Login
A Texas firm recently charged with conspiring to distribute synthetic opioids in the United States is at the center of a vast network of companies in the U.S. and Pakistan whose employees are accused of using online ads to scam westerners seeking help with trademarks, book writing, mobile app development and logo designs, a new investigation reveals.
In an indictment (PDF) unsealed last month, the U.S. Department of Justice said Dallas-based eWorldTrade “operated an online business-to-business marketplace that facilitated the distribution of synthetic opioids such as isotonitazene and carfentanyl, both significantly more potent than fentanyl.”
Launched in 2017, eWorldTrade[.]com now features a seizure notice from the DOJ. eWorldTrade operated as a wholesale seller of consumer goods, including clothes, machinery, chemicals, automobiles and appliances. The DOJ’s indictment includes no additional details about eWorldTrade’s business, origins or other activity, and at first glance the website might appear to be a legitimate e-commerce platform that also just happened to sell some restricted chemicals.
A screenshot of the eWorldTrade homepage on March 25, 2025. Image: archive.org.
However, an investigation into the company’s founders reveals they are connected to a sprawling network of websites that have a history of extortionate scams involving trademark registration, book publishing, exam preparation, and the design of logos, mobile applications and websites.
Records from the U.S. Patent and Trademark Office (USPTO) show the eWorldTrade mark is owned by an Azneem Bilwani in Karachi (this name also is in the registration records for the now-seized eWorldTrade domain). Mr. Bilwani is perhaps better known as the director of the Pakistan-based IT provider Abtach Ltd., which has been singled out by the USPTO and Google for operating trademark registration scams (the main offices for eWorldtrade and Abtach share the same address in Pakistan).
In November 2021, the USPTO accused Abtach of perpetrating “an egregious scheme to deceive and defraud applicants for federal trademark registrations by improperly altering official USPTO correspondence, overcharging application filing fees, misappropriating the USPTO’s trademarks, and impersonating the USPTO.”
Abtach offered trademark registration at suspiciously low prices compared to legitimate costs of over USD $1,500, and claimed they could register a trademark in 24 hours. Abtach reportedly rebranded to Intersys Limited after the USPTO banned Abtach from filing any more trademark applications.
In a note published to its LinkedIn profile, Intersys Ltd. asserted last year that certain scam firms in Karachi were impersonating the company.
Many of Abtach’s employees are former associates of a similar company in Pakistan called Axact that was targeted by Pakistani authorities in a 2015 fraud investigation. Axact came under law enforcement scrutiny after The New York Times ran a front-page story about the company’s most lucrative scam business: Hundreds of sites peddling fake college degrees and diplomas.
People who purchased fake certifications were subsequently blackmailed by Axact employees posing as government officials, who would demand additional payments under threats of prosecution or imprisonment for having bought fraudulent “unauthorized” academic degrees. This practice created a continuous cycle of extortion, internally referred to as “upselling.”
“Axact took money from at least 215,000 people in 197 countries — one-third of them from the United States,” The Times reported. “Sales agents wielded threats and false promises and impersonated government officials, earning the company at least $89 million in its final year of operation.”
Dozens of top Axact employees were arrested, jailed, held for months, tried and sentenced to seven years for various fraud violations. But a 2019 research brief on Axact’s diploma mills found none of those convicted had started their prison sentence, and that several had fled Pakistan and never returned.
“In October 2016, a Pakistan district judge acquitted 24 Axact officials at trial due to ‘not enough evidence’ and then later admitted he had accepted a bribe (of $35,209) from Axact,” reads a history (PDF) published by the American Association of Collegiate Registrars and Admissions Officers.
In 2021, Pakistan’s Federal Investigation Agency (FIA) charged Bilwani and nearly four dozen others — many of them Abtach employees — with running an elaborate trademark scam. The authorities called it “the biggest money laundering case in the history of Pakistan,” and named a number of businesses based in Texas that allegedly helped move the proceeds of cybercrime.
A page from the March 2021 FIA report alleging that Digitonics Labs and Abtach employees conspired to extort and defraud consumers.
The FIA said the defendants operated a large number of websites offering low-cost trademark services to customers, before then “ignoring them after getting the funds and later demanding more funds from clients/victims in the name of up-sale (extortion).” The Pakistani law enforcement agency said that about 75 percent of customers received fake or fabricated trademarks as a result of the scams.
The FIA found Abtach operates in conjunction with a Karachi firm called Digitonics Labs, which earned a monthly revenue of around $2.5 million through the “extortion of international clients in the name of up-selling, the sale of fake/fabricated USPTO certificates, and the maintaining of phishing websites.”
According the Pakistani authorities, the accused also ran countless scams involving ebook publication and logo creation, wherein customers are subjected to advance-fee fraud and extortion — with the scammers demanding more money for supposed “copyright release” and threatening to release the trademark.
Also charged by the FIA was Junaid Mansoor, the owner of Digitonics Labs in Karachi. Mansoor’s U.K.-registered company Maple Solutions Direct Limited has run at least 700 ads for logo design websites since 2015, the Google Ads Transparency page reports. The company has approximately 88 ads running on Google as of today.
Junaid Mansoor. Source: youtube/@Olevels․com School.
Mr. Mansoor is actively involved with and promoting a Quran study business called quranmasteronline[.]com, which was founded by Junaid’s brother Qasim Mansoor (Qasim is also named in the FIA criminal investigation). The Google ads promoting quranmasteronline[.]com were paid for by the same account advertising a number of scam websites selling logo and web design services.
Junaid Mansoor did not respond to requests for comment. An address in Teaneck, New Jersey where Mr. Mansoor previously lived is listed as an official address of exporthub[.]com, a Pakistan-based e-commerce website that appears remarkably similar to eWorldTrade (Exporthub says its offices are in Texas). Interestingly, a search in Google for this domain shows ExportHub currently features multiple listings for fentanyl citrate from suppliers in China and elsewhere.
The CEO of Digitonics Labs is Muhammad Burhan Mirza, a former Axact official who was arrested by the FIA as part of its money laundering and trademark fraud investigation in 2021. In 2023, prosecutors in Pakistan charged Mirza, Mansoor and 14 other Digitonics employees with fraud, impersonating government officials, phishing, cheating and extortion. Mirza’s LinkedIn profile says he currently runs an educational technology/life coach enterprise called TheCoach360, which purports to help young kids “achieve financial independence.”
Reached via LinkedIn, Mr. Mirza denied having anything to do with eWorldTrade or any of its sister companies in Texas.
“Moreover, I have no knowledge as to the companies you have mentioned,” said Mr. Mirza, who did not respond to follow-up questions.
The current disposition of the FIA’s fraud case against the defendants is unclear. The investigation was marred early on by allegations of corruption and bribery. In 2021, Pakistani authorities alleged Bilwani paid a six-figure bribe to FIA investigators. Meanwhile, attorneys for Mr. Bilwani have argued that although their client did pay a bribe, the payment was solicited by government officials. Mr. Bilwani did not respond to requests for comment.
KrebsOnSecurity has learned that the people and entities at the center of the FIA investigations have built a significant presence in the United States, with a strong concentration in Texas. The Texas businesses promote websites that sell logo and web design, ghostwriting, and academic cheating services. Many of these entities have recently been sued for fraud and breach of contract by angry former customers, who claimed the companies relentlessly upsold them while failing to produce the work as promised.
For example, the FIA complaints named Retrocube LLC and 360 Digital Marketing LLC, two entities that share a street address with eWorldTrade: 1910 Pacific Avenue, Suite 8025, Dallas, Texas. Also incorporated at that Pacific Avenue address is abtach[.]ae, a web design and marketing firm based in Dubai; and intersyslimited[.]com, the new name of Abtach after they were banned by the USPTO. Other businesses registered at this address market services for logo design, mobile app development, and ghostwriting.
A list published in 2021 by Pakistan’s FIA of different front companies allegedly involved in scamming people who are looking for help with trademarks, ghostwriting, logos and web design.
360 Digital Marketing’s website 360digimarketing[.]com is owned by an Abtach front company called Abtech LTD. Meanwhile, business records show 360 Digi Marketing LTD is a U.K. company whose officers include former Abtach director Bilwani; Muhammad Saad Iqbal, formerly Abtach, now CEO of Intersys Ltd; Niaz Ahmed, a former Abtach associate; and Muhammad Salman Yousuf, formerly a vice president at Axact, Abtach, and Digitonics Labs.
Google’s Ads Transparency Center finds 360 Digital Marketing LLC ran at least 500 ads promoting various websites selling ghostwriting services . Another entity tied to Junaid Mansoor — a company called Octa Group Technologies AU — has run approximately 300 Google ads for book publishing services, promoting confusingly named websites like amazonlistinghub[.]com and barnesnoblepublishing[.]co.
360 Digital Marketing LLC ran approximately 500 ads for scam ghostwriting sites.
Rameez Moiz is a Texas resident and former Abtach product manager who has represented 360 Digital Marketing LLC and RetroCube. Moiz told KrebsOnSecurity he stopped working for 360 Digital Marketing in the summer of 2023. Mr. Moiz did not respond to follow-up questions, but an Upwork profile for him states that as of April 2025 he is employed by Dallas-based Vertical Minds LLC.
In April 2025, California resident Melinda Will sued the Texas firm Majestic Ghostwriting — which is doing business as ghostwritingsquad[.]com — alleging they scammed her out of $100,000 after she hired them to help write her book. Google’s ad transparency page shows Moiz’s employer Vertical Minds LLC paid to run approximately 55 ads for ghostwritingsquad[.]com and related sites.
Google’s ad transparency listing for ghostwriting ads paid for by Vertical Minds LLC.
Ms. Will’s lawsuit is just one of more than two dozen complaints over the past four years wherein plaintiffs sued one of this group’s web design, wiki editing or ghostwriting services. In 2021, a New Jersey man sued Octagroup Technologies, alleging they ripped him off when he paid a total of more than $26,000 for the design and marketing of a web-based mapping service.
The plaintiff in that case did not respond to requests for comment, but his complaint alleges Octagroup and a myriad other companies it contracted with produced minimal work product despite subjecting him to relentless upselling. That case was decided in favor of the plaintiff because the defendants never contested the matter in court.
In 2023, 360 Digital Marketing LLC and Retrocube LLC were sued by a woman who said they scammed her out of $40,000 over a book she wanted help writing. That lawsuit helpfully showed an image of the office front door at 1910 Pacific Ave Suite 8025, which featured the logos of 360 Digital Marketing, Retrocube, and eWorldTrade.
The front door at 1910 Pacific Avenue, Suite 8025, Dallas, Texas.
The lawsuit was filed pro se by Leigh Riley, a 64-year-old career IT professional who paid 360 Digital Marketing to have a company called Talented Ghostwriter co-author and promote a series of books she’d outlined on spirituality and healing.
