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How to Steer Clear of Tax Season Scams

It’s that time of year again – tax season! Whether you’ve already filed in the hopes of an early refund or have yet to start the process, one thing is for sure: cybercriminals will certainly use tax season as a means to get victims to give up their personal and financial information. This time of year is advantageous for malicious actors since the IRS and tax preparers are some of the few people who actually need your personal data. As a result, consumers are targeted with various scams impersonating trusted sources like the IRS or DIY tax software companies. Fortunately, every year the IRS outlines the most prevalent tax scams, such as voice phishing, email phishing, and fake tax software scams. Let’s explore the details of these threats.

So, how do cybercriminals use voice phishing to impersonate the IRS? Voice phishing, a form of criminal phone fraud, uses social engineering tactics to gain access to victims’ personal and financial information. For tax scams, criminals will make unsolicited calls posing as the IRS and leave voicemails requesting an immediate callback. The crooks will then demand that the victim pay a phony tax bill in the form of a wire transfer, prepaid debit card or gift card. In one case outlined by Forbes, victims received emails in their inbox that allegedly contained voicemails from the IRS. The emails didn’t actually contain any voicemails but instead directed victims to a suspicious SharePoint URL. Last year, a number of SharePoint phishing scams occurred as an attempt to steal Office 365 credentials, so it’s not surprising that cybercriminals are using this technique to access taxpayers’ personal data now as well.

In addition to voice phishing schemes, malicious actors are also using email to try and get consumers to give up their personal and financial information. This year alone, almost 400 IRS phishing URLs have been reported. In a typical email phishing scheme, scammers try to obtain personal tax information like usernames and passwords by using spoofed email addresses and stolen logos. In many cases, the emails contain suspicious hyperlinks that redirect users to a fake site or PDF attachments that may download malware or viruses. If a victim clicks on these malicious links or attachments, they can seriously endanger their tax data by giving identity thieves the opportunity to steal their refund. What’s more, cybercriminals are also using subject lines like “IRS Important Notice” and “IRS Taxpayer Notice” and demanding payment or threatening to seize the victim’s tax refund.

Cybercriminals are even going so far as to impersonate trusted brands like TurboTax for their scams. In this case, DIY tax preparers who search for TurboTax software on Google are shown ads for pirated versions of TurboTax. The victims will pay a fee for the software via PayPal, only to have their computer infected with malware after downloading the software. You may be wondering, how do victims happen upon this malicious software through a simple Google search? Unfortunately, scammers have been paying to have their spoofed sites show up in search results, increasing the chances that an innocent taxpayer will fall victim to their scheme.

Money is a prime motivator for many consumers, and malicious actors are fully prepared to exploit this. Many people are concerned about how much they might owe or are predicting how much they’ll get back on their tax refund, and scammers play to both of these emotions. So, as hundreds of taxpayers are waiting for a potential tax return, it’s important that they navigate tax season wisely. Check out the following tips to avoid being spoofed by cybercriminals and identity thieves:

File before cybercriminals do it for you. The easiest defense you can take against tax season schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.

Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.

  • Our credit monitoring service can keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.
  • Our identity monitoring service checks the dark web for your personal info, including email, government IDs, credit card and bank account info, and more—then provides alerts if your data is found on the dark web, an average of 10 months ahead of similar services.​
  • Beware of phishing attempts. It’s clear that phishing is the primary tactic crooks are leveraging this tax season, so it’s crucial you stay vigilant around your inbox. This means if any unfamiliar or remotely suspicious emails come through requesting tax data, double-check their legitimacy with a manager or the security department before you respond. Remember: the IRS will not initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial info. So someone contacts you that way, ignore the message.

Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.

Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. McAfee Scam Protection can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.

Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.

Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.

The post How to Steer Clear of Tax Season Scams appeared first on McAfee Blog.

How to Spot, and Prevent, the Tax Scams That Target Elders

By: McAfee

How to Spot, and Prevent, the Tax Scams That Target Elders

Elder scams cost seniors in the U.S. some $3 billion annually. And tax season adds a healthy sum to that appalling figure.

What makes seniors such a prime target for tax scams? The Federal Bureau of Investigation (FBI) states several factors. For one, elders are typically trusting and polite. Additionally, many own their own home, have some manner of savings, and enjoy the benefits of good credit—all of which make for an ideal victim profile.

