the regulatory body that exclusively oversees licenses of cryptocurrencies in the jurisdiction of Western Sahara, a disputed territory in northwest Africa. Its website says the company assists applicants with bank setup and formation, online gaming licenses, and the creation and licensing of foreign exchange brokers. One of Certa Payments’ former websites — certa[.]website — also shared a server with 12 other domains, including rasd-state[.]ws, a website for the Central Reserve Authority of the Western Sahara.

The website crasadr dot com, the official website of the Central Reserve Authority of Western Sahara.

This business registry from the Czech Republic indicates Ms. Krychka works as a director at an advertising and marketing firm called Icon Tech SRO, which was previously named Blaven Technologies (Blaven’s website says it is an online payment service provider).

In August 2024, Icon Tech changed its name again to Mezhundarondnaya IBU SRO, which describes itself as an “experienced company in IT consulting” that is based in Armenia. The same registry says Ms. Krychka is somehow also a director at a Turkish investment venture. So much business acumen at such a young age!

For now, Canada remains an attractive location for cryptocurrency businesses to set up shop, at least on paper. The IJF and CTV News found that as of February 2024, there were just over 3,000 actively registered MSBs in Canada, 1,247 of which were located at the same building as at least one other MSB.

“That analysis does not include the roughly 2,700 MSBs whose registrations have lapsed, been revoked or otherwise stopped,” they observed. “If they are included, then a staggering 2,061 out of 5,705 total MSBs share a building with at least one other MSB.”

FBI: Spike in Hacked Police Emails, Fake Subpoenas

The Federal Bureau of Investigation (FBI) is urging police departments and governments worldwide to beef up security around their email systems, citing a recent increase in cybercriminal services that use hacked police email accounts to send unauthorized subpoenas and customer data requests to U.S.-based technology companies.

In an alert (PDF) published this week, the FBI said it has seen an uptick in postings on criminal forums regarding the process of emergency data requests (EDRs) and the sale of email credentials stolen from police departments and government agencies.

“Cybercriminals are likely gaining access to compromised US and foreign government email addresses and using them to conduct fraudulent emergency data requests to US based companies, exposing the personal information of customers to further use for criminal purposes,” the FBI warned.

In the United States, when federal, state or local law enforcement agencies wish to obtain information about an account at a technology provider — such as the account’s email address, or what Internet addresses a specific cell phone account has used in the past — they must submit an official court-ordered warrant or subpoena.

Virtually all major technology companies serving large numbers of users online have departments that routinely review and process such requests, which are typically granted (eventually, and at least in part) as long as the proper documents are provided and the request appears to come from an email address connected to an actual police department domain name.

In some cases, a cybercriminal will offer to forge a court-approved subpoena and send that through a hacked police or government email account. But increasingly, thieves are relying on fake EDRs, which allow investigators to attest that people will be bodily harmed or killed unless a request for account data is granted expeditiously.

The trouble is, these EDRs largely bypass any official review and do not require the requester to supply any court-approved documents. Also, it is difficult for a company that receives one of these EDRs to immediately determine whether it is legitimate.

In this scenario, the receiving company finds itself caught between two unsavory outcomes: Failing to immediately comply with an EDR — and potentially having someone’s blood on their hands — or possibly leaking a customer record to the wrong person.

Perhaps unsurprisingly, compliance with such requests tends to be extremely high. For example, in its most recent transparency report (PDF) Verizon said it received more than 127,000 law enforcement demands for customer data in the second half of 2023 — including more than 36,000 EDRs — and that the company provided records in response to approximately 90 percent of requests.

One English-speaking cybercriminal who goes by the nicknames “Pwnstar” and “Pwnipotent” has been selling fake EDR services on both Russian-language and English cybercrime forums. Their prices range from $1,000 to $3,000 per successful request, and they claim to control “gov emails from over 25 countries,” including Argentina, Bangladesh, Brazil, Bolivia, Dominican Republic, Hungary, India, Kenya, Jordan, Lebanon, Laos, Malaysia, Mexico, Morocco, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Tunisia, Turkey, United Arab Emirates (UAE), and Vietnam.

“I cannot 100% guarantee every order will go through,” Pwnstar explained. “This is social engineering at the highest level and there will be failed attempts at times. Don’t be discouraged. You can use escrow and I give full refund back if EDR doesn’t go through and you don’t receive your information.”

An ad from Pwnstar for fake EDR services.

A review of EDR vendors across many cybercrime forums shows that some fake EDR vendors sell the ability to send phony police requests to specific social media platforms, including forged court-approved documents. Others simply sell access to hacked government or police email accounts, and leave it up to the buyer to forge any needed documents.

“When you get account, it’s yours, your account, your liability,” reads an ad in October on BreachForums. “Unlimited Emergency Data Requests. Once Paid, the Logins are completely Yours. Reset as you please. You would need to Forge Documents to Successfully Emergency Data Request.”

Still other fake EDR service vendors claim to sell hacked or fraudulently created accounts on Kodex, a startup that aims to help tech companies do a better job screening out phony law enforcement data requests. Kodex is trying to tackle the problem of fake EDRs by working directly with the data providers to pool information about police or government officials submitting these requests, with an eye toward making it easier for everyone to spot an unauthorized EDR.

If police or government officials wish to request records regarding Coinbase customers, for example, they must first register an account on Kodexglobal.com. Kodex’s systems then assign that requestor a score or credit rating, wherein officials who have a long history of sending valid legal requests will have a higher rating than someone sending an EDR for the first time.

It is not uncommon to see fake EDR vendors claim the ability to send data requests through Kodex, with some even sharing redacted screenshots of police accounts at Kodex.

Matt Donahue is the former FBI agent who founded Kodex in 2021. Donahue said just because someone can use a legitimate police department or government email to create a Kodex account doesn’t mean that user will be able to send anything. Donahue said even if one customer gets a fake request, Kodex is able to prevent the same thing from happening to another.

Kodex told KrebsOnSecurity that over the past 12 months it has processed a total of 1,597 EDRs, and that 485 of those requests (~30 percent) failed a second-level verification. Kodex reports it has suspended nearly 4,000 law enforcement users in the past year, including:

-1,521 from the Asia-Pacific region;
-1,290 requests from Europe, the Middle East and Asia;
-460 from police departments and agencies in the United States;
-385 from entities in Latin America, and;
-285 from Brazil.

Donahue said 60 technology companies are now routing all law enforcement data requests through Kodex, including an increasing number of financial institutions and cryptocurrency platforms. He said one concern shared by recent prospective customers is that crooks are seeking to use phony law enforcement requests to freeze and in some cases seize funds in specific accounts.

“What’s being conflated [with EDRs] is anything that doesn’t involve a formal judge’s signature or legal process,” Donahue said. “That can include control over data, like an account freeze or preservation request.”

In a hypothetical example, a scammer uses a hacked government email account to request that a service provider place a hold on a specific bank or crypto account that is allegedly subject to a garnishment order, or party to crime that is globally sanctioned, such as terrorist financing or child exploitation.

A few days or weeks later, the same impersonator returns with a request to seize funds in the account, or to divert the funds to a custodial wallet supposedly controlled by government investigators.

“In terms of overall social engineering attacks, the more you have a relationship with someone the more they’re going to trust you,” Donahue said. “If you send them a freeze order, that’s a way to establish trust, because [the first time] they’re not asking for information. They’re just saying, ‘Hey can you do me a favor?’ And that makes the [recipient] feel valued.”

Echoing the FBI’s warning, Donahue said far too many police departments in the United States and other countries have poor account security hygiene, and often do not enforce basic account security precautions — such as requiring phishing-resistant multifactor authentication.

How are cybercriminals typically gaining access to police and government email accounts? Donahue said it’s still mostly email-based phishing, and credentials that are stolen by opportunistic malware infections and sold on the dark web. But as bad as things are internationally, he said, many law enforcement entities in the United States still have much room for improvement in account security.

“Unfortunately, a lot of this is phishing or malware campaigns,” Donahue said. “A lot of global police agencies don’t have stringent cybersecurity hygiene, but even U.S. dot-gov emails get hacked. Over the last nine months, I’ve reached out to CISA (the Cybersecurity and Infrastructure Security Agency) over a dozen times about .gov email addresses that were compromised and that CISA was unaware of.”

Booking.com Phishers May Leave You With Reservations

A number of cybercriminal innovations are making it easier for scammers to cash in on your upcoming travel plans. This story examines a recent spear-phishing campaign that ensued when a California hotel had its booking.com credentials stolen. We’ll also explore an array of cybercrime services aimed at phishers who target hotels that rely on the world’s most visited travel website.

According to the market share website statista.com, booking.com is by far the Internet’s busiest travel service, with nearly 550 million visits in September. KrebsOnSecurity last week heard from a reader whose close friend received a targeted phishing message within the Booking mobile app just minutes after making a reservation at a California hotel.

The missive bore the name of the hotel and referenced details from their reservation, claiming that booking.com’s anti-fraud system required additional information about the customer before the reservation could be finalized.

The phishing message our reader’s friend received after making a reservation at booking.com in late October.

In an email to KrebsOnSecurity, booking.com confirmed one of its partners had suffered a security incident that allowed unauthorized access to customer booking information.

“Our security teams are currently investigating the incident you mentioned and can confirm that it was indeed a phishing attack targeting one of our accommodation partners, which unfortunately is not a new situation and quite common across industries,” booking.com replied. “Importantly, we want to clarify that there has been no compromise of Booking.com’s internal systems.”

The phony booking.com website generated by visiting the link in the text message.

Booking.com said it now requires 2FA, which forces partners to provide a one-time passcode from a mobile authentication app (Pulse) in addition to a username and password.

“2FA is required and enforced, including for partners to access payment details from customers securely,” a booking.com spokesperson wrote. “That’s why the cybercriminals follow-up with messages to try and get customers to make payments outside of our platform.”

“That said, the phishing attacks stem from partners’ machines being compromised with malware, which has enabled them to also gain access to the partners’ accounts and to send the messages that your reader has flagged,” they continued.

It’s unclear, however, if the company’s 2FA requirement is enforced for all or just newer partners. Booking.com did not respond to questions about that, and its current account security advice urges customers to enable 2FA.

A scan of social media networks showed this is not an uncommon scam.

In November 2023, the security firm SecureWorks detailed how scammers targeted booking.com hospitality partners with data-stealing malware. SecureWorks said these attacks had been going on since at least March 2023.

“The hotel did not enable multi-factor authentication (MFA) on its Booking.com access, so logging into the account with the stolen credentials was easy,” SecureWorks said of the booking.com partner it investigated.

In June 2024, booking.com told the BBC that phishing attacks targeting travelers had increased 900 percent, and that thieves taking advantage of new artificial intelligence (AI) tools were the primary driver of this trend.

Booking.com told the BCC the company had started using AI to fight AI-based phishing attacks. Booking.com’s statement said their investments in that arena “blocked 85 million fraudulent reservations over more than 1.5 million phishing attempts in 2023.”

The domain name in the phony booking.com website sent to our reader’s friend — guestssecureverification[.]com — was registered to the email address ilotirabec207@gmail.com. According to DomainTools.com, this email address was used to register more than 700 other phishing domains in the past month alone.

Many of the 700+ domains appear to target hospitality companies, including platforms like booking.com and Airbnb. Others seem crafted to phish users of Shopify, Steam, and a variety of financial platforms. A full, defanged list of domains is available here.

A cursory review of recent posts across dozens of cybercrime forums monitored by the security firm Intel 471 shows there is a great demand for compromised booking.com accounts belonging to hotels and other partners.