“The main reason I hired them was because I didn’t understand what I call the formula for writing a book, and I know there’s a lot of marketing that goes into publishing,” Riley explained in an interview. “I know nothing about that stuff, and these guys were convincing that they could handle all aspects of it. Until I discovered they couldn’t write a damn sentence in English properly.”
Riley’s well-documented lawsuit (not linked here because it features a great deal of personal information) includes screenshots of conversations with the ghostwriting team, which was constantly assigning her to new writers and editors, and ghosting her on scheduled conference calls about progress on the project. Riley said she ended up writing most of the book herself because the work they produced was unusable.
“Finally after months of promising the books were printed and on their way, they show up at my doorstep with the wrong title on the book,” Riley said. When she demanded her money back, she said the people helping her with the website to promote the book locked her out of the site.
A conversation snippet from Leigh Riley’s lawsuit against Talented Ghostwriter, aka 360 Digital Marketing LLC. “Other companies once they have you money they don’t even respond or do anything,” the ghostwriting team manager explained.
Riley decided to sue, naming 360 Digital Marketing LLC and Retrocube LLC, among others. The companies offered to settle the matter for $20,000, which she accepted. “I didn’t have money to hire a lawyer, and I figured it was time to cut my losses,” she said.
Riley said she could have saved herself a great deal of headache by doing some basic research on Talented Ghostwriter, whose website claims the company is based in Los Angeles. According to the California Secretary of State, however, there is no registered entity by that name. Rather, the address claimed by talentedghostwriter[.]com is a vacant office building with a “space available” sign in the window.
California resident Walter Horsting discovered something similar when he sued 360 Digital Marketing in small claims court last year, after hiring a company called Vox Ghostwriting to help write, edit and promote a spy novel he’d been working on. Horsting said he paid Vox $3,300 to ghostwrite a 280-page book, and was upsold an Amazon marketing and publishing package for $7,500.
In an interview, Horsting said the prose that Vox Ghostwriting produced was “juvenile at best,” forcing him to rewrite and edit the work himself, and to partner with a graphical artist to produce illustrations. Horsting said that when it came time to begin marketing the novel, Vox Ghostwriting tried to further upsell him on marketing packages, while dodging scheduled meetings with no follow-up.
“They have a money back guarantee, and when they wouldn’t refund my money I said I’m taking you to court,” Horsting recounted. “I tried to serve them in Los Angeles but found no such office exists. I talked to a salon next door and they said someone else had recently shown up desperately looking for where the ghostwriting company went, and it appears there are a trail of corpses on this. I finally tracked down where they are in Texas.”
It was the same office that Ms. Riley served her lawsuit against. Horsting said he has a court hearing scheduled later this month, but he’s under no illusions that winning the case means he’ll be able to collect.
“At this point, I’m doing it out of pride more than actually expecting anything to come to good fortune for me,” he said.
The following mind map was helpful in piecing together key events, individuals and connections mentioned above. It’s important to note that this graphic only scratches the surface of the operations tied to this group. For example, in Case 2 we can see mention of academic cheating services, wherein people can be hired to take online proctored exams on one’s behalf. Those who hire these services soon find themselves subject to impersonation and blackmail attempts for larger and larger sums of money, with the threat of publicly exposing their unethical academic cheating activity.
A “mind map” illustrating the connections between and among entities referenced in this story. Click to enlarge.
KrebsOnSecurity reviewed the Google Ad Transparency links for nearly 500 different websites tied to this network of ghostwriting, logo, app and web development businesses. Those website names were then fed into spyfu.com, a competitive intelligence company that tracks the reach and performance of advertising keywords. Spyfu estimates that between April 2023 and April 2025, those websites spent more than $10 million on Google ads.
Reached for comment, Google said in a written statement that it is constantly policing its ad network for bad actors, pointing to an ads safety report (PDF) showing Google blocked or removed 5.1 billion bad ads last year — including more than 500 million ads related to trademarks.
“Our policy against Enabling Dishonest Behavior prohibits products or services that help users mislead others, including ads for paper-writing or exam-taking services,” the statement reads. “When we identify ads or advertisers that violate our policies, we take action, including by suspending advertiser accounts, disapproving ads, and restricting ads to specific domains when appropriate.”
Google did not respond to specific questions about the advertising entities mentioned in this story, saying only that “we are actively investigating this matter and addressing any policy violations, including suspending advertiser accounts when appropriate.”
From reviewing the ad accounts that have been promoting these scam websites, it appears Google has very recently acted to remove a large number of the offending ads. Prior to my notifying Google about the extent of this ad network on April 28, the Google Ad Transparency network listed over 500 ads for 360 Digital Marketing; as of this publication, that number had dwindled to 10.
On April 30, Google announced that starting this month its ads transparency page will display the payment profile name as the payer name for verified advertisers, if that name differs from their verified advertiser name. Searchengineland.com writes the changes are aimed at increasing accountability in digital advertising.
This spreadsheet lists the domain names, advertiser names, and Google Ad Transparency links for more than 350 entities offering ghostwriting, publishing, web design and academic cheating services.
KrebsOnSecurity would like to thank the anonymous security researcher NatInfoSec for their assistance in this investigation.
For further reading on Abtach and its myriad companies in all of the above-mentioned verticals (ghostwriting, logo design, etc.), see this Wikiwand entry.
Article tags
At 49, Branden Spikes isn’t just one of the oldest technologists who has been involved in Elon Musk’s Department of Government Efficiency (DOGE). As the current director of information technology at X/Twitter and an early hire at PayPal, Zip2, Tesla and SpaceX, Spikes is also among Musk’s most loyal employees. Here’s a closer look at this trusted Musk lieutenant, whose Russian ex-wife was once married to Elon’s cousin.
The profile of Branden Spikes on X.
When President Trump took office again in January, he put the world’s richest man — Elon Musk — in charge of the U.S. Digital Service, and renamed the organization as DOGE. The group is reportedly staffed by at least 50 technologists, many of whom have ties to Musk’s companies.
DOGE has been enabling the president’s ongoing mass layoffs and firings of federal workers, largely by seizing control over computer systems and government data for a multitude of federal agencies, including the Social Security Administration, the Department of Homeland Security, the Office of Personnel Management, and the Treasury Department.
It is difficult to find another person connected to DOGE who has stronger ties to Musk than Branden Spikes. A native of California, Spikes initially teamed up with Musk in 1997 as a lead systems engineer for the software company Zip2, the first major venture for Musk. In 1999, Spikes was hired as director of IT at PayPal, and in 2002 he became just the fourth person hired at SpaceX.
In 2012, Spikes launched Spikes Security, a software product that sought to create a compartmentalized or “sandboxed” web browser that could insulate the user from malware attacks. A review of spikes.com in the Wayback Machine shows that as far back as 1998, Musk could be seen joining Spikes for team matches in the online games Quake and Quake II. In 2016, Spikes Security was merged with another security suite called Aurionpro, with the combined company renamed Cyberinc.
A snapshot of spikes.com from 1998 shows Elon Musk’s profile in Spike’s clan for the games Quake and Quake II.
Spikes’s LinkedIn profile says he was appointed head of IT at X in February 2025. And although his name shows up on none of the lists of DOGE employees circulated by various media outlets, multiple sources told KrebsOnSecurity that Spikes was working with DOGE and operates within Musk’s inner circle of trust.
In a conversation with KrebsOnSecurity, Spikes said he is dedicated to his country and to saving it from what he sees as certain ruin.
“Myself, I was raised by a southern conservative family in California and I strongly believe in America and her future,” Spikes said. “This is why I volunteered for two months in DC recently to help DOGE save us from certain bankruptcy.”
Spikes told KrebsOnSecurity that he recently decided to head back home and focus on his job as director of IT at X.
“I loved it, but ultimately I did not want to leave my hometown and family back in California,” Spikes said of his tenure at DOGE. “After a couple of months it became clear that to continue helping I would need to move to DC and commit a lot more time, so I politely bowed out.”
Prior to founding Spikes Security, Branden Spikes was married to a native Russian woman named Natalia whom he’d met at a destination wedding in South America in 2003.
Branden and Natalia’s names are both on the registration records for the domain name orangetearoom[.]com. This domain, which DomainTools.com says was originally registered by Branden in 2009, is the home of a tax-exempt charity in Los Angeles called the California Russian Association.
Here is a photo from a 2011 event organized by the California Russian Association, showing Branden and Natalia at one of its “White Nights” charity fundraisers:
Branden and Natalia Spikes, on left, in 2011. The man on the far right is Ivan Y. Podvalov, a board member of the Kremlin-aligned Congress of Russian Americans (CRA). The man in the center is Feodor Yakimoff, director of operations at the Transib Global Sourcing Group, and chairman of the Russian Imperial Charity Balls, which works in concert with the Russian Heritage Foundation.
In 2011, the Spikes couple got divorced, and Natalia changed her last name to Haldeman. That is not her maiden name, which appears to be “Libina.” Rather, Natalia acquired the surname Haldeman in 1998, when she married Elon Musk’s cousin.
Reeve Haldeman is the son of Scott Haldeman, who is the brother of Elon Musk’s mother, Maye Musk. Divorce records show Reeve and Natalia officially terminated their marriage in 2007. Reeve Haldeman did not respond to a request for comment.
A review of other domain names connected to Natalia Haldeman’s email address show she has registered more than a dozen domains over the years that are tied to the California Russian Association, and an apparently related entity called the Russian Heritage Foundation, Inc.:
russianamericans.org
russianamericanstoday.com
russianamericanstoday.org
russiancalifornia.org
russianheritagefoundation.com
russianheritagefoundation.org
russianwhitenights.com
russianwhitenights.org
theforafoundation.org
thegoldentearoom.com
therussianheritagefoundation.org
tsarinahome.com
Ms. Haldeman did not respond to requests for comment. Her name and contact information appears in the registration records for these domains dating back to 2010, and a document published by ProPublica show that by 2016 Natalia Haldeman was appointed CEO of the California Russian Foundation.
The domain name that bears both Branden’s and Natalia’s names — orangetearoom.com — features photos of Ms. Haldeman at fundraising events for the Russian foundation through 2014. Additional photos of her and many of the same people can be seen through 2023 at another domain she registered in 2010 — russianheritagefoundation.com.
A photo from Natalia Haldeman’s Facebook page shows her mother (left) pictured with Maye Musk, Elon Musk’s mother, in 2022.
The photo of Branden and Natalia above is from one such event in 2011 (tied to russianwhitenights.org, another Haldeman domain). The person on the right in that image — Ivan Y. Podvalov — appears in many fundraising event photos published by the foundation over the past decade. Podvalov is a board member of the Congress of Russian Americans (CRA), a nonprofit group that is known for vehemently opposing U.S. financial and legal sanctions against Russia.
