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Summer is synonymous with vacations, a time when families pack their bags, grab their sunscreen, and embark on exciting adventures. In the digital age, smartphones have become an indispensable part of our lives, serving as cameras, maps, entertainment hubs, and communication tools. While these devices enhance our travel experiences, they also become prime targets for theft or damage while we’re away from home. From keeping us connected with family and friends, assisting in navigation, capturing moments, to even helping us with language translation – it is a device of many conveniences. However, when you bring your smartphone while vacationing, like any other valuable item, it becomes a target for theft and damage. Not to mention the potential for high roaming charges.
Don’t let the fear of losing or damaging your valuable devices dampen your vacation spirit! By taking some simple precautions and implementing effective strategies, you can ensure that your family’s smartphones remain safe and secure throughout your travels. In this blog post, we’ll share essential tips and tricks for safeguarding your devices, so you can focus on creating unforgettable memories without any tech-related worries. This article will provide you with tips on how to protect your family’s smartphones while on vacation. We will cover strategies like enabling security settings, backing up data, checking for travel insurance policies, and utilizing helpful apps. Ensuring the safety of your devices will make your vacation more enjoyable and worry-free.
Traveling without smartphones seems almost impossible. However, having them on vacation puts them at risk. In tourist hotspots, where distractions are many, it is easy to lose or have your device stolen. Moreover, using public Wi-Fi networks can expose your smartphone to cyber attacks.
→ Dig Deeper: The Risks of Public Wi-Fi and How to Close the Security Gap
Therefore, it is vital to be proactive in securing both your smartphones and the data they contain. Not only will it save you from the high costs of replacing a lost or damaged phone, but it also prevents potential misuse of personal and financial information. Implementing even just a few of these safety measures can help ensure your family’s smartphones are well-protected during your vacation. So let’s dive into the practical steps you can take.
The first layer of protection for your phone should be a physical one. It starts with investing in a good quality, durable phone case. A waterproof case is always a good idea, especially if you’re planning on vacationing near the beach or a pool. A screen protector can also keep your screen from shattering or getting scratched. Remember, you’re more likely to drop your phone while on vacation as you juggle through maps, travel apps, and numerous photo opportunities.
Another aspect of physical protection is to be mindful of where you store your phone. Avoid leaving it in plain sight or unattended, which could invite potential thieves. Instead, carry it in a secure, zipped pocket or bag. If you’re staying at a hotel, consider using the safe to store your phone when not in use. Most importantly, be aware of your surroundings and keep your phone safely tucked away in crowded places.
McAfee Pro Tip: Activating the correct features can determine whether your personal data is lost permanently or if your device can swiftly recover. Install McAfee Mobile Security and learn more tips on what to do if your phone gets stolen on this blog.
Safeguarding your phone is not just about protecting the physical device—your personal and sensitive data deserves protection too. Before you leave for your vacation, make sure that your phone is password-protected. Optimally, use a complex password, fingerprint, or face recognition feature instead of a simple four-digit PIN. This singular step can deter any prying eyes from accessing your information if your phone is lost or stolen.
Ensure your phone’s software is up to date. Regular updates not only enhance the device’s performance but also incorporate vital security patches, fortifying its defenses against potential threats like malware. By staying vigilant and keeping your phone’s software current, you contribute to a more secure environment, minimizing the risk of unauthorized eyes accessing your valuable information in the event of a loss or theft.
→ Dig Deeper: Why Software Updates Are So Important
Backing up your smartphone’s data before leaving for vacation can save you from a lot of stress. In case of loss, theft, or damage, having a backup ensures that you won’t lose your cherished photos, contacts, and other essential data. Most smartphones allow you to back up your data to the cloud. Make sure to do this over a safe, secure network and not on public Wi-Fi.
For Android users, Google provides an automatic backup service for things like app data, call history, and settings. You can check if this feature is enabled on your phone by going to the Google Drive App and checking in the Backups section. For iPhone users, iCloud Backup can help save most of your data and settings. To enable it, go to Settings, tap on your name, then tap iCloud and scroll down to tap iCloud Backup.
Without proper management, staying connected while abroad can result in expensive roaming charges. Before you leave, check with your mobile provider to understand the costs associated with using your phone abroad. Some providers offer international plans that you can temporarily switch to for your vacation. If your provider’s charges are too high, consider purchasing a local SIM card once you arrive at your destination or use an international data package.
Another way to avoid roaming charges is by using Wi-Fi. Most hotels, cafes, and many public spaces have free Wi-Fi available. However, again, public Wi-Fi is not always safe. So, avoid accessing sensitive information such as bank accounts, and before traveling, download maps and essential content before traveling to reduce the need for constant data usage. This is especially helpful for navigation apps. To protect your data in such situations, it’s advisable to use a Virtual Private Network (VPN).
→ Dig Deeper: How to Keep Your Data & Devices Safe While Traveling
Several apps can help protect your phone and its data during your vacation. Most smartphone operating systems offer a “Find My Phone” feature that can locate, lock, or erase your device if it is lost or stolen. Make sure this feature is enabled before you leave.
Again, antivirus apps can provide an extra layer of protection against virus and malware threats. Password manager apps can help you create and store complex, unique passwords for your accounts to enhance security.
VPN apps can protect your data from being intercepted when using public Wi-Fi networks. There are also apps that monitor your data usage and can alert you if you’re near your limit to avoid unexpected charges. Research and install these apps prior to your vacation for added security and peace of mind.
Your family’s smartphones are essential travel companions that deserve as much protection as any other valuable item during your vacation. By physically safeguarding the device, securing your data, backing up regularly, understanding roaming charges, and utilizing productive apps, you can enjoy a worry-free vacation. Remember, in the event of a mishap, having travel insurance can provide an extra layer of financial protection. So, before setting off, review your policy and check if it covers lost or stolen devices. In the end, preparation is key, so take the time to implement these safety measures and enjoy your vacation with peace of mind.
Above and beyond security settings and software, there’s you. Get in the habit of talking with your child for a sense of what they’re doing online. As a mom, I like to ask them about their favorite games, share some funny TikTok clips or cute photos with them, and generally make it a point to be a part of their digital lives. It’s great, because it gives you peace of mind knowing what types of things they are doing or interactions they are having online.
For those of you hitting the road in the coming weeks, enjoy your travels, wherever they take you!
The post How To Protect Your Family’s Smartphones While on Vacation appeared first on McAfee Blog.
The number of people who use VPNs (virtual private networks) continues to mushroom. Recent research shows that 46% of American adults now use a VPN — 23% of which use it for strictly personal purposes.[i] Within that mix, 43% said they use a free VPN service. Yet “free” VPNs often come with a price. Typically at the expense of your privacy.
A personal VPN establishes a secure tunnel over the internet, offering you both privacy and freedom from IP-based tracking. It protects your identity and financial info by encrypting, or scrambling, the data that flows through the tunnel. Moreover, it can mask your true location, making it appear as though you are connecting from somewhere else.
Sometimes a VPN is included in more robust security software, as it is in our McAfee+ plans. It’s also, but often it is a standalone tool, that is offered for a monthly subscription rate or for free. While it might be tempting to go for a free option, there are some serious considerations that you should take to heart.
Because free VPNs don’t charge a subscription, many make revenue indirectly through advertising. This means that users get bombarded with ads. And they get exposed to tracking by the provider. In fact, one study of 283 free VPN providers found that 72% included trackers.[ii] The irony is worth pointing out. Many people use VPNs to shroud their browsing from advertisers and other data collectors. Meanwhile, free VPNs often lead to that exact kind of exposure.
But beyond the frustration of ads, slowness, and upgrade prompts is the fact that some free VPN tools include malware that can put your sensitive info at risk. The same study found that 38% of the free VPN applications in the Google Play Store were found to have malware, such as keyloggers, and some even stole data from devices.
Also concerning is how these free providers handle your data. In one worrying case, security researchers uncovered seven VPN providers that gathered user logs despite pledges not to.[iii]
Clearly, many so-called “free” VPNs aren’t free at all.
VPNs are critical tools for enhancing our privacy and shouldn’t be an avenue opening the door to new risks. That’s why your best bet is to look for a paid VPN with the following features:
Unlimited bandwidth — You want your network connection to stay secure no matter how much time you spend online.
Speedy performance — We all know how frustrating a sluggish internet connection can be when you are trying to get things done. Whether connecting for productivity, education, or entertainment, we’re all dependent on bandwidth. That’s why it’s important to choose a high-speed VPN that enhances your privacy, without sacrificing the quality of your connection.
Multiple device protection — These days many of us toggle between mobile devices, laptops, and computers, so they should all be able to connect securely.
Less battery drain — Some free mobile VPNs zap your battery life, making users less likely to stay protected. You shouldn’t have to choose between your battery life and safeguarding your privacy.
Ease of use — For technology to really work, it has to be convenient. After all, these technologies should power your connected life, not serve as a hindrance.
Fortunately, we don’t have to sacrifice convenience, or pay high prices, for a VPN that can offer a high level of privacy and protection. A comprehensive security suite like McAfee+ includes our standalone VPN with auto-renewal and takes the worry out of connecting, so you can focus on what’s important to you and your family, and enjoy quality time together.
[i] https://www.security.org/resources/vpn-consumer-report-annual/
[ii] https://www.icir.org/vern/papers/vpn-apps-imc16.pdf
[iii] https://www.pcmag.com/news/7-vpn-services-found-recording-user-logs-despite-no-log-pledge
The post How Free VPNs Come With a Price appeared first on McAfee Blog.
My mother recently turned 80, so of course a large celebration was in order. With 100 plus guests, entertainment, and catering to organise, the best way for me to keep everyone updated (and share tasks) was to use Google Docs. Gee, it worked well. My updates could immediately be seen by everyone, the family could access it from all the devices, and it was free to use! No wonder Google has a monopoly on drive and document sharing.
But here’s the thing – hackers know just how much both individuals and businesses have embraced Google products. So, it makes complete sense that they use reputable companies such as Google to devise phishing emails that are designed to extract our personal information. In fact, the Google Docs phishing scam was widely regarded as one of the most successful personal data extraction scams to date. They know that billions of people worldwide use Google so an invitation to click a link and view a document does not seem like an unreasonable email to receive. But it caused so much grief for so many people.
Emails designed to trick you into sharing your personal information are a scammer’s bread and butter. This is essentially what phishing is. It is by far the most successful tool they use to get their hands on your personal data and access your email.
‘But why do they want my email logins?’ – I hear you ask. Well, email accounts are what every scammer dreams of – they are a treasure trove of personally identifiable material that they can either steal or exploit. They could also use your email to launch a wide range of malicious activities from spamming and spoofing to spear phishing. Complicated terms, I know but in essence these are different types of phishing strategies. So, you can see why they are keen!!
But successful phishing emails usually share a few criteria which is important to know. Firstly, the email looks like it has been sent from a legitimate company e.g. Microsoft, Amex, or Google. Secondly, the email has a strong ‘call to action’ e.g. ‘your password has been changed, if this is not the case, please click here’. And thirdly, the email does not seem too out of place or random from the potential victim’s perspective.
Despite the fact that scammers are savvy tricksters, there are steps you can take to maximise the chances your email remains locked away from their prying eyes. Here’s what I suggest:
Never respond to an unexpected email or website that asks you for personal information or your login details no matter how professional it looks. If you have any doubts, always contact the company directly to verify.
Make sure you have super-duper internet security software that includes all the bells and whistles. Not only does internet security software McAfee+ include protection for daily browsing but it also has a password manager, a VPN, and a social privacy manager that will lock down your privacy settings on your social media accounts. A complete no-brainer!
Avoid using public Wi-Fi to log into your email from public places. It takes very little effort for a hacker to position themselves between you and the connection point. So, it’s entirely possible for them to be in receipt of all your private information and logins which clearly you don’t want. If you really need to use it, invest in a Virtual Private Network (VPN) which will ensure everything you share via Wi-Fi will be encrypted. Your McAfee+ subscription includes a VPN.
Public computers should also be avoided even just to ‘check your email’. Not only is there a greater chance of spyware on untrusted computers but some of them sport key-logging programs which can both monitor and record the keys you strike on the keyboard – a great way of finding out your password!
Ensuring each of your online accounts has its own unique, strong, and complex password is one of the best ways of keeping hackers out of your life. I always suggest at least 10-12 characters with a combination of upper and lower case letters, symbols, and numbers. A crazy nonsensical sentence is a great option here but better still is a password manager that will remember and generate passwords that no human could! A password manager is also part of your McAfee+ online security pack.
Even if you have taken all the necessary steps to protect your email from hackers, there is the chance that your email logins may be leaked in a data breach. A data breach happens when a company’s data is accessed by scammers and customers’ personal information is stolen. You may remember the Optus, Medibank and Latitude hacks of 2022/23?
If you have had your personal information stolen, please be assured that there are steps you can take to remedy this. The key is to act fast. Check out my recent blog post here for everything you need to know.
So, next time you’re organising a big gathering don’t hesitate to use Google Docs to plan or Microsoft Teams to host your planning meetings. While the thought of being hacked might make you want to withdraw, please don’t. Instead, cultivate a questioning mindset in both yourself and your kids, and always have a healthy amount of suspicion when going about your online life. You’ve got this!!
Till next time,
Stay safe!
Alex
The post How To Prevent Your Emails From Being Hacked appeared first on McAfee Blog.
Authored by Dexter Shin
Many government agencies provide their services online for the convenience of their citizens. Also, if this service could be provided through a mobile app, it would be very convenient and accessible. But what happens when malware pretends to be these services?
McAfee Mobile Research Team found an InfoStealer Android malware pretending to be a government agency service in Bahrain. This malware pretends to be the official app of Bahrain and advertises that users can renew or apply for driver’s licenses, visas, and ID cards on mobile. Users who are deceived by advertisements that they are available on mobile will be provided with the necessary personal information for these services without a doubt. They reach users in various ways, including Facebook and SMS messages. Users who are not familiar with these attacks easily make the mistake of sending personal information.
In Bahrain, there’s a government agency called the Labour Market Regulatory Authority (LMRA). This agency operates with full financial and administrative independence under the guidance of a board of directors chaired by the Minister of Labour. They provide a variety of mobile services, and most apps provide only one service per app. However, this fake app promotes providing more than one service.
Figure 1. Legitimate official LMRA website
Figure 2. Fake app named LMRA
Excluding the most frequently found fake apps pretending LMRA, there are various fake apps included Bank of Bahrain and Kuwait (BBK), BenefitPay, a fintech company in Bahrain, and even apps pretending to be related to Bitcoin or loans. These apps use the same techniques as the LMRA fake apps to steal personal information.
Figure 3. Various fake apps using the same techniques
From the type of app that this malware pretends, we can guess that the purpose is financial fraud to use the personal information it has stolen. Moreover, someone has been affected by this campaign as shown in the picture below.
Figure 4. Victims of financial fraud (Source: Reddit)
They distribute these apps using Facebook pages and SMS messages. Facebook pages are fake and malware author is constantly creating new pages. These pages direct users to phishing sites, either WordPress blog sites or custom sites designed to download apps.
Figure 5. Facebook profile and page with a link to the phishing site
Figure 6. One of the phishing sites designed to download app
In the case of SMS, social engineering messages are sent to trick users into clicking a link so that they feel the need to urgently confirm.
Figure 7. Phishing message using SMS (Source: Reddit)
When the user launches the app, the app shows a large legitimate icon for users to be mistaken. And it asks for the CPR and phone number. The CPR number is an exclusive 9-digit identifier given to each resident in Bahrain. There is a “Verify” button, but it is simply a button to send information to the C2 server. If users input their information, it goes directly to the next screen without verification. This step just stores the information for the next step.
Figure 8. The first screen (left) and next screen of a fake app (right)
There are various menus, but they are all linked to the same URL. The parameter value is the CPR and phone numbers input by the user on the first screen.
Figure 9. All menus are linked to the same URL
The last page asks for the user’s full name, email, and date of birth. After inputting everything and clicking the “Send” button, all information inputted so far will be sent to the malware author’s c2 server.
Figure 10. All data sent to C2 server
After sending, it shows a completion page to trick the user. It shows a message saying you will receive an email within 24 hours. But it is just a counter that decreases automatically. So, it does nothing after 24 hours. In other words, while users are waiting for the confirmation email for 24 hours, cybercriminals will exploit the stolen information to steal victims’ financial assets.
Figure 11. Completion page to trick users
In addition, they have a payload for stealing SMS. This app has a receiver that works when SMS is received. So as soon as SMS comes, it sends an SMS message to the C2 server without notifying the user.
Figure 12. Payload for stealing SMS
We confirmed that there are two types of these apps. There is a type that implements a custom C2 server and receives data directly through web API, and another type is an app that uses Firebase. Firebase is a backend service platform provided by Google. Among many services, Firestore can store data as a database. This malware uses Firestore. Because it is a legitimate service provided by Google, it is difficult to detect as a malicious URL.
For apps that use Firebase, dynamically load phishing URLs stored in Firestore. Therefore, even if a phishing site is blocked, it is possible to respond quickly to maintain already installed victims by changing the URL stored in Firestore.
Figure 13. Dynamically loading phishing site loaded in webview
According to our detection telemetry data, there are 62 users have already used this app in Bahrain. However, since this data is a number at the time of writing, this number is expected to continue to increase, considering that new Facebook pages are still being actively created.
Recent malware tends to target specific countries or users rather than widespread attacks. These attacks may be difficult for general users to distinguish because malware accurately uses the parts needed by users living in a specific country. So we recommend users install secure software to protect their devices. Also, users are encouraged to download and use apps from official app stores like Google Play Store or Apple AppStore. If you can’t find an app in these stores, you must download the app provided on the official website.
McAfee Mobile Security already detects this threat as Android/InfoStealer. For more information, visit McAfee Mobile Security.
Samples:
| SHA256 | Package Name | App Name |
| 6f6d86e60814ad7c86949b7b5c212b83ab0c4da65f0a105693c48d9b5798136c | com.ariashirazi.instabrowser | LMRA |
| 5574c98c9df202ec7799c3feb87c374310fa49a99838e68eb43f5c08ca08392d | com.npra.bahrain.five | LMRA Bahrain |
| b7424354c356561811e6af9d8f4f4e5b0bf6dfe8ad9d57f4c4e13b6c4eaccafb | com.npra.bahrain.five | LMRA Bahrain |
| f9bdeca0e2057b0e334c849ff918bdbe49abd1056a285fed1239c9948040496a | com.lmra.nine.lmranine | LMRA |
| bf22b5dfc369758b655dda8ae5d642c205bb192bbcc3a03ce654e6977e6df730 | com.stich.inches | Visa Update |
| 8c8ffc01e6466a3e02a4842053aa872119adf8d48fd9acd686213e158a8377ba | com.ariashirazi.instabrowser | EasyLoan |
| 164fafa8a48575973eee3a33ee9434ea07bd48e18aa360a979cc7fb16a0da819 | com.ariashirazi.instabrowser | BTC Flasher |
| 94959b8c811fdcfae7c40778811a2fcc4c84fbdb8cde483abd1af9431fc84b44 | com.ariashirazi.instabrowser | BenefitPay |
| d4d0b7660e90be081979bfbc27bbf70d182ff1accd829300255cae0cb10fe546 | com.lymors.lulumoney | BBK Loan App |
Domains:
Firebase(for C2):
The post Fake Bahrain Government Android App Steals Personal Data Used for Financial Fraud appeared first on McAfee Blog.
As election season approaches, the importance of safeguarding our democratic processes has never been more critical. Ensuring election security is not just the responsibility of government bodies but also of every individual voter. This blog post aims to provide valuable insights and practical tips for consumers to protect their votes and understand the mechanisms in place to secure elections.
Election security encompasses a broad range of practices designed to ensure the integrity, confidentiality, and accessibility of the voting process. This includes safeguarding against cyber threats, ensuring the accuracy of voter registration databases, protecting the physical security of voting equipment, and maintaining transparency in the vote counting process. As voters, being aware of these elements helps us appreciate the complexity and importance of secure elections.
One of the first steps to secure your vote is to ensure that you are registered correctly. Check your voter registration status well in advance of the election day through your local election office or official state website. This helps to avoid any last-minute issues and ensures your eligibility to vote.
Misinformation can spread rapidly, especially during election periods. Rely on official sources for information about polling locations, voting procedures, and deadlines. Avoid sharing unverified information on social media and report any suspicious content to the relevant authorities.
Whether you are voting in person or by mail, make sure to follow the recommended procedures. If voting by mail, request your ballot from a verified source and return it through secure methods such as official drop boxes or by mail with sufficient time to ensure it is received before the deadline.
Scammers often target voters to steal personal information. Be cautious of unsolicited phone calls, emails, or texts asking for your personal details. Official election offices will not request sensitive information such as your Social Security number via these methods.
If you notice anything unusual at your polling place or have concerns about the voting process, report it immediately to election officials. This includes any signs of tampering with voting machines, suspicious behavior, or attempts to intimidate voters.
Familiarize yourself with the voting process in your area. This includes knowing your polling location, understanding what identification is required, and learning about the different ways you can cast your vote. Many states provide detailed guides and resources for first-time voters.
Plan your voting day in advance. Decide whether you will vote in person or by mail, and make sure you have all necessary documentation ready. If you are voting in person, consider going during off-peak hours to avoid long lines.
Before you head to the polls, research the candidates and issues on the ballot. This will help you make informed decisions and feel more confident in your choices.
Don’t hesitate to ask for help if you need it. Election officials and poll workers are there to assist you. Additionally, many organizations offer support for first-time voters, including transportation to polling places and information hotlines.
Understand the security measures your state has implemented to protect the election process. This might include the use of paper ballots, post-election audits, and cybersecurity protocols. Being aware of these measures can increase your confidence in the election’s integrity.
If your state offers early voting, take advantage of it. Early voting can reduce the stress of long lines and crowded polling places on election day, making the process smoother and more secure.
Encourage friends and family to vote and educate them about election security. A well-informed electorate is a key component of a secure and fair election.
Keep up with reputable news sources to stay informed about any potential security threats or changes in the voting process. This will help you stay prepared and responsive to any issues that might arise.
By following these tips and staying vigilant, every voter can contribute to a secure and fair election process. Remember, your vote is your voice, and protecting it is essential for the health of our democracy. Happy voting!
The post What You Need to Know About Election Security appeared first on McAfee Blog.
As the name implies, spear phishing attacks are highly targeted scams. They often occur in professional settings, where the scammers go after one “big phish,” such as a ranking employee with access to finances or data. From there, the scammers employ social engineering (aka manipulation) to trick the target into transferring funds to them or giving them access to sensitive company systems. Sometimes, it’s a mix of both.
Some of the most striking examples of spear phishing attacks come from the Shamoon2 attacks seen in Saudi Arabia back in 2016. Successive waves of attacks ultimately infected machines with malware and destroyed systems.
So, how did this specific spear phishing attack work, exactly? Cybercriminals targeted specific organizations in Saudi Arabia with emails that included malicious attachments in them. Then, when victims clicked and opened the attachment, they were infected, valuable company data was taken and systems were quickly wiped.
Spear phishing has been around for quite some time yet remains as effective as ever. Spear phishing’s success is based on familiarity. Usually, cybercriminals pretend to be an organization or individual that you know and include a piece of content—a link, an email attachment, etc.—that they know you’ll want to interact with.
For example, cybercriminals have taken advantage of tragedies in the headlines and used targeted emails claiming to be a charitable organization asking for donations. In the case of Shamoon2, the attackers lured in victims with a tempting email attachment sent from organizations the victims were likely to trust. But instead of giving to their charity of choice, or opening a seemingly harmless workplace attachment, victims then self-infect their systems with malware.
Moreover, we have seen spear phishing attacks take on an entirely new form with the advent of AI deepfakes. Now, instead of reaching out to victims via email, sophisticated scammers create deepfakes that pose as employees on video calls. All in real-time. Such was the case in Hong Kong in February 2024 where a host of deepfakes pressured a company’s finance officer into transferring $25 million to the scammers running the deepfakes.[i]
Moral of the story: spear phishing (and regular phishing) attacks can be tricky. However, fear not, there’s a lot you can do to stay on top of this threat.
For starters:
Spear phishing attacks can be easily deceiving. In fact, cybercriminals have been able to impersonate known, credible charities or an employer’s business partners and customers. So, if you receive an email from an organization asking for donations or a partner asking you to open a file you didn’t request, a good rule of thumb is to go directly to the organization through a communications channel other than email. Go to the company’s site and do more research from there. That way, you can ensure you’re gaining accurate information and can interact with the right people, rather than cyber-attackers.
Always check for legitimacy first. Spear phishing emails rely on you—they want you to click a link, or open an attachment. But before you do anything, you always need to check an email’s content for legitimacy. Hover over a link and see if it’s going to a reliable URL. Or, if you’re unsure about an email’s content or the source it came from, do a quick Google search and look for other instances of this campaign, and what those instances could tell you about the email’s legitimacy.
Fraudsters select their victims carefully in these targeted attacks. They hunt down employees with access to info and funds and then do their research on them. Using public records, data broker sites, “people finder” sites, and info from social media, fraudsters collect intel on their marks. Armed with that, they can pepper their conversations with references that sound more informed, more personal, and thus more convincing. Just because what’s being said feels or sounds somewhat familiar doesn’t always mean it’s coming from a trustworthy source.
With that, employees can reduce the amount of personal info others can find online. Features like McAfee Personal Data Cleanup can help remove personal info from some of the riskiest data broker sites out there. I also keep tabs on those sites if more personal info appears on them later. Additionally, employees can set their social media profiles to private by limiting access to “friends and family only,” which denies fraudsters another avenue of info gathering. Using our Social Privacy Manager can make that even easier. With just a few clicks, it can adjust more than 100 privacy settings across their social media accounts — making them more private as a result.
[i] https://metro.co.uk/2024/02/05/horrifying-deepfake-tricks-employee-giving-away-20-million-20225490/
The post How to Protect Yourself From a Spear Phishing Scam appeared first on McAfee Blog.
As Americans make their travel plans, scammers lie in wait. We’ve uncovered the top ten “riskiest” destinations for travel scams — places that turn up the most unsafe results when you look them up online.
That list features prominently in this year’s Safer Summer Holidays’ Travel Report, which also reveals some striking survey findings.
Before we get to our top ten list, a little context helps put it into perspective. Based on our survey, more than 25% of Americans have been affected by travel scams. These take several forms, and generally, they involve some mix of phony booking sites, bogus rental listings, and travel experiences that never materialize. Other tricks like phishing emails and messages round out the mix.
That stat stands as words to the wise as most people said they’re gearing up for travel. A good 85% of Americans said they’re hitting the road this year. Moreover, 45% of them said they plan on spending more on travel this year than last.
No doubt about it, vacationers and trip-takers should keep a sharp eye out for travel scams this year.
With those forms of travel scams in mind, this year’s survey of travelers revealed several striking stats.
Whether it happened this year or in years prior, these scams included:
Another 28% said they got hit with a scam when they arrived at their destination. Here’s what these scams looked like for travelers:
How did all these scams add up? In all, we found that 32% of victims said they lost between $501-1000 in a single scam. Another 24% of victims said they lost $1,000 or more on a travel scam. Only a relatively small percentage of people said they lost nothing. Just 15%, a figure that shows just how successful travel scams can be.
This falls right in line with reports from the Federal Trade Commission (FTC). As published in their 2023 Data Book, more than 55,000 Americans reported a travel scam. The median loss — nearly $1,200 per case.[i] As always with FTC statistics, they only documented reported cases of fraud. The number of actual scams more than likely climbs higher than that.
Like the many other scams people come across online, several travel scams rely on sketchy links and sites. With that, further research helped us uncover which travel destinations have the highest amounts of sketchy links that turn up in search.
Using travel-related keywords like “discount,” “Airbnb,” “local cuisine,” and “tours,” we then paired them with a list of destinations. From that pairing, the following destinations returned more sketchy links than all others:
Booking any online travel calls for scrutiny and care. However, apparently scammers favor these destinations over others when targeting American travelers.
Trust a trusted platform.
That’s your best place to start. Book your vacation rental through a reputable outlet. Vacation rental platforms like Airbnb and VRBO have policies and processes in place that protect renters from scammers. The same goes for booking other travel needs above and beyond renting. Travel platforms such as Expedia, Priceline, Orbitz, and others have their own protections in place.
From there, you have several other ways you can avoid booking scams …
Look for signs of rental scams.
Do a reverse image search on the photos used in the property’s listing and see what comes up. It might be a piece of stock photography designed to trick you into thinking it was taken at an actual property for rent. (Scammers sometimes highjack photos of actual properties not for rent too. Some now use AI-generated images as well.) Also, read the reviews for the property. Listings with no reviews are a red flag.
