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How to Handle Retail SaaS Security on Cyber Monday

If forecasters are right, over the course of today, consumers will spend $13.7 billion. Just about every click, sale, and engagement will be captured by a CRM platform. Inventory applications will trigger automated re-orders; communication tools will send automated email and text messages confirming sales and sharing shipping information.  SaaS applications supporting retail efforts

Cyber Monday: Protect Yourself and Your Family from Online Shopping Scams

By: McAfee

The eagerly awaited holiday sales such as Black Friday and Cyber Monday are just around the corner. As consumers, we look forward to getting the best deals online, but we’re not the only ones. Hackers are also keenly anticipating these holidays but for different reasons. They use this period to come up with all sorts of shopping scams that can potentially put a dampener on the holiday spirit for unsuspecting shoppers.

This article provides you with ten tips to keep you and your family safe from online shopping scams this season. These tips will not only help you spot a good deal but also help you avoid falling prey to online scams, thereby ensuring that you keep your finances safe during this shopping season.

1. Be Cautious of Email Attachments from Retailers and Shippers

A common tactic employed by hackers involves the use of malware hidden in email attachments. During the holiday sales season, they often camouflage their malware in emails that claim to contain offers or shipping notifications. It is important to remember that legitimate retailers and shipping companies will not send offers, promo codes, or tracking numbers as email attachments. Instead, they will mention these details in the body of the email.

Therefore, be wary of any email attachments you receive from retailers or shippers. If something seems off, it probably is. Do not download or open suspicious attachments, as this could potentially lead to a malware attack.

Dig Deeper: McAfee Protects Against Suspicious Email Attachments

2. Thoroughly Review Links and Email Addresses

Scammers often employ a tactic known as “typosquatting,” where they create phony email addresses and URLs that look incredibly similar to the legitimate addresses of well-known companies and retailers. These are often sent via phishing emails, and instead of leading you to great deals, these links can direct you to scam websites that extract your login credentials, payment information, or even directly extract funds from your account when you attempt to place an order through them.

Therefore, it is imperative to double-check all email addresses and URLs before clicking on them. Look out for subtle discrepancies in the spelling or arrangement of characters, as these are often indicators of a scam. If a link or email address seems suspicious, do not click on it.

Dig Deeper: How Typosquatting Scams Work

3. Beware of Copycat Deals and Sites

In continuation with the previous point, scammers also set up websites that resemble those run by trusted retailers or brands. These websites often advertise special offers or attractive deals on popular holiday items. However, these are nothing more than a ruse to trick unsuspecting shoppers into divulging their personal and financial information.

These scam websites are often spread through social media, email, and other messaging platforms. It’s crucial to exercise skepticism when encountering such links. Instead of clicking on them, it’s always safer to visit the brand’s official website directly and look for the deal there. 

Dig Deeper: 8 Ways to Know If Online Stores Are Safe and Legit

4. Ensure You Have Adequate Protection While Shopping

Using a robust and comprehensive security software suite while shopping can provide you with additional layers of protection against scams. For instance, web browser protection features can block malicious and suspicious links, reducing the risk of falling prey to malware or a financial scam.

Ensure your antivirus software is up to date and your firewall is enabled. At the same time, enable secure browsing options available in your web browser. These simple steps can go a long way in securing your online shopping experience.

5. Diversify and Secure Your Passwords

Using the same passwords across multiple platforms is akin to giving hackers a free pass. If they manage to hack into one account, they can potentially gain access to others that share the same password. To avoid this, consider using a password manager. These tools can generate complex and unique passwords for each of your accounts and store them securely, saving you the hassle of remembering them all.

By diversifying your passwords and securing them effectively, you can significantly reduce the risk of becoming a victim of a hack or a scam. The importance of this proactive approach cannot be overstated in today’s interconnected world, where our personal and financial information is often just a few clicks away from prying eyes and malicious intent.

Dig Deeper: Strong Password Ideas to Keep Your Information Safe

6. Utilize Two-Factor Authentication

Two-factor authentication (2FA) is an invaluable tool that adds an extra layer of protection to your accounts. When 2FA is enabled, gaining access to your accounts isn’t as simple as just entering your username and password. Instead, you also need to input a unique, one-time-use code that is typically sent to your phone or email. This code acts as a second password, making your account significantly more secure.

If any of your accounts offer 2FA, it’s crucial to take advantage of this feature. While it might initially seem cumbersome, the added security is well worth the slight inconvenience.

7. Use a VPN When Shopping on Public Wi-Fi

Public Wi-Fi networks, such as those found in coffee shops and other public locations, can be dangerous due to their lack of security. If you shop online through a public Wi-Fi network, you’re essentially broadcasting your private information to anyone who cares to look. To prevent this, consider using a virtual private network (VPN).