Writing for The Insider in 2022, journalist Diana Fishman described how the CRA has engaged in outright political lobbying, noting that the organization in June 2014 sent a letter to President Obama and the secretary of the United Nations, calling for an end to the “large-scale US intervention in Ukraine and the campaign to isolate Russia.”
“The US military contingents must be withdrawn immediately from the Eastern European region, and NATO’s enlargement efforts and provocative actions against Russia must cease,” the message read.
The Insider said the CRA director sent another two letters, this time to President Donald Trump, in 2017 and 2018.
“One was a request not to sign a law expanding sanctions against Russia,” Fishman wrote. “The other regretted the expulsion of 60 Russian diplomats from the United States and urged not to jump to conclusions on Moscow’s involvement in the poisoning of Sergei Skripal.”
The nonprofit tracking website CauseIQ.com reports that The Russian Heritage Foundation, Inc. is now known as Constellation of Humanity.
The Russian Heritage Foundation and the California Russian Association both promote the interests of the Russian Orthodox Church. This page indexed by Archive.org from russiancalifornia.org shows The California Russian Foundation organized a community effort to establish an Orthodox church in Orange County, Calif.
A press release from the Russian Orthodox Church Outside of Russia (ROCOR) shows that in 2021 the Russian Heritage Foundation donated money to organize a conference for the Russian Orthodox Church in Serbia.
A review of the “Partners” listed on the Spikes’ jointly registered domain — orangetearoom.com — shows the organization worked with a marketing company called Russian American Media. Reporting by KrebsOnSecurity last year showed that Russian American Media also partners with the problematic people-search service Radaris, which was formed by two native Russian brothers in Massachusetts who have built a fleet of consumer data brokers and Russian affiliate programs.
When asked about his ex-wife’s history, Spikes said she has a good heart and bears no ill-will toward anyone.
“I attended several of Natalia’s social events over the years we were together and can assure you that she’s got the best intentions with those,” Spikes told KrebsOnSecurity. “There’s no funny business going on. It is just a way for those friendly immigrants to find resources amongst each other to help get settled in and chase the American dream. I mean, they’re not unlike the immigrants from other countries who come to America and try to find each other and help each other find others who speak the language and share in the building of their businesses here in America.”
Spikes said his own family roots go back deeply into American history, sharing that his 6th great grandfather was Alexander Hamilton on his mom’s side, and Jessie James on his dad’s side.
“My family roots are about as American as you can get,” he said. “I’ve also been entrusted with building and safeguarding Elon’s companies since 1999 and have a keen eye (as you do) for bad actors, so have enough perspective to tell you that Natalia has no bad blood and that she loves America.”
Of course, this perspective comes from someone who has the utmost regard for the interests of the “special government employee” Mr. Musk, who has been bragging about tossing entire federal agencies into the “wood chipper,” and who recently wielded an actual chainsaw on stage while referring to it as the “chainsaw for bureaucracy.”
“Elon’s intentions are good and you can trust him,” Spikes assured.
A special note of thanks for research assistance goes to Jacqueline Sweet, an independent investigative journalist whose work has been published in The Guardian, Rolling Stone, POLITICO and The Intercept.
Article tags
The FBI and authorities in The Netherlands this week seized dozens of servers and domains for a hugely popular spam and malware dissemination service operating out of Pakistan. The proprietors of the service, who use the collective nickname “The Manipulaters,” have been the subject of three stories published here since 2015. The FBI said the main clientele are organized crime groups that try to trick victim companies into making payments to a third party.
One of several current Fudtools sites run by the principals of The Manipulators.
On January 29, the FBI and the Dutch national police seized the technical infrastructure for a cybercrime service marketed under the brands Heartsender, Fudpage and Fudtools (and many other “fud” variations). The “fud” bit stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
The Dutch authorities said 39 servers and domains abroad were seized, and that the servers contained millions of records from victims worldwide — including at least 100,000 records pertaining to Dutch citizens.
A statement from the U.S. Department of Justice refers to the cybercrime group as Saim Raza, after a pseudonym The Manipulaters communally used to promote their spam, malware and phishing services on social media.
“The Saim Raza-run websites operated as marketplaces that advertised and facilitated the sale of tools such as phishing kits, scam pages and email extractors often used to build and maintain fraud operations,” the DOJ explained.
The core Manipulaters product is Heartsender, a spam delivery service whose homepage openly advertised phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
The government says transnational organized crime groups that purchased these services primarily used them to run business email compromise (BEC) schemes, wherein the cybercrime actors tricked victim companies into making payments to a third party.
“Those payments would instead be redirected to a financial account the perpetrators controlled, resulting in significant losses to victims,” the DOJ wrote. “These tools were also used to acquire victim user credentials and utilize those credentials to further these fraudulent schemes. The seizure of these domains is intended to disrupt the ongoing activity of these groups and stop the proliferation of these tools within the cybercriminal community.”
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold via Heartsender. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed and accessible as long as possible. Image: DomainTools.
KrebsOnSecurity first wrote about The Manipulaters in May 2015, mainly because their ads at the time were blanketing a number of popular cybercrime forums, and because they were fairly open and brazen about what they were doing — even who they were in real life.
We caught up with The Manipulaters again in 2021, with a story that found the core employees had started a web coding company in Lahore called WeCodeSolutions — presumably as a way to account for their considerable Heartsender income. That piece examined how WeCodeSolutions employees had all doxed themselves on Facebook by posting pictures from company parties each year featuring a large cake with the words FudCo written in icing.
A follow-up story last year about The Manipulaters prompted messages from various WeCodeSolutions employees who pleaded with this publication to remove stories about them. The Saim Raza identity told KrebsOnSecurity they were recently released from jail after being arrested and charged by local police, although they declined to elaborate on the charges.
The Manipulaters never seemed to care much about protecting their own identities, so it’s not surprising that they were unable or unwilling to protect their own customers. In an analysis released last year, DomainTools.com found the web-hosted version of Heartsender leaked an extraordinary amount of user information to unauthenticated users, including customer credentials and email records from Heartsender employees.
Almost every year since their founding, The Manipulaters have posted a picture of a FudCo cake from a company party celebrating its anniversary.
DomainTools also uncovered evidence that the computers used by The Manipulaters were all infected with the same password-stealing malware, and that vast numbers of credentials were stolen from the group and sold online.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table ‘User Feedbacks’ (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain.”
Police in The Netherlands said the investigation into the owners and customers of the service is ongoing.
“The Cybercrime Team is on the trail of a number of buyers of the tools,” the Dutch national police said. “Presumably, these buyers also include Dutch nationals. The investigation into the makers and buyers of this phishing software has not yet been completed with the seizure of the servers and domains.”
U.S. authorities this week also joined law enforcement in Australia, France, Greece, Italy, Romania and Spain in seizing a number of domains for several long-running cybercrime forums and services, including Cracked and Nulled. According to a statement from the European police agency Europol, the two communities attracted more than 10 million users in total.
Other domains seized as part of “Operation Talent” included Sellix, an e-commerce platform that was frequently used by cybercrime forum members to buy and sell illicit goods and services.
Residents across the United States are being inundated with text messages purporting to come from toll road operators like E-ZPass, warning that recipients face fines if a delinquent toll fee remains unpaid. Researchers say the surge in SMS spam coincides with new features added to a popular commercial phishing kit sold in China that makes it simple to set up convincing lures spoofing toll road operators in multiple U.S. states.
Last week, the Massachusetts Department of Transportation (MassDOT) warned residents to be on the lookout for a new SMS phishing or “smishing” scam targeting users of EZDriveMA, MassDOT’s all electronic tolling program. Those who fall for the scam are asked to provide payment card data, and eventually will be asked to supply a one-time password sent via SMS or a mobile authentication app.
Reports of similar SMS phishing attacks against customers of other U.S. state-run toll facilities surfaced around the same time as the MassDOT alert. People in Florida reported receiving SMS phishing that spoofed Sunpass, Florida’s prepaid toll program.
This phishing module for spoofing MassDOT’s EZDrive toll system was offered on Jan. 10, 2025 by a China-based SMS phishing service called “Lighthouse.”
In Texas, residents said they received text messages about unpaid tolls with the North Texas Toll Authority. Similar reports came from readers in California, Colorado, Connecticut, Minnesota, and Washington. This is by no means a comprehensive list.
A new module from the Lighthouse SMS phishing kit released Jan. 14 targets customers of the North Texas Toll Authority (NTTA).
In each case, the emergence of these SMS phishing attacks coincided with the release of new phishing kit capabilities that closely mimic these toll operator websites as they appear on mobile devices. Notably, none of the phishing pages will even load unless the website detects that the visitor is coming from a mobile device.
Ford Merrill works in security research at SecAlliance, a CSIS Security Group company. Merrill said the volume of SMS phishing attacks spoofing toll road operators skyrocketed after the New Year, when at least one Chinese cybercriminal group known for selling sophisticated SMS phishing kits began offering new phishing pages designed to spoof toll operators in various U.S. states.
According to Merrill, multiple China-based cybercriminals are selling distinct SMS-based phishing kits that each have hundreds or thousands of customers. The ultimate goal of these kits, he said, is to phish enough information from victims that their payment cards can be added to mobile wallets and used to buy goods at physical stores, online, or to launder money through shell companies.
A component of the Chinese SMS phishing kit Lighthouse made to target customers of The Toll Roads, which refers to several state routes through Orange County, Calif.
Merrill said the different purveyors of these SMS phishing tools traditionally have impersonated shipping companies, customs authorities, and even governments with tax refund lures and visa or immigration renewal scams targeting people who may be living abroad or new to a country.
“What we’re seeing with these tolls scams is just a continuation of the Chinese smishing groups rotating from package redelivery schemes to toll road scams,” Merrill said. “Every one of us by now is sick and tired of receiving these package smishing attacks, so now it’s a new twist on an existing scam.”
In October 2023, KrebsOnSecurity wrote about a massive uptick in SMS phishing scams targeting U.S. Postal Service customers. That story revealed the surge was tied to innovations introduced by “Chenlun,” a mainland China-based proprietor of a popular phishing kit and service. At the time, Chenlun had just introduced new phishing pages made to impersonate postal services in the United States and at least a dozen other countries.
SMS phishing kits are hardly new, but Merrill said Chinese smishing groups recently have introduced innovations in deliverability, by more seamlessly integrating their spam messages with Apple’s iMessage technology, and with RCS, the equivalent “rich text” messaging capability built into Android devices.
“While traditional smishing kits relied heavily on SMS for delivery, nowadays the actors make heavy use of iMessage and RCS because telecom operators can’t filter them and they likely have a higher success rate with these delivery channels,” he said.
It remains unclear how the phishers have selected their targets, or from where their data may be sourced. A notice from MassDOT cautions that “the targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.”
Indeed, one reader shared on Mastodon yesterday that they’d received one of these SMS phishing attacks spoofing a local toll operator, when they didn’t even own a vehicle.