Only communicate and pay on the platform.
The moment a host asks to communicate outside of the platform is another red flag. Scammers will try to lure you off the platform where they can request payment in forms that are difficult to recover or trace after you realize you’ve been scammed.
Moreover, paying for your rental outside the platform might also go against the terms of service, as in the case of Airbnb. Or, as with VRBO, paying outside the platform voids their “Book with Confidence Guarantee,” which offers you certain protections. Use the platform to pay and use a credit card when you do. In the U.S., the Fair Credit Billing Act allows you to dispute charges. Additionally, some credit cards offer their own anti-fraud protections that can help you dispute a billing.
Never pay with cryptocurrency, wire transfers, or gift cards.
If someone asks you to pay for your trip one of these ways. It’s a scam. Travel scammers prefer these payment methods because they’re exceptionally tough to track. Once that money gets sent, it’s likely exceptionally tough to get back.
Keep an eye out for phishing attacks.
Scammers use phishing emails and messages to trick travelers into revealing sensitive info or downloading malware onto their devices. As you book, look for unsolicited messages claiming to be from airlines, hotels, or financial institutions. Particularly if they ask for personal info or prompt you to click on suspicious links. When in question, contact the sender directly using official contact info from their official website.
Also, look into McAfee Scam Protection, included with our McAfee+ plans. It blocks links to scam sites that crop up in emails, messages, and texts. AI technology automatically scans the links and alerts you if it might send you to a scam site.
Let your bank and credit card companies know you’re traveling.
Give your bank and credit card companies a call before you head out. They have anti-fraud measures in place that look for unusual activity, such as when your card is used in a location other than somewhere relatively near your home. This can trigger a freeze, which can put you in a lurch if you’re looking to withdraw cash or make a payment. Contacting your bank and credit card companies before you travel can help prevent this.
Have an easy way to keep tabs on your accounts and credit.
Fraud can happen at any time, even when you’re out of town. A couple of things can help you nip it quickly before it takes a big bite out of your credit card or bank accounts. Transaction monitoring notifies you of any questionable activity in your credit cards or bank accounts. It can further alert you to any other questionable activity in your 401(k) plans, investments, and loans.
So, say that your debit card info got skimmed in a sketchy ATM or point-of-sale machine — you’ll get an alert if thieves try to make a purchase with it. From there, you can contact your bank and take the extra step of putting a security freeze in place to prevent further fraud. You can security freeze and transaction monitoring features in our McAfee+ plans as well.
Protect your identity.
Before you hop on a plane, train, or automobile, consider investing in identity protection. This way, you can head off any issues that might crop up when you should be enjoying yourself. For example, imagine losing your wallet. Immediately, a dark cloud of “what ifs” rolls in. What if someone’s running up charges on your cards? What if someone used your ID or insurance cards to impersonate you online? Not a great feeling any time, especially on vacation.
With identity theft coverage and restoration in place, you can recoup your losses and restore your identity if a thief damaged it in any way. Ours provides up to $2 million in coverage, along with lost wallet protection that cancels and replaces lost cards with little effort from you.
Top 10 ‘Riskiest’ Online Destinations Overview and Methodology
The research was conducted by McAfee Labs researchers between March 11th – 29th 2024, utilizing McAfee WebAdvisor to find risky URLs related to a range of popular holiday destinations. This includes web pages delivering malware threats, phishing, or scam content. Researchers queried country-specific search engines from the matching locations with a variety of holiday destination terms and calculated the percentage of risky URLs returned within the search results. The final result of “riskiest” online destinations means the cities and countries that are popular search subjects and therefore key targets for cybercriminals when creating phishing and other online scams.
[i] https://www.ftc.gov/system/files/ftc_gov/pdf/CSN-Annual-Data-Book-2023.pdf
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As technology advances, so do the methods used by cybercriminals to spread misinformation and scams. One of the most concerning developments in recent years is the rise of deepfakes—highly realistic and often convincing digital manipulations of audio and video. With deepfakes increasingly appearing in social media feeds, it’s crucial for everyone to be vigilant and informed. Here’s what you need to know to spot deepfakes and protect yourself from their potential harm.
Deepfakes are synthetic media in which a person in an existing image or video is replaced with someone else’s likeness, often using advanced machine learning and artificial intelligence techniques. These can be used to create misleading videos of public figures, celebrities, or even everyday people. The realism of deepfakes has made them a powerful tool for creating fake news, impersonating individuals, and even committing fraud.
With nearly two-thirds of people globally expressing increased concern about deepfakes, McAfee Deepfake Detector comes at a crucial time. The advanced AI-powered technology, previously known as ‘Project Mockingbird,’ made its debut earlier this year, addressing consumers’ growing need for identifying deepfake scams and misinformation. In the latest round of deepfake scams, McAfee researchers recently validated the following video featuring Gwyneth Paltrow is a deepfake scam.
Gwyneth Paltrow follows a long list of celebrities and public figures that cybercriminals are targeting. Earlier this year, McAfee highlighted how a Taylor Swift deepfake was used in a Le Creuset cookware scam
In our digital age, the ability to discern real from fake has never been more challenging or more important. By staying vigilant and informed, consumers can better protect themselves from the deceptive and often damaging effects of deepfakes. Remember, in a world where seeing is no longer believing, a critical eye is your best defense.
The post Deepfake Drama: How Gwyneth Paltrow Became the Latest Target in AI Deception appeared first on McAfee Blog.
I think I could count on my hand the people I know who have NOT had their email hacked. Maybe they found a four-leaf clover when they were kids!
Email hacking is one of the very unfortunate downsides of living in our connected, digital world. And it usually occurs as a result of a data breach – a situation that even the savviest tech experts find themselves in.
In simple terms, a data breach happens when personal information is accessed, disclosed without permission, or lost. Companies, organisations, and government departments of any size can be affected. Data stolen can include customer login details (email addresses and passwords), credit card numbers, identifying IDs of customers e.g. driver’s license numbers and/or passport numbers, confidential customer information, company strategy, or even matters of national security.
Data breaches have made headlines, particularly over the last few years. When the Optus and Medibank data breaches hit the news in 2022 affecting almost 10 million Aussies a piece, we were all shaken. But then when Aussie finance company Latitude, was affected in 2023 with a whopping 14 million people from both Australia and New Zealand affected, it almost felt inevitable that by now, most of us would have been impacted.
But these were the data breaches that grabbed our attention. The reality is that data breaches have been happening for years. In fact, the largest data breach in Australian history actually happened in May 2019 to the online design site Canva which affected 137 million users globally including many Aussies.
So, in short – it can happen to anyone, and the chances are you may have already been affected.
The sole objective of a hacker is to get their hands on your data. And any information that you share in your email account can be very valuable to them. But why do they want your data, you ask? It’s simple really – so they can cash in! Some will keep the juicy stuff for themselves – passwords or logins to government departments or large companies they may want to ’target’ with the aim of extracting valuable data and/or funds. But the more sophisticated ones will sell your details including name, telephone, email address, and credit card details, and cash in on the Dark Web. They often do this in batches. Some experts believe they can get as much as AU$250 for a full set of details including credit cards. So, you can see why they’d be interested in you!
The other reason why hackers will be interested in your email address and password is that many of us re-use these login details across our other online accounts too. So, once they’ve got their hands on your email credentials then they may be able to access your online banking and investment accounts – the possibilities are endless if you are using the same login credentials everywhere. So, you can see why I harp on about using a unique password for every online account!
There is a plethora of statistics on just how big this issue is – all of them concerning.
According to the Australian Institute of Criminology, there were over 16,000 reports of identity theft in 2022.
The Department of Home Affairs and Stay Smart Australia reports that cybercrime costs Australian businesses $29 billion a year with the average business spending around $275,000 to remedy a data breach
And although there has been a slight reduction in Aussies falling for phishing scams in recent years (down from 2.7% in 2020/1 to 2.5% in 2022/3), more Australians are falling victim to card fraud scams with a total of $2.2 billion lost in 2023.
But regardless of which statistic you choose to focus on, we have a big issue on our hands!
If you find yourself a victim of email hacking there are a few very important steps you need to take and the key is to take them FAST!!
This is the very first thing you must do to ensure the hacker can’t get back into your account. It is essential that your new password is complex and totally unrelated to previous passwords. Always use at least 8-10 characters with a variety of upper and lower case and throw in some symbols and numbers. I really like the idea of a crazy, nonsensical sentence – easier to remember and harder to crack! But, better still, get yourself a password manager that will create a password that no human would be capable of creating.
If you find the hacker has locked you out of your account by changing your password, you will need to reset the password by clicking on the ‘Forgot My Password’ link.
This is time-consuming but essential. Ensure you change any other accounts that use the same username and password as your compromised email. Hackers love the fact that many people still use the same logins for multiple accounts, so it is guaranteed they will try your info in other email applications and sites such as PayPal, Amazon, Netflix – you name it!
Once the dust has settled, please review your password strategy for all your online accounts. A best practice is to ensure every online account has its own unique and complex password.
A big part of the hacker’s strategy is to ‘get their claws’ into your address book with the aim of hooking others as well. Send a message to all your email contacts as soon as possible so they know to avoid opening any emails (most likely loaded with malware) that have come from you.
Yes, multi-factor authentication (or 2-factor authentication) adds another step to your login but it also adds another layer of protection. Enabling this will mean that in addition to your password, you will need a special one-time use code to log in. This can be sent to your mobile phone or alternatively, it may be generated via an authenticator app. So worthwhile!
It is not uncommon for hackers to modify your email settings so that a copy of every email you receive is automatically forwarded to them. Not only can they monitor your logins for other sites, but they’ll keep a watchful eye over any particularly juicy personal information. So, check your mail forwarding settings to ensure no unexpected email addresses have been added.
Don’t forget to check your email signature to ensure nothing spammy has been added. Also, ensure your ‘reply to’ email address is actually yours! Hackers have been known to create an email address here that looks similar to yours – when someone replies, it goes straight to their account, not yours!
This is essential also. If you find anything, please ensure it is addressed, and then change your email password again. And if you don’t have it – please invest. Comprehensive security software will provide you with a digital shield for your online life. McAfee+ lets you protect all your devices – including your smartphone – from viruses and malware. It also contains a password manager to help you remember and generate unique passwords for all your accounts.
If you have been hacked several times and your email provider isn’t mitigating the amount of spam you are receiving, then consider starting afresh but don’t delete your email address. Many experts warn against deleting email accounts as most email providers will recycle your old email address. This could mean a hacker could spam every site they can find with a ‘forgot my password’ request and try to impersonate you – identity theft!
Your email is an important part of your online identity so being vigilant and addressing any fallout from hacking is essential for your digital reputation. And even though it may feel that ‘getting hacked’ is inevitable, you can definitely reduce your risk by installing some good quality security software on all your devices. Comprehensive security software such as McAfee+ will alert you when visiting risky websites, warn you when a download looks ‘dodgy’, and will block annoying and dangerous emails with anti-spam technology.
It makes sense really – if you don’t receive the ‘dodgy’ phishing email – you can’t click on it! Smart!
And finally, don’t forget that hackers love social media – particularly those of us who overshare on it. So, before you post details of your adorable new kitten, remember it may just provide the perfect clue for a hacker trying to guess your email password!
Till next time
Alex
The post What to Do If Your Email Is Hacked appeared first on McAfee Blog.
At the beginning of the year, the Associated Press described artificial intelligence (AI) as “easily the biggest buzzword for world leaders and corporate bosses.” You’ve likely heard talk about AI everywhere from the news to social media to around the dinner table. Amid this chatter, it’s easy to wonder: what exactly is AI, and why is it of such importance?
Artificial intelligence is defined as “a machine’s ability to perform the cognitive functions we associate with human minds, such as perceiving, reasoning, learning, interacting with the environment, problem-solving, and even exercising creativity.” AI is a branch of computer science with subfields, including machine learning, natural language processing, and robotics.
AI traces its roots to the mid-20th century, with pioneers like Alan Turing and John McCarthy laying the groundwork for its development. In 1956, the Dartmouth Conference marked a significant milestone, officially inaugurating AI as a distinct field of study.
Since then, AI has evolved rapidly, with researchers and innovators continuously pushing boundaries to create intelligent machines capable of emulating human cognitive abilities. AI’s potential impact on technology, society, and various industries continues to expand, shaping the way we live, work, and interact with the world around us.
Most people interact with AI every day, often without even realizing it. AI has become integrated into daily life, simplifying tasks, delivering personalized content, and enhancing convenience for consumers across various digital platforms. From using voice assistants like Siri or Alexa to receiving personalized recommendations on streaming platforms like Netflix or Spotify, AI plays a significant role in enhancing user experiences.
Social media platforms utilize AI algorithms to curate news feeds and suggest content tailored to individual preferences. AI-powered product recommendations and chatbots that assist with customer inquiries enrich online shopping experiences. Ride-sharing services employ AI to match drivers with passengers efficiently, enhancing accessibility and reducing wait times.
AI chatbots like ChatGPT assist people daily by providing instant access to information and guidance. Whether troubleshooting technical issues, offering advice, or providing recommendations, AI chatbots serve as efficient virtual assistants that enable users to quickly find solutions to their questions.
AI has the potential to revolutionize industries, address societal challenges, and transform everyday life through increased efficiency and innovation. For example, in healthcare, new hope for a cancer cure has emerged as a personalized cancer vaccine is being developed using AI and DNA sequencing. AI-powered systems are also assisting doctors in diagnosing diseases more accurately and quickly, leading to better patient outcomes.
This kind of progress is incredible, but AI also presents challenges and risks.
One notably concerning aspect is the rise of deepfake technology, which enables the creation of highly realistic but fake videos or audio recordings. These deepfakes can be used for everything from voice cloning attacks to creating a fake Taylor Swift advertisement. Deepfakes have the potential to deceive and manipulate individuals, spread misinformation, and undermine trust in visual and audio media.
In an election year, AI-driven manipulation is especially dangerous. From automated disinformation campaigns to targeted voter suppression tactics, AI algorithms can be deployed to sway public opinion, amplify divisive rhetoric, and undermine the integrity of the electoral process. Deepfake videos could be used to fabricate scandalous incidents or speeches, leading to widespread confusion and mistrust among voters. That’s why we joined other leading tech companies in a commitment to combat the deceptive use of AI in the 2024 elections.
In addition to deepfake technology, AI is being increasingly utilized for nefarious purposes such as phishing attacks. By leveraging AI algorithms, hackers can craft highly convincing emails or messages impersonating trusted individuals or organizations. These AI-driven phishing attempts can manipulate individuals into divulging sensitive information or clicking on malicious links.
Consequently, there is a pressing need to develop safeguards to mitigate AI’s negative impact while harnessing its positive potential for the benefit of society. Individuals can utilize identity theft protection software powered by AI to stay vigilant against such threats, receiving real-time alerts about suspicious activities and potential breaches to safeguard their personal information.
AI represents the frontier where technology converges with the complexities of human intelligence, propelling innovation towards unprecedented realms of possibility. It holds immense significance in today’s world because it offers unprecedented opportunities for innovation and progress.
The post What is Artificial Intelligence? appeared first on McAfee Blog.
According to Pew, three-in-ten U.S. adults say they have used a dating site or app. That number climbs to 53% for people under the age of 30. More and more people are turning to digital platforms to find love and companionship or simply to expand their social circles. However, as the popularity of online dating grows, so do the potential risks associated with it. From privacy concerns to identity theft, the digital dating world can be fraught with peril if you’re not careful. But fear not, by following a few simple guidelines, you can navigate the online dating scene safely and securely.
This article is for you or anyone you know who may be hopping onto an online dating app like Match, Bumble, Plenty of Fish, eHarmony, Tinder, or OkCupid. Think of it as an advice column of a different sort, where we talk about dating in light of your online privacy and safety.
For starters, we have a couple of previous blogs that offer sound advice about online dating. The first covers ways you can protect your privacy when you’re using online dating apps, which starts with picking a dating app that has a good reputation. The second rounds out the topic with further online dating advice for adults and teens alike. Give them a look!
It starts with basic hygiene. Digital hygiene, that is. Before you dive into a dating app, ensure that your device (and all your connected devices while you’re at it) has a comprehensive security solution in place. As you surf, chat, and meet up online, you’ll want to know that you’re protected against malware, viruses, phishing attacks, sketchy links, and so forth. Other features will come in handy (and be necessary as well), like ones that help you manage your passwords, protect your identity, safeguard your privacy, and more—all of which we’ll talk about in a bit.
Picking the right app is like picking the right date. From a security standpoint, these apps are the keepers of highly personal information about you, so you’ll want to know how they handle data, what privacy protections are in place, what information they gather when you first sign up, and what they continue to gather as you use the app. Do your research. Read up on their privacy policies. See what other people have to say about their experiences. And get a sense of what the app is all about. What’s its approach to dating? What kind of relationships are they focusing on? Make sure all of it feels right to you.
Only give the app the information that’s absolutely necessary to sign up. Dating apps ask questions so that they can help you find an ideal match, yet only share what you feel comfortable sharing. This is true from a personal standpoint, but it’s true from a security standpoint too. Anything you share along those lines could be at risk of a hack or a breach, the likes of which were reported by Wired and Forbes last year. If your info is compromised, it could lead to anywhere from identity theft to harassment, so when you use a dating app, keep the sharing to a minimum—and keep your eyes peeled for any suspicious activity across your social media, online accounts, and even your finances.
Another password to remember! That’s just what you need, right? Right! It absolutely is, and a strong one is vital. You can create one and manage all of your passwords with McAfee+’s password manager. It’ll encrypt your passwords and use multi-factor authentication, which offers even further protection from hacks and attacks on your account.
You can help keep your chats more private, and just about anything else you’re doing online, by using a VPN (virtual private network). For example, our VPN uses bank-level encryption to keep your personal data and activities private from hackers. And it’ll hide other information associated with your dating account while you’re online, like personal details, credit card numbers, and so forth. Given the security risks we’ve talked about so far, you’ll want to look into a VPN.
If you’re not using a VPN on your device, don’t use your dating app on public Wi-Fi. The issue is this: plenty of public Wi-Fi hotspots aren’t secure. Someone else on the network could easily intercept the information you send over it, including your passwords, any photos you share, and any chats you have. In other words, using public Wi-Fi without protection is like opening a door that leads right to you and your most personal data. This applies to everything on public Wi-Fi, not just dating apps. If you use public Wi-Fi at all, you really should use a VPN.
In the ever-evolving landscape of online dating, safeguarding your privacy and security is paramount. By implementing strategies such as using strong passwords, employing a reliable VPN, and exercising caution on public Wi-Fi, you can navigate the digital dating sphere with confidence. Remember, your safety and privacy are non-negotiable priorities in the pursuit of love and companionship online.
The post How to Safely Date Online appeared first on McAfee Blog.
There are now over 5 billion active social media users worldwide, representing 62.3% of the global population. While social networks serve as valuable tools for staying connected with loved ones and documenting life events, the ease of sharing information raises concerns. With a mere few clicks, posts and messages can inadvertently divulge significant personal details, potentially compromising privacy and leaving individuals vulnerable to identity theft. That’s why it’s crucial to make sure you’ve got the know-how to keep your privacy protected while using these platforms.
To empower you in this digital age, we’ve compiled a comprehensive guide featuring ten essential tips to fortify your online security and preserve your privacy on social networks:
Whether you’re a seasoned social media user or just dipping your toes into the digital waters, these strategies will equip you with the knowledge and tools needed to safeguard your online identity effectively. With the added support of McAfee+, you can ensure an extra layer of security to keep your online presence more secure and private through advanced privacy features, 24/7 identity monitoring and alerts, and real-time protection against viruses, hackers, and risky links.
The post How to Protect Yourself on Social Networks appeared first on McAfee Blog.
It used to be the case that only businesses used virtual private networks (VPNs) to connect securely to the internet and keep their private data safe. But these days, with the rapid growth of online threats and privacy concerns, even casual internet users should seriously consider using a VPN. Nearly 30% of people now use VPNs for personal reasons, and that number is only growing as more people learn about how VPNs offer an effective way to safeguard online privacy, enhance security, and protect against various cyber threats.
If you are not familiar with this technology, a VPN essentially allows you to send and receive data across a public network as if it were a private network that encrypts, or scrambles, your information so others cannot read it. Let’s take a look at the top 3 reasons why a VPN could come in handy for you.
Now that you know why having a personal VPN is so useful, here are a few tips to help you choose the right product for you:
The post Why You Need a Personal VPN appeared first on McAfee Blog.
From impersonating police officers in Pennsylvania to employees of the City of San Antonio, scammers have been impersonating officials nationwide in order to scam people. A nurse in New York even lost her life savings to a spoofing scam. Phone spoofing is a technique used by callers to disguise their true identity and phone number when making calls. By altering the caller ID information displayed on the recipient’s phone, spoofers can make it appear as though the call is coming from a different number, often one that looks more trustworthy or familiar to the recipient. This deceptive practice is commonly employed by telemarketers, scammers, and individuals seeking to engage in fraudulent activities, making it more difficult for recipients to identify and block unwanted or suspicious calls.
Most spoofing is done using a VoIP (Voice over Internet Protocol) service or IP phone that uses VoIP to transmit calls over the internet. VoIP users can usually choose their preferred number or name to be displayed on the caller ID when they set up their account. Some providers even offer spoofing services that work like a prepaid calling card. Customers pay for a PIN code to use when calling their provider, allowing them to select both the destination‘s number they want to call, as well as the number they want to appear on the recipient’s caller ID.
Scammers often use spoofing to try to trick people into handing over money, personal information, or both. They may pretend to be calling from a bank, a charity, or even a contest, offering a phony prize. These “vishing” attacks (or “voice phishing”), are quite common, and often target older people who are not as aware of this threat.
For instance, one common scam appears to come from the IRS. The caller tries to scare the receiver into thinking that they owe money for back taxes, or need to send over sensitive financial information right away. Another common scam is fake tech support, where the caller claims to be from a recognizable company, like Microsoft, claiming there is a problem with your computer and they need remote access to fix it.
There are also “SMiShing” attacks, or phishing via text message, in which you may receive a message that appears to come from a reputable person or company, encouraging you to click on a link. But once you do, it can download malware onto your device, sign you up for a premium service, or even steal your credentials for your online accounts.
The convenience of sending digital voice signals over the internet has led to an explosion of spam and robocalls over the past few years. Between January 2019 and September 2023, Americans lodged 2.04 million complaints about unwanted phone calls where people or robots falsely posed as government representatives, legitimate business entities, or people affiliated with them.
Since robocalls use a computerized autodialer to deliver pre-recorded messages, marketers and scammers can place many more calls than a live person ever could, often employing tricks such as making the call appear to come from the recipient’s own area code. This increases the chance that the recipient will answer the call, thinking it is from a local friend or business.
And because many of these calls are from scammers or shady marketing groups, just registering your number on the FTC’s official “National Do Not Call Registry” does little help. That’s because only real companies that follow the law respect the registry.
To really cut back on these calls, the first thing you should do is check to see if your phone carrier has a service or app that helps identify and filter out spam calls.
For instance, both AT&T and Verizon have apps that provide spam screening or fraud warnings, although they may cost you extra each month. T-Mobile warns customers if a call is likely a scam when it appears on your phone screen, and you can sign up for a scam-blocking service for free.
There are also third-party apps such as RoboKiller that you can download to help you screen calls, but you should be aware that you will be sharing private data with them.
Enhance your smartphone security effortlessly with McAfee+ which has 24/7 identity monitoring and alerts, advanced privacy features, and AI-powered security for real-time protection against viruses, hackers, and risky links.
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Fitness trackers worn on the wrist, glucose monitors that test blood sugar without a prick, and connected toothbrushes that let you know when you’ve missed a spot—welcome to internet-connected healthcare. It’s a new realm of care with breakthroughs big and small. Some you’ll find in your home, some you’ll find inside your doctor’s office, yet all of them are connected. Which means they all need to be protected. After all, they’re not tracking any old data. They’re tracking our health data, one of the most precious things we own.
Internet-connected healthcare, also known as connected medicine, is a broad topic. On the consumer side, it covers everything from smart watches that track health data to wireless blood pressure monitors that you can use at home. On the practitioner side, it accounts for technologies ranging from electronic patient records, network-enabled diagnostic devices, remote patient monitoring in the form of wearable devices, apps for therapy, and even small cameras that can be swallowed in the form of a pill to get a view of a patient’s digestive system.
Additionally, it also includes telemedicine visits, where you can get a medical issue diagnosed and treated remotely via your smartphone or computer by way of a video conference or a healthcare provider’s portal—which you can read about more in one of my blogs. In all, big digital changes are taking place in healthcare—a transformation that’s rapidly taking shape to the tune of a global market expected to top USD 534.3 billion by 2025.
Advances in digital healthcare have come more slowly compared to other aspects of our lives, such as consumer devices like phones and tablets. Security is a top reason why. Not only must a healthcare device go through a rigorous design and approval process to ensure it’s safe, sound, and effective, but it’s also held to similar rigorous degrees of regulation when it comes to medical data privacy. For example, in the U.S., we have the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which sets privacy and security standards for certain health information.
Taken together, this requires additional development time for any connected medical device or solution, in addition to the time it takes to develop one with the proper efficacy. Healthcare device manufacturers cannot simply move as quickly as, say, a smartphone manufacturer can. And rightfully so.
However, for this blog, we’ll focus on the home and personal side of the equation, with devices like fitness trackers, glucose monitors, smartwatches, and wearable devices in general—connected healthcare devices that more and more of us are purchasing on our own. To be clear, while these devices may not always be categorized as healthcare devices in the strictest (and regulatory) sense, they are gathering your health data, which you should absolutely protect. Here are some straightforward steps you can take:
1) First up, protect your phone
Many medical IoT devices use a smartphone as an interface, and as a means of gathering, storing, and sharing health data. So whether you’re an Android owner or iOS owner, get security software installed on your phone so you can protect all the things it accesses and controls. Additionally, installing it will protect you and your phone in general as well.
2) Set strong, unique passwords for your medical IoT devices
Some IoT devices have found themselves open to attack because they come with a default username and password—which are often published on the internet. When you purchase any IoT device, set a fresh password using a strong method of password creation. And keep those passwords safe. Instead of keeping them in a notebook or on sticky notes, consider using a password manager.
3) Use two-factor authentication
You’ve probably come across two-factor authentication while banking, shopping, or logging into any other number of accounts. Using a combination of your username, password, and a security code sent to another device you own (typically a mobile phone) makes it tougher for hackers to crack your device. If your IoT device supports two-factor authentication, use it for extra security.
4) Update your devices regularly
This is vital. Make sure you have the latest updates so that you get the latest functionality from your device. Equally important is that updates often contain security upgrades. If you can set your device to receive automatic updates, do so.
5) Secure your internet router
Your medical IoT device will invariably use your home Wi-Fi network to connect to the internet, just like your other devices. All the data that travels on there is personal and private, and that goes double for any health data that passes along it. Make sure you use a strong and unique password. Also, change the name of your router so it doesn’t give away your address or identity. One more step is to check that your router is using an encryption method, like WPA2, which will keep your signal secure. You may also want to consider investing in an advanced internet router that has built-in protection, which can secure and monitor any device that connects to your network.
6) Use a VPN and a comprehensive security solution
Similar to the above, another way you can further protect the health data you send over the internet is to use a virtual private network, or VPN. A VPN uses an encrypted connection to send and receive data, which shields it from prying eyes. A hacker attempting to eavesdrop on your session will effectively see a mishmash of garbage data, which helps keep your health data secure.
7) When purchasing, do your research
Read up on reviews and comments about the devices you’re interested in, along with news articles about their manufacturers. See what their track record is on security, such as if they’ve exposed data or otherwise left their users open to attack.
Bottom line, when we speak of connected healthcare, we’re ultimately speaking about one of the most personal things you own: your health data. That’s what’s being collected. And that’s what’s being transmitted by your home network. Take these extra measures to protect your devices, data, and yourself as you enjoy the benefits of the connected care you bring into your life and home.
The post How to Protect Your Internet-Connected Healthcare Devices appeared first on McAfee Blog.
In the hands of a thief, your Social Security Number is the master key to your identity.
With a Social Security Number (SSN), a thief can unlock everything from credit history and credit line to tax refunds and medical care. In extreme cases, thieves can use it to impersonate others. So, if you suspect your number is lost or stolen, it’s important to report identity theft to Social Security right away.
