Fintech Giant Finastra Investigating Data Breach

The financial technology firm Finastra is investigating the alleged large-scale theft of information from its internal file transfer platform, KrebsOnSecurity has learned. Finastra, which provides software and services to 45 of the world’s top 50 banks, notified customers of the security incident after a cybercriminal began selling more than 400 gigabytes of data purportedly stolen from the company.

London-based Finastra has offices in 42 countries and reported $1.9 billion in revenues last year. The company employs more than 7,000 people and serves approximately 8,100 financial institutions around the world. A major part of Finastra’s day-to-day business involves processing huge volumes of digital files containing instructions for wire and bank transfers on behalf of its clients.

On November 8, 2024, Finastra notified financial institution customers that on Nov. 7 its security team detected suspicious activity on Finastra’s internally hosted file transfer platform. Finastra also told customers that someone had begun selling large volumes of files allegedly stolen from its systems.

“On November 8, a threat actor communicated on the dark web claiming to have data exfiltrated from this platform,” reads Finastra’s disclosure, a copy of which was shared by a source at one of the customer firms.

“There is no direct impact on customer operations, our customers’ systems, or Finastra’s ability to serve our customers currently,” the notice continued. “We have implemented an alternative secure file sharing platform to ensure continuity, and investigations are ongoing.”

But its notice to customers does indicate the intruder managed to extract or “exfiltrate” an unspecified volume of customer data.

“The threat actor did not deploy malware or tamper with any customer files within the environment,” the notice reads. “Furthermore, no files other than the exfiltrated files were viewed or accessed. We remain focused on determining the scope and nature of the data contained within the exfiltrated files.”

In a written statement in response to questions about the incident, Finastra said it has been “actively and transparently responding to our customers’ questions and keeping them informed about what we do and do not yet know about the data that was posted.” The company also shared an updated communication to its clients, which said while it was still investigating the root cause, “initial evidence points to credentials that were compromised.”

“Additionally, we have been sharing Indicators of Compromise (IOCs) and our CISO has been speaking directly with our customers’ security teams to provide updates on the investigation and our eDiscovery process,” the statement continues. Here is the rest of what they shared:

“In terms of eDiscovery, we are analyzing the data to determine what specific customers were affected, while simultaneously assessing and communicating which of our products are not dependent on the specific version of the SFTP platform that was compromised. The impacted SFTP platform is not used by all customers and is not the default platform used by Finastra or its customers to exchange data files associated with a broad suite of our products, so we are working as quickly as possible to rule out affected customers. However, as you can imagine, this is a time-intensive process because we have many large customers that leverage different Finastra products in different parts of their business. We are prioritizing accuracy and transparency in our communications.

Importantly, for any customers who are deemed to be affected, we will be reaching out and working with them directly.”

On Nov. 8, a cybercriminal using the nickname “abyss0” posted on the English-language cybercrime community BreachForums that they’d stolen files belonging to some of Finastra’s largest banking clients. The data auction did not specify a starting or “buy it now” price, but said interested buyers should reach out to them on Telegram.

According to screenshots collected by the cyber intelligence platform Ke-la.com, abyss0 first attempted to sell the data allegedly stolen from Finastra on October 31, but that earlier sales thread did not name the victim company. However, it did reference many of the same banks called out as Finastra customers in the Nov. 8 post on BreachForums.

The October sales thread also included a starting price: $20,000. By Nov. 3, that price had been reduced to $10,000. A review of abyss0’s posts to BreachForums reveals this user has offered to sell databases stolen in several dozen other breaches advertised over the past six months.

The apparent timeline of this breach suggests abyss0 gained access to Finastra’s file sharing system at least a week before the company says it first detected suspicious activity, and that the Nov. 7 activity cited by Finastra may have been the intruder returning to exfiltrate more data.

Maybe abyss0 found a buyer who paid for their early retirement. We may never know, because this person has effectively vanished. The Telegram account that abyss0 listed in their sales thread appears to have been suspended or deleted. Likewise, abyss0’s account on BreachForums no longer exists, and all of their sales threads have since disappeared.

It seems improbable that both Telegram and BreachForums would have given this user the boot at the same time. The simplest explanation is that something spooked abyss0 enough for them to abandon a number of pending sales opportunities, in addition to a well-manicured cybercrime persona.

In March 2020, Finastra suffered a ransomware attack that sidelined a number of the company’s core businesses for days. According to reporting from Bloomberg, Finastra was able to recover from that incident without paying a ransom.

This is a developing story. Updates will be noted with timestamps. If you have any additional information about this incident, please reach out to krebsonsecurity @ gmail.com or at protonmail.com.

An Interview With the Target & Home Depot Hacker

In December 2023, KrebsOnSecurity revealed the real-life identity of Rescator, the nickname used by a Russian cybercriminal who sold more than 100 million payment cards stolen from Target and Home Depot between 2013 and 2014. Moscow resident Mikhail Shefel, who confirmed using the Rescator identity in a recent interview, also admitted reaching out because he is broke and seeking publicity for several new money making schemes.

Mr. Shefel, who recently changed his legal surname to Lenin, was the star of last year’s story, Ten Years Later, New Clues in the Target Breach. That investigation detailed how the 38-year-old Shefel adopted the nickname Rescator while working as vice president of payments at ChronoPay, a Russian financial company that paid spammers to advertise fake antivirus scams, male enhancement drugs and knockoff pharmaceuticals.

Mr. Shefel did not respond to requests for comment in advance of that December 2023 profile. Nor did he respond to reporting here in January 2024 that he ran an IT company with a 34-year-old Russian man named Aleksandr Ermakov, who was sanctioned by authorities in Australia, the U.K. and U.S. for stealing data on nearly 10 million customers of the Australian health insurance giant Medibank.

But not long after KrebsOnSecurity reported in April that Shefel/Rescator also was behind the theft of Social Security and tax information from a majority of South Carolina residents in 2012, Mr. Shefel began contacting this author with the pretense of setting the record straight on his alleged criminal hacking activities.

In a series of live video chats and text messages, Mr. Shefel confirmed he indeed went by the Rescator identity for several years, and that he did operate a slew of websites between 2013 and 2015 that sold payment card data stolen from Target, Home Depot and a number of other nationwide retail chains.

Shefel claims the true mastermind behind the Target and other retail breaches was Dmitri Golubov, an infamous Ukrainian hacker known as the co-founder of Carderplanet, among the earliest Russian-language cybercrime forums focused on payment card fraud. Mr. Golubov could not be reached for comment, and Shefel says he no longer has the laptop containing evidence to support that claim.

Shefel asserts he and his team were responsible for developing the card-stealing malware that Golubov’s hackers installed on Target and Home Depot payment terminals, and that at the time he was technical director of a long-running Russian cybercrime community called Lampeduza.

“My nickname was MikeMike, and I worked with Dmitri Golubov and made technologies for him,” Shefel said. “I’m also godfather of his second son.”