VPNs encrypt your internet traffic, securing it against any prying eyes. This encryption protects your passwords, credit card numbers, and other sensitive information from being intercepted and misused. If you frequently shop online in public places, using a VPN is a must.

8. Opt for Credit Cards Over Debit Cards

In the U.S., the Fair Credit Billing Act protects against fraudulent charges on credit cards. Under this act, you can dispute any charges over $50 for goods and services that you never received or were billed incorrectly for. Moreover, many credit card companies offer policies that add to the protections provided by the Fair Credit Billing Act.

However, these protections don’t extend to debit cards. When you use a debit card, the money is immediately drawn from your bank account, making it more difficult to recover in case of fraud. So, for online shopping, it’s safer to use a credit card instead of a debit card.

9. Consider Getting a Virtual Credit Card

A virtual credit card can provide an extra layer of security for your online purchases. When you use one of these cards, it generates a temporary card number for each transaction, keeping your real card number safe. However, there are potential downsides to be aware of, such as difficulties with returns and refunds.

Before deciding to use a virtual credit card, understand its pros and cons. Research the policies of the issuing company so you can make an informed decision about whether or not it’s the right choice for you.

10. Monitor Your Credit Reports Closely

Given the number of accounts most of us manage and the rampant incidents of data breaches, it’s crucial to monitor your credit reports for any signs of fraud. An unexpected change in your credit score could indicate that someone has taken out a loan or credit card in your name. If you notice any discrepancies, report them immediately to the credit bureau and to the lender who reported the fraudulent information.

In the U.S., you’re entitled to a free credit report from each of the three major credit bureaus every year. Utilize this service and check your reports regularly. Remember, quickly identifying and reporting fraudulent activity is the key to mitigating its impact.

McAfee Pro Tip: Have you encountered a suspicious charge on your credit card and felt uncertain about the next steps? Get a credit monitoring service to monitor any unusual credit-related transactions that may be a potential sign of identity theft

Final Thoughts

As we approach Cyber Monday, it’s important to stay vigilant to protect yourself and your family from online scams. By taking simple precautions like verifying email addresses, resorting to 2FA, using a VPN while shopping on public Wi-Fi, and monitoring your credit reports, you can significantly reduce your chances of falling for an online shopping scam. Additionally, consider employing cybersecurity solutions like McAfee+, which offer robust protection against various online threats. Remember, if a deal seems too good to be true, it probably is. Happy and safe shopping!

The post Cyber Monday: Protect Yourself and Your Family from Online Shopping Scams appeared first on McAfee Blog.

Top Cyber Threats Facing E-Commerce Sites This Holiday Season

Delivering a superior customer experience is essential for any e-commerce business. For those companies, there's a lot at stake this holiday season. According to Digital Commerce 360, nearly $1.00 of every $4.00 spent on retail purchases during the 2022 holiday season will be spent online, resulting in $224 billion in e-commerce sales. To ensure your e-commerce site is ready for the holiday rush

Black Friday and Cyber Monday Scams: Beware of the Pitfalls

By: McAfee

With the shopping bonanzas of Black Friday and Cyber Monday comes a flurry of deals and offers, some of which are too good to be true. Unfortunately, the latter instances often become scams run by fraudsters seeking to take advantage of the shopping frenzy. In this article, we will discuss some of the most notorious Black Friday and Cyber Monday scams that you should keep an eye out for.

Understanding the Scams

Scammers are skilled manipulators who know how to twist human emotions to their advantage. They create a sense of urgency, fear, or stress, which are heightened during the holiday season rush. As people scramble to get the best deals and hard-to-get items, they often let their guard down, making them easy targets for these fraudsters. Knowing how to identify these scams is the first step to safeguarding yourself from becoming a victim.

Top Online Shopping Scams to Avoid

Whether you’re a seasoned online shopper or just getting started, this guide will help you identify the top online shopping scams today and stay one step ahead to enjoy a safer, more secure shopping experience:

1. The Fake Order Scam

As everyone is hurrying to grab the best deals during the holiday season, keeping track of all the orders can be challenging. Scammers leverage this situation, sending fake order confirmations via email or text. These seemingly legit confirmations often contain malware or phishing links that the scammers use to steal your identity. The best strategy is to track your orders directly from the seller’s website or platform.

2. The Phony Tracking Number Scam

Similar to the fake order scam, fraudsters send fake package tracking notifications as an email attachment or link. Actual retailers will never send tracking numbers via an attachment. Scammers use these tactics to infect your device with malware or direct you to phishing sites. As always, visit the seller’s site to get accurate tracking information for your order.

3. The Bogus Website Scam

Scammers are skilled at creating fake email addresses and URLs that resemble those of legitimate companies. These phishing emails often lead to scam sites that capture your login credentials and payment information. Avoid clicking on email links; it’s safer to type the URL manually and search for deals.