Part of what makes an SSN so powerful in identity theft is that there’s only one like it. Unlike a compromised credit card, you can’t hop on the phone and get a replacement. No question, the theft of your SSN has serious implications. If you suspect it, report it. So, let’s take a look at how it can happen and how you can report identity theft to Social Security if it does.
Yes. Sort of. The Social Security Administration can assign a new SSN in a limited number of cases. However, per the SSA, “When we assign a different Social Security number, we do not destroy the original number. We cross-refer the new number with the original number to make sure the person receives credit for all earnings under both numbers.”
In other words, your SSN is effectively for forever, which means if it’s stolen, you’re still faced with clearing up any of the malicious activity associated with the theft potentially for quite some time. That’s yet another reason why the protection of your SSN deserves particular attention.
There are several ways an SSN can end up with a thief. Some involve physical theft, and others can take the digital route. To what extent are SSNs at risk? Notably, there was the Equifax breach of 2017, which exposed some 147 million SSNs. Yet just because an SSN has been potentially exposed does not mean that an identity crime has been committed with it.
So, let’s start with the basics: how do SSNs get stolen or exposed?
That’s quite the list. Broadly speaking, the examples above give good reasons for keeping your SSN as private and secure as possible. With that, it’s helpful to know that there are only a handful of situations where your SSN is required for legitimate purposes, which can help you make decisions about how and when to give it out. The list of required cases is relatively short, such as:
You’ll notice that places like doctor’s offices and other businesses are not listed here, though they’ll often request an SSN for identification purposes. While there’s no law preventing them from asking you for that information, they may refuse to work with you if you do not provide that info. In such cases, ask what the SSN would be used for and if there is another form of identification that they can use instead. In all, your SSN is uniquely yours, so be extremely cautious in order to minimize its potential exposure to theft.
Let’s say you spot something unusual on your credit report or get a notification that someone has filed a tax return on your behalf without your knowledge. These are possible signs that your identity, if not your SSN, is in jeopardy, which means it’s time to act right away using the steps below:
1. Report the theft to local and federal authorities.
File a police report and a Federal Trade Commission (FTC) Identity Theft Report. This will help in case someone uses your Social Security number to commit fraud since it will provide a legal record of the theft. The FTC can also assist by guiding you through the identity theft recovery process as well. Their site really is an excellent resource.
2. Contact the businesses involved.
Get in touch with the fraud department at each of the businesses where you suspect theft has taken place, let them know of your situation, and follow the steps they provide. With your police and FTC reports, you will already have a couple of vital pieces of information that can help you clear your name.
3. Reach the Social Security Administration and the IRS.
Check your Social Security account to see if someone has gotten a job and used your SSN for employment purposes. Reviewing earnings associated with your SSN can uncover fraudulent use. You can also contact the Social Security Fraud Hotline at (800) 269-0271 or reach out to your local SSA office for further, ongoing assistance. Likewise, contact the Internal Revenue Service at (800) 908-4490 to report the theft and help prevent someone from submitting a tax return in your name.
As we’ve talked about in some of my other blog posts, identity theft can be a long-term problem where follow-up instances of theft can crop up over time. However, there are a few steps you can take to minimize the damage and ensure it doesn’t happen again. I cover several of those steps in detail in this blog here, yet let’s take a look at a few of the top items as they relate to SSN theft:
Consider placing a fraud alert.
By placing a fraud alert, you can make it harder for thieves to open accounts in your name. Place it with one of the three major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. During the year-long fraud alert period, it will require businesses to verify your identity before issuing new credit in your name.
Look into an all-out credit freeze.
A full credit freeze is in place until you lift it and will prohibit creditors from pulling your credit report altogether. This can help stop thieves dead in their tracks since approving credit requires pulling a report. However, this applies to legitimate inquiries, including any that you make, like opening a new loan or signing up for a credit card. If that’s the case, you’ll need to take extra steps as directed by the particular institution or lender. Unlike the fraud alert, you’ll need to notify each of the three major credit bureaus (Experian, TransUnion, Equifax) when you want the freeze lifted.
Monitor your credit reports.
Once a week you can access a free credit report from Experian, TransUnion, and Equifax. Doing so will allow you to spot any future discrepancies and offer you options for correcting them.
Sign up for an identity protection service.
Using a service to help protect your identity can monitor several types of personally identifiable information and alert you of potentially unauthorized use. Our own Identity Protection Service will do all this and more, like offering guided help to neutralize threats and prevent theft from happening again. You can set it up on your computers and smartphone to stay in the know, address issues immediately, and keep your identity secured.
Of all the forms of identity theft, the theft of a Social Security Number is certainly one of the most potentially painful because it can unlock so many vital aspects of your life. It’s uniquely you, even more than your name alone – at least in the eyes of creditors, banks, insurance companies, criminal records, etc. Your SSN calls for extra protection, and if you have any concerns that it may have been lost or stolen, don’t hesitate to spring into action.
The post How to Report Identity Theft to Social Security appeared first on McAfee Blog.
It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself.
Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think).
The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.
Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:
As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that the median time to detect breaches is 5 days. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.)
The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.
With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credit cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get an ID issued in your name as well.
Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.
Most breaches are financially motivated, with some researchers saying that 97% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet they could involve anything from damaging the reputation of an organization to cases of revenge.
A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years:
Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location.
In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine.
When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps.
1. Change your passwords and use two-factor authentication
Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.
2. Keep an eye on your accounts
If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed.
3. Sign up for an identity protection service
If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage.
Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right:
Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly.
The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blog.
In a world where deepfake scams and misinformation are on the rise, McAfee has announced significant enhancements to its AI-powered deepfake detection technology. Leveraging the power of the Neural Processing Unit (NPU) in Intel® Core Ultra processor-based PCs, McAfee Deepfake Detector is set to revolutionize the fight against deepfakes, providing consumers with the tools they need to discern truth from fiction.
With nearly two-thirds of people globally expressing increased concern about deepfakes, McAfee Deepfake Detector comes at a crucial time. The advanced AI-powered technology, previously known as ‘Project Mockingbird,’ made its debut earlier this year, addressing consumers’ growing need for identifying deepfake scams and misinformation.
Cybercriminals are increasingly using AI to manipulate audio in videos, creating convincing deepfake scams. McAfee’s Deepfake Detector utilizes advanced AI detection techniques, including transformer-based Deep Neural Network models, expertly trained to detect and notify customers when audio in a video is likely generated or manipulated by AI. This cutting-edge and first of its kind technology is designed to empower users to live their lives online with confidence.
McAfee’s collaboration with Intel is the next step in the company’s commitment to delivering innovative online protection solutions. By leveraging Intel Core Ultra processor’s NPU, McAfee’s AI models can complete inference locally, without compromising user privacy by sending private information to the cloud. This collaboration has resulted in up to a 300% performance improvement on the same model, along with improved battery life.
McAfee Deepfake Detector utilizes advanced AI detection models to identify AI-generated audio within videos, helping people understand their digital world and assess the authenticity of content. McAfee Deepfake Detector will soon be available for English language detection, with plans for other languages to roll out in subsequent phases.
The combination of Intel’s AI PC technology and McAfee’s Deepfake Detector offers substantial benefits to customers. With local model execution, users can enjoy enhanced performance, improved battery life, and greater control over their data. There is no longer a need to send large files to the cloud for analysis, providing peace of mind and privacy.
McAfee’s Chief Technology Officer, Steve Grobman, emphasizes the importance of staying one step ahead of AI-generated deepfakes, noting that the collaboration with Intel enables McAfee to deliver a seamless and robust customer experience. By leveraging Intel’s Core Ultra processor technology and NPU, McAfee provides consumers with the most advanced and powerful generative AI deepfake detection capabilities, without compromising on performance or privacy.
Intel’s Vice President and General Manager of Ecosystem Partner Enabling, Carla Rodríguez, highlights the partnership’s commitment to using AI for good. The collaboration with McAfee aims to bring innovative solutions like McAfee Deepfake Detector to market, leveraging the NPU in Intel Core Ultra processor-based PCs. This collaboration drives the detection of malicious and misleading deepfakes while delivering optimal performance and privacy.
With the rise of deepfake scams and misinformation, McAfee’s AI-powered Deepfake Detector, on Intel-based AI PCs, is a game-changer in the fight against deepfakes. By harnessing the power of AI and local model execution, McAfee empowers users to discern truth from fiction, ensuring a safer and more secure online experience. Stay one step ahead with McAfee’s Deepfake Detector and protect yourself from the dangers of deepfakes.
The post McAfee and Intel Collaborate to Combat Deepfakes with AI-Powered Deepfake Detection appeared first on McAfee Blog.
You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.
Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts.
Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently.
First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc.
Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A hacker, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more.
SIM swapping was especially relevant right after the AT&T data leak. Cybercriminals stole millions of phone numbers and the users’ associated personal details. They could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts.
The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.
Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider.
Check out these tips to keep your device and personal information safe from SIM swapping.
With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee+. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities.
The post How to Protect Your Smartphone from SIM Swapping appeared first on McAfee Blog.
For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets.
In a recent CBS News story, one Texan woman was scammed out of $3,200 by a scammer claiming to be a German Cardiologist. After months of exchanging messages and claiming to be in love with her, he said that he’d been robbed while on a business trip in Nigeria and needed her help.
According to the U.S. Federal Trade Commission (FTC), the reported cost of online romance scams was $1.14 billion in 2023.
Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.
With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay:
The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help.
People who have filed fraud reports say they’ve paid their scammer in a few typical ways.
One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge.
Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all.
One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.
In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends.
When it comes to meeting new people online, the FTC suggests the following:
Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up.
As mentioned above, some romance scammers troll social media and reach out through direct messages or friend requests. With that, there are three things you can do to cut down your chances of getting caught up with a scammer:
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit.
Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q4 of 2023 alone, Facebook took action on 693 million fake accounts. Reject such requests.
Online protection software like ours can help you spot fakes and scams. Features like McAfee Scam Protection use advanced AI to detect scam links in texts, email, and social media messages before you click. Our Personal Data Cleanup can keep you safer still by removing your personal info from sketchy data broker sites — places where scammers go to harvest useful info on their victims. And if the unfortunate happens, we offer $2 million in identity theft coverage and identity restoration support.
If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel.
Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud.
If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.
Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too.
The post How to Spot Dating Scams appeared first on McAfee Blog.
According to reports from the Federal Trade Commission’s Consumer Sentinel database, text message scams swindled $372 million from Americans in 2023 alone. The staggering figure highlights a growing concern for consumers globally, who increasingly interact with brands and service providers via text, email, and even social media. As our reliance on technology continues, it is important for everyone to understand how to spot scam texts amid the real messages they receive. amid the real messages they receive.
With such frequent communication from brands and organizations, you can be hard-pressed to figure out what is a scam or not. This practical and actionable advice may be able to help you spot the imposters and protect yourself against even the most hard-to-identify scam messages.
Most of us probably avoid reading disclaimers and terms of service from brands and organizations. Paying attention to guidelines for how an organization will contact you will help you stay safe from scams. Just take it from entertainment host, Andy Cohen.
Cohen received an email he thought was from his bank’s fraud department. Later, the scammer texted Cohen claiming to be from the bank, asking for more information. Cohen ended up sending the scammer money because he believed they were a bank representative. These days, many banks and brands have FYIs on their website about how to spot a legitimate text. Like this page from Chase, which goes over what a real Chase text looks like.
We have a similar disclosure on our site. For example, our customer service teams will never request sensitive information such as social security numbers, PINs, or bank or payment details. As soon as you sign up for a new account, it’s a good idea to check for this sort of disclaimer and familiarize yourself with contact methods and the type of information organizations might request.
Scam messages are so successful because scammers make them look real. During the holidays, when shoppers are ready to leap at deals, scam messages can be hard to resist. With an increased volume of scam texts during major shopping seasons, it’s no wonder open rates can be as high as 98%.
Consumers can protect themselves against realistic-looking scam messages by verifying the source of the message. If an email hits your mobile inbox, click on the sender’s name to expand their full email address. Typical brand emails will have a “do not reply” somewhere in the address or an official “@branddomain.com” email address. Scam email addresses often appear as strings of gibberish.
If unsure whether a text from a company is real, log into your account directly to see if it reflects the overdue bill or extra store credit that the text message suggests.
Knowing about the latest cybersecurity trends is always good practice. Scammers change their tactics constantly. Text scams that were popular one year may be totally out of style the next time you get a scam message.
Individuals looking for a place to start can check out FTC, FBI, and CISA websites. Those agencies offer valuable insights about fraud trends and recommendations about how people can protect themselves. The Better Business Bureau (BBB) has an interactive scam tracking tool, and AARP provides tips for older Americans who may not be as in tune with the latest tech trends and tools.
Thankfully, the software designed to protect against scams evolves, as well. Consumers can turn to product suites that offer features like finding and removing personal info from sites that sell it, adjusting social media controls, and even providing alerts about suspicious financial transactions.
For scam texts, AI is here to help. McAfee Scam Protection uses AI to scan SMS text messages and alert you about unsafe links. Users can delete those messages without opening them, reducing the risk of compromise and removing any question about whether the message is fraudulent or for real.
The $372 million figure is a stark reminder of growing fraud. As we continue into the digital age, the threat of fraudulent communications from scammers looms. To safeguard against bad actors, consumers must be proactive. By paying attention to brand communication guidelines, verifying the source of messages, remaining educated, and using modern privacy and identity products, consumers can avoid scams before they start.
The post How to Tell If Your Text Message Is Real appeared first on McAfee Blog.
We’ve said it several times in our blogs — it’s tough knowing what’s real and what’s fake out there. And that’s absolutely the case with AI audio deepfakes online.
Bad actors of all stripes have found out just how easy, inexpensive, and downright uncanny AI audio deepfakes can be. With only a few minutes of original audio, seconds even, they can cook up phony audio that sounds like the genuine article — and wreak all kinds of havoc with it.
A few high-profile cases in point, each politically motivated in an election year where the world will see more than 60 national elections:
Yet deepfakes have targeted more than election candidates. Other public figures have found themselves attacked as well. One example comes from Baltimore County in Maryland, where a high school principal has allegedly fallen victim to a deepfake attack.
It involves an offensive audio clip that resembles the principal’s voice which was posted on social media, news of which spread rapidly online. The school’s union has since stated that the clip was an AI deepfake, and an investigation is ongoing.iii In the wake of the attack, at least one expert in the field of AI deepfakes said that the clip is likely a deepfake, citing “distinct signs of digital splicing; this may be the result of several individual clips being synthesized separately and then combined.”iv
And right there is the issue. It takes expert analysis to clinically detect if an audio clip is an AI deepfake.
Audio deepfakes give off far fewer clues, as compared to the relatively easier-to-spot video deepfakes out there. Currently, video deepfakes typically give off several clues, like poorly rendered hands and fingers, off-kilter lighting and reflections, a deadness to the eyes, and poor lip-syncing. Clearly, audio deepfakes don’t suffer any of those issues. That indeed makes them tough to spot.
The implications of AI audio deepfakes online present themselves rather quickly. In a time where general awareness of AI audio deepfakes lags behind the availability and low cost of deepfake tools, people are more prone to believe an audio clip is real. Until “at home” AI detection tools become available to everyday people, skepticism is called for.
Just as “seeing isn’t always believing” on the internet, we can “hearing isn’t always believing” on the internet as well.
The people behind these attacks have an aim in mind. Whether it’s to spread disinformation, ruin a person’s reputation, or conduct some manner of scam, audio deepfakes look to do harm. In fact, that intent to harm is one of the signs of an audio deepfake, among several others.
Listen to what’s actually being said. In many cases, bad actors create AI audio deepfakes designed to build strife, deepen divisions, or push outrageous lies. It’s an age-old tactic. By playing on people’s emotions, they ensure that people will spread the message in the heat of the moment. Is a political candidate asking you not to vote? Is a well-known public figure “caught” uttering malicious speech? Is Taylor Swift offering you free cookware? While not an outright sign of an AI audio deepfake alone, it’s certainly a sign that you should verify the source before drawing any quick conclusions. And certainly before sharing the clip.
Think of the person speaking. If you’ve heard them speak before, does this sound like them? Specifically, does their pattern of speech ring true or does it pause in places it typically doesn’t … or speak more quickly and slowly than usual? AI audio deepfakes might not always capture these nuances.
Listen to their language. What kind of words are they saying? Are they using vocabulary and turns of phrase they usually don’t? An AI can duplicate a person’s voice, yet it can’t duplicate their style. A bad actor still must write the “script” for the deepfake, and the phrasing they use might not sound like the target.
Keep an ear out for edits. Some deepfakes stitch audio together. AI audio tools tend to work better with shorter clips, rather than feeding them one long script. Once again, this can introduce pauses that sound off in some way and ultimately affect the way the target of the deepfake sounds.
Is the person breathing? Another marker of a possible fake is when the speaker doesn’t appear to breathe. AI tools don’t always account for this natural part of speech. It’s subtle, yet when you know to listen for it, you’ll notice it when a person doesn’t pause for breath.
It’s upon us. Without alarmism, we should all take note that not everything we see, and now hear, on the internet is true. The advent of easy, inexpensive AI tools has made that a simple fact.
The challenge that presents us is this — it’s largely up to us as individuals to sniff out a fake. Yet again, it comes down to our personal sense of internet street smarts. That includes a basic understanding of AI deepfake technology, what it’s capable of, and how fraudsters and bad actors put it to use. Plus, a healthy dose of level-headed skepticism. Both now in this election year and moving forward.
[iii] https://www.baltimoresun.com/2024/01/17/pikesville-principal-alleged-recording/
[iv] https://www.scientificamerican.com/article/ai-audio-deepfakes-are-quickly-outpacing-detection/
The post How to Spot AI Audio Deepfakes at Election Time appeared first on McAfee Blog.
Imagine receiving a call from a loved one, only to discover it’s not them but a convincing replica created by voice cloning technology. This scenario might sound like something out of a sci-fi movie, but it became a chilling reality for a Brooklyn couple featured in a New Yorker article who thought their loved ones were being held for ransom. The perpetrators used voice cloning to extort money from the couple as they feared for the lives of the husband’s parents.
Their experience is a stark reminder of the growing threat of voice cloning attacks and the importance of safeguarding our voices in the digital age. Voice cloning, also known as voice synthesis or voice mimicry, is a technology that allows individuals to replicate someone else’s voice with remarkable accuracy. While initially developed for benign purposes such as voice assistants and entertainment, it has also become a tool for malicious actors seeking to exploit unsuspecting victims.
As AI tools become more accessible and affordable, the prevalence of deepfake attacks, including voice cloning, is increasing. So, how can you safeguard yourself and your loved ones against voice cloning attacks? Here are some practical steps to take:
Voice cloning attacks represent a new frontier in cybercrime. With vigilance and preparedness, it’s possible to mitigate the risks and protect yourself and your loved ones. By staying informed, establishing safeguards, and remaining skeptical of unexpected communications, you can thwart would-be attackers and keep your voice secure in an increasingly digitized world.
The post How to Protect Yourself Against AI Voice Cloning Attacks appeared first on McAfee Blog.
‘Ensure your privacy settings are set to the highest level’ – if you’ve been reading my posts for a bit then you’ll know this is one of my top online safety tips. I’m a fan of ensuring that what you (and your kids) share online is limited to only the eyes that you trust. But let’s talk honestly. When was the last time you checked that your privacy settings were nice and tight? And what about your kids? While we all like to think they take our advice, do you think they have? Or it is all a bit complicated?
Research from McAfee confirms that the majority of us are keen to share our content online but with a tighter circle. In fact, 58% of social media users are keen to share content with only their family, friends, and followers but there’s a problem. Nearly half (46%) do not adjust their privacy settings on their social media platforms which means they’re likely sharing content with the entire internet!
And it’s probably no surprise why this is the case. When was the last time you tried to check your privacy settings? Could you even find them? Well, you are not alone with 55% of survey respondents confessing that they struggled to find the privacy settings on their social media platforms or even understand how they work.
Well, the good news is there is now a much easier way to decide exactly who you want to share with online. Introducing McAfee’s Social Privacy Manager. All you need to do is select your privacy preferences in a few quick clicks and McAfee will then adjust the privacy settings on your chosen social media accounts. Currently, McAfee’s software works with more than 100 platforms including LinkedIn, Google, Instagram, YouTube, and TikTok. It works across Android and iOS devices and on Windows and Mac computers also. The software is part of the McAfee+ suite.
Well, once you’ve got your social media privacy under control – you can relax – but just for a bit. Because there are a few other critical steps you need to take to ensure your online privacy is as protected as possible. Here’s what I recommend:
1. A Clever Password Strategy
In my opinion, passwords are one of the most powerful ways of protecting yourself online. If you have a weak and easily guessed password, you may as well not even bother. In an ideal world, every online account needs its own unique, complex password – think at least 12 characters, a combination of numbers, symbols, and both lower and upper case letters. I love using a crazy sentence. Better still, why not use a password manager that will create a password for you that no human could – and it will remember them for you too! A complete no-brainer!
2. Is Your Software Up To Date?
Software that is out of date is a little like leaving your windows and doors open and wondering why you might have an intruder. It exposes you to vulnerabilities and weaknesses that scammers can easily exploit. I always recommend setting your software to update automatically so take a little time to ensure yours is configured like this.
3. Think Critically Always
I encourage all my family members – both young and old – to always operate with a healthy dose of suspicion when going about their online business. Being mindful that not everything you see online is true is a powerful mindset. Whether it’s a sensational news article, a compelling ‘must have’ shopping deal, or a ‘TikTok’ influencer providing ‘tried and tested’ financial advice – it’s important to take a minute to think before acting. Always fact-check questionable news stories – you can use sites like Snopes. Why not ‘google’ to see if other customers have bad experiences with the shopping site that’s catching your eye? And if that TikTok influencer is really compelling, do some background research. But, if you have any doubts at all – walk away!
4. Wi-Fi – Think Before You Connect
Let’s be honest, Wi-Fi can be a godsend when you are travelling. If you don’t have mobile coverage and you need to check in on the kids then a Wi-Fi call is gold. But using public Wi-Fi can also be a risky business. So, use it sparingly and never ever conduct any financial transactions while connected to it – no exceptions! If you are a regular traveller, you might want to consider using a VPN to help you connect securely. A VPN will ensure that anything you send using Wi-Fi will be protected and unavailable to any potential prying eyes!
Keeping you and your family safe online is no easy feat. It’s time-consuming and let’s be honest sometimes quite overwhelming. If you have 3 kids and a partner and decided to manually update (or supervise them updating) their privacy settings then I reckon you’d be looking at least half a day’s work – plus all the associated negotiation! So, not only will McAfee’s Social Privacy Manager. ensure you and your loved ones have their social media privacy settings set nice and tight, it will also save you hours of work. And that my friends, is a good thing!
The post How Do You Manage Your Social Media Privacy? appeared first on McAfee Blog.
Some conversations on social media can get … heated. Some can cross the line into harassment. Or worse.
Harassment on social media has seen an unfortunate rise in recent years. Despite platforms putting in reporting mechanisms, policies, and even using AI to detect and remove harmful speech, people are seeing more and more harassment on social media.
Yet even as it becomes more prevalent, nothing about it is usually. Or acceptable. No, you can’t prevent social media harassment. Yet you can protect yourself in the face of these attacks.
In 2023, research showed that 52% of American adults said they experienced harassment at some point online. That’s up from 40% in 2022. Also in 2023, 33% said they experienced it in the last year, a jump of 10% from 2022.i
The same trend follows for teens, where 51% of them said they experienced harassment in the past year, compared to 36% in the year prior.ii
Earlier research conducted in the U.S. tracked a significant rise in harassment online between 2014 and 2020. This included the doubling or the near doubling of the most severe forms of online harassment.iii
Our own research in 2022 also noted a rise of another kind — worry about online harassment. Globally, 60% of children said they were more worried that year about social media harassment (cyberbullying) compared to the year prior. Their parents showed yet more concern, with 74% of them more worried that year about their child being harassed than the last.iv
Stats are one thing, yet behind each figure stands a victim. Harassment takes a hard toll on its victims — emotional, financial, and sometimes physical. That becomes clear the moment you look at the forms it can take.
Social media harassment includes:
It includes other acts, such as:
In practice, the results can get ugly. Scanning press releases from various state attorneys general, you’ll find unflinching accounts of harassment. Like a targeted, three-year cyberstalking campaign against a victim and that person’s parents, coworkers, siblings, and court-mandated professionals.v Another, where the harasser attempted to defame his victim through a fake LinkedIn profile — and further doxed his victim by publicly posting source code the victim had written worth millions of dollars.vi
All of this serves as a reminder. Harassment can quickly turn into a crime.
The unfortunate fact remains that you can’t prevent social media harassment. Some people simply find themselves driven to do it. You can take several steps to shield yourself from attackers and deny them the info they need to fuel their attacks.
Secure your accounts.
Account security should be a high priority for you, your loved ones, and anyone else. That’s especially true during periods of harassment. Every account you have should be secured with a complex password — at least 12 to 14 characters long, with numbers, capital letters, lowercase letters, and symbols. And with two-factor authentication.
Two-factor authentication is especially important when it comes to account security. The reason is simple: a lot of harassers are tech-savvy, and enjoy taking over a victim’s account to make offensive comments in their name and damage their reputation.
Two-factor authentication prevents account takeovers like this. It requires a user to know the password and username for an account, along with another way they can prove they are who they say they are. Often that involves a code sent to their smartphone that they can use to verify their identity. At McAfee, we recommend you use two-factor authentication on any account that offers it.
Control who can follow you.
Social media platforms offer plenty of ways you can lock down your privacy, even as you remain “social” on them to some degree. Our Social Privacy Manager can help you be as private as you like. It helps you adjust more than 100 privacy settings across your social media accounts in only a few clicks, so your personal info is only visible to the people you want to share it with. By making yourself more private, you deny a potential harasser an important source of info about you, in addition to your friends, family, and life overall.
Limit what you share online.
Limit how much info you share about yourself on social media websites. Addresses, phone numbers, and locations shouldn’t be shared in posts and shouldn’t be included in biographies. Attackers can use this type of info to make false threats and, in some cases, falsify crimes to elicit a police response — this is a technique called “SWATTING” and it’s quite serious.vii
In some instances, harassers gather info about their victims on data brokers or “people finder” sites. Some of this info can get pretty detailed, and these sites will sell it to anyone. You can clean up that info, however. Our Personal Data Cleanup scans data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites — or remove it for you, depending on your plan.
Report the harassment to the social media platform.
If you find yourself targeted, don’t respond. That’s what the harasser wants. Use your social media platform’s tools to block and then report the harasser. Many platforms have web pages dedicated to harassment that walk you through the process.
Report harassment to the authorities.
First off, if you feel that you are in immediate danger, contact your local authorities for help.
In many cases, harassment is illegal. Slander, threats, damage to your professional reputation, doxing, and many of the examples mentioned earlier can amount to a crime. There are options for victims, legally speaking. If you feel a harassment campaign has crossed the line, then it’s time to contact the authorities. Bring proof of harassment. Take screenshots of everything and submit them as part of your complaint.
Talk with trusted family members and friends.
We’ve seen just how damaging and painful harassment can be. Let trusted people in your life know what’s happening. Lean on them for support. And have them help you find any resources you might need in the wake of harassment, such as counseling or even legal assistance. You might find this tough to do, yet realize that you’re not at fault here. Any ugliness you’re dealing with comes from the hands of a harasser. Not yours. Close family and friends will recognize this.
[i] https://www.adl.org/resources/report/online-hate-and-harassment-american-experience-2023
[ii] https://www.adl.org/resources/report/online-hate-and-harassment-american-experience-2023
[iii] https://www.pewresearch.org/internet/2021/01/13/the-state-of-online-harassment/
[vii] https://www.theguardian.com/technology/2016/apr/15/swatting-law-teens-anonymous-prank-call-police
The post How to Protect Yourself From Social Media Harassment appeared first on McAfee Blog.
In a world where digital communication dominates, the art of scamming has evolved into a sophisticated game of deception. A recent story in The Cut featured a seasoned personal finance journalist falling prey to an Amazon scam call and being duped out of a staggering $50,000. The story serves as a stark reminder that anyone, regardless of their expertise or background, can become a victim of vishing. Short for “voice phishing,” vishing is a form of cybercrime where scammers use phone calls to deceive individuals into revealing personal or financial information.
Contrary to common belief, it’s not just the elderly or technologically naive who fall victim to such schemes. One national survey found that only 15% of Gen Z and 20% of millennials express concern about falling victim to financial fraud. However, the Federal Trade Commission paints a different picture, indicating that younger adults are over four times more likely to report losing money to fraud than older adults. This dissonance highlights the need for heightened awareness and education across all age groups.