A week after breaking the story about the 2013 data breach at Target, KrebsOnSecurity published Who’s Selling Cards from Target?, which identified a Ukrainian man who went by the nickname Helkern as Rescator’s original identity. But Shefel claims Helkern was subordinate to Golubov, and that he was responsible for introducing the two men more than a decade ago.

“Helkern was my friend, I [set up a] meeting with Golubov and him in 2013,” Shefel said. “That was in Odessa, Ukraine. I was often in that city, and [it’s where] I met my second wife.”

Shefel claims he made several hundred thousand dollars selling cards stolen by Golubov’s Ukraine-based hacking crew, but that not long after Russia annexed Crimea in 2014 Golubov cut him out of the business and replaced Shefel’s malware coding team with programmers in Ukraine.

Golubov was arrested in Ukraine in 2005 as part of a joint investigation with multiple U.S. federal law enforcement agencies, but his political connections in the country ensured his case went nowhere. Golubov later earned immunity from prosecution by becoming an elected politician and founding the Internet Party of Ukraine, which called for free internet for all, the creation of country-wide “hacker schools” and the “computerization of the entire economy.”

Mr. Shefel says he stopped selling stolen payment cards after being pushed out of the business, and invested his earnings in a now-defunct Russian search engine called tf[.]org. He also apparently ran a business called click2dad[.]net that paid people to click on ads for Russian government employment opportunities.

When those enterprises fizzled out, Shefel reverted to selling malware coding services for hire under the nickname “Getsend“; this claim checks out, as Getsend for many years advertised the same Telegram handle that Shefel used in our recent chats and video calls.

Shefel acknowledged that his outreach was motivated by a desire to publicize several new business ventures. None of those will be mentioned here because Shefel is already using my December 2023 profile of him to advertise what appears to be a pyramid scheme, and to remind others within the Russian hacker community of his skills and accomplishments.

Shefel says he is now flat broke, and that he currently has little to show for a storied hacking career. The Moscow native said he recently heard from his ex-wife, who had read last year’s story about him and was suddenly wondering where he’d hidden all of his earnings.

More urgently, Shefel needs money to stay out of prison. In February, he and Ermakov were arrested on charges of operating a short-lived ransomware affiliate program in 2021 called Sugar (a.k.a. Sugar Locker), which targeted single computers and end-users instead of corporations. Shefel is due to face those charges in a Moscow court on Friday, Nov. 15, 2024. Ermakov was recently found guilty and given two years probation.

Shefel claims his Sugar ransomware affiliate program was a bust, and never generated any profits. Russia is known for not prosecuting criminal hackers within its borders who scrupulously avoid attacking Russian businesses and consumers. When asked why he now faces prosecution over Sugar, Shefel said he’s certain the investigation was instigated by  Pyotr “Peter” Vrublevsky — the son of his former boss at ChronoPay.

ChronoPay founder and CEO Pavel Vrublevsky was the key subject of my 2014 book Spam Nation, which described his role as head of one of Russia’s most notorious criminal spam operations.

Vrublevsky Sr. recently declared bankruptcy, and is currently in prison on fraud charges. Russian authorities allege Vrublevsky operated several fraudulent SMS-based payment schemes. They also accused Vrublevsky of facilitating money laundering for Hydra, the largest Russian darknet market at the time. Hydra trafficked in illegal drugs and financial services, including cryptocurrency tumbling for money laundering, exchange services between cryptocurrency and Russian rubles, and the sale of falsified documents and hacking services.

However, in 2022 KrebsOnSecurity reported on a more likely reason for Vrublevsky’s latest criminal charges: He’d been extensively documenting the nicknames, real names and criminal exploits of Russian hackers who worked with the protection of corrupt officials in the Russian Federal Security Service (FSB), and operating a Telegram channel that threatened to expose alleged nefarious dealings by Russian financial executives.

Shefel believes Vrublevsky’s son Peter paid corrupt cops to levy criminal charges against him after reporting the youth to Moscow police, allegedly for walking around in public with a loaded firearm. Shefel says the Russian authorities told the younger Vrublevsky that he had lodged the firearms complaint.

In July 2024, the Russian news outlet Izvestia published a lengthy investigation into Peter Vrublevsky, alleging that the younger son took up his father’s mantle and was responsible for advertising Sprut, a Russian-language narcotics bazaar that sprang to life after the Hydra darknet market was shut down by international law enforcement agencies in 2022.

Izvestia reports that Peter Vrublevsky is currently living in Switzerland, where he reportedly fled in 2022 after being “arrested in absentia” in Russia on charges of running a violent group that could be hired via Telegram to conduct a range of physical attacks in real life, including firebombings and muggings.

Shefel claims his former partner Golubov was involved in the development and dissemination of early ransomware strains, including Cryptolocker, and that Golubov remains active in the cybercrime community.

Meanwhile, Mr. Shefel portrays himself as someone who is barely scraping by with the few odd coding jobs that come his way each month. Incredibly, the day after our initial interview via Telegram, Shefel proposed going into business together.

By way of example, he suggested maybe a company centered around recovering lost passwords for cryptocurrency accounts, or perhaps a series of online retail stores that sold cheap Chinese goods at a steep markup in the United States.

“Hi, how are you?” he inquired. “Maybe we can open business?”

Canadian Man Arrested in Snowflake Data Extortions

A 25-year-old man in Ontario, Canada has been arrested for allegedly stealing data from and extorting more than 160 companies that used the cloud data service Snowflake.

On October 30, Canadian authorities arrested Alexander Moucka, a.k.a. Connor Riley Moucka of Kitchener, Ontario, on a provisional arrest warrant from the United States. Bloomberg first reported Moucka’s alleged ties to the Snowflake hacks on Monday.

At the end of 2023, malicious hackers learned that many large companies had uploaded huge volumes of sensitive customer data to Snowflake accounts that were protected with little more than a username and password (no multi-factor authentication required). After scouring darknet markets for stolen Snowflake account credentials, the hackers began raiding the data storage repositories used by some of the world’s largest corporations.

Among those was AT&T, which disclosed in July that cybercriminals had stolen personal information and phone and text message records for roughly 110 million people — nearly all of its customers. Wired.com reported in July that AT&T paid a hacker $370,000 to delete stolen phone records.

A report on the extortion attacks from the incident response firm Mandiant notes that Snowflake victim companies were privately approached by the hackers, who demanded a ransom in exchange for a promise not to sell or leak the stolen data. All told, more than 160 Snowflake customers were relieved of data, including TicketMaster, Lending Tree, Advance Auto Parts and Neiman Marcus.

Moucka is alleged to have used the hacker handles Judische and Waifu, among many others. These monikers correspond to a prolific cybercriminal whose exploits were the subject of a recent story published here about the overlap between Western, English-speaking cybercriminals and extremist groups that harass and extort minors into harming themselves or others.

