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The eagerly awaited holiday sales such as Black Friday and Cyber Monday are just around the corner. As consumers, we look forward to getting the best deals online, but we’re not the only ones. Hackers are also keenly anticipating these holidays but for different reasons. They use this period to come up with all sorts of shopping scams that can potentially put a dampener on the holiday spirit for unsuspecting shoppers.
This article provides you with ten tips to keep you and your family safe from online shopping scams this season. These tips will not only help you spot a good deal but also help you avoid falling prey to online scams, thereby ensuring that you keep your finances safe during this shopping season.
A common tactic employed by hackers involves the use of malware hidden in email attachments. During the holiday sales season, they often camouflage their malware in emails that claim to contain offers or shipping notifications. It is important to remember that legitimate retailers and shipping companies will not send offers, promo codes, or tracking numbers as email attachments. Instead, they will mention these details in the body of the email.
Therefore, be wary of any email attachments you receive from retailers or shippers. If something seems off, it probably is. Do not download or open suspicious attachments, as this could potentially lead to a malware attack.
→ Dig Deeper: McAfee Protects Against Suspicious Email Attachments
Scammers often employ a tactic known as “typosquatting,” where they create phony email addresses and URLs that look incredibly similar to the legitimate addresses of well-known companies and retailers. These are often sent via phishing emails, and instead of leading you to great deals, these links can direct you to scam websites that extract your login credentials, payment information, or even directly extract funds from your account when you attempt to place an order through them.
Therefore, it is imperative to double-check all email addresses and URLs before clicking on them. Look out for subtle discrepancies in the spelling or arrangement of characters, as these are often indicators of a scam. If a link or email address seems suspicious, do not click on it.
→ Dig Deeper: How Typosquatting Scams Work
In continuation with the previous point, scammers also set up websites that resemble those run by trusted retailers or brands. These websites often advertise special offers or attractive deals on popular holiday items. However, these are nothing more than a ruse to trick unsuspecting shoppers into divulging their personal and financial information.
These scam websites are often spread through social media, email, and other messaging platforms. It’s crucial to exercise skepticism when encountering such links. Instead of clicking on them, it’s always safer to visit the brand’s official website directly and look for the deal there.
→ Dig Deeper: 8 Ways to Know If Online Stores Are Safe and Legit
Using a robust and comprehensive security software suite while shopping can provide you with additional layers of protection against scams. For instance, web browser protection features can block malicious and suspicious links, reducing the risk of falling prey to malware or a financial scam.
Ensure your antivirus software is up to date and your firewall is enabled. At the same time, enable secure browsing options available in your web browser. These simple steps can go a long way in securing your online shopping experience.
Using the same passwords across multiple platforms is akin to giving hackers a free pass. If they manage to hack into one account, they can potentially gain access to others that share the same password. To avoid this, consider using a password manager. These tools can generate complex and unique passwords for each of your accounts and store them securely, saving you the hassle of remembering them all.
By diversifying your passwords and securing them effectively, you can significantly reduce the risk of becoming a victim of a hack or a scam. The importance of this proactive approach cannot be overstated in today’s interconnected world, where our personal and financial information is often just a few clicks away from prying eyes and malicious intent.
→ Dig Deeper: Strong Password Ideas to Keep Your Information Safe
Two-factor authentication (2FA) is an invaluable tool that adds an extra layer of protection to your accounts. When 2FA is enabled, gaining access to your accounts isn’t as simple as just entering your username and password. Instead, you also need to input a unique, one-time-use code that is typically sent to your phone or email. This code acts as a second password, making your account significantly more secure.
If any of your accounts offer 2FA, it’s crucial to take advantage of this feature. While it might initially seem cumbersome, the added security is well worth the slight inconvenience.
Public Wi-Fi networks, such as those found in coffee shops and other public locations, can be dangerous due to their lack of security. If you shop online through a public Wi-Fi network, you’re essentially broadcasting your private information to anyone who cares to look. To prevent this, consider using a virtual private network (VPN).
VPNs encrypt your internet traffic, securing it against any prying eyes. This encryption protects your passwords, credit card numbers, and other sensitive information from being intercepted and misused. If you frequently shop online in public places, using a VPN is a must.