Vishing is a form of fraud that exploits the trust we place in phone calls. It operates through various strategies, all aimed at tricking victims. For example, wardialing involves automated systems dialing phone numbers to find vulnerable targets. VoIP, or Voice over Internet Protocol, allows scammers to make calls over the internet, often making it harder to trace them.
Caller ID spoofing is another tactic where scammers manipulate the caller ID to display a trusted or familiar number, tricking recipients into answering. These techniques create a false sense of legitimacy, making it difficult for individuals to distinguish between real and fraudulent calls.
Vishing exploits trust and naivety to obtain sensitive information or conduct unauthorized transactions. Humans have always been vulnerable to scams, but the abundance of personal data available on the dark web, obtained from various data breaches and leaks, has significantly heightened the threat. For example, LinkedIn experienced a data breach in 2021 that exposed data from 700 million users on a dark web forum.
A data breach like that presents scammers with a treasure trove of details about potential victims, enabling them to personalize their attacks with alarming precision. By incorporating specific details gleaned from these data sources, scammers can craft convincing narratives and establish a false sense of trust and credibility with their targets. Consequently, even individuals who exercise caution in safeguarding their personal information may find themselves vulnerable to vishing scams.
As a result, individuals must remain vigilant and adopt comprehensive security practices. Familiarizing oneself with the telltale signs of a scam call is the first line of defense. Be wary of:
If an unsolicited call seems suspicious, hang up the phone. Verify the caller’s legitimacy through independent channels, such as contacting the organization directly using a trusted phone number. In addition to recognizing signs of scam calls, implementing call-blocking technologies or screening unknown numbers can reduce exposure to potential scams. McAfee Mobile Security’s call blocker feature can be employed to diminish the volume of incoming calls.
The alarming reality is that vishing knows no bounds and can affect any age or demographic. The unfortunate ordeal of the seasoned journalist losing $50,000 serves as a sobering reminder of the perils lurking behind seemingly innocuous phone calls. Vishing demands vigilance and awareness. Security software and apps can significantly increase the overall security of your phone by detecting and preventing various threats, such as malware, phishing attempts, and unauthorized access to sensitive information.
By adopting proactive measures, we can fortify our defenses against vishing scams and safeguard our financial well-being. Stay informed, stay vigilant, and stay protected.
The post A Finance Journalist Fell Victim to a $50K Vishing Scam – Are You Also at Risk? appeared first on McAfee Blog.
In today’s digital landscape, distinguishing between legitimate communications and phishing attempts can feel like navigating a labyrinth blindfolded. Phishing is a deceptive tactic where cybercriminals use fraudulent emails, texts, or messages to trick individuals into revealing sensitive information or clicking on malicious links. And let’s not forget its crafty sibling, “smishing” – the text message iteration of this digital charade.
Now that most brands and even government agencies communicate with consumers via text or email, it’s hard to know whether a message is legit or not. Consider the United States Postal Service, which should be solely focused on dependable package delivery, yet is frequently tasked with warning individuals against clicking on links from unsolicited messages impersonating the postal service.
Many people are concerned that they’ll unwittingly open an official-looking email or text only to become victims of a scam. Fortunately, there are steps you can take to educate yourself and establish safeguards against phishing and smishing attempts.
Here are five steps for staying cyber savvy and protecting yourself from phishing scams:
In a world where even simple emails and text messages can harbor malevolent intent, it’s crucial to fortify yourself with knowledge and vigilance. Using multifactor authentication and learning how to spot scam messages will help you avoid scams. If you want additional protection, our AI-powered Scam Protection scans text messages and alerts users or filters out the text if it detects a scam link. The software also blocks links from scam emails, texts, and social media messages in the event you accidentally click one. It’s not always easy to spot phishing scams, but we can help by providing that first — and second line of defense.
The post Stay Cyber Savvy: Your 5-Step Guide to Outsmarting Phishing Scams appeared first on McAfee Blog.
While last-minute tax filers stare down the clock, scammers look for easy pickings. Tax scams are in full swing as April 15th approaches, and we have a rundown of the top ones making the rounds this year.
For starters, the stakes this year remain the same as ever. Scammers are taking advantage of the stress and uncertainty that comes with tax season as they target people’s personal info, money, or both. Their avenues of attack remain the same as well, via email, texts, direct messages, and the phone.
Yet there’s a new wrinkle this year. Scammers have tapped into AI tools that make their scams look and feel far more sophisticated than ever.
We saw the first stirrings of AI-driven scams last year as AI tools first entered the marketplace. This year, AI-driven scams feature more and more in the landscape of threats. Scammers use them to generate images, write copy, and build websites in a fraction of the time that it once took. While they still make some of the design and writing mistakes they’ve made in the past, they make far fewer of them.
We have a couple of tax scams to share from the many we’ve uncovered. The first one involves a popular brand of tax software here in the U.S.
Example of a scammer email
At first blush, this bogus email looks pretty legit. At first. The layout, photograph, and link all look like standard fare for an email. Though looking more closely, you can spot several AI fingerprints all over it.
For one, big brands like TurboTax have writers, editors, and reviewers who comb over copy before it gets approved for release. Here, the headline breaks a pretty standard formatting rule. In “headline case” writing, the “with” should be lowercase. Sure, mistakes get made, and this might be one example. Yet the problems go deeper than that.
Read the fine print. You’ll see that the grammar is off. The paragraph overall has a broken feel to it. You’ll also see that the copy mentions “market leader” twice — and awkwardly so. And what company mentions its competitors in an email like this? They’re not out to boost competitors.
Lastly, the email spells out the company’s name wrong in the fine print. It’s “TurboTax,” not “Turbo Tax with License Code.” All of this points to an obvious fake. But only by looking closely at it. It’s as if the scammers prompted an AI chatbot with “Describe what TurboTax is” and got this as a response.
Granted, that represents an example of rather sloppy work. The next example looks more convincing. This time, the scammers impersonate the IRS:
Example of a scammer website
We discovered this fake IRS site when our McAfee Labs team investigated a link sent in an email. The bait is the promise of getting a tax ID number for a business or organization. The hook is this bogus site designed to harvest personal and business info.
If you’ve visited the IRS site recently, you’ll recognize the look and feel of an IRS webpage quickly. It seems familiar enough, yet once again a closer look reveals a few things.
First, a small grammatical error rears its head in the copy. The term “setup” is a noun, yet the copy uses it as a verb. It should read “set up” instead. Granted, this is a common error. Many sites make it, yet it’s a red flag nonetheless. Next, the contact method in the top right raises yet another. Contact “an EIN expert” via email during set hours? Set hours are for phone calls, not email.
We omitted the final telltale sign — the URL. It was clearly a fake and not the official irs.gov address.
In all, it shows just how cagey tax scammers can be today. Particularly with AI. It puts a fresh look on some old tactics, making scams tougher to spot.
Sketchy email attachments — the five most popular types.
This classic is back. Scammers spread all manner of malware with email attachments. One example: spyware that steals info as you type usernames and passwords as you log into your accounts. Another: ransomware that holds the data on your device hostage until you pay. Maybe. The list goes on, yet scammers always try to package it up in a way that looks legit.
One way they pull that off is with a phony tax document bundled up in a .pdf document. In fact, the .pdf format marks the number one file type that hackers and scammers use in their attacks. By our count, it tops the number two file type by a ratio of roughly 6 to 1.
Here are the top five file types used by scammers and hackers:
What makes the .pdf format so popular? People trust it. It gets commonly used in business, and many legitimate tax forms come in that format. However, it also offers a versatile platform for exploits. Hackers and scammers can embed malicious links and content within them. So clicking what’s inside that .pdf doc can lead to trouble, say in the form of a malicious website designed to steal personal info.
Starting in the second half of last year, we noted a spike in malicious attachments that used the .pdf format. Another reason that makes .pdf files so popular, email filters tend to focus on other file types like the executable .exe format. So, a .pdf has a better shot at slipping through.
Our advice:
As always, strong antivirus software can detect and protect you from malicious email attachments. Our Next-gen Threat Protection found in all our McAfee+ plans once again proves itself as a top option for antivirus. Results from the independent lab AV-TEST in December 2023 saw it block 100% of entirely new malware attacks in real-world testing. It likewise scored 100% against malware discovered in the previous four weeks. In all, it received the highest marks for protection, performance, and usability — earning it the AV-TEST Top Product certification.
Tax time phishing scams.
Phishing scams crop up in plenty of places and take plenty of forms. As in years past, we see scammers cranking up their bogus texts, direct messages, and emails. They all follow the tax season theme, yet they take different approaches to roping in victims. Some include:
Additionally, many phishing attacks point people to malicious websites — once again that steal personal info. We’ve seen a spike in malicious tax-related URLs starting in the second half of last year as well.
Our advice:
You can absolutely protect yourself from phishing scams. Now with the help of AI. McAfee Scam Protection detects suspicious URLs with AI before they’re opened or clicked on. This takes the guesswork out of those sometimes convincing-looking messages by letting you know if they’re fakes. If you accidentally click or tap on a suspicious link in a text, email, social media, or browser search, it blocks the scam site from loading. You’ll find McAfee Scam Protection across our McAfee+ plans.
Fake charity scams also crop up this time of year.
Whether it’s for natural disaster aid, aiding refugees in war-torn regions, or even protecting animals and pets, scammers set up phony charities with the aim of pulling heartstrings. And then stealing money as a result.
Scammers reach out with the usual methods, by email, text, direct message, and sometimes phone calls as well. They all share one thing in common. They all give potential victims a chance to support a cause that they care for and get a tax credit in return. Yet with these scams, the charity doesn’t exist. Instead, money and personal info end up in the hands of scammers.
Our advice:
Yet you have several ways you can spot a fake charity. For one, the message often has a pressing, almost alarming, tone. One that urges you to “act now.” Before acting, take a moment. Research the charity. See how long they’ve been in operation, how they put their funds to work, and who truly benefits from them.
Likewise, note that some charities pass along more money to their beneficiaries than others. Generally, most reputable organizations only keep 25% or less of their funds for operations, while some less-than-reputable organizations keep up to 95% of funds, leaving only 5% for advancing the cause they advocate. In the U.S., the Federal Trade Commission (FTC) has a site full of resources so that you can make your donation truly count. Resources like Charity Watch and Charity Navigator, along with the BBB’s Wise Giving Alliance can also help you identify the best charities.
Keep an ear out for scam calls.
Scammers like to pick up the phone too. A popular form of attack involves “the call from the IRS.” Typically, a recorded message notifies the recipient that they owe money. And because scammers know just how jarring a call from the IRS can be, they apply heavy pressure in the message.
In the past, we’ve heard messages that threatened fines, jail time, and revoking driver’s licenses. They’ve mentioned the police and other law enforcement agents in them as well, just to turn up the heat.
Now with AI, scammers can create robocalls that sound highly realistic in only moments of time. It’s as simple as writing a few lines of a script, feeding it into an AI tool, and then generating an audio file. No need for another person to record the message. AI takes care of it all.
Our advice:
The best way you can avoid falling for this scam is by knowing what the IRS will and will not do when they contact you. From the irs.gov website, the IRS will not:
Lastly, also know that the IRS is here to help. The agency offers a full help page with online resources, along with several ways you can contact the IRS for help. If you have any questions about a notification that you received, contact them.
While scammers have a wealth of tools available to them, you have one tool that protects you from all kinds of threats. Comprehensive online protection software like McAfee+ offers yet more ways to steer clear of tax scams.
In addition to the antivirus and scam protection features we mentioned, it can make you more private on social media, which can prevent scammers from profiling you. It can also remove your personal info from the data broker sites scammers use to contact their victims. (Granted, scammers have to get your contact info from somewhere, and these sites offer that info, plus much more.) Also, a VPN can help you connect and file your taxes even more securely, so what you do stays private.
And if the unfortunate happens, our identity theft coverage can help you recover. It provides $2 million in identity theft coverage and a licensed recovery expert who can help restore your identity.
Yes, we’re seeing plenty of old scams with new twists this year. Yet the same ways you can protect yourself from them only get better and better.
The post The Top Tax Scams of 2024 appeared first on McAfee Blog.
It’s that time of year again – tax season! Whether you’ve already filed in the hopes of an early refund or have yet to start the process, one thing is for sure: cybercriminals will certainly use tax season as a means to get victims to give up their personal and financial information. This time of year is advantageous for malicious actors since the IRS and tax preparers are some of the few people who actually need your personal data. As a result, consumers are targeted with various scams impersonating trusted sources like the IRS or DIY tax software companies. Fortunately, every year the IRS outlines the most prevalent tax scams, such as voice phishing, email phishing, and fake tax software scams. Let’s explore the details of these threats.
So, how do cybercriminals use voice phishing to impersonate the IRS? Voice phishing, a form of criminal phone fraud, uses social engineering tactics to gain access to victims’ personal and financial information. For tax scams, criminals will make unsolicited calls posing as the IRS and leave voicemails requesting an immediate callback. The crooks will then demand that the victim pay a phony tax bill in the form of a wire transfer, prepaid debit card or gift card. In one case outlined by Forbes, victims received emails in their inbox that allegedly contained voicemails from the IRS. The emails didn’t actually contain any voicemails but instead directed victims to a suspicious SharePoint URL. Last year, a number of SharePoint phishing scams occurred as an attempt to steal Office 365 credentials, so it’s not surprising that cybercriminals are using this technique to access taxpayers’ personal data now as well.
In addition to voice phishing schemes, malicious actors are also using email to try and get consumers to give up their personal and financial information. This year alone, almost 400 IRS phishing URLs have been reported. In a typical email phishing scheme, scammers try to obtain personal tax information like usernames and passwords by using spoofed email addresses and stolen logos. In many cases, the emails contain suspicious hyperlinks that redirect users to a fake site or PDF attachments that may download malware or viruses. If a victim clicks on these malicious links or attachments, they can seriously endanger their tax data by giving identity thieves the opportunity to steal their refund. What’s more, cybercriminals are also using subject lines like “IRS Important Notice” and “IRS Taxpayer Notice” and demanding payment or threatening to seize the victim’s tax refund.
Cybercriminals are even going so far as to impersonate trusted brands like TurboTax for their scams. In this case, DIY tax preparers who search for TurboTax software on Google are shown ads for pirated versions of TurboTax. The victims will pay a fee for the software via PayPal, only to have their computer infected with malware after downloading the software. You may be wondering, how do victims happen upon this malicious software through a simple Google search? Unfortunately, scammers have been paying to have their spoofed sites show up in search results, increasing the chances that an innocent taxpayer will fall victim to their scheme.
Money is a prime motivator for many consumers, and malicious actors are fully prepared to exploit this. Many people are concerned about how much they might owe or are predicting how much they’ll get back on their tax refund, and scammers play to both of these emotions. So, as hundreds of taxpayers are waiting for a potential tax return, it’s important that they navigate tax season wisely. Check out the following tips to avoid being spoofed by cybercriminals and identity thieves:
File before cybercriminals do it for you. The easiest defense you can take against tax season schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.
Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.
Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.
Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. McAfee Scam Protection can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.
Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.
Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.
The post How to Steer Clear of Tax Season Scams appeared first on McAfee Blog.
Four in ten Americans say they use peer-to-peer payment services, like Venmo, PayPal, or Apple Pay, at least once a month. These platforms have made it even easier to send money by adding QR codes that people can quickly scan to pull up someone’s profile and complete a payment. Two-thirds of restaurants have started including QR codes on tables to access menus. Scanning QR codes has become a normal, convenient way to exchange money or information.
Unfortunately, scammers are always looking for ways to take advantage of moments when people are primed to part with their money. The Federal Trade Commission is warning that scammers now use QR codes to hide harmful links to steal personal information. This new type of phishing attack, called “quishing,” highlights how scamming methods are constantly changing. In response, artificial intelligence (AI) is becoming an even more crucial part of defending against scammers.
To protect yourself against phishing attacks, it’s crucial to remain vigilant and employ proactive measures. Make sure to scrutinize all incoming emails, text messages, or social media communications for any signs of suspicious or unsolicited requests, especially those urging immediate action or requesting sensitive information.
Avoid clicking links, downloading attachments, or scanning QR codes from unknown or untrusted sources. Check the legitimacy of the sender by cross-referencing contact information with official sources or contacting the organization directly through trusted channels.
Before accepting where a QR code is going to take you, carefully examine the associated URL. Verify its authenticity by scrutinizing for any discrepancies, such as misspellings or altered characters, especially if it resembles a familiar URL.
Safeguard your mobile device and accounts by regularly updating the operating system. Additionally, bolster the security of your online accounts by implementing robust passwords and integrating multi-factor authentication measures to thwart unauthorized access.
As fraudsters continually evolve their tactics, distinguishing between what’s real and what’s fake becomes increasingly challenging. However, there is formidable technology available to safeguard against their schemes. AI can analyze vast amounts of data in real-time to detect patterns and anomalies indicative of fraudulent behavior. By continuously learning from new data and adapting algorithms, AI can stay ahead of evolving fraud tactics.
The McAfee+ suite of identity and privacy protections uses AI for identity protection, transaction monitoring, credit monitoring, and proactive Scam Protection to keep you safe from even the most sophisticated scam attempts. Scam Protection employs AI technology to block risky sites, serving as a secondary defense against accidental clicks on spam links. This ensures that even after being tricked into clicking, your device won’t open the fraudulent site.
Don’t leave your digital defenses to chance. See for yourself what advanced security looks like today.
The post How to Protect Against New Types of Scams Like QR Phishing appeared first on McAfee Blog.
Scammers are turning a buck on the eclipse. A rash of eclipse scams have appeared online, many involving the sale of unsafe viewers and solar eclipse glasses.
With the eclipse making its way from Texas, through the Midwest, and up through the Northeast on April 8th, people increasingly want to get their hands on equipment to view it. And as it always is when it comes to big events and scarcity, scammers rush in.
A map of the eclipse path – GreatAmericanEclipse.com
As such, the Better Business Bureau (BBB) issued a consumer warning about the sale of cheap, knockoff solar eclipse glasses.i Worse yet, viewing the eclipse with these bogus glasses can harm your eyes. So as if getting ripped off wasn’t bad enough, this scam can damage a person’s vision.
Here, we’ll put you on the path to buying a safe set of viewing glasses — and offer several ways you can avoid buying knockoffs from a scammer.
The American Astronomical Society has a list you’ll find helpful. With a visit to their page dedicated to suppliers of solar filters and viewers, you’ll have your pick of places where you can purchase. The list is long, featuring a mix of online and retail outlets where you can get safe, approved gear for viewing.
Also, check out the society’s page on safe viewing for the eclipse. It covers what you need to know to view the eclipse safely, from how to use a viewer, the ISO 12312-2 standard that all viewers must adhere to, and how to properly clean viewers so they remain safe.
How do so many scams ramp up so quickly for such a highly specific event? It doesn’t take much to spin up e-commerce sites and pump out ads nowadays. Thanks to a host of low-cost and easy-to-use tools for publishing and advertising online, scammers of all sizes can create bogus shopping experiences much more quickly than ever.
And as we’ve discussed so often in our blogs as of late, scams look and feel increasingly sophisticated today. AI gives scammers ready access to design tools, audio and video creation tools, copywriting bots, and more. Then add in the ease with which scammers can post their ads in search and on social media, and they have quick and ready ways of reaching potential victims.
Even so, a few extra steps and a bit of caution can help you avoid these scams.
1. Stick with known, legitimate retailers online.
This is a great piece of advice to start with. Directly typing in the correct address for online stores and retailers is a prime way to avoid scammers online. In the case of retailers that you don’t know much about, the BBB asks shoppers to do their research. Ensure that the retailer has a good reputation. The BBB makes that easier with a listing of retailers you can search by typing in their name.
2. Research new sellers for their history and reviews.
Never heard of that retailer before? See when they launched their website. A relatively new site might be a sign that it’s part of a scam.
A quick visit to the ICANN (Internet Corporation for Assigned Names and Numbers) website can show you certain background info for any website you type in. Given how quickly and easily scammers can register and launch a website, this kind of info can help you sniff out a scam.
Of course, it might also indicate a new business that’s entirely legitimate, so a little more digging is called for. That’s where reviews come in. Aside from the resources listed above, a simple web search of “[company name] reviews” or “[company name] scam” can help you discover if the retailer is legit.
3. Look for the lock icon in your browser when you shop.
Secure websites begin their addresses with “https,” not just “http.” That extra “s” stands for “secure,” which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don’t see that it’s secure, it’s best to avoid making purchases on that website.
4. Pay with a credit card instead of your debit card.
Credit cards offer fraud protections that debit cards don’t. Another key difference: when fraud occurs with a debit card, you fight to get your money back — it’s gone straight out of your account. With a credit card, the issuer fights to get their money back. They’re the ones who take the financial hit.
Additionally, in the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards. The act gives citizens the power to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren’t afforded the same protection under the Act. Avoid using a debit card while shopping online and use your credit card instead.
5. Protect your devices for shopping.
A complete suite of online protection software like McAfee+ can offer layers of extra security while you shop. It includes scam protection that can block malicious and questionable links that might lead you down the road to malware or a phishing scam — along with a password manager that can create and securely store strong, unique passwords.
If you have some last-minute bookings and travel in your plans for the eclipse, look out for online rental fraud scams. With a few images cobbled together from the internet, scammers list phony properties and seek to get paid outside legitimate rental platforms — leaving you short of funds and short of a place to stay when you finally arrive.
You can avoid these scams rather easily. Trust a trusted platform. Book your vacation rental through a reputable outlet. Vacation rental platforms like Airbnb and VRBO have policies and processes in place that protect renters from scammers.
You have several other ways you can avoid booking scams …
First, look at the listing.
Do the photos look grainy or like they came from a magazine? Do a reverse image search on the photo and see what comes up. It might be a piece of stock photography designed to trick you into thinking it was taken at an actual property for rent. Also, read the reviews for the property. Listings with no reviews are a red flag.
Only communicate on the platform.
The moment a host asks to communicate outside of the platform is another red flag. Scammers will try to lure you off the platform where they can request payment in forms that are difficult to recover or trace after you realize you’ve been scammed. That includes methods such as certified checks, money transfers like Western Union, and online payment apps like Zelle. Generally, when that money is gone, it’s gone for good.
Only pay on the platform.
Likewise, paying for your rental outside the platform might also go against the terms of service, as in the case of Airbnb. Or, as with VRBO, paying outside the platform voids their “Book with Confidence Guarantee,” which offers you certain protections. Use the platform to pay and use a credit card when you do. In the U.S., the Fair Credit Billing Act allows you to dispute charges. Additionally, some credit cards offer their own anti-fraud protections that can help you dispute a billing.
With big events comes scarcity. Postseason sports and merch. Holiday shopping and hot gifts. Vacation time and rentals at popular destinations. Scammers love this combination. With people in a rush to buy or book, scammers take advantage. As we now see, we can add eclipses to that list, just as we saw with the 2017 eclipse.
In addition to the advice above, take your time and ensure a safe purchase. Given that variants of this scam involve phony, unsafe viewing glasses, take the extra care that your vision absolutely deserves. Go with a reputable retailer with ISO-approved lenses.
The post How to Avoid Solar Eclipse Scams appeared first on McAfee Blog.
Smartphones have enabled a whole new digital world, where apps are gateways to just about any service imaginable. However, like many technological developments, mobile app proliferation can be a bit of a two-edged sword. A report analyzing more than 1 billion smartphone transactions found 45,000 malicious mobile apps, many of which were in the gaming category.
From ad fraud to taking advantage of embedded system security issues, fraudsters are consistently targeting smartphone apps. The trouble is that it’s not always immediately clear which apps pose a threat in a world where one in 36 mobile apps are considered high-risk.
These security concerns require a proactive approach with the ability to spot the signs of fraud or malice so that those apps can be avoided from the get-go. That’s where the four Rs of personal mobile security come into play.
Review
Staying informed about common scam tactics and emerging threats through reliable cybersecurity resources can empower consumers to make informed decisions and recognize potential risks more effectively. Our annual Consumer Mobile Threat Report always gives up-to-date information about the cyberattack landscape.
Understanding what a malicious or scam app looks like can help you avoid downloading a fraudulent app. For example, many fraud apps have very short descriptions or reviews from people who have previously been duped. In addition to scrutinizing the descriptions and reviews of apps, it’s essential to download apps only from trusted sources such as official app stores like Google Play Store or Apple App Store. Third-party app stores or unknown websites may host malicious apps.
Re-check
Fraudsters excel at creating seemingly legitimate apps to carry out scams, often by deploying deceptive tactics such as requesting unnecessary permissions or operating stealthily in the background. Exercise caution and conduct thorough checks of device settings whenever installing a new app.
It’s also essential to remain vigilant for indicators of suspicious activity, especially if you may have installed apps without security checks in the past. Be on the lookout for anomalies, such as unauthorized subscriptions, unfamiliar social media logins, or unusually rapid battery drain, which could signal the presence of fraudulent apps operating without their knowledge. Some malicious apps may also consume data in the background, leading to unusual spikes in data usage. Regularly monitoring data usage can help individuals detect and address any unauthorized app activity.
Revoke
Over time, it’s easy to inadvertently grant excessive permissions to apps or connect accounts to services that you no longer use or trust. This can create vulnerabilities that malicious actors could exploit to gain unauthorized access to sensitive information.
Conduct an app review on your phone and revoke permissions or access granted to apps or services that are no longer needed or trusted. It’s essential to regularly audit and remove unnecessary permissions, apps, or connections to minimize the potential attack surface and reduce the risk of unauthorized access.
Reinforce
Reinforce your security posture with modern tools. Antivirus software remains a cornerstone of digital defense, offering proactive detection and mitigation of various threats, including malware, ransomware, and phishing attempts. For enhanced protection, consumers can opt for comprehensive security suites such as McAfee+, which not only includes antivirus capabilities but also integrates features like firewall protection, secure browsing, and identity theft prevention.
By leveraging these advanced security solutions, users can significantly reduce their vulnerability to cyberattacks and safeguard their personal and sensitive information effectively. Additionally, staying informed about emerging threats and regularly updating security software ensures ongoing resilience against evolving cyber threats in today’s dynamic digital landscape.
The post The Four Rs of Personal Mobile Security appeared first on McAfee Blog.
As taxpayers prepare their returns for April 15th, scammers prepare too. They see tax season as high time to run all kinds of scams and identity theft schemes.
Fake accountants, fake tax software, robocalls, and more all make the list. We’ll give you a look at what’s happening out there right now. And we’ll run down several ways you can keep safe.
A commonly used tactic involves hackers posing as collectors from the IRS, as tax preparers, or government bureaus. This tactic is pretty effective due to Americans’ concerns about misfiling their taxes or accidentally running into trouble with the IRS. Scammers take advantage of this fear, manipulating innocent users into providing sensitive information or money over the phone or by email. And in extreme cases, hackers may be able to infect computers with malware via malicious links or attachments sent through IRS email scams.
Another tactic used to take advantage of taxpayers is the canceled social security number scam. Hackers use robocalls claiming that law enforcement will suspend or cancel the victim’s Social Security number in response to taxes owed. Often, victims are scared into calling the fraudulent numbers back and persuaded into transferring assets to accounts that the scammer controls. Users need to remember that the IRS will only contact taxpayers through snail mail or in person, not over the phone.
Another scam criminals use involves emails impersonating the IRS. Victims receive a phishing email claiming to be from the IRS, reminding them to file their taxes or offering them information about their tax refund via malicious links. If a victim clicks on the link, they will be redirected to a spoofed site that collects the victim’s personal data, facilitating identity theft. What’s more, a victim’s computer can become infected with malware if they click on a link with malicious code, allowing fraudsters to steal more data.
Scammers also take advantage of the fact that many users seek out the help of a tax preparer or CPA during this time. These criminals will often pose as professionals, accepting money to complete a user’s taxes but won’t sign the return. This makes it look like the user completed the return themselves. However, these ghost tax preparers often lie on the return to make the user qualify for credits they haven’t earned or apply changes that will get them in trouble. Since the scammers don’t sign, the victim will then be responsible for any errors. This could lead to the user having to repay money owed, or potentially lead to an audit.
While these types of scams can occur at any time of the year, they are especially prevalent leading up to the April tax filing due date. Consumers need to be on their toes during tax season to protect their personal information and keep their finances secure. To avoid being spoofed by scammers and identity thieves, follow these tips:
File before cybercriminals do it for you. The easiest defense you can take against tax seasons schemes is to get your hands on your W-2 and file as soon as possible. The more prompt you are to file, the less likely your data will be raked in by a cybercriminal.