On May 2, 2024, Judische claimed on the fraud-focused Telegram channel Star Chat that they had hacked Santander Bank, one of the first known Snowflake victims. Judische would repeat that claim in Star Chat on May 13 — the day before Santander publicly disclosed a data breach — and would periodically blurt out the names of other Snowflake victims before their data even went up for sale on the cybercrime forums.

404 Media reports that at a court hearing in Ontario this morning, Moucka called in from a prison phone and said he was seeking legal aid to hire an attorney.

TELECOM DOMINOES

Mandiant has attributed the Snowflake compromises to a group it calls “UNC5537,” with members based in North America and Turkey. Sources close to the investigation tell KrebsOnSecurity the UNC5537 member in Turkey is John Erin Binns, an elusive American man indicted by the U.S. Department of Justice (DOJ) for a 2021 breach at T-Mobile that exposed the personal information of at least 76.6 million customers.

Update: The Justice Department has unsealed an indictment (PDF) against Moucka and Binns, charging them with one count of conspiracy; 10 counts of wire fraud; four counts of computer fraud and abuse; two counts of extortion in relation to computer fraud; and two counts aggravated identity theft.

In a statement on Moucka’s arrest, Mandiant said UNC5537 aka Alexander ‘Connor’ Moucka has proven to be one of the most consequential threat actors of 2024.

“In April 2024, UNC5537 launched a campaign, systematically compromising misconfigured SaaS instances across over a hundred organizations,” wrote Austin Larsen, Mandiant’s senior threat analyst. “The operation, which left organizations reeling from significant data loss and extortion attempts, highlighted the alarming scale of harm an individual can cause using off-the-shelf tools.”

Sources involved in the investigation said UNC5537 has focused on hacking into telecommunications companies around the world. Those sources told KrebsOnSecurity that Binns and Judische are suspected of stealing data from India’s largest state-run telecommunications firm Bharat Sanchar Nigam Ltd (BNSL), and that the duo even bragged about being able to intercept or divert phone calls and text messages for a large portion of the population of India.

Judische appears to have outsourced the sale of databases from victim companies who refuse to pay, delegating some of that work to a cybercriminal who uses the nickname Kiberphant0m on multiple forums. In late May 2024, Kiberphant0m began advertising the sale of hundreds of gigabytes of data stolen from BSNL.

“Information is worth several million dollars but I’m selling for pretty cheap,” Kiberphant0m wrote of the BSNL data in a post on the English-language cybercrime community Breach Forums. “Negotiate a deal in Telegram.”

Also in May 2024, Kiberphant0m took to the Russian-language hacking forum XSS to sell more than 250 gigabytes of data stolen from an unnamed mobile telecom provider in Asia, including a database of all active customers and software allowing the sending of text messages to all customers.

On September 3, 2024, Kiberphant0m posted a sales thread on XSS titled “Selling American Telecom Access (100B+ Revenue).” Kiberphant0m’s asking price of $200,000 was apparently too high because they reposted the sales thread on Breach Forums a month later, with a headline that more clearly explained the data was stolen from Verizon‘s “push-to-talk” (PTT) customers — primarily U.S. government agencies and first responders.

404Media reported recently that the breach does not appear to impact the main consumer Verizon network. Rather, the hackers broke into a third party provider and stole data on Verizon’s PTT systems, which are a separate product marketed towards public sector agencies, enterprises, and small businesses to communicate internally.

INTERVIEW WITH JUDISCHE

Investigators say Moucka shared a home in Kitchener with other tenants, but not his family. His mother was born in Chechnya, and he speaks Russian in addition to French and English. Moucka’s father died of a drug overdose at age 26, when the defendant was roughly five years old.

A person claiming to be Judische began communicating with this author more than three months ago on Signal after KrebsOnSecurity started asking around about hacker nicknames previously used by Judische over the years.

Judische admitted to stealing and ransoming data from Snowflake customers, but he said he’s not interested in selling the information, and that others have done this with some of the data sets he stole.

“I’m not really someone that sells data unless it’s crypto [databases] or credit cards because they’re the only thing I can find buyers for that actually have money for the data,” Judische told KrebsOnSecurity. “The rest is just ransom.”

Judische has sent this reporter dozens of unsolicited and often profane messages from several different Signal accounts, all of which claimed to be an anonymous tipster sharing different identifying details for Judische. This appears to have been an elaborate effort by Judische to “detrace” his movements online and muddy the waters about his identity.

Judische frequently claimed he had unparalleled “opsec” or operational security, a term that refers to the ability to compartmentalize and obfuscate one’s tracks online. In an effort to show he was one step ahead of investigators, Judische shared information indicating someone had given him a Mandiant researcher’s assessment of who and where they thought he was. Mandiant says those were discussion points shared with select reporters in advance of the researcher’s recent talk at the LabsCon security conference.

But in a conversation with KrebsOnSecurity on October 26, Judische acknowledged it was likely that the authorities were closing in on him, and said he would seriously answer certain questions about his personal life.

“They’re coming after me for sure,” he said.

In several previous conversations, Judische referenced suffering from an unspecified personality disorder, and when pressed said he has a condition called “schizotypal personality disorder” (STPD).

According to the Cleveland Clinic, schizotypal personality disorder is marked by a consistent pattern of intense discomfort with relationships and social interactions: “People with STPD have unusual thoughts, speech and behaviors, which usually hinder their ability to form and maintain relationships.”

Judische said he was prescribed medication for his psychological issues, but that he doesn’t take his meds. Which might explain why he never leaves his home.

“I never go outside,” Judische allowed. “I’ve never had a friend or true relationship not online nor in person. I see people as vehicles to achieve my ends no matter how friendly I may seem on the surface, which you can see by how fast I discard people who are loyal or [that] I’ve known a long time.”

Judische later admitted he doesn’t have an official STPD diagnosis from a physician, but said he knows that he exhibits all the signs of someone with this condition.

“I can’t actually get diagnosed with that either,” Judische shared. “Most countries put you on lists and restrict you from certain things if you have it.”

Asked whether he has always lived at his current residence, Judische replied that he had to leave his hometown for his own safety.

“I can’t live safely where I’m from without getting robbed or arrested,” he said, without offering more details.

A source familiar with the investigation said Moucka previously lived in Quebec, which he allegedly fled after being charged with harassing others on the social network Discord.

Judische claims to have made at least $4 million in his Snowflake extortions. Judische said he and others frequently targeted business process outsourcing (BPO) companies, staffing firms that handle customer service for a wide range of organizations. They also went after managed service providers (MSPs) that oversee IT support and security for multiple companies, he claimed.

“Snowflake isn’t even the biggest BPO/MSP multi-company dataset on our networks, but what’s been exfiltrated from them is well over 100TB,” Judische bragged. “Only ones that don’t pay get disclosed (unless they disclose it themselves). A lot of them don’t even do their SEC filing and just pay us to fuck off.”

