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Most accomplished cybercriminals go out of their way to separate their real names from their hacker handles. But among certain old-school Russian hackers it is not uncommon to find major players who have done little to prevent people from figuring out who they are in real life. A case study in this phenomenon is “x999xx,” the nickname chosen by a venerated Russian hacker who specializes in providing the initial network access to various ransomware groups.
x999xx is a well-known “access broker” who frequently sells access to hacked corporate networks — usually in the form of remote access credentials — as well as compromised databases containing large amounts of personal and financial data.
In an analysis published in February 2019, cyber intelligence firm Flashpoint called x999xx one of the most senior and prolific members of the top-tier Russian-language cybercrime forum Exploit, where x999xx could be seen frequently advertising the sale of stolen databases and network credentials.
In August 2023, x999xx sold access to a company that develops software for the real estate industry. In July 2023, x999xx advertised the sale of Social Security numbers, names, and birthdays for the citizenry of an entire U.S. state (unnamed in the auction).
A month earlier, x999xx posted a sales thread for 80 databases taken from Australia’s largest retail company. “You may use this data to demand a ransom or do something different with it,” x999xx wrote on Exploit. “Unfortunately, the flaw was patched fast. [+] no one has used the data yet [+] the data hasn’t been used to send spam [+] the data is waiting for its time.”
In October 2022, x999xx sold administrative access to a U.S. healthcare provider.
The oldest account by the name x999xx appeared in 2009 on the Russian language cybercrime forum Verified, under the email address maxnm@ozersk.com. Ozersk is a city in the Chelyabinsk region of west-central Russia.
According to the breach tracking service Constella Intelligence, the address maxnm@ozersk.com was used more than a decade ago to create an account at Vktontakte (the Russian answer to Facebook) under the name Maxim Kirtsov from Ozersk. Mr. Kirtsov’s profile — “maxnm” — says his birthday is September 5, 1991.
Personal photos Maxnm shared on Vktontakte in 2016. The caption has been machine translated from Russian.
The user x999xx registered on the Russian language cybercrime community Zloy in 2014 using the email address maxnmalias-1@yahoo.com. Constella says this email address was used in 2022 at the Russian shipping service cdek.ru by a Maksim Georgievich Kirtsov from Ozersk.
Additional searches on these contact details reveal that prior to 2009, x999xx favored the handle Maxnm on Russian cybercrime forums. Cyber intelligence company Intel 471 finds the user Maxnm registered on Zloy in 2006 from an Internet address in Chelyabinsk, using the email address kirtsov@telecom.ozersk.ru.
That same email address was used to create Maxnm accounts on several other crime forums, including Spamdot and Exploit in 2005 (also from Chelyabinsk), and Damagelab in 2006.
A search in Constella for the Russian version of Kirtsov’s full name — Кирцов Максим Георгиевич — brings up multiple accounts registered to maksya@icloud.com.
A review of the digital footprint for maksya@icloud.com at osint.industries reveals this address was used a decade ago to register a still-active account at imageshack.com under the name x999xx. That account features numerous screenshots of financial statements from various banks, chat logs with other hackers, and even hacked websites.
x999xx’s Imageshack account includes screenshots of bank account balances from dozens of financial institutions, as well as chat logs with other hackers and pictures of homegrown weed.
Some of the photos in that Imageshack account also appear on Kirtsov’s Vkontakte page, including images of vehicles he owns, as well as pictures of potted marijuana plants. Kirtsov’s Vkontakte profile says that in 2012 he was a faculty member of the Ozersk Technological Institute National Research Nuclear University.
The Vkontakte page lists Kirtsov’s occupation as a website called ozersk[.]today, which on the surface appears to be a blog about life in Ozersk. However, in 2019 the security firm Recorded Future published a blog post which found this domain was being used to host a malicious Cobalt Strike server.
Cobalt Strike is a commercial network penetration testing and reconnaissance tool that is sold only to vetted partners. But stolen or ill-gotten Cobalt Strike licenses are frequently abused by cybercriminal gangs to help lay the groundwork for the installation of ransomware on a victim network.
In August 2023, x999xx posted a message on Exploit saying he was interested in buying a licensed version of Cobalt Strike. A month earlier, x999xx filed a complaint on Exploit against another forum member named Cobaltforce, an apparent onetime partner whose sudden and prolonged disappearance from the community left x999xx and others in the lurch. Cobaltforce recruited people experienced in using Cobalt Strike for ransomware operations, and offered to monetize access to hacked networks for a share of the profits.
DomainTools.com finds ozersk[.]today was registered to the email address dashin2008@yahoo.com, which also was used to register roughly two dozen other domains, including x999xx[.]biz. Virtually all of those domains were registered to Maxim Kirtsov from Ozersk. Below is a mind map used to track the identities mentioned in this story.
A visual depiction of the data points connecting x999xx to Max Kirtsov.
x999xx is a prolific member of the Russian webmaster forum “Gofuckbiz,” with more than 2,000 posts over nearly a decade, according to Intel 471. In one post from 2016, x999xx asked whether anyone knew where he could buy a heat lamp that simulates sunlight, explaining that one his pet rabbits had recently perished for lack of adequate light and heat. Mr. Kirtsov’s Vkontakte page includes several pictures of caged rabbits from 2015 and earlier.
Reached via email, Mr. Kirtsov acknowledged that he is x999xx. Kirtsov said he and his team are also regular readers of KrebsOnSecurity.
“We’re glad to hear and read you,” Kirtsov replied.
Asked whether he was concerned about the legal and moral implications of his work, Kirtsov downplayed his role in ransomware intrusions, saying he was more focused on harvesting data.
“I consider myself as committed to ethical practices as you are,” Kirtsov wrote. “I have also embarked on research and am currently mentoring students. You may have noticed my activities on a forum, which I assume you know of through information gathered from public sources, possibly using the new tool you reviewed.”
“Regarding my posts about selling access, I must honestly admit, upon reviewing my own actions, I recall such mentions but believe they were never actualized,” he continued. “Many use the forum for self-serving purposes, which explains why listings of targets for sale have dwindled — they simply ceased being viable.”
Kirtsov asserted that he is not interested in harming healthcare institutions, just in stealing their data.
“As for health-related matters, I was once acquainted with affluent webmasters who would pay up to $50 for every 1000 health-themed emails,” Kirtsov said. “Therefore, I had no interest in the more sensitive data from medical institutions like X-rays, insurance numbers, or even names; I focused solely on emails. I am proficient in SQL, hence my ease with handling data like IDs and emails. And i never doing spam or something like this.”
On the Russian crime forums, x999xx said he never targets anything or anyone in Russia, and that he has little to fear from domestic law enforcement agencies provided he remains focused on foreign adversaries.
x999xx’s lackadaisical approach to personal security mirrors that of Wazawaka, another top Russian access broker who sold access to countless organizations and even operated his own ransomware affiliate programs.
“Don’t shit where you live, travel local, and don’t go abroad,” Wazawaka said of his own personal mantra. “Mother Russia will help you. Love your country, and you will always get away with everything.”
In January 2022, KrebsOnSecurity followed clues left behind by Wazawaka to identify him as 32-year-old Mikhail Matveev from Khakassia, Russia. In May 2023, the U.S. Department of Justice indicted Matveev as a key figure in several ransomware groups that collectively extorted hundreds of millions of dollars from victim organizations. The U.S. State Department is offering a $10 million reward for information leading to the capture and/or prosecution of Matveev.
Perhaps in recognition that many top ransomware criminals are largely untouchable so long as they remain in Russia, western law enforcement agencies have begun focusing more on getting inside the heads of those individuals. These so-called “psyops” are aimed at infiltrating ransomware-as-a-service operations, disrupting major cybercrime services, and decreasing trust within cybercriminal communities.
When authorities in the U.S. and U.K. announced in February 2024 that they’d infiltrated and seized the infrastructure used by the infamous LockBit ransomware gang, they borrowed the existing design of LockBit’s victim shaming website to link instead to press releases about the takedown, and included a countdown timer that was eventually replaced with the personal details of LockBit’s alleged leader.
In May 2024, law enforcement agencies in the United States and Europe announced Operation Endgame, a coordinated action against some of the most popular cybercrime platforms for delivering ransomware and data-stealing malware. The Operation Endgame website also included a countdown timer, which served to tease the release of several animated videos that mimic the same sort of flashy, short advertisements that established cybercriminals often produce to promote their services online.
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The homepage of Stark Industries Solutions.
Two weeks before Russia invaded Ukraine in February 2022, a large, mysterious new Internet hosting firm called Stark Industries Solutions materialized and quickly became the epicenter of massive distributed denial-of-service (DDoS) attacks on government and commercial targets in Ukraine and Europe. An investigation into Stark Industries reveals it is being used as a global proxy network that conceals the true source of cyberattacks and disinformation campaigns against enemies of Russia.
At least a dozen patriotic Russian hacking groups have been launching DDoS attacks since the start of the war at a variety of targets seen as opposed to Moscow. But by all accounts, few attacks from those gangs have come close to the amount of firepower wielded by a pro-Russia group calling itself “NoName057(16).”
This graphic comes from a recent report from NETSCOUT about DDoS attacks from Russian hacktivist groups.
As detailed by researchers at Radware, NoName has effectively gamified DDoS attacks, recruiting hacktivists via its Telegram channel and offering to pay people who agree to install a piece of software called DDoSia. That program allows NoName to commandeer the host computers and their Internet connections in coordinated DDoS campaigns, and DDoSia users with the most attacks can win cash prizes.
The NoName DDoS group advertising on Telegram. Image: SentinelOne.com.
A report from the security firm Team Cymru found the DDoS attack infrastructure used in NoName campaigns is assigned to two interlinked hosting providers: MIRhosting and Stark Industries. MIRhosting is a hosting provider founded in The Netherlands in 2004. But Stark Industries Solutions Ltd was incorporated on February 10, 2022, just two weeks before the Russian invasion of Ukraine.
Security experts say that not long after the war started, Stark began hosting dozens of proxy services and free virtual private networking (VPN) services, which are designed to help users shield their Internet usage and location from prying eyes.
Proxy providers allow users to route their Internet and Web browsing traffic through someone else’s computer. From a website’s perspective, the traffic from a proxy network user appears to originate from the rented IP address, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are also massively abused for hiding cybercrime activity because they can make it difficult to trace malicious traffic to its original source.
What’s more, many proxy services do not disclose how they obtain access to the proxies they are renting out, and in many cases the access is obtained through the dissemination of malicious software that turns the infected system into a traffic relay — usually unbeknownst to the legitimate owner of the Internet connection. Other proxy services will allow users to make money by renting out their Internet connection to anyone.
Spur.us is a company that tracks VPNs and proxy services worldwide. Spur finds that Stark Industries (AS44477) currently is home to at least 74 VPN services, and 40 different proxy services. As we’ll see in the final section of this story, just one of those proxy networks has over a million Internet addresses available for rent across the globe.