Keep an eye on your credit and your identity. Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft.
Beware of phishing attempts. It’s clear that phishing is the primary tactic crooks are leveraging this tax season, so it’s crucial you stay vigilant around your inbox. This means if any unfamiliar or remotely suspicious emails come through requesting tax data, double check their legitimacy with a manager or the security department before you respond. Remember: the IRS will not initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial info. So someone contacts you that way, ignore the message.
Watch out for spoofed websites. Scammers have extremely sophisticated tools that help disguise phony web addresses for DIY tax software, such as stolen company logos and site designs. To avoid falling for this, go directly to the source. Type the address of a website directly into the address bar of your browser instead of following a link from an email or internet search. If you receive any suspicious links in your email, investigating the domain is usually a good way to tell if the source is legitimate or not.
Protect yourself from scam messages. Scammers also send links to scam sites via texts, social media messages, and email. McAfee Scam Protection can help you spot if the message you got is a fake. It uses AI technology that automatically detects links to scam URLs. If you accidentally click, don’t worry, it can block risky sites if you do.
Clean up your personal info online. Crooks and scammers have to find you before they can contact you. After all, they need to get your phone number or email from somewhere. Sometimes, that’s from “people finder” and online data brokers that gather and sell personal info to any buyer. Including crooks. McAfee Personal Data Cleanup can remove your personal info from the data broker sites scammers use to contact their victims.
Consider an identity theft protection solution. If for some reason your personal data does become compromised, be sure to use an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protect their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.
The post Watch Out For IRS Scams and Avoid Identity Theft appeared first on McAfee Blog.
AT&T, one of the largest telecom giants, recently acknowledged a significant data leak that has affected millions of its customers. The leaked dataset, which includes personal information such as names, addresses, phone numbers, and Social Security numbers, has raised concerns about privacy and security. In this blog post, we will provide an overview of the situation, explain the steps AT&T is taking to address the issue, and offer guidance on how you can protect yourself.
The Data Leak: AT&T has confirmed that the leaked dataset contains information from over 7.6 million current customers and 65 million former customers. The compromised data may include full names, email addresses, mailing addresses, phone numbers, Social Security numbers, dates of birth, AT&T account numbers, and passcodes. The company has reset the security passcodes of affected active customers.
AT&T’s Response: AT&T is actively reaching out to affected customers via email or letter to inform them about the data that was included in the leak and the measures being taken to address the situation. The company has also initiated a thorough investigation, working with external cybersecurity experts to analyze the incident. So far, there is no evidence of authorized access to AT&T’s systems resulting in data exfiltration.
Protecting Yourself: If you are an AT&T customer, it is crucial to take steps to protect yourself from potential fraud or identity theft. AT&T recommends setting up free fraud alerts with credit bureaus Equifax, Experian, and TransUnion. These alerts can help notify you of any suspicious activity related to your personal information. Additionally, consider implementing the following measures:
McAfee+ automatically monitors your personal data, including your:
✓ Social Security Number / Government ID
✓ Driver’s license number
✓ Passport number
✓ Tax ID
✓ Date of birth
✓ Credit card numbers
✓ Bank account numbers
✓ Usernames
✓ Insurance ID cards
✓ Email addresses
✓ Phone numbers
AT&T’s data leak is a concerning incident that highlights the importance of safeguarding personal information in the digital age. By staying informed, taking proactive measures to protect yourself, and remaining vigilant against potential threats, you can minimize the risk of falling victim to fraud or identity theft. Remember, your privacy and security are paramount, and it’s crucial to stay one step ahead of cybercriminals.
The post AT&T Data Leak: What You Need to Know and How to Protect Yourself appeared first on McAfee Blog.
People under 60 are losing it online. And by it, I mean money—thanks to digital identity theft.
In its simplest form, your digital identity is made up of a whole host of things that can be traced back to you and who you are. That can range anywhere from photos you post online to online shopping accounts, email accounts to telephone numbers, and bank accounts to your tax ID.
In this way, your digital identity is like dozens upon dozens of puzzle pieces made up of different accounts, ID numbers, and so forth. When put together, they create a picture of you. And that’s why those little puzzle pieces of your identity are such attractive targets for hackers. If they get the right combination of them, you can end up a victim of theft or fraud.
Here’s what’s happening: people under 60 were twice as likely to report losing money while shopping online. The spotlight also shows that adults under 60 are more than four times more likely to report losing money to an investment scam, and the majority of those losses happened in scams involving some form of cryptocurrency investments.
And it’s no surprise younger adults get targeted this way. They’re far more likely than any other age group to use mobile apps for peer-to-peer payments, transfer money between accounts, deposit checks, and pay bills. In short, there’s a lot of money flowing through the palms of their hands thanks to their phones, as well as their computers.
Protecting yourself from hackers and fraud means protecting your digital identity. And that can feel like a pretty huge task given all the information your digital identity includes. It can be done, though, especially if you think about your identity like a puzzle. A piece here, another piece there, can complete the picture (or complete it just enough) to give a hacker what they need to separate you from your money. Thus, the way to stay safe is to keep those puzzle pieces out of other people’s hands.
It’s actually not that tough. With a few new habits and a couple of apps to help you out, you can protect yourself from the headaches and flat-out pain of fraud. Here’s a list of straightforward things that you can get started on right away:
1. Start with the basics—security software
Protect yourself by protecting your stuff. Installing and using security software on your computers and phones can prevent all kinds of attacks and make you safer while you surf, bank, and shop online. I should emphasize it again—protect your phone. Only about half of people protect their phones even though they use them to hail rides, order food, send money to friends, and more. Going unprotected on your phone means you’re sending all that money on the internet in a way that’s far, far less safe than if you use online protection.
2. Create strong passwords
You hear this one all the time and for good reason—strong, unique passwords offer one of your best defenses against hackers. Never re-use them (or slight alterations of them) across the different platforms and services you use. Don’t forget to update them on the regular (that means at least every 60 days)! While that sounds like a lot of work, a password manager can keep on top of it all for you. And if your platform or service offers the use of two-factor authentication, definitely make use of that. It’s a further layer of security that makes hacking tougher for crooks.
3. Keep up to date with your updates
Updates have a way of popping up on our phones and computers nearly every day, resist the urge to put them off until later. Aside from making improvements, updates often include important security fixes. So, when you get an alert for your operating system or app on your devices, go ahead and update. Think of it as adding another line of defense from hackers who are looking to exploit old flaws in your apps.
4. Think twice when you share
Social media is one place hackers go to harvest personal information because people sometimes have a way of sharing more than they should. With info like your birthday, the name of your first school, your mother’s maiden name, or even the make of your first car, they can answer common security questions that could hack into your accounts. Crank up the privacy settings on your accounts so only friends and family can see your posts—and realize the best defense here is not to post any possibly sensitive info in the first place. Also, steer clear of those “quizzes” that sometimes pop up in your social feeds. Those are other ways that hackers try to gain bits of info that can put your identity at risk.
5. Shred it
Even though so many of us have gone paperless with our bills, identity theft by digging through the trash, or “dumpster diving,” is still a thing. Things like medical bills, tax documents, and checks still might make their way to your mailbox. You’ll want to dispose of them properly when you’re through with them. First, invest in a paper shredder. Once you’ve online deposited that check or paid that odd bill, shred it so that any personal or account info on there can’t be read (and can be recycled securely). Second, if you’re heading out of town for a bit, have a friend collect your mail or have the post office put a temporary hold on your mail. That’ll prevent thieves from lifting personal info right from your mailbox while you’re away.
6. Check your credit
Even if you don’t think there’s a problem, go ahead and check your credit. The thing is, someone could be charging things against your name without you even knowing it. Depending on where you live, different credit reporting agencies keep tabs on people’s credit. In the U.S., the big ones are Equifax, Experian, and TransUnion. Also in the U.S., the Fair Credit Reporting Act (FCRA) requires these agencies to provide you with a free credit check at least once every 12 months. Canada, the UK, and other nations likewise offer ways to get a free credit report. Run down your options—you may be surprised by what you find.
As I just mentioned, the quickest way to get sense of what’s happening with your identity is to check your credit. Identity theft goes beyond money. Crooks will steal identities to rent apartments, access medical services, and even get jobs. Things like that can show up on a credit report, such as when an unknown address shows up in a list of your current and former residences or when a company you’ve never worked for shows up as an employer. If you spot anything strange, track it down right away. Many businesses have fraud departments with procedures in place that can help you clear your name if you find a charge or service wrongfully billed under your name.
Other signs are far more obvious. You may find collection agencies calling or even see tax notices appearing in your mailbox (yikes). Clearly, cases like those are telltale signs that something is really wrong. In that case, report it right away:
Likewise, many nations offer similar government services. A quick search will point you in the right direction.
Another step you can take is to ask each credit bureau to freeze your credit, which prevents crooks from using your personal information to open new lines of credit or accounts in your name. Fraud alerts offer another line of protection for you as well, and you can learn more about fraud alerts here.
With so many bits and pieces of information making up your digital identity, a broader way of keeping it safe involves asking yourself a question: what could happen if someone got their hands on this info? Further realizing that even little snippets of unsecured info can lead to fraud or theft in your name helps—even that un-shredded bill or innocuous refund check for a couple of bucks could give a crook the puzzle piece they need. You can keep your digital identity safe by keeping those pieces of info out of other people’s hands.
The post How to Protect Your Digital Identity appeared first on McAfee Blog.
There used to be a time when one roommate split the cost of rent with another by writing a check. Who still owns a checkbook these days? Of course, those days are nearly long gone, in large part thanks to “peer to peer” (P2P) mobile payment apps, like Venmo, Zelle, or Cash App. Now with a simple click on an app, you can transfer your friend money for brunch before you even leave the table. Yet for all their convenience, P2P mobile payment apps could cost you a couple of bucks or more if you’re not on the lookout for things like fraud. The good news is that there are some straightforward ways to protect yourself.
You likely have one of these apps on your phone already. If so, you’re among the many. It’s estimated that 49% of adults in the U.S. use mobile payment apps like these.
Yet with all those different apps come different policies and protections associated with them. So, if you ever get stuck with a bum charge, it may not always be so easy to get your money back.
With that, here are seven quick tips for using your P2P mobile payment apps safely.
In addition to securing your account with a strong password, go into your settings and set up your app to use a PIN code, facial ID, or fingerprint ID. (And make sure you’re locking your phone the same way too.) This provides an additional layer of protection in the event your phone is stolen or lost and someone, other than you, tries to make a payment with it.
What’s worse than sending money to the wrong person? When paying a friend for the first time, have them make a payment request for you. This way, you can be sure that you’re sending money to the right person. With the freedom to create account names however one likes, a small typo can end up as a donation to a complete stranger. To top it off, that money could be gone for good!
Another option is to make a test payment. Sending a small amount to that new account lets both of you know that the routing is right and that a full payment can be made with confidence.
Bye, bye, bye! Unlike some other payment methods, new mobile payment apps don’t have a way to dispute a charge, cancel a payment, or otherwise use some sort of recall or retrieval feature. If anything, this reinforces the thought above—be sure that you’re absolutely making the payment to the right person.
Credit cards offer a couple of clear advantages over debit cards when using them in association with mobile payment apps (and online shopping for that matter too). Essentially, they can protect you better from fraud:
Report any activity like this immediately to your financial institution. Timing can be of the essence in terms of limiting your liabilities and losses. For additional info, check out this article from the Federal Trade Commission (FTC) that outlines what to do if your debit or credit card is stolen and what your liabilities are.
Also, note the following guidance from the FTC on payment apps:
“New mobile apps and forms of payment may not provide these same protections. That means it might not always be easy to get your money back if something goes wrong. Make sure you understand the protections and assurances your payment services provider offers with their service.”
It’s sad but true. Crooks are setting up all kinds of scams that use mobile payment apps. A popular one involves creating fake charities or posing as legitimate ones and then asking for funds by mobile payment. To avoid getting scammed, check and see if the charity is legit. The FTC suggests researching resources like Better Business Bureau’s Wise Giving Alliance, Charity Navigator, Charity Watch or, GuideStar.
Overall, the FTC further recommends the following to keep yourself from getting scammed:
With so much of your life on your phone, getting security software installed on it can protect you and the things you keep on your phone. Whether you’re an Android owner or iOS owner, mobile security software can keep your data, shopping, and payments secure.
The post Avoid Making Costly Mistakes with Your Mobile Payment Apps appeared first on McAfee Blog.
Before you take the fun-looking quiz that popped up in your social media feed, think twice. The person holding the answers may be a hacker.
Where people go, hackers are sure to follow. So it’s no surprise hackers have set up shop on social media. This has been the case for years, yet now social media-based crime is on the rise. Since 2021, total reported losses to this type of fraud reached $2.7 billion.
Among these losses are cases of identity theft, where criminals use social media to gather personal information and build profiles of potential victims they can target. Just as we discussed in our recent blog, “Can thieves steal identities with only a name and address?” these bits of information are important pieces in the larger jigsaw puzzle that is your overall identity.
Let’s uncover these scams these crooks use so that you can steer clear and stay safe.
“What’s your spooky Halloween name?” or “What’s your professional wrestler name?” You’ve probably seen a few of those and similar quizzes in your feed where you use the street you grew up on, your birthdate, your favorite song, and maybe the name of a beloved first pet to cook up a silly name or some other result. Of course, these are pieces of personal information, sometimes the answer to commonly used security questions by banks and other financial institutions. (Like, what was the model of your first car?) With this info in hand, a hacker could attempt to gain access to your accounts.
Similarly, scammers will also post surveys with the offer of a gift card to a popular retailer. All you have to do is fork over your personal info. Of course, there’s no gift card coming. Meanwhile, that scammer now has some choice pieces of personal info that they can potentially use against you.
How to avoid them: Simply put, don’t take those quizzes and surveys online.
The list here is long. These include posts and direct messages about phony relief funds, grants, and giveaways—along with bogus business opportunities that run the gamut from thinly veiled pyramid schemes and gifting circles to mystery shopper jobs. What they all have in common is that they’re run by scammers who want your information, money, or both. If this sounds familiar, like those old emails about transferring funds for a prince in some faraway nation, it is. Many of these scams simply made the jump from email to social media platforms.
How to avoid them: Research any offer, business opportunity, or organization that reaches out to you. A good trick is to do a search of the organization’s name plus the term “scam” or “review” or “complaint” to see if anything sketchy comes up.
If there’s one government official that scammers like to use to scare you, it’s the tax collector. These scammers will use social media messaging (and other mediums like emails, texts, and phone calls) to pose as an official who’s either demanding back taxes or offering a refund or credit—all of which are bogus and all of which involve you handing over your personal info, money, or both.
How to avoid them: Delete the message. In the U.S., the IRS and other government agencies will never reach out to you in this way or ask you for your personal information. Likewise, they won’t demand payment via wire transfer, gift cards, or cryptocurrency like Bitcoin. Only scammers will.
These are far more targeted than the scams listed above because they’re targeted and often rely upon specific information about you and your family. Thanks to social media, scammers can gain access to that info and use it against you. One example is the “grandkid scam” where a hacker impersonates a grandchild and asks a grandparent for money. Similarly, there are family emergency scams where a bad actor sends a message that a family member was in an accident or arrested and needs money quickly. In all, they rely on a phony story that often involves someone close to you who’s in need or trouble.
How to avoid them: Take a deep breath and confirm the situation. Reach out to the person in question or another friend or family member to see if there really is a concern. Don’t jump to pay right away.
This is one of the most targeted attacks of all—the con artist who strikes up an online relationship to bilk a victim out of money. Found everywhere from social media sites to dating apps to online forums, this scam involves creating a phony profile and a phony story to go with it. From there, the scammer will communicate several times a day, perhaps talking about their exotic job in some exotic location. They’ll build trust along the way and eventually ask the victim to wire money or purchase gift cards.
How to avoid them: Bottom line, if someone you’ve never met in person asks you for money online, it’s a good bet that it’s a scam. Don’t do it.
Now with an idea of what the bad actors are up to out there, here’s a quick rundown of things you can do to protect yourself further from the social media scams they’re trying to pull.
Above and beyond what we’ve covered so far, some online protection basics can keep you safer still. Comprehensive online protection software will help you create strong, unique passwords for all your accounts, help you keep from clicking links to malicious sites, and prevent you from downloading malware. Moreover, it can provide you with identity protection services like ours, which keep your personal info private with around-the-clock monitoring of your email addresses and bank accounts with up to $1M of ID theft insurance.
Together, with some good protection and a sharp eye, you can avoid those identity theft scams floating around on social media—and get back to enjoying time spent online with your true family and friends.
The post Quizzes and Other Identity Theft Schemes to Avoid on Social Media appeared first on McAfee Blog.
What’s the difference between identity fraud and identity theft? Well, it’s subtle, so much so that it’s easy to use them nearly interchangeably. While both can take a bite out of your wallet, they are different—and knowing the differences can help you understand what’s at stake.
Let’s start with an overview and a few examples of each.
So there’s that subtle difference we mentioned. Identity fraud involves the misuse of an existing account. Identity theft means the theft of your personal information, which is then used to impersonate you in some way, such as opening new accounts in your name.
Above and beyond those definitions and examples, a couple of real-life examples put the differences in perspective as well.
As for identity fraud, individual cases of fraud don’t always make the headlines, but that’s not to say you won’t hear about it in a couple of different ways.
The first way may be news stories about data breaches, where hackers gain things like names, emails, and payment information from companies or organizations. That info can then end up in the hands of a fraudster, who then accesses those accounts to drain funds or make purchases.
On a smaller scale, you may know someone who has had to get a new credit or debit card because theirs was compromised, perhaps by a breach or by mistakenly making a payment through an insecure website or by visiting a phony login page as part of a phishing attack. These can lead to fraud as well.
It usually starts with someone saying anything from, “That’s strange …” to “Oh, no!” There’ll be a strange charge on your credit card bill, a piece of mail from a bill collector, or a statement from an account you never opened—just to name a few things.
With that, I have a few recent blogs that help you spot all kinds of identity crime, along with advice to help keep it from happening to you in the first place:
While there are differences between identity fraud and identity theft, they do share a couple of things in common: you can take steps to prevent them, and you can take steps to limit their impact should you find yourself faced with one or the other.
The articles called out above will give you the details, yet staying safe begins with vigilance. Check on your accounts and credit reports regularly and really scrutinize what’s happening in them. Consider covering yourself with an identity monitoring solution — and act on anything that looks strange or outright fishy by reporting it to the company or institution in question.
The post How To Tell The Difference Between Identity Fraud and Identity Theft? appeared first on McAfee Blog.
When it comes to identity theft, trust your gut when something doesn’t feel right. Follow up. What you’re seeing could be a problem.
A missing bill or a mysterious charge on your credit card could be the tip of an identity theft iceberg, one that can run deep if left unaddressed. Here, we’ll look at several signs of identity theft that likely need some investigation and the steps you can take to take charge of the situation.
Unfortunately, it can happen in several ways.
In the physical world, it can happen simply because you lost your wallet or debit card. However, there are also cases where someone gets your information by going through your mail or trash for bills and statements. In other more extreme cases, theft can happen by someone successfully registering a change of address form in your name (although the U.S. Postal Service has security measures in place that make this difficult).
In the digital world, that’s where the avenues of identity theft blow wide open. It could come by way of a data breach, a thief “skimming” credit card information from a point-of-sale terminal, or by a dedicated crook piecing together various bits of personal information that have been gathered from social media, phishing attacks, or malware designed to harvest information. Additionally, thieves may eavesdrop on public Wi-Fi and steal information from people who are shopping or banking online without the security of a VPN.
Regardless of how crooks pull it off, identity theft is on the rise. According to the Federal Trade Commission (FTC), identity theft claims jumped up from roughly 650,000 claims in 2019 to 1 million in 2023. Of the reported fraud cases where a dollar loss was reported, the FTC calls out the following top three contact methods for identity theft:
However, phone calls, texts, and email remain the most preferred contact methods that fraudsters use, even if they are less successful in creating dollar losses than malicious websites, ads, and social media.
Identity thieves leave a trail. With your identity in hand, they can charge things to one or more of your existing accounts—and if they have enough information about you, they can even create entirely new accounts in your name. Either way, once an identity thief strikes, you’re probably going to notice that something is wrong. Possible signs include:
As you can see, the signs of possible identity theft can run anywhere from, “Well, that’s strange …” to “OH NO!” However, the good news is that there are several ways to check if someone is using your identity before it becomes a problem – or before it becomes a big problem that gets out of hand.
The point is that if you suspect fraud, you need to act right away. With identity theft becoming increasingly commonplace, many businesses, banks, and organizations have fraud reporting mechanisms in place that can assist you should you have any concerns. With that in mind, here are some immediate steps you can take:
Whether you spot a curious charge on your bank statement or you discover what looks like a fraudulent account when you get your free credit report, let the bank or business involved know you suspect fraud. With a visit to their website, you can track down the appropriate number to call and get the investigation process started.
Some businesses will require you to file a local police report to acquire a case number to complete your claim. Even beyond a business making such a request, filing a report is still a good idea. Identity theft is still theft and reporting it provides an official record of the incident. Should your case of identity theft lead to someone impersonating you or committing a crime in your name, filing a police report right away can help clear your name down the road. Be sure to save any evidence you have, like statements or documents that are associated with the theft. They can help clean up your record as well.
The FTC’s identity theft website is a fantastic resource should you find yourself in need. Above and beyond simply reporting the theft, the FTC can provide you with a step-by-step recovery plan—and even walk you through the process if you create an account with them. Additionally, reporting theft to the FTC can prove helpful if debtors come knocking to collect on any bogus charges in your name. You can provide them with a copy of your FTC report and ask them to stop.
You can place a free one-year fraud alert with one of the major credit bureaus (Experian, TransUnion, Equifax), and they will notify the other two. A fraud alert will make it tougher for thieves to open accounts in your name, as it requires businesses to verify your identity before issuing new credit in your name.
A credit freeze goes a step further. As the name implies, a freeze prohibits creditors from pulling your credit report, which is needed to approve credit. Such a freeze is in place until you lift it, and it will also apply to legitimate queries as well. Thus, if you intend to get a loan or new credit card while a freeze is in place, you’ll likely need to take extra measures to see that through. Contact each of the major credit bureaus (Experian, TransUnion, Equifax) to put a freeze in place or lift it when you’re ready.
This can run the gamut from closing any false accounts that were set up in your name, removing bogus charges, and correcting information in your credit report such as phony addresses or contact information. With your FTC report, you can dispute these discrepancies and have the business correct the record. Be sure to ask for written confirmation and keep a record of all documents and conversations involved.
If you receive a notice from the IRS that someone used your identity to file a tax return in your name, follow the information provided by the IRS in the notice. From there, you can file an identity theft affidavit with the IRS. If the notice mentions that you were paid by an employer you don’t know, contact that employer as well and let them know of possible fraud—namely that someone has stolen your identity and that you don’t truly work for them.
Also, be aware that the IRS has specific guidelines as to how and when they will contact you. As a rule, they will most likely contact you via physical mail delivered by the U.S. Postal Service. (They won’t call or apply harassing pressure tactics—only scammers do that.) Identity-based tax scams are a topic all of their own, and for more on it, you can check out this article on tax scams and how to avoid them.
Another downside of identity theft is that it can mark the start of a long, drawn-out affair. One instance of theft can possibly lead to another, so even what may appear to be an isolated bad charge on your credit card calls for keeping an eye on your identity. Many of the tools you would use up to this point still apply, such as checking up on your credit reports, maintaining fraud alerts as needed, and reviewing your accounts closely.
With all the time we spend online as we bank, shop, and simply surf, we create and share all kinds of personal information—information that can get collected and even stolen. The good news is that you can prevent theft and fraud with online protection software, such as McAfee+ Ultimate.
With McAfee+ Ultimate you can:
In all, it’s our most comprehensive privacy, identity, and device protection plan, built for a time when we rely so heavily on the internet to go about our day, whether that’s work, play, or simply getting things done.
Realizing that you’ve become a victim of identity theft carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, and even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Think like a detective who’s building – and closing – a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer to any questions you’ll face in the process of restoring your identity will help you see things through.
Once again, this is a good reminder that vigilance is the best defense against identity theft from happening in the first place. While there’s no absolute, sure-fire protection against it, there are several things you can do to lower the odds in your favor. And at the top of the list is keeping consistent tabs on what’s happening across your credit reports and accounts.
The post How to Detect Signs of Identity Theft appeared first on McAfee Blog.
Can thieves steal identities with only a name and address?
In short, the answer is “no.” Which is a good thing, as your name and address are in fact part of the public record. Anyone can get a hold of them. However, because they are public information, they are still tools that identity thieves can use.
If you think of your identity as a jigsaw puzzle, your name and address are the first two pieces that they can use to build a bigger picture and ultimately put your identity at risk.
With that, let’s look at some other key pieces of your identity that are associated with your name and address—and what you can do to protect them.
For starters, this information is so general that it is of little value in and of itself to an identity thief. Yet a determined identity thief can do a bit of legwork and take a few extra steps to use them as a springboard for other scams.
For example, with your name and address a thief could:
There are volumes of public information that are readily available should someone want to add some more pieces to your identity jigsaw puzzle, such as:
In the U.S., the availability of such information will vary from state to state and different levels of government may have different regulations about what information gets filed—in addition to whether and how those reports are made public. Globally, different nations and regions will collect varying amounts of public information and have their own regulations in place as well. More broadly, though, many of these public databases are now online. Consequently, accessing them is easier than the days when getting a hold of that information required an in-person visit to a library or public office.
Cybercriminals can gain additional information about you from other online sources, such as data brokers. And data brokerage is a big business, a global economy estimated at $280 billion U.S. dollars a year. What fuels it? Personal information, representing thousands of data points on billions of people scraped from public records, social media, smartphone apps, shopper loyalty cards, third-party sources, and sometimes other data broker sites as well.
The above-the-board legal intent of data broker sites is to sell that information to advertisers so that they can create highly targeted campaigns based on people’s behaviors, travels, interests, and even political leanings. Others such as law enforcement officials, journalists, and others who are conducting background checks will use them too.
On the dark side, hackers, scammers, and thieves will buy this information as well, which they can use to commit identity theft and fraud. The thing is, data brokers will sell to anyone. They don’t discriminate.
Phishing attacks aren’t just for email, texts, and direct messages. In fact, thieves are turning to old tricks via old-fashioned physical mail. That includes sending phony offers or impersonating officials of government institutions, all designed to trick you into giving up your personally identifiable information (PII).
What might that look like in your mailbox? They can take the form of bogus lottery prizes that request bank information for routing (non-existent) winnings. Another favorite of scammers is bogus tax notifications that demand immediate payment. In all, many can look quite convincing at first blush, yet there are ready ways you can spot them. In fact, many of the tips for avoiding these physical mail phishing attacks are the same for avoiding phishing attacks online.
Recently, I’ve seen a few news stories like this where thieves reportedly abuse the change-of-address system with the U.S. Postal Service. Thieves will simply forward your mail to an address of their choosing, which can drop sensitive information like bank and credit card statements in their mailbox. From there, they could potentially have new checks sent to them or perhaps an additional credit card—both of which they can use to drain your accounts and run up your bills.
The Postal Service has mechanisms in place to prevent this, however. Among these, the Postal Service will send you a physical piece of mail to confirm the forwarding. So, if you ever receive mail from the Postal Service, open it and give it a close look. If you get such a notice and didn’t order the forwarding, visit your local post office to get things straightened out. Likewise, if it seems like you’re missing bills in the mail, that’s another good reason to follow up with your post office and the business in question to see if there have been any changes made in your mail forwarding.
So while your name and address are out there for practically all to see, they’re largely of little value to an identity thief on their own. But as mentioned above, they are key puzzle pieces to your overall identity. With enough of those other pieces in hand, that’s where an identity thief can cause trouble.
Other crucial pieces of your identity include:
Let’s start with the biggest one. This is the master key to your identity, as it is one of the most unique identifiers you have. As I covered in my earlier blog on Social Security fraud, a thief can unlock everything from credit history and credit line to tax refunds and medical care with your Social Security or tax ID number. In extreme cases, they can use it to impersonate you for employment, healthcare, and even in the event of an arrest.
You can protect your Social Security Number by keeping it locked in a safe place (rather than in your wallet) and by providing your number only when absolutely necessary. For more tips on keeping your number safe, drop by that blog on Social Security fraud I mentioned.
Thieves have figured out ways of getting around the fact that IDs like these include a photo. They may be able to modify or emulate these documents “well enough” to pull off certain types of fraud, particularly if the people requesting their bogus documents don’t review them with a critical eye.