Dig Deeper: 7 Ways to Tell If It’s a Fake

4. The Hot Deal Scam

Scarcity is a prime tool for scammers. They create fake websites offering popular items that are generally hard to find. These scams can result in you paying for a product you’ll never receive and the scammer possessing your payment details. The Better Business Bureau provides useful reviews to help verify the legitimacy of a product or seller.

5. The Fake Charity Scam

During the holiday season, there’s a surge in charity donations, and scammers know this trend. They set up bogus charities and employ high-pressure tactics to get you to donate. Be wary of organizations that accept payment only through gift cards, wire transfers, or cryptocurrency. The U.S. Federal Trade Commission (FTC) offers resources to ensure your donations reach legitimate charities.

Avoiding Scams on Black Friday and Cyber Monday

Amidst the whirlwind of savings and special offers, there’s a lurking concern that every savvy shopper should be aware of – scams. Protecting yourself from potential scams during these shopping bonanzas is paramount. Several strategies are available to help you stay one step ahead of potential scammers and ensure a safe and successful shopping experience during Black Friday and Cyber Monday. Here are strategies you can follow:

Stick with known, legitimate retailers online

One of the simplest ways to avoid scammers is to shop from familiar and reputable online retailers. If you’re unsure about a retailer, the U.S. Better Business Bureau provides listings to help you research their reputation.

Look for the lock icon in your browser when you shop

Secure websites start with “https,” with the extra “s” standing for “secure.” You’ll often see a padlock icon in the address bar of your browser. If you don’t see these security indicators, avoid purchasing on that website.

McAfee Pro Tip: When you’re visiting a website, it’s important to keep your radar up for a few essential clues that tell you whether it’s safe or not. Sure, we’ve talked about the ‘https’ thing in the web address, but there are other giveaways, too, like phony icons and symbols, how well the website’s put together, how fast it loads, and a bunch of other stuff. Want to know more about how to check out if a website’s the real deal or not? Check how to tell whether a website is safe.

6. The False Discount Scam

In this scam, fraudsters lure victims with advertisements offering significant discounts on popular products. These advertisements usually contain a link redirecting you to a fraudulent website where your personal and financial information gets stolen. Always cross-check the offered prices with those on the manufacturer’s or well-known retailers’ websites. Also, check if the seller provides complete contact information. A lack of information or a recently registered website should raise a red flag.

7. The Social Media Gift Exchange Scam

During the holiday season, a gift exchange scam often resurfaces on social media. The concept is simple: you buy a gift worth a certain amount, typically $10, and supposedly receive several gifts in return. However, the only person who benefits is the scammer who initiated the scheme. This type of scam is not only deceptive but also illegal. If you encounter such a scheme on social media, report it immediately.

Dig Deeper: 6 Tips for Protecting Your Social Media Accounts

8. The Fraudulent Gift Card Scam

Scammers love gift cards! They use emails or text messages to trick you into thinking you’ve received a gift card from a friend or family member. These messages often contain links that, when clicked, install malware on your device or steal your personal information. Always verify the source before clicking on any links. And remember, if a deal sounds too good to be true, it probably is.

9. The Non-existent E-tailer Scam

Beware of new e-commerce sites offering popular items at massive discounts. Scammers often create fake e-commerce sites that vanish after collecting money from their victims. Always research the seller’s reputation before making a purchase. If you can’t find any reviews or feedback about the seller, it’s better to avoid the risk.

Dig Deeper: 8 Ways to Know If Online Stores Are Safe and Legit

10. The Smishing Scam

Smishing is a scam where fraudsters send text messages posing as reputable companies to trick individuals into revealing personal information. During the holiday season, these messages often link to a supposed deal or gift. However, the link usually leads to a fraudulent website designed to steal your data. Treat unsolicited print messages with caution, and never click on suspicious links.

Final Thoughts

While the holiday season brings joy and excitement, it also increases online shopping scams. Scammers use a variety of tactics, including fake order confirmations, phony tracking numbers, bogus websites, and nonexistent e-tailers, to trick their victims. To protect yourself, always verify the source before clicking on any links, research sellers before purchasing, and avoid deals that seem too good to be true. By being vigilant and taking precautions, you can safely navigate through the holiday shopping frenzy and prevent yourself from falling victim to these Black Friday and Cyber Monday scams. And, of course, don’t forget to equip your devices with security solutions further to improve your security, privacy, and finances.

The post Black Friday and Cyber Monday Scams: Beware of the Pitfalls appeared first on McAfee Blog.

Black Friday and Cyber Monday – here’s what you REALLY need to do!

The world fills up with cybersecurity tips every year when Black Friday comes round. But what about the rest of the year?

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