Raymond Dijkxhoorn operates a hosting firm in The Netherlands called Prolocation. He also co-runs SURBL, an anti-abuse service that flags domains and Internet address ranges that are strongly associated with spam and cybercrime activity, including DDoS.
Dijkxhoorn said last year SURBL heard from multiple people who said they operated VPN services whose web resources were included in SURBL’s block lists.
“We had people doing delistings at SURBL for domain names that were suspended by the registrars,” Dijkhoorn told KrebsOnSecurity. “And at least two of them explained that Stark offered them free VPN services that they were reselling.”
Dijkxhoorn added that Stark Industries also sponsored activist groups from Ukraine.
“How valuable would it be for Russia to know the real IPs from Ukraine’s tech warriors?” he observed.
Richard Hummel is threat intelligence lead at NETSCOUT. Hummel said when he considers the worst of all the hosting providers out there today, Stark Industries is consistently near or at the top of that list.
“The reason is we’ve had at least a dozen service providers come to us saying, ‘There’s this network out there inundating us with traffic,'” Hummel said. “And it wasn’t even DDoS attacks. [The systems] on Stark were just scanning these providers so fast it was crashing some of their services.”
Hummel said NoName will typically launch their attacks using a mix of resources rented from major, legitimate cloud services, and those from so-called “bulletproof” hosting providers like Stark. Bulletproof providers are so named when they earn or cultivate a reputation for ignoring any abuse complaints or police reports about activity on their networks.
Combining bulletproof providers with legitimate cloud hosting, Hummel said, likely makes NoName’s DDoS campaigns more resilient because many network operators will hesitate to be too aggressive in blocking Internet addresses associated with the major cloud services.
“What we typically see here is a distribution of cloud hosting providers and bulletproof hosting providers in DDoS attacks,” he said. “They’re using public cloud hosting providers because a lot of times that’s your first layer of network defense, and because [many companies are wary of] over-blocking access to legitimate cloud resources.”
But even if the cloud provider detects abuse coming from the customer, the provider is probably not going to shut the customer down immediately, Hummel said.
“There is usually a grace period, and even if that’s only an hour or two, you can still launch a large number of attacks in that time,” he said. “And then they just keep coming back and opening new cloud accounts.”
Stark Industries is incorporated at a mail drop address in the United Kingdom. UK business records list an Ivan Vladimirovich Neculiti as the company’s secretary. Mr. Neculiti also is named as the CEO and founder of PQ Hosting Plus S.R.L. (aka Perfect Quality Hosting), a Moldovan company formed in 2019 that lists the same UK mail drop address as Stark Industries.
Ivan Neculiti, as pictured on LinkedIn.
Reached via LinkedIn, Mr. Neculiti said PQ Hosting established Stark Industries as a “white label” of its brand so that “resellers could distribute our services using our IP addresses and their clients would not have any affairs with PQ Hosting.”
“PQ Hosting is a company with over 1,000+ of [our] own physical servers in 38 countries and we have over 100,000 clients,” he said. “Though we are not as large as Hetzner, Amazon and OVH, nevertheless we are a fast growing company that provides services to tens of thousands of private customers and legal entities.”
Asked about the constant stream of DDoS attacks whose origins have traced back to Stark Industries over the past two years, Neculiti maintained Stark hasn’t received any official abuse reports about attacks coming from its networks.
“It was probably some kind of clever attack that we did not see, I do not rule out this fact, because we have a very large number of clients and our Internet channels are quite large,” he said. “But, in this situation, unfortunately, no one contacted us to report that there was an attack from our addresses; if someone had contacted us, we would have definitely blocked the network data.”
DomainTools.com finds Ivan V. Neculiti was the owner of war[.]md, a website launched in 2008 that chronicled the history of a 1990 armed conflict in Moldova known as the Transnistria War and the Moldo-Russian war.
An ad for war.md, circa 2009.
Transnistria is a breakaway pro-Russian region that declared itself a state in 1990, although it is not internationally recognized. The copyright on that website credits the “MercenarieS TeaM,” which was at one time a Moldovan IT firm. Mr. Neculiti confirmed personally registering this domain.
The data breach tracking service Constella Intelligence reports that an Ivan V. Neculiti registered multiple online accounts under the email address dfyz_bk@bk.ru. Cyber intelligence firm Intel 471 shows this email address is tied to the username “dfyz” on more than a half-dozen Russian language cybercrime forums since 2008. The user dfyz on Searchengines[.]ru in 2008 asked other forum members to review war.md, and said they were part of the MercenarieS TeaM.
Back then, dfyz was selling “bulletproof servers for any purpose,” meaning the hosting company would willfully ignore abuse complaints or police inquiries about the activity of its customers.
DomainTools reports there are at least 33 domain names registered to dfyz_bk@bk.ru. Several of these domains have Ivan Neculiti in their registration records, including tracker-free[.]cn, which was registered to an Ivan Neculiti at dfyz_bk@bk.ru and referenced the MercenarieS TeaM in its original registration records.
Dfyz also used the nickname DonChicho, who likewise sold bulletproof hosting services and access to hacked Internet servers. In 2014, a prominent member of the Russian language cybercrime community Antichat filed a complaint against DonChicho, saying this user scammed them and had used the email address dfyz_bk@bk.ru.
The complaint said DonChicho registered on Antichat from the Transnistria Internet address 84.234.55[.]29. Searching this address in Constella reveals it has been used to register just five accounts online that have been created over the years, including one at ask.ru, where the user registered with the email address neculitzy1@yandex.ru. Constella also returns for that email address a user by the name “Ivan” at memoraleak.com and 000webhost.com.
Constella finds that the password most frequently used by the email address dfyz_bk@bk.ru was “filecast,” and that there are more than 90 email addresses associated with this password. Among them are roughly two dozen addresses with the name “Neculiti” in them, as well as the address support@donservers[.]ru.
Intel 471 says DonChicho posted to several Russian cybercrime forums that support@donservers[.]ru was his address, and that he logged into cybercrime forums almost exclusively from Internet addresses in Tiraspol, the capital of Transnistria. A review of DonChicho’s posts shows this person was banned from several forums in 2014 for scamming other users.
Cached copies of DonChicho’s vanity domain (donchicho[.]ru) show that in 2009 he was a spammer who peddled knockoff prescription drugs via Rx-Promotion, once one of the largest pharmacy spam moneymaking programs for Russian-speaking affiliates.
Mr. Neculiti told KrebsOnSecurity he has never used the nickname DonChicho.
“I may assure you that I have no relation to DonChicho nor to his bulletproof servers,” he said.
Below is a mind map that shows the connections between the accounts mentioned above.
A mind map tracing the history of the user Dfyz. Click to enlarge.
Earlier this year, NoName began massively hitting government and industry websites in Moldova. A new report from Arbor Networks says the attacks began around March 6, when NoName alleged the government of Moldova was “craving for Russophobia.”
“Since early March, more than 50 websites have been targeted, according to posted ‘proof’ by the groups involved in attacking the country,” Arbor’s ASERT Team wrote. “While NoName seemingly initiated the ramp of attacks, a host of other DDoS hacktivists have joined the fray in claiming credit for attacks across more than 15 industries.”
The German independent news outlet Correctiv.org last week published a scathing investigative report on Stark Industries and MIRhosting, which notes that Ivan Neculiti operates his hosting companies with the help of his brother, Yuri.
Image credit: correctiv.org.
The report points out that Stark Industries continues to host a Russian disinformation news outlet called “Recent Reliable News” (RRN) that was sanctioned by the European Union in 2023 for spreading links to propaganda blogs and fake European media and government websites.
“The website was not running on computers in Moscow or St. Petersburg until recently, but in the middle of the EU, in the Netherlands, on the computers of the Neculiti brothers,” Correctiv reporters wrote.
“After a request from this editorial team, a well-known service was installed that hides the actual web host,” the report continues. “Ivan Neculiti announced that he had blocked the associated access and server following internal investigations. “We very much regret that we are only now finding out that one of our customers is a sanctioned portal,” said the company boss. However, RRN is still accessible via its servers.”
Correctiv also points to a January 2023 report from the Ukrainian government, which found servers from Stark Industries Solutions were used as part of a cyber attack on the Ukrainian news agency “Ukrinform”. Correctiv notes the notorious hacker group Sandworm — an advanced persistent threat (APT) group operated by a cyberwarfare unit of Russia’s military intelligence service — was identified by Ukrainian government authorities as responsible for that attack.
Public records indicate MIRhosting is based in The Netherlands and is operated by 37-year old Andrey Nesterenko, whose personal website says he is an accomplished concert pianist who began performing publicly at a young age.
DomainTools says mirhosting[.]com is registered to Mr. Nesterenko and to Innovation IT Solutions Corp, which lists addresses in London and in Nesterenko’s stated hometown of Nizhny Novgorod, Russia.
This is interesting because according to the book Inside Cyber Warfare by Jeffrey Carr, Innovation IT Solutions Corp. was responsible for hosting StopGeorgia[.]ru, a hacktivist website for organizing cyberattacks against Georgia that appeared at the same time Russian forces invaded the former Soviet nation in 2008. That conflict was thought to be the first war ever fought in which a notable cyberattack and an actual military engagement happened simultaneously.
Responding to questions from KrebsOnSecurity, Mr. Nesterenko said he couldn’t say whether his network had ever hosted the StopGeorgia website back in 2008 because his company didn’t keep records going back that far. But he said Stark Industries Solutions is indeed one of MIRhsoting’s colocation customers.
“Our relationship is purely provider-customer,” Nesterenko said. “They also utilize multiple providers and data centers globally, so connecting them directly to MIRhosting overlooks their broader network.”
“We take any report of malicious activity seriously and are always open to information that can help us identify and prevent misuse of our infrastructure, whether involving Stark Industries or any other customer,” Nesterenko continued. “In cases where our services are exploited for malicious purposes, we collaborate fully with Dutch cyber police and other relevant authorities to investigate and take appropriate measures. However, we have yet to receive any actionable information beyond the article itself, which has not provided us with sufficient detail to identify or block malicious actors.”
In December 2022, security firm Recorded Future profiled the phishing and credential harvesting infrastructure used for Russia-aligned espionage operations by a group dubbed Blue Charlie (aka TAG-53), which has targeted email accounts of nongovernmental organizations and think tanks, journalists, and government and defense officials.
Recorded Future found that virtually all the Blue Charlie domains existed in just ten different ISPs, with a significant concentration located in two networks, one of which was MIRhosting. Both Microsoft and the UK government assess that Blue Charlie is linked to the Russian threat activity groups variously known as Callisto Group, COLDRIVER, and SEABORGIUM.
Mr. Nesterenko took exception to a story on that report from The Record, which is owned by Recorded Future.
