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How Do Hackers Hack Phones and How Can I Prevent It?

How do hackers hack phones? In several ways. But also, there are several ways you can prevent it from happening to you. The thing is that our phones are like little treasure chests. They’re loaded with plenty of personal data, and we use them to shop, bank, and take care of other personal and financial matters—all of which are of high value to identity thieves. However, you can protect yourself and your phone by knowing what to look out for and by taking a few simple steps. Let’s break it down by first understanding what phone hacking is, taking a look at some common attacks, and learning how you can prevent it.

What is phone hacking?

Phone hacking refers to any method where an unauthorized third party gains access to your smartphone and its data. This isn’t just one single technique; it covers a wide range of cybercrimes. A phone hack can happen through software vulnerabilities, like the spyware campaigns throughout the years that could monitor calls and messages. It can also occur over unsecured networks, such as a hacker intercepting your data on public Wi-Fi. Sometimes, it’s as simple as physical access, where someone installs tracking software on an unattended device. 

Types of smartphone hacks and attacks

Hackers have multiple avenues of attacking your phone. Among these common methods are using malicious apps disguised as legitimate software, exploiting the vulnerabilities of unsecure public Wi-Fi networks, or deploying sophisticated zero-click exploits that require no interaction from you at all. The most common method, however, remains social engineering, where they trick you into giving them access. Let’s further explore these common hacking techniques below.

Hacking software

Whether hackers sneak it onto your phone by physically accessing your phone or by tricking you into installing it via a phony app, a sketchy website, or a phishing attack, hacking software can create problems for you in a couple of ways:

  • Keylogging: In the hands of a hacker, keylogging works like a stalker by snooping information as you type, tap, and even talk on your phone.
  • Trojans: Trojans are malware disguised in your phone to extract important data, such as credit card account details or personal information.

Some possible signs of hacking software on your phone include:

  • A battery that drains way too quickly.
  • Your phone runs a little sluggish or gets hot.
  • Apps quit suddenly or your phone shuts off and turns back on.
  • You see unrecognized data, text, or other charges on your bill.

In all, hacking software can eat up system resources, create conflicts with other apps, and use your data or internet connection to pass your personal information into the hands of hackers.

Phishing attacks

This classic form of attack has been leveled at our computers for years. Phishing is where hackers impersonate a company or trusted individual to get access to your accounts or personal info or both. These attacks take many forms such as emails, texts, instant messages, and so forth, some of which can look really legitimate. Common to them are links to bogus sites that attempt to trick you into handing over personal info or that install malware to wreak havoc on your device or likewise steal information. Learning to spot a phishing attack is one way to keep yourself from falling victim to one.

Bluetooth hacking

Professional hackers can use dedicated technologies that search for vulnerable mobile devices with an open Bluetooth connection. Hackers can pull off these attacks when they are within range of your phone, up to 30 feet away, usually in a populated area. When hackers make a Bluetooth connection to your phone, they might access your data and info, yet that data and info must be downloaded while the phone is within range. This is a more sophisticated attack given the effort and technology involved.

SIM card swapping

In August of 2019, then CEO of Twitter had his phone hacked by SIM card swapping scam. In this type of scam, a hacker contacts your phone provider, pretends to be you, then asks for a replacement SIM card. Once the provider sends the new SIM to the hacker, the old SIM card is deactivated, and your phone number will be effectively stolen. This enables the hacker to take control of your phone calls, messages, among others. The task of impersonating someone else seems difficult, yet it happened to the CEO of a major tech company, underscoring the importance of protecting your personal info and identity online to prevent hackers from pulling off this and other crimes.

Vishing or voice phishing

While a phone call itself cannot typically install malware on your device, it is a primary tool for social engineering, known as vishing or voice phishing. A hacker might call, impersonating your bank or tech support company, and trick you into revealing sensitive information like passwords or financial details. They might also try to convince you to install a malicious app. Another common tactic is the “one-ring” scam, where they hang up hoping you’ll call back a premium-rate number. To stay safe, be wary of unsolicited calls, never provide personal data, block suspicious numbers, and check that your call forwarding isn’t enabled.

Low-power mode hacks

Generally, a phone that is powered off is a difficult target for remote hackers. However, modern smartphones aren’t always truly off. Features like Apple’s Find My network can operate in a low-power mode, keeping certain radios active. Furthermore, if a device has been previously compromised with sophisticated firmware-level malware, it could activate upon startup. The more common risk involves data that was already stolen before the phone was turned off or if the device is physically stolen. While it’s an uncommon scenario, the only sure way to take a device offline and completely sever all power is by removing the battery, where possible.

Camera hacks

Hacking a phone’s camera is referred to as camfecting, usually done through malware or spyware hidden within a rogue application. Once installed, these apps can gain unauthorized permission to access your camera and record video or capture images without your knowledge. Occasionally, vulnerabilities in a phone’s operating system (OS) have been discovered that could allow for this, though these are rare and usually patched quickly. Protect yourself by regularly reviewing app permissions in your phone’s settings—for both iOS and Android—and revoking camera access for any app that doesn’t absolutely need it. Always keep your OS and apps updated to the latest versions.

Android vs. iPhone: Which is harder to hack?

This is a long-standing debate with no simple answer. iPhones are generally considered more secure due to Apple’s walled garden approach: a closed ecosystem, a strict vetting process for the App Store, and timely security updates for all supported devices. Android’s open-source nature offers more flexibility but also creates a more fragmented ecosystem, where security updates can be delayed depending on the device manufacturer. However, both platforms use powerful security features like application sandboxing. 