Also according to the FBI, elders may be less able or willing to report being scammed because they may not know the exact way in which they were scammed, or they may feel a sense of shame over it, or even some combination of the two. Moreover, being scammed may instill fear that family members will lose confidence in their ability to look after their own affairs.

If there’s one thing that we can do for our elders, it’s help them raise their critical hackles so they can spot these scams and stop them in their tracks, particularly around tax time. With that, let’s see how crooks target elders, what those scams look and feel like, along with the things we can do to keep ourselves and our loved ones from getting stung.

The IRS imposter scam

The phone rings, and an assertive voice admonishes an elder for non-payment of taxes. The readout on the caller ID shows “Internal Revenue Service” or “IRS,” the person cites an IRS badge number, and the victim is told to pay now via a wire transfer or prepaid gift card. The caller even knows the last four digits of their Social Security Number (SSN). This is a scam.

The caller, and the claim of non-payment, are 100 percent bogus. Even with those last four digits of the SSN attempting to add credibility, it’s still bogus. (Chances are, those last four digits were compromised elsewhere and ended up in the hands of the thieves by way of the black market or dark web so that they could use them in scams just like these.)

Some IRS imposter scams take it a step further. Fraudsters will threaten victims with arrest, deportation, or other legal action, like a lien on funds or the suspension of a driver’s license. They’ll make repeated calls as well, sometimes with additional imposters posing as law enforcement as a means of intimidating elders into payment.

The IRS will never threaten you or someone you know in such a way.

In fact, the IRS will never call you to demand payment. Nor will the IRS ever ask you to wire funds or pay with a gift card or prepaid debit card. And if the IRS claims you do owe funds, you will be notified of your rights as a taxpayer and be given the opportunity to make an appeal. If there’s any question about making payments to the IRS, the IRS has specific guidelines as to how to make a payment properly and safely on their official website.

It’s also helpful to know what the IRS will do in the event you owe taxes. In fact, they have an entire page that spells out how to know it’s really the IRS calling or knocking at your door. It’s a quick read and a worthwhile one at that.

In all, the IRS will contact you by mail or in person. Should you get one of these calls, hang up. Then, report it. I’ll include a list of ways you can file a report at the end of the article.

Tax scams and robocalls

Whether it’s a disembodied voice generated by a computer or a scripted message that’s been recorded by a person, robocalls provide scammers with another favorite avenue of attack. The approach is often quite like the phone scam outlined above, albeit less personalized because the attack is a canned robocall. However, robocalls allow crooks to cast a much larger net in the hopes of illegally wresting money away from victims. In effect, they can spam hundreds or thousands of people with one message in the hopes of landing a bite.

While perhaps not as personalized as other imposter scams, they can still create that innate sense of unease of being contacted by the IRS and harangue a victim into dialing a phony call center where they are further pressured into paying by wire or with a prepaid card, just like in other imposter scams. As above, your course of action here is to simply hang up and report it.

IRS email scams and phishing attacks

Here’s another popular attack. An elder gets an unsolicited email from what appears to be the IRS, yet isn’t. The phony email asks them to update or verify their personal or financial information for a payment or refund. The email may also contain an attachment which they are instructed to click and open. Again, all of these are scams.

Going back to what we talked about earlier, that’s not how the IRS will contact you. These are phishing attacks aimed at grifting prized personal and financial information that scammers can use to commit acts of theft or embezzlement. In the case of the attachment, it very well may contain malware that can do further harm to their device, finances, or personal information.

If you receive one of these emails, don’t open it. And certainly don’t open any attachments—which holds true for any unsolicited email you receive with an attachment.

Preventing tax scams from happening

Beyond simply knowing how to spot a possible attack, you can do several things to prevent one from happening in the first place.

Physical security

First let’s start with some good, old-fashioned physical security. You may also want to look into purchasing a locking mailbox. Mail and porch theft are still prevalent, and it’s not uncommon for thieves to harvest personal and financial information by simply lifting it from your mailbox.

Another cornerstone of physical security is shredding paper correspondence that contains personal or financial information, such as bills, medical documents, bank statements and so forth. I suggest investing a few dollars on an actual paper shredder, which are typically inexpensive if you look for a home model. If you have sensitive paper documents in bulk, such as old tax records that you no longer need to save, consider calling upon a professional service that can drive up to your home and do that high volume of shredding for you.