“We’ve discussed its contents with our customer, Stark Industries,” he said. “We understand that they have initiated legal proceedings against the website in question, as they firmly believe that the claims made are inaccurate.”
Recorded Future said they updated their story with comments from Mr. Neculiti, but that they stand by their reporting.
Mr. Nesterenko’s LinkedIn profile says he was previously the foreign region sales manager at Serverius-as, a hosting company in The Netherlands that remains in the same data center as MIRhosting.
In February, the Dutch police took 13 servers offline that were used by the infamous LockBit ransomware group, which had originally bragged on its darknet website that its home base was in The Netherlands. Sources tell KrebsOnSecurity the servers seized by the Dutch police were located in Serverius’ data center in Dronten, which is also shared by MIRhosting.
Serverius-as did not respond to requests for comment. Nesterenko said MIRhosting does use one of Serverius’s data centers for its operations in the Netherlands, alongside two other data centers, but that the recent incident involving the seizure of servers has no connection to MIRhosting.
“We are legally prohibited by Dutch law and police regulations from sharing information with third parties regarding any communications we may have had,” he said.
A February 2024 report from security firm ESET found Serverius-as systems were involved in a series of targeted phishing attacks by Russia-aligned groups against Ukrainian entities throughout 2023. ESET observed that after the spearphishing domains were no longer active, they were converted to promoting rogue Internet pharmacy websites.
A review of the Internet address ranges recently added to the network operated by Stark Industries Solutions offers some insight into its customer base, usage, and maybe even true origins. Here is a snapshot (PDF) of all Internet address ranges announced by Stark Industries so far in the month of May 2024 (this information was graciously collated by the network observability platform Kentik.com).
Those records indicate that the largest portion of the IP space used by Stark is in The Netherlands, followed by Germany and the United States. Stark says it is connected to roughly 4,600 Internet addresses that currently list their ownership as Comcast Cable Communications.
A review of those address ranges at spur.us shows all of them are connected to an entity called Proxyline, which is a sprawling proxy service based in Russia that currently says it has more than 1.6 million proxies globally that are available for rent.
Proxyline dot net.
Reached for comment, Comcast said the Internet address ranges never did belong to Comcast, so it is likely that Stark has been fudging the real location of its routing announcements in some cases.
Stark reports that it has more than 67,000 Internet addresses at Santa Clara, Calif.-based EGIhosting. Spur says the Stark addresses involving EGIhosting all map to Proxyline as well. EGIhosting did not respond to requests for comment.
EGIhosting manages Internet addresses for the Cyprus-based hosting firm ITHOSTLINE LTD (aka HOSTLINE-LTD), which is represented throughout Stark’s announced Internet ranges. Stark says it has more than 21,000 Internet addresses with HOSTLINE. Spur.us finds Proxyline addresses are especially concentrated in the Stark ranges labeled ITHOSTLINE LTD, HOSTLINE-LTD, and Proline IT.
Stark’s network list includes approximately 21,000 Internet addresses at Hockessin, De. based DediPath, which abruptly ceased operations without warning in August 2023. According to a phishing report released last year by Interisle Consulting, DediPath was the fourth most common source of phishing attacks in the year ending Oct. 2022. Spur.us likewise finds that virtually all of the Stark address ranges marked “DediPath LLC” are tied to Proxyline.
Image: Interisle Consulting.
A large number of the Internet address ranges announced by Stark in May originate in India, and the names that are self-assigned to many of these networks indicate they were previously used to send large volumes of spam for herbal medicinal products, with names like HerbalFarm, AdsChrome, Nutravo, Herbzoot and Herbalve.
The anti-spam organization SpamHaus reports that many of the Indian IP address ranges are associated with known “snowshoe spam,” a form of abuse that involves mass email campaigns spread across several domains and IP addresses to weaken reputation metrics and avoid spam filters.
It’s not clear how much of Stark’s network address space traces its origins to Russia, but big chunks of it recently belonged to some of the oldest entities on the Russian Internet (a.k.a. “Runet”).
For example, many Stark address ranges were most recently assigned to a Russian government entity whose full name is the “Federal State Autonomous Educational Establishment of Additional Professional Education Center of Realization of State Educational Policy and Informational Technologies.”
A review of Internet address ranges adjacent to this entity reveals a long list of Russian government organizations that are part of the Federal Guard Service of the Russian Federation. Wikipedia says the Federal Guard Service is a Russian federal government agency concerned with tasks related to protection of several high-ranking state officials, including the President of Russia, as well as certain federal properties. The agency traces its origins to the USSR’s Ninth Directorate of the KGB, and later the presidential security service.
Stark recently announced the address range 213.159.64.0/20 from April 27 to May 1, and this range was previously assigned to an ancient ISP in St. Petersburg, RU called the Computer Technologies Institute Ltd.
According to a post on the Russian language webmaster forum searchengines[.]ru, the domain for Computer Technologies Institute — ctinet[.]ru — is the seventh-oldest domain in the entire history of the Runet.
Curiously, Stark also lists large tracts of Internet addresses (close to 48,000 in total) assigned to a small ISP in Kharkiv, Ukraine called NetAssist. Reached via email, the CEO of NetAssist Max Tulyev confirmed his company provides a number of services to PQ Hosting.
“We colocate their equipment in Warsaw, Madrid, Sofia and Thessaloniki, provide them IP transit and IPv4 addresses,” Tulyev said. “For their size, we receive relatively low number of complains to their networks. I never seen anything about their pro-Russian activity or support of Russian hackers. It is very interesting for me to see proofs of your accusations.”
Spur.us mapped the entire infrastructure of Proxyline, and found more than one million proxies across multiple providers, but by far the biggest concentration was at Stark Industries Solutions. The full list of Proxyline address ranges (.CSV) shows two other ISPs appear repeatedly throughout the list. One is Kharkiv, Ukraine based ITL LLC, also known as Information Technology Laboratories Group, and Integrated Technologies Laboratory.
The second is a related hosting company in Miami, called Green Floid LLC. Green Floid featured in a 2017 scoop by CNN, which profiled the company’s owner and quizzed him about Russian troll farms using proxy networks on Green Floid and its parent firm ITL to mask disinformation efforts tied to the Kremlin’s Internet Research Agency (IRA). At the time, the IRA was using Facebook and other social media networks to spread videos showing police brutality against African Americans in an effort to encourage protests across the United States.
Doug Madory, director of Internet analysis at Kentik, was able to see at a high level the top sources and destinations for traffic traversing Stark’s network.
“Based on our aggregate NetFlow, we see Iran as the top destination (35.1%) for traffic emanating from Stark (AS44477),” Madory said. “Specifically, the top destination is MTN Irancell, while the top source is Facebook. This data supports the theory that AS44477 houses proxy services as Facebook is blocked in Iran.”
On April 30, the security firm Malwarebytes explored an extensive malware operation that targets corporate Internet users with malicious ads. Among the sites used as lures in that campaign were fake Wall Street Journal and CNN websites that told visitors they were required to install a WSJ or CNN-branded browser extension (malware). Malwarebytes found a domain name central to that operation was hosted at Internet addresses owned by Stark Industries.
Image: threatdown.com
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If only Patch Tuesdays came around infrequently — like total solar eclipse rare — instead of just creeping up on us each month like The Man in the Moon. Although to be fair, it would be tough for Microsoft to eclipse the number of vulnerabilities fixed in this month’s patch batch — a record 147 flaws in Windows and related software.
Yes, you read that right. Microsoft today released updates to address 147 security holes in Windows, Office, Azure, .NET Framework, Visual Studio, SQL Server, DNS Server, Windows Defender, Bitlocker, and Windows Secure Boot.
“This is the largest release from Microsoft this year and the largest since at least 2017,” said Dustin Childs, from Trend Micro’s Zero Day Initiative (ZDI). “As far as I can tell, it’s the largest Patch Tuesday release from Microsoft of all time.”
Tempering the sheer volume of this month’s patches is the middling severity of many of the bugs. Only three of April’s vulnerabilities earned Microsoft’s most-dire “critical” rating, meaning they can be abused by malware or malcontents to take remote control over unpatched systems with no help from users.
Most of the flaws that Microsoft deems “more likely to be exploited” this month are marked as “important,” which usually involve bugs that require a bit more user interaction (social engineering) but which nevertheless can result in system security bypass, compromise, and the theft of critical assets.
Ben McCarthy, lead cyber security engineer at Immersive Labs called attention to CVE-2024-20670, an Outlook for Windows spoofing vulnerability described as being easy to exploit. It involves convincing a user to click on a malicious link in an email, which can then steal the user’s password hash and authenticate as the user in another Microsoft service.
Another interesting bug McCarthy pointed to is CVE-2024-29063, which involves hard-coded credentials in Azure’s search backend infrastructure that could be gleaned by taking advantage of Azure AI search.
“This along with many other AI attacks in recent news shows a potential new attack surface that we are just learning how to mitigate against,” McCarthy said. “Microsoft has updated their backend and notified any customers who have been affected by the credential leakage.”
CVE-2024-29988 is a weakness that allows attackers to bypass Windows SmartScreen, a technology Microsoft designed to provide additional protections for end users against phishing and malware attacks. Childs said one of ZDI’s researchers found this vulnerability being exploited in the wild, although Microsoft doesn’t currently list CVE-2024-29988 as being exploited.
“I would treat this as in the wild until Microsoft clarifies,” Childs said. “The bug itself acts much like CVE-2024-21412 – a [zero-day threat from February] that bypassed the Mark of the Web feature and allows malware to execute on a target system. Threat actors are sending exploits in a zipped file to evade EDR/NDR detection and then using this bug (and others) to bypass Mark of the Web.”
Update, 7:46 p.m. ET: A previous version of this story said there were no zero-day vulnerabilities fixed this month. BleepingComputer reports that Microsoft has since confirmed that there are actually two zero-days. One is the flaw Childs just mentioned (CVE-2024-21412), and the other is CVE-2024-26234, described as a “proxy driver spoofing” weakness.
Satnam Narang at Tenable notes that this month’s release includes fixes for two dozen flaws in Windows Secure Boot, the majority of which are considered “Exploitation Less Likely” according to Microsoft.
“However, the last time Microsoft patched a flaw in Windows Secure Boot in May 2023 had a notable impact as it was exploited in the wild and linked to the BlackLotus UEFI bootkit, which was sold on dark web forums for $5,000,” Narang said. “BlackLotus can bypass functionality called secure boot, which is designed to block malware from being able to load when booting up. While none of these Secure Boot vulnerabilities addressed this month were exploited in the wild, they serve as a reminder that flaws in Secure Boot persist, and we could see more malicious activity related to Secure Boot in the future.”