Protecting yourself in this case means knowing where these documents are at any time. (With passports, you may want to store those securely like your Social Security or tax ID number.) Also be careful when you share this information, as the identifiers on these documents are highly unique. If you’re uncomfortable with sharing this information, you can ask if other forms of ID might work—or if this information is really needed at all. Also, take a moment to make copies of these documents and store them in a secure place. This can help you provide important info to the proper authorities if they’re lost or stolen.
With data breaches large and small making the news (and many more that do not), keeping a sharp eye on your accounts is a major part of identity theft prevention. We talk about this topic quite often, and it’s worth another mention because protecting these means protecting yourself from thieves who are after direct access to your finances and more.
Secure your digital accounts for banking, credit cards, financials, and shopping by using strong, unique passwords for each of your accounts that you change every 60 days. Sound like a lot of work? Let a password manager do it for you, which you can find in comprehensive online protection software. By changing your strong passwords and keeping them unique can help prevent you from becoming a victim if your account information is part of a breach—by the time a crook attempts to use it, you may have changed it and made it out of date.
In addition to protecting the core forms of identity mentioned above, a few other good habits go a long way toward keeping your identity secure.
By protecting your devices, you protect what’s on them, like your personal information. Comprehensive online protection software can protect your identity in several ways, like creating and managing the strong, unique passwords we talked about and providing further services that monitor and protect your identity—in addition to digital shredders that can permanently remove sensitive documents (simply deleting them won’t do that alone.) Further, it can monitor your identity and monitor your credit, further protecting you from theft and fraud.
Identity theft where thieves dig through trash or go “dumpster diving” for literal scraps of personal info in bills and statements, has been an issue for some time. You can prevent it by shredding up any paper medical bills, tax documents, and checks once you’re through with them. Paper shredders are inexpensive, and let’s face it, kind of fun too. Also, if you’re traveling, have a trusted someone collect your mail or have the post office put a temporary hold on your mail. Thieves still poach mail from mailboxes too.
Getting statements online cuts the paper out of the equation and thus removes another thing that a thief can physically steal and possibly use against you. Whether you use electronic statements through your bank, credit card company, medical provider, or insurance company, use a secure password and a secure connection provided by a VPN. Both will make theft of your personal info far tougher on identity thieves.
A VPN is a Virtual Private Network, a service that protects your data and privacy online. It creates an encrypted tunnel to keep you more anonymous online by masking your IP address, device information, and the data you’re passing along that connection. In this way, it makes it far more difficult for advertisers, data brokers, and bad actors to skim your private information—in addition to shielding your information from crooks and snoops while you’re banking, shopping, or handling any kind of sensitive information online.
Give your statements a close look each time they come around. While many companies and institutions have fraud detection mechanisms in place, they don’t always catch every instance of fraud. Look out for strange purchases or charges and follow up with your bank or credit card company if you suspect fraud. Even the smallest charge could be a sign that something shady is afoot.
This is a powerful tool for spotting identity theft. And in many cases, it’s free to do so. In the U.S., the Fair Credit Reporting Act (FCRA) requires the major credit agencies to provide you with a free credit check at least once every 12 months. Canada provides this service, and the UK has options to receive free reports as well, along with several other nations. It’s a great idea to check your credit report, even if you don’t suspect a problem.
If the thought of your personal info being bought and sold puts you off, there’s something you can do about it. Our Personal Data Cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites, and with select products, it can even manage the removal for you.
While thieves need more than just your name and address to commit the overwhelming majority of fraud, your name and address are centerpieces of the larger jigsaw puzzle that is your overall identity.
And the interesting thing is your puzzle gets larger and larger as time goes on. With each new account you create and service that you sign into, that’s one more piece added to the puzzle. Thieves love getting their hands on any pieces they can because with enough of them in place, they can try and pull a fast one in your name. By looking after each piece and knowing what your larger jigsaw puzzle looks like, you can help keep identity thieves out of your business and your life.
The post Can Thieves Steal Identities With Only a Name and Address? appeared first on McAfee Blog.
Elder scams cost seniors in the U.S. some $3 billion annually. And tax season adds a healthy sum to that appalling figure.
What makes seniors such a prime target for tax scams? The Federal Bureau of Investigation (FBI) states several factors. For one, elders are typically trusting and polite. Additionally, many own their own home, have some manner of savings, and enjoy the benefits of good credit—all of which make for an ideal victim profile.
Also according to the FBI, elders may be less able or willing to report being scammed because they may not know the exact way in which they were scammed, or they may feel a sense of shame over it, or even some combination of the two. Moreover, being scammed may instill fear that family members will lose confidence in their ability to look after their own affairs.
If there’s one thing that we can do for our elders, it’s help them raise their critical hackles so they can spot these scams and stop them in their tracks, particularly around tax time. With that, let’s see how crooks target elders, what those scams look and feel like, along with the things we can do to keep ourselves and our loved ones from getting stung.
The phone rings, and an assertive voice admonishes an elder for non-payment of taxes. The readout on the caller ID shows “Internal Revenue Service” or “IRS,” the person cites an IRS badge number, and the victim is told to pay now via a wire transfer or prepaid gift card. The caller even knows the last four digits of their Social Security Number (SSN). This is a scam.
The caller, and the claim of non-payment, are 100 percent bogus. Even with those last four digits of the SSN attempting to add credibility, it’s still bogus. (Chances are, those last four digits were compromised elsewhere and ended up in the hands of the thieves by way of the black market or dark web so that they could use them in scams just like these.)
Some IRS imposter scams take it a step further. Fraudsters will threaten victims with arrest, deportation, or other legal action, like a lien on funds or the suspension of a driver’s license. They’ll make repeated calls as well, sometimes with additional imposters posing as law enforcement as a means of intimidating elders into payment.
The IRS will never threaten you or someone you know in such a way.
In fact, the IRS will never call you to demand payment. Nor will the IRS ever ask you to wire funds or pay with a gift card or prepaid debit card. And if the IRS claims you do owe funds, you will be notified of your rights as a taxpayer and be given the opportunity to make an appeal. If there’s any question about making payments to the IRS, the IRS has specific guidelines as to how to make a payment properly and safely on their official website.
It’s also helpful to know what the IRS will do in the event you owe taxes. In fact, they have an entire page that spells out how to know it’s really the IRS calling or knocking at your door. It’s a quick read and a worthwhile one at that.
In all, the IRS will contact you by mail or in person. Should you get one of these calls, hang up. Then, report it. I’ll include a list of ways you can file a report at the end of the article.
Whether it’s a disembodied voice generated by a computer or a scripted message that’s been recorded by a person, robocalls provide scammers with another favorite avenue of attack. The approach is often quite like the phone scam outlined above, albeit less personalized because the attack is a canned robocall. However, robocalls allow crooks to cast a much larger net in the hopes of illegally wresting money away from victims. In effect, they can spam hundreds or thousands of people with one message in the hopes of landing a bite.
While perhaps not as personalized as other imposter scams, they can still create that innate sense of unease of being contacted by the IRS and harangue a victim into dialing a phony call center where they are further pressured into paying by wire or with a prepaid card, just like in other imposter scams. As above, your course of action here is to simply hang up and report it.
Here’s another popular attack. An elder gets an unsolicited email from what appears to be the IRS, yet isn’t. The phony email asks them to update or verify their personal or financial information for a payment or refund. The email may also contain an attachment which they are instructed to click and open. Again, all of these are scams.
Going back to what we talked about earlier, that’s not how the IRS will contact you. These are phishing attacks aimed at grifting prized personal and financial information that scammers can use to commit acts of theft or embezzlement. In the case of the attachment, it very well may contain malware that can do further harm to their device, finances, or personal information.
If you receive one of these emails, don’t open it. And certainly don’t open any attachments—which holds true for any unsolicited email you receive with an attachment.
Beyond simply knowing how to spot a possible attack, you can do several things to prevent one from happening in the first place.
First let’s start with some good, old-fashioned physical security. You may also want to look into purchasing a locking mailbox. Mail and porch theft are still prevalent, and it’s not uncommon for thieves to harvest personal and financial information by simply lifting it from your mailbox.
Another cornerstone of physical security is shredding paper correspondence that contains personal or financial information, such as bills, medical documents, bank statements and so forth. I suggest investing a few dollars on an actual paper shredder, which are typically inexpensive if you look for a home model. If you have sensitive paper documents in bulk, such as old tax records that you no longer need to save, consider calling upon a professional service that can drive up to your home and do that high volume of shredding for you.
Likewise, consider the physical security of your digital devices. Make sure you lock your smartphones, tablets, and computers with a PIN or password. Losing a device is a terrible strain enough, let alone knowing that the personal and financial information on them could end up in the hands of a crook. Also see if tracking is available on your device. That way, enabling device tracking can help you locate a lost or stolen item.
There are plenty of things you can do to protect yourself on the digital front too. Step one is installing comprehensive security software on your devices. This will safeguard you in several ways, such as email filters that will protect you from phishing attacks, features that will warn you of sketchy links and downloads, plus further protection for your identity and privacy—in addition to overall protection from viruses, malware, and other cyberattacks.
Additional features in comprehensive security software that can protect you from tax scams include:
And here’s one item that certainly bears mentioning: dispose of your old technology securely. What’s on that old hard drive of yours? That old computer may contain loads of precious personal and financial info on it. Look into the e-waste disposal options in your community. There are services that will dispose of and recycle old technology while doing it in a secure manner so the data and info on your device doesn’t see the light of day again.
As said earlier, don’t let a bad deed go unreported. The IRS offers the following avenues of communication to report scams.
In all, learning to recognize the scams that crooks aim at elders and putting some strong security measures in place can help prevent these crimes from happening to you or a loved one. Take a moment to act. It’s vital, because your personal information has a hefty price tag associated with it—both at tax time and any time.
The post How to Spot, and Prevent, the Tax Scams That Target Elders appeared first on McAfee Blog.
There’s little rest for your hard-working smartphone. If you’re like many professionals today, you use it for work, play, and a mix of personal business in between. Now, what if something went wrong with that phone, like loss or theft? Worse yet, what if your smartphone got hacked? Let’s try and keep that from happening to you.
Globally, plenty of people pull double duty with their smartphones. In Spain, one survey found that 55% of people use the same phone for a mix of personal and and work activity. The same survey showed that up to half of people interviewed in Japan, Australia, and the U.S. do so as well, while nations like the UK and Germany trailed at 31% and 23% respectively.
Whether these figures trend on the low or high end, the security implications remain constant. A smartphone loaded with business and personal data makes for a desirable target. Hackers target smartphones because they’re often unprotected, which gives hackers an easy “in” to your personal information and to any corporate networks you may use. It’s like two hacks with one stone.
Put simply, as a working professional with a smartphone, you’re a high-value target.
As both a parent and a professional, I put together a few things you can do to protect your smartphone from hacks so that you can keep your personal and work life safe:
First up, the basics. Locking your phone with facial ID, a fingerprint, pattern or a pin is your most basic form of protection, particularly in the event of loss or theft. (Your options will vary depending on the device, operating system, and manufacturer.) Take it a step further for even more protection. Secure the accounts on your phone with strong passwords and use two-factor authentication on the apps that offer it, which doubles your line of defense.
Or, put another way, don’t hop onto public Wi-Fi networks without protection. A VPN masks your connection from hackers allowing you to connect privately when you are on unsecure public networks at airports, cafes, hotels, and the like. With a VPN connection, you’ll know that your sensitive data, documents, and activities you do are protected from snooping, which is definitely a great feeling given the amount of personal and professional business we manage with our smartphones.
Both Google Play and Apple’s App Store have measures in place to help prevent potentially dangerous apps from making it into their stores. Malicious apps are often found outside of the app stores, which can run in the background and compromise your personal data like passwords, credit card numbers, and more—practically everything that you keep on your phone. Further, when you are in the app stores, look closely at the descriptions and reviews for apps before you download them. Malicious apps and counterfeits can still find their way into stores, and here are a few ways you can keep those bad apps from getting onto your phone.
Backing up your phone is always a good idea for two reasons:
Both iPhones and Android phones have straightforward ways of backing up your phone regularly.
Worst case scenario—your phone is gone. Really gone. Either it’s hopelessly lost or got stolen. What now? Lock it remotely or even wipe its data entirely. While that last bit about wiping the phone seems like a drastic move, if you maintain regular backups as mentioned above, your data is secure in the cloud—ready for you to restore. In all, this means that hackers won’t be able to access you, or your company’s, sensitive information—which can keep you out of trouble and your professional business safe. Apple provides iOS users with a step-by-step guide for remotely wiping devices, and Google offers up a guide for Android users as well.
We all download apps, use them once, and then forget they are on our phone. Take a few moments to swipe through your screen and see which ones you’re truly done with and delete them along with their data. Some apps have an account associated with them that may store data off your phone as well. Take the extra step and delete those accounts so any off-phone data is deleted.
The reason for this is that every extra app is another app that needs updating or that may have a security issue associated with it. In a time of data breaches and vulnerabilities, deleting old apps is a smart move. As for the ones you keep, update them regularly and turn on auto-updates if that’s an option. Updates not only introduce new features to apps, but they also often address security issues too.
With so much of your life on your phone, getting security software installed on it can protect you and the things you keep on your phone. Whether you’re an Android owner or iOS owner, mobile security software can keep your data, your shopping, and payments secure.
The post 7 Tips to Protect Your Smartphone from Getting Hacked appeared first on McAfee Blog.
Hackers used one of the oldest tricks in the book to turn a buck. All at the expense of several thousand Roku users.
Roku notified users that “certain individual Roku accounts” might have been accessed by someone other than their owners. The method of attack involved … credential stuffing, where stolen passwords from one account are “stuffed” into other accounts. With this form of attack, a reused password in one account can give access to several others.
Roku discovered that was the likely cause here, affecting at least 15,000 users.[i]
“Through our investigation, we determined that unauthorized actors had likely obtained certain usernames and passwords of consumers from third-party sources (e.g., through data breaches of third-party services that are not related to Roku).”
So while Roku itself wasn’t breached, hackers used info from other data breaches to break into these accounts, which were sold online. Reportedly for as little as fifty cents each.
With access to the compromised accounts, thieves tried to purchase subscriptions and hardware using stored payment options.
Roku went on to say that these unauthorized actors didn’t get access to “social security numbers, full payment account numbers, dates of birth, or other similar sensitive personal information requiring notification.”
The company said it continues to monitor accounts for unusual activity and that it’s working with subscribers to refund any unauthorized charges.
It has also reset passwords for potentially affected account holders. The company directed users to visit my.roku.com and use the “Forgot password?” option on the sign-in page.
While an estimated 15,000-plus compromised accounts have been identified, the possibility remains that yet more might be at risk as well. Every Roku subscriber should check their account for unusual activity. From there, we suggest updating your password to a new password that’s both strong and unique.
With that, we recommend that you take the following steps, which can help prevent and halt any harm being done with your personal info.
With some personal info in hand, bad actors might seek out more. They might follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal info — either by tricking you into providing it or by stealing it without your knowledge. So look out for phishing attacks, particularly after breaches.
If you are contacted by a company, make certain the communication is legitimate. Bad actors might pose as them to steal personal info. Don’t click or tap on links sent in emails, texts, or messages. Instead, go straight to the appropriate website or contact them by phone directly.
In this case, head to my.roku.com and use the “Forgot password?” option as the company suggests.
Changing passwords now is a must. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager helps you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly might make a stolen password worthless because it’s out of date.
While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts helps your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it.
Unfortunately at this time, Roku users don’t have this option available to them (although Roku does offer it for its smart home app).
An identity monitoring service can monitor everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft. Personal info harvested from data breaches can end up on dark web marketplaces where other bad actors buy it for their own attacks. Ours monitors the dark web for your personal info and provides early alerts if your data is found on there, an average of 10 months ahead of similar services. We also provide guidance to help you act if your info is found.
In the case of the Roku attack, the account thieves purchased compromised accounts on dark web marketplaces. Identity monitoring can help you spot that kind of activity, which then lets you know it’s time to change your passwords.
Although Roku said it found no evidence that account thieves gained access to further sensitive info, treat your info like it was anyway. Strongly consider taking preventive measures now. Checking your credit and getting identity theft protection can help keep you safe in the wake of a breach. Further, a security freeze can help prevent identity theft if you spot any unusual activity. You can get all three in place with our McAfee+ Advanced or Ultimate plans. Features include:
A complete suite of online protection software can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that might lead you down the road to malware or a phishing scam — which antivirus protection can’t do alone. Additionally, we offer support from a licensed recovery pro who can help you restore your credit, just in case.
[i] https://apps.web.maine.gov/online/aeviewer/ME/40/e9cc298b-379b-47ba-a10d-e2263963b574.shtml
The post 15,000+ Roku Accounts Compromised — Take These Steps to Protect Yourself appeared first on McAfee Blog.
According to reports from the Federal Trade Commission’s Consumer Sentinel database, text message scams swindled $330 million from Americans in 2022 alone. The staggering figure highlights a growing concern for consumers globally, who increasingly interact with brands and service providers via text, email, and even social media. As our reliance on technology continues, it is important for everyone to understand how to spot scam texts amid the real messages they receive. amid the real messages they receive.
With such frequent communication from brands and organizations, you can be hard-pressed to figure out what is a scam or not. This practical and actionable advice may be able to help you spot the imposters and protect yourself against even the most hard-to-identify scam messages.
Most of us probably avoid reading disclaimers and terms of service from brands and organizations. Paying attention to guidelines for how an organization will contact you will help you stay safe from scams. Just take it from entertainment host, Andy Cohen.
Cohen received an email he thought was from his bank’s fraud department. Later, the scammer texted Cohen claiming to be from the bank, asking for more information. Cohen ended up sending the scammer money because he believed they were a bank representative. These days, many banks and brands have FYIs on their website about how to spot a legitimate text. Like this page from Chase, which goes over what a real Chase text looks like.
We have a similar disclosure on our site. For example, our customer service teams will never request sensitive information such as social security numbers, PINs, or bank or payment details. As soon as you sign up for a new account, it’s a good idea to check for this sort of disclaimer and familiarize yourself with contact methods and the type of information organizations might request.
Scam messages are so successful because scammers make them look real. During the holidays, when shoppers are ready to leap at deals, scam messages can be hard to resist. With an increased volume of scam texts during major shopping seasons, it’s no wonder open rates can be as high as 98%.
Consumers can protect themselves against realistic-looking scam messages by verifying the source of the message. If an email hits your mobile inbox, click on the sender’s name to expand their full email address. Typical brand emails will have a “do not reply” somewhere in the address or an official “@branddomain.com” email address. Scam email addresses often appear as strings of gibberish.
If unsure whether a text from a company is real, log into your account directly to see if it reflects the overdue bill or extra store credit that the text message suggests.
Knowing about the latest cybersecurity trends is always good practice. Scammers change their tactics constantly. Text scams that were popular one year may be totally out of style the next time you get a scam message.
Individuals looking for a place to start can check out FTC, FBI, and CISA websites. Those agencies offer valuable insights about fraud trends, and recommendations about how people can protect themselves. The Better Business Bureau (BBB) has an interactive scam tracking tool, and AARP provides tips for older Americans who may not be as in tune with the latest tech trends and tools.
Thankfully, the software designed to protect against scams evolves, as well. Consumers can turn to product suites that offer features like finding and removing personal info from sites that sell it, adjusting social media controls and even providing alerts about suspicious financial transactions.
For scam texts, AI is here to help. McAfee Scam Protection uses AI to scan SMS text messages and alert you about unsafe links. Users can delete those messages without opening them, reducing the risk of compromise and removing any question about whether the message is fraudulent or real.
The $330 million figure is a stark reminder of growing fraud. As we continue into the digital age, the threat of fraudulent communications from scammers looms. To safeguard against bad actors, consumers must be proactive. By paying attention to brand communication guidelines, verifying the source of messages, remaining educated and using modern privacy and identity products, consumers can avoid scams before they start.
The post Scam or Not? How to Tell Whether Your Text Message Is Real appeared first on McAfee Blog.
“Jessica” cost him one million dollars.
In an account to Forbes, one man described how he met “Jessica” online.i Readily, they formed a friendship. Turns out, “Jessica” was a great listener, particularly as he talked about the tough times he was going through. Through chats on WhatsApp, he shared the struggles of supporting his family and rapidly ailing father.
The story telegraphs itself. Yes, “Jessica” was a scammer. Yet this scam put a new twist on an old con game. The man fell victim to a pig butchering scam — a scam that weaves together long strings of messages, cryptocurrency, and bogus investment opportunities.
Many victims lose everything.
“Jessica’s” victim broke down the scam, how it worked, and how he got roped in. It began with an introductory text in October that spun into a WhatsApp transcript spanning 271,000 words. Throughout, he shared his family and financial struggles.
Then, “Jessica” offered hope. Investments that would turn a fast buck.
“Jessica” walked him through several transactions on an app he was told to download. Small investments at first, yet increasingly larger. “Jessica” needed him to invest more and more, despite his reservations. Yet his balance grew and grew each time he followed her explicit directions.
Then, the trap sprung. Twice. In November, he logged into the app and found a negative balance close to half a million dollars. “Jessica” reassured him that he could get it back, and then some. “Jessica” encouraged him to borrow. He did. From his bank and a childhood friend.
Soon, he was back up to nearly $2 million. Or so he thought. In December, he logged into the app once again and found a negative balance of $1 million. His savings and borrowed money alike disappeared — straight into the hands of scammers. All the while, they manipulated the app with a plug-in that fabricated financial results. His whopping gains were actually massive losses.
He’s far from the only victim of pig butchering. Last year, we brought you the story of “Leslie,” a retired woman who fell victim to a different form of the same scam. A so-called friend she met online directed her to invest her retirement funds for even more returns. Soon, a lonely yet otherwise sharp retiree found herself down $100,000.
Victims like these find themselves among the thousands of people who fall for pig butchering scams each year. The problem is global in scope, costing billions of dollars each year. Yet as pig butchering represents a new type of scam, it uses some age-old tricks to separate people from their money.
With that, pig butchering scams are preventable. Awareness plays a major role, along with several other steps people can take to keep it from happening to them.
It’s a con game with a vivid name. Just as a livestock farm raises pork for profit, scammers foster long-term relationships with their victims for profit. The scammers start by taking small sums of money, which increase over time, until the victim finally gets “fattened up” and “butchered” for one final whopping sum. The term appears to have origins in the Chinese phrase zhu zai, meaning “to slaughter a pig.”
What sets pig butchering scams apart from romance scams, elder scams, and other con games is cryptocurrency. Scammers lure their victims into investing in ventures, seemingly profitable ones because the scammers appear to make the same investments themselves. With great success. Victims then mirror those investments, yet the “market” is rigged. With phony sites and apps, the scammers point to big gains — which are all mocked up on the screen. Instead, the money goes straight to them.
The scam follows a script, one that “Jessica” played out to the letter. You can see the steps.
It starts out innocently enough. A text on the phone, a note on a messaging app, or a direct message on social media comes to the victim from out of the blue. It’s from someone they don’t know, and they might ask a simple question, like …
“Is this John? We shared a tee time at the course last week and I have that extra club I said I’d give you.”
“Hi, Sally. It’s me. Sorry I can’t make lunch today. Can we reschedule?”
Or even as simple as …
“Hey.”
These “wrong number” texts and messages are anything but unintended. In some cases, victims get randomly picked. Blasts of texts and messages get sent to broad audiences, all in the hope that a handful of potential victims will reply.
Yet, by and large, victims get carefully selected. And researched. The scammers work from a dossier of info gathered on the victim, full of tidbits harvested from the victim’s online info and social media profiles. Who puts together those dossiers? Often, it’s a large, organized crime operation. The scammer behind the messages is only one part of a much larger scamming machine, which we’ll cover in a bit.
With that intel in hand, the scammers have their opening.
After an introduction, the scammer kicks off a conversation. Over time, the conversations get personal. And those personal touches have a way of luring people in. Scammers pose as another person, such as “Jessica,” sprinkle things into the conversation like similar interests or family backgrounds. Anything that’s just enough to intrigue the victim and keep them chatting.
From there, scammers play a long con game, building trust with their victims over time. Things tend to get increasingly personal. The scammer pumps the victim for more and more news of their life. What they’re worried about. What dreams they have. And in cases where the scam takes a romantic turn, how they’ll build a life together.
Then, money comes into play.
With a solid read on their victims and their lives, scammers drop hints about investment opportunities with big returns. The scammer rarely takes the money themselves. In fact, they almost always insist that the victim handles the money themselves. Instead, scammers lure their victims into using bogus apps that look like they support a legitimate trading platform. Yet they’re not. These apps act as a direct line to the scamming operation that the scammer’s working for. The money goes right into their pocket.
Meanwhile, victims see something else entirely. Scammers give them step-by-step instructions that cover what to invest, where, and how to conduct transactions with cryptocurrency. The sums start small. First $5,000 or $10,000. The victim checks in with their new investment “app” and sees a great gain. The process repeats, as the sums get proverbially fatter and fatter.
Finally, the truth comes out. Hard reality strikes when victims try to transfer their cryptocurrency out of their app. They can’t. There’s nothing there. The scammers manipulated the info on that bogus app. All the investments, all the transaction history, and all the earnings — fake.
And because the scammers did their dirty work in cryptocurrency, that money is gone. Practically untraceable and practically impossible to get back.
Clearly, “Jessica” followed this scam to the letter. However, it’s highly likely “Jessica” didn’t work alone.
Organized crime props up the vast majority of pig butchering scams.
The United States FBI points to several large-scale pig butchering operations, centered mostly in Southeast Asia.ii Other findings point to operations in Nigeria, where thousands of “Yahoo Boys” fire off romantic messages in their form of a pig butchering ring.iii
In another account, a Reuters Special Report traced $9 million to an account registered to a well-connected representative of a Chinese trade group in Thailand — which hinted at yet broader collusion and fraud.
These are big-time scams, backed by big-time operations. They run like them too.
They have dev and design teams that create legit-looking finance apps. They have even further trappings of a large, legitimate company, including support, customer service, accounting, and the like to manage transactions. Then they have their front-line operatives, the people doing the texting and messaging.
However, many of these front-line scammers do it against their will.
An even darker aspect of pig butchering scams reveals itself when you discover who does the actual dirty work. As reported by the FBI, these front-line scammers are often human trafficking victims:
Criminal actors target victims, primarily in Asia, in employment fraud schemes by posting false job advertisements on social media and online employment sites. The schemes cover a wide range of opportunities, to include tech support, call center customer service, and beauty salon technicians.
Job seekers are offered competitive salaries, lucrative benefits, paid travel expenses as well as room and board. Often throughout the process, the location for the position is shifted from the advertised location. Upon job seekers’ arrival in the foreign country, criminal actors use multiple means to coerce them to commit cryptocurrency investment schemes, such as confiscation of passports and travel documents, threat of violence, and use of violence.iv
The cruel fact of pig butchering scams is this: victims victimize victims.
Meanwhile, organized crime operations get rich. One piece of academic research traced $75.3 billion to one suspected pig butchering network alone between 2020 and 2024.v
In the U.S., the FBI points to $2.57 billion in cryptocurrency and pig butchering fraud reports in 2022.vi As always with such figures, many losses go unreported. That figure climbs much higher. Yet higher still when it accounts for victims worldwide.
Effective pig butchering requires that dossier we talked about before. A profile of the victim that includes personal details siphoned from online sources. One move that can lower your risk of becoming a target involves trimming down your presence online.
Steps include …
Make your social media more private. Our new McAfee Social Privacy Manager personalizes your privacy based on your preferences. It does the heavy lifting by adjusting more than 100 privacy settings across your social media accounts in only a few clicks. This makes sure that your personal info is only visible to the people you want to share it with. It also keeps it out of search engines where the public can see it. Including scammers.
Watch what you post on public forums. As with social media, scammers harvest info from online forums dedicated to sports, hobbies, interests, and the like. If possible, use a screen name on these sites so that your profile doesn’t immediately identify you. Likewise, keep your personal details to yourself. When posted on a public forum, it becomes a matter of public record. Anyone, including scammers, can look it up.
Remove your info from data brokers that sell it. McAfee Personal Data Cleanup helps you remove your personal info from many of the riskiest data broker sites out there. Running it regularly can keep your name and info off these sites, even as data brokers collect and post new info. Depending on your plan, it can send requests to remove your data automatically.