INTEL SECRETS

The other half of UNC5537 — 24-year-old John Erin Binns — was arrested in Turkey in late May 2024, and currently resides in a Turkish prison. However, it is unclear if Binns faces any immediate threat of extradition to the United States, where he is currently wanted on criminal hacking charges tied to the 2021 breach at T-Mobile.

A person familiar with the investigation said Binns’s application for Turkish citizenship was inexplicably approved after his incarceration, leading to speculation that Binns may have bought his way out of a sticky legal situation.

Under the Turkish constitution, a Turkish citizen cannot be extradited to a foreign state. Turkey has been criticized for its “golden passport” program, which provides citizenship and sanctuary for anyone willing to pay several hundred thousand dollars.

Binns’s alleged hacker alter egos — “IRDev” and “IntelSecrets” — were at once feared and revered on several cybercrime-focused Telegram communities, because he was known to possess a powerful weapon: A massive botnet. From reviewing the Telegram channels Binns frequented, we can see that others in those communities — including Judische — heavily relied on Binns and his botnet for a variety of cybercriminal purposes.

The IntelSecrets nickname corresponds to an individual who has claimed responsibility for modifying the source code for the Mirai “Internet of Things” botnet to create a variant known as “Satori,” and supplying it to others who used it for criminal gain and were later caught and prosecuted.

Since 2020, Binns has filed a flood of lawsuits naming various federal law enforcement officers and agencies — including the FBI, the CIA, and the U.S. Special Operations Command (PDF), demanding that the government turn over information collected about him and seeking restitution for his alleged kidnapping at the hands of the CIA.

Binns claims he was kidnapped in Turkey and subjected to various forms of psychological and physical torture. According to Binns, the U.S. Central Intelligence Agency (CIA) falsely told their counterparts in Turkey that he was a supporter or member of the Islamic State (ISIS), a claim he says led to his detention and torture by the Turkish authorities.

However, in a 2020 lawsuit he filed against the CIA, Binns himself acknowledged having visited a previously ISIS-controlled area of Syria prior to moving to Turkey in 2017.

Sources familiar with the investigation told KrebsOnSecurity that Binns was so paranoid about possible surveillance on him by American and Turkish intelligence agencies that his erratic behavior and online communications actually brought about the very government snooping that he feared.

In several online chats in late 2023 on Discord, IRDev lamented being lured into a law enforcement sting operation after trying to buy a rocket launcher online. A person close to the investigation confirmed that at the beginning of 2023, IRDev began making earnest inquiries about how to purchase a Stinger, an American-made portable weapon that operates as an infrared surface-to-air missile.

Sources told KrebsOnSecurity Binns’ repeated efforts to purchase the projectile earned him multiple visits from the Turkish authorities, who were justifiably curious why he kept seeking to acquire such a powerful weapon.

WAIFU

A careful study of Judische’s postings on Telegram and Discord since 2019 shows this user is more widely known under the nickname “Waifu,” a moniker that corresponds to one of the more accomplished “SIM swappers” in the English-language cybercrime community over the years.

SIM swapping involves phishing, tricking or bribing mobile phone company employees for credentials needed to redirect a target’s mobile phone number to a device the attackers control — allowing thieves to intercept incoming text messages and phone calls.

Several SIM-swapping channels on Telegram maintain a frequently updated leaderboard of the 100 richest SIM-swappers, as well as the hacker handles associated with specific cybercrime groups (Waifu is ranked #24). That list has long included Waifu on a roster of hackers for a group that called itself “Beige.”

The term “Beige Group” came up in reporting on two stories published here in 2020. The first was in an August 2020 piece called Voice Phishers Targeting Corporate VPNs, which warned that the COVID-19 epidemic had brought a wave of targeted voice phishing attacks that tried to trick work-at-home employees into providing access to their employers’ networks. Frequent targets of the Beige group included employees at numerous top U.S. banks, ISPs, and mobile phone providers.

The second time Beige Group was mentioned by sources was in reporting on a breach at the domain registrar GoDaddy. In November 2020, intruders thought to be associated with the Beige Group tricked a GoDaddy employee into installing malicious software, and with that access they were able to redirect the web and email traffic for multiple cryptocurrency trading platforms. Other frequent targets of the Beige group included employees at numerous top U.S. banks, ISPs, and mobile phone providers.

Judische’s various Telegram identities have long claimed involvement in the 2020 GoDaddy breach, and he didn’t deny his alleged role when asked directly. Judische said he prefers voice phishing or “vishing” attacks that result in the target installing data-stealing malware, as opposed to tricking the user into entering their username, password and one-time code.

“Most of my ops involve malware [because] credential access burns too fast,” Judische explained.

CRACKDOWN ON HARM GROUPS?

The Telegram channels that the Judische/Waifu accounts frequented over the years show this user divided their time between posting in channels dedicated to financial cybercrime, and harassing and stalking others in harm communities like Leak Society and Court.

Both of these Telegram communities are known for victimizing children through coordinated online campaigns of extortion, doxing, swatting and harassment. People affiliated with harm groups like Court and Leak Society will often recruit new members by lurking on gaming platforms, social media sites and mobile applications that are popular with young people, including Discord, Minecraft, Roblox, Steam, Telegram, and Twitch.

“This type of offence usually starts with a direct message through gaming platforms and can move to more private chatrooms on other virtual platforms, typically one with video enabled features, where the conversation quickly becomes sexualized or violent,” warns a recent alert from the Royal Canadian Mounted Police (RCMP) about the rise of sextortion groups on social media channels.

“One of the tactics being used by these actors is sextortion, however, they are not using it to extract money or for sexual gratification,” the RCMP continued. “Instead they use it to further manipulate and control victims to produce more harmful and violent content as part of their ideological objectives and radicalization pathway.”

Some of the largest such known groups include those that go by the names 764, CVLT, Kaskar, 7997, 8884, 2992, 6996, 555, Slit Town, 545, 404, NMK, 303, and H3ll.

On the various cybercrime-oriented channels Judische frequented, he often lied about his or others’ involvement in various breaches. But Judische also at times shared nuggets of truth about his past, particularly when discussing the early history and membership of specific Telegram- and Discord-based cybercrime and harm groups.

Judische claimed in multiple chats, including on Leak Society and Court, that they were an early member of the Atomwaffen Division (AWD), a white supremacy group whose members are suspected of having committed multiple murders in the U.S. since 2017.

In 2019, KrebsOnSecurity exposed how a loose-knit group of neo-Nazis, some of whom were affiliated with AWD, had doxed and/or swatted nearly three dozen journalists at a range of media publications. Swatting involves communicating a false police report of a bomb threat or hostage situation and tricking authorities into sending a heavily armed police response to a targeted address.

Judsiche also told a fellow denizen of Court that years ago he was active in an older harm community called “RapeLash,” a truly vile Discord server known for attracting Atomwaffen members. A 2018 retrospective on RapeLash posted to the now defunct neo-Nazi forum Fascist Forge explains that RapeLash was awash in gory, violent images and child pornography.