Likewise, consider the physical security of your digital devices. Make sure you lock your smartphones, tablets, and computers with a PIN or password. Losing a device is a terrible strain enough, let alone knowing that the personal and financial information on them could end up in the hands of a crook. Also see if tracking is available on your device. That way, enabling device tracking can help you locate a lost or stolen item.

Digital security

There are plenty of things you can do to protect yourself on the digital front too. Step one is installing comprehensive security software on your devices. This will safeguard you in several ways, such as email filters that will protect you from phishing attacks, features that will warn you of sketchy links and downloads, plus further protection for your identity and privacy—in addition to overall protection from viruses, malware, and other cyberattacks.

Additional features in comprehensive security software that can protect you from tax scams include:

  • File encryption, which renders your most sensitive files into digital gibberish without the encryption key to translate them back.
  • A digital file shredder that permanently deletes old files from your computer (simply dropping them into the desktop trashcan doesn’t do that—those files can be easily recovered).
  • Identity theft protection, which monitors the dark web for your personal info that might have been leaked online and immediately alerts you if you might be at risk of fraud.

And here’s one item that certainly bears mentioning: dispose of your old technology securely. What’s on that old hard drive of yours? That old computer may contain loads of precious personal and financial info on it. Look into the e-waste disposal options in your community. There are services that will dispose of and recycle old technology while doing it in a secure manner so the data and info on your device doesn’t see the light of day again.

Spot a tax scam? Report it.

As said earlier, don’t let a bad deed go unreported. The IRS offers the following avenues of communication to report scams.

  • Contact the Treasury Inspector General for Tax Administration to report a phone scam. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484.
  • Report phone scams to the Federal Trade Commission. Use the “FTC Complaint Assistant” on FTC.gov. Please add “IRS Telephone Scam” in the notes.
  • Report an unsolicited email claiming to be from the IRS, or an IRS-related component like the Electronic Federal Tax Payment System, to the IRS at phishing@irs.gov.

Stay safe this tax season!

In all, learning to recognize the scams that crooks aim at elders and putting some strong security measures in place can help prevent these crimes from happening to you or a loved one. Take a moment to act. It’s vital, because your personal information has a hefty price tag associated with it—both at tax time and any time.

The post How to Spot, and Prevent, the Tax Scams That Target Elders appeared first on McAfee Blog.

Social Engineering—The Scammer’s Secret Weapon

Social engineering. It’s a con game. And a con game by any other name stings just as badly. 

Like any form of con, social engineering dupes their victims by playing on their emotions. Fear, excitement, and surprise. And they prey on human nature as well. The desire to help others, recognizing authority, and even the dream of hitting it big in the lottery. All of this comes into play in social engineering. 

By design, the scammers who employ social engineering do so in an attempt to bilk people out of their personal information, their money, or both. More broadly, they’re designed to give scammers access—to a credit card, bank account, proprietary company information, and even physical access to a building or restricted space in the case of tailgating attacks. In this way, social engineering is an attack technique rather than a specific type of attack.  

Several types of attacks employ social engineering: 

  • Phishing scams 
  • Romance scams 
  • Imposter scams 
  • Phony sweepstakes scams  
  • Employment scams 
  • Tax scams 
  • Social media scams 
  • Tech support scams 

The list goes on. Yet those are among the top attacks that use social engineering as a means of hoodwinking their victims. It’s a scammer’s secret weapon. Time and time again, we’ve seen just how effective it can be. 

So while many bad actors turn to social engineering tricks to do their dirty work, they share several common characteristics. That makes them easy to spot. If you know what you’re looking for. 

How to spot social engineering 

1) You receive an urgent or threatening message. 

An overexcited or aggressive tone in an email, text, DM, or any kind of message you receive should put up a big red flag. Scammers use these scare tactics to get you to act without thinking things through first.  

Common examples include imposter scams. The scammer will send a text or email that looks like it comes from someone you know. And they’ll say they’re in a jam of some sort, like their car has broken down in the middle of nowhere, or that they have a medical emergency and to go to urgent care. In many of these cases, scammers will quickly ask for money. 

Another classic is the tax scam, where a scammer poses as a tax agent or representative. From there, they bully money out of their victims with threats of legal action or even arrest. Dealing with an actual tax issue might be uncomfortable, but a legitimate tax agent won’t threaten you like that. 

2) You get an incredible offer. Too incredible. 