Delete your old accounts. Yet another source of personal info comes from data breaches. Scammers use this info as well to complete a sharper picture of their potential victims. With that, many internet users can have over 350 online accounts, many of which they might not know are still active. McAfee Online Account Cleanup can help you delete them. It runs monthly scans to find your online accounts and shows you their risk level. From there, you can decide which to delete, protecting your personal info from data breaches and your overall privacy as a result.
Whether you think you’re a target or think you know someone who might be, you can take immediate steps to stop a pig butchering attack. It begins with awareness. Simply by reading this blog article, you’ve gained an understanding of what these attacks are and how they work. Not to mention how costly they can be.
If you think something sketchy is going on, take the following steps:
Ignore it.
It’s that simple. The fact that a lot of these scams start over WhatsApp and text messages means that the scammer either got your phone number online or they targeted your number randomly. In either case, they count on your response. And continued responses. In many cases, the initial contact is made by one person and viable candidates are passed on to more seasoned scammers. Bottom line: don’t interact with people you don’t know. No need to reply with “Sorry, wrong number” or anything like that. Ignore these messages and move on.
When a stranger you’ve just met online brings up money, consider it a scam.
Money talk is an immediate sign of a scam. The moment a person you’ve never met and got to know face to face asks for money, put an end to the conversation. Whether they ask for money, bank transfers, cryptocurrency, money orders, or gift cards, say no. And with pig butchering scams, never follow their directions for making a specific investment with specific tools. Doing so only funnels money into the scamming operation’s coffers.
End the conversation.
You might say no, and the scammer might back off — only to bring up the topic again later. This is a sign to end the conversation. That persistence is a sure sign of a scam. Recognize that this might be far easier said than done, as the saying goes. Scammers horn their way into the lives of their victims. A budding friendship or romance might be at stake. That’s what the scammers want you to think. They play off emotions. Hard as it is, end the relationship.
Talk with trusted friends or family members. And look out for them too.
Sometimes it takes an extra set of eyes to spot a scammer. Conversations with scammers won’t always add up. By talking about the people you meet online with someone you trust can help you see when it doesn’t. Given the way that scammers pull all kinds of strings on their victims, conversation — even to the point of showing messages to a friend — can help clear up any clouded judgment.
Alarming as pig butchering stories sound, not every new person you meet online is out to get you. For every “Jessica” out there, you’ll find far more genuine people who really do want to strike up a friendship with you. Yet as these scams increase, our guard must go up as well.
It’s always been good advice to take a relationship slowly online. Scammers have long taken advantage of people who rush to provide personal details and hand over their trust. As with any confidence scam, look for people who want to have a video call with you, meet in person in a public place, or otherwise give you the chance to see that they’re a genuine person. And not a “Jessica.”
Know those signs of a scam when you see them. And if they rear their head, act on them.
[ii] https://www.ic3.gov/Media/Y2023/PSA230522
[iii] https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4742235
[iv] https://www.ic3.gov/Media/Y2023/PSA230522
[v] https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4742235
[vi] https://www.ic3.gov/Media/PDF/AnnualReport/2022_IC3Report.pdf
The post What are Pig Butchering Scams and How Do They Work? appeared first on McAfee Blog.
There are more online users now than ever before, thanks to the availability of network-capable devices and online services. The internet population in Canada is the highest it has been, topping the charts at 33 million. That number is only expected to increase through the upcoming years. However, this growing number and continued adoption of online services pose increasing cybersecurity risks as cybercriminals take advantage of more online users and exploit vulnerabilities in online infrastructure. This is why we need AI-backed software to provide advanced protection for online users.
The nature of these online threats is ever-changing, making it difficult for legacy threat detection systems to monitor threat behavior and detect new malicious code. Fortunately, threat detection systems such as McAfee+ adapt to incorporate the latest threat intelligence and artificial intelligence (AI) driven behavioral analysis. Here’s how AI impacts cybersecurity to go beyond traditional methods to protect online users.
Most of today’s antivirus and threat detection software leverages behavioral heuristic-based detection based on machine learning models to detect known malicious behavior. Traditional methods rely on data analytics to detect known threat signatures or footprints with incredible accuracy. However, these conventional methods do not account for new malicious code, otherwise known as zero-day malware, for which there is no known information available. AI is mission-critical to cybersecurity since it enables security software and providers to take a more intelligent approach to virus and malware detection. Unlike AI–backed software, traditional methods rely solely on signature-based software and data analytics.
Similar to human-like reasoning, machine learning models follow a three-stage process to gather input, process it, and generate an output in the form of threat leads. Threat detection software can gather information from threat intelligence to understand known malware using these models. It then processes this data, stores it, and uses it to draw inferences and make decisions and predictions. Behavioral heuristic-based detection leverages multiple facets of machine learning, one of which is deep learning.
Deep learning employs neural networks to emulate the function of neurons in the human brain. This architecture uses validation algorithms for crosschecking data and complex mathematical equations, which applies an “if this, then that” approach to reasoning. It looks at what occurred in the past and analyzes current and predictive data to reach a conclusion. As the numerous layers in this framework process more data, the more accurate the prediction becomes.
Many antivirus and detection systems also use ensemble learning. This process takes a layered approach by applying multiple learning models to create one that is more robust and comprehensive. Ensemble learning can boost detection performance with fewer errors for a more accurate conclusion.
Additionally, today’s detection software leverages supervised learning techniques by taking a “learn by example” approach. This process strives to develop an algorithm by understanding the relationship between a given input and the desired output.
Machine learning is only a piece of an effective antivirus and threat detection framework. A proper framework combines new data types with machine learning and cognitive reasoning to develop a highly advanced analytical framework. This framework will allow for advanced threat detection, prevention, and remediation.
Online threats are increasing at a staggering pace. McAfee Labs observed an average of 588 malware threats per minute. These risks exist and are often exacerbated for several reasons, one of which is the complexity and connectivity of today’s world. Threat detection analysts are unable to detect new malware manually due to their high volume. However, AI can identify and categorize new malware based on malicious behavior before they get a chance to affect online users. AI–enabled software can also detect mutated malware that attempts to avoid detection by legacy antivirus systems.
Today, there are more interconnected devices and online usage ingrained into people’s everyday lives. However, the growing number of digital devices creates a broader attack surface. In other words, hackers will have a higher chance of infiltrating a device and those connected to it.
Additionally, mobile usage is putting online users at significant risk. Over 85% of the Canadian population owns a smartphone. Hackers are noticing the rising number of mobile users and are rapidly taking advantage of the fact to target users with mobile-specific malware.
The increased online connectivity through various devices also means that more information is being stored and processed online. Nowadays, more people are placing their data and privacy in the hands of corporations that have a critical responsibility to safeguard their users’ data. The fact of the matter is that not all companies can guarantee the safeguards required to uphold this promise, ultimately resulting in data and privacy breaches.
In response to these risks and the rising sophistication of the online landscape, security companies combine AI, threat intelligence, and data science to analyze and resolve new and complex cyber threats. AI-backed threat protection identifies and learns about new malware using machine learning models. This enables AI-backed antivirus software to protect online users more efficiently and reliably than ever before.
AI addresses numerous challenges posed by increasing malware complexity and volume, making it critical for online security and privacy protection. Here are the top 3 ways AI enhances cybersecurity to better protect online users.
1. Effective threat detection
The most significant difference between traditional signature-based threat detection methods and advanced AI-backed methods is the capability to detect zero-day malware. Functioning exclusively from either of these two methods will not result in an adequate level of protection. However, combining them results in a greater probability of detecting more threats with higher precision. Each method will ultimately play on the other’s strengths for a maximum level of protection.
2. Enhanced vulnerability management
AI enables threat detection software to think like a hacker. It can help software identify vulnerabilities that cybercriminals would typically exploit and flag them to the user. It also enables threat detection software to better pinpoint weaknesses in user devices before a threat has even occurred, unlike conventional methods. AI-backed security advances past traditional methods to better predict what a hacker would consider a vulnerability.
2. Better security recommendations
AI can help users understand the risks they face daily. An advanced threat detection software backed by AI can provide a more prescriptive solution to identifying risks and how to handle them. A better explanation results in a better understanding of the issue. As a result, users are more aware of how to mitigate the incident or vulnerability in the future.
AI and machine learning are only a piece of an effective threat detection framework. A proper threat detection framework combines new data types with the latest machine learning capabilities to develop a highly advanced analytical framework. This framework will allow for better threat cyber threat detection, prevention, and remediation.
The post The What, Why, and How of AI and Threat Detection appeared first on McAfee Blog.
Did you just get word that your personal information may have been caught up in a data breach? If so, you can take steps to protect yourself from harm should your info get into the hands of a scammer or thief.
How does that information get collected in the first place? We share personal information with companies for multiple reasons simply by going about our day—to pay for takeout at our favorite restaurant, to check into a hotel, or to collect rewards at the local coffee shop. Of course, we use our credit and debit cards too, sometimes as part of an online account that tracks our purchase history.
In other words, we leave trails of data practically wherever we go these days, and that data is of high value to hackers. Thus, all those breaches we read about.
Whether it’s a major breach that exposes millions of records or one of many other smaller-scale breaches like the thousands that have struck healthcare providers, each one serves as a reminder that data breaches happen regularly and that we could find ourselves affected. Depending on the breach and the kind of information you’ve shared with the business or organization in question, information stolen in a breach could include:
What do crooks do with that data? Several things. Apart from using it themselves, they may sell that data to other criminals. Either way, this can lead to illicit use of credit and debit cards, draining of bank accounts, claiming tax refunds or medical expenses in the names of the victims, or, in extreme cases, assuming the identity of others altogether.
In all, data is a kind of currency in of itself because it has the potential to unlock several aspects of victim’s life, each with its own monetary value. It’s no wonder that big breaches like these have made the news over the years, with some of the notables including:
As mentioned, these are big breaches with big companies that we likely more than recognize. Yet smaller and mid-sized businesses are targets as well, with some 43% of data breaches involving companies of that size. Likewise, restaurants and retailers have seen their Point-of-Sale (POS) terminals compromised, right on down to neighborhood restaurants.
When a company experiences a data breach, customers need to realize that this could impact their online safety. If your favorite coffee shop’s customer database gets leaked, there’s a chance that your personal or financial information was exposed. However, this doesn’t mean that your online safety is doomed. If you think you were affected by a breach, you can take several steps to protect yourself from the potential side effects.
One of the most effective ways to determine whether someone is fraudulently using one or more of your accounts is to check your statements. If you see any charges that you did not make, report them to your bank or credit card company immediately. They have processes in place to handle fraud. While you’re with them, see if they offer alerts for strange purchases, transactions, or withdrawals.
Our credit monitoring service can help you keep an eye on this. It monitors changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.
Breached and stolen information often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your information was caught up in such marketplaces, yet now an identity monitoring service can do the detective work for you.
Our service monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services. From there, you’ll get guidance that you can act on, which can help protect your info and accounts from theft.
If you suspect that your data might have been compromised, place a fraud alert on your credit. This not only ensures that any new or recent requests undergo scrutiny, but also allows you to have extra copies of your credit report so you can check for suspicious activity. You can place one fraud alert with any of the three major credit reporting agencies (Equifax, Experian, TransUnion) and they will notify the other two. A fraud alert typically lasts for a year, although there are options for extending it as well.
Freezing your credit will make it highly difficult for criminals to take out loans or open new accounts in your name, as a freeze halts all requests to pull your credit—even legitimate ones. In this way, it’s a far stronger measure than placing a fraud alert. Note that if you plan to take out a loan, open a new credit card, or other activity that will prompt a credit report, you’ll need to take extra steps to see that through while the freeze is in place. (The organization you’re working with can assist with the specifics.) Unlike the fraud alert, you’ll need to contact each major credit reporting agency to put one in place. Also, a freeze lasts as long as you have it in place. You’ll have to remove it yourself, again with each agency.
You can centrally manage this process with our security freeze service, which stops companies from looking at your credit profile, and thus halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score.
Ensure that your passwords are strong and unique. Many people utilize the same password or variations of it across all their accounts. Therefore, be sure to diversify your passcodes to ensure hackers cannot obtain access to all your accounts at once, should one password be compromised. You can also employ a password manager to keep track of your credentials, such as the one you’ll find in comprehensive online protection software.
If the unfortunate happens to you, an identity theft coverage & restoration service can help you get back on your feet. Ours offers $1 million in coverage for lawyer fees, travel expenses, and stolen funds reimbursement. It further provides support from a licensed recovery expert who can take the needed steps to repair your identity and credit. In all, it helps you recover the costs of identity theft along with the time and money it takes to recover from it.
You can take this step any time, even if you haven’t been caught up in a data breach. The fact is that data broker companies collect and sell thousands of pieces of information on millions and millions of people worldwide, part of a global economy estimated at $200 billion U.S. dollars a year. And they’ll sell it to anyone—from advertisers for their campaigns, to scammers who will use it for spammy emails, texts, and calls, and to thieves who use that information for identity theft.
Yet you can clean it up. Our personal data cleanup service can scan some of the riskiest data broker sites and show you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and, with select products, even manage the removal for you.
Comprehensive online protection software will offer you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account information. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your information. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.
The post How to Protect Yourself From Identity Theft After a Data Breach appeared first on McAfee Blog.
This International Day of Women and Girls in Science, #TeamMcAfee is proud to join forces with the incredible McAfee Women in Security Community (WISE) to celebrate the achievements of women in Science, Technology, Engineering, and Mathematics (STEM)!
WISE is a passionate group of women (and men!) who are dedicated to creating a more inclusive and welcoming environment for all at McAfee, actively supporting and empowering the next generation of female STEM leaders.
“At WISE, we believe in nurturing a diverse and thriving community where every individual, regardless of gender, can unleash their potential. This International Day of Women and Girls in Science, we’re proud to celebrate the journeys of Arati, Sai, Defne, Richa, and Sowmya. Their stories are testaments to the transformative power of STEM, and their voices inspire young women to dream big and pursue their passion for science and technology.”Brenda, President of WISE
Arati, Sai, Defne, Richa, and Sowmya illustrate the transformative power of STEM, the impact of McAfee and the WISE community on their journeys, and their insightful advice for young women embarking on their own STEM journeys.
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Arati, Sr. Director, Engineering
“During my school days, I was a curious student who did well in Science and Maths. My classmates often sought my help understanding challenging concepts, which fueled my confidence and solidified my love for these fields. I thrived in stimulating environments where I could push boundaries and explore my full potential, and STEM offered exactly that. It was the perfect path to avoid succumbing to the boredom of routine and truly discover what I could achieve.
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Sai: Sr. Technology & Innovation Researcher
“Right from my early school days I liked the evidence based scientific reasoning method – using experiments and observations to draw conclusions on a phenomenon. Naturally, pursuing a career in STEM was a path I couldn’t wait to explore. Today, as a Sr. Technology & Innovation Researcher at McAfee, I continue to delve into the unknown, but with the added benefit of having a supportive community and team around me.
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Defne: Director of Technology Services
“My path to STEM started with a simple spark: a love for solving problems. Growing up in a supportive environment, fueled by encouragement from parents and teachers, I was never afraid to ask questions and delve into the unknown. Fast forward to today, and I’m the Director of Technology Services at McAfee, leading a team that supports People Success and Legal systems.
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Richa: Technical Program Manager
“Driven by a thirst for knowledge and a deep desire to contribute to the world, I embarked on my STEM journey fueled by my passion for science. Today, as a Technical Program Manager with over 10 years at McAfee, I’m proud to be part of a company that fosters innovation and empowers individuals to make a difference.
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Sowmya: Data Governance Manager
“Growing up surrounded by academia, with a mother who rose to lead a women’s college, instilled in me a deep yearning for both career advancement and leadership. But it was the allure of logical problem-solving and the thrill of technology’s evolution, like witnessing the first Indian cell phone, that truly drew me to STEM. I embarked on a journey to unravel the intricacies of cellular and satellite communication systems with a bachelor’s in electronics and communications engineering, eager to play my part in shaping the future and being at the forefront of innovation and emerging technologies.
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The post Celebrating International Day of Women and Girls in Science appeared first on McAfee Blog.
Over the past year and a half, workers everywhere have gotten used to working from home. They have adopted an entirely new work from home mindset and diverted their weekly commuting hours to other productive and more enjoyable pursuits. As parts of the world return to a “new normal,” another change is on the way: a gradual return to the office.
The hybrid working model is met with mixed reviews from employees and business security teams alike. For some employees, a clearer separation between work and home is a welcome change. CTV News reports 66% of Canadian respondents to an International Workplace Group poll say they are looking forward to splitting their working hours between the office and home.
For business security teams who are just catching their breath after the monumental shift to a remote workforce, they are now gearing up for the new online safety challenges posed by the hybrid work model. According to a VMware Canada Threat Report, 86% of security professionals agree that cyberattacks aimed at their organizations have become more sophisticated since the onset of the pandemic. Additionally, 91% of global respondents cite employees working from home as the cause of cyberattacks. Challenges of the hybrid workforce include the constant back-and-forth of company-issued devices, the lack of control over home office setups, and mixing personal and company devices with company and personal business respectively. For example, if you pay your bills or shop online using your work device, it opens several new avenues for a hacker to walk right onto the corporate network. When your guard is down even a little bit when you are off the clock, you could fall victim to e-skimmers, fake login pages, or phishing scams.
No matter how advanced your company’s threat detection system, hackers know where vulnerabilities lie and are on the hunt to exploit them. Check out these tips to ensure you are not the weak link in your organization.
A virtual private network (VPN) is a service that scrambles online browsing data, making it impossible for nefarious characters to decipher your activity. This is an excellent way to deter hackers from tracking your movements and picking up sensitive pieces of information.
VPNs are essential if you are working in a public area, sharing a wireless network with strangers, or using a Wi-Fi connection that is not password protected. Public Wi-Fi networks are notoriously easy pickings for hackers seeking entry into unsuspecting users’ devices. On the days where you are not in the office, make sure your wireless connection is secure.
While a VPN is an excellent tool, security measures and your accounts are vulnerable without a strong and private password or passphrase to protect them. The gigantic Colonial Pipeline hack is being blamed on a hacker gaining entry through an unused VPN that was not secured with multifactor authentication. Multifactor authentication is an online safety measure where more than one method of identity verification is needed to access the valuable information that lies within password-protected accounts.
Consider using a password manager to organize all your passwords and logins. Password managers remember each pairing so you don’t have to, plus most managers are secured with multifactor authentication. A password manager makes it easier to add variety to your passwords and prevents you from ever having to write them down.
Professionals who travel between their home and an office are likely transporting their devices back and forth, increasing the number of opportunities for devices to be forgotten at either location or in transit. As convenient as it may be, never use your personal device for official business. Even if you pride yourself on sound online safety habits, your company device likely has more defenses ingrained in its hardware than your personal devices.
With your personal devices, you should carefully vet everything you download. With your work-issued devices, this vetting process is even more important as company information is at stake. The Information and Privacy Commissioner of Ontario states that employees should never download applications to their work devices without permission from the IT team. Apps and programs often have security vulnerabilities that could open a gateway for hackers.
Zero Trust is a security philosophy that is exactly what it sounds like: trust no one. Businesses are employing Zero Trust models to greatly limit who has access to sensitive data sources. Adopt your own personal Zero Trust philosophy concerning your passwords, logins, and device access. This means never sharing passwords or log in details, especially over email, instant messenger, or over a video conference. Hackers commonly eavesdrop on all three mediums. Also, even your most trusted coworker could mishandle your passwords and login details, such as writing them down and leaving them in a public place.
A key aspect of the Zero Trust model is only granting employees access to platforms that are vital to their job. Sharing your logins with coworkers who may not be authorized for using that platform undermines all the hard work the IT team does to keep tabs on data access.
Every time you turn on the nightly news, another ransomware attack has hit another organization, each one bigger than the last. This heightened prevalence is a reflection on the wiliness of hackers, but also the number of security holes every company must plug.
There are several vulnerable points of entry in every company, and some of those vulnerabilities are heightened by the hybrid work model. Always heed the advice of your company’s IT team, and make sure to do your part to keep your devices and work information secure.
The post Hybrid Workplace Vulnerabilities: 4 Ways to Promote Online Safety appeared first on McAfee Blog.
Imagine a tool that can transform text into captivating videos, bridging the gap between imagination and reality by creating videos that look “lifted from a Hollywood movie” in minutes. In a world where technology continues to push boundaries, OpenAI is once again at the forefront of innovation with the unveiling of Sora, a groundbreaking text-to-video artificial intelligence (AI) model.
But what are the implications for personal internet security? As Sora enters the scene with its remarkable abilities, there arises a concern about how such advanced AI technology might impact the safety of online interactions and the potential for misuse or manipulation of generated content.
What is Sora?
OpenAI is the creator behind the ChatGPT AI chatbot. Their creation of Sora represents a leap forward in AI capabilities.
Sora transforms text prompts into videos. Previously, videos created by AI have had issues like choppiness and distortion; it was easy to tell that it was AI-generated content. In contrast, Sora’s video creation capabilities are adept at crafting intricate scenes with vivid characters and dynamic motion. While Sora still has limitations, its ability as an instant video generator far surpasses what has been seen before.
Currently, OpenAI is having Sora evaluated by cybersecurity professionals to identify critical areas for potential harm. As with any emerging technology, it’s essential to approach Sora with caution, recognizing both its benefits and its potential risks.
Top Internet Safety Concerns About Sora
Scammers and cybercriminals are likely to employ AI video generation for their deceptive purposes. Here are some of the dishonest applications of AI video generators to be aware of:
How to Stay Safe Against AI-generated Video Content
Protecting yourself against the risks associated with AI-generated video content is paramount in today’s digital landscape. Here are some key strategies to stay safe:
While it’s essential to acknowledge the new risks to personal internet security brought about by advances in AI video generation, the future isn’t a daunting place—it’s brimming with endless technological possibilities!
Embrace these opportunities with confidence, knowing that McAfee has your back. To protect your online privacy, devices, and identity, entrust your digital safety to McAfee+. McAfee+ includes $1 million in identity theft coverage, virtual private network (VPN), Personal Data Cleanup, and more.
The post What is Sora and What Does It Mean for Your Personal Internet Security? appeared first on McAfee Blog.
If you’re concerned about your privacy on social media, you have plenty of company. Here’s something else you have — a great way to lock it down.
Just how concerned are people about their privacy on social media? We asked. Worldwide, 73% of social media users said they’re highly concerned with their security and privacy on social media platforms.
And for parents of teens, those concerns about privacy on social media weigh even heavier. Fresh insights published by Pew Research[i] reveal that nearly 1 in 5 teens in the U.S. said they’re on YouTube and TikTok “almost constantly.”
With social media usage and privacy concerns so high, we created McAfee’s Social Privacy Manager.
If you’ve ever taken a dive into the privacy settings on your social media accounts, you know just how deep they can go. And if you haven’t, it can involve dozens of individual menus and settings. In all, it can get tricky when it comes time to setting them the way you like. It’s a lot of work. Plenty of work when you consider how platforms change and update their settings over time.
Our Social Privacy Manager does that work for you, automatically adjusting more than 100 privacy settings across all the accounts you choose. As a result, you can reduce the amount of data being collected and ensure your info is only visible to the people you want to share it with — which can help keep your personal info out of the wrong hands. As we’ll see, social media provides a wealth of info that hackers and scammers can potentially use against you.
That’s why privacy on social media matters so much. Let’s start with a look at what bad actors are up to on social media and at how much time teens are spending on it. From there, we’ll hop into how quickly and easily McAfee’s Social Privacy Manager can help keep you and your family far safer than before.
For some time, we’ve seen how hackers and scammers use social media to fuel their attacks and scams. It’s an open book. A book about you. Your likes, your life, not to mention the photos of where you go, what you like to do, and who you do it with. That info is as good as gold for hackers and scammers.
With that exacting kind of info, bad actors out there can commit identity theft and cook up phishing scams using relevant info about you. An analogy explains how. Your identity is like a puzzle, and various pieces of personal info are the pieces. With enough pieces, a bad actor can put together a puzzle picture of you. One that’s complete just enough to open a loan, make an insurance claim, or pose as you in some way.
For those pieces, they’ll turn to info found on the dark web, info readily available from online data brokers, and yet more info from social media. Already, we have products and features that protect your identity on the dark web and that help remove your info from sketchy data broker sites. Now, our Social Privacy Manager helps you shut down one more source of info from bad actors — a source they successfully tap into.
According to the U.S. Federal Trade Commission (FTC), scammers recently used social media as a contact method in 11% of the fraud and identity theft cases where victims cited a method.
Source: FTC
While that figure finds itself somewhat in the middle of the pack in terms of contact methods, it was the second-most effective method as it led to a loss 61% of the time. Only ads and pop-ups worked more effectively at 63%, making social media a goldmine for hackers and scammers indeed.
Earlier, we mentioned just how much time teens spend on social media. Taking a deeper dive into the numbers provided by Pew Research, we can see a couple of things — the top platforms they use and how often they use them:
YouTube absolutely leads the way with 93% of U.S. teens using that social media platform. Right behind it, TikTok, Snapchat, and Instagram. Also on this chart, you can spot the steep ten-year decline of Facebook and Twitter (X), a particularly precipitous drop for Facebook of more than half.
As for how often teens visit these platforms daily, the same names follow in order. YouTube takes the number one spot yet again, with 71% of teens saying they use it daily. In all, teens are telling us that social media factors into a large part of their day. “Almost constantly” for some.
From a parental standpoint, the privacy implications are clear. High use leads to high exposure and the potential privacy risks that follow. Not to mention possible exposure to scams just as adult social media users might encounter.
Without question, this makes privacy on social media a family matter.
While social media provides bad actors with another avenue to commit crimes online, you can still use social media safely in a way that reduces your risk.
With our Social Privacy Manager, you can determine what you do and don’t want to share. It scans the accounts you enter and offers suggestions that can improve your privacy. You select which ones you want to enable, and the app makes the updates with a single click.
Making it even simpler, you can also secure your privacy based on what kind of social media user you are. Whether you just tend to hang back, explore, or put yourself out there a bit more, there’s a privacy setting for you. And if you change your mind, it can help change your settings whenever you like.
If it all seems rather straightforward and simple, it is. We designed it so that you don’t have to dig through menu after menu to uncover every setting and then make the informed choice you want to make. The app does the work for you. And you can run it any time and update your settings as you like. In fact, we suggest running checks regularly as platforms can and do change their privacy settings and policies.
And as we saw above, teens are on social media. A lot. Note that you can use our Social Privacy Manager on the accounts your teens have too. It’s just a matter of running through the same steps with each of their accounts. This way, everyone in the family can boost their privacy on social media.
You can find McAfee’s Social Privacy Manager in our McAfee+ online protection plans. In conjunction with a host of other features like Identity Monitoring and Personal Data Cleanup, you can thoroughly protect your privacy and identity. On social media and anywhere else your travels take you online.
You can take a peek of Social Privacy Manager here:
In all, the last several years have seen numerous advances that make it easier, and quicker, to protect your privacy and identity. Old, manual processes that were spread out across umpteen sites and services are now automatic. And guided too. McAfee’s Social Privacy Manager stands as yet one more of those advances.
True, going online carries its risks. Social media complicates them more so. Yet you can reduce those risks, significantly so. You really can lock down your privacy. Quickly and easily, for you and your family.
[i] https://www.pewresearch.org/internet/2023/12/11/teens-social-media-and-technology-2023/
The post Introducing Social Privacy Manager appeared first on McAfee Blog.
AI has made the dating scene. In a big way. Nearly one in four Americans say they’ve spiced up their online dating photos and content with artificial intelligence (AI) tools. Yet that might do more harm than good, as 64% of people also said that they wouldn’t trust a love interest who used AI-generated photos in their profiles.
That’s only two of the findings from this year’s Modern Love research. Our second annual study surveyed 7,000 people in seven countries to discover how AI and the internet are changing love and relationships. And it should come as no surprise that AI has ushered in several hefty changes.
In all, we found that mixing love and AI has its ups and downs. For one, people cite how effective AI is. Almost 7 in 10 people said they got more interest and better responses using AI-generated content than their own. However, people also said they didn’t like receiving AI-coded sentiments. Some 57% said they’d be hurt or offended if they found out their Valentine’s message was written by AI.
The tricky part is this — people still find it tough to spot AI content. Only 24% of people said they were sure they could tell if a message or love letter was written by an AI tool like ChatGPT. Still, 42% said they saw fake profiles or photos on dating sites, apps, and social media in the past year.
Moreover, two-thirds of people said that they’re more concerned about phony AI-created content now than they were a year ago. As further findings from McAfee Labs show, those concerns have their roots in reality.
