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In the shadow of the COVID-19 pandemic, workplaces worldwide have undergone a seismic shift towards remote working. This adjustment involves much more than just allowing employees to access work resources from various locations. It necessitates the update of remote working policies and heightened cybersecurity security awareness.
Cybercriminals and potential nation-states are reportedly exploiting the global health crisis for their own gain. Hackers have targeted an array of sectors, including healthcare, employing COVID-19-related baits to manipulate user behavior. This article aims to provide a comprehensive guide on how you, as an employee, can augment your cybersecurity measures and stay safe when working remotely.
It has been reported that criminals are using COVID-19 as bait in phishing emails, domains, malware, and more. While the exploitation of this global crisis is disheartening, it is unsurprising as criminals habitually leverage large events to their advantage. That said, it’s crucial to identify potential targets, particularly in certain geographic regions.
The data so far reveals a broad geographic dispersion of ‘targets,’ with many countries that are typical phishing targets being hit. However, there are anomalies such as Panama, Taiwan, and Japan, suggesting possible campaigns targeting specific countries. The landscape is continuously evolving as more threats are identified, necessitating vigilant monitoring on your part to stay safe.
→ Dig Deeper: McAfee Labs Report Reveals Latest COVID-19 Threats and Malware Surges
The abrupt shift to remote work has left many employees unprepared, with some needing to operate from personal devices. These personal devices, if lacking appropriate security measures, can expose both you and your company or employer to various potential attacks.
Over the last few years, there has been a surge in targeted ransomware attacks, particularly through “commodity malware.” This malware type is often directed at consumers. Consequently, accessing work networks from potentially infected personal devices without appropriate security measures significantly increases the risk. Both employees and employers are left vulnerable to breaches and ransomware lockdowns.
Office closures and working-from-home mandates due to COVID-19 permanently changed the way we look at workplace connectivity. A recent Fenwick poll among HR, privacy, and security professionals across industries noted that approximately 90% of employees now handle intellectual property, confidential, and personal information on their in-home Wi-Fi as opposed to in-office networks. Additionally, many are accessing this information on personal and mobile devices that often do not have the same protections as company-owned devices. The elevated number of unprotected devices connected to unsecured networks creates weak areas in a company’s infrastructure, making it harder to protect against hackers.
One technology your organization should be especially diligent about is video conferencing software. Hackers can infiltrate video conferencing software to eavesdrop on private discussions and steal vital information. Many disrupt video calls via brute force, where they scan a list of possible meeting IDs to try and connect to a meeting. Others seek more complex infiltration methods through vulnerabilities in the actual software. Up until recently, Agora’s video conferencing software exhibited these same vulnerabilities.
Hackers will usually try to gain access to these network vulnerabilities by targeting unsuspecting employees through phishing scams which can lead to even greater consequences if they manage to insert malware or hold your data for ransom. Without proper training on how to avoid these threats, many employees wouldn’t know how to handle the impact should they become the target.
If you’re an employee working remotely, it is essential to comprehend and adhere to best security practices. Here are some guidelines you could follow:
Considering the rise of remote working, it is more crucial than ever for employees, especially those working remotely, to invest in secure solutions and tools. However, as end-users, it’s also wisest to take extra steps like installing comprehensive security software to ward off cyber threats. These software have features that collectively provide a holistic approach to security, detecting vulnerabilities, and minimizing the chance of an attack.
We recommend McAfee+ and McAfee Total Protection if you want an all-inclusive security solution. With a powerful combination of real-time threat detection, antivirus, and malware protection, secure browsing, identity theft prevention, and privacy safeguards, McAfee+ and McAfee Total Protection ensure that your devices and personal information remain secure and your online experience is worry-free.
McAfee Pro Tip: Gauge your security protection and assess your security needs before you get a comprehensive security plan. This proactive approach is the foundation for establishing robust cybersecurity measures tailored to your specific requirements and potential vulnerabilities. Learn more about our award-winning security products award-winning security products.