Targeted or not, these phishing websites are dangerous because they are operated dynamically in real-time by criminals. If you receive one of these messages, just ignore it or delete it, but please do not visit the phishing site. The FBI asks that before you bin the missives, consider filing a complaint with the agency’s Internet Crime Complaint Center (IC3), including the phone number where the text originated, and the website listed within the text.
Cybercriminals are selling hundreds of thousands of credential sets stolen with the help of a cracked version of Acunetix, a powerful commercial web app vulnerability scanner, new research finds. The cracked software is being resold as a cloud-based attack tool by at least two different services, one of which KrebsOnSecurity traced to an information technology firm based in Turkey.
Araneida Scanner.
Cyber threat analysts at Silent Push said they recently received reports from a partner organization that identified an aggressive scanning effort against their website using an Internet address previously associated with a campaign by FIN7, a notorious Russia-based hacking group.
But on closer inspection they discovered the address contained an HTML title of “Araneida Customer Panel,” and found they could search on that text string to find dozens of unique addresses hosting the same service.
It soon became apparent that Araneida was being resold as a cloud-based service using a cracked version of Acunetix, allowing paying customers to conduct offensive reconnaissance on potential target websites, scrape user data, and find vulnerabilities for exploitation.
Silent Push also learned Araneida bundles its service with a robust proxy offering, so that customer scans appear to come from Internet addresses that are randomly selected from a large pool of available traffic relays.
The makers of Acunetix, Texas-based application security vendor Invicti Security, confirmed Silent Push’s findings, saying someone had figured out how to crack the free trial version of the software so that it runs without a valid license key.
“We have been playing cat and mouse for a while with these guys,” said Matt Sciberras, chief information security officer at Invicti.
Silent Push said Araneida is being advertised by an eponymous user on multiple cybercrime forums. The service’s Telegram channel boasts nearly 500 subscribers and explains how to use the tool for malicious purposes.
In a “Fun Facts” list posted to the channel in late September, Araneida said their service was used to take over more than 30,000 websites in just six months, and that one customer used it to buy a Porsche with the payment card data (“dumps”) they sold.
Araneida Scanner’s Telegram channel bragging about how customers are using the service for cybercrime.
“They are constantly bragging with their community about the crimes that are being committed, how it’s making criminals money,” said Zach Edwards, a senior threat researcher at Silent Push. “They are also selling bulk data and dumps which appear to have been acquired with this tool or due to vulnerabilities found with the tool.”
Silent Push also found a cracked version of Acunetix was powering at least 20 instances of a similar cloud-based vulnerability testing service catering to Mandarin speakers, but they were unable to find any apparently related sales threads about them on the dark web.
Rumors of a cracked version of Acunetix being used by attackers surfaced in June 2023 on Twitter/X, when researchers first posited a connection between observed scanning activity and Araneida.
According to an August 2023 report (PDF) from the U.S. Department of Health and Human Services (HHS), Acunetix (presumably a cracked version) is among several tools used by APT 41, a prolific Chinese state-sponsored hacking group.
Silent Push notes that the website where Araneida is being sold — araneida[.]co — first came online in February 2023. But a review of this Araneida nickname on the cybercrime forums shows they have been active in the criminal hacking scene since at least 2018.
A search in the threat intelligence platform Intel 471 shows a user by the name Araneida promoted the scanner on two cybercrime forums since 2022, including Breached and Nulled. In 2022, Araneida told fellow Breached members they could be reached on Discord at the username “Ornie#9811.”
According to Intel 471, this same Discord account was advertised in 2019 by a person on the cybercrime forum Cracked who used the monikers “ORN” and “ori0n.” The user “ori0n” mentioned in several posts that they could be reached on Telegram at the username “@sirorny.”
Orn advertising Araneida Scanner in Feb. 2023 on the forum Cracked. Image: Ke-la.com.
The Sirorny Telegram identity also was referenced as a point of contact for a current user on the cybercrime forum Nulled who is selling website development services, and who references araneida[.]co as one of their projects. That user, “Exorn,” has posts dating back to August 2018.
In early 2020, Exorn promoted a website called “orndorks[.]com,” which they described as a service for automating the scanning for web-based vulnerabilities. A passive DNS lookup on this domain at DomainTools.com shows that its email records pointed to the address ori0nbusiness@protonmail.com.
Constella Intelligence, a company that tracks information exposed in data breaches, finds this email address was used to register an account at Breachforums in July 2024 under the nickname “Ornie.” Constella also finds the same email registered at the website netguard[.]codes in 2021 using the password “ceza2003” [full disclosure: Constella is currently an advertiser on KrebsOnSecurity].
A search on the password ceza2003 in Constella finds roughly a dozen email addresses that used it in an exposed data breach, most of them featuring some variation on the name “altugsara,” including altugsara321@gmail.com. Constella further finds altugsara321@gmail.com was used to create an account at the cybercrime community RaidForums under the username “ori0n,” from an Internet address in Istanbul.
According to DomainTools, altugsara321@gmail.com was used in 2020 to register the domain name altugsara[.]com. Archive.org’s history for that domain shows that in 2021 it featured a website for a then 18-year-old Altuğ Şara from Ankara, Turkey.
Archive.org’s recollection of what altugsara dot com looked like in 2021.
LinkedIn finds this same altugsara[.]com domain listed in the “contact info” section of a profile for an Altug Sara from Ankara, who says he has worked the past two years as a senior software developer for a Turkish IT firm called Bilitro Yazilim.
Neither Altug Sara nor Bilitro Yazilim responded to requests for comment.
Invicti’s website states that it has offices in Ankara, but the company’s CEO said none of their employees recognized either name.
“We do have a small team in Ankara, but as far as I know we have no connection to the individual other than the fact that they are also in Ankara,” Invicti CEO Neil Roseman told KrebsOnSecurity.
Researchers at Silent Push say despite Araneida using a seemingly endless supply of proxies to mask the true location of its users, it is a fairly “noisy” scanner that will kick off a large volume of requests to various API endpoints, and make requests to random URLs associated with different content management systems.
What’s more, the cracked version of Acunetix being resold to cybercriminals invokes legacy Acunetix SSL certificates on active control panels, which Silent Push says provides a solid pivot for finding some of this infrastructure, particularly from the Chinese threat actors.
Further reading: Silent Push’s research on Araneida Scanner.
Phishing attacks increased nearly 40 percent in the year ending August 2024, with much of that growth concentrated at a small number of new generic top-level domains (gTLDs) — such as .shop, .top, .xyz — that attract scammers with rock-bottom prices and no meaningful registration requirements, new research finds. Meanwhile, the nonprofit entity that oversees the domain name industry is moving forward with plans to introduce a slew of new gTLDs.
Image: Shutterstock.
A study on phishing data released by Interisle Consulting finds that new gTLDs introduced in the last few years command just 11 percent of the market for new domains, but accounted for roughly 37 percent of cybercrime domains reported between September 2023 and August 2024.
Interisle was sponsored by several anti-spam organizations, including the Anti-Phishing Working Group (APWG), the Coalition Against Unsolicited Commercial Email (CAUCE), and the Messaging, Malware, and Mobile Anti-Abuse Working Group (M3AAWG).
The study finds that while .com and .net domains made up approximately half of all domains registered in the past year (more than all of the other TLDs combined) they accounted for just over 40 percent of all cybercrime domains. Interisle says an almost equal share — 37 percent — of cybercrime domains were registered through new gTLDs.
Spammers and scammers gravitate toward domains in the new gTLDs because these registrars tend to offer cheap or free registration with little to no account or identity verification requirements. For example, among the gTLDs with the highest cybercrime domain scores in this year’s study, nine offered registration fees for less than $1, and nearly two dozen offered fees of less than $2.00. By comparison, the cheapest price identified for a .com domain was $5.91.
Currently, there are around 2,500 registrars authorized to sell domains by the Internet Corporation for Assigned Names and Numbers (ICANN), the California nonprofit that oversees the domain industry.
The top 5 new gTLDs, ranked by cybercrime domains reported. Image: Interisle Cybercrime Supply Chain 2014.
Incredibly, despite years of these reports showing phishers heavily abusing new gTLDs, ICANN is shuffling forward on a plan to introduce even more of them. ICANN’s proposed next round envisions accepting applications for new gTLDs in 2026.
John Levine is author of the book “The Internet for Dummies” and president of CAUCE. Levine said adding more TLDs without a much stricter registration policy will likely further expand an already plentiful greenfield for cybercriminals.
“The problem is that ICANN can’t make up their mind whether they are the neutral nonprofit regulator or just the domain speculator trade association,” Levine told KrebsOnSecurity. “But they act a lot more like the latter.”
Levine said the vast majority of new gTLDs have a few thousand domains — a far cry from the number of registrations they would need just to cover the up-front costs of operating a new gTLD (~$180,000-$300,000). New gTLD registrars can quickly attract customers by selling domains cheaply to customers who buy domains in bulk, but that tends to be a losing strategy.
“Selling to criminals and spammers turns out to be lousy business,” Levine said. “You can charge whatever you want on the first year, but you have to charge list price on domain renewals. And criminals and spammers never renew. So if it sounds like the economics makes no sense it’s because the economics makes no sense.”
In virtually all previous spam reports, Interisle found the top brands referenced in phishing attacks were the largest technology companies, including Apple, Facebook, Google and PayPal. But this past year, Interisle found the U.S. Postal Service was by far the most-phished entity, with more than four times the number of phishing domains as the second most-frequent target (Apple).
At least some of that increase is likely from a prolific cybercriminal using the nickname Chenlun, who has been selling phishing kits targeting domestic postal services in the United States and at least a dozen other countries.
Interisle says an increasing number of phishers are eschewing domain registrations altogether, and instead taking advantage of subdomain providers like blogspot.com, pages.dev, and weebly.com. The report notes that cyberattacks hosted at subdomain provider services can be tough to mitigate, because only the subdomain provider can disable malicious accounts or take down malicious web pages.
“Any action upstream, such as blocking the second-level domain, would have an impact across the provider’s whole customer base,” the report observes.
Interisle tracked more than 1.18 million instances of subdomains used for phishing in the past year (a 114 percent increase), and found more than half of those were subdomains at blogspot.com and other services operated by Google.
“Many of these services allow the creation of large numbers of accounts at one time, which is highly exploited by criminals,” the report concludes. “Subdomain providers should limit the number of subdomains (user accounts) a customer can create at one time and suspend automated, high-volume automated account sign-ups – especially using free services.”
Dec. 4, 10:21 a.m. ET: Corrected link to report.
Article tags
Two-step verification, two-factor authentication, multi-factor authentication…whatever your social media platform calls it, it’s an excellent way to protect your accounts.
There’s a good chance you’re already using multi-factor verification with your other accounts — for your bank, your finances, your credit card, and any number of things. The way it requires an extra one-time code in addition to your login and password makes life far tougher for hackers.