A Fascist Forge member named “Huddy” recalled that RapeLash was the third incarnation of an extremist community also known as “FashWave,” short for Fascist Wave.

“I have no real knowledge of what happened with the intermediary phase known as ‘FashWave 2.0,’ but FashWave 3.0 houses multiple known Satanists and other degenerates connected with AWD, one of which got arrested on possession of child pornography charges, last I heard,” Huddy shared.

In June 2024, a Mandiant employee told Bloomberg that UNC5537 members have made death threats against cybersecurity experts investigating the hackers, and that in one case the group used artificial intelligence to create fake nude photos of a researcher to harass them.

Allison Nixon is chief research officer with the New York-based cybersecurity firm Unit 221B. Nixon is among several researchers who have faced harassment and specific threats of physical violence from Judische.

Nixon said Judische is likely to argue in court that his self-described psychological disorder(s) should somehow excuse his long career in cybercrime and in harming others.

“They ran a misinformation campaign in a sloppy attempt to cover up the hacking campaign,” Nixon said of Judische. “Coverups are an acknowledgment of guilt, which will undermine a mental illness defense in court. We expect that violent hackers from the [cybercrime community] will experience increasingly harsh sentences as the crackdown continues.”

5:34 p.m. ET: Updated story to include a clarification from Mandiant. Corrected Moucka’s age.

Nov. 21, 2024: Included link to a criminal indictment against Moucka and Binns.

Change Healthcare Breach Hits 100M Americans

Change Healthcare says it has notified approximately 100 million Americans that their personal, financial and healthcare records may have been stolen in a February 2024 ransomware attack that caused the largest ever known data breach of protected health information.

A ransomware attack at Change Healthcare in the third week of February quickly spawned disruptions across the U.S. healthcare system that reverberated for months, thanks to the company’s central role in processing payments and prescriptions on behalf of thousands of organizations.

In April, Change estimated the breach would affect a “substantial proportion of people in America.” On Oct 22, the healthcare giant notified the U.S. Department of Health and Human Resources (HHS) that “approximately 100 million notices have been sent regarding this breach.”

A notification letter from Change Healthcare said the breach involved the theft of:

-Health Data: Medical record #s, doctors, diagnoses, medicines, test results, images, care and treatment;
-Billing Records: Records including payment cards, financial and banking records;
-Personal Data: Social Security number; driver’s license or state ID number;
-Insurance Data: Health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers.

The HIPAA Journal reports that in the nine months ending on September 30, 2024, Change’s parent firm United Health Group had incurred $1.521 billion in direct breach response costs, and $2.457 billion in total cyberattack impacts.

Those costs include $22 million the company admitted to paying their extortionists — a ransomware group known as BlackCat and ALPHV — in exchange for a promise to destroy the stolen healthcare data.

That ransom payment went sideways when the affiliate who gave BlackCat access to Change’s network said the crime gang had cheated them out of their share of the ransom. The entire BlackCat ransomware operation shut down after that, absconding with all of the money still owed to affiliates who were hired to install their ransomware.

A few days after BlackCat imploded, the same stolen healthcare data was offered for sale by a competing ransomware affiliate group called RansomHub.

“Affected insurance providers can contact us to prevent leaking of their own data and [remove it] from the sale,” RansomHub’s victim shaming blog announced on April 16. “Change Health and United Health processing of sensitive data for all of these companies is just something unbelievable. For most US individuals out there doubting us, we probably have your personal data.”

It remains unclear if RansomHub ever sold the stolen healthcare data. The chief information security officer for a large academic healthcare system affected by the breach told KrebsOnSecurity they participated in a call with the FBI and were told a third party partner managed to recover at least four terabytes of data that was exfiltrated from Change by the cybercriminal group. The FBI declined to comment.

Change Healthcare’s breach notification letter offers recipients two years of credit monitoring and identity theft protection services from a company called IDX. In the section of the missive titled “Why did this happen?,” Change shared only that “a cybercriminal accessed our computer system without our permission.”

But in June 2024 testimony to the Senate Finance Committee, it emerged that the intruders had stolen or purchased credentials for a Citrix portal used for remote access, and that no multi-factor authentication was required for that account.

Last month, Sens. Mark Warner (D-Va.) and Ron Wyden (D-Ore.) introduced a bill that would require HHS to develop and enforce a set of tough minimum cybersecurity standards for healthcare providers, health plans, clearinghouses and businesses associates. The measure also would remove the existing cap on fines under the Health Insurance Portability and Accountability Act, which severely limits the financial penalties HHS can issue against providers.

According to the HIPAA Journal, the biggest penalty imposed to date for a HIPAA violation was the paltry $16 million fine against the insurer Anthem Inc., which suffered a data breach in 2015 affecting 78.8 million individuals. Anthem reported revenues of around $80 billion in 2015.

There is little that victims of this breach can do about the compromise of their healthcare records. However, because the data exposed includes more than enough information for identity thieves to do their thing, it would be prudent to place a security freeze on your credit file and on that of your family members if you haven’t already.

The best mechanism for preventing identity thieves from creating new accounts in your name is to freeze your credit file with Equifax, Experian, and TransUnion. This process is now free for all Americans, and simply blocks potential creditors from viewing your credit file. Parents and guardians can now also freeze the credit files for their children or dependents.

Since very few creditors are willing to grant new lines of credit without being able to determine how risky it is to do so, freezing your credit file with the Big Three is a great way to stymie all sorts of ID theft shenanigans. Having a freeze in place does nothing to prevent you from using existing lines of credit you may already have, such as credit cards, mortgage and bank accounts. When and if you ever do need to allow access to your credit file — such as when applying for a loan or new credit card — you will need to lift or temporarily thaw the freeze in advance with one or more of the bureaus.

All three bureaus allow users to place a freeze electronically after creating an account, but all of them try to steer consumers away from enacting a freeze. Instead, the bureaus are hoping consumers will opt for their confusingly named “credit lock” services, which accomplish the same result but allow the bureaus to continue selling access to your file to select partners.

If you haven’t done so in a while, now would be an excellent time to review your credit file for any mischief or errors. By law, everyone is entitled to one free credit report every 12 months from each of the three credit reporting agencies. But the Federal Trade Commission notes that the big three bureaus have permanently extended a program enacted in 2020 that lets you check your credit report at each of the agencies once a week for free.

Brazil Arrests ‘USDoD,’ Hacker in FBI Infragard Breach

Brazilian authorities reportedly have arrested a 33-year-old man on suspicion of being “USDoD,” a prolific cybercriminal who rose to infamy in 2022 after infiltrating the FBI’s InfraGard program and leaking contact information for 80,000 members. More recently, USDoD was behind a breach at the consumer data broker National Public Data that led to the leak of Social Security numbers and other personal information for a significant portion of the U.S. population.