In the current digital age, employees must be aware of their crucial role in maintaining organizational security. As such, you should consider engaging in tailored security education and training programs that help employees identify and avoid potential threats such as phishing and malicious downloads. Regular training and updates can be beneficial as employees are often the first line of defense and can significantly help mitigate potential security breaches.
To ensure effective acquisition of knowledge, engage in security training that is designed in an engaging, easy-to-understand manner and utilizes practical examples that you can relate to. Successful training programs often incorporate interactive modules, quizzes, and even games to instill important security concepts.
Effective communication and collaboration are paramount in a remote working environment. Employees need to share information and collaborate on projects effectively while ensuring that sensitive information remains secure. Use and participate in platforms that enable secure communication and collaboration. Tools such as secure messaging apps, encrypted email services, secure file sharing, and collaboration platforms will ensure information protection while allowing seamless collaboration.
Make sure that you’re provided with detailed guidelines and training on the proper use of these tools and their security features. This will help prevent data leaks and other security issues that can arise from misuse or misunderstanding.
→ Dig Deeper: Five Tips from McAfee’s Remote Workers
The transition to a remote working environment brings with it various cybersecurity challenges. Prioritizing secure communication and collaboration tools, coupled with ongoing education and adherence to best practices, can help you navigate these challenges with confidence, ultimately reaping the benefits of a flexible and efficient remote work environment while safeguarding critical data and information. McAfee can help you with that and more, so choose the best combination of features that fits your remote work setup.
The post Staying Safe While Working Remotely appeared first on McAfee Blog.
The first of August marks the celebration of World Wide Web Day – a day dedicated to the global network that powers our online activity, creating a wealth of knowledge at our fingertips. The World Wide Web (WWW) has revolutionized the way we communicate, learn, and explore, becoming an integral part of our daily lives. With the importance of the internet only growing stronger, it’s only fitting to honor the World Wide Web with a special day of commemoration. But with the internet comes risks, and it’s important to make sure your family is protected from potential threats. Here are some tips and tricks to keep your family safe online.
Phishing scams are a type of fraud that involves sending emails or other messages that appear to be from a legitimate source. The goal of these messages is to trick users into providing personal information such as passwords, credit card numbers, and bank account details. To protect against phishing scams, teach your family to:
Identity theft is a crime in which someone uses another person’s personal information to commit fraud or other crimes. Teach your family to protect against identity theft by:
A virtual private network (VPN) is a type of technology that provides a secure connection to a private network over the internet. A VPN can help protect your family’s online activity by encrypting the data and hiding your online activity from others. To ensure your family’s online safety, teach them to:
Strong passwords are an important part of online security. Teach your family to create strong passwords and to never share them with anyone. Additionally, use a password manager to store and manage your family’s passwords. A password manager can help by:
To conclude, celebrations on World Wide Web Day allow us to give thanks for the incredible world of knowledge, commerce, entertainment, communication, and innovation that the internet has provided, and continues to provide for us all. By following these tips and tricks, your family can stay safe online and enjoy all the benefits of the internet. Happy World Wide Web Day!
The WWW has enabled us to achieve so many things that were simply impossible before. From the ability to catch up with friends and family across the globe to finding information about virtually any topic, the power of the internet is remarkable. In fact, the World Wide Web has significantly enriched our lives in countless ways.
Did you know that the first-ever image posted on the World Wide Web was a photo of Les Horribles Cernettes, a parody pop band founded by employees at CERN? It was uploaded in 1992 by Sir Tim Berners-Lee, who used a NeXT computer as the first-ever web server. And although we use the term “surfing the net” regularly, do you know who actually coined the phrase? A librarian by the name of Jean Armour Polly wrote an article titled “Surfing the Internet” in the Wilson Library Bulletin at the University of Minnesota in 1992.
There are many other remarkable facts about the World Wide Web, including its growth over the years. By the start of the year 1993, there were only 50 servers worldwide, but that number had grown to over 500 by October of the same year. Advances in data compression enabled media streaming to happen over the web, which was previously impractical due to high bandwidth requirements for uncompressed media. Although the number of websites online was still small in comparison to today’s figure, notable sites such as Yahoo! Directory and Yahoo! Search were launched in 1994 and 1995, respectively, marking the beginning of web commerce.