In the U.S., the Fair Credit Billing Act protects against fraudulent charges on credit cards. Under this act, you can dispute any charges over $50 for goods and services that you never received or were billed incorrectly for. Moreover, many credit card companies offer policies that add to the protections provided by the Fair Credit Billing Act.
However, these protections don’t extend to debit cards. When you use a debit card, the money is immediately drawn from your bank account, making it more difficult to recover in case of fraud. So, for online shopping, it’s safer to use a credit card instead of a debit card.
A virtual credit card can provide an extra layer of security for your online purchases. When you use one of these cards, it generates a temporary card number for each transaction, keeping your real card number safe. However, there are potential downsides to be aware of, such as difficulties with returns and refunds.
Before deciding to use a virtual credit card, understand its pros and cons. Research the policies of the issuing company so you can make an informed decision about whether or not it’s the right choice for you.
Given the number of accounts most of us manage and the rampant incidents of data breaches, it’s crucial to monitor your credit reports for any signs of fraud. An unexpected change in your credit score could indicate that someone has taken out a loan or credit card in your name. If you notice any discrepancies, report them immediately to the credit bureau and to the lender who reported the fraudulent information.
In the U.S., you’re entitled to a free credit report from each of the three major credit bureaus every year. Utilize this service and check your reports regularly. Remember, quickly identifying and reporting fraudulent activity is the key to mitigating its impact.
McAfee Pro Tip: Have you encountered a suspicious charge on your credit card and felt uncertain about the next steps? Get a credit monitoring service to monitor any unusual credit-related transactions that may be a potential sign of identity theft.
As we approach Cyber Monday, it’s important to stay vigilant to protect yourself and your family from online scams. By taking simple precautions like verifying email addresses, resorting to 2FA, using a VPN while shopping on public Wi-Fi, and monitoring your credit reports, you can significantly reduce your chances of falling for an online shopping scam. Additionally, consider employing cybersecurity solutions like McAfee+, which offer robust protection against various online threats. Remember, if a deal seems too good to be true, it probably is. Happy and safe shopping!
The post Cyber Monday: Protect Yourself and Your Family from Online Shopping Scams appeared first on McAfee Blog.
Everyone loves a great deal when they shop online. Until they discover it’s a rip-off.
Social media ads for vintage wear. Website ads for home entertainment gear. Search ads for handbags. Some of these ads aren’t what they seem. Instead of leading you to deals on a trustworthy ecommerce site, the ads take you to a bogus page designed to steal your money and personal info.
Unfortunately, it happens. And one global report estimated that online shoppers lost $41 billion to fraud in 2022. How do scammers pull it off? With the same tools that legitimate businesses use.
Let’s look at how they do it and how you can steer clear of their tricks.
Many of today’s scammers work in organized fashion. They oversee large cybercrime operations that run much like a business. They employ web designers, coders, marketing teams, and customer call centers that mimic a genuine online retailer. Which makes sense. The more they can look and act like the real thing, the more likely they can lure victims into their online stores.
Smaller bands of scammers get in on this action as well. Just as a small business can easily create an online store with any number of off-the-shelf services and solutions, so can a couple of scammers.
In this way, scammers large and small can readily create a professional-looking website, create effective ads to drive traffic to it, and collect financial information from there.
Yet, some scammers don’t steal financial information outright. They might indeed ship you the goods, but they won’t be the goods you ordered. They’re counterfeit. And it might be part of a large-scale operation that exploits child workers.
Whether they’re out to steal your money or sell you knockoff goods, online shopping scams tend to ramp up around gift-giving seasons. They’ll bait shoppers with hard-to-find items, tout steep discounts on other popular items, and otherwise play into the rush of holiday gift buying. Yet they crop up year-round as well. Really, any time you shop is a time to be on the lookout for them.
This is a great piece of advice to start with. Directly typing in the correct address for online stores and retailers is a prime way to avoid scammers online. In the case of retailers that you don’t know much about, the U.S. Better Business Bureau (BBB) asks shoppers to do their research. Ensure that the retailer has a good reputation. The BBB makes that easier with a listing of retailers you can search by typing in their name.