It’s increasingly common to see nowadays, where all manner of online services only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. That’s where two-step verification comes in. You get sent a code as part of your usual login process (usually a six-digit number), and then you enter that along with your username and password.
Some online services also offer the option to use an authenticator app, which sends the code to a secure app rather than via email or your smartphone. Authenticator apps work much in the same way, yet they offer three unique features:
Google, Microsoft, and others offer authenticator apps if you want to go that route. You can get a good list of options by checking out the “editor’s picks” at your app store or in trusted tech publications.
Whichever form of authentication you use, always keep that secure code to yourself. It’s yours and yours alone. Anyone who asks for that code, say someone masquerading as a customer service rep, is trying to scam you. With that code, and your username/password combo, they can get into your account.
Passwords and two-step verification work hand-in-hand to keep you safer. Yet not any old password will do. You’ll want a strong, unique password. Here’s how that breaks down:
Now, with strong passwords in place, you can get to setting up multi-factor verification on your social media accounts.
When you set up two-factor authentication on Facebook, you’ll be asked to choose one of three security methods:
And here’s a link to the company’s full walkthrough: https://www.facebook.com/help/148233965247823
When you set up two-factor authentication on Instagram, you’ll be asked to choose one of three security methods: an authentication app, text message, or WhatsApp.
And here’s a link to the company’s full walkthrough: https://help.instagram.com/566810106808145
And here’s a link to the company’s full walkthrough: https://faq.whatsapp.com/1920866721452534
And here’s a link to the company’s full walkthrough: https://support.google.com/accounts/answer/185839?hl=en&co=GENIE.Platform%3DDesktop
1. TapProfileat the bottom of the screen.
2. Tap the Menu button at the top.
3. Tap Settings and Privacy, then Security.
4. Tap 2-step verification and choose at least two verification methods: SMS (text), email, and authenticator app.
5. Tap Turn on to confirm.
And here’s a link to the company’s full walkthrough: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data/how-your-phone-number-is-used-on-tiktok
The post How to Protect Your Social Media Passwords with Multi-factor Verification appeared first on McAfee Blog.
Microsoft today released security updates to fix at least 117 security holes in Windows computers and other software, including two vulnerabilities that are already seeing active attacks. Also, Adobe plugged 52 security holes across a range of products, and Apple has addressed a bug in its new macOS 15 “Sequoia” update that broke many cybersecurity tools.
One of the zero-day flaws — CVE-2024-43573 — stems from a security weakness in MSHTML, the proprietary engine of Microsoft’s Internet Explorer web browser. If that sounds familiar it’s because this is the fourth MSHTML vulnerability found to be exploited in the wild so far in 2024.
Nikolas Cemerikic, a cybersecurity engineer at Immersive Labs, said the vulnerability allows an attacker to trick users into viewing malicious web content, which could appear legitimate thanks to the way Windows handles certain web elements.
“Once a user is deceived into interacting with this content (typically through phishing attacks), the attacker can potentially gain unauthorized access to sensitive information or manipulate web-based services,” he said.
Cemerikic noted that while Internet Explorer is being retired on many platforms, its underlying MSHTML technology remains active and vulnerable.
“This creates a risk for employees using these older systems as part of their everyday work, especially if they are accessing sensitive data or performing financial transactions online,” he said.
Probably the more serious zero-day this month is CVE-2024-43572, a code execution bug in the Microsoft Management Console, a component of Windows that gives system administrators a way to configure and monitor the system.
Satnam Narang, senior staff research engineer at Tenable, observed that the patch for CVE-2024-43572 arrived a few months after researchers at Elastic Security Labs disclosed an attack technique called GrimResource that leveraged an old cross-site scripting (XSS) vulnerability combined with a specially crafted Microsoft Saved Console (MSC) file to gain code execution privileges.
“Although Microsoft patched a different MMC vulnerability in September (CVE-2024-38259) that was neither exploited in the wild nor publicly disclosed,” Narang said. “Since the discovery of CVE-2024-43572, Microsoft now prevents untrusted MSC files from being opened on a system.”
Microsoft also patched Office, Azure, .NET, OpenSSH for Windows; Power BI; Windows Hyper-V; Windows Mobile Broadband, and Visual Studio. As usual, the SANS Internet Storm Center has a list of all Microsoft patches released today, indexed by severity and exploitability.
Late last month, Apple rolled out macOS 15, an operating system update called Sequoia that broke the functionality of security tools made by a number of vendors, including CrowdStrike, SentinelOne and Microsoft. On Oct. 7, Apple pushed an update to Sequoia users that addresses these compatibility issues.
Finally, Adobe has released security updates to plug a total of 52 vulnerabilities in a range of software, including Adobe Substance 3D Painter, Commerce, Dimension, Animate, Lightroom, InCopy, InDesign, Substance 3D Stager, and Adobe FrameMaker.
Please consider backing up important data before applying any updates. Zero-days aside, there’s generally little harm in waiting a few days to apply any pending patches, because not infrequently a security update introduces stability or compatibility issues. AskWoody.com usually has the skinny on any problematic patches.
And as always, if you run into any glitches after installing patches, leave a note in the comments; chances are someone else is stuck with the same issue and may have even found a solution.
Article tags
The FBI is warning timeshare owners to be wary of a prevalent telemarketing scam involving a violent Mexican drug cartel that tries to trick people into believing someone wants to buy their property. This is the story of a couple who recently lost more than $50,000 to an ongoing timeshare scam that spans at least two dozen phony escrow, title and realty firms.
One of the phony real estate companies trying to scam people out of money over fake offers to buy their timeshares.
One evening in late 2022, someone phoned Mr. & Mrs. Dimitruk, a retired couple from Ontario, Canada and asked whether they’d ever considered selling their timeshare in Florida. The person on the phone referenced their timeshare address and said they had an interested buyer in Mexico. Would they possibly be interested in selling it?
The Dimitruks had purchased the timeshare years ago, but it wasn’t fully paid off — they still owed roughly $5,000 before they could legally sell it. That wouldn’t be an issue for this buyer, the man on the phone assured them.
With a few days, their contact at an escrow company in New York called ecurrencyescrow[.]llc faxed them forms to fill out and send back to start the process of selling their timeshare to the potential buyer, who had offered an amount that was above what the property was likely worth.
After certain forms were signed and faxed, the Dimitruks were asked to send a small wire transfer of more than $3,000 to handle “administrative” and “processing” fees, supposedly so that the sale would not be held up by any bureaucratic red tape down in Mexico.
These document exchanges went on for almost a year, during which time the real estate brokers made additional financial demands, such as tax payments on the sale, and various administrative fees. Mrs. Dimitruk even sent them a $5,000 wire to pay off her remaining balance on the timeshare they thought they were selling.
In a phone interview with KrebsOnSecurity, Mr. Dimitruk said they lost over $50,000.
“They kept calling me after that saying, ‘Hey your money is waiting for you here’,” said William Dimitruk, a 73-year-old retired long-haul truck driver. “They said ‘We’re going to get in trouble if the money isn’t returned to you,’ and gave me a toll-free number to call them at.”
In the last call he had with the scammers, the man on the other end of the line confessed that some bad people had worked for them previously, but that those employees had been fired.
“Near the end of the call he said, ‘You’ve been dealing with some bad people and we fired all those bad guys,'” Dimitruk recalled. “So they were like, yeah it’s all good. You can go ahead and pay us more and we’ll send you your money.”
According to the FBI, there are indeed some very bad people behind these scams. The FBI warns the timeshare fraud schemes have been linked to the Jalisco New Generation drug cartel in Mexico.
In July 2024, the FBI and the Treasury Department’s Financial Crimes Enforcement Network (FinCEN) warned the Jalisco cartel is running boiler room-like call centers that target people who own timeshares:
“Mexico-based [transnational criminal organizations] such as the Jalisco New Generation Cartel are increasingly targeting U.S. owners of timeshares in Mexico through complex and often yearslong telemarketing, impersonation, and advance fee schemes. They use the illicit proceeds to diversify their revenue streams and finance other criminal activities, including the manufacturing and trafficking of illicit fentanyl and other synthetic drugs into the United States.”
A July 2024 CBS News story about these scams notes that U.S. and Mexican officials last year confirmed that as many as eight young workers were confirmed dead after they apparently tried to quit jobs at a call center operated by the Jalisco cartel.
Source: US Department of the Treasury’s Office of Foreign Assets Control.
The phony escrow company the Dimitruks dealt with — ecurrencyescrow[.]llc — is no longer online. But the documents sent by their contact there referenced a few other still-active domains, including realestateassetsllc[.]com
The original registration records of both of these domains reference another domain — datasur[.]host — that is associated with dozens of other real estate and escrow-themed domains going back at least four years. Some of these domains are no longer active, while others have been previously suspended at different hosting providers.
061nyr[.]net
061-newyorkrealty[.]net
1nydevelopersgroupllc[.]com
1oceanrealtyllc[.]com
advancedclosingservicesllc[.]com
americancorporatetitle[.]com
asesorialegalsiglo[.]com
atencion-tributaria.[]com
carolinasctinc[.]net
closingandsettlementservices[.]com
closingandsettlementsllc[.]com
closingsettlementllc[.]com
crefaescrowslimited[.]net
ecurrencyescrow[.]llc
empirerllc[.]com
fiduciarocitibanamex[.]com
fondosmx[.]org
freightescrowcollc[.]com
goldmansachs-investment[.]com
hgvccorp[.]com
infodivisionfinanciera[.]com
internationaladvisorllc[.]com
jadehillrealtyllc[.]com
lewisandassociaterealty[.]com
nyreputable[.]org
privateinvestment.com[.]co
realestateassetsllc[.]com
realestateisinc[.]com
settlementandmanagement[.]com
stllcservices[.]com
stllcservices[.]net
thebluehorizonrealtyinc[.]com
walshrealtyny[.]net
windsorre[.]com
By loading ecurrencyescrowllc[.]com into the Wayback Machine at archive.org, we can see text at the top of the page that reads, “Visit our resource library for videos and tools designed to make managing your escrow disbursements a breeze.”
Searching on that bit of text at publicwww.com shows the same text appears on the website of an escrow company called Escshieldsecurity Network (escshieldsecurity[.]com). This entity claims to have been around since 2009, but the domain itself is less than two years old, and there is no contact information associated with the site. The Pennsylvania Secretary of State also has no record of a business by this name at its stated address.
Incredibly, Escshieldsecurity pitches itself as a solution to timeshare closing scams.
“By 2015, cyber thieves had realized the amount of funds involved and had targeted the real estate, title and settlement industry,” the company’s website states. “As funding became more complex and risky, agents and underwriters had little time or resources to keep up. The industry needed a simple solution that allowed it to keep pace with new funding security needs.”