One post last month on the Russian-language hacking forum BHF offered up to $5,000 for each hotel account. This seller claims to help people monetize hacked booking.com partners, apparently by using the stolen credentials to set up fraudulent listings.

A service advertised on the English-language crime community BreachForums in October courts phishers who may need help with certain aspects of their phishing campaigns targeting booking.com partners. Those include more than two million hotel email addresses, and services designed to help phishers organize large volumes of phished records. Customers can interact with the service via an automated Telegram bot.

Some cybercriminals appear to have used compromised booking.com accounts to power their own travel agencies catering to fellow scammers, with up to 50 percent discounts on hotel reservations through booking.com. Others are selling ready-to-use “config” files designed to make it simple to conduct automated login attempts against booking.com administrator accounts.

SecureWorks found the phishers targeting booking.com partner hotels used malware to steal credentials. But today’s thieves can just as easily just visit crime bazaars online and purchase stolen credentials to cloud services that do not enforce 2FA for all accounts.

That is exactly what transpired over the past year with many customers of the cloud data storage giant Snowflake. In late 2023, cybercriminals figured out that while tons of companies had stashed enormous amounts of customer data at Snowflake, many of those customer accounts were not protected by 2FA.

Snowflake responded by making 2FA mandatory for all new customers. But that change came only after thieves used stolen credentials to siphon data from 160 companies — including AT&T, Lending Tree and TicketMaster.

Sudanese Brothers Arrested in ‘AnonSudan’ Takedown

The U.S. government on Wednesday announced the arrest and charging of two Sudanese brothers accused of running Anonymous Sudan (a.k.a. AnonSudan), a cybercrime business known for launching powerful distributed denial-of-service (DDoS) attacks against a range of targets, including dozens of hospitals, news websites and cloud providers. The younger brother is facing charges that could land him life in prison for allegedly seeking to kill people with his attacks.

Image: FBI

Active since at least January 2023, AnonSudan has been described in media reports as a “hacktivist” group motivated by ideological causes. But in a criminal complaint, the FBI said those high-profile cyberattacks were effectively commercials for the hackers’ DDoS-for-hire service, which they sold to paying customers for as little as $150 a day — with up to 100 attacks allowed per day — or $700 for an entire week.

The complaint says despite reports suggesting Anonymous Sudan might be state-sponsored Russian actors pretending to be Sudanese hackers with Islamist motivations, AnonSudan was led by two brothers in Sudan — Ahmed Salah Yousif Omer, 22, and Alaa Salah Yusuuf Omer, 27.

AnonSudan claimed credit for successful DDoS attacks on numerous U.S. companies, causing a multi-day outage for Microsoft’s cloud services in June 2023. The group hit PayPal the following month, followed by Twitter/X (Aug. 2023), and OpenAI (Nov. 2023). An indictment in the Central District of California notes the duo even swamped the websites of the FBI and the Department of State.

Prosecutors say Anonymous Sudan offered a “Limited Internet Shutdown Package,” which would enable customers to shut down internet service providers in specified countries for $500 (USD) an hour. The two men also allegedly extorted some of their victims for money in exchange for calling off DDoS attacks.

The government isn’t saying where the Omer brothers are being held, only that they were arrested in March 2024 and have been in custody since. A statement by the U.S. Department of Justice says the government also seized control of AnonSudan’s DDoS infrastructure and servers after the two were arrested in March.

AnonSudan accepted orders over the instant messaging service Telegram, and marketed its DDoS service by several names, including “Skynet,” “InfraShutdown,” and the “Godzilla botnet.” However, the DDoS machine the Omer brothers allegedly built was not made up of hacked devices — as is typical with DDoS botnets.

Instead, the government alleges Skynet was more like a “distributed cloud attack tool,” with a command and control (C2) server, and an entire fleet of cloud-based servers that forwards C2 instructions to an array of open proxy resolvers run by unaffiliated third parties, which then transmit the DDoS attack data to the victims.

Amazon was among many companies credited with helping the government in the investigation, and said AnonSudan launched its attacks by finding hosting companies that would rent them small armies of servers.

“Where their potential impact becomes really significant is when they then acquire access to thousands of other machines — typically misconfigured web servers — through which almost anyone can funnel attack traffic,” Amazon explained in a blog post. “This extra layer of machines usually hides the true source of an attack from the targets.”

The security firm CrowdStrike said the success of AnonSudan’s DDoS attacks stemmed from a combination of factors, including sophisticated techniques for bypassing DDoS mitigation services. Also, AnonSudan typically launched so-called “Layer 7” attacks that sought to overwhelm targeted “API endpoints” — the back end systems responsible for handling website requests — with bogus requests for data, leaving the target unable to serve legitimate visitors.

The Omer brothers were both charged with one count of conspiracy to damage protected computers. The younger brother — Ahmed Salah — was also charged with three counts of damaging protected computers.

A passport for Ahmed Salah Yousif Omer. Image: FBI.

If extradited to the United States, tried and convicted in a court of law, the older brother Alaa Salah would be facing a maximum of five years in prison. But prosecutors say Ahmed Salah could face life in prison for allegedly launching attacks that sought to kill people.

As Hamas fighters broke through the border fence and attacked Israel on Oct. 7, 2023, a wave of rockets was launched into Israel. At the same time, AnonSudan announced it was attacking the APIs that power Israel’s widely-used “red alert” mobile apps that warn residents about any incoming rocket attacks in their area.

In February 2024, AnonSudan launched a digital assault on the Cedars-Sinai Hospital in the Los Angeles area, an attack that caused emergency services and patients to be temporarily redirected to different hospitals.

The complaint alleges that in September 2023, AnonSudan began a week-long DDoS attack against the Internet infrastructure of Kenya, knocking offline government services, banks, universities and at least seven hospitals.

Lamborghini Carjackers Lured by $243M Cyberheist

The parents of a 19-year-old Connecticut honors student accused of taking part in a $243 million cryptocurrency heist in August were carjacked a week later — while out house-hunting in a brand new Lamborghini. Prosecutors say the couple was beaten and briefly kidnapped by six young men who traveled from Florida as part of a botched plan to hold the parents for ransom.

Image: ABC7NY.  youtube.com/watch?v=xoiaGzwrunY

Late in the afternoon of Aug. 25, 2024 in Danbury, Ct., a married couple in their 50s pulled up to a gated community in a new Lamborghini Urus (investigators say the sports car still had temporary tags) when they were intentionally rear-ended by a Honda Civic.

A witness told police they saw three men exit a van that was following the Honda, and said the men began assaulting the couple and forcing them into the van. Local police officers spotted the van speeding from the scene and pursued it, only to find the vehicle crashed and abandoned a short distance away.

Inside the disabled van the police found the couple with their hands and feet bound in duct tape, the man visibly bruised after being assaulted with a baseball bat. Danbury police soon reported arresting six suspects in the kidnapping, all men aged 18-26 from Florida. They also recovered the abandoned Lamborghini from a wooded area.

A criminal complaint (PDF) filed on Sept. 24 against the six men does not name the victims, referring to them only as a married couple from Danbury with the initials R.C. and S.C. But prosecutors in Connecticut said they were targeted “because the co-conspirators believed the victims’ son had access to significant amounts of digital currency.”

What made the Miami men so convinced R.C. and S.C.’s son was loaded with cryptocurrency? Approximately one week earlier, on Aug. 19, a group of cybercriminals that allegedly included the couple’s son executed a sophisticated phone-based social engineering attack in which they stole $243 million worth of cryptocurrency from a victim in Washington, D.C.

That’s according to ZachXBT, a frequently cited crypto crime investigator who published a lengthy thread that broke down how the theft was carried out and ultimately exposed by the perpetrators themselves.

ZachXBT’s post included a screen recording of a Discord chat session made by one of the participants to the $243 million robbery, noting that two of the people involved managed to leak the username of the Microsoft Windows PCs they were using to participate in the chat.

One of the usernames leaked during the chat was Veer Chetal. According to ZachXBT, that name corresponds to a 19-year-old from Danbury who allegedly goes by the nickname “Wiz,” although in the leaked video footage he allegedly used the handle “Swag.”  Swag was reportedly involved in executing the early stages of the crypto heist — gaining access to the victim’s Gmail and iCloud accounts.

A still shot from a video screenshare in which one of the participants on the Discord voice chat used the Windows username Veer Chetal. Image: x.com/zachxbt

The same day ZachXBT published his findings, a criminal indictment was issued in Washington D.C. charging two of the men he named as involved in the heist. Prosecutors allege Malone “Greavys” Lam, 20, of Miami and Los Angeles, and Jeandiel “Box” Serrano, 21, of Los Angeles conspired to steal and launder over $230 million in cryptocurrency from a victim in Washington, D.C. The indictment alleges Lam and Serrano were helped by other unnamed co-conspirators.

“Lam and Serrano then allegedly spent the laundered cryptocurrency proceeds on international travel, nightclubs, luxury automobiles, watches, jewelry, designer handbags, and rental homes in Los Angeles and Miami,” reads a press release from the U.S. Department of Justice.

By tracing the flow of funds stolen in the heist, ZachXBT concluded that Wiz received a large percentage from the theft, noting that “additional comfort [in naming him as involved] was gained as throughout multiple recordings accomplices refer to him as ‘Veer’ on audio and in chats.”

“A cluster of [cryptocurrency] addresses tied to both Box/Wiz received $41M+ from two exchanges over the past few weeks primarily flowing to luxury goods brokers to purchase cars, watches, jewelry, and designer clothes,” ZachXBT wrote.

KrebsOnSecurity sought comment from Veer Chetal, and from his parents — Radhika Chetal and Suchil Chetal. This story will be updated in the event that anyone representing the Chetal family responds. Veer Chetal has not been publicly charged with any crime.

According to a news brief published by a private Catholic high school in Danbury that Veer Chetal attended, in 2022 he successfully completed Harvard’s Future Lawyers Program, a “unique pre-professional program where students, guided by qualified Harvard undergraduate instructors, learn how to read and build a case, how to write position papers, and how to navigate a path to law school.” A November 2022 story at patch.com quoted Veer Chetal (class of 2024) crediting the Harvard program with his decision to pursue a career in law.

It remains unclear which Chetal family member acquired the 2023 Lamborghini Urus, which has a starting price of around $233,000. Sushil Chetal’s LinkedIn profile says he is a vice president at the investment bank Morgan Stanley.

It is clear that other alleged co-conspirators to the $243 million heist displayed a conspicuous consumption of wealth following the date of the heist. ZachXBT’s post chronicled Malone’s flashy lifestyle, in which he allegedly used the stolen money to purchase more than 10 vehicles, rent palatial properties, travel with friends on chartered jets, and spend between $250,000 and $500,000 a night at clubs in Los Angeles and Miami.

In the photo on the bottom right, Greavys/Lam is the individual on the left wearing shades. They are pictured leaving a luxury goods store. Image: x.com/zachxbt

WSVN-TV in Miami covered an FBI raid of a large rented waterfront home around the time Malone and Serrano were arrested. The news station interviewed a neighbor of the home’s occupants, who reported a recent large party at the residence wherein the street was lined with high-end luxury vehicles — all of them with temporary paper tags.

ZachXBT unearthed a video showing a person identified as Wiz at a Miami nightclub earlier this year, wherein they could be seen dancing to the crowd’s chants while holding an illuminated sign with the message, “I win it all.”

It appears that all of the suspects in the cyber heist (and at least some of the alleged carjackers) are members of The Com, an archipelago of crime-focused chat communities which collectively functions as a kind of distributed cybercriminal social network that facilitates instant collaboration.