On World Wide Web Day, you can celebrate by exploring the capabilities of the internet and discovering how it has changed over the years. Many organizations worldwide host events featuring conversations and interviews with technology leaders, entrepreneurs, and creators. There are also different talks, activities, and discussions online that you can join, allowing you to delve deeper into the history and potential of the World Wide Web. You could even consider running an event at your local business to market the day and celebrate what WWW has done for us all!
The post World Wide Web Day: How to Protect Your Family Online appeared first on McAfee Blog.
Social engineering. It’s a con game. And a con game by any other name stings just as badly.
Like any form of con, social engineering dupes their victims by playing on their emotions. Fear, excitement, and surprise. And they prey on human nature as well. The desire to help others, recognizing authority, and even the dream of hitting it big in the lottery. All of this comes into play in social engineering.
By design, the scammers who employ social engineering do so in an attempt to bilk people out of their personal information, their money, or both. More broadly, they’re designed to give scammers access—to a credit card, bank account, proprietary company information, and even physical access to a building or restricted space in the case of tailgating attacks. In this way, social engineering is an attack technique rather than a specific type of attack.
Several types of attacks employ social engineering:
The list goes on. Yet those are among the top attacks that use social engineering as a means of hoodwinking their victims. It’s a scammer’s secret weapon. Time and time again, we’ve seen just how effective it can be.
So while many bad actors turn to social engineering tricks to do their dirty work, they share several common characteristics. That makes them easy to spot. If you know what you’re looking for.
An overexcited or aggressive tone in an email, text, DM, or any kind of message you receive should put up a big red flag. Scammers use these scare tactics to get you to act without thinking things through first.
Common examples include imposter scams. The scammer will send a text or email that looks like it comes from someone you know. And they’ll say they’re in a jam of some sort, like their car has broken down in the middle of nowhere, or that they have a medical emergency and to go to urgent care. In many of these cases, scammers will quickly ask for money.
Another classic is the tax scam, where a scammer poses as a tax agent or representative. From there, they bully money out of their victims with threats of legal action or even arrest. Dealing with an actual tax issue might be uncomfortable, but a legitimate tax agent won’t threaten you like that.
You’ve won a sweepstakes! (That you never entered.) Get a great deal on this hard-to-find item! (That will never ship after you’ve paid for it.) Scammers will concoct all kinds of stories to separate you from your personal information.
The scammers behind bogus prizes and sweepstakes will ask you for banking information or sometimes even your tax ID number to pay out your winnings. Winnings you’ll never receive, of course. The scammer wants that information to raid your accounts and commit all kinds of identity theft.
Those great deals? The scammers might not ship them at all. They’ll drain your credit or debit card instead and leave you tapping your foot by your mailbox. Sometimes, the scammers might indeed ship you something after all—a knock-off item. One possibly made with child labor.
Scammers will often pose as people you know. That can include friends, family members, co-workers, bosses, vendors or clients at work, and so on. And when they do, something about the message you get will seem a bit strange.
For starters, the message might not sound like it came from them. What they say and how they say it seems off or out of character. It might include links or attachments you didn’t expect to get. Or the message might come to you via a DM sent from a “new” account they set up. In the workplace, you might get a message from your boss instructing you to pay someone a large sum from the company account.
These are all signs that something scammy might be afoot. You’ll want to follow up with these people in person or with a quick phone call just to confirm. Reach them in any way other than by replying to the message you received. Even if it looks like a legitimate account. There’s the chance their account was hacked.
How do scammers know how to reach you in the first place? And how do they seem to know just enough about you to cook up a convincing story? Clever scammers have resources, and they’ll do their homework. You can give them far less to work with by taking the following steps.
Online data brokers hoard all kinds of personal information about individuals. And they’ll sell it to anyone. That includes scammers. Data brokers gather it from multiple sources, such as public records and third parties that have further information like browsing histories and shopping histories (think your supermarket club card). With that information, a scammer can sound quite convincing—like they know you in some way or where your interests lie. You can get this information removed so scammers can’t get their hands on it. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and with select products, it can even manage the removal for you.