The domains associated with this scam will often reference legitimate companies and licensed professionals in the real estate and closing businesses, but those real professionals often have no idea they’re being impersonated until someone starts asking around. The truth is, the original reader tip that caused KrebsOnSecurity to investigate this scheme came from one such professional whose name and reputation was being used to scam others.
It is unclear whether the Dimitruks were robbed by people working for the Jalisco cartel, but it is clear that whoever is responsible for managing many of the above-mentioned domains — including the DNS provider datasur[.]host — recently compromised their computer with information-stealing malware.
That’s according to data collected by the breach tracking service Constella Intelligence [Constella is currently an advertiser on KrebsOnSecurity]. Constella found that someone using the email address exposed in the DNS records for datasur[.]host — jyanes1920@gmail.com — also was relieved of credentials for managing most of the domains referenced above at a Mexican hosting provider.
It’s not unusual for victims of such scams to keep mum about their misfortune. Sometimes, it’s shame and embarrassment that prevents victims from filing a report with the local authorities. But in this case, victims who learn they’ve been robbed by a violent drug cartel have even more reason to remain silent.
William Dimitruk said he and his wife haven’t yet filed a police report. But after acknowledging it could help prevent harm to other would-be victims, Mr. Dimitruk said he would consider it.
There is another reason victims of scams like this should notify authorities: Occasionally, the feds will bust up one of these scam operations and seize funds that were stolen from victims. But those investigations can take years, and it can be even more years before the government starts trying to figure out who got scammed and how to remunerate victims. All too often, the real impediment to returning some of those losses is that the feds have no idea who the victims are.
If you are the victim of a timeshare scam like this, please consider filing a report with the FBI’s Internet Crime Complaint Center (IC3), at ic3.gov. Other places where victims may wish to file a complaint:
Federal Trade Commission – https://www.ftccomplaintassistant.gov
International Consumer Protection and Enforcement Network – https://www.econsumer.gov/en
Profeco – Mexican Attorney General – https://consulmex.sre.gob.mx/montreal/index.php/en/foreigners/services-foreigners/318-consumer-protection
How do you recognize phishing emails and texts? Even as many of the scammers behind them have sophisticated their attacks, you can still pick out telltale signs.
Common to them all, every phishing is a cybercrime that aims to steal your sensitive info. Personal info. Financial info. Other attacks go right for your wallet by selling bogus goods or pushing phony charities.
You’ll find scammers posing as major corporations, friends, business associates, and more. They might try to trick you into providing info like website logins, credit and debit card numbers, and even precious personal info like your Social Security Number.
Phishing scammers often undo their own plans by making simple mistakes that are easy to spot once you know how to recognize them. Check for the following signs of phishing when you open an email or check a text:
It’s poorly written.
Even the biggest companies sometimes make minor errors in their communications. Phishing messages often contain grammatical errors, spelling mistakes, and other blatant errors that major corporations wouldn’t make. If you see glaring grammatical errors in an email or text that asks for your personal info, you might be the target of a phishing scam.
The logo doesn’t look right.
Phishing scammers often steal the logos of the businesses they impersonate. However, they don’t always use them correctly. The logo in a phishing email or text might have the wrong aspect ratio or low resolution. If you have to squint to make out the logo in a message, the chances are that it’s phishing.
The URL doesn’t match.
Phishing always centers around links that you’re supposed to click or tap. Here are a few ways to check whether a link someone sent you is legitimate:
You can also spot a phishing attack when you know what some of the most popular scams are:
The CEO Scam
This scam appears as an email from a leader in your organization, asking for highly sensitive info like company accounts, employee salaries, and Social Security numbers. The hackers “spoof”, or fake, the boss’ email address so it looks like a legitimate internal company email. That’s what makes this scam so convincing — the lure is that you want to do your job and please your boss. But keep this scam in mind if you receive an email asking for confidential or highly sensitive info. Ask the apparent sender directly whether the request is real before acting.
The Urgent Email Attachment
Phishing emails that try to trick you into downloading a dangerous attachment that can infect your computer and steal your private info have been around for a long time. This is because they work. You’ve probably received emails asking you to download attachments confirming a package delivery, trip itinerary, or prize. They might urge you to “respond immediately!” The lure here is offering you something you want and invoking a sense of urgency to get you to click.
The “Lucky” Text or Email
How fortunate! You’ve won a free gift, an exclusive service, or a great deal on a trip to Las Vegas. Just remember, whatever “limited time offer” you’re being sold, it’s probably a phishing scam designed to get you to give up your credit card number or identity info. The lure here is something free or exciting at what appears to be little or no cost to you.
The Romance Scam
This one can happen completely online, over the phone, or in person after contact is established. But the romance scam always starts with someone supposedly looking for love. The scammer often puts a phony ad online or poses as a friend-of-a-friend on social media and contacts you directly. But what starts as the promise of love or partnership, often leads to requests for money or pricey gifts. The scammer will sometimes spin a hardship story, saying they need to borrow money to come visit you or pay their phone bill so they can stay in touch. The lure here is simple — love and acceptance.
Account Suspended Scam
Some phishing emails appear to notify you that your bank temporarily suspended your account due to unusual activity. If you receive an account suspension email from a bank that you haven’t opened an account with, delete it immediately, and don’t look back. Suspended account phishing emails from banks you do business with, however, are harder to spot. Use the methods we listed above to check the email’s integrity, and if all else fails, contact your bank directly instead of opening any links within the email you received.
While you can’t outright stop phishing attacks from making their way to your computer or phone, you can do several things to keep yourself from falling for them. Further, you can do other things that might make it more difficult for scammers to reach you.
The content and the tone of the message can tell you quite a lot. Threatening messages or ones that play on fear are often phishing attacks, such as angry messages from a so-called tax agent looking to collect back taxes. Other messages will lean heavily on urgency, like a phony overdue payment notice. And during the holidays, watch out for loud, overexcited messages about deep discounts on hard-to-find items. Instead of linking you off to a proper e-commerce site, they might link you to a scam shopping site that does nothing but steal your money and the account info you used to pay them. In all, phishing attacks indeed smell fishy. Slow down and review that message with a critical eye. It might tip you off to a scam.
Some phishing attacks can look rather convincing. So much so that you’ll want to follow up on them, like if your bank reports irregular activity on your account or a bill appears to be past due. In these cases, don’t click on the link in the message. Go straight to the website of the business or organization in question and access your account from there. Likewise, if you have questions, you can always reach out to their customer service number or web page.
Some phishing attacks occur in social media messengers. When you get direct messages, consider the source. Consider, would an income tax collector contact you over social media? The answer there is no. For example, in the U.S. the Internal Revenue Service (IRS) makes it clear that they will never contact taxpayers via social media. (Let alone send angry, threatening messages.) In all, legitimate businesses and organizations don’t use social media as a channel for official communications. They’ve accepted ways they will, and will not, contact you. If you have any doubts about a communication you received, contact the business or organization in question directly. Follow up with one of their customer service representatives.
Some phishing attacks involve attachments packed with malware, like ransomware, viruses, and keyloggers. If you receive a message with such an attachment, delete it. Even if you receive an email with an attachment from someone you know, follow up with that person. Particularly if you weren’t expecting an attachment from them. Scammers often hijack or spoof email accounts of everyday people to spread malware.
How’d that scammer get your phone number or email address anyway? Chances are, they pulled that info off a data broker site. Data brokers buy, collect, and sell detailed personal info, which they compile from several public and private sources, such as local, state, and federal records, plus third parties like supermarket shopper’s cards and mobile apps that share and sell user data. Moreover, they’ll sell it to anyone who pays for it, including people who’ll use that info for scams. You can help reduce those scam texts and calls by removing your info from those sites. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info.
Online protection software can protect you in several ways. First, it can offer web protection features that can identify malicious links and downloads, which can help prevent clicking them. Further, features like our web protection can steer you away from dangerous websites and block malware and phishing sites if you accidentally click on a malicious link. Additionally, our Scam Protection feature warns you of sketchy links in emails, texts, and messages. And overall, strong virus and malware protection can further block any attacks on your devices. Be sure to protect your smartphones in addition to your computers and laptops as well, particularly given all the sensitive things we do on them, like banking, shopping, and booking rides and travel.
The post How to Recognize a Phishing Email appeared first on McAfee Blog.
Before your phone gets lost or stolen, put some basic steps in place.
You’ll want to act quickly, so preparation is everything. With the right measures, you can find it, recover it, or even erase it if needed. These steps can get you set up so you can do exactly that.
Lock your phone.
Locking your phone is one of the most basic smartphone security measures you can take. Trouble is, few of us do it. Our recent global research showed that only 56% of adults said that they protect their smartphone with a password, passcode, or other form of lock.[i] In effect, an unlocked phone is an open book to anyone who finds or steals a phone
Setting up a lock screen is easy. It’s a simple feature found on iOS and Android devices. iPhones and Androids have an auto-lock feature that locks your phone after a certain period of inactivity. Keep this time on the low end, one minute or less, to help prevent unauthorized access.
We suggest using a six-digit PIN or passcode rather than using a gesture to unlock your phone. They’re more complex and secure. Researchers proved as much with a little “shoulder surfing” test. They looked at how well one group of subjects could unlock a phone after observing the way another group of subjects unlocked it.[ii]
Turn on “Find My Phone.”
Another powerful tool you have at your disposal is the Find My Phone feature made possible thanks to GPS technology. The “find my” feature can help you pinpoint your phone if your lost or stolen phone has an active data or Wi-Fi connection and has its GPS location services enabled. Even if the phone gets powered down or loses connection, it can guide you to its last known location.
Setting up this feature is easy. Apple offers a comprehensive web page on how to enable and use their “Find My” feature for phones (and other devices too). Android users can get a step-by-step walkthrough on Google’s Android support page as well.
Back up your stuff in the cloud.
Thanks to cloud storage, you might be able to recover your photos, files, apps, notes, contact info, and more if your phone is lost or stolen. Android owners can learn how to set up cloud backup with Google Drive here, and iPhone users can learn the same for iCloud here.
Write down your phone’s unique ID number.
Here are a couple of acronyms. IMEI (International Mobile Equipment Identity) or MEID (Mobile Equipment Identifier) are two types of unique ID numbers assigned to smartphones. Find yours and write it down. In case of loss or theft, your mobile carrier, police department, or insurance provider might ask for the info to assist in its return or reimbursement for loss.
Beyond digital security measures, plenty of loss and theft prevention falls on you. Treat your phone like the desirable item it is. That’s a big step when it comes to preventing theft.
Keep your phone close.
And by close, we mean on your person. It’s easy to leave your phone on the table at a coffee shop, on a desk in a shared workspace, or on a counter when you’re shopping. Thieves might jump on any of these opportunities for a quick snatch-and-grab. You’re better off with your phone in your pocket or zipped up in a bag that you keep close.
Secure your bags and the devices you carry in them.
Enterprising thieves will find a way. They’ll snatch your bag while you’re not looking. Or they might even slice into it with a knife to get what’s inside, like your phone.