As documented in last month’s deep dive on top Com members,  The Com is also a place where cybercriminals go to boast about their exploits and standing within the community, or to knock others down a peg or two. Prominent Com members are endlessly sniping over who pulled off the most impressive heists, or who has accumulated the biggest pile of stolen virtual currencies.

And as often as they extort and rob victims for financial gain, members of The Com are trying to wrest stolen money from their cybercriminal rivals — often in ways that spill over into physical violence in the real world.

One of the six Miami-area men arrested in the carjacking and extortion plot gone awry — Reynaldo “Rey” Diaz — was shot twice while parked in his bright yellow Corvette in Miami’s design district in 2022. In an interview with a local NBC television station, Diaz said he was probably targeted for the jewelry he was wearing, which he described as “pretty expensive.”

KrebsOnSecurity has learned Diaz also went by the alias “Pantic” on Telegram chat channels dedicated to stealing cryptocurrencies. Pantic was known for participating in several much smaller cyber heists in the past, and spending most of his cut on designer clothes and jewelry.

The Corvette that Diaz was sitting in when he was shot in 2022. Image: NBC 6, South Florida.

Earlier this year, Diaz was “doxed,” or publicly outed as Pantic, with his personal and family information posted on a harassment and extortion channel frequented by members of The Com. The reason cited for Pantic’s doxing was widely corroborated by multiple Com members: Pantic had inexplicably robbed two close friends at gunpoint, one of whom recently died of a drug overdose.

Government prosecutors say the brazen daylight carjacking was paid for and organized by 23-year-old Miami resident Angel “Chi Chi” Borrero. In 2022, Borrero was arrested in Miami for aggravated assault with a deadly weapon.

The six Miami men face charges including first-degree assault, kidnapping and reckless endangerment, and five of them are being held on a $1 million bond. One suspect is also charged with reckless driving, engaging police in pursuit and evading responsibility; his bond was set at $2 million. Lam and Serrano are each charged with conspiracy to commit wire fraud and conspiracy to launder money.

Cybercriminals hail from all walks of life and income levels, but some of the more accomplished cryptocurrency thieves also tend to be among the more privileged, and from relatively well-off families. In other words, these individuals aren’t stealing to put food on the table: They’re doing it so they can amass all the trappings of instant wealth, and so they can boast about their crimes to others on The Com.

There is also a penchant among this crowd to call attention to their activities in conspicuous ways that hasten their arrest and criminal charging. In many ways, the story arc of the young men allegedly involved in the $243 million heist tracks closely to that of Joel Ortiz, a valedictorian who was sentenced in 2019 to 10 years in prison for stealing more than $5 million in cryptocurrencies.

Ortiz famously posted videos of himself and co-conspirators chartering flights and partying it up at LA nightclubs, with scantily clad women waving giant placards bearing their “OG” usernames — highly-prized, single-letter social media accounts that they’d stolen or purchased stolen from others.

Ortiz earned the distinction of being the first person convicted of SIM-swapping, a crime that involves using mobile phone company insiders or compromised employee accounts to transfer a target’s phone number to a mobile device controlled by the attackers. From there, the attacker can intercept any password reset links, and any one-time passcodes sent via SMS or automated voice calls.

But as the mobile carriers seek to make their networks less hospitable to SIM-swappers, and as more financial platforms seek to harden user account security, today’s crypto thieves are finding they don’t need SIM-swaps to steal obscene amounts of cryptocurrency. Not when tricking people over the phone remains such an effective approach.

According to ZachXBT, the crooks responsible for the $243 million theft initially compromised the target’s personal accounts after calling them as Google Support and using a spoofed number. The attackers also spoofed a call from account support representatives at the cryptocurrency exchange Gemini, claiming the target’s account had been hacked.

From there the target was social engineered over the phone into resetting multi-factor authentication and sending Gemini funds to a compromised wallet. ZachXBT says the attackers also convinced the victim to use AnyDesk to share their screen, and in doing so the victim leaked their private keys.

A Single Cloud Compromise Can Feed an Army of AI Sex Bots

Organizations that get relieved of credentials to their cloud environments can quickly find themselves part of a disturbing new trend: Cybercriminals using stolen cloud credentials to operate and resell sexualized AI-powered chat services. Researchers say these illicit chat bots, which use custom jailbreaks to bypass content filtering, often veer into darker role-playing scenarios, including child sexual exploitation and rape.

Image: Shutterstock.

Researchers at security firm Permiso Security say attacks against generative artificial intelligence (AI) infrastructure like Bedrock from Amazon Web Services (AWS) have increased markedly over the last six months, particularly when someone in the organization accidentally exposes their cloud credentials or key online, such as in a code repository like GitHub.

Investigating the abuse of AWS accounts for several organizations, Permiso found attackers had seized on stolen AWS credentials to interact with the large language models (LLMs) available on Bedrock. But they also soon discovered none of these AWS users had enabled full logging of LLM activity (by default, logs don’t include model prompts and outputs), and thus they lacked any visibility into what attackers were doing with that access.

So Permiso researchers decided to leak their own test AWS key on GitHub, while turning on logging so that they could see exactly what an attacker might ask for, and what the responses might be.

Within minutes, their bait key was scooped up and used in a service that offers AI-powered sex chats online.

“After reviewing the prompts and responses it became clear that the attacker was hosting an AI roleplaying service that leverages common jailbreak techniques to get the models to accept and respond with content that would normally be blocked,” Permiso researchers wrote in a report released today.

“Almost all of the roleplaying was of a sexual nature, with some of the content straying into darker topics such as child sexual abuse,” they continued. “Over the course of two days we saw over 75,000 successful model invocations, almost all of a sexual nature.”

Ian Ahl, senior vice president of threat research at Permiso, said attackers in possession of a working cloud account traditionally have used that access for run-of-the-mill financial cybercrime, such as cryptocurrency mining or spam. But over the past six months, Ahl said, Bedrock has emerged as one of the top targeted cloud services.

“Bad guy hosts a chat service, and subscribers pay them money,” Ahl said of the business model for commandeering Bedrock access to power sex chat bots. “They don’t want to pay for all the prompting that their subscribers are doing, so instead they hijack someone else’s infrastructure.”

Ahl said much of the AI-powered chat conversations initiated by the users of their honeypot AWS key were harmless roleplaying of sexual behavior.

“But a percentage of it is also geared toward very illegal stuff, like child sexual assault fantasies and rapes being played out,” Ahl said. “And these are typically things the large language models won’t be able to talk about.”

AWS’s Bedrock uses large language models from Anthropic, which incorporates a number of technical restrictions aimed at placing certain ethical guardrails on the use of their LLMs. But attackers can evade or “jailbreak” their way out of these restricted settings, usually by asking the AI to imagine itself in an elaborate hypothetical situation under which its normal restrictions might be relaxed or discarded altogether.

“A typical jailbreak will pose a very specific scenario, like you’re a writer who’s doing research for a book, and everyone involved is a consenting adult, even though they often end up chatting about nonconsensual things,” Ahl said.

In June 2024, security experts at Sysdig documented a new attack that leveraged stolen cloud credentials to target ten cloud-hosted LLMs. The attackers Sysdig wrote about gathered cloud credentials through a known security vulnerability, but the researchers also found the attackers sold LLM access to other cybercriminals while sticking the cloud account owner with an astronomical bill.

“Once initial access was obtained, they exfiltrated cloud credentials and gained access to the cloud environment, where they attempted to access local LLM models hosted by cloud providers: in this instance, a local Claude (v2/v3) LLM model from Anthropic was targeted,” Sysdig researchers wrote. “If undiscovered, this type of attack could result in over $46,000 of LLM consumption costs per day for the victim.”

Ahl said it’s not certain who is responsible for operating and selling these sex chat services, but Permiso suspects the activity may be tied to a platform cheekily named “chub[.]ai,” which offers a broad selection of pre-made AI characters with whom users can strike up a conversation. Permiso said almost every character name from the prompts they captured in their honeypot could be found at Chub.

Some of the AI chat bot characters offered by Chub. Some of these characters include the tags “rape” and “incest.”

Chub offers free registration, via its website or a mobile app. But after a few minutes of chatting with their newfound AI friends, users are asked to purchase a subscription. The site’s homepage features a banner at the top that reads: “Banned from OpenAI? Get unmetered access to uncensored alternatives for as little as $5 a month.”

Until late last week Chub offered a wide selection of characters in a category called “NSFL” or Not Safe for Life, a term meant to describe content that is disturbing or nauseating to the point of being emotionally scarring.

Fortune profiled Chub AI in a January 2024 story that described the service as a virtual brothel advertised by illustrated girls in spaghetti strap dresses who promise a chat-based “world without feminism,” where “girls offer sexual services.” From that piece:

Chub AI offers more than 500 such scenarios, and a growing number of other sites are enabling similar AI-powered child pornographic role-play. They are part of a broader uncensored AI economy that, according to Fortune’s interviews with 18 AI developers and founders, was spurred first by OpenAI and then accelerated by Meta’s release of its open-source Llama tool.

Fortune says Chub is run by someone using the handle “Lore,” who said they launched the service to help others evade content restrictions on AI platforms. Chub charges fees starting at $5 a month to use the new chatbots, and the founder told Fortune the site had generated more than $1 million in annualized revenue.

KrebsOnSecurity sought comment about Permiso’s research from AWS, which initially seemed to downplay the seriousness of the researchers’ findings. The company noted that AWS employs automated systems that will alert customers if their credentials or keys are found exposed online.

AWS explained that when a key or credential pair is flagged as exposed, it is then restricted to limit the amount of abuse that attackers can potentially commit with that access. For example, flagged credentials can’t be used to create or modify authorized accounts, or spin up new cloud resources.

Ahl said Permiso did indeed receive multiple alerts from AWS about their exposed key, including one that warned their account may have been used by an unauthorized party. But they said the restrictions AWS placed on the exposed key did nothing to stop the attackers from using it to abuse Bedrock services.

Sometime in the past few days, however, AWS responded by including Bedrock in the list of services that will be quarantined in the event an AWS key or credential pair is found compromised or exposed online. AWS confirmed that Bedrock was a new addition to its quarantine procedures.

Additionally, not long after KrebsOnSecurity began reporting this story, Chub’s website removed its NSFL section. It also appears to have removed cached copies of the site from the Wayback Machine at archive.org. Still, Permiso found that Chub’s user stats page shows the site has more than 3,000 AI conversation bots with the NSFL tag, and that 2,113 accounts were following the NSFL tag.

The user stats page at Chub shows more than 2,113 people have subscribed to its AI conversation bots with the “Not Safe for Life” designation.

Permiso said their entire two-day experiment generated a $3,500 bill from AWS. Most of that cost was tied to the 75,000 LLM invocations caused by the sex chat service that hijacked their key.

Paradoxically, Permiso found that while enabling these logs is the only way to know for sure how crooks might be using a stolen key, the cybercriminals who are reselling stolen or exposed AWS credentials for sex chats have started including programmatic checks in their code to ensure they aren’t using AWS keys that have prompt logging enabled.

“Enabling logging is actually a deterrent to these attackers because they are immediately checking to see if you have logging on,” Ahl said. “At least some of these guys will totally ignore those accounts, because they don’t want anyone to see what they’re doing.”

In a statement shared with KrebsOnSecurity, AWS said its services are operating securely, as designed, and that no customer action is needed. Here is their statement:

“AWS services are operating securely, as designed, and no customer action is needed. The researchers devised a testing scenario that deliberately disregarded security best practices to test what may happen in a very specific scenario. No customers were put at risk. To carry out this research, security researchers ignored fundamental security best practices and publicly shared an access key on the internet to observe what would happen.”