Needless to say, social media says a lot about you and what you’re into. You already know that because you put a part of yourself out there with each post—not to mention a record of the groups, pages, and things that you follow or like. All this provides yet more grist for a scammer’s mill when it comes time for them to concoct their stories. Setting your accounts to private takes your posts out of the public eye, and the eye of potential scammers too. This can help reduce your risk of getting conned.
Scammers throw all kinds of bogus links at people in the hope they’ll click and wind up on their scammy websites. They’ll also send attachments loaded with malware—a payload that contains ransomware, spyware, or viruses. If you get a message about one of your accounts, a shipment, or anything that involves your personal or financial info, confirm the sender. Did the message come from a legitimate address or account? Or was the address spoofed or the account a fake? For example, some scammers create social media accounts to pose as the U.S. Internal Revenue Service (IRS). The IRS doesn’t contact people through social media. If you have a concern about a message or account, visit the site in question by typing it in directly instead of clicking on the link in the message. Access your information from there or call their customer service line.
The combination of these two things makes it tough for scammers to crack your accounts. Even if they somehow get hold of your password, they can’t get into your account without the multifactor authentication number (usually sent to your phone in some form). A password manager as part of comprehensive online protection software can help you create and securely store those strong, unique passwords. Also, never give your authentication number to anyone after you receive it. Another common scammer trick is to masquerade as a customer service rep and ask you to send that number to them.
This is the one piece of advice scammers don’t want you to have, let alone follow. They count on you getting caught up in the moment—the emotion of it all. Once again, emotions, urgency, and human nature are all key components in any social engineering con. The moment you stop and think about the message, what it’s asking of you, and the way it’s asking you for it, will often quickly let you know that something is not quite right. Follow up. A quick phone call or face-to-face chat can help you from getting conned.
The post Social Engineering—The Scammer’s Secret Weapon appeared first on McAfee Blog.
Written by James Schmidt
Editor’s Note: We often speak of online scams in our blogs, ones that cost victims hundreds if not thousands of dollars. This account puts a face on one of those scams—along with the personal, financial, and emotional pain that they can leave in their wake. This is the story of “Meredith,” whose aunt “Leslie” fell victim to an emerging form on online elder fraud. Our thanks to James for bringing it forward and to “Meredith’s” family for sharing it, all so others can prevent such scams from happening to them.
“Embarrassing. Simply embarrassing.” She shook her head. “It’s too raw. I can’t talk about it right now. I need time.”
Her aunt had been scammed. To the tune of $100,000 dollars. My colleague—we both work in the security industry—felt a peculiar sense of loss.
“I work in this industry. I thought I’d done everything right. I’ve passed on enough warnings to my family and friends to ensure they’d avoid the fate of the scammed. Simply because I’m in this industry does not imply my circle is always aware of all the threats to them, even if I do my best to teach them.”
“My mental state, recently, borders on shame; this feeling, you know? How could someone working in my industry have something like this happen to a family member?”
I told her many people working in other industries cannot control what happens to people in their families even if people in that industry had knowledge that could have helped them or otherwise avoided a problem altogether.
“I know, but this simply should never have happened! My aunt is one of the smartest, most conscientious people I know, and she fell for this. It’s crazy and I can’t wrap my head around it.”
My colleague, let’s call her Meredith (not her real name as she’s a bit ashamed to know this happened to a family member), told me the beginnings.
Let’s call her aunt Leslie.
Her story unfolds, the overall picture a pastiche of millions of people in the United States today. Her aunt is retired, bored, lonely, and isolated. She feels adrift without something to occupy her time; she was looking for companionship, connections, someone (anyone) to talk to. Her feelings intensified during the pandemic. She morphed into perfect prey for scammers of what is now known as the “Pig Butchering Scam.”
The term “Pig Butchering” has a visceral and raw feel to it, which falls right in line with how brutal this scam can be. It’s a long con game, where the scammer befriends the victim and encourages them to make small investments through the scammer, which get bigger and bigger over time. The scammer builds trust early with what appear to be small investment wins. None of it is legit. The money goes right into the scammer’s pocket, even as the scammer shows the victim phony financial statements and dashboards to show off the bogus returns. Confidence grows. The scammer wrings even larger sums out of the victim. And then disappears.