Keep your bag or backpack close. If you’re stopping to grab a bite to eat, sling the handles through a chair leg. If you have a strong metal carabiner, you can use that too. Securing your bag like that can make it much tougher for a thief to walk by and swipe it. For extra security, look into a slash-resistant bag.
If you have a credit card and ID holder attached to the back of your phone, you might want to remove your cards from it. That way, if your phone gets snatched, those important cards won’t get snatched as well.
In the event of your phone getting lost or stolen, a combination of device tracking, device locking, and remote erasing can help protect your phone and the data on it.
Different device manufacturers have different ways of going about it. But the result is the same — you can prevent others from using your phone, and even erase it if you’re truly worried that it’s in the wrong hands or gone for good. Apple provides iOS users with a step-by-step guide, and Google offers up a guide for Android users as well.
Apple’s Find My app takes things a step further. Beyond locating a lost phone or wiping it, Find My can also mark the item as lost, notify you if you’ve left it behind, or trigger a sound to help you locate it. (A huge boon in that couch cushion scenario!) Drop by Apple’s page dedicated to the Find My app for more details on what you can do on what devices, along with instructions how.
With preparation and prevention, you can give yourself reassurance if your phone gets lost or stolen. You have plenty of recovery options, in addition to plenty of ways to prevent bad actors from getting their hands on the sensitive info you keep on it.
[i] https://www.mcafee.com/content/dam/consumer/en-us/docs/reports/rp-connected-family-study-2022-global.pdf
[ii] https://arxiv.org/abs/1709.04959
The post What Should I do If My Phone Gets Stolen or Lost? appeared first on McAfee Blog.
In today’s interconnected world, our mobile devices serve as essential tools for communication, productivity, and entertainment. However, for some tech-savvy users, the allure of unlocking the full potential of their devices through jailbreaking (for iOS) or rooting (for Android) can be tempting. While these processes offer users greater control and customization over their devices, they also raise significant questions about security implications.
To “jailbreak” means to allow the phone’s owner to gain full access to the root of the operating system and access all the features. Jailbreaking is the process of removing the limitations imposed by Apple and associated carriers on devices running the iOS operating system. Jailbroken phones came into the mainstream when Apple first released their iPhone and it was only on AT&T’s network. Users who wanted to use an iPhone with other carriers were not able to unless they had a jailbroken iPhone.
Similar to jailbreaking, “rooting” is the term for the process of removing the limitations on a mobile or tablet running the Android operating system. By gaining privileged control, often referred to as “root access,” over an Android device’s operating system, users can modify system files, remove pre-installed bloatware, install custom ROMs, and unlock features not accessible on stock devices.
Rooting or jailbreaking grants users deeper access to the device’s operating system, allowing for extensive customization of the user interface, system settings, and even hardware functionality. Advanced users can optimize system performance, remove unnecessary bloatware, and tweak settings to improve battery life, speed, and responsiveness.
However, hacking your device potentially opens security holes that may have not been readily apparent or undermines the device’s built-in security measures. Jailbroken and rooted phones are much more susceptible to viruses and malware because users can avoid Apple and Google application vetting processes that help ensure users are downloading virus-free apps.
In addition to security vulnerabilities, hacking your device may lead to a voided manufacturer’s warranty, leaving you without official support for repairs or replacements. Altering the device’s operating system can also lead to instability, crashes, and performance issues, especially if incompatible software or modifications are installed.
While rooting or jailbreaking may offer users enticing opportunities for customization and optimization of their mobile devices, the associated risks cannot be overlooked. By circumventing built-in security measures, users expose their devices to potential security vulnerabilities, making them more susceptible to viruses and malware. Ultimately, the decision to root or jailbreak a mobile device should be made with careful consideration of the trade-offs involved, as the security risks often outweigh the benefits.
When thinking about mobile security risks, consider adding reputable mobile security software to your device to augment the built-in security measures. These security solutions provide real-time scanning and threat detection capabilities, helping to safeguard sensitive data and maintain the integrity of the device’s operating system.
The post How Does Jailbreaking Or Rooting Affect My Mobile Device Security? appeared first on McAfee Blog.
“Vishing” occurs when criminals cold-call victims and attempt to persuade them to divulge personal information over the phone. These scammers are generally after credit card numbers and personal identifying information, which can then be used to commit financial theft. Vishing can occur both on your landline phone or via your cell phone.
The term is a combination of “voice,” and “phishing,” which is the use of spoofed emails to trick targets into clicking malicious links. Rather than email, vishing generally relies on automated phone calls that instruct targets to provide account numbers. Techniques scammers use to get your phone numbers include:
Once vishers have phone numbers, they employ various strategies to deceive their targets and obtain valuable personal information:
To protect yourself from vishing scams, you should:
Staying vigilant and informed is your best defense against vishing scams. By verifying caller identities, being skeptical of unsolicited requests for personal information, and using call-blocking tools, you can significantly reduce your risk of falling victim to these deceptive practices. Additionally, investing in identity theft protection services can provide an extra layer of security. These services monitor your personal information for suspicious activity and offer assistance in recovering from identity theft, giving you peace of mind in an increasingly digital world. Remember, proactive measures and awareness are key to safeguarding your personal information against vishing threats.
The post How to Protect Yourself from Vishing appeared first on McAfee Blog.
My mother recently turned 80, so of course a large celebration was in order. With 100 plus guests, entertainment, and catering to organise, the best way for me to keep everyone updated (and share tasks) was to use Google Docs. Gee, it worked well. My updates could immediately be seen by everyone, the family could access it from all the devices, and it was free to use! No wonder Google has a monopoly on drive and document sharing.
But here’s the thing – hackers know just how much both individuals and businesses have embraced Google products. So, it makes complete sense that they use reputable companies such as Google to devise phishing emails that are designed to extract our personal information. In fact, the Google Docs phishing scam was widely regarded as one of the most successful personal data extraction scams to date. They know that billions of people worldwide use Google so an invitation to click a link and view a document does not seem like an unreasonable email to receive. But it caused so much grief for so many people.
Emails designed to trick you into sharing your personal information are a scammer’s bread and butter. This is essentially what phishing is. It is by far the most successful tool they use to get their hands on your personal data and access your email.
‘But why do they want my email logins?’ – I hear you ask. Well, email accounts are what every scammer dreams of – they are a treasure trove of personally identifiable material that they can either steal or exploit. They could also use your email to launch a wide range of malicious activities from spamming and spoofing to spear phishing. Complicated terms, I know but in essence these are different types of phishing strategies. So, you can see why they are keen!!
But successful phishing emails usually share a few criteria which is important to know. Firstly, the email looks like it has been sent from a legitimate company e.g. Microsoft, Amex, or Google. Secondly, the email has a strong ‘call to action’ e.g. ‘your password has been changed, if this is not the case, please click here’. And thirdly, the email does not seem too out of place or random from the potential victim’s perspective.
Despite the fact that scammers are savvy tricksters, there are steps you can take to maximise the chances your email remains locked away from their prying eyes. Here’s what I suggest:
Never respond to an unexpected email or website that asks you for personal information or your login details no matter how professional it looks. If you have any doubts, always contact the company directly to verify.
Make sure you have super-duper internet security software that includes all the bells and whistles. Not only does internet security software McAfee+ include protection for daily browsing but it also has a password manager, a VPN, and a social privacy manager that will lock down your privacy settings on your social media accounts. A complete no-brainer!
Avoid using public Wi-Fi to log into your email from public places. It takes very little effort for a hacker to position themselves between you and the connection point. So, it’s entirely possible for them to be in receipt of all your private information and logins which clearly you don’t want. If you really need to use it, invest in a Virtual Private Network (VPN) which will ensure everything you share via Wi-Fi will be encrypted. Your McAfee+ subscription includes a VPN.
Public computers should also be avoided even just to ‘check your email’. Not only is there a greater chance of spyware on untrusted computers but some of them sport key-logging programs which can both monitor and record the keys you strike on the keyboard – a great way of finding out your password!
Ensuring each of your online accounts has its own unique, strong, and complex password is one of the best ways of keeping hackers out of your life. I always suggest at least 10-12 characters with a combination of upper and lower case letters, symbols, and numbers. A crazy nonsensical sentence is a great option here but better still is a password manager that will remember and generate passwords that no human could! A password manager is also part of your McAfee+ online security pack.
Even if you have taken all the necessary steps to protect your email from hackers, there is the chance that your email logins may be leaked in a data breach. A data breach happens when a company’s data is accessed by scammers and customers’ personal information is stolen. You may remember the Optus, Medibank and Latitude hacks of 2022/23?
If you have had your personal information stolen, please be assured that there are steps you can take to remedy this. The key is to act fast. Check out my recent blog post here for everything you need to know.
So, next time you’re organising a big gathering don’t hesitate to use Google Docs to plan or Microsoft Teams to host your planning meetings. While the thought of being hacked might make you want to withdraw, please don’t. Instead, cultivate a questioning mindset in both yourself and your kids, and always have a healthy amount of suspicion when going about your online life. You’ve got this!!
Till next time,
Stay safe!
Alex
The post How To Prevent Your Emails From Being Hacked appeared first on McAfee Blog.
I think I could count on my hand the people I know who have NOT had their email hacked. Maybe they found a four-leaf clover when they were kids!
Email hacking is one of the very unfortunate downsides of living in our connected, digital world. And it usually occurs as a result of a data breach – a situation that even the savviest tech experts find themselves in.
In simple terms, a data breach happens when personal information is accessed, disclosed without permission, or lost. Companies, organisations, and government departments of any size can be affected. Data stolen can include customer login details (email addresses and passwords), credit card numbers, identifying IDs of customers e.g. driver’s license numbers and/or passport numbers, confidential customer information, company strategy, or even matters of national security.
Data breaches have made headlines, particularly over the last few years. When the Optus and Medibank data breaches hit the news in 2022 affecting almost 10 million Aussies a piece, we were all shaken. But then when Aussie finance company Latitude, was affected in 2023 with a whopping 14 million people from both Australia and New Zealand affected, it almost felt inevitable that by now, most of us would have been impacted.
But these were the data breaches that grabbed our attention. The reality is that data breaches have been happening for years. In fact, the largest data breach in Australian history actually happened in May 2019 to the online design site Canva which affected 137 million users globally including many Aussies.
So, in short – it can happen to anyone, and the chances are you may have already been affected.
The sole objective of a hacker is to get their hands on your data. And any information that you share in your email account can be very valuable to them. But why do they want your data, you ask? It’s simple really – so they can cash in! Some will keep the juicy stuff for themselves – passwords or logins to government departments or large companies they may want to ’target’ with the aim of extracting valuable data and/or funds. But the more sophisticated ones will sell your details including name, telephone, email address, and credit card details, and cash in on the Dark Web. They often do this in batches. Some experts believe they can get as much as AU$250 for a full set of details including credit cards. So, you can see why they’d be interested in you!