The Brazilian news outlet TV Globo first reported the news of USDoD’s arrest, saying the Federal Police arrested a 33-year-old man from Belo Horizonte. According to TV Globo, USDoD is wanted domestically in connection with the theft of data on Brazilian Federal Police officers.

USDoD was known to use the hacker handles “Equation Corp” and “NetSec,” and according to the cyber intelligence platform Intel 471 NetSec posted a thread on the now-defunct cybercrime community RaidForums on Feb. 22, 2022, in which they offered the email address and password for 659 members of the Brazilian Federal Police.

TV Globo didn’t name the man arrested, but the Portuguese tech news outlet Tecmundo published a report in August 2024 that named USDoD as 33-year-old Luan BG from Minas Gerais, Brazil. Techmundo said it learned the hacker’s real identity after being given a draft of a detailed, non-public report produced by the security firm CrowdStrike.

CrowdStrike did not respond to a request for comment. But a week after Techmundo’s piece, the tech news publication hackread.com published a story in which USDoD reportedly admitted that CrowdStrike was accurate in identifying him. Hackread said USDoD shared a statement, which was partially addressed to CrowdStrike:

In August 2024, a cybercriminal began selling Social Security numbers and other personal information stolen from National Public Data, a private data broker in Florida that collected and sold SSNs and contact data for a significant slice of the American population.

Additional reporting revealed National Public Data had inadvertently published its own passwords on the Internet. The company is now the target of multiple class-action lawsuits, and recently declared bankruptcy. In an interview with KrebsOnSecurity, USDoD acknowledged stealing the NPD data earlier this year, but claimed he was not involved in leaking or selling it.

In December 2022, KrebsOnSecurity broke the news that USDoD had social-engineered his way into the FBI’s InfraGard program, an FBI initiative designed to build informal information sharing partnerships with vetted professionals in the private sector concerning cyber and physical threats to critical U.S. national infrastructure.

USDoD applied for InfraGard membership using the identity of the CEO of a major U.S. financial company. Even though USDoD listed the real mobile phone number of the CEO, the FBI apparently never reached the CEO to validate his application, because the request was granted just a few weeks later. After that, USDoD said he used a simple program to collect all of the contact information shared by more than 80,000 InfraGard members.

The FBI declined to comment on reports about USDoD’s arrest.

In a lengthy September 2023 interview with databreaches.net, USDoD told the publication he was a man in his mid-30s who was born in South America and who holds dual citizenship in Brazil and Portugal. Toward the end of that interview, USDoD said they were planning to launch a platform for acquiring military intelligence from the United States.

Databreaches.net told KrebsOnSecurity USDoD has been a regular correspondent since that 2023 interview, and that after being doxed USDoD made inquiries with a local attorney to learn if there were any open investigations or charges against him.

“From what the lawyer found out from the federal police, they had no open cases or charges against him at that time,” Databreaches.net said. “From his writing to me and the conversations we had, my sense is he had absolutely no idea he was in imminent danger of being arrested.”

When KrebsOnSecurity last communicated with USDoD via Telegram on Aug. 15, 2024, they claimed they were “planning to retire and move on from this,” referring to multiple media reports that blamed USDoD for leaking nearly three billion consumer records from National Public Data.

Less than four days later, however, USDoD was back on his normal haunt at BreachForums, posting custom exploit code he claimed to have written to attack recently patched vulnerabilities in a popular theme made for WordPress websites.

Crooked Cops, Stolen Laptops & the Ghost of UGNazi

A California man accused of failing to pay taxes on tens of millions of dollars allegedly earned from cybercrime also paid local police officers hundreds of thousands of dollars to help him extort, intimidate and silence rivals and former business partners, the government alleges. KrebsOnSecurity has learned that many of the man’s alleged targets were members of UGNazi, a hacker group behind multiple high-profile breaches and cyberattacks back in 2012.

A federal complaint (PDF) filed last week said the Federal Bureau of Investigation (FBI) has been investigating Los Angeles resident Adam Iza. Also known as “Assad Faiq” and “The Godfather,” Iza is the founder of a cryptocurrency investment platform called Zort that advertised the ability to make smart trades based on artificial intelligence technology.

But the feds say investors in Zort soon lost their shorts, after Iza and his girlfriend began spending those investments on Lamborghinis, expensive jewelry, vacations, a $28 million home in Bel Air, even cosmetic surgery to extend the length of his legs.

The complaint states the FBI started looking at Iza after receiving multiple reports that he had on his payroll several active deputies with the Los Angeles Sheriff’s Department (LASD). Iza’s attorney did not immediately respond to requests for comment.

The complaint cites a letter from an attorney for a victim referenced only as “E.Z.,” who was seeking help related to an extortion and robbery allegedly committed by Iza. The government says that in March 2022, three men showed up at E.Z.’s home, and tried to steal his laptop in an effort to gain access to E.Z. cryptocurrency holdings online. A police report referenced in the complaint says three intruders were scared off when E.Z. fired several handgun rounds in the direction of his assailants.

The FBI later obtained a copy of a search warrant executed by LASD deputies in January 2022 for GPS location information on a phone belonging to E.Z., which shows an LASD deputy unlawfully added E.Z.’s mobile number to a list of those associated with an unrelated firearms investigation.

“Damn my guy actually filed the warrant,” Iza allegedly texted someone after the location warrant was entered. “That’s some serious shit to do for someone….risking a 24 years career. I pay him 280k a month for complete resources. They’re active-duty.”

The FBI alleges LASD officers had on several previous occasions tried to kidnap and extort E.Z. at Iza’s behest. The complaint references a November 2021 incident wherein Iza and E.Z. were in a car together when Iza asked to stop and get snacks at a convenience store. While they were still standing next to the car, a van with several armed LASD deputies showed up and tried to force E.Z. to hand over his phone. E.Z. escaped unharmed, and alerted 911.

E.Z. appears to be short for Enzo Zelocchi, a self-described “actor” who was featured in an ABC News story about a home invasion in Los Angeles around that same time as the March 2022 home invasion, in which Zelocchi is quoted as saying at least two men tried to rob him at gunpoint (we’ll revisit Zelocchi’s acting credits in a moment).

The criminal complaint makes frequent references to a co-conspirator of Iza (“CC-1”) — his girlfriend at the time — who allegedly helped Iza run his businesses and spend the millions plunked down by Zort investors. We know what E.Z. stands for because Iza’s girlfriend then was a woman named Iris Au, and in November 2022 she sued Zelocchi for allegedly stealing Iza’s laptop.

The complaint says Iza also harassed a man identified only as T.W., and refers to T.W. as one of two Americans currently incarcerated in the Philippines for murder. In December 2018, a then 21-year-old Troy Woody Jr. was arrested in Manila after he was spotted dumping the body of his dead girlfriend Tomi Masters into a local river.