It was a targeted attack that started innocuously enough with a “fake wrong number”. An SMS arrives. A text conversation starts. The scammer then apologizes but tells Leslie someone gave them the number to initiate the text.
The scammer then uses emotional and psychological techniques to keep Leslie hooked. “How are you, are you having a nice day?” Leslie, being bored and interested, engages willingly.
The scammer asks to talk directly, not via text: and a phone conversation ensues. The scammer proceeds to describe—in very soothing detail—what they are doing, helping people, like Leslie, invest their “hard-earned money” into something that will make them more money, to help them out in retirement.
Of course, it is too good to be true.
“The craziest part of all of this is my aunt refuses—to this day—to believe she’s been scammed!”
She still thinks this scammer is a “friend” even though the entire family is up in arms over this, all of whom beg her aunt to “open her eyes.”
“My aunt still thinks she’d going to see that money again, or even make some money, which is crazy. The scammers are so good at emotional intelligence; really leveraging heartstrings and psychological makeup of the forlorn in society. My aunt finally agreed to stop sending more money to the scammers, but only after the entire family threatened to cut her off from the rest of the family. It took a lot to get her to stop trusting the scammers.”
Meredith feels this is doubly sad as the aunt in question is not someone they’d ever imagine would in this predicament. She was always the upright one, always the diligent and hardworking and the best with money. She is smart and savvy and we could never imagine her to be taken by these people and taken so easily. It boggles the mind.”
She did start to change in the last few years. And the pandemic created a weird situation. Retirement, loneliness from loss of a partner, and the added burden of the pandemic created a perfect storm for her to open herself up to someone willingly, simply for the sake of connection.
“No one deserves this. It has rocked my family to the core. It is not only about the money, but we’ve found family bonds stretched. She believes these random people, these scammers, more than she believes her own family. Have we been neglectful of our aunt? Does she no longer put her faith in people she knows, rather gives money to complete strangers?”
Being a security professional does not provide magical protection. We are more aware of scams and scammers, and how they work, and what to look for, and we try to do all we can to keep our family aware of scams out there in the big wide world, but we are human. We fall short.
Diligence is action. Awareness is action. Education is action.
We need to be better, all of us, at socializing risky things. We need to consistently educate our family and friends to protect themselves, not only via security software (which everyone should have as default) but by providing tips and tricks and warnings for things we all need to be on the lookout. This is not a one-time thing. The cliché holds true: “If you see something say something.” Repetition helps.
In today’s world, the need for protecting people’s security, identity, and privacy is critical to keeping them safe. Scammers long stopped focusing on attacking only your computer. Now focus more than ever on YOU: your identity, your privacy, your trust. If they get you there, they soon get your money.
As for contributing factors to scammers success with their victims, such as loneliness, isolation, and boredom, they all have remedies. Make connections with your loved ones, especially those easily tagged as vulnerable, those you feel might be at risk. Reach out. It may be hard sometimes due to distance and other factors but make it a point to connect. There is a reason these scammers are succeeding. They are stepping into roles of companions to people who are desperate for connection.
Most people are greatly saddened at seeing other people being “taken.” Let’s work together to help stop the scammers.
Look out for each other, and get your people protected!
Editor’s Closing Note:
If you or someone you know suspects elder fraud, the following resources can help:
For further reading on scams and scam prevention, check out the guides in our McAfee Safety Series, which provide in-depth advice on protecting your identity and privacy—and your family from scams. They’re ready to download and share.
The post A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam appeared first on McAfee Blog.
One of the oldest tricks in the cybercrime playbook is phishing. It first hit the digital scene in 1995, at a time when millions flocked to America Online (AOL) every day. And if we know one thing about cybercriminals, it’s that they tend to follow the masses. In earlier iterations, phishing attempts were easy to spot due to link misspellings, odd link redirects, and other giveaways. However, today’s phishing tricks have become personalized, advanced, and shrouded in new disguises. So, let’s take a look at some of the different types, real-world examples and how you can recognize a phishing lure.