“AWS, nonetheless, quickly and automatically identified the exposure and notified the researchers, who opted not to take action. We then identified suspected compromised activity and took additional action to further restrict the account, which stopped this abuse. We recommend customers follow security best practices, such as protecting their access keys and avoiding the use of long-term keys to the extent possible. We thank Permiso Security for engaging AWS Security.”

AWS said customers can configure model invocation logging to collect Bedrock invocation logs, model input data, and model output data for all invocations in the AWS account used in Amazon Bedrock. Customers can also use CloudTrail to monitor Amazon Bedrock API calls.

The company said AWS customers also can use services such as GuardDuty to detect potential security concerns and Billing Alarms to provide notifications of abnormal billing activity. Finally, AWS Cost Explorer is intended to give customers a way to visualize and manage Bedrock costs and usage over time.

Anthropic told KrebsOnSecurity it is always working on novel techniques to make its models more resistant to jailbreaks.

“We remain committed to implementing strict policies and advanced techniques to protect users, as well as publishing our own research so that other AI developers can learn from it,” Anthropic said in an emailed statement. “We appreciate the research community’s efforts in highlighting potential vulnerabilities.”

Anthropic said it uses feedback from child safety experts at Thorn around signals often seen in child grooming to update its classifiers, enhance its usage policies, fine tune its models, and incorporate those signals into testing of future models.

Update: 5:01 p.m. ET: Chub has issued a statement saying they are only hosting the role-playing characters, and that the LLMs they use run on their own infrastructure.

“Our own LLMs run on our own infrastructure,” Chub wrote in an emailed statement. “Any individuals participating in such attacks can use any number of UIs that allow user-supplied keys to connect to third-party APIs. We do not participate in, enable or condone any illegal activity whatsoever.”

Crooked Cops, Stolen Laptops & the Ghost of UGNazi

A California man accused of failing to pay taxes on tens of millions of dollars allegedly earned from cybercrime also paid local police officers hundreds of thousands of dollars to help him extort, intimidate and silence rivals and former business partners, the government alleges. KrebsOnSecurity has learned that many of the man’s alleged targets were members of UGNazi, a hacker group behind multiple high-profile breaches and cyberattacks back in 2012.

A photo released by the government allegedly showing Iza posing with several LASD officers on his payroll.

A federal complaint (PDF) filed last week said the Federal Bureau of Investigation (FBI) has been investigating Los Angeles resident Adam Iza. Also known as “Assad Faiq” and “The Godfather,” Iza is the founder of a cryptocurrency investment platform called Zort that advertised the ability to make smart trades based on artificial intelligence technology.

But the feds say investors in Zort soon lost their shorts, after Iza and his girlfriend began spending those investments on Lamborghinis, expensive jewelry, vacations, a $28 million home in Bel Air, even cosmetic surgery to extend the length of his legs.

The complaint states the FBI started looking at Iza after receiving multiple reports that he had on his payroll several active deputies with the Los Angeles Sheriff’s Department (LASD). Iza’s attorney did not immediately respond to requests for comment.

The complaint cites a letter from an attorney for a victim referenced only as “E.Z.,” who was seeking help related to an extortion and robbery allegedly committed by Iza. The government says that in March 2022, three men showed up at E.Z.’s home, and tried to steal his laptop in an effort to gain access to E.Z. cryptocurrency holdings online. A police report referenced in the complaint says three intruders were scared off when E.Z. fired several handgun rounds in the direction of his assailants.

The FBI later obtained a copy of a search warrant executed by LASD deputies in January 2022 for GPS location information on a phone belonging to E.Z., which shows an LASD deputy unlawfully added E.Z.’s mobile number to a list of those associated with an unrelated firearms investigation.

“Damn my guy actually filed the warrant,” Iza allegedly texted someone after the location warrant was entered. “That’s some serious shit to do for someone….risking a 24 years career. I pay him 280k a month for complete resources. They’re active-duty.”

The FBI alleges LASD officers had on several previous occasions tried to kidnap and extort E.Z. at Iza’s behest. The complaint references a November 2021 incident wherein Iza and E.Z. were in a car together when Iza asked to stop and get snacks at a convenience store. While they were still standing next to the car, a van with several armed LASD deputies showed up and tried to force E.Z. to hand over his phone. E.Z. escaped unharmed, and alerted 911.

E.Z. appears to be short for Enzo Zelocchi, a self-described “actor” who was featured in an ABC News story about a home invasion in Los Angeles around that same time as the March 2022 home invasion, in which Zelocchi is quoted as saying at least two men tried to rob him at gunpoint (we’ll revisit Zelocchi’s acting credits in a moment).

One of many self portraits published on the Instagram account of Enzo Zelocchi.

The criminal complaint makes frequent references to a co-conspirator of Iza (“CC-1”) — his girlfriend at the time — who allegedly helped Iza run his businesses and spend the millions plunked down by Zort investors. We know what E.Z. stands for because Iza’s girlfriend then was a woman named Iris Au, and in November 2022 she sued Zelocchi for allegedly stealing Iza’s laptop.

The complaint says Iza also harassed a man identified only as T.W., and refers to T.W. as one of two Americans currently incarcerated in the Philippines for murder. In December 2018, a then 21-year-old Troy Woody Jr. was arrested in Manila after he was spotted dumping the body of his dead girlfriend Tomi Masters into a local river.

Woody is accused of murdering Masters with the help of his best friend and roommate at the time: Mir Islam, a.k.a. “JoshTheGod,” referred to in the Iza complaint as “M.I.” Islam and Woody were both core members of UGNazi, a hacker collective that sprang up in 2012 and claimed credit for hacking and attacking a number of high-profile websites.

In June 2016, Islam was sentenced to a year in prison for an impressive array of crimes, including stalking people online and posting their personal data on the Internet. Islam also pleaded guilty to reporting dozens of phony bomb threats and fake hostage situations at the homes of celebrities and public officials (Islam participated in a swatting attack against this author in 2013).

Troy Woody Jr. (left) and Mir Islam, are currently in prison in the Philippines for murder.

In December 2022, Troy Woody Jr. sued Iza, Zelocchi and Zort, alleging (PDF) Iza and Zelocchi were involved in a 2018 home invasion at his residence, wherein Woody claimed his assailants stole laptops and phones containing more than $200 million in cryptocurrencies.

Woody’s complaint states that Masters also was present during his 2018 home invasion, as was another core UGNazi member: Eric “CosmoTheGod” Taylor. CosmoTheGod rocketed to Internet infamy in 2013 when he and a number of other hackers set up the Web site exposed[dot]su, which published the address, Social Security numbers and other personal information of public figures, including the former First Lady Michelle Obama, the then-director of the FBI and the U.S. attorney general. The group also swatted many of the people they doxed.

Exposed was built with the help of identity information obtained and/or stolen from ssndob dot ru.

In 2017, Taylor was sentenced to three years probation for participating in multiple swatting attacks, including the one against my home in 2013.

The complaint against Iza says the FBI interviewed Woody in Manila where he is currently incarcerated, and learned that Iza has been harassing him about passwords that would unlock access to cryptocurrencies. The FBI’s complaint leaves open the question of how Woody and Islam got the phones in the first place, but the implication is that Iza may have instigated the harassment by having mobile phones smuggled to the prisoners.

The government suggests its case against Iza was made possible in part thanks to Iza’s propensity for ripping off people who worked for him. The complaint cites information provided by a private investigator identified only as “K.C.,” who said Iza hired him to surveil Zelocchi but ultimately refused to pay him for much of the work.

K.C. stands for Kenneth Childs, who in 2022 sued Iris Au and Zort (PDF) for theft by deception and commercial disparagement, after it became clear his private eye services were being used as part of a scheme by the Zort founders to intimidate and extort others. Childs’ complaint says Iza clawed back tens of thousands of dollars in payments he’d previously made as part of their contract.

The government also included evidence provided by an associate of Iza’s — named only as “R.C.” — who was hired to throw a party at Iza’s home. According to the feds, Iza paid the associate $50,000 to craft the event to his liking, but on the day of the party Iza allegedly told R.C. he was unhappy with the event and demanded half of his money back.

When R.C. balked, Iza allegedly surrounded the man with armed LASD officers, who then extracted the payment by seizing his phone. The government says Iza kept R.C.’s phone and spent the remainder of his bank balance.

A photo Iza allegedly sent to Tassilo Heinrich immediately after Heinrich’s arrest on unsubstantiated drug charges.

The FBI said that after the incident at the party, Iza had his bribed sheriff deputies pull R.C. over and arrest him on phony drug charges. The complaint includes a photo of R.C. being handcuffed by the police, which the feds say Iza sent to R.C. in order to intimidate him even further. The drug charges were later dismissed for lack of evidence.

The government alleges Iza and Au paid the LASD officers using Zelle transfers from accounts tied to two different entities incorporated by one or both of them: Dream Agency and Rise Agency. The complaint further alleges that these two entities were the beneficiaries of a business that sold hacked and phished Facebook advertising accounts, and bribed Facebook employees to unblock ads that violated its terms of service.

The complaint says Iza ran this business with another individual identified only as “T.H.,” and that at some point T.H. had personal problems and checked himself into rehab. T.H. told the FBI that Iza responded by stealing his laptop and turning him in to the government.

KrebsOnSecurity has learned that T.H. in this case is Tassilo Heinrich, a man indicted in 2022 for hacking into the e-commerce platform Shopify, and leaking the user database for Ledger, a company that makes hardware wallets for storing cryptocurrencies.

Heinrich pleaded guilty and was sentenced to time served, three years of supervised release, and ordered to pay restitution to Shopify. Upon his release from custody, Heinrich told the FBI that Iza was still using his account at the public screenshot service Gyazo to document communications regarding his alleged bribing of LASD officers.

Prosecutors say Iza and Au portrayed themselves as glamorous and wealthy individuals who were successful social media influencers, but that most of that was a carefully crafted facade designed to attract investment from cryptocurrency enthusiasts. Meanwhile, the U.K. tabloids reported this summer that Au was dating Davide Sanclimenti, the 2022 co-winner on the dating reality show Love Island.

Au was featured on the July 2024 cover of “Womenpreneur Middle East.”

Recall that we promised to revisit Mr. Zelocchi’s claimed acting credits. Despite being briefly listed on the Internet Movie Data Base (imdb.com) as the most awarded science fiction actor of all time, it’s not clear whether Mr. Zelocchi has starred in any real movies.

Earlier this year, an Internet sleuth on Youtube showed that even though Zelocchi’s IMDB profile has him earning more awards than most other actors on the platform (here he is holding a Youtube top viewership award), Zelocchi is probably better known as the director of the movie once rated the absolute worst sci-fi flick on IMDB: A 2015 work called “Angel’s Apocalypse.” Most of the videos on Zelocchi’s Instagram page appear to be brief clips, some of which look more like a commercial for men’s cologne than scenes from a real movie.

A Reddit post from a year ago calling attention to Zelocchi’s sci-fi film Angel’s Apocalypse somehow earning more audience votes than any other movie in the same genre.

In many ways, the crimes described in this complaint and the various related civil lawsuits would prefigure a disturbing new trend within English-speaking cybercrime communities that has bubbled up in the past few years: The emergence of “violence-as-as-service” offerings that allow cybercriminals to anonymously extort and intimidate their rivals.

Found on certain Telegram channels are solicitations for IRL or “In Real Life” jobs, wherein people hire themselves out as willing to commit a variety of physical attacks in their local geographic area, such as slashing tires, firebombing a home, or tossing a brick through someone’s window.