You’ve won a sweepstakes! (That you never entered.) Get a great deal on this hard-to-find item! (That will never ship after you’ve paid for it.) Scammers will concoct all kinds of stories to separate you from your personal information. 

The scammers behind bogus prizes and sweepstakes will ask you for banking information or sometimes even your tax ID number to pay out your winnings. Winnings you’ll never receive, of course. The scammer wants that information to raid your accounts and commit all kinds of identity theft.  

Those great deals? The scammers might not ship them at all. They’ll drain your credit or debit card instead and leave you tapping your foot by your mailbox. Sometimes, the scammers might indeed ship you something after all—a knock-off item. One possibly made with child labor. 

3) Something about that message looks odd. 

Scammers will often pose as people you know. That can include friends, family members, co-workers, bosses, vendors or clients at work, and so on. And when they do, something about the message you get will seem a bit strange. 

For starters, the message might not sound like it came from them. What they say and how they say it seems off or out of character. It might include links or attachments you didn’t expect to get. Or the message might come to you via a DM sent from a “new” account they set up. In the workplace, you might get a message from your boss instructing you to pay someone a large sum from the company account.  

These are all signs that something scammy might be afoot. You’ll want to follow up with these people in person or with a quick phone call just to confirm. Reach them in any way other than by replying to the message you received. Even if it looks like a legitimate account. There’s the chance their account was hacked. 

Preventing social engineering con games 

How do scammers know how to reach you in the first place? And how do they seem to know just enough about you to cook up a convincing story? Clever scammers have resources, and they’ll do their homework. You can give them far less to work with by taking the following steps. 

1. Clean up your personal data online.

Online data brokers hoard all kinds of personal information about individuals. And they’ll sell it to anyone. That includes scammers. Data brokers gather it from multiple sources, such as public records and third parties that have further information like browsing histories and shopping histories (think your supermarket club card). With that information, a scammer can sound quite convincing—like they know you in some way or where your interests lie. You can get this information removed so scammers can’t get their hands on it. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and with select products, it can even manage the removal for you. ​

2. Set your social media accounts to private.

Needless to say, social media says a lot about you and what you’re into. You already know that because you put a part of yourself out there with each post—not to mention a record of the groups, pages, and things that you follow or like. All this provides yet more grist for a scammer’s mill when it comes time for them to concoct their stories. Setting your accounts to private takes your posts out of the public eye, and the eye of potential scammers too. This can help reduce your risk of getting conned.

3. Confirm before you click. Better yet, type in addresses yourself.

Scammers throw all kinds of bogus links at people in the hope they’ll click and wind up on their scammy websites. They’ll also send attachments loaded with malware—a payload that contains ransomware, spyware, or viruses. If you get a message about one of your accounts, a shipment, or anything that involves your personal or financial info, confirm the sender. Did the message come from a legitimate address or account? Or was the address spoofed or the account a fake? For example, some scammers create social media accounts to pose as the U.S. Internal Revenue Service (IRS). The IRS doesn’t contact people through social media. If you have a concern about a message or account, visit the site in question by typing it in directly instead of clicking on the link in the message. Access your information from there or call their customer service line.

4. Use strong, unique passwords and multi-factor authentication.

The combination of these two things makes it tough for scammers to crack your accounts. Even if they somehow get hold of your password, they can’t get into your account without the multifactor authentication number (usually sent to your phone in some form). A password manager as part of comprehensive online protection software can help you create and securely store those strong, unique passwords. Also, never give your authentication number to anyone after you receive it. Another common scammer trick is to masquerade as a customer service rep and ask you to send that number to them.

5. Slow down. View messages skeptically.

This is the one piece of advice scammers don’t want you to have, let alone follow. They count on you getting caught up in the moment—the emotion of it all. Once again, emotions, urgency, and human nature are all key components in any social engineering con. The moment you stop and think about the message, what it’s asking of you, and the way it’s asking you for it, will often quickly let you know that something is not quite right. Follow up. A quick phone call or face-to-face chat can help you from getting conned. 

The post Social Engineering—The Scammer’s Secret Weapon appeared first on McAfee Blog.

How to Protect Yourself Against Tax Scams

Who else loves tax season besides accountants? Scammers. 