Woody is accused of murdering Masters with the help of his best friend and roommate at the time: Mir Islam, a.k.a. “JoshTheGod,” referred to in the Iza complaint as “M.I.” Islam and Woody were both core members of UGNazi, a hacker collective that sprang up in 2012 and claimed credit for hacking and attacking a number of high-profile websites.

In June 2016, Islam was sentenced to a year in prison for an impressive array of crimes, including stalking people online and posting their personal data on the Internet. Islam also pleaded guilty to reporting dozens of phony bomb threats and fake hostage situations at the homes of celebrities and public officials (Islam participated in a swatting attack against this author in 2013).

In December 2022, Troy Woody Jr. sued Iza, Zelocchi and Zort, alleging (PDF) Iza and Zelocchi were involved in a 2018 home invasion at his residence, wherein Woody claimed his assailants stole laptops and phones containing more than $200 million in cryptocurrencies.

Woody’s complaint states that Masters also was present during his 2018 home invasion, as was another core UGNazi member: Eric “CosmoTheGod” Taylor. CosmoTheGod rocketed to Internet infamy in 2013 when he and a number of other hackers set up the Web site exposed[dot]su, which published the address, Social Security numbers and other personal information of public figures, including the former First Lady Michelle Obama, the then-director of the FBI and the U.S. attorney general. The group also swatted many of the people they doxed.

In 2017, Taylor was sentenced to three years probation for participating in multiple swatting attacks, including the one against my home in 2013.

The complaint against Iza says the FBI interviewed Woody in Manila where he is currently incarcerated, and learned that Iza has been harassing him about passwords that would unlock access to cryptocurrencies. The FBI’s complaint leaves open the question of how Woody and Islam got the phones in the first place, but the implication is that Iza may have instigated the harassment by having mobile phones smuggled to the prisoners.

The government suggests its case against Iza was made possible in part thanks to Iza’s propensity for ripping off people who worked for him. The complaint cites information provided by a private investigator identified only as “K.C.,” who said Iza hired him to surveil Zelocchi but ultimately refused to pay him for much of the work.

K.C. stands for Kenneth Childs, who in 2022 sued Iris Au and Zort (PDF) for theft by deception and commercial disparagement, after it became clear his private eye services were being used as part of a scheme by the Zort founders to intimidate and extort others. Childs’ complaint says Iza clawed back tens of thousands of dollars in payments he’d previously made as part of their contract.

The government also included evidence provided by an associate of Iza’s — named only as “R.C.” — who was hired to throw a party at Iza’s home. According to the feds, Iza paid the associate $50,000 to craft the event to his liking, but on the day of the party Iza allegedly told R.C. he was unhappy with the event and demanded half of his money back.

When R.C. balked, Iza allegedly surrounded the man with armed LASD officers, who then extracted the payment by seizing his phone. The government says Iza kept R.C.’s phone and spent the remainder of his bank balance.

The FBI said that after the incident at the party, Iza had his bribed sheriff deputies pull R.C. over and arrest him on phony drug charges. The complaint includes a photo of R.C. being handcuffed by the police, which the feds say Iza sent to R.C. in order to intimidate him even further. The drug charges were later dismissed for lack of evidence.

The government alleges Iza and Au paid the LASD officers using Zelle transfers from accounts tied to two different entities incorporated by one or both of them: Dream Agency and Rise Agency. The complaint further alleges that these two entities were the beneficiaries of a business that sold hacked and phished Facebook advertising accounts, and bribed Facebook employees to unblock ads that violated its terms of service.

The complaint says Iza ran this business with another individual identified only as “T.H.,” and that at some point T.H. had personal problems and checked himself into rehab. T.H. told the FBI that Iza responded by stealing his laptop and turning him in to the government.

KrebsOnSecurity has learned that T.H. in this case is Tassilo Heinrich, a man indicted in 2022 for hacking into the e-commerce platform Shopify, and leaking the user database for Ledger, a company that makes hardware wallets for storing cryptocurrencies.

Heinrich pleaded guilty and was sentenced to time served, three years of supervised release, and ordered to pay restitution to Shopify. Upon his release from custody, Heinrich told the FBI that Iza was still using his account at the public screenshot service Gyazo to document communications regarding his alleged bribing of LASD officers.

Prosecutors say Iza and Au portrayed themselves as glamorous and wealthy individuals who were successful social media influencers, but that most of that was a carefully crafted facade designed to attract investment from cryptocurrency enthusiasts. Meanwhile, the U.K. tabloids reported this summer that Au was dating Davide Sanclimenti, the 2022 co-winner on the dating reality show Love Island.

Recall that we promised to revisit Mr. Zelocchi’s claimed acting credits. Despite being briefly listed on the Internet Movie Data Base (imdb.com) as the most awarded science fiction actor of all time, it’s not clear whether Mr. Zelocchi has starred in any real movies.

Earlier this year, an Internet sleuth on Youtube showed that even though Zelocchi’s IMDB profile has him earning more awards than most other actors on the platform (here he is holding a Youtube top viewership award), Zelocchi is probably better known as the director of the movie once rated the absolute worst sci-fi flick on IMDB: A 2015 work called “Angel’s Apocalypse.” Most of the videos on Zelocchi’s Instagram page appear to be brief clips, some of which look more like a commercial for men’s cologne than scenes from a real movie.

In many ways, the crimes described in this complaint and the various related civil lawsuits would prefigure a disturbing new trend within English-speaking cybercrime communities that has bubbled up in the past few years: The emergence of “violence-as-as-service” offerings that allow cybercriminals to anonymously extort and intimidate their rivals.

Found on certain Telegram channels are solicitations for IRL or “In Real Life” jobs, wherein people hire themselves out as willing to commit a variety of physical attacks in their local geographic area, such as slashing tires, firebombing a home, or tossing a brick through someone’s window.

Many of the cybercriminals in this community have stolen tens of millions of dollars worth of cryptocurrency, and can easily afford to bribe police officers. KrebsOnSecurity would expect to see more of this in the future as young, crypto-rich cybercriminals seek to corrupt people in authority to their advantage.

U.S. Indicts 2 Top Russian Hackers, Sanctions Cryptex

The United States today unveiled sanctions and indictments against the alleged proprietor of Joker’s Stash, a now-defunct cybercrime store that peddled tens of millions of payment cards stolen in some of the largest data breaches of the past decade. The government also indicted and sanctioned a top Russian cybercriminal known as Taleon, whose cryptocurrency exchange Cryptex has evolved into one of Russia’s most active money laundering networks.

The U.S. Department of Justice (DOJ) today unsealed an indictment against a 38-year-old man from Novosibirsk, Russia for allegedly operating Joker’s Stash, an extremely successful carding shop that came online in late 2014. Joker’s sold cards stolen in a steady drip of breaches at U.S. retailers, including Saks Fifth Avenue, Lord and Taylor, Bebe Stores, Hilton Hotels, Jason’s Deli, Whole Foods, Chipotle, Wawa, Sonic Drive-In, the Hy-Vee supermarket chain, Buca Di Beppo, and Dickey’s BBQ.