Also in the U.S., you can visit the website of your state’s Secretary of State. There you can search for the business in question, learn when it was founded, if it’s still active, or if it exists at all. For businesses based in a state other than your own, you can visit that state’s Secretary of State website for information. For a state-by-state list of Secretaries of State, you can visit the Secretary of State Corporate Search page here.
For a listing of businesses with international locations, organizations like S&P Global Ratings and the Dun and Bradstreet Corporation can provide background information.
Never heard of that retailer before? See when they launched their website. A relatively new site might be a sign that it’s part of a scam.
A quick visit to the ICANN (Internet Corporation for Assigned Names and Numbers) website can show you certain background information for any website you type in. Given how quickly and easily scammers can register and launch a website, this kind of information can help you sniff out a scam.
Of course, it might also indicate a new business that’s entirely legitimate, so a little more digging is called for. That’s where reviews come in. Aside from the resources listed above, a simple web search of “[company name] reviews” or “[company name] scam” can help you find out if the retailer is legit.
3. Look for the lock icon in your browser when you shop.
Secure websites begin their addresses with “https,” not just “http.” That extra “s” stands for “secure,” which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don’t see that it’s secure, it’s best to avoid making purchases on that website.
4. Pay with a credit card instead of your debit card.
Credit cards offer fraud protections that debit cards don’t. Another key difference: when fraud occurs with a debit card, you fight to get your money back—it’s gone straight out of your account. With a credit card, the issuer fights to get their money back. They’re the ones who take the financial hit.
Additionally, in the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards. The act gives citizens the power to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren’t afforded the same protection under the Act. Avoid using a debit card while shopping online and use your credit card instead.
Two-factor authentication is an extra layer of defense on top of your username and password. It adds a one-time-use code to access your login procedure, typically sent to your smartphone by text or call. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you’ll get.
Public Wi-Fi in coffee shops and other public locations can expose your private surfing to prying eyes because those networks are open to all. A virtual private network (VPN) encrypts your browsing, shopping, and other internet traffic. That makes it secure from bad actors who try to intercept your data on public Wi-Fi, which can include your passwords and credit card numbers.
A complete suite of online protection software like McAfee+ can offer layers of extra security while you shop. It includes web browser protection that can block malicious and questionable links that might lead you down the road to malware or a phishing scam— along with a password manager that can create and securely store strong, unique passwords.
Social media has made it easier for sellers large and small to reach customers online. It’s made it easier for scammers to reach victims too.
If you’re on social media, you’ve certainly seen your share of ads. Some are from companies and retailers you know and trust. Yet more are from names you’ve likely never heard of. They might be legitimate businesses, yet they might be fronts for a convincing-looking scam.
These ads end up on social media the same way ads from legitimate businesses do, by way of social media ad platforms. Social media companies created these platforms so advertisers can reach millions of individual users based upon their age group, hobbies and interests, past purchases, and so on.
For example, a scammer might target younger shoppers with an interest in retro fashion. From there, the scammer can narrow that down to target people who live in metropolitan areas who like 1980s memorabilia. The scammers then create an ad that takes that audience to a phony website loaded with bogus t-shirts, coats, and bags.
All of it costs relatively little. A small ad budget of a few hundred dollars can give scammers exposure to millions of potential victims.
The best way to avoid getting stung by these sites is to do your homework. Seek out the company’s track record. Look for reviews. And if you’re unsure, take a pass. Don’t shop with that company.
Shopping scams can look and feel rather sophisticated today. With a host of low-cost and easy-to-use tools for publishing and advertising online, scammers of all sizes can create bogus shopping experiences that look convincing.
So buyers be wary. Before you click or tap on that ad, do some research. Determine if the company is legitimate, if it’s had complaints waged against it, and how those complaints were resolved. And always use your credit card. It offers the best consumer protections you have in the event you do end up getting scammed.
The post Steer Clear of Rip-offs: Top Tips for Safer Online Shopping appeared first on McAfee Blog.
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