For links to individual security advisories indexed by severity, check out ZDI’s blog and the Patch Tuesday post from the SANS Internet Storm Center. Please consider backing up your data or your drive before updating, and drop a note in the comments here if you experience any issues applying these fixes.
Adobe today released nine patches tackling at least two dozen vulnerabilities in a range of software products, including Adobe After Effects, Photoshop, Commerce, InDesign, Experience Manager, Media Encoder, Bridge, Illustrator, and Adobe Animate.
KrebsOnSecurity needs to correct the record on a point mentioned at the end of March’s “Fat Patch Tuesday” post, which looked at new AI capabilities built into Adobe Acrobat that are turned on by default. Adobe has since clarified that its apps won’t use AI to auto-scan your documents, as the original language in its FAQ suggested.
“In practice, no document scanning or analysis occurs unless a user actively engages with the AI features by agreeing to the terms, opening a document, and selecting the AI Assistant or generative summary buttons for that specific document,” Adobe said earlier this month.
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Thread hijacking attacks. They happen when someone you know has their email account compromised, and you are suddenly dropped into an existing conversation between the sender and someone else. These missives draw on the recipient’s natural curiosity about being copied on a private discussion, which is modified to include a malicious link or attachment. Here’s the story of a thread hijacking attack in which a journalist was copied on a phishing email from the unwilling subject of a recent scoop.
In Sept. 2023, the Pennsylvania news outlet LancasterOnline.com published a story about Adam Kidan, a wealthy businessman with a criminal past who is a major donor to Republican causes and candidates, including Rep. Lloyd Smucker (R-Pa).
The LancasterOnline story about Adam Kidan.
Several months after that piece ran, the story’s author Brett Sholtis received two emails from Kidan, both of which contained attachments. One of the messages appeared to be a lengthy conversation between Kidan and a colleague, with the subject line, “Re: Successfully sent data.” The second missive was a more brief email from Kidan with the subject, “Acknowledge New Work Order,” and a message that read simply, “Please find the attached.”
Sholtis said he clicked the attachment in one of the messages, which then launched a web page that looked exactly like a Microsoft Office 365 login page. An analysis of the webpage reveals it would check any submitted credentials at the real Microsoft website, and return an error if the user entered bogus account information. A successful login would record the submitted credentials and forward the victim to the real Microsoft website.
But Sholtis said he didn’t enter his Outlook username and password. Instead, he forwarded the messages to LancasterOneline’s IT team, which quickly flagged them as phishing attempts.
LancasterOnline Executive Editor Tom Murse said the two phishing messages from Mr. Kidan raised eyebrows in the newsroom because Kidan had threatened to sue the news outlet multiple times over Sholtis’s story.
“We were just perplexed,” Murse said. “It seemed to be a phishing attempt but we were confused why it would come from a prominent businessman we’ve written about. Our initial response was confusion, but we didn’t know what else to do with it other than to send it to the FBI.”
The phishing lure attached to the thread hijacking email from Mr. Kidan.
In 2006, Kidan was sentenced to 70 months in federal prison after pleading guilty to defrauding lenders along with Jack Abramoff, the disgraced lobbyist whose corruption became a symbol of the excesses of Washington influence peddling. He was paroled in 2009, and in 2014 moved his family to a home in Lancaster County, Pa.
The FBI hasn’t responded to LancasterOnline’s tip. Messages sent by KrebsOnSecurity to Kidan’s emails addresses were returned as blocked. Messages left with Mr. Kidan’s company, Empire Workforce Solutions, went unreturned.
No doubt the FBI saw the messages from Kidan for what they likely were: The result of Mr. Kidan having his Microsoft Outlook account compromised and used to send malicious email to people in his contacts list.
Thread hijacking attacks are hardly new, but that is mainly true because many Internet users still don’t know how to identify them. The email security firm Proofpoint says it has tracked north of 90 million malicious messages in the last five years that leverage this attack method.
One key reason thread hijacking is so successful is that these attacks generally do not include the tell that exposes most phishing scams: A fabricated sense of urgency. A majority of phishing threats warn of negative consequences should you fail to act quickly — such as an account suspension or an unauthorized high-dollar charge going through.
In contrast, thread hijacking campaigns tend to patiently prey on the natural curiosity of the recipient.
Ryan Kalember, chief strategy officer at Proofpoint, said probably the most ubiquitous examples of thread hijacking are “CEO fraud” or “business email compromise” scams, wherein employees are tricked by an email from a senior executive into wiring millions of dollars to fraudsters overseas.
But Kalember said these low-tech attacks can nevertheless be quite effective because they tend to catch people off-guard.
“It works because you feel like you’re suddenly included in an important conversation,” Kalember said. “It just registers a lot differently when people start reading, because you think you’re observing a private conversation between two different people.”
Some thread hijacking attacks actually involve multiple threat actors who are actively conversing while copying — but not addressing — the recipient.
“We call these multi-persona phishing scams, and they’re often paired with thread hijacking,” Kalember said. “It’s basically a way to build a little more affinity than just copying people on an email. And the longer the conversation goes on, the higher their success rate seems to be because some people start replying to the thread [and participating] psycho-socially.”
The best advice to sidestep phishing scams is to avoid clicking on links or attachments that arrive unbidden in emails, text messages and other mediums. If you’re unsure whether the message is legitimate, take a deep breath and visit the site or service in question manually — ideally, using a browser bookmark so as to avoid potential typosquatting sites.
The data privacy company Onerep.com bills itself as a Virginia-based service for helping people remove their personal information from almost 200 people-search websites. However, an investigation into the history of onerep.com finds this company is operating out of Belarus and Cyprus, and that its founder has launched dozens of people-search services over the years.
Onerep’s “Protect” service starts at $8.33 per month for individuals and $15/mo for families, and promises to remove your personal information from nearly 200 people-search sites. Onerep also markets its service to companies seeking to offer their employees the ability to have their data continuously removed from people-search sites.
A testimonial on onerep.com.
Customer case studies published on onerep.com state that it struck a deal to offer the service to employees of Permanente Medicine, which represents the doctors within the health insurance giant Kaiser Permanente. Onerep also says it has made inroads among police departments in the United States.
But a review of Onerep’s domain registration records and that of its founder reveal a different side to this company. Onerep.com says its founder and CEO is Dimitri Shelest from Minsk, Belarus, as does Shelest’s profile on LinkedIn. Historic registration records indexed by DomainTools.com say Mr. Shelest was a registrant of onerep.com who used the email address dmitrcox2@gmail.com.
A search in the data breach tracking service Constella Intelligence for the name Dimitri Shelest brings up the email address dimitri.shelest@onerep.com. Constella also finds that Dimitri Shelest from Belarus used the email address d.sh@nuwber.com, and the Belarus phone number +375-292-702786.
Nuwber.com is a people search service whose employees all appear to be from Belarus, and it is one of dozens of people-search companies that Onerep claims to target with its data-removal service. Onerep.com’s website disavows any relationship to Nuwber.com, stating quite clearly, “Please note that OneRep is not associated with Nuwber.com.”
However, there is an abundance of evidence suggesting Mr. Shelest is in fact the founder of Nuwber. Constella found that Minsk telephone number (375-292-702786) has been used multiple times in connection with the email address dmitrcox@gmail.com. Recall that Onerep.com’s domain registration records in 2018 list the email address dmitrcox2@gmail.com.
It appears Mr. Shelest sought to reinvent his online identity in 2015 by adding a “2” to his email address. The Belarus phone number tied to Nuwber.com shows up in the domain records for comversus.com, and DomainTools says this domain is tied to both dmitrcox@gmail.com and dmitrcox2@gmail.com. Other domains that mention both email addresses in their WHOIS records include careon.me, docvsdoc.com, dotcomsvdot.com, namevname.com, okanyway.com and tapanyapp.com.
Onerep.com CEO and founder Dimitri Shelest, as pictured on the “about” page of onerep.com.
A search in DomainTools for the email address dmitrcox@gmail.com shows it is associated with the registration of at least 179 domain names, including dozens of mostly now-defunct people-search companies targeting citizens of Argentina, Brazil, Canada, Denmark, France, Germany, Hong Kong, Israel, Italy, Japan, Latvia and Mexico, among others.
Those include nuwber.fr, a site registered in 2016 which was identical to the homepage of Nuwber.com at the time. DomainTools shows the same email and Belarus phone number are in historic registration records for nuwber.at, nuwber.ch, and nuwber.dk (all domains linked here are to their cached copies at archive.org, where available).
Nuwber.com, circa 2015. Image: Archive.org.
Update, March 21, 11:15 a.m. ET: Mr. Shelest has provided a lengthy response to the findings in this story. In summary, Shelest acknowledged maintaining an ownership stake in Nuwber, but said there was “zero cross-over or information-sharing with OneRep.” Mr. Shelest said any other old domains that may be found and associated with his name are no longer being operated by him.
“I get it,” Shelest wrote. “My affiliation with a people search business may look odd from the outside. In truth, if I hadn’t taken that initial path with a deep dive into how people search sites work, Onerep wouldn’t have the best tech and team in the space. Still, I now appreciate that we did not make this more clear in the past and I’m aiming to do better in the future.” The full statement is available here (PDF).
Original story:
Historic WHOIS records for onerep.com show it was registered for many years to a resident of Sioux Falls, SD for a completely unrelated site. But around Sept. 2015 the domain switched from the registrar GoDaddy.com to eNom, and the registration records were hidden behind privacy protection services. DomainTools indicates around this time onerep.com started using domain name servers from DNS provider constellix.com. Likewise, Nuwber.com first appeared in late 2015, was also registered through eNom, and also started using constellix.com for DNS at nearly the same time.
Listed on LinkedIn as a former product manager at OneRep.com between 2015 and 2018 is Dimitri Bukuyazau, who says their hometown is Warsaw, Poland. While this LinkedIn profile (linkedin.com/in/dzmitrybukuyazau) does not mention Nuwber, a search on this name in Google turns up a 2017 blog post from privacyduck.com, which laid out a number of reasons to support a conclusion that OneRep and Nuwber.com were the same company.
“Any people search profiles containing your Personally Identifiable Information that were on Nuwber.com were also mirrored identically on OneRep.com, down to the relatives’ names and address histories,” Privacyduck.com wrote. The post continued:
“Both sites offered the same immediate opt-out process. Both sites had the same generic contact and support structure. They were – and remain – the same company (even PissedConsumer.com advocates this fact: https://nuwber.pissedconsumer.com/nuwber-and-onerep-20160707878520.html).”
“Things changed in early 2016 when OneRep.com began offering privacy removal services right alongside their own open displays of your personal information. At this point when you found yourself on Nuwber.com OR OneRep.com, you would be provided with the option of opting-out your data on their site for free – but also be highly encouraged to pay them to remove it from a slew of other sites (and part of that payment was removing you from their own site, Nuwber.com, as a benefit of their service).”