The other reason why hackers will be interested in your email address and password is that many of us re-use these login details across our other online accounts too. So, once they’ve got their hands on your email credentials then they may be able to access your online banking and investment accounts – the possibilities are endless if you are using the same login credentials everywhere. So, you can see why I harp on about using a unique password for every online account!
There is a plethora of statistics on just how big this issue is – all of them concerning.
According to the Australian Institute of Criminology, there were over 16,000 reports of identity theft in 2022.
The Department of Home Affairs and Stay Smart Australia reports that cybercrime costs Australian businesses $29 billion a year with the average business spending around $275,000 to remedy a data breach
And although there has been a slight reduction in Aussies falling for phishing scams in recent years (down from 2.7% in 2020/1 to 2.5% in 2022/3), more Australians are falling victim to card fraud scams with a total of $2.2 billion lost in 2023.
But regardless of which statistic you choose to focus on, we have a big issue on our hands!
If you find yourself a victim of email hacking there are a few very important steps you need to take and the key is to take them FAST!!
This is the very first thing you must do to ensure the hacker can’t get back into your account. It is essential that your new password is complex and totally unrelated to previous passwords. Always use at least 8-10 characters with a variety of upper and lower case and throw in some symbols and numbers. I really like the idea of a crazy, nonsensical sentence – easier to remember and harder to crack! But, better still, get yourself a password manager that will create a password that no human would be capable of creating.
If you find the hacker has locked you out of your account by changing your password, you will need to reset the password by clicking on the ‘Forgot My Password’ link.
This is time-consuming but essential. Ensure you change any other accounts that use the same username and password as your compromised email. Hackers love the fact that many people still use the same logins for multiple accounts, so it is guaranteed they will try your info in other email applications and sites such as PayPal, Amazon, Netflix – you name it!
Once the dust has settled, please review your password strategy for all your online accounts. A best practice is to ensure every online account has its own unique and complex password.
A big part of the hacker’s strategy is to ‘get their claws’ into your address book with the aim of hooking others as well. Send a message to all your email contacts as soon as possible so they know to avoid opening any emails (most likely loaded with malware) that have come from you.
Yes, multi-factor authentication (or 2-factor authentication) adds another step to your login but it also adds another layer of protection. Enabling this will mean that in addition to your password, you will need a special one-time use code to log in. This can be sent to your mobile phone or alternatively, it may be generated via an authenticator app. So worthwhile!
It is not uncommon for hackers to modify your email settings so that a copy of every email you receive is automatically forwarded to them. Not only can they monitor your logins for other sites, but they’ll keep a watchful eye over any particularly juicy personal information. So, check your mail forwarding settings to ensure no unexpected email addresses have been added.
Don’t forget to check your email signature to ensure nothing spammy has been added. Also, ensure your ‘reply to’ email address is actually yours! Hackers have been known to create an email address here that looks similar to yours – when someone replies, it goes straight to their account, not yours!
This is essential also. If you find anything, please ensure it is addressed, and then change your email password again. And if you don’t have it – please invest. Comprehensive security software will provide you with a digital shield for your online life. McAfee+ lets you protect all your devices – including your smartphone – from viruses and malware. It also contains a password manager to help you remember and generate unique passwords for all your accounts.
If you have been hacked several times and your email provider isn’t mitigating the amount of spam you are receiving, then consider starting afresh but don’t delete your email address. Many experts warn against deleting email accounts as most email providers will recycle your old email address. This could mean a hacker could spam every site they can find with a ‘forgot my password’ request and try to impersonate you – identity theft!
Your email is an important part of your online identity so being vigilant and addressing any fallout from hacking is essential for your digital reputation. And even though it may feel that ‘getting hacked’ is inevitable, you can definitely reduce your risk by installing some good quality security software on all your devices. Comprehensive security software such as McAfee+ will alert you when visiting risky websites, warn you when a download looks ‘dodgy’, and will block annoying and dangerous emails with anti-spam technology.
It makes sense really – if you don’t receive the ‘dodgy’ phishing email – you can’t click on it! Smart!
And finally, don’t forget that hackers love social media – particularly those of us who overshare on it. So, before you post details of your adorable new kitten, remember it may just provide the perfect clue for a hacker trying to guess your email password!
Till next time
Alex
The post What to Do If Your Email Is Hacked appeared first on McAfee Blog.
Microsoft today released updates to fix more than 60 security holes in Windows computers and supported software, including two “zero-day” vulnerabilities in Windows that are already being exploited in active attacks. There are also important security patches available for macOS and Adobe users, and for the Chrome Web browser, which just patched its own zero-day flaw.
First, the zero-days. CVE-2024-30051 is an “elevation of privilege” bug in a core Windows library. Satnam Narang at Tenable said this flaw is being used as part of post-compromise activity to elevate privileges as a local attacker.
“CVE-2024-30051 is used to gain initial access into a target environment and requires the use of social engineering tactics via email, social media or instant messaging to convince a target to open a specially crafted document file,” Narang said. “Once exploited, the attacker can bypass OLE mitigations in Microsoft 365 and Microsoft Office, which are security features designed to protect end users from malicious files.”
Kaspersky Lab, one of two companies credited with reporting exploitation of CVE-2024-30051 to Microsoft, has published a fascinating writeup on how they discovered the exploit in a file shared with Virustotal.com.
Kaspersky said it has since seen the exploit used together with QakBot and other malware. Emerging in 2007 as a banking trojan, QakBot (a.k.a. Qbot and Pinkslipbot) has morphed into an advanced malware strain now used by multiple cybercriminal groups to prepare newly compromised networks for ransomware infestations.
CVE-2024-30040 is a security feature bypass in MSHTML, a component that is deeply tied to the default Web browser on Windows systems. Microsoft’s advisory on this flaw is fairly sparse, but Kevin Breen from Immersive Labs said this vulnerability also affects Office 365 and Microsoft Office applications.
“Very little information is provided and the short description is painfully obtuse,” Breen said of Microsoft’s advisory on CVE-2024-30040.
The only vulnerability fixed this month that earned Microsoft’s most-dire “critical” rating is CVE-2024-30044, a flaw in Sharepoint that Microsoft said is likely to be exploited. Tenable’s Narang notes that exploitation of this bug requires an attacker to be authenticated to a vulnerable SharePoint Server with Site Owner permissions (or higher) first and to take additional steps in order to exploit this flaw, which makes this flaw less likely to be widely exploited as most attackers follow the path of least resistance.
Five days ago, Google released a security update for Chrome that fixes a zero-day in the popular browser. Chrome usually auto-downloads any available updates, but it still may require a complete restart of the browser to install them. If you use Chrome and see a “Relaunch to update” message in the upper right corner of the browser, it’s time to restart.
Apple has just shipped macOS Sonoma 14.5 update, which includes nearly two dozen security patches. To ensure your Mac is up-to-date, go to System Settings, General tab, then Software Update and follow any prompts.
Finally, Adobe has critical security patches available for a range of products, including Acrobat, Reader, Illustrator, Adobe Substance 3D Painter, Adobe Aero, Adobe Animate and Adobe Framemaker.
Regardless of whether you use a Mac or Windows system (or something else), it’s always a good idea to backup your data and or system before applying any security updates. For a closer look at the individual fixes released by Microsoft today, check out the complete list over at the SANS Internet Storm Center. Anyone in charge of maintaining Windows systems in an enterprise environment should keep an eye on askwoody.com, which usually has the scoop on any wonky Windows patches.
Update, May 15, 8:28 a.m.: Corrected misattribution of CVE-2024-30051.
It’s that time of year again – tax season! Whether you’ve already filed in the hopes of an early refund or have yet to start the process, one thing is for sure: cybercriminals will certainly use tax season as a means to get victims to give up their personal and financial information. This time of year is advantageous for malicious actors since the IRS and tax preparers are some of the few people who actually need your personal data. As a result, consumers are targeted with various scams impersonating trusted sources like the IRS or DIY tax software companies. Fortunately, every year the IRS outlines the most prevalent tax scams, such as voice phishing, email phishing, and fake tax software scams. Let’s explore the details of these threats.
So, how do cybercriminals use voice phishing to impersonate the IRS? Voice phishing, a form of criminal phone fraud, uses social engineering tactics to gain access to victims’ personal and financial information. For tax scams, criminals will make unsolicited calls posing as the IRS and leave voicemails requesting an immediate callback. The crooks will then demand that the victim pay a phony tax bill in the form of a wire transfer, prepaid debit card or gift card. In one case outlined by Forbes, victims received emails in their inbox that allegedly contained voicemails from the IRS. The emails didn’t actually contain any voicemails but instead directed victims to a suspicious SharePoint URL. Last year, a number of SharePoint phishing scams occurred as an attempt to steal Office 365 credentials, so it’s not surprising that cybercriminals are using this technique to access taxpayers’ personal data now as well.
In addition to voice phishing schemes, malicious actors are also using email to try and get consumers to give up their personal and financial information. This year alone, almost 400 IRS phishing URLs have been reported. In a typical email phishing scheme, scammers try to obtain personal tax information like usernames and passwords by using spoofed email addresses and stolen logos. In many cases, the emails contain suspicious hyperlinks that redirect users to a fake site or PDF attachments that may download malware or viruses. If a victim clicks on these malicious links or attachments, they can seriously endanger their tax data by giving identity thieves the opportunity to steal their refund. What’s more, cybercriminals are also using subject lines like “IRS Important Notice” and “IRS Taxpayer Notice” and demanding payment or threatening to seize the victim’s tax refund.
Cybercriminals are even going so far as to impersonate trusted brands like TurboTax for their scams. In this case, DIY tax preparers who search for TurboTax software on Google are shown ads for pirated versions of TurboTax. The victims will pay a fee for the software via PayPal, only to have their computer infected with malware after downloading the software. You may be wondering, how do victims happen upon this malicious software through a simple Google search? Unfortunately, scammers have been paying to have their spoofed sites show up in search results, increasing the chances that an innocent taxpayer will fall victim to their scheme.
Money is a prime motivator for many consumers, and malicious actors are fully prepared to exploit this. Many people are concerned about how much they might owe or are predicting how much they’ll get back on their tax refund, and scammers play to both of these emotions. So, as hundreds of taxpayers are waiting for a potential tax return, it’s important that they navigate tax season wisely. Check out the following tips to avoid being spoofed by cybercriminals and identity thieves:
File before cybercriminals do it for you. The easiest defense you can take against tax season schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.
Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.
Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.
Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. Text Scam Detector can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.
Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.
Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.
The post How to Steer Clear of Tax Season Scams appeared first on McAfee Blog.
For years, analysts, security specialists, and security architects alike have been encouraging organizations to become DMARC compliant. This involves deploying email authentication to ensure their… Read more on Cisco Blogs
FreshRSS