Many of the cybercriminals in this community have stolen tens of millions of dollars worth of cryptocurrency, and can easily afford to bribe police officers. KrebsOnSecurity would expect to see more of this in the future as young, crypto-rich cybercriminals seek to corrupt people in authority to their advantage.

U.S. Indicts 2 Top Russian Hackers, Sanctions Cryptex

The United States today unveiled sanctions and indictments against the alleged proprietor of Joker’s Stash, a now-defunct cybercrime store that peddled tens of millions of payment cards stolen in some of the largest data breaches of the past decade. The government also indicted and sanctioned a top Russian cybercriminal known as Taleon, whose cryptocurrency exchange Cryptex has evolved into one of Russia’s most active money laundering networks.

A 2016 screen shot of the Joker’s Stash homepage. The links have been redacted.

The U.S. Department of Justice (DOJ) today unsealed an indictment against a 38-year-old man from Novosibirsk, Russia for allegedly operating Joker’s Stash, an extremely successful carding shop that came online in late 2014. Joker’s sold cards stolen in a steady drip of breaches at U.S. retailers, including Saks Fifth Avenue, Lord and TaylorBebe StoresHilton HotelsJason’s DeliWhole FoodsChipotleWawaSonic Drive-In, the Hy-Vee supermarket chainBuca Di Beppo, and Dickey’s BBQ.

The government believes the brains behind Joker’s Stash is Timur Kamilevich Shakhmametov, an individual who is listed in Russian incorporation documents as the owner of Arpa Plus, a Novosibirsk company that makes mobile games.

Early in his career (circa 2000) Shakhmametov was known as “v1pee” and was the founder of the Russian hacker group nerf[.]ru, which periodically published hacking tools and exploits for software vulnerabilities.

The Russian hacker group Nerf as described in a March 2006 article in the Russian hacker magazine xakep.ru.

By 2004, v1pee had adopted the moniker “Vega” on the exclusive Russian language hacking forum Mazafaka, where this user became one of the more reliable vendors of stolen payment cards.

In the years that followed, Vega would cement his reputation as a top carder on other forums, including Verified, DirectConnection, and Carder[.]pro.

Vega also became known as someone who had the inside track on “unlimited cashouts,” a globally coordinated cybercrime scheme in which crooks hack a bank or payment card processor and use cloned cards at cash machines to rapidly withdraw millions of dollars in just a few hours.

“Hi, there is work on d+p, unlimited,” Vega wrote in a private message to another user on Verified in Dec. 2012, referring to “dumps and PINs,” the slang term for stolen debit cards with the corresponding PINs that would allow ATM withdrawals.

This batch of some five million cards put up for sale Sept. 26, 2017 on the now-defunct carding site Joker’s Stash has been tied to a breach at Sonic Drive-In.

Joker’s Stash came online in the wake of several enormous card breaches at retailers like Target and Home Depot, and the resulting glut of inventory had depressed prices for stolen cards. But Joker’s would distinguish itself by catering to high-roller customers — essentially street gangs in the United States that would purchase thousands of stolen payment cards in one go.

Faced with a buyer’s market, Joker’s Stash set themselves apart by focusing on loyalty programs, frequent buyer discounts, money-back guarantees, and just plain good customer service. Big spenders were given access to the most freshly hacked payment cards, and were offered the ability to get free replacement cards if any turned out to be duds.

Joker’s Stash also was unique because it claimed to sell only payment cards that its own hackers had stolen directly from merchants. At the time, card shops typically resold payment cards that were stolen and supplied by many third-party hackers of unknown reliability or reputation.

In January 2021, Joker’s Stash announced it was closing up shop, after European authorities seized a number of servers for the fraud store, and its proprietor came down with the Coronavirus.

A DOJ statement credits the U.S. Secret Service for leading the years-long investigations (the Service’s original mandate was not protecting the president; it was pursuing counterfeiters, and modern-day carders definitely qualify as that). Prosecutors allege Joker’s Stash earned revenues of at least $280 million, but possibly more than $1 billion (the broad range is a consequence of several variables, including the rapid fluctuation in the price of bitcoin and the stolen goods they were peddling).

TALEON

The proprietors of Joker’s Stash may have sold tens of millions of stolen payment cards, but Taleon is by far the bigger fish in this law enforcement action because his various cryptocurrency and cash exchanges have allegedly helped to move billions of dollars into and out of Russia over the past 20 years.

An indictment unsealed today names Taleon as Sergey Sergeevich Ivanov, 44, of Saint Petersburg, Russia. The government says Ivanov, who likely changed his surname from Omelnitskii at some point, laundered money for Joker’s Stash, among many other cybercrime stores.

In a statement today, the Treasury Department said Ivanov has laundered hundreds of millions of dollars’ worth of virtual currency for ransomware actors, initial access brokers, darknet marketplace vendors, and other criminal actors for approximately the last 20 years.

First appearing on Mazafaka in the early 2000s, Taleon was known on the forums as someone who could reliably move large amounts of physical cash. Sources familiar with the investigation said Taleon’s service emerged as one of the few remaining domestic cash delivery services still operating after Russia invaded Ukraine in Feb. 2022.

Taleon set up his service to facilitate transfers between Moscow, St. Petersburg and financial institutions in the West. Taleon’s private messages on some hacker forums have been leaked over the years and indexed by the cyber intelligence platform Intel 471. Those messages indicate Taleon worked on many of the same ATM cashouts as Vegas, so it’s clear the two had an established business relationship well before Joker’s Stash came into being.

Sometime around 2013, Taleon launched a partnership with a money transfer business called pm2btc[.]me. PM2BTC allowed customers to convert funds from the virtual currency Perfect Money (PM) into bitcoin, and then have the balance (minus a processing fee) available on a physical debit card that could be used at ATMs, for shopping online, or at retail stores.

A screenshot of a website reviewing PM2BTC.

The U.S. government itself set things in motion for Taleon’s nascent cryptocurrency exchange business in 2013 after the DOJ levied money laundering charges against the proprietors of Liberty Reserve, one of the largest virtual currencies in operation at the time.  Liberty Reserve was heavily used by cybercriminals of all stripes. The government said the service had more than a million users worldwide, and laundered in excess of $6 billion in suspected criminal proceeds.

In the days following the takedown of Liberty Reserve, KrebsOnSecurity ran a story that examined discussions across multiple top Russian cybercrime forums about where crooks could feel safe parking their stolen funds. The answer involved Bitcoin, but also Taleon’s new service.

UAPS

Part of the appeal of Taleon’s exchange was that it gave its vetted customers an “application programming interface” or API that made it simple for dodgy online shops selling stolen goods and cybercrime services to accept cryptocurrency deposits from their customers, and to manage payouts to any suppliers and affiliates.

This API is synonymous with a service Taleon and friends operate in the background called UAPS, short for “Universal Anonymous Payment System.” UAPS has gone by several other names including “Pinpays,” and in October 2014 it landed Joker’s Stash as its first big client.

A source with knowledge of the investigation told KrebsOnSecurity that Taleon is a pilot who owns and flies around in his own helicopter.

Ivanov appears to have little to no social media presence, but the 40-year-old woman he lives with in St. Petersburg does, and she has a photo on her Vktontake page that shows the two of them in 2019 flying over Lake Ladoga, a large body of water directly north of St. Petersburg.

Sergey “Taleon” Ivanov (right) in 2019 in his helicopter with the woman he lives with, flying over a lake north of St. Petersburg, Russia.

BRIANS CLUB

In late 2015, a major competitor to Joker’s Stash emerged using UAPS for its back-end payments: BriansClub. BriansClub sullies this author’s name, photos and reputation to peddle millions of credit and debit cards stolen from merchants in the United States and around the world.

An ad for BriansClub has been using my name and likeness for years to peddle millions of stolen credit cards.

In 2019, someone hacked BriansClub and relieved the fraud shop of more than 26 million stolen payment cards — an estimated one-third of the 87 million payment card accounts that were on sale across all underground shops at that time. An anonymous source shared that card data with KrebsOnSecurity, which ultimately shared it with a consortium of financial institutions that issued most of the cards.

After that incident, the administrator of BriansClub changed the site’s login page so that it featured a copy of my phone bill, Social Security card, and a link to my full credit report [to this day, random cybercriminals confuse Yours Truly with the proprietor of BriansClub].

Alex Holden is founder of the Milwaukee-based cybersecurity firm Hold Security. Holden has long maintained visibility into cryptocurrency transactions made by BriansClub.

Holden said those records show BriansClub sells tens of thousands of dollars worth of stolen credit cards every day, and that in the last two years alone the BriansClub administrator has removed more than $242 million worth of cryptocurrency revenue from the UAPS platform.

The BriansClub login page, as it looked from late 2019 until recently.

Passive domain name system (DNS) records show that in its early days BriansClub shared a server in Lithuania along with just a handful of other domains, including secure.pinpays[.]com, the crime forum Verified, and a slew of carding shops operating under the banner Rescator.

As KrebsOnSecurity detailed in December 2023, the Rescator shops were directly involved in some of the largest payment card breaches of the past decade. Those include the 2013 breach at Target and the 2014 breach at Home Depot, intrusions that exposed more than 100 million payment card records.

CRYPTEX

In early 2018, Taleon and the proprietors of UAPS launched a cryptocurrency exchange called Cryptex[.]net that has emerged as a major mover of ill-gotten crypto coins.

Taleon reminds UAPS customers they will enjoy 0% commission and no “know your customer” (KYC) requirements “on our exchange Cryptex.”

Cryptex has been associated with quite a few ransomware transactions, including the largest known ransomware payment to date. In February 2024, a Fortune 50 ransomware victim paid a record $75 million ransom to a Russian cybercrime group that calls themselves the Dark Angels. A source with knowledge of the investigation said an analysis of that payment shows roughly half of it was processed through Cryptex.

That source provided a screen shot of Cryptex’s sending and receiving exposure as viewed by Chainalysis, a company the U.S. government and many cryptocurrency exchanges rely on to flag transactions associated with suspected money laundering, ransomware payouts, or facilitating payments for darknet websites.

Chainalysis finds that Cryptex has received more than $1.6 billion since its inception, and that this amount is roughly equal to its sending exposure (although the total number of outflows is nearly half of the inflows).

The graphic indicates a great deal of money flowing into Cryptex — roughly a quarter of it — is coming from bitcoin ATMs around the world. Experts say most of those ATM inflows to Cryptex are bitcoin ATM cash deposits from customers of carding websites like BriansClub and Jokers Stash.

A screenshot of Chainalysis’s summary of illicit activity on Cryptex since the exchange’s inception in 2018.

The indictments released today do not definitively connect Taleon to Cryptex. However, PM2BTC (which teamed up with Taleon to launch UAPS and Pinpays) and Cryptex have now been sanctioned by the U.S. Department of the Treasury.

Treasury’s Financial Crimes Enforcement Network (FinCEN) levied sanctions today against PM2BTC under a powerful new “Section 9714” authority included in the Combating Russian Money Laundering Act, changes enacted in 2022 to make it easier to target financial entities involved in laundering money for Russia.

Treasury first used this authority last year against Bitzlato, a cryptocurrency exchange operating in Russia that became a money laundering conduit for ransomware attackers and dark market dealers.

THE LAUNDROMAT

An investigation into the corporate entities behind UAPS and Cryptex reveals an organization incorporated in 2012 in Scotland called Orbest Investments LP. Records from the United Kingdom’s business registry show the owners of Orbest Investments are two entities: CS Proxy Solutions CY, and RM Everton Ltd.