Reached via LinkedIn, Mr. Bukuyazau declined to answer questions, such as whether he ever worked at Nuwber.com. However, Constella Intelligence finds two interesting email addresses for employees at nuwber.com: d.bu@nuwber.com, and d.bu+figure-eight.com@nuwber.com, which was registered under the name “Dzmitry.”
PrivacyDuck’s claims about how onerep.com appeared and behaved in the early days are not readily verifiable because the domain onerep.com has been completely excluded from the Wayback Machine at archive.org. The Wayback Machine will honor such requests if they come directly from the owner of the domain in question.
Still, Mr. Shelest’s name, phone number and email also appear in the domain registration records for a truly dizzying number of country-specific people-search services, including pplcrwlr.in, pplcrwlr.fr, pplcrwlr.dk, pplcrwlr.jp, peeepl.br.com, peeepl.in, peeepl.it and peeepl.co.uk.
The same details appear in the WHOIS registration records for the now-defunct people-search sites waatpp.de, waatp1.fr, azersab.com, and ahavoila.com, a people-search service for French citizens.
The German people-search site waatp.de.
A search on the email address dmitrcox@gmail.com suggests Mr. Shelest was previously involved in rather aggressive email marketing campaigns. In 2010, an anonymous source leaked to KrebsOnSecurity the financial and organizational records of Spamit, which at the time was easily the largest Russian-language pharmacy spam affiliate program in the world.
Spamit paid spammers a hefty commission every time someone bought male enhancement drugs from any of their spam-advertised websites. Mr. Shelest’s email address stood out because immediately after the Spamit database was leaked, KrebsOnSecurity searched all of the Spamit affiliate email addresses to determine if any of them corresponded to social media accounts at Facebook.com (at the time, Facebook allowed users to search profiles by email address).
That mapping, which was done mainly by generous graduate students at my alma mater George Mason University, revealed that dmitrcox@gmail.com was used by a Spamit affiliate, albeit not a very profitable one. That same Facebook profile for Mr. Shelest is still active, and it says he is married and living in Minsk [Update, Mar. 16: Mr. Shelest’s Facebook account is no longer active].
The Italian people-search website peeepl.it.
Scrolling down Mr. Shelest’s Facebook page to posts made more than ten years ago show him liking the Facebook profile pages for a large number of other people-search sites, including findita.com, findmedo.com, folkscan.com, huntize.com, ifindy.com, jupery.com, look2man.com, lookerun.com, manyp.com, peepull.com, perserch.com, persuer.com, pervent.com, piplenter.com, piplfind.com, piplscan.com, popopke.com, pplsorce.com, qimeo.com, scoutu2.com, search64.com, searchay.com, seekmi.com, selfabc.com, socsee.com, srching.com, toolooks.com, upearch.com, webmeek.com, and many country-code variations of viadin.ca (e.g. viadin.hk, viadin.com and viadin.de).
The people-search website popopke.com.
Domaintools.com finds that all of the domains mentioned in the last paragraph were registered to the email address dmitrcox@gmail.com.
Mr. Shelest has not responded to multiple requests for comment. KrebsOnSecurity also sought comment from onerep.com, which likewise has not responded to inquiries about its founder’s many apparent conflicts of interest. In any event, these practices would seem to contradict the goal Onerep has stated on its site: “We believe that no one should compromise personal online security and get a profit from it.”
The people-search website findmedo.com.
Max Anderson is chief growth officer at 360 Privacy, a legitimate privacy company that works to keep its clients’ data off of more than 400 data broker and people-search sites. Anderson said it is concerning to see a direct link between between a data removal service and data broker websites.
“I would consider it unethical to run a company that sells people’s information, and then charge those same people to have their information removed,” Anderson said.
Last week, KrebsOnSecurity published an analysis of the people-search data broker giant Radaris, whose consumer profiles are deep enough to rival those of far more guarded data broker resources available to U.S. police departments and other law enforcement personnel.
That story revealed that the co-founders of Radaris are two native Russian brothers who operate multiple Russian-language dating services and affiliate programs. It also appears many of the Radaris founders’ businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.
KrebsOnSecurity will continue investigating the history of various consumer data brokers and people-search providers. If any readers have inside knowledge of this industry or key players within it, please consider reaching out to krebsonsecurity at gmail.com.
Update, March 15, 11:35 a.m. ET: Many readers have pointed out something that was somehow overlooked amid all this research: The Mozilla Foundation, the company that runs the Firefox Web browser, has launched a data removal service called Mozilla Monitor that bundles OneRep. That notice says Mozilla Monitor is offered as a free or paid subscription service.
“The free data breach notification service is a partnership with Have I Been Pwned (“HIBP”),” the Mozilla Foundation explains. “The automated data deletion service is a partnership with OneRep to remove personal information published on publicly available online directories and other aggregators of information about individuals (“Data Broker Sites”).”
In a statement shared with KrebsOnSecurity.com, Mozilla said they did assess OneRep’s data removal service to confirm it acts according to privacy principles advocated at Mozilla.
“We were aware of the past affiliations with the entities named in the article and were assured they had ended prior to our work together,” the statement reads. “We’re now looking into this further. We will always put the privacy and security of our customers first and will provide updates as needed.”
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Internet shopping has become an integral part of our daily lives, providing convenience, variety, and easy price comparisons. However, with this convenience comes potential risks. This article explores the dos and don’ts of online shopping to help you navigate this virtual marketplace safely and effectively.
Online shopping offers an amazing array of benefits. It saves time and effort, provides a platform where product comparison becomes a breeze, and allows us to avoid queues and crowds. Not to mention – it’s open all day, every day. However, it also exposes consumers to cyber threats, misinformation, and poor quality or non-existent products. This is why it is crucial to follow certain guidelines when buying online.
In this article, we will explore various dos and don’ts of online shopping centered around security, payment methods, product audits, return policies, and online behavior. The ultimate goal is to help you become a savvy, risk-aware internet shopper.
To make the most of your online shopping experience and secure your transactions, it’s crucial to adhere to some essential ‘do’s. These simple guidelines not only enhance your safety and satisfaction but also ensure a seamless and enjoyable transaction process.
Your first line of defense when shopping online should be to stick to well-known and trusted retailers. These retailers have established secure online shopping platforms and have robust security measures in place. They also typically have reliable customer support and return policies that protect you as the buyer. Online marketplaces such as Amazon, eBay, and Alibaba also provide customer protection mechanisms for purchases made through their platforms.
However, this does not mean you should completely avoid lesser-known online stores. Many fantastic independent retailers sell online exclusively. The key is to conduct a bit of research on these stores before handing over your money. A quick Google search can help you find reviews and ratings from other customers.
→ Dig Deeper: 8 Ways to Know If Online Stores Are Safe and Legit
Another important tip for safe online shopping is to use secure payment methods. Credit cards and secure online payment services, such as PayPal, have added security measures that protect you from fraud. Such services also often provide dispute resolution services in case something goes wrong with your transaction. When using a credit card, make sure you monitor your statements regularly for any suspicious charges.
→ Dig Deeper: PayPal Users: Here’s What You Need to Know About the New Phishing Scam
Furthermore, avoid using debit cards for online shopping as they lack many of the protections that credit cards provide. If a scammer gains access to your debit card information, they may have the ability to drain your bank account before you even notice.
McAfee Pro Tip: Do you use a digital wallet for online purchases? A digital wallet, or mobile wallet, is a smartphone app that securely stores payment information for tap-to-pay transactions at most point-of-sale terminals. Your digital wallet is secure as long as you safeguard your smartphone with the same level of attention as you would your physical wallet. If you use one, we have some tips to improve your digital wallet’s security.
One fundamental practice to uphold security is to exclusively patronize secure websites. These are platforms that have implemented robust measures to protect the confidentiality and integrity of the data exchanged during your online interactions. Shop only on secure websites that have a valid SSL certificate. Look for “https://” in the URL and a padlock icon in the address bar to ensure your personal information is protected.
The importance of using unique passwords for each online account cannot be overstated. In the event that one of your passwords is compromised, having distinct credentials for different platforms ensures that the security breach is contained, limiting potential damage. Reusing passwords across multiple accounts creates a vulnerability where a single compromised password could lead to unauthorized access to various aspects of your digital life.
Use a strong password, one that combines a mixture of uppercase and lowercase letters, numbers, and symbols and creates a complex sequence that is challenging for malicious actors or automated programs to decipher. Avoid easily guessable information such as birthdays, names, or common words.
Understanding the “Don’ts of Online Shopping” is as crucial as embracing the dos. From avoiding potential pitfalls to safeguarding your personal information, these guidelines serve as a compass, steering you away from common missteps that could compromise your online shopping journey.
Public Wi-Fi networks may be convenient, but they are often insecure. This makes it easy for cybercriminals to intercept your data, including credit card information or login details. So, as a rule of thumb, avoid making online purchases when you’re connected to public Wi-Fi.
→ Dig Deeper: Why You Need to Watch Out When Using Public Wi-Fi
Remember also to be cautious about which websites you visit and what personal information you provide while on public Wi-Fi. Even seemingly harmless activities, like checking email, can expose you to risks if a hacker is spying on your connection.
While shopping online, you might run into deals that seem too good to be true – and often, they are. Extremely low prices can be a sign of a scam, especially if they’re found on an obscure website. Be wary of online stores that require payment via wire transfer, provide vague or non-existent contact information, or have lots of negative reviews.
Keeping your devices, such as your computer, smartphone, or tablet, updated with the latest software is a simple but effective way to maintain a secure online shopping environment. Software updates often include patches for security vulnerabilities that have been discovered by the developers. By not updating your software, you are leaving your devices open to these vulnerabilities, which can be exploited by cybercriminals. Hence, always ensure that your devices are running the latest software versions.
In case of mobile devices, consider installing a trusted security app to help protect you from potential threats. These apps can help detect malware, prevent phishing attempts, and provide a host of other security features to keep you safe while shopping online.
→ Dig Deeper: Why Software Updates Are So Important
If you must shop online while on a public network, use a virtual private network (VPN) to encrypt your activity. A VPN is a tool that can provide an extra layer of security when you are shopping online. A VPN encrypts your internet connection, making your online activity invisible to anyone who might be snooping around, including hackers, your Internet Service Provider (ISP), or even the government. This can especially come in handy when you are shopping on a public Wi-Fi network, as mentioned earlier.
However, it’s important to choose a VPN carefully. Some VPNs can slow down your internet connection significantly or, worse, fail to provide the promised security features. Hence, always opt for a well-renowned and trusted VPN service provider.’
Return and refund policies are something you should never ignore while shopping online. These policies clarify what you can expect if the product turns out to be unsatisfactory, defective, or not as described. So, before making a purchase, always take the time to read and understand the return or refund policy of the online store. Avoid shopping from sites that have unclear, unfair, or non-existent return policies, as this could leave you stuck with unsatisfactory products.