It’s high time of year for online risks here in the U.S. with the onset of tax season, where scammers unleash all manner of scams aimed at taxpayers. The complexity, and even uncertainty, of filing a proper tax return can stir up anxieties like, Have I filed correctly, Did I claim the right deductions, Will I get audited, and Will I get stung with a tax penalty are just a few—and these are the very same anxieties that criminals use as the cornerstone of their attacks.   

Yet like so many scams, tax scams give off telltale signs that they’re indeed not on the up-and-up. You have ways you can spot one before you get caught up in one. 

Scammers prey on the uncertainty of tax season 

In all, we’ve learned to watch our step with the Internal Revenue Service (IRS), so much so that receiving a notification from the IRS can feel like an unwanted surprise. Uh oh, did I do something wrong? However, in reality, less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if addressed promptly. 

Still, that wariness of the IRS makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include email phishing attacks, phone calls from crooks posing as IRS agents, texts claiming there’s a problem with our tax software, and even robocalls that threaten jail time for unpaid back taxes. What’s more, fraudsters can take things a step further by committing identity theft and then filing tax claims in other people’s names. 

With that, let’s dig into a list of the top scams winding up on our screens and phones during tax time.  

Tax scams to look out for 

This IRS Dirty Dozen: Top tax-season scams 

Straight from the authority itself, the IRS publishes its Dirty Dozen, an annual list of the top tax season scams. Year-over-year, many of the same scams make the list, yet new ones continue to crop up as scammers try to take advantage of current events. A couple recent examples include email phishing scams centered around Employee Retention Credits, pandemic relief checks, and federal stimulus checks. Additionally, the IRS has warned filers about disinformation that circulates on social media, such as bogus advice that urges filers to alter their W-2 figures for a better refund. With new scams entering the mix every tax season, the Dirty Dozen offers plenty of good advice that can help you steer clear of scams.  

Robocalls and other phone scams 

We all know the annoyance of spammy phone calls, whether they’re for phony car warranties, tech support services, or debt collection agencies. During this time of year, you can add phony IRS agents and financial service providers to the list.  

The stories that scammers will tell will vary, but they often share common themes: 

  • The IRS wants to provide you with a refund, yet they need your personal and financial account information before they pay you. 
  • You owe back taxes! Pay the IRS now with a money order or gift cards, otherwise you’re subject to immediate arrest! 
  • A financial services company offers to file your taxes on your behalf, all you need to do is provide them with your tax ID or Social Security number—along with other personal and financial information. 

Another thing they have in common: they each outright ask for money, personal information, and sometimes a combination of both. All of which is an indication of a scam.  

For the record, per the IRS, it does not: 

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card, or wire transfer.  
  • Demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. You should also be advised of your rights as a taxpayer. 
  • Threaten to bring in local police, immigration officers, or other law enforcement to have you arrested for not paying.  

Also, per the IRS, they cannot revoke your driver’s license, business license, or immigration status. As noted above, scammers will often weave these threats into their stories. Those threats are entirely empty. 

What will the IRS do? Generally, the IRS will first mail a notice to any taxpayer who owes taxes. In some instances, IRS collection employees may make an unannounced visit to your home and properly identify themselves with IRS-issued credentials and a federal ID card. In all cases, the revenue officer will only request required payments by cash, check, certified funds, or money order payable to “United States Treasury.” 

As for scam calls that pose as financial services companies or tax preparers, ignore them. If you’re planning to work with a tax pro, do your research and work with a legitimate, accredited individual or organization. The IRS has a great resource that can get you started on your search with its “Directory of Federal Tax Return Preparers.” There you can get a list of qualified tax preparers that are verified by the IRS, which you can narrow down based on their accreditations and distance from your zip code.  

Artificial Intelligence (AI) Scams

Don’t fall for AI tax scams! With the rise of AI technology, it’s becoming harder to spot these fraudulent schemes. In the past, fake voices, accents, and grammar mistakes were obvious red flags. But now, scammers are using AI-generated voices that sound just like your neighbors. They’ll pose as the IRS, offering tax assistance or forgiveness. McAfee’s CTO, Steve Grobman warns that cyber-criminals are even cloning American accents to make their scams more convincing. Last month, McAfee detected over a million suspicious URLs related to tax scams. Protect yourself by using antivirus software and call-blocking apps. But be cautious of phishing attempts through texts, emails, and calls. Scammers may threaten you with back taxes or promise unrealistic zero-tax programs. Remember, the IRS never threatens or contacts you through phone, text, or email. They always send official letters by mail. And they never ask for payment in gift cards, Apple Pay, Crypto, Bitcoin, Venmo, or Zelle. Stay alert and keep your personal information and money safe!  Watch the video below from Steve, discussing AI voice scams.