The most important factor is not the brand but your behavior. A user who practices good digital hygiene—using strong passwords, avoiding suspicious links, and vetting apps—is well-protected on any platform.

Signs your phone has been hacked

Detecting a phone hack early can save you from significant trouble. Watch for key red flags: your battery draining much faster than usual, unexpected spikes in your mobile data usage, a persistently hot device even when idle, or a sudden barrage of pop-up ads. You might also notice apps you don’t remember installing or find that your phone is running unusually slow. To check, go into your settings to review your battery and data usage reports for any strange activity. The most effective step you can take is to install a comprehensive security app, like McAfee® Mobile Security, to run an immediate scan and detect any threats.

How to remove a hacker from your phone

Discovering that your phone has been hacked can be alarming, but acting quickly can help you regain control and protect your personal information. Here are the urgent steps to take so you can remove the hacker, secure your accounts, and prevent future intrusions.

  1. Disconnect immediately: Turn on Airplane Mode to cut off the hacker’s connection to your device via Wi-Fi and cellular data.
  2. Run an antivirus scan: Use a reputable mobile security app to scan your phone, and identify and remove malicious software.
  3. Review and remove apps: Manually check your installed applications. Delete any you don’t recognize or that look suspicious. While you’re there, review app permissions and revoke access for any apps that seem overly intrusive.
  4. Change your passwords: Using a separate, secure device, change the passwords for your critical accounts immediately—especially for your email, banking, and social media.
  5. Perform a factory reset: For persistent infections, a factory reset is the most effective solution. This will wipe all data from your phone, so ensure you have a clean backup—the time before you suspected a hack—to restore from.
  6. Monitor your accounts: After securing your device, keep a close eye on your financial and online accounts for any unauthorized activity.

10 tips to prevent your phone from being hacked

While there are several ways a hacker can get into your phone and steal personal and critical information, here are a few tips to keep that from happening:

  1. Use comprehensive security software. We’ve gotten into the good habit of using this on our desktop and laptop computers. Our phones? Not so much. Installing security software on your smartphone gives you a first line of defense against attacks, plus additional security features.
  2. Update your phone OS and its apps. Keeping your operating system current is the primary way to protect your phone. Updates fix vulnerabilities that cybercriminals rely on to pull off their malware-based attacks. Additionally, those updates can help keep your phone and apps running smoothly while introducing new, helpful features.
  3. Stay safe on the go with a VPN. One way that crooks hack their way into your phone is via public Wi-Fi at airports, hotels, and even libraries. This means your activities are exposed to others on the network—your bank details, password, all of it. To make a public network private and protect your data, use a virtual private network.
  4. Use a password manager. Strong, unique passwords offer another primary line of defense, but juggling dozens of passwords can be a task, thus the temptation to use and reuse simpler passwords. Hackers love this because one password can be the key to several accounts. Instead, try a password manager that can create those passwords for you and safely store them as well. Comprehensive security software will include one.
  5. Avoid public charging stations. Charging your device at a public station seems so convenient. However, some hackers have been known to juice jack by installing malware into the charging station, while stealing your passwords and personal info. Instead, bring a portable power pack that you can charge ahead of time. They’re pretty inexpensive and easy to find.
  6. Keep your eyes on your phone. Many hacks happen simply because a phone falls into the wrong hands. This is a good case for password or PIN protecting your phone, as well as turning on device tracking to locate your phone or wipe it clean remotely if you need to. Apple and Google provide their users with a step-by-step guide for remotely wiping devices.
  7. Encrypt your phone. Encrypting your cell phone can save you from being hacked and can protect your calls, messages, and critical information. To check if your iPhone is encrypted, go into Touch ID & Passcode, scroll to the bottom, and see if data protection is enabled. Typically, this is automatic if you have a passcode enabled. Android users have automatic encryption depending on the type of phone.
  8. Lock your SIM card. Just as you can lock your phone, you can also lock the SIM card that is used to identify you, the owner, and to connect you to your cellular network. Locking it keeps your phone from being used on any other network than yours. If you own an iPhone, you can lock it by following these simple directions. For other platforms, check out the manufacturer’s website.
  9. Turn off your Wi-Fi and Bluetooth when not in use. Think of it as closing an open door. As many hacks rely on both Wi-Fi and Bluetooth to be performed, switching off both can protect your privacy in many situations. You can easily turn off both from your settings by simply pulling down the menu on your home screen.
  10. Steer clear of unvetted third-party app stores. Google Play and Apple’s App Store have measures in place to review and vet apps, and ensure that they are safe and secure. Third-party sites may not have that process and might intentionally host malicious apps. While some cybercriminals have found ways to circumvent Google and Apple’s review process, downloading a safe app from them is far greater than anywhere else.

Final thoughts

Your smartphone is central to your life, so protecting it is essential. Ultimately, your proactive security habits are your strongest defense against mobile hacking. Make a habit of keeping your operating system and apps updated, be cautious about the links you click and the networks you join, and use a comprehensive security solution like McAfee® Mobile Security.

By staying vigilant and informed, you can enjoy all the benefits of your mobile device with confidence and peace of mind. Stay tuned to McAfee for the latest on how to protect your digital world from emerging threats.

The post How Do Hackers Hack Phones and How Can I Prevent It? appeared first on McAfee Blog.

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