Additionally, always print or save a copy of your order confirmation and receipt. This can be crucial for returning a product or disputing a charge in your credit card statement.
Phishing is a common online scam where cybercriminals trick you into providing sensitive information, such as your credit card details, by pretending to be a trustworthy entity. Often, these scams come in the form of fake emails or texts that look like they’re from reputable companies. Be wary of such communication, especially if it asks for personal or financial details.
Always verify whether the email or text is genuine by contacting the company through their official contact details. Never click on links from suspicious emails as this can also lead to malicious websites designed to steal your information. Remember, reputable companies will never ask for sensitive information through emails or texts.
Online shopping can be a convenient and enjoyable experience, but it also comes with its own set of risks. By following the dos and don’ts highlighted in this article, you can drastically reduce these risks and safeguard yourself from potential cyber threats. Remember to always stay vigilant while shopping online. Be aware of the common scams, stick to trusted retailers, and always protect your personal and financial information.
Improve your online shopping experience with McAfee+, which goes beyond traditional antivirus measures and provides an integrated suite of tools that shield your personal and financial information from evolving cyber threats!
The post Online Shopping: The Dos and Don’ts appeared first on McAfee Blog.
Domain names ending in “.US” — the top-level domain for the United States — are among the most prevalent in phishing scams, new research shows. This is noteworthy because .US is overseen by the U.S. government, which is frequently the target of phishing domains ending in .US. Also, .US domains are only supposed to be available to U.S. citizens and to those who can demonstrate that they have a physical presence in the United States.
.US is the “country code top-level domain” or ccTLD of the United States. Most countries have their own ccTLDs: .MX for Mexico, for example, or .CA for Canada. But few other major countries in the world have anywhere near as many phishing domains each year as .US.
That’s according to The Interisle Consulting Group, which gathers phishing data from multiple industry sources and publishes an annual report on the latest trends. Interisle’s newest study examined six million phishing reports between May 1, 2022 and April 30, 2023, and found 30,000 .US phishing domains.
.US is overseen by the National Telecommunications and Information Administration (NTIA), an executive branch agency of the U.S. Department of Commerce. However, NTIA currently contracts out the management of the .US domain to GoDaddy, by far the world’s largest domain registrar.
Under NTIA regulations, the administrator of the .US registry must take certain steps to verify that their customers actually reside in the United States, or own organizations based in the U.S. But Interisle found that whatever GoDaddy was doing to manage that vetting process wasn’t working.
“The .US ‘nexus’ requirement theoretically limits registrations to parties with a national connection, but .US had very high numbers of phishing domains,” Interisle wrote. “This indicates a possible problem with the administration or application of the nexus requirements.”
Dean Marks is emeritus executive director for a group called the Coalition for Online Accountability, which has been critical of the NTIA’s stewardship of .US. Marks says virtually all European Union member state ccTLDs that enforce nexus restrictions also have massively lower levels of abuse due to their policies and oversight.
“Even very large ccTLDs, like .de for Germany — which has a far larger market share of domain name registrations than .US — have very low levels of abuse, including phishing and malware,” Marks told KrebsOnSecurity. “In my view, this situation with .US should not be acceptable to the U.S. government overall, nor to the US public.”
Marks said there are very few phishing domains ever registered in other ccTLDs that also restrict registrations to their citizens, such as .HU (Hungary), .NZ (New Zealand), and .FI (Finland), where a connection to the country, a proof of identity, or evidence of incorporation are required.
“Or .LK (Sri Lanka), where the acceptable use policy includes a ‘lock and suspend’ if domains are reported for suspicious activity,” Marks said. “These ccTLDs make a strong case for validating domain registrants in the interest of public safety.”
Sadly, .US has been a cesspool of phishing activity for many years. As far back as 2018, Interisle found .US domains were the worst in the world for spam, botnet (attack infrastructure for DDOS etc.) and illicit or harmful content. Back then, .US was being operated by a different contractor.
In response to questions from KrebsOnSecurity, GoDaddy said all .US registrants must certify that they meet the NTIA’s nexus requirements. But this appears to be little more than an affirmative response that is already pre-selected for all new registrants.
Attempting to register a .US domain through GoDaddy, for example, leads to a U.S. Registration Information page that auto-populates the nexus attestation field with the response, “I am a citizen of the US.” Other options include, “I am a permanent resident of the US,” and “My primary domicile is in the US.” It currently costs just $4.99 to obtain a .US domain through GoDaddy.
GoDaddy said it also conducts a scan of selected registration request information, and conducts “spot checks” on registrant information.
“We conduct regular reviews, per policy, of registration data within the Registry database to determine Nexus compliance with ongoing communications to registrars and registrants,” the company said in a written statement.
GoDaddy says it “is committed to supporting a safer online environment and proactively addressing this issue by assessing it against our own anti-abuse mitigation system.”
“We stand against DNS abuse in any form and maintain multiple systems and protocols to protect all the TLDs we operate,” the statement continued. “We will continue to work with registrars, cybersecurity firms and other stakeholders to make progress with this complex challenge.”
Interisle found significant numbers of .US domains were registered to attack some of the United States’ most prominent companies, including Bank of America, Amazon, Apple, AT&T, Citi, Comcast, Microsoft, Meta, and Target.
“Ironically, at least 109 of the .US domains in our data were used to attack the United States government, specifically the United States Postal Service and its customers,” Interisle wrote. “.US domains were also used to attack foreign government operations: six .US domains were used to attack Australian government services, six attacked Great’s Britain’s Royal Mail, one attacked Canada Post, and one attacked the Denmark Tax Authority.”
The NTIA recently published a proposal that would allow GoDaddy to redact registrant data from WHOIS registration records. The current charter for .US specifies that all .US registration records be public.
Interisle argues that without more stringent efforts to verify a United States nexus for new .US domain registrants, the NTIA’s proposal will make it even more difficult to identify phishers and verify registrants’ identities and nexus qualifications.
In a written statement, the NTIA said DNS abuse is a priority issue for the agency, and that NTIA supports “evidence-based policymaking.”
“We look forward to reviewing the report and will engage with our contractor for the .US domain on steps that we can take not only to address phishing, but the other forms of DNS abuse as well,” the statement reads.
Interisle sources its phishing data from several places, including the Anti-Phishing Working Group (APWG), OpenPhish, PhishTank, and Spamhaus. For more phishing facts, see Interisle’s 2023 Phishing Landscape report (PDF).’
Update, Sept. 5, 1:44 p.m. ET: Updated story with statement provided today by the NTIA.
[This is Part III in a series on research conducted for a recent Hulu documentary on the 2015 hack of marital infidelity website AshleyMadison.com.]
In 2019, a Canadian company called Defiant Tech Inc. pleaded guilty to running LeakedSource[.]com, a service that sold access to billions of passwords and other data exposed in countless data breaches. KrebsOnSecurity has learned that the owner of Defiant Tech, a 32-year-old Ontario man named Jordan Evan Bloom, was hired in late 2014 as a developer for the marital infidelity site AshleyMadison.com. Bloom resigned from AshleyMadison citing health reasons in June 2015 — less than one month before unidentified hackers stole data on 37 million users — and launched LeakedSource three months later.
Jordan Evan Bloom, posing in front of his Lamborghini.
On Jan. 15, 2018, the Royal Canadian Mounted Police (RCMP) charged then 27-year-old Bloom, of Thornhill, Ontario, with selling stolen personal identities online through the website LeakedSource[.]com.
LeakedSource was advertised on a number of popular cybercrime forums as a service that could help hackers break into valuable or high-profile accounts. LeakedSource also tried to pass itself off as a legal, legitimate business that was marketing to security firms and professionals.
The RCMP arrested Bloom in December 2017, and said he made approximately $250,000 selling hacked data, which included information on 37 million user accounts leaked in the 2015 Ashley Madison breach.
Subsequent press releases from the RCMP about the LeakedSource investigation omitted any mention of Bloom, and referred to the defendant only as Defiant Tech. In a legal settlement that is quintessentially Canadian, the matter was resolved in 2019 after Defiant Tech agreed to plead guilty. The RCMP declined to comment for this story.
The Impact Team, the hacker group that claimed responsibility for stealing and leaking the AshleyMadison user data, also leaked several years worth of email from then-CEO Noel Biderman. A review of those messages shows that Ashley Madison hired Jordan Evan Bloom as a PHP developer in December 2014 — even though the company understood that Bloom’s success as a programmer and businessman was tied to shady and legally murky enterprises.
Bloom’s recommendation came to Biderman via Trevor Sykes, then chief technology officer for Ashley Madison parent firm Avid Life Media (ALM). The following is an email from Sykes to Biderman dated Nov. 14, 2014:
“Greetings Noel,
“We’d like to offer Jordan Bloom the position of PHP developer reporting to Mike Morris for 75k CAD/Year. He did well on the test, but he also has a great understanding of the business side of things having run small businesses himself. This was an internal referral.”
When Biderman responded that he needed more information about the candidate, Sykes replied that Bloom was independently wealthy as a result of his forays into the shadowy world of “gold farming” — the semi-automated use of large numbers of player accounts to win some advantage that is usually related to cashing out game accounts or inventory. Gold farming is particularly prevalent in massively multiplayer online role-playing games (MMORPGs), such as RuneScape and World of Warcraft.
“In his previous experience he had been doing RMT (Real Money Trading),” Sykes wrote. “This is the practice of selling virtual goods in games for real world money. This is a grey market, which is usually against the terms and services of the game companies.” Here’s the rest of his message to Biderman:
“RMT sellers traditionally have a lot of problems with chargebacks, and payment processor compliance. During my interview with him, I spent some time focusing in on this. He had to demonstrate to the processor, Paypal, at the time he had a business and technical strategy to address his charge back rate.”
“He ran this company himself, and did all the coding, including the integration with the processors,” Sykes continued in his assessment of Bloom. “Eventually he was squeezed out by Chinese gold farmers, and their ability to market with much more investment than he could. In addition the cost of ‘farming’ the virtual goods was cheaper in China to do than in North America.”
The gold farming reference is fascinating because in 2017 KrebsOnSecurity published Who Ran LeakedSource?, which examined clues suggesting that one of the administrators of LeakedSource also was the admin of abusewith[.]us, a site unabashedly dedicated to helping people hack email and online gaming accounts.
An administrator account Xerx3s on Abusewithus.
Abusewith[.]us began in September 2013 as a forum for learning and teaching how to hack accounts at Runescape, an MMORPG set in a medieval fantasy realm where players battle for kingdoms and riches.
The currency with which Runescape players buy and sell weapons, potions and other in-game items are virtual gold coins, and many of Abusewith[dot]us’s early members traded in a handful of commodities: Phishing kits and exploits that could be used to steal Runescape usernames and passwords from fellow players; virtual gold plundered from hacked accounts; and databases from hacked forums and websites related to Runescape and other online games.