Public business records further reveal that CS Proxy Solutions and RM Everton are co-owners of Progate Solutions, a holding company that featured prominently in a June 2017 report from Bellingcat and Transparency International (PDF) on money laundering networks tied to the Kremlin.

“Law enforcement agencies believe that the total amount laundered through this process could be as high as US$80 billion,” the joint report reads. “Although it is not clear where all of this money came from, investigators claim it includes significant amounts of money that were diverted from the Russian treasury and state contracts.”

Their story built on reporting published earlier that year by the Organized Crime and Corruption Project (OCCRP) and Novaya Gazeta, which found that at least US$20.8 billion was secretly moved out of Russia between 2010 and 2014 through a vast money laundering machine comprising over 5,000 legal entities known as “The Laundromat.”

Image: occrp.org

“Using company records, reporters tracked the names of some clients after executives refused to give them out,” the OCCRP report explains. “They found the heavy users of the scheme were rich and powerful Russians who had made their fortunes from dealing with the Russian state.”

Rich Sanders is a blockchain analyst and investigator who advises the law enforcement and intelligence community. Sanders just returned from a three-week sojourn through Ukraine, traveling with Ukrainian soldiers while mapping out dodgy Russian crypto exchanges that are laundering money for narcotics networks operating in the region. Sanders said today’s sanctions by the Treasury Department will likely have an immediate impact on Cryptex and its customers.

“Whenever an entity is sanctioned, the implications on-chain are immense,” Sanders told KrebsOnSecurity. “Regardless of whether an exchange is actually compliant or just virtue signals it, it is the case across the board that exchanges will pay attention to these sanctions.”

“This action shows these payment processors for illicit platforms will get attention eventually,” Sanders continued. “Even if it took way too long in this case, Cryptex knew the majority of their volume was problematic, knew why it was problematic, and did it anyway. And this should be a wake up call for other exchanges that know full well that most of their volume is problematic.”

The U.S. Department of State is offering a reward of up to $10 million each for information leading to the arrests and/or convictions of Shakhmametov and Ivanov. The State announcement says separate rewards of up to $1 million each are being offered for information leading to the identification of other leaders of the Joker’s Stash criminal marketplace (other than Shakhmametov), as well as the identification of other key leaders of the UAPS, PM2BTC, and PinPays transnational criminal groups (other than Ivanov).

Image: U.S. Secret Service.

This Windows PowerShell Phish Has Scary Potential

Many GitHub users this week received a novel phishing email warning of critical security holes in their code. Those who clicked the link for details were asked to distinguish themselves from bots by pressing a combination of keyboard keys that causes Microsoft Windows to download password-stealing malware. While it’s unlikely that many programmers fell for this scam, it’s notable because less targeted versions of it are likely to be far more successful against the average Windows user.

A reader named Chris shared an email he received this week that spoofed GitHub’s security team and warned: “Hey there! We have detected a security vulnerability in your repository. Please contact us at https://github-scanner[.]com to get more information on how to fix this issue.”

Visiting that link generates a web page that asks the visitor to “Verify You Are Human” by solving an unusual CAPTCHA.

This malware attack pretends to be a CAPTCHA intended to separate humans from bots.

Clicking the “I’m not a robot” button generates a pop-up message asking the user to take three sequential steps to prove their humanity. Step 1 involves simultaneously pressing the keyboard key with the Windows icon and the letter “R,” which opens a Windows “Run” prompt that will execute any specified program that is already installed on the system.

Executing this series of keypresses prompts the built-in Windows Powershell to download password-stealing malware.

Step 2 asks the user to press the “CTRL” key and the letter “V” at the same time, which pastes malicious code from the site’s virtual clipboard.

Step 3 — pressing the “Enter” key — causes Windows to launch a PowerShell command, and then fetch and execute a malicious file from github-scanner[.]com called “l6e.exe.”

PowerShell is a powerful, cross-platform automation tool built into Windows that is designed to make it simpler for administrators to automate tasks on a PC or across multiple computers on the same network.

According to an analysis at the malware scanning service Virustotal.com, the malicious file downloaded by the pasted text is called Lumma Stealer, and it’s designed to snarf any credentials stored on the victim’s PC.

This phishing campaign may not have fooled many programmers, who no doubt natively understand that pressing the Windows and “R” keys will open up a “Run” prompt, or that Ctrl-V will dump the contents of the clipboard.

But I bet the same approach would work just fine to trick some of my less tech-savvy friends and relatives into running malware on their PCs. I’d also bet none of these people have ever heard of PowerShell, let alone had occasion to intentionally launch a PowerShell terminal.

Given those realities, it would be nice if there were a simple way to disable or at least heavily restrict PowerShell for normal end users for whom it could become more of a liability.

However, Microsoft strongly advises against nixing PowerShell because some core system processes and tasks may not function properly without it. What’s more, doing so requires tinkering with sensitive settings in the Windows registry, which can be a dicey undertaking even for the learned.

Still, it wouldn’t hurt to share this article with the Windows users in your life who fit the less-savvy profile. Because this particular scam has a great deal of room for growth and creativity.

Scam ‘Funeral Streaming’ Groups Thrive on Facebook

Scammers are flooding Facebook with groups that purport to offer video streaming of funeral services for the recently deceased. Friends and family who follow the links for the streaming services are then asked to cough up their credit card information. Recently, these scammers have branched out into offering fake streaming services for nearly any kind of event advertised on Facebook. Here’s a closer look at the size of this scheme, and some findings about who may be responsible.

One of the many scam funeral group pages on Facebook. Clicking to view the “live stream” of the funeral takes one to a newly registered website that requests credit card information.

KrebsOnSecurity recently heard from a reader named George who said a friend had just passed away, and he noticed that a Facebook group had been created in that friend’s memory. The page listed the correct time and date of the funeral service, which it claimed could be streamed over the Internet by following a link that led to a page requesting credit card information.

“After I posted about the site, a buddy of mine indicated [the same thing] happened to her when her friend passed away two weeks ago,” George said.

Searching Facebook/Meta for a few simple keywords like “funeral” and “stream” reveals countless funeral group pages on Facebook, some of them for services in the past and others erected for an upcoming funeral.

All of these groups include images of the deceased as their profile photo, and seek to funnel users to a handful of newly-registered video streaming websites that require a credit card payment before one can continue. Even more galling, some of these pages request donations in the name of the deceased.

It’s not clear how many Facebook users fall for this scam, but it’s worth noting that many of these fake funeral groups attract subscribers from at least some of the deceased’s followers, suggesting those users have subscribed to the groups in anticipation of the service being streamed. It’s also unclear how many people end up missing a friend or loved one’s funeral because they mistakenly thought it was being streamed online.

One of many look-alike landing pages for video streaming services linked to scam Facebook funeral groups.

George said their friend’s funeral service page on Facebook included a link to the supposed live-streamed service at livestreamnow[.]xyz, a domain registered in November 2023.

According to DomainTools.com, the organization that registered this domain is called “apkdownloadweb,” is based in Rajshahi, Bangladesh, and uses the DNS servers of a Web hosting company in Bangladesh called webhostbd[.]net.

A search on “apkdownloadweb” in DomainTools shows three domains registered to this entity, including live24sports[.]xyz and onlinestreaming[.]xyz. Both of those domains also used webhostbd[.]net for DNS. Apkdownloadweb has a Facebook page, which shows a number of “live video” teasers for sports events that have already happened, and says its domain is apkdownloadweb[.]com.

Livestreamnow[.]xyz is currently hosted at a Bangladeshi web hosting provider named cloudswebserver[.]com, but historical DNS records show this website also used DNS servers from webhostbd[.]net.

The Internet address of livestreamnow[.]xyz is 148.251.54.196, at the hosting giant Hetzner in Germany. DomainTools shows this same Internet address is home to nearly 6,000 other domains (.CSV), including hundreds that reference video streaming terms, like watchliveon24[.]com and foxsportsplus[.]com.

There are thousands of domains at this IP address that include or end in the letters “bd,” the country code top-level domain for Bangladesh. Although many domains correspond to websites for electronics stores or blogs about IT topics, just as many contain a fair amount of placeholder content (think “lorem ipsum” text on the “contact” page). In other words, the sites appear legitimate at first glance, but upon closer inspection it is clear they are not currently used by active businesses.

The passive DNS records for 148.251.54.196 show a surprising number of results that are basically two domain names mushed together. For example, there is watchliveon24[.]com.playehq4ks[.]com, which displays links to multiple funeral service streaming groups on Facebook.

Another combined domain on the same Internet address — livestreaming24[.]xyz.allsportslivenow[.]com — lists dozens of links to Facebook groups for funerals, but also for virtually all types of events that are announced or posted about by Facebook users, including graduations, concerts, award ceremonies, weddings, and rodeos.

Even community events promoted by state and local police departments on Facebook are fair game for these scammers. A Facebook page maintained by the police force in Plympton, Mass. for a town social event this summer called Plympton Night Out was quickly made into two different Facebook groups that informed visitors they could stream the festivities at either espnstreamlive[.]co or skysports[.]live.

WHO’S BEHIND THE FAKEBOOK FUNERALS?

Recall that the registrant of livestreamnow[.]xyz — the bogus streaming site linked in the Facebook group for George’s late friend — was an organization called “Apkdownloadweb.” That entity’s domain — apkdownloadweb[.]com — is registered to a Mazidul Islam in Rajshahi, Bangladesh (this domain is also using Webhostbd[.]net DNS servers).

Mazidul Islam’s LinkedIn page says he is the organizer of a now defunct IT blog called gadgetsbiz[.]com, which DomainTools finds was registered to a Mehedi Hasan from Rajshahi, Bangladesh.

To bring this full circle, DomainTools finds the domain name for the DNS provider on all of the above-mentioned sites  — webhostbd[.]net — was originally registered to a Md Mehedi, and to the email address webhostbd.net@gmail.com (“MD” is a common abbreviation for Muhammad/Mohammod/Muhammed).

A search on that email address at Constella finds a breached record from the data broker Apollo.io saying its owner’s full name is Mohammod Mehedi Hasan. Unfortunately, this is not a particularly unique name in that region of the world.

But as luck would have it, sometime last year the administrator of apkdownloadweb[.]com managed to infect their Windows PC with password-stealing malware. We know this because the raw logs of data stolen from this administrator’s PC were indexed by the breach tracking service Constella Intelligence [full disclosure: As of this month, Constella is an advertiser on this website].

These so-called “stealer logs” are mostly generated by opportunistic infections from information-stealing trojans that are sold on cybercrime markets. A typical set of logs for a compromised PC will include any usernames and passwords stored in any browser on the system, as well as a list of recent URLs visited and files downloaded.

Malware purveyors will often deploy infostealer malware by bundling it with “cracked” or pirated software titles. Indeed, the stealer logs for the administrator of apkdownloadweb[.]com show this user’s PC became infected immediately after they downloaded a booby-trapped mobile application development toolkit.

Those stolen credentials indicate Apkdownloadweb[.]com is maintained by a 20-something native of Dhaka, Bangladesh named Mohammod Abdullah Khondokar.

The “browser history” folder from the admin of Apkdownloadweb shows Khondokar recently left a comment on the Facebook page of Mohammod Mehedi Hasan, and Khondokar’s Facebook profile says the two are friends.

Neither MD Hasan nor MD Abdullah Khondokar responded to requests for comment. KrebsOnSecurity also sought comment from Meta.