Messages by text or social media 

One way you can be sure that someone other than the IRS has reached you is if they contact you by text, messaging app, or social media. The IRS will not contact you in any of these ways. Ignore any such messages, and if your app or platform allows you to report messages or accounts as spam, do so. You can often do it with a simple click or tap. 

Another increasingly popular scam on phones is the bogus account alert. The scammer may send a message that says Your account is on hold, or something like We’ve detected unusual activity. During most of the year, scammers will use these messages to pose as online payment platforms, banks, credit card companies, online stores, and streaming services.  

Now during tax season, they’ll masquerade as IRS agents or popular tax software companies. Even though the names change, the game remains the same. The text or message will serve up a link so you can “correct the situation,” one that leads to a site that could steal your personal information or otherwise trick you into installing malware on your phone. 

As always, don’t click these links. Report them if you can. 

Phishing emails 

Phishing emails pull many of the same tricks that calls, texts, and direct messages do—you’ll simply find them in your inbox instead. The same rules for avoiding other IRS scams apply here. First, note that the IRS will never initiate contact with you via email. Nor will they send you emails about your tax refund or any other sensitive information. 

In the past, the IRS has reported that phishing emails often send their victims to lookalike IRS sites that can appear quite convincing. There, victims either receive a prompt to enter their personal and financial information or to download a file that’s laden with malware. Other emails may include attachments, which may be loaded with malware as well. 

Delete any such emails you receive. And if you have any concerns, contact your tax professional or the IRS directly. Also, the IRS asks people who receive scam emails to notify them at phishing@irs.gov. This helps the IRS track and prosecute scammers. 

Identity theft and stolen refunds 

Imagine filing your return only to find out it’s already been filed.  

A far more serious form of tax-related crime is identity theft, where a scammer uses the victim’s personal information and Social Security number to file a return in the victim’s name—and claim the refund. One particularly painful aspect of identity theft and taxes is that victims often find out only after it occurs or when it’s well underway. For example: 

  • You can’t file a return because a duplicate Social Security number has already filed one. 
  • You receive correspondence from the IRS asking a question about a return that you did not file, that you owe additional tax, have had a refund offset, or that you have collections actions against you for a return you did not file. 
  • You get a notice that an IRS online account has been created in your name, or that your existing account has been accessed or disabled by someone other than you. 

Other signs are related to employment, such as getting assigned an Employer Identification Number even though you didn’t request one, discovering that the IRS shows you received income from an employer you didn’t work for, or finding out that someone has claimed unemployment benefits in your name. Once again, both are signs of full-on identity theft where someone has assumed your identity. 

The IRS states that you should always respond to any IRS notice, particularly if you believe it is in error. If you’ve already contacted the IRS about an identity theft issue, you can reach them at 800-908-4490 for further assistance. 

Understand that if this form of identity theft occurs to you, it’s highly likely that the scammer has your Social Security number. Report that right away at https://www.ssa.gov/number-card/report-stolen-number if you think your number is being used by someone else.  

Your Social Security number ranks at the very top of your most valuable personal information. It unlocks everything from driver’s licenses, photo identification, employment, insurance claims, and of course taxes. Act immediately if you think it’s been compromised.  

Six ways you can protect yourself from tax fraud 

1) File your tax return ASAP. 

One way to protect yourself from an identity thief from claiming a return in your name is to file yours before they do. As mentioned, many victims of identity theft find out they’ve been scammed when they receive an IRS notification that their tax claim has already been filed. Simply put, file early. 

2) Get an IRS PIN. 

Another way you can help prevent someone from filing a return in your name is to request a six-digit Identity Protection PIN (IP PIN). Once you receive am IP PIN, the IRS will use it to verify your identity when you file by paper or electronically. It’s good for one calendar year, and you can generate a new one each year for your account. You can request an IP PIN at: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin 

Also, be aware that scammers want your IP PIN as well. Phone calls, emails, or texts asking for it are scams. Outside of including it when filing your return, the IRS will never ask for it. If you are working with a tax professional, only provide it when it comes time to file. 

3) Monitor your credit and identity. 

Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft. 