That 2017 report here interviewed a Michigan man who acknowledged being administrator of Abusewith[.]us, but denied being the operator of LeakedSource. Still, the story noted that LeakedSource likely had more than one operator, and breached records show Bloom was a prolific member of Abusewith[.]us.
In an email to all employees on Dec. 1, 2014, Ashley Madison’s director of HR said Bloom graduated from York University in Toronto with a degree in theoretical physics, and that he has been an active programmer since high school.
“He’s a proprietor of a high traffic multiplayer game and developer/publisher of utilities such as PicTrace,” the HR director enthused. “He will be a great addition to the team.”
PicTrace appears to have been a service that allowed users to glean information about anyone who viewed an image hosted on the platform, such as their Internet address, browser type and version number. A copy of pictrace[.]com from Archive.org in 2012 redirects to the domain qksnap.com, which DomainTools.com says was registered to a Jordan Bloom from Thornhill, ON that same year.
The street address listed in the registration records for qksnap.com — 204 Beverley Glen Blvd — also shows up in the registration records for leakadvisor[.]com, a domain registered in 2017 just months after Canadian authorities seized the servers running LeakedSource.
Pictrace, one of Jordan Bloom’s early IT successes.
A review of passive DNS records from DomainTools indicates that in 2013 pictrace[.]com shared a server with just a handful of other domains, including Near-Reality[.]com — a popular RuneScape Private Server (RSPS) game based on the RuneScape MMORPG.
Copies of near-reality[.]com from 2013 via Archive.org show the top of the community’s homepage was retrofitted with a message saying Near Reality was no longer available due to a copyright dispute. Although the site doesn’t specify the other party to the copyright dispute, it appears Near-Reality got sued by Jagex, the owner of RuneScape.
The message goes on to say the website will no longer “encourage, facilitate, enable or condone (i) any infringement of copyright in RuneScape or any other Jagex product; nor (ii) any breach of the terms and conditions of RuneScape or any other Jagex product.”
A scene from the MMORPG RuneScape.
Near Reality also has a Facebook page that was last updated in 2019, when its owner posted a link to a news story about Defiant Tech’s guilty plea in the LeakedSource investigation. That Facebook page indicates Bloom also went by the nickname “Agentjags.”
“Just a quick PSA,” reads a post to the Near Reality Facebook page dated Jan. 21, 2018, which linked to a story about the charges against Bloom and a photo of Bloom standing in front of his lime-green Lamborghini. “Agentjags has got involved in some shady shit that may have compromised your personal details. I advise anyone who is using an old NR [Near Reality] password for anything remotely important should change it ASAP.”
By the beginning of 2016, Bloom was nowhere to be found, and was suspected of having fled his country for the Caribbean, according to the people commenting on the Near Reality Facebook page:
“Jordan aka Agentjags has gone missing,” wrote a presumed co-owner of the Facebook page. “He is supposedly hiding in St. Lucia, doing what he loved, scuba-diving. Any information to his whereabouts will be appreciated.”
KrebsOnSecurity ran the unusual nickname “AgentJags” through a search at Constella Intelligence, a commercial service that tracks breached data sets. That search returned just a few dozen results — and virtually all were accounts at various RuneScape-themed sites, including a half-dozen accounts at Abusewith[.]us.
Constella found other “AgentJags” accounts tied to the email address ownagegaming1@gmail.com. The marketing firm Apollo.io experienced a data breach several years back, and according to Apollo the email address ownagegaming1@gmail.com belongs to Jordan Bloom in Ontario.
Constella also revealed that the password frequently used by ownagegaming1@gmail.com across many sites was some variation on “niggapls,” which my 2017 report found was also the password used by the administrator of LeakedSource.
Constella discovered that the email eric.malek@rogers.com comes up when one searches for “AgentJags.” This is curious because emails leaked from Ashley Madison’s then-CEO Biderman show that Eric Malek from Toronto was the Ashley Madison employee who initially recommended Bloom for the PHP developer job.
According to DomainTools.com, Eric.Malek@rogers.com was used to register the domain devjobs.ca, which previously advertised “the most exciting developer jobs in Canada, delivered to you weekly.” Constella says eric.malek@rogers.com also had an account at Abusewith[.]us — under the nickname “Jags.”
Biderman’s email records show Eric Malek was also a PHP developer for Ashley Madison, and that he was hired into this position just a few months before Bloom — on Sept. 2, 2014. The CEO’s leaked emails show Eric Malek resigned from his developer position at Ashley Madison on June 19, 2015.
“Please note that Eric Malek has resigned from this position with Avid and his last day will be June 19th,” read a June 5, 2015 email from ALM’s HR director. “He is resigning to deal with some personal issues which include health issues. Because he is not sure how much time it will take to resolve, he is not requesting a leave of absence (his time off will be indefinite). Overall, he likes the company and plans to reach out to Trevor or I when the issues are resolved to see what is available at that time.”
A follow-up email from Biderman demanded, “want to know where he’s truly going….,” and it’s unclear whether there was friction with Malek’s departure. But ALM General Counsel Avi Weisman replied indicating that Malek probably would not sign an “Exit Acknowledgment Form” prior to leaving, and that the company had unanswered questions for Malek.
“Aneka should dig during exit interview,” Weisman wrote. “Let’s see if he balks at signing the Acknowledgment.”
Bloom’s departure notice from Ashley Madison’s HR person, dated June 23, 2015, read:
“Please note that Jordan Bloom has resigned from his position as PHP Developer with Avid. He is leaving for personal reasons. He has a neck issue that will require surgery in the upcoming months and because of his medical appointment schedule and the pain he is experiencing he can no longer commit to a full-time schedule. He may pick up contract work until he is back to 100%.”
A follow-up note to Biderman about this announcement read:
“Note that he has disclosed that he is independently wealthy so he can get by without FT work until he is on the mend. He has signed the Exit Acknowledgement Form already without issue. He also says he would consider reapplying to Avid in the future if we have opportunities available at that time.”
Perhaps Mr. Bloom hurt his neck from craning it around blind spots in his Lamborghini. Maybe it was from a bad scuba outing. Whatever the pain in Bloom’s neck was, it didn’t stop him from launching himself fully into LeakedSource[.]com, which was registered roughly one month after the Impact Team leaked data on 37 million Ashley Madison accounts.
Mr. Malek declined a request for comment. A now-deleted LinkedIn profile for Malek from December 2018 listed him as a “technical recruiter” from Toronto who also attended Mr. Bloom’s alma mater — York University. That resume did not mention Mr. Malek’s brief stint as a PHP developer at Ashley Madison.
“Developer, entrepreneur, and now technical recruiter of the most uncommon variety!” Mr. Malek’s LinkedIn profile enthused. “Are you a developer, or other technical specialist, interested in working with a recruiter who can properly understand your concerns and aspirations, technical, environmental and financial? Don’t settle for a ‘hack’; this is your career, let’s do it right! Connect with me on LinkedIn. Note: If you are not a resident of Canada/Toronto, I cannot help you.”
Mr. Bloom told KrebsOnSecurity he had no role in harming or hacking Ashley Madison. Bloom validated his identity by responding at one of the email addresses mentioned above, and agreed to field questions so long as KrebsOnSecurity agreed to publish our email conversation in full (PDF).
Bloom said Mr. Malek did recommend him for the Ashley Madison job, but that Mr. Malek also received a $5,000 referral bonus for doing so. Given Mr. Malek’s stated role as a technical recruiter, it seems likely he also recommended several other employees to Ashley Madison.
Bloom was asked whether anyone at the RCMP, Ashley Madison or any authority anywhere ever questioned him in connection with the July 2015 hack of Ashley Madison. He replied that he was called once by someone claiming to be from the Toronto Police Service asking if he knew anything about the Ashley Madison hack.
“The AM situation was not something they pursued according to the RCMP disclosure,” Bloom wrote. “Learning about the RCMP’s most advanced cyber investigative techniques and capabilities was very interesting though. I was eventually told information by a third party which included knowledge that law enforcement effectively knew who the hacker was, but didn’t have enough evidence to proceed with a case. That is the extent of my involvement with any authorities.”
As to his company’s guilty plea for operating LeakedSource, Bloom maintains that the judge at his preliminary inquiry found that even if everything the Canadian government alleged was true it would not constitute a violation of any law in Canada with respect the charges the RCMP leveled against him, which included unauthorized use of a computer and “mischief to data.”
“In Canada at the lower court level we are allowed to possess stolen information and manipulate our copies of them as we please,” Bloom said. “The judge however decided that a trial was required to determine whether any activities of mine were reckless, as the other qualifier of intentionally criminal didn’t apply. I will note here that nothing I was accused of doing would have been illegal if done in the United States of America according to their District Attorney. +1 for free speech in America vs freedom of expression in Canada.”
“Shortly after their having most of their case thrown out, the Government proposed an offer during a closed door meeting where they would drop all charges against me, provide full and complete personal immunity, and in exchange the Corporation which has since been dissolved would plead guilty,” Bloom continued. “The Corporation would also pay a modest fine.”
Bloom said he left Ashley Madison because he was bored, but he acknowledged starting LeakedSource partly in response to the Ashley Madison hack.
“I intended to leverage my gaming connections to get into security work including for other private servers such as Minecraft communities and others,” Bloom said. “After months of asking management for more interesting tasks, I became bored. Some days I had virtually nothing to do except spin in my chair so I would browse the source code for security holes to fix because I found it enjoyable.”
“I believe the decision to start LS [LeakedSource] was partly inspired by the AM hack itself, and the large number of people from a former friend group messaging me asking if XYZ person was in the leak after I revealed to them that I downloaded a copy and had the ability to browse it,” Bloom continued. “LS was never my idea – I was just a builder, and the only Canadian. In other countries it was never thought to be illegal on closer examination of their laws.”
Bloom said he still considers himself independently wealthy, and that still has the lime green Lambo. But he said he’s currently unemployed and can’t seem to land a job in what he views as his most promising career path: Information security.
“As I’m sure you’re aware, having negative media attention associated with alleged (key word) criminal activity can have a detrimental effect on employment, banking and relationships,” Bloom wrote. “I have no current interest in being a business owner, nor do I have any useful business ideas to be honest. I was and am interested in interesting Information Security/programming work but it’s too large of a risk for any business to hire someone who was formerly accused of a crime.”
If you liked this story, please consider reading the first two pieces in this series:
SEO Expert Hired and Fired by Ashley Madison Turned on Company, Promising Revenge
Top Suspect in 2015 Ashley Madison Hack Committed Suicide in 2014
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The United Parcel Service (UPS) says fraudsters have been harvesting phone numbers and other information from its online shipment tracking tool in Canada to send highly targeted SMS phishing (a.k.a. “smishing”) messages that spoofed UPS and other top brands. The missives addressed recipients by name, included details about recent orders, and warned that those orders wouldn’t be shipped unless the customer paid an added delivery fee.