Without question, the rise of powerful AI tools has complicated the online dating landscape. In particular, AI has made it easier for romance scammers to trick people looking for love online. They can ramp up their scams more quickly and with more sophistication than ever before.
In fact, the McAfee Labs team has seen an increase in Valentine’s campaign themes, including malware campaigns, malicious URLs, and a variety of spam and scams. They expect these numbers will continue to rise as February 14 gets closer. Since late January, our Labs team has uncovered that:
These findings fall right in line with what online daters told us. Nearly one-third of Americans said that an online love interest turned out to be a scammer. Another 14% said they discovered an interest was an AI-bot and not a real person.
What’s at stake in these scams? Money, personal info, and sometimes both.
While many romance scammers make initial contact with their victims on dating websites and apps, they quickly move the conversation elsewhere, such as chat apps like WhatsApp and Telegram. In other cases, they move to texts. This gives scammers an advantage, as many dating platforms have fraud detection measures in place. And it’s here where romance scammers commit theft and fraud.
Large, organized crime operations run many romance scams. Moving the conversation from a dating site or app is often a sign that the victim has been “passed along” to a senior scammer who excels at extracting payments and personal info from victims. People shared the top types of info that scammers tried to tease out of them:
In a dating pool filled with an increasing number of scams and AI content, online daters find themselves doing some detective work.
Our study found that 38% of people said they used reverse image search on profile pictures of people they’ve met on social media or dating sites. Another 60% of respondents said they often use social media to dig into the background of their potential partners. As a result:
And rounding out those findings, 11% said they discovered something else entirely — that their potential special person was already in a relationship.
Online dating has always called for a bit of caution. Now with AI hitting the dating scene, it calls for a little skepticism, if not a little detective work. That, in combination with the right tools to protect your privacy, identity, and personal info, can mean the difference between a budding relationship or heartbreak — whether that’s financial, emotional, or both. The following steps can help:
The past year has brought plenty of change to online dating. People now use AI to pepper up their dating profiles and pics, compose love notes, or come up with a few lines for the inside of a card. Likewise, scammers have welcomed AI just as warmly. They use it to fuel content and chats that swindle victims looking for love, backed by sophisticated and large-scale operations that run like a business.
Yet today’s online daters still have what it takes to spot a fake. They have several tools and protections available to them, many powered by AI that can help them steer clear of heartbreak, both the financial and emotional kind. That, along with a mix of healthy skepticism and detective work, they can still date online with confidence, even as AI continues to make its way onto the dating scene.
Survey Methodology
The survey was conducted online between January 2024 by Market Research Company, MSI-ACI via email inviting people 18 years and older to complete an online questionnaire. In total 7,000 adults completed the survey from 7 countries included the United States, United Kingdom, France, Germany, Australia, India, and Japan.
The post Love Bytes – How AI is shaping Modern Love appeared first on McAfee Blog.
Deep fakes are a growing concern in the age of digital media and can be extremely dangerous for school children. Deep fakes are digital images, videos, or audio recordings that have been manipulated to look or sound like someone else. They can be used to spread misinformation, create harassment, and even lead to identity theft. With the prevalence of digital media, it’s important to protect school children from deep fakes.
Educating students on deep fakes is an essential step in protecting them from the dangers of these digital manipulations. Schools should provide students with information about the different types of deep fakes and how to spot them.
Media literacy is an important skill that students should have in order to identify deep fakes and other forms of misinformation. Schools should provide students with resources to help them understand how to evaluate the accuracy of a digital image or video.
Schools should emphasize the importance of digital safety and provide students with resources on how to protect their online identities. This includes teaching students about the risks of sharing personal information online, using strong passwords, and being aware of phishing scams.
Schools should monitor online activity to ensure that students are not exposed to deep fakes or other forms of online harassment. Schools should have policies in place to protect students from online bullying and harassment, and they should take appropriate action if they find any suspicious activity.
By following these tips, schools can help protect their students from the dangers of deep fakes. Educating students on deep fakes, encouraging them to be media literate, promoting digital safety, and monitoring online activity are all important steps to ensure that school children are safe online.
Through quipping students with the tools they need to navigate the online world, schools can also help them learn how to use digital technology responsibly. Through educational resources and programs, schools can teach students the importance of digital citizenship and how to use digital technology ethically and safely. Finally, schools should promote collaboration and communication between parents, students, and school administration to ensure everyone is aware of the risks of deep fakes and other forms of online deception.
Deep fakes have the potential to lead to identity theft, particularly if deep fakes tools are used to steal the identities of students or even teachers. McAfee’s Identity Monitoring Service, as part of McAfee+, monitors the dark web for your personal info, including email, government IDs, credit card and bank account info, and more. We’ll help keep your personal info safe, with early alerts if your data is found on the dark web, so you can take action to secure your accounts before they’re used for identity theft.
The post How to Protect School Children From Deep Fakes appeared first on McAfee Blog.
With the rise of artificial intelligence (AI) and machine learning, concerns about the privacy of personal data have reached an all-time high. Generative AI is a type of AI that can generate new data from existing data, such as images, videos, and text. This technology can be used for a variety of purposes, from facial recognition to creating “deepfakes” and manipulating public opinion. As a result, it’s important to be aware of the potential risks that generative AI poses to your privacy.
In this blog post, we’ll discuss how to protect your privacy from generative AI.
Generative AI is a type of AI that uses existing data to generate new data. It’s usually used for things like facial recognition, speech recognition, and image and video generation. This technology can be used for both good and bad purposes, so it’s important to understand how it works and the potential risks it poses to your privacy.
Generative AI can be used to create deepfakes, which are fake images or videos that are generated using existing data. This technology can be used for malicious purposes, such as manipulating public opinion, identity theft, and spreading false information. It’s important to be aware of the potential risks that generative AI poses to your privacy.
Generative AI uses existing data to generate new data, so it’s important to be aware of what data you’re sharing online. Be sure to only share data that you’re comfortable with and be sure to use strong passwords and two-factor authentication whenever possible.
There are a number of privacy-focused tools available that can help protect your data from generative AI. These include tools like privacy-focused browsers, VPNs, and encryption tools. It’s important to understand how these tools work and how they can help protect your data.
It’s important to stay up-to-date on the latest developments in generative AI and privacy. Follow trusted news sources and keep an eye out for changes in the law that could affect your privacy.
By following these tips, you can help protect your privacy from generative AI. It’s important to be aware of the potential risks that this technology poses and to take steps to protect yourself and your data.
Of course, the most important step is to be aware and informed. Research and organizations that are using generative AI and make sure you understand how they use your data. Be sure to read the terms and conditions of any contracts you sign and be aware of any third parties that may have access to your data. Additionally, be sure to look out for notifications of changes in privacy policies and take the time to understand any changes that could affect you.
Finally, make sure to regularly check your accounts and reports to make sure that your data is not being used without your consent. You can also take the extra step of making use of the security and privacy features available on your device. Taking the time to understand which settings are available, as well as what data is being collected and used, can help you protect your privacy and keep your data safe.
This blog post was co-written with artificial intelligence (AI) as a tool to supplement, enhance, and make suggestions. While AI may assist in the creative and editing process, the thoughts, ideas, opinions, and the finished product are entirely human and original to their author. We strive to ensure accuracy and relevance, but please be aware that AI-generated content may not always fully represent the intent or expertise of human-authored material.
The post How to Protect Your Privacy From Generative AI appeared first on McAfee Blog.
AI scams are becoming increasingly common. With the rise of artificial intelligence and technology, fraudulent activity is becoming more sophisticated and sophisticated. As a result, it is becoming increasingly important for families to be aware of the dangers posed by AI scams and to take steps to protect themselves.
By taking these steps, you can help protect your family from AI scams. Educating yourself and your family about the potential risks of AI scams, monitoring your family’s online activity, using strong passwords, installing anti-virus software, and checking your credit report regularly can help keep your family safe from AI scams.
No one likes to be taken advantage of or scammed. By being aware of the potential risks of AI scams, you protect your family from becoming victims.
In addition, it is important to be aware of emails or texts that appear to be from legitimate sources but are actually attempts to entice you to click on suspicious links or provide personal information. If you receive a suspicious email or text, delete it immediately. If you are unsure, contact the company directly to verify that the message is legitimate. By being aware of potential AI scams keep your family safe from financial loss or identity theft.
You can also take additional steps to protect yourself and your family from AI scams. Consider using two-factor authentication when logging in to websites or apps, and keep all passwords and usernames secure. Be skeptical of unsolicited emails or texts never provide confidential information unless you are sure you know who you are dealing with. Finally, always consider the source and research any unfamiliar company or service before you provide any personal information. By taking these steps, you can help to protect yourself and your family from the dangers posed by AI scams.
monitor your bank accounts and credit reports to ensure that no unauthorized activity is taking place. Set up notifications to alert you of any changes or suspicious activity. Make sure to update your security software to the latest version and be aware of phishing attempts, which could be attempts to gain access to your personal information. If you receive a suspicious email or text, do not click on any links and delete the message immediately.
Finally, stay informed and know the signs of scam. Be your online accounts and look out for any requests for personal information. If something looks suspicious, trust your instincts and don’t provide any information. Report any suspicious activity to the authorities and make sure to spread the word to others from falling victim to AI scams.
This blog post was co-written with artifical intelligence (AI) as a tool to supplement, enhance, and make suggestions. While AI may assist in the creative and editing process, the thoughts, ideas, opinions, and the finished product are entirely human and original to their author. We strive to ensure accuracy and relevance, but please be aware that AI-generated content may not always fully represent the intent or expertise of human-authored material.
The post How to Protect Your Family From AI Scams appeared first on McAfee Blog.
Two massive data breaches in France have impacted roughly half the nation’s population. The data of an estimated 33 million people has been compromised, making this the country’s largest-ever data breach.
Attackers targeted two French healthcare payment service providers, Viamedis and Almerys. Both companies manage third-party payments for health insurance in France. According to the CNIL, (Commission nationale de l’informatique et des libertés) France’s data protection agency, data was compromised during two separate breaches that struck in early February.
From a statement issued by the CNIL, affected records of policyholders and their families include:
The CNIL further stated that data such as banking info, medical data, health reimbursements, postal details, telephone numbers, and emails were not swept up by the breaches.
The concern with this breach, as with any other, is how this breached info might get combined with info from other breaches. Taken together, bad actors might use that combined info to conduct follow-on attacks, including identity theft.
As such, the CNIL suggests the following for policyholders:
In the meantime, the CNIL stated that it’s investigating the attack further, particularly to determine whether the security measures in place were in line with European data standards and obligations.
Any time a data breach occurs, it means that your personal info might end up in the hands of a bad actor. In light of this, there are a few steps you can take to protect yourself in the aftermath of a data breach, which involves a combination of preventative steps and some monitoring on your part.
Report unauthorized use of your info or accounts immediately.
As noted by the CNIL, keep an eye on your account. If you note any unusual activity, notify Viamedis or Almerys immediately.
Keep an eye out for phishing attacks.
With some personal info in hand, bad actors might seek out more. They might follow up a breach with rounds of phishing attacks that direct you to bogus sites designed to steal your personal info. So it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for info, often in ways that urge or pressure you into acting. Always look out for phishing attacks, particularly after breaches.
With that, you can look into McAfee Scam Protection. It uses AI that detects suspicous links in email, texts, and social media messages. Further, it can block risky sites if you accidentally click or tap a link.
Change your passwords and use a password manager.
While it doesn’t appear that login info was affected, a password update is still a strong security move. Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly might make a stolen password worthless because it’s out of date.
Enable two-factor authentication.
While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone. If your accounts support two-factor authentication, enable it.
Consider using identity monitoring.
Breached and stolen info often ends up in dark web marketplaces where hackers, scammers, and thieves purchase it to commit yet more crime. Once it was difficult to know if your info was caught up in such marketplaces, yet now an Identity Monitoring service can do the detective work for you.
McAfee’s service monitors the dark web for your personal info, including email, government IDs, health IDs, credit card and bank account info, and more. This can help keep your personal info safe with early alerts that show you if your data is found on the dark web, an average of 10 months ahead of similar services. From there, you’ll get guidance that you can act on, which can help protect your info and accounts from potential theft.
We also offer identity restoration services through our McAfee+ Ultimate subscriptions. Identity restoration includes access to experts who can help generate an effective and efficient plan to quickly restore your identity, so you don’t have to tackle the issue by yourself.
Consider using comprehensive online protection.
A complete suite of online protection software can offer layers of extra security. It offers you the tools and services listed above, along with further features that can protect you online. That includes a VPN to keep your time online more private from online data collection while protecting it from thieves who’re out to steal credit card and account info. It also includes web browsing protection that can warn you of sketchy websites and malicious downloads that look to steal your info. In all, it’s thorough protection for your devices, privacy, and identity. And in a time of data breaches, that kind of protection has become essential.
Whether you’re a French citizen or not, word of this data breach offers an opportunity to bolster your defenses. Major breaches like these occur, just as we saw with the Facebook breach in 2021, the PayPal breach in 2023, and the 23andMe breach, also in 2023. Taking preventative steps now can put you a step ahead of the next one.
Of those steps, using comprehensive online protection software is the strongest. Protection like ours safeguards your privacy, identity, and devices in breadth and depth — protecting you from data breaches and all manner of scams and attacks that often follow them.
The post France Gets Hit with Its Largest Data Breach Ever — What You Need to Know appeared first on McAfee Blog.
Social media is part of our social fabric. So much so that over 56% of the global population are social media users to some degree or other. With all that sharing, conversing, and information passing between family and friends, social media can be a distinct digital extension of ourselves—making it important to know how you can protect your social media accounts from hacks and attacks.
Beyond the sheer number of people who’re on social media, there’s also the amount of time we spend on it. People worldwide spend an average of 147 minutes a day on social media. With users in the U.S. spending just over two hours on social media a day and users in the Philippines spending nearly four hours a day, that figure can vary widely. Yet it’s safe to say that a good portion of our day features time scrolling and thumbing through our social media feeds.
Given how much we enjoy and rely on social media, now’s a fine time to give your social media settings and habits a closer look so that you can get the most out of it with less fuss and worry. Whether you’re using Facebook, Instagram, TikTok, or whatnot, here are several things you can do that can help keep you safe and secure out there:
Passwords mark square one in your protection, with strong and unique passwords across all your accounts forming primary line of defense. Yet with all the accounts we have floating around, juggling dozens of strong and unique passwords can feel like a task—thus the temptation to use (and re-use) simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy.
Be critical of the invitations you receive. Out-and-out strangers could be more than just a stranger, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2021 alone, Facebook took action on 1.8 billion fake accounts. Reject such requests.
Nothing says “there’s nobody at home right now” like that post of you on vacation or sharing your location while you’re out on the town. In effect, such posts announce your whereabouts to a broad audience of followers (even a global audience, if you’re not posting privately, as called out above). Consider sharing photos and stories of your adventures once you’ve returned.
It’s a famous saying for a reason. Whether your profile is set to private or if you are using an app with “disappearing” messages and posts (like Snapchat), what you post can indeed be saved and shared again. It’s as simple as taking a screenshot. If you don’t want it out there, forever or otherwise, simply don’t post it.
We’re increasingly accustomed to the warnings about phishing emails, yet phishing attacks happen plenty on social media. The same rules apply. Don’t follow any links you get from strangers by way of instant or direct messengers. And keep your personal information close. Don’t pass out your email, address, or other info as well. Even those so-called “quiz” posts and websites can be ruses designed to steal bits and pieces of personal info that can be used as the basis of an attack.
Sadly, social media can also be a place where people pull a fast one. Get-rich-quick schemes, romance cons, and all kinds of imposters can set up shop in ads, posts, and even direct messages—typically designed to separate you from your personal information, money, or both. This is an entire topic to itself, and you can learn plenty more about quizzes and other identity theft scams to avoid on social media.
Some platforms such as Facebook allow users to review posts that are tagged with their profile names. Check your account settings and give yourself the highest degree of control over how and where your tags are used by others. This will help keep you aware of where you’re being mentioned by others and in what way.
Security software can protect you from clicking on malicious links while on social media while steering you clear of other threats like viruses, ransomware, and phishing attacks. It can look out for you as well, by protecting your privacy and monitoring your email, SSN, bank accounts, credit cards, and other personal information. With identity theft a rather commonplace occurrence today, security software is really a must.
Now you can point to a number that shows you just how safe you are with our Protection Score. It’s an industry first, and it works by taking stock of your overall security and grading it on a scale of 0 to 1,000. From there, it calls out any weak spots and then walks you through the steps to shore it up with personalized guidance. This way, you’re always in the know about your security, privacy, and personal identity on social media and practically wherever else your travels take you online.
The post How to Protect Your Social Media Accounts appeared first on McAfee Blog.
On Safer Internet Day, we ask an important question: how can you tell what’s real and what’s fake online?
There’s plenty of fakery out there, due in large part to AI-generated content. And spotting the difference takes a bit of work nowadays.
Taylor Swift showed us why back in January. More accurately, a Taylor Swift AI voice clone showed us why. Scammers combined old footage of Swift with phony AI-cloned audio that touted a free cookware giveaway. They went about it in a cagey way, using the Le Creuset brand as bait, a brand that her fans know she loves.
Of course, all people had to do was “answer a few questions” to get their “free” cookware. When some did, they wound up with stolen personal info. It’s one of many full-on identity theft scams with a bogus celebrity AI twist.
Of course, this wasn’t the first time that scammers used AI to trick well-meaning people. Last December saw AI voice-cloning tools mimic singer Kelly Clarksoni to sell weight-loss gummies. Over the summer, scammers posted other ads using the synthesized voice of Elon Muskii.
Meanwhile, more quietly yet no less damaging, we’ve seen a glut of AI-generated fakes flood our screens. They look more convincing than ever, as bad actors use AI tools to spin up fake videos, emails, texts, and images. They do it quickly and on the cheap, yet this fake content still has a polish to it. Much of it lacks the telltale signs of a fake, like poor spelling, grammar, and design.
Another example of AI-generated fake content comes from a BBC report on disinformation being fed to young studentsiii. In it, they investigated several YouTube channels that use AI to make videos. The creators of these channels billed them as educational content for children, yet the investigators found them packed with falsehoods and flat-out conspiracy theories.
This BBC report offers a prime example of deliberate disinformation, produced on a vast scale, passing itself off as the truth. It’s also one more example of how bad actors use AI, not for scams, but for spreading outright lies.
Amid all these scams and disinformation floating around, going online can feel like playing a game of “true or false.” Quietly, and sometimes not so quietly, we find ourselves asking, “Is what I’m seeing and hearing real?”
AI has made answering that question tougher, for sure. Yet that’s changing. In fact, we’re now using AI to spot AI. As security professionals, we can use AI to help sniff out what’s real and what’s fake. Like a lie detector.
We showcased that exact technology at the big CES tech show in Las Vegas earlier this year. Our own Project Mockingbird, which spots AI-generated voices with better than 90% accuracy. Here’s a look at it in action when we ran it against the Taylor Swift scam video. As the red lines spike, that’s our AI technology calling out what’s fake …
In addition to AI audio detection, we’re working on technology for image detection, video detection, and text detection as well — tools that will help us tell what’s real and what’s fake. It’s good to know technology like this is on the horizon.
Yet above and beyond technology, there’s you. Your own ability to spot a fake. You have a lie detector of your own built right in.
Like Ferris Bueller said in the movies years ago, “Life moves pretty fast …” and that’s true of the internet too. The speed of life online and the nature of our otherwise very busy days make it tough to spot fakes. We’re in a rush, and we don’t always stop and think if what we’re seeing and hearing is real. Yet that’s what it takes. Stopping, and asking a few quick questions.
As put forward by Common Sense Media, a handful of questions can help you sniff out what’s likely real and what’s likely false. As you read articles, watch videos, and so forth, you can ask yourself:
Answering only a few of them can help you spot a scam. Or at least get a sense that a scam might be afoot. Let’s use the Taylor Swift video as an example. Asking just three questions tells you a lot.
First, “what important info is left out?”
The video mentions a “packaging error.” Really? What kind of error? And why would it lead Le Creuset to give away thousands and thousands of dollars worth of their cookware? Companies have ways of correcting errors like these. So, that seems suspicious.
Second, “is this credible?”
This one gets a little tricky. Yet, watch the video closely. That first clip of Swift looks like a much younger Swift compared to the other shots used later. We’re seeing Taylor Swift from her different “eras” throughout, stitched together in a slapdash way. With that, note how quick the cuts are. Likely the scammers wanted to hide the poor lip-synching job they did. That seems yet more suspicious.
Lastly, “who paid for this content?”
OK, let’s say Le Creuset really did make a “packaging error.” Would they really put the time, effort, and money into an ad that features Taylor Swift? That would most certainly heap even more losses on those 3,000 “mispackaged” pieces of cookware. It doesn’t make sense.
While these questions didn’t give definitive answers, they certainly raised several red flags. Everything about this sounds like a scam, thanks to asking a few quick questions and running the answers through your own internal lie detector.
So, how you can tell what’s real and what’s fake online? In the time of AI, it’ll get easier as new technologies that detect fakes roll out. Yet as it is with staying safe online, the other part of knowing what’s true and false is you.
Hopping online today calls for a critical eye more now than ever. Bad actors can cook up content with AI at rates unseen until now. And they create it to strike a nerve. To lure you into a scam or to sway your thinking with disinformation. With that, content that riles you up, catches you by surprise, or that excites you into action is content that you should pause and think about.
Asking a few questions can help you spot a fake or give you a sense that something about that content isn’t quite right, both of which can keep you safer online.
The post Safer Internet Day: Telling What’s Real from What’s Fake Online appeared first on McAfee Blog.
As voters in the recent New Hampshire primary have found, a fake robocall of President Joe Biden has been making the rounds. Using AI voice-cloning technologies, the bogus message urges Democratic voters to stay home and “… save your vote for the November election.”
The phony message further went on to say, “Your vote makes a difference in November, not this Tuesday.”
NBC News first reported the storyi, and the New Hampshire Attorney General’s office has since launched an investigation into what it calls an apparent “unlawful attempt to disrupt the New Hampshire Presidential Primary Election and to suppress New Hampshire votersii.”
This is just one of the many AI voice-clone attacks we’ll see this year. Not only in the U.S., but worldwide, as crucial elections are held around the globe.
Indeed, billions of people will cast their votes this year, and the rise of AI technologies begs something important from all of us — everyone must be a skeptic.
With AI tools making voice clones, video and photo deepfakes, and other forms of disinformation so easy to create, people should be on guard. Put simply, we need to run the content we see and hear through our own personal lie detectors.
A couple of things make it tough to spot a fake, as AI tools create content that appears more and more convincing.
First, our online lives operate at high speed. We’re busy, and a lot of content zips across our screens each day. If something looks or sounds just legit enough, we might assume it’s authentic without questioning it.
Second, we encounter a high volume of content that results in big emotions, making us less critical of what we see and hear. When fake content riles us up with anger or outrage, we might react, rather than follow up and learn if it’s true or not.
That’s where your personal lie detector comes in. Take a moment. Pause. And ask yourself a few questions.
What kind of questions? Common Sense Media offers several that can help you sniff out what’s likely real and what’s likely false. As you read articles, watch videos, and or receive that robocall, you can ask yourself:
Answering only a few of them can help you spot a scam or a piece of disinformation. Or at least get a sense that a scam or disinformation might be afoot. Let’s use the President Biden robocall as an example. Asking only three questions tells you a lot.
First, “Is this credible?”
In the call, the phony message from the President asks voters to “… save your vote for the November election.” Would the leader of the world’s largest democracy truly ask you not to vote in an election? Not to exercise a basic right? No. That unlikelihood marks a strong indication of a fake.
Second, “Who might benefit from or be harmed by this message?”
This question takes a little more digging to answer. Because the Democratic party shifted its first Presidential primary election from New Hampshire to South Carolina this year, local supporters have launched a grassroots effort. Its intent is to encourage voters to write in Joe Biden on their Tuesday ballot to show support for their favored candidate. The disinformation contained in the AI clone robocall could undermine such efforts, marking yet another strong indication of a fake.
Lastly, “what important info is left out of the message?
How does “saving your vote” for another election help a candidate? The message fails to explain why. That’s because it doesn’t help. You have a vote in every election. There’s no saving your vote. This further raises a major red flag.
While these questions didn’t give definitive answers, they certainly call plenty of components of the audio into question. Everything about this robocall sounds like a piece of disinformation, once you ask yourself a few quick questions and run the answers through your own internal lie detector.
With the political stakes so particularly high this year, expect to see more of these disinformation campaigns worldwide. We predict that more bad actors will use AI tools to make candidates say things they never said, give people incorrect polling info, and generate articles that mislead people on any number of topics and issues.
Expect to use your lie detector. By slowing down and asking some of those “Common Sense” questions, you can uncover plenty.
Also, take comfort in knowing that we’re developing technologies that detect AI fakes, like our Project Mockingbird for AI-generated audio. Moreover, we’re working on technologies for image detection, video detection, and text detection as well. We want to make spotting a fake far easier than it is, something you can do in seconds. Like having an AI lie detector in your back pocket.
Between those technologies and your own common sense, you’ll have powerful tools to know what’s real and what’s fake out there.
The post Was the Fake Joe Biden Robocall Created with AI? appeared first on McAfee Blog.
Imagine a “Privacy Facts” label on the apps, devices, and websites you use. Like a digital version of the “Nutrition Facts” on the sides of your cereal boxes and other food you buy. With a quick look, you could see what the company behind that app, device, or website collects — and what they do with it.
Sadly, no such label exists. The fact of privacy today is that it takes work to uncover how the apps, devices, and websites you use collect your personal data and info.
To uncover those details, you’ll find yourself wading through privacy policies, which are known for their thick legalese. And they can get rather vague. Words like “may” and “might” leave the door open for what companies really do with the personal info and data they collect. They “may” share it with other parties and they “might” sell it to other parties as well.
Meanwhile, those other parties “may” or “might” use it for their own purposes. Other parties that are largely unknown to you, if not completely unknown, because they’re undisclosed.
As a result, once your personal data and info gets out there, it has a way of getting around.
Data and info collection powers the internet, which counts as yet one more fact of privacy. Yet that collection has its legal and ethical boundaries. And those boundaries stand front and center once again this Data Privacy Day.
Data Privacy Day gives us a chance to consider the importance of respecting privacy, of protecting data, and of building trust. Particularly on the internet, where data is the coin of the realm. It holds great value. Companies want it to improve their services and marketing. Bad actors want it to commit fraud and theft — or sell it on dark marketplaces.
Your clutch of personal data and info has a price tag hanging on it. That makes it worth protecting.
Granted, we think about privacy every day. The value it has. The importance of protecting it. And how we can make that protection it stronger and easier for you. That’s very much on our minds in a time where people say they have little idea about what personal data and info gets collected.
Indeed, plenty of people are scratching their heads about their privacy online. Findings from Pew Research in 2023 showed that roughly three-quarters of Americans surveyed said they feel like they have little or no control over data collectioni. Moreover, 67% of them said they understand little to nothing about what companies are doing with their personal data. That’s up 8% from 59% in 2019ii.
In four short years, more people feel like protecting their privacy is out of their hands. Even the ripple effects of the European Union’s General Data Protection Regulation (GDPR)iii and strong consumer privacy laws in a dozen or so U.S. statesiv haven’t increased their confidence. Only 61% of Americans feel that anything they do will make much difference when it comes to managing their privacy onlinev.
Yet something else has happened in those four years. Online protection software has become more powerful. Particularly when it comes to privacy. Even if things feel otherwise, you truly can take significant steps that make a difference in your privacy.
As far as our online protection software goes, it offers several simple and powerful ways to protect your privacy. McAfee+ features Personal Data Cleanup and Online Account Cleanup — two ways you can take control of your data and info. With them, you can:
Further, McAfee+ rounds things out with our VPN. That keeps you anonymous from advertisers and other data collectors, all while securing you from other prying eyes online.
Those handful of features, part of your overall identity and virus protection, can make you far more private. Even in a time of opaque privacy policies and heavy data collection online. Once again, our aim is to make that simple and powerful for you.
It really is too bad there’s not a label for privacy. Sure, it’d be nice if you could peer into the Privacy Facts of the apps, devices, and websites you use. But the good news is that online protection software can put you in control of your personal data and info without those details. You truly are in more charge of your privacy than you might feel nowadays.
[ii] https://www.pewresearch.org/internet/2023/10/18/how-americans-view-data-privacy/
[iii] https://gdpr.eu/what-is-gdpr/
[iv] https://pro.bloomberglaw.com/brief/state-privacy-legislation-tracker/
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