Every day, users get sent thousands of emails. Some are important, but most are just plain junk. These emails often get filtered to a spam folder, where phishing emails are often trapped. But sometimes they slip through the digital cracks, into a main inbox. These messages typically have urgent requests that require the user to input sensitive information or fill out a form through an external link. These phishing emails can take on many personas, such as banking institutions, popular services, and universities. As such, always remember to stay vigilant and double-check the source before giving away any information.
A sort of sibling to email phishing, link manipulation is when a cybercriminal sends users a link to malicious website under the ruse of an urgent request or deadline. After clicking on the deceptive link, the user is brought to the cybercriminal’s fake website rather than a real or verified link and asked to input or verify personal details. This exact scenario happened last year when several universities and businesses fell for a campaign disguised as a package delivery issue from FedEx. This scheme is a reminder that anyone can fall for a cybercriminals trap, which is why users always have to careful when clicking, as well as ensure the validity of the claim and source of the link. To check the validity, it’s always a good idea to contact the source directly to see if the notice or request is legitimate.
Corporate executives have always been high-level targets for cybercriminals. That’s why C-suite members have a special name for when cybercriminals try to phish them – whaling. What sounds like a silly name is anything but. In this sophisticated, as well as personalized attack, a cybercriminal attempts to manipulate the target to obtain money, trade secrets, or employee information. In recent years, organizations have become smarter and in turn, whaling has slowed down. Before the slowdown, however, many companies were hit with data breaches due to cybercriminals impersonating C-suite members and asking lower-level employees for company information. To avoid this pesky phishing attempt, train C-suite members to be able to identify phishing, as well as encourage unique, strong passwords on all devices and accounts.
Just as email spam and link manipulation are phishing siblings, so too are whaling and spear-phishing. While whaling attacks target the C-suite of a specific organization, spear-phishing rather targets lower-level employees of a specific organization. Just as selective and sophisticated as whaling, spear-phishing targets members of a specific organization to gain access to critical information, like staff credentials, intellectual property, customer data, and more. Spear-phishing attacks tend to be more lucrative than a run-of-the-mill phishing attack, which is why cybercriminals will often spend more time crafting and obtaining personal information from these specific targets. To avoid falling for this phishing scheme, employees must have proper security training so they know how to spot a phishing lure when they see one.
With so many things to click on a website, it’s easy to see why cybercriminals would take advantage of that fact. Content spoofing is based on exactly that notion – a cybercriminal alters a section of content on a page of a reliable website to redirect an unsuspecting user to an illegitimate website where they are then asked to enter personal details. The best way to steer clear of this phishing scheme is to check that the URL matches the primary domain name.
When users search for something online, they expect reliable resources. But sometimes, phishing sites can sneak their way into legitimate results. This tactic is called search engine phishing and involves search engines being manipulated into showing malicious results. Users are attracted to these sites by discount offers for products or services. However, when the user goes to buy said product or service, their personal details are collected by the deceptive site. To stay secure, watch out for potentially sketchy ads in particular and when in doubt always navigate to the official site first.
With new technologies come new avenues for cybercriminals to try and obtain personal data. Vishing, or voice phishing, is one of those new avenues. In a vishing attempt, cybercriminals contact users by phone and ask the user to dial a number to receive identifiable bank account or personal information through the phone by using a fake caller ID. For example, just last year, a security researcher received a call from their financial institution saying that their card had been compromised. Instead of offering a replacement card, the bank suggested simply blocking any future geographic-specific transactions. Sensing something was up, the researcher hung up and dialed his bank – they had no record of the call or the fraudulent card transactions. This scenario, as sophisticated as it sounds, reminds users to always double-check directly with businesses before sharing any personal information.
As you can see, phishing comes in all shapes and sizes. This blog only scratches the surface of all the ways cybercriminals lure unsuspecting users into phishing traps. The best way to stay protected is to invest in comprehensive security and stay updated on new phishing scams.
The post The Seven Main Phishing Lures of Cybercriminals appeared first on McAfee Blog.
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