In a snail mail letter sent this month to Canadian customers, UPS Canada Ltd. said it is aware that some package recipients have received fraudulent text messages demanding payment before a package can be delivered, and that it has been working with partners in its delivery chain to try to understand how the fraud was occurring.
The recent letter from UPS about SMS phishers harvesting shipment details and phone numbers from its website.
“During that review, UPS discovered a method by which a person who searched for a particular package or misused a package look-up tool could obtain more information about the delivery, potentially including a recipient’s phone number,” the letter reads. “Because this information could be misused by third parties, including potentially in a smishing scheme, UPS has taken steps to limit access to that information.”
The written notice goes on to say UPS believes the data exposure “affected packages for a small group of shippers and some of their customers from February 1, 2022 to April 24, 2023.”
As early as April 2022, KrebsOnSecurity began receiving tips from Canadian readers who were puzzling over why they’d just received one of these SMS phishing messages that referenced information from a recent order they’d legitimately placed at an online retailer.
In March, 2023, a reader named Dylan from British Columbia wrote in to say he’d received one of these shipping fee scam messages not long after placing an order to buy gobs of building blocks directly from Lego.com. The message included his full name, phone number, and postal code, and urged him to click a link to mydeliveryfee-ups[.]info and pay a $1.55 delivery fee that was supposedly required to deliver his Legos.
“From searching the text of this phishing message, I can see that a lot of people have experienced this scam, which is more convincing because of the information the phishing text contains,” Dylan wrote. “It seems likely to me that UPS is leaking information somehow about upcoming deliveries.”
Josh is a reader who works for a company that ships products to Canada, and in early January 2023 he inquired whether there was any information about a breach at UPS Canada.
“We’ve seen many of our customers targeted with a fraudulent UPS text message scheme after placing an order,” Josh said. “A link is provided (often only after the customer responds to the text) which takes you to a captcha page, followed by a fraudulent payment collection page.”
Pivoting on the domain in the smishing message sent to Dylan shows the phishing domain shared an Internet host in Russia [91.215.85-166] with nearly two dozen other smishing related domains, including upsdelivery[.]info, legodelivery[.]info, adidascanadaltd[.]com, crocscanadafee[.]info, refw0234apple[.]info, vista-printcanada[.]info and telus-ca[.]info.
The inclusion of big-name brands in the domains of these UPS smishing campaigns suggests the perpetrators had the ability to focus their lookups on UPS customers who had recently ordered items from specific companies.
Attempts to visit these domains with a web browser failed, but loading them in a mobile device (or in my case, emulating a mobile device using a virtual machine and Developer Tools in Firefox) revealed the first stage of this smishing attack. As Josh mentioned, what first popped up was a CAPTCHA; after the visitor solved the CAPTCHA, they were taken through several more pages that requested the user’s full name, date of birth, credit card number, address, email and phone number.
A smishing website targeting Canadians who recently purchased from Adidas online. The site would only load in a mobile browser.
In April 2022, KrebsOnSecurity heard from Alex, the CEO of a technology company in Canada who asked to leave his last name out of this story. Alex reached out when he began receiving the smishing messages almost immediately after ordering two sets of Airpods directly from Apple’s website.
What puzzled Alex most was that he’d instructed Apple to send the Airpods as a gift to two different people, and less than 24 hours later the phone number he uses for his Apple account received two of the phishing messages, both of which contained salutations that included the names of the people for whom he’d bought Airpods.
“I’d put the recipient as different people on my team, but because it was my phone number on both orders I was the one getting the texts,” Alex explained. “That same day, I got text messages referring to me as two different people, neither of whom were me.”
Alex said he believes UPS Canada either doesn’t fully understand what happened yet, or it is being coy about what it knows. He said the wording of UPS’s response misleadingly suggests the smishing attacks were somehow the result of hackers randomly looking up package information via the company’s tracking website.
Alex said it’s likely that whoever is responsible figured out how to query the UPS Canada website for only pending orders from specific brands, perhaps by exploiting some type of application programming interface (API) that UPS Canada makes or made available to its biggest retail partners.
“It wasn’t like I put the order through [on Apple.ca] and some days or weeks later I got a targeted smishing attack,” he said. “It was more or less the same day. And it was as if [the phishers] were being notified the order existed.”
The letter to UPS Canada customers does not mention whether any other customers in North America were affected, and it remains unclear whether any UPS customers outside of Canada may have been targeted.
In a statement provided to KrebsOnSecurity, Sandy Springs, Ga. based UPS [NYSE:UPS] said the company has been working with partners in the delivery chain to understand how that fraud was being perpetrated, as well as with law enforcement and third-party experts to identify the cause of this scheme and to put a stop to it.
“Law enforcement has indicated that there has been an increase in smishing impacting a number of shippers and many different industries,” reads an email from Brian Hughes, director of financial and strategy communications at UPS.
“Out of an abundance of caution, UPS is sending privacy incident notification letters to individuals in Canada whose information may have been impacted,” Hughes said. “We encourage our customers and general consumers to learn about the ways they can stay protected against attempts like this by visiting the UPS Fight Fraud website.”
As the war shows no signs of ending and cyber-activity by states and criminal groups remains high, conversations around the cyber-resilience of critical infrastructure have never been more vital
The post How the war in Ukraine has been a catalyst in private‑public collaborations appeared first on WeLiveSecurity
A shocking number of organizations — including banks and healthcare providers — are leaking private and sensitive information from their public Salesforce Community websites, KrebsOnSecurity has learned. The data exposures all stem from a misconfiguration in Salesforce Community that allows an unauthenticated user to access records that should only be available after logging in.
A researcher found DC Health had five Salesforce Community sites exposing data.
Salesforce Community is a widely-used cloud-based software product that makes it easy for organizations to quickly create websites. Customers can access a Salesforce Community website in two ways: Authenticated access (requiring login), and guest user access (no login required). The guest access feature allows unauthenticated users to view specific content and resources without needing to log in.
However, sometimes Salesforce administrators mistakenly grant guest users access to internal resources, which can cause unauthorized users to access an organization’s private information and lead to potential data leaks.
Until being contacted by this reporter on Monday, the state of Vermont had at least five separate Salesforce Community sites that allowed guest access to sensitive data, including a Pandemic Unemployment Assistance program that exposed the applicant’s full name, Social Security number, address, phone number, email, and bank account number.
This misconfigured Salesforce Community site from the state of Vermont was leaking pandemic assistance loan application data, including names, SSNs, email address and bank account information.
Vermont’s Chief Information Security Officer Scott Carbee said his security teams have been conducting a full review of their Salesforce Community sites, and already found one additional Salesforce site operated by the state that was also misconfigured to allow guest access to sensitive information.
“My team is frustrated by the permissive nature of the platform,” Carbee said.
Carbee said the vulnerable sites were all created rapidly in response to the Coronavirus pandemic, and were not subjected to their normal security review process.
“During the pandemic, we were largely standing up tons of applications, and let’s just say a lot of them didn’t have the full benefit of our dev/ops process,” Carbee said. “In our case, we didn’t have any native Salesforce developers when we had to suddenly stand up all these sites.”
Earlier this week, KrebsOnSecurity notified Columbus, Ohio-based Huntington Bank that its recently acquired TCF Bank had a Salesforce Community website that was leaking documents related to commercial loans. The data fields in those loan applications included name, address, full Social Security number, title, federal ID, IP address, average monthly payroll, and loan amount.
Huntington Bank has disabled the leaky TCF Bank Salesforce website. Matthew Jennings, deputy chief information security officer at Huntington, said the company was still investigating how the misconfiguration occurred, how long it lasted, and how many records may have been exposed.
KrebsOnSecurity learned of the leaks from security researcher Charan Akiri, who said he wrote a program that identified hundreds of other organizations running misconfigured Salesforce pages. But Akiri said he’s been wary of probing too far, and has had difficulty getting responses from most of the organizations he has notified to date.
“In January and February 2023, I contacted government organizations and several companies, but I did not receive any response from these organizations,” Akiri said. “To address the issue further, I reached out to several CISOs on LinkedIn and Twitter. As a result, five companies eventually fixed the problem. Unfortunately, I did not receive any responses from government organizations.”
The problem Akiri has been trying to raise awareness about came to the fore in August 2021, when security researcher Aaron Costello published a blog post explaining how misconfigurations in Salesforce Community sites could be exploited to reveal sensitive data (Costello subsequently published a follow-up post detailing how to lock down Salesforce Community sites).
On Monday, KrebsOnSecurity used Akiri’s findings to notify Washington D.C. city administrators that at least five different public DC Health websites were leaking sensitive information. One DC Health Salesforce Community website designed for health professionals seeking to renew licenses with the city leaked documents that included the applicant’s full name, address, Social Security number, date of birth, license number and expiration, and more.
Akiri said he notified the Washington D.C. government in February about his findings, but received no response. Reached by KrebsOnSecurity, interim Chief Information Security Officer Mike Rupert initially said the District had hired a third party to investigate, and that the third party confirmed the District’s IT systems were not vulnerable to data loss from the reported Salesforce configuration issue.
But after being presented with a document including the Social Security number of a health professional in D.C. that was downloaded in real-time from the DC Health public Salesforce website, Rupert acknowledged his team had overlooked some configuration settings.
Washington, D.C. health administrators are still smarting from a data breach earlier this year at the health insurance exchange DC Health Link, which exposed personal information for more than 56,000 users, including many members of Congress.
That data later wound up for sale on a top cybercrime forum. The Associated Press reports that the DC Health Link breach was likewise the result of human error, and said an investigation revealed the cause was a DC Health Link server that was “misconfigured to allow access to the reports on the server without proper authentication.”
Salesforce says the data exposures are not the result of a vulnerability inherent to the Salesforce platform, but they can occur when customers’ access control permissions are misconfigured.
“As previously communicated to all Experience Site and Sites customers, we recommend utilizing the Guest User Access Report Package to assist in reviewing access control permissions for unauthenticated users,” reads a Salesforce advisory from Sept. 2022. “Additionally, we suggest reviewing the following Help article, Best Practices and Considerations When Configuring the Guest User Profile.”
In a written statement, Salesforce said it is actively focused on data security for organizations with guest users, and that it continues to release “robust tools and guidance for our customers,” including:
Control Which Users Experience Cloud Site Users Can See
Best Practices and Considerations When Configuring the Guest User Profile
“We’ve also continued to update our Guest User security policies, beginning with our Spring ‘21 release with more to come in Summer ‘23,” the statement reads. “Lastly, we continue to proactively communicate with customers to help them understand the capabilities available to them, and how they can best secure their instance of Salesforce to meet their security, contractual, and regulatory obligations.”
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