The Dark Nexus Between Harm Groups and ‘The Com’

A cyberattack that shut down two of the top casinos in Las Vegas last year quickly became one of the most riveting security stories of 2023. It was the first known case of native English-speaking hackers in the United States and Britain teaming up with ransomware gangs based in Russia. But that made-for-Hollywood narrative has eclipsed a far more hideous trend: Many of these young, Western cybercriminals are also members of fast-growing online groups that exist solely to bully, stalk, harass and extort vulnerable teens into physically harming themselves and others.

Image: Shutterstock.

In September 2023, a Russian ransomware group known as ALPHV/Black Cat claimed credit for an intrusion at the MGM Resorts hotel chain that quickly brought MGM’s casinos in Las Vegas to a standstill. While MGM was still trying to evict the intruders from its systems, an individual who claimed to have firsthand knowledge of the hack contacted multiple media outlets to offer interviews about how it all went down.

One account of the hack came from a 17-year-old in the United Kingdom, who told reporters the intrusion began when one of the English-speaking hackers phoned a tech support person at MGM and tricked them into resetting the password for an employee account.

The security firm CrowdStrike dubbed the group “Scattered Spider,” a recognition that the MGM hackers came from different cliques scattered across an ocean of Telegram and Discord servers dedicated to financially-oriented cybercrime.

Collectively, this archipelago of crime-focused chat communities is known as “The Com,” and it functions as a kind of distributed cybercriminal social network that facilitates instant collaboration.

But mostly, The Com is a place where cybercriminals go to boast about their exploits and standing within the community, or to knock others down a peg or two. Top Com members are constantly sniping over who pulled off the most impressive heists, or who has accumulated the biggest pile of stolen virtual currencies.

And as often as they extort victim companies for financial gain, members of The Com are trying to wrest stolen money from their cybercriminal rivals — often in ways that spill over into physical violence in the real world.

CrowdStrike would go on to produce and sell Scattered Spider action figures, and it featured a life-sized Scattered Spider sculpture at this year’s RSA Security Conference in San Francisco.

But marketing security products and services based on specific cybercriminal groups can be tricky, particularly if it turns out that robbing and extorting victims is by no means the most abhorrent activity those groups engage in on a daily basis.

KrebsOnSecurity examined the Telegram user ID number of the account that offered media interviews about the MGM hack — which corresponds to the screen name “@Holy” — and found the same account was used across a number of cybercrime channels that are entirely focused on extorting young people into harming themselves or others, and recording the harm on video.

HOLY NAZI

Holy was known to possess multiple prized Telegram usernames, including @bomb, @halo, and @cute, as well as one of the highest-priced Telegram usernames ever put up for sale: @nazi.

In one post on a Telegram channel dedicated to youth extortion, this same user can be seen asking if anyone knows the current Telegram handles for several core members of 764, an extremist group known for victimizing children through coordinated online campaigns of extortion, doxing, swatting and harassment.

People affiliated with harm groups like 764 will often recruit new members by lurking on gaming platforms, social media sites and mobile applications that are popular with young people, including Discord, Minecraft, Roblox, Steam, Telegram, and Twitch.

“This type of offence usually starts with a direct message through gaming platforms and can move to more private chatrooms on other virtual platforms, typically one with video enabled features, where the conversation quickly becomes sexualized or violent,” warns a recent alert from the Royal Canadian Mounted Police (RCMP) about the rise of sextortion groups on social media channels.

“One of the tactics being used by these actors is sextortion, however, they are not using it to extract money or for sexual gratification,” the RCMP continued. “Instead they use it to further manipulate and control victims to produce more harmful and violent content as part of their ideological objectives and radicalization pathway.”

The 764 network is among the most populated harm communities, but there are plenty more. Some of the largest such known groups include CVLT, Court, Kaskar, Leak Society, 7997, 8884, 2992, 6996, 555, Slit Town, 545, 404, NMK, 303, and H3ll.

In March, a consortium of reporters from Wired, Der Spiegel, Recorder and The Washington Post examined millions of messages across more than 50 Discord and Telegram chat groups.

“The abuse perpetrated by members of com groups is extreme,” Wired’s Ali Winston wrote. “They have coerced children into sexual abuse or self-harm, causing them to deeply lacerate their bodies to carve ‘cutsigns’ of an abuser’s online alias into their skin.” The story continues:

“Victims have flushed their heads in toilets, attacked their siblings, killed their pets, and in some extreme instances, attempted or died by suicide. Court records from the United States and European nations reveal participants in this network have also been accused of robberies, in-person sexual abuse of minors, kidnapping, weapons violations, swatting, and murder.”

“Some members of the network extort children for sexual pleasure, some for power and control. Some do it merely for the kick that comes from manipulation. Others sell the explicit CSAM content produced by extortion on the dark web.”

KrebsOnSecurity has learned Holy is the 17-year-old who was arrested in July 2024 by the U.K.’s West Midlands Police as part of a joint investigation with the FBI into the MGM hack.

Early in their cybercriminal career (as a 15-year-old), @Holy went by the handle “Vsphere,” and was a proud member of the LAPSUS$ cybercrime group. Throughout 2022, LAPSUS$ would hack and social engineer their way into some of the world’s biggest technology companies, including EA Games, Microsoft, NVIDIA, Okta, Samsung, and T-Mobile.

JUDISCHE/WAIFU

Another timely example of the overlap between harm communities and top members of The Com can be found in a group of criminals who recently stole obscene amounts of customer records from users of the cloud data provider Snowflake.

At the end of 2023, malicious hackers figured out that many major companies have uploaded massive amounts of valuable and sensitive customer data to Snowflake servers, all the while protecting those Snowflake accounts with little more than a username and password (no multi-factor authentication required). The group then searched darknet markets for stolen Snowflake account credentials, and began raiding the data storage repositories used by some of the world’s largest corporations.

Among those that had data exposed in Snowflake was AT&T, which disclosed in July that cybercriminals had stolen personal information and phone and text message records for roughly 110 million people — nearly all its customers.

A report on the extortion group from the incident response firm Mandiant notes that Snowflake victim companies were privately approached by the hackers, who demanded a ransom in exchange for a promise not to sell or leak the stolen data. All told, more than 160 organizations were extorted, including TicketMaster, Lending Tree, Advance Auto Parts and Neiman Marcus.

On May 2, 2024, a user by the name “Judische” claimed on the fraud-focused Telegram channel Star Chat that they had hacked Santander Bank, one of the first known Snowflake victims. Judische would repeat that claim in Star Chat on May 13 — the day before Santander publicly disclosed a data breach — and would periodically blurt out the names of other Snowflake victims before their data even went up for sale on the cybercrime forums.

A careful review of Judische’s account history and postings on Telegram shows this user is more widely known under the nickname “Waifu,” an early moniker that corresponds to one of the more accomplished SIM-swappers in The Com over the years.

In a SIM-swapping attack, the fraudsters will phish or purchase credentials for mobile phone company employees, and use those credentials to redirect a target’s mobile calls and text messages to a device the attackers control.

Several channels on Telegram maintain a frequently updated leaderboard of the 100 richest SIM-swappers, as well as the hacker handles associated with specific cybercrime groups (Waifu is ranked #24). That leaderboard has long included Waifu on a roster of hackers for a group that called itself “Beige.”

Beige members were implicated in two stories published here in 2020. The first was an August 2020 piece called Voice Phishers Targeting Corporate VPNs, which warned that the COVID-19 epidemic had brought a wave of voice phishing or “vishing” attacks that targeted work-from-home employees via their mobile devices, and tricked many of those people into giving up credentials needed to access their employer’s network remotely.

Beige group members also have claimed credit for a breach at the domain registrar GoDaddy. In November 2020, intruders thought to be associated with the Beige Group tricked a GoDaddy employee into installing malicious software, and with that access they were able to redirect the web and email traffic for multiple cryptocurrency trading platforms.

The Telegram channels that Judische and his related accounts frequented over the years show this user divides their time between posting in SIM-swapping and cybercrime cashout channels, and harassing and stalking others in harm communities like Leak Society and Court.

Mandiant has attributed the Snowflake compromises to a group it calls “UNC5537,” with members based in North America and Turkey. KrebsOnSecurity has learned Judische is a 26-year-old software engineer in Ontario, Canada.

Sources close to the investigation into the Snowflake incident tell KrebsOnSecurity the UNC5537 member in Turkey is John Erin Binns, an elusive American man indicted by the U.S. Department of Justice (DOJ) for a 2021 breach at T-Mobile that exposed the personal information of at least 76.6 million customers.

Binns is currently in custody in a Turkish prison and fighting his extradition. Meanwhile, he has been suing almost every federal agency and agent that contributed investigative resources to his case.

In June 2024, a Mandiant employee told Bloomberg that UNC5537 members have made death threats against cybersecurity experts investigating the hackers, and that in one case the group used artificial intelligence to create fake nude photos of a researcher to harass them.

ViLE

In June 2024, two American men pleaded guilty to hacking into a U.S. Drug Enforcement Agency (DEA) online portal that tapped into 16 different federal law enforcement databasesSagar “Weep” Singh, a 20-year-old from Rhode Island, and Nicholas “Convict” Ceraolo, 25, of Queens, NY, were both active in SIM-swapping communities.

Singh and Ceraolo hacked into a number of foreign police department email accounts, and used them to make phony “emergency data requests” to social media platforms seeking account information about specific users they were stalking. According to the government, in each case the men impersonating the foreign police departments told those platforms the request was urgent because the account holders had been trading in child pornography or engaging in child extortion.

Eventually, the two men formed part of a group of cybercriminals known to its members as “ViLE,” who specialize in obtaining personal information about third-party victims, which they then used to harass, threaten or extort the victims, a practice known as “doxing.”

The U.S. government says Singh and Ceraolo worked closely with a third man — referenced in the indictment as co-conspirator #1 or “CC-1” — to administer a doxing forum where victims could pay to have their personal information removed.

The government doesn’t name CC-1 or the doxing forum, but CC-1’s hacker handle is “Kayte” (a.k.a. “KT“) which corresponds to the nickname of a 23-year-old man who lives with his parents in Coffs Harbor, Australia. For several years (with a brief interruption), KT has been the administrator of a truly vile doxing community known as the Doxbin.

A screenshot of the website for the cybercriminal group “ViLE.” Image: USDOJ.

People whose names and personal information appear on the Doxbin can quickly find themselves the target of extended harassment campaigns, account hacking, SIM-swapping and even swatting — which involves falsely reporting a violent incident at a target’s address to trick local police into responding with potentially deadly force.

A handful of Com members targeted by federal authorities have gone so far as to perpetrate swatting, doxing, and other harassment against the same federal agents who are trying to unravel their alleged crimes. This has led some investigators working cases involving the Com to begin redacting their names from affidavits and indictments filed in federal court.

In January 2024, KrebsOnSecurity broke the news that prosecutors in Florida had charged a 19-year-old alleged Scattered Spider member named Noah Michael Urban with wire fraud and identity theft. That story recounted how Urban’s alleged hacker identities “King Bob” and “Sosa” inhabited a world in which rival cryptocurrency theft rings frequently settled disputes through so-called “violence-as-a-service” offerings — hiring strangers online to perpetrate firebombings, beatings and kidnappings against their rivals.

Urban’s indictment shows the name of the federal agent who testified to it has been blacked out:

The final page of Noah Michael Urban’s indictment shows the investigating agent redacted their name from charging documents.

HACKING RINGS, STALKING VICTIMS

In June 2022, this blog told the story of two men charged with hacking into the Ring home security cameras of a dozen random people and then methodically swatting each of them. Adding insult to injury, the men used the compromised security cameras to record live footage of local police swarming those homes.