Our credit monitoring service can keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

Our identity monitoring service checks the dark web for your personal info, including email, government IDs, credit card and bank account info, and more—then provides alerts if your data is found on the dark web, an average of 10 months ahead of similar services.​ 

4) Get identity theft protection. 

If you fall victim to identity theft, having identity theft protection in place can provide significant relief, both financially and in terms of recovery. Our identity theft coverage & restoration support includes $1 million in funds if it’s determined that you’re a victim, which covers lawyer’s fees, travel expenses, and stolen funds reimbursement—while licensed recovery experts can help you repair your credit and identity. Considering the potential costs in both time and money, identity theft protection can speed and ease recovery. 

5) Remove your personal information from sketchy data broker sites. 

How’d that scammer get your phone number or email address anyway? Chances are, they pulled that information off a data broker site. Data brokers buy, collect, and sell detailed personal information, which they compile from several public and private sources, such as local, state, and federal records, plus third parties like supermarket shopper’s cards and mobile apps that share and sell user data. Moreover, they’ll sell it to anyone who pays for it, including people who’ll use that information for scams. 

You can help reduce those scam texts and calls by removing your information from those sites. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. We also provide guidance on how you can remove your data from those sites and, with select plans, even manage the removal for you—while continuing to scan those sites in case your information reappears. 

6) Further protect yourself from online scams with online protection software. 

Comprehensive online protection software can help you on a number of counts. It warns you of suspicious links in emails and texts that could send you to malicious sites. It can further protect you from ransomware attacks, which IRS has also listed amongst its Dirty Dozen. And you can use it to monitor all your transactions across all your financial accounts in one place, which can spot any questionable activity. In all, tax time or otherwise, online protection software is always a strong security move. 

Stay Updated  

A little stress and uncertainty can enter the picture during tax season, and scammers know it. In fact, they prey upon it. They concoct their scams around those feelings, hoping that you’ll take the bait and act quickly without taking the time to scrutinize what they’re saying and what they’re really asking you to do.  

Keeping up to date on what the latest scams are, having a good sense of which ones get recycled every year, and putting protections in place can help you avoid getting stung by a scam during tax season.  

For yet more information, visit the IRS Tax Scam and Consumer Alert site at: https://www.irs.gov/newsroom/tax-scams-consumer-alerts  

The post How to Protect Yourself Against Tax Scams appeared first on McAfee Blog.

Tax Scams – Everything you need to know to keep your money and data safe

Tax season has always been a pretty nerve-wracking time for hard-working Americans. But over the years, technology advances have arrived to gradually make the process a bit easier. The bad news is that they can also introduce new cyber risks and even more stress.

There are two things that cybercriminals are always on the hunt for: people’s identity data from their accounts, and their money. And during the tax-filing season both can be unwittingly exposed. Over the years, cybercriminals have adapted multiple tools and techniques to part taxpayers with their personal information and funds.

Let’s take look at some of the main threats out there and what you can do to stay safe.

What do they want?

Cybercrime is a highly efficient money-making business. Some reports suggest this underground economy generates as much as $1.5 trillion each year. (See Into the Web of Profit, April 2018, McGuire, Bromium.) And tax-related scams are an increasingly popular way for the bad guys to drive-up profits. The Internal Revenue Service (IRS) claims that “thousands of people have lost millions of dollars and their personal information” to such attacks.

The bottom line is that they’re after one of two things: to trick you into wiring funds to them, and/or to get hold of your personally identifiable information (PII), including bank account and Social Security Numbers (SSNs). This personal data can subsequently be used to defraud you or the IRS, or may be deployed in follow-on identity fraud schemes to capture illicit funds from you.

There are various ways cyber-criminals can achieve these goals. The most common is by using social engineering tactics to trick taxpayers into sending money or personal information. But they might also use malware, either delivered to you personally or targeted at your tax preparer. This means you not only have to look after your own cybersecurity but also demand that the third-party businesses you work with store and transmit your sensitive information securely.

Look out for these scams

Here’s a round-up of the most popular tactics used by tax scammers today:

Impersonation: The fraudster gets in touch pretending to be an IRS representative. This could be via email, phone, social media or even SMS. They usually claim you owe the IRS money in unpaid taxes or fines and demand a wire transfer, or funds from a prepaid debit card. Sometimes they may ask for personal and financial details—for example, by claiming you’re entitled to a large tax refund and they just need you to supply your bank account info.

These interactions are usually pushy. The scammer knows the best way of making you pay up is by creating a sense of urgency and, sometimes, shaming the individual into believing they’ve been withholding tax payments. Phishing emails may look highly convincing, right down to the logo and sender domain, while phone callers will use fake names and badge numbers. Sometimes the scammers use personal data they may have stolen previously or bought on the Dark Web to make their communications seem more convincing.

In some impersonation scams, the fraudsters may even pretend to work for charities and ask for personal details to help disaster victims with tax refund claims.

Spoofing, phishing, and malware: In some cases, a text, email or social media message spoofed to appear as if sent from the IRS or your tax preparer actually contains malware. The scammers use the same tactics as above but trick the recipient into clicking on a malicious link or opening an attachment laden with malware. The covert download that follows could result in: theft of your personal information; your computer being completely hijacked by hackers via remote control software; or a ransomware download that locks your computer until you pay a fee.

Fake tax returns: Another trick the scammers employ is to use stolen SSNs and other personal information to file tax returns on your behalf. They can then try to claim a large payment in tax refunds from the IRS. The PII they use to file in your name may have been taken from a third-party source without your knowledge, and the first you might hear of it is when you go to file a legitimate tax return. It can take months to resolve the problem.

Attacks targeting tax preparers: Over half of Americans use third-party tax preparation companies to help them with their returns. However, this offers another opportunity for scammers to get hold of your sensitive information. In one recently discovered campaign, malware deployed on tax preparers’ websites was designed to download to the visitor’s computer as soon as they loaded the page. The IRS warns that businesses large and small are potentially at risk, as scammers are keen to get hold of tax information which enables them to file highly convincing fake returns in your name.

What to do

The good news is that by taking a few simple steps you can insulate yourself from the worst of these scams. Remember: the IRS does not contact taxpayers by email, text messages or social media to request personal/financial information— so if you receive communications that do, they are definitely a scam. It’s also important to remember that scams happen all year round, not just in the run-up to the tax filing deadline. That means, unfortunately, that you need to be on your guard all the time.

Here are a few other recommendations:

  • Install anti-malware from a reputable provider to block phishing emails and websites and prevent malware downloads.
  • Be wary of any unsolicited messages purporting to come from your tax preparer or the IRS. Always contact them directly to check whether it’s a genuine communication or not.
  • Don’t click on any links in unsolicited emails, or download attachments.
  • Obtain an Identity Protection PIN from the IRS before filing your taxes. This will prevent fake returns being filed in your name.
  • Alert phishing@irs.gov about any unsolicited emails from IRS scammers.
  • Protect your log-ins with tax preparation companies. Switch on multi-factor authentication (MFA) if available, and/or use a password manager to make your logins hard to guess or crack.

It also pays to demand that your tax preparer take their own precautions to keep your data secure. They should not be sending sensitive data or documents unencrypted in emails and must take steps on their own to combat phishing emails that target employees, since these can cascade to you during your tax preparation process. Whether hosted in the cloud or running on-premises, the servers that hold your data should also have adequate protection—and you have a right (and a duty to yourself) to ask ahead of time what they’re doing to protect it.

According to the IRS tax preparers should put the following internal controls in place:

  • Install anti-malware on all web and storage servers and keep their software automatically updated.
  • Encourage the use of unique, strong passwords via a password manager for each account, and deploy multi-factor authentication technology for clients.
  • Encrypt all sensitive files and emails exchanged with strong password protections.
  • Back-up sensitive data regularly to a secure off-site source.
  • Wipe clean/destroy any old hard drives and printers containing sensitive data.
  • Limit access to taxpayer data to staff who need to know.

How Trend Micro can help

Trend Micro offers a range of security tools to help taxpayers keep their personal and financial information safe from fraudsters.

Our flagship consumer solution Trend Micro Security (TMS) provides the following protections:

  • Protects against phishing links in emails that can take you to fraudulent sites. Its Fraud Buster feature for Gmail and Hotmail extends this to webmail.
  • Blocks malicious website downloads and scans for malware hidden in attachments.
  • Protects against ransomware and theft of sensitive data via Folder Shield.
  • Protects and manages strong, unique passwords with Password Manager, which is bundled with Trend Micro Maximum Security.

To find out more, go to our Trend Micro Security website.

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