McCarty, in a mugshot.

James Thomas Andrew McCarty, Charlotte, N.C., and Kya “Chumlul” Nelson, of Racine, Wisc., conspired to hack into Yahoo email accounts belonging to victims in the United States. The two would check how many of those Yahoo accounts were associated with Ring accounts, and then target people who used the same password for both accounts.

The Telegram and Discord aliases allegedly used by McCarty — “Aspertaine” and “Couch,” among others — correspond to an identity that was active in certain channels dedicated to SIM-swapping.

What KrebsOnSecurity didn’t report at the time is that both ChumLul and Aspertaine were active members of CVLT, wherein those identities clearly participated in harassing and exploiting young teens online.

In June 2024, McCarty was sentenced to seven years in prison after pleading guilty to making hoax calls that elicited police SWAT responses. Nelson also pleaded guilty and received a seven-year prison sentence.

POMPOMPURIN

In March 2023, U.S. federal agents in New York announced they’d arrested “Pompompurin,” the alleged administrator of Breachforums, an English-language cybercrime forum where hacked corporate databases frequently appear for sale. In cases where the victim organization isn’t extorted in advance by hackers, being listed on Breachforums has often been the way many victims first learned of an intrusion.

Pompompurin had been a nemesis to the FBI for several years. In November 2021, KrebsOnSecurity broke the news that thousands of fake emails about a cybercrime investigation were blasted out from the FBI’s email systems and Internet addresses.

Pompompurin took credit for that stunt, and said he was able to send the FBI email blast by exploiting a flaw in an FBI portal designed to share information with state and local law enforcement authorities. The FBI later acknowledged that a software misconfiguration allowed someone to send the fake emails.

In December, 2022, KrebsOnSecurity detailed how hackers active on BreachForums had infiltrated the FBI’s InfraGard program, a vetted network designed to build cyber and physical threat information sharing partnerships with experts in the private sector. The hackers impersonated the CEO of a major financial company, applied for InfraGard membership in the CEO’s name, and were granted admission to the community.

The feds named Pompompurin as 21-year-old Peekskill resident Conor Brian Fitzpatrick, who was originally charged with one count of conspiracy to solicit individuals to sell unauthorized access devices (stolen usernames and passwords). But after FBI agents raided and searched the home where Fitzpatrick lived with his parents, prosecutors tacked on charges for possession of child pornography.

DOMESTIC TERRORISM?

Recent actions by the DOJ indicate the government is well aware of the significant overlap between leading members of The Com and harm communities. But the government also is growing more sensitive to the criticism that it can often take months or years to gather enough evidence to criminally charge some of these suspects, during which time the perpetrators can abuse and recruit countless new victims.

Late last year, however, the DOJ signaled a new tactic in pursuing leaders of harm communities like 764: Charging them with domestic terrorism.

In December 2023, the government charged (PDF) a Hawaiian man with possessing and sharing sexually explicit videos and images of prepubescent children being abused. Prosecutors allege Kalana Limkin, 18, of Hilo, Hawaii, admitted he was an associate of CVLT and 764, and that he was the founder of a splinter harm group called Cultist. Limkin’s Telegram profile shows he also was active on the harm community Slit Town.

The relevant citation from Limkin’s complaint reads:

“Members of the group ‘764’ have conspired and continue to conspire in both online and in-person venues to engage in violent actions in furtherance of a Racially Motivated Violent Extremist ideology, wholly or in part through activities that violate federal criminal law meeting the statutory definition of Domestic Terrorism, defined in Title 18, United States Code, § 2331.”

Experts say charging harm groups under anti-terrorism statutes potentially gives the government access to more expedient investigative powers than it would normally have in a run-of-the-mill criminal hacking case.

“What it ultimately gets you is additional tools you can use in the investigation, possibly warrants and things like that,” said Mark Rasch, a former U.S. federal cybercrime prosecutor and now general counsel for the New York-based cybersecurity firm Unit 221B. “It can also get you additional remedies at the end of the case, like greater sanctions, more jail time, fines and forfeiture.”

But Rasch said this tactic can backfire on prosecutors who overplay their hand and go after someone who ends up challenging the charges in court.

“If you’re going to charge a hacker or pedophile with a crime like terrorism, that’s going to make it harder to get a conviction,” Rasch said. “It adds to the prosecutorial burden and increases the likelihood of getting an acquittal.”

Rasch said it’s unclear where it is appropriate to draw the line in the use of terrorism statutes to disrupt harm groups online, noting that there certainly are circumstances where individuals can commit violations of domestic anti-terrorism statutes through their Internet activity alone.

“The Internet is a platform like any other, where virtually any kind of crime that can be committed in the real world can also be committed online,” he said. “That doesn’t mean all misuse of computers fits within the statutory definition of terrorism.”

The RCMP’s advisory on sexual extortion of minors over the Internet lists a number of potential warning signs that teens may exhibit if they become entangled in these harm groups. The FBI urges anyone who believes their child or someone they know is being exploited to contact their local FBI field office, call 1-800-CALL-FBI, or report it online at tips.fbi.gov.

Sextortion Scams Now Include Photos of Your Home

An old but persistent email scam known as “sextortion” has a new personalized touch: The missives, which claim that malware has captured webcam footage of recipients pleasuring themselves, now include a photo of the target’s home in a bid to make threats about publishing the videos more frightening and convincing.

This week, several readers reported receiving sextortion emails that addressed them by name and included images of their street or front yard that were apparently lifted from an online mapping application such as Google Maps.

The message purports to have been sent from a hacker who’s compromised your computer and used your webcam to record a video of you while you were watching porn. The missive threatens to release the video to all of your contacts unless you pay a Bitcoin ransom. In this case, the demand is just shy of $2,000, payable by scanning a QR code embedded in the email.

Following a salutation that includes the recipient’s full name, the start of the message reads, “Is visiting [recipient’s street address] a more convenient way to contact if you don’t take action. Nice location btw.” Below that is the photo of the recipient’s street address.

A semi-redacted screenshot of a newish sextortion scam that includes a photo of the target’s front yard.

The message tells people they have 24 hours to pay up, or else their embarrassing videos will be released to all of their contacts, friends and family members.

“Don’t even think about replying to this, it’s pointless,” the message concludes. “I don’t make mistakes, [recipient’s name]. If I notice that you’ve shared or discussed this email with someone else, your shitty video will instantly start getting sent to your contacts.”

The remaining sections of the two-page sextortion message (which arrives as a PDF attachment) are fairly formulaic and include thematic elements seen in most previous sextortion waves. Those include claims that the extortionist has installed malware on your computer (in this case the scammer claims the spyware is called “Pegasus,” and that they are watching everything you do on your machine).

Previous innovations in sextortion customization involved sending emails that included at least one password they had previously used at an account online that was tied to their email address.

Sextortion — even semi-automated scams like this one with no actual physical leverage to backstop the extortion demand — is a serious crime that can lead to devastating consequences for victims. Sextortion occurs when someone threatens to distribute your private and sensitive material if you don’t provide them with images of a sexual nature, sexual favors, or money.

According to the FBI, here are some things you can do to avoid becoming a victim:

-Never send compromising images of yourself to anyone, no matter who they are — or who they say they are.
-Don’t open attachments from people you don’t know, and be wary of opening attachments even from those you do know.
-Turn off [and/or cover] any web cameras when you are not using them.

The FBI says in many sextortion cases, the perpetrator is an adult pretending to be a teenager, and you are just one of the many victims being targeted by the same person. If you believe you’re a victim of sextortion, or know someone else who is, the FBI wants to hear from you: Contact your local FBI office (or toll-free at 1-800-CALL-FBI).

Owners of 1-Time Passcode Theft Service Plead Guilty

Three men in the United Kingdom have pleaded guilty to operating otp[.]agency, a once popular online service that helped attackers intercept the one-time passcodes (OTPs) that many websites require as a second authentication factor in addition to passwords.

Launched in November 2019, OTP Agency was a service for intercepting one-time passcodes needed to log in to various websites. Scammers who had already stolen someone’s bank account credentials could enter the target’s phone number and name, and the service would initiate an automated phone call to the target that warned them about unauthorized activity on their account.

The call would prompt the target to enter a one-time passcode that was sent to the user via SMS when the thieves attempted to log in. Any codes shared by the target were then relayed to the scammer’s user panel at the OTP Agency website.

A statement published Aug. 30 by the U.K.’s National Crime Agency (NCA) said three men pleaded guilty to running OTP Agency: Callum Picari, 22, from Hornchurch, Essex; Vijayasidhurshan Vijayanathan, 21, from Aylesbury, Buckinghamshire; and Aza Siddeeque, 19, from Milton Keynes, Buckinghamshire.

KrebsOnSecurity profiled OTP Agency in a February 2021 story about arrests tied to another phishing-related service based in the U.K. Someone claiming to represent OTP Agency then posted several comments on the piece, wherein they claimed the story was libelous and that they were a legitimate anti-fraud service. However, the service’s Telegram channel clearly showed its proprietors had built OTP Agency with one purpose in mind: To help their customers take over online accounts.

Within hours of that publication, OTP Agency shuttered its website and announced it was closing up shop and purging its user database. The NCA said the February 2021 story prompted a panicked message exchange between Picari and Vijayanathan:

Picari said: bro we are in big trouble… U will get me bagged… Bro delete the chat

Vijayanathan: Are you sure

Picari: So much evidence in there

Vijayanathan: Are you 100% sure

Picari: It’s so incriminating…Take a look and search ‘fraud’…Just think of all the evidence…that we cba to find…in the OTP chat…they will find

Vijayanathan: Exactly so if we just shut EVERYTHING down

Picari: They went to our first ever msg…We look incriminating…if we shut down…I say delete the chat…Our chat is Fraud 100%

Vijayanathan : Everyone with a brain will tell you stop it here and move on

Picari: Just because we close it doesn’t mean we didn’t do it…But deleting our chat…Will f*^k their investigations…There’s nothing fraudulent on the site

Despite deleting its Telegram channel, OTP Agency evidently found it difficult to walk away from its customers (and/or the money). Instead of shutting down as Vijayanathan wisely advised, just a few days later OTP Agency was communicating with customers on a new Telegram channel, offering a new login page and assuring existing customers that their usernames, passwords and balances would remain the same.

OTP Agency, immediately after their initial shutdown, telling customers their existing logins will still work.

But that revival would be short-lived. The NCA said the site was taken offline less than a month later when the trio were arrested. NCA investigators said more than 12,500 people were targeted by OTP Agency users during the 18 months the service was active.

Picari was the owner, developer and main beneficiary of the service, and his personal information and ownership of OTP Agency was revealed in February 2020 in a “dox” posted to the now-defunct English-language cybercrime forum Raidforums. The NCA said it began investigating the service in June 2020.

The OTP Agency operators who pleaded guilty to running the service; Aza Siddeeque, Callum Picari, and Vijayasidhurshan Vijayanathan.

OTP Agency might be gone, but several other similar OTP interception services are still in operation and accepting new customers, including a long-running service KrebsOnSecurity profiled in September 2021 called SMSRanger. More on SMSRanger in an upcoming post.

Text messages, emails and phone calls warning recipients about potential fraud are some of the most common scam lures. If someone (or something) calls saying they’re from your bank, or asks you to provide any personal or financial information, do not respond.  Just hang up, full stop.

If the call has you worried about the security and integrity of your account, check the account status online, or call your financial institution — ideally using a phone number that came from the bank’s Web site or from the back of your payment card.

Further reading: When in Doubt, Hang Up, Look Up, and Call Back

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