The government believes the brains behind Joker’s Stash is Timur Kamilevich Shakhmametov, an individual who is listed in Russian incorporation documents as the owner of Arpa Plus, a Novosibirsk company that makes mobile games.

Early in his career (circa 2000) Shakhmametov was known as “v1pee” and was the founder of the Russian hacker group nerf[.]ru, which periodically published hacking tools and exploits for software vulnerabilities.

By 2004, v1pee had adopted the moniker “Vega” on the exclusive Russian language hacking forum Mazafaka, where this user became one of the more reliable vendors of stolen payment cards.

In the years that followed, Vega would cement his reputation as a top carder on other forums, including Verified, DirectConnection, and Carder[.]pro.

Vega also became known as someone who had the inside track on “unlimited cashouts,” a globally coordinated cybercrime scheme in which crooks hack a bank or payment card processor and use cloned cards at cash machines to rapidly withdraw millions of dollars in just a few hours.

“Hi, there is work on d+p, unlimited,” Vega wrote in a private message to another user on Verified in Dec. 2012, referring to “dumps and PINs,” the slang term for stolen debit cards with the corresponding PINs that would allow ATM withdrawals.

Joker’s Stash came online in the wake of several enormous card breaches at retailers like Target and Home Depot, and the resulting glut of inventory had depressed prices for stolen cards. But Joker’s would distinguish itself by catering to high-roller customers — essentially street gangs in the United States that would purchase thousands of stolen payment cards in one go.

Faced with a buyer’s market, Joker’s Stash set themselves apart by focusing on loyalty programs, frequent buyer discounts, money-back guarantees, and just plain good customer service. Big spenders were given access to the most freshly hacked payment cards, and were offered the ability to get free replacement cards if any turned out to be duds.

Joker’s Stash also was unique because it claimed to sell only payment cards that its own hackers had stolen directly from merchants. At the time, card shops typically resold payment cards that were stolen and supplied by many third-party hackers of unknown reliability or reputation.

In January 2021, Joker’s Stash announced it was closing up shop, after European authorities seized a number of servers for the fraud store, and its proprietor came down with the Coronavirus.

A DOJ statement credits the U.S. Secret Service for leading the years-long investigations (the Service’s original mandate was not protecting the president; it was pursuing counterfeiters, and modern-day carders definitely qualify as that). Prosecutors allege Joker’s Stash earned revenues of at least $280 million, but possibly more than $1 billion (the broad range is a consequence of several variables, including the rapid fluctuation in the price of bitcoin and the stolen goods they were peddling).

TALEON

The proprietors of Joker’s Stash may have sold tens of millions of stolen payment cards, but Taleon is by far the bigger fish in this law enforcement action because his various cryptocurrency and cash exchanges have allegedly helped to move billions of dollars into and out of Russia over the past 20 years.

An indictment unsealed today names Taleon as Sergey Sergeevich Ivanov, 44, of Saint Petersburg, Russia. The government says Ivanov, who likely changed his surname from Omelnitskii at some point, laundered money for Joker’s Stash, among many other cybercrime stores.

In a statement today, the Treasury Department said Ivanov has laundered hundreds of millions of dollars’ worth of virtual currency for ransomware actors, initial access brokers, darknet marketplace vendors, and other criminal actors for approximately the last 20 years.

First appearing on Mazafaka in the early 2000s, Taleon was known on the forums as someone who could reliably move large amounts of physical cash. Sources familiar with the investigation said Taleon’s service emerged as one of the few remaining domestic cash delivery services still operating after Russia invaded Ukraine in Feb. 2022.

Taleon set up his service to facilitate transfers between Moscow, St. Petersburg and financial institutions in the West. Taleon’s private messages on some hacker forums have been leaked over the years and indexed by the cyber intelligence platform Intel 471. Those messages indicate Taleon worked on many of the same ATM cashouts as Vegas, so it’s clear the two had an established business relationship well before Joker’s Stash came into being.

Sometime around 2013, Taleon launched a partnership with a money transfer business called pm2btc[.]me. PM2BTC allowed customers to convert funds from the virtual currency Perfect Money (PM) into bitcoin, and then have the balance (minus a processing fee) available on a physical debit card that could be used at ATMs, for shopping online, or at retail stores.

The U.S. government itself set things in motion for Taleon’s nascent cryptocurrency exchange business in 2013 after the DOJ levied money laundering charges against the proprietors of Liberty Reserve, one of the largest virtual currencies in operation at the time.  Liberty Reserve was heavily used by cybercriminals of all stripes. The government said the service had more than a million users worldwide, and laundered in excess of $6 billion in suspected criminal proceeds.

In the days following the takedown of Liberty Reserve, KrebsOnSecurity ran a story that examined discussions across multiple top Russian cybercrime forums about where crooks could feel safe parking their stolen funds. The answer involved Bitcoin, but also Taleon’s new service.

UAPS

Part of the appeal of Taleon’s exchange was that it gave its vetted customers an “application programming interface” or API that made it simple for dodgy online shops selling stolen goods and cybercrime services to accept cryptocurrency deposits from their customers, and to manage payouts to any suppliers and affiliates.

This API is synonymous with a service Taleon and friends operate in the background called UAPS, short for “Universal Anonymous Payment System.” UAPS has gone by several other names including “Pinpays,” and in October 2014 it landed Joker’s Stash as its first big client.

A source with knowledge of the investigation told KrebsOnSecurity that Taleon is a pilot who owns and flies around in his own helicopter.

Ivanov appears to have little to no social media presence, but the 40-year-old woman he lives with in St. Petersburg does, and she has a photo on her Vktontake page that shows the two of them in 2019 flying over Lake Ladoga, a large body of water directly north of St. Petersburg.

BRIANS CLUB

In late 2015, a major competitor to Joker’s Stash emerged using UAPS for its back-end payments: BriansClub. BriansClub sullies this author’s name, photos and reputation to peddle millions of credit and debit cards stolen from merchants in the United States and around the world.

In 2019, someone hacked BriansClub and relieved the fraud shop of more than 26 million stolen payment cards — an estimated one-third of the 87 million payment card accounts that were on sale across all underground shops at that time. An anonymous source shared that card data with KrebsOnSecurity, which ultimately shared it with a consortium of financial institutions that issued most of the cards.

After that incident, the administrator of BriansClub changed the site’s login page so that it featured a copy of my phone bill, Social Security card, and a link to my full credit report [to this day, random cybercriminals confuse Yours Truly with the proprietor of BriansClub].

Alex Holden is founder of the Milwaukee-based cybersecurity firm Hold Security. Holden has long maintained visibility into cryptocurrency transactions made by BriansClub.

Holden said those records show BriansClub sells tens of thousands of dollars worth of stolen credit cards every day, and that in the last two years alone the BriansClub administrator has removed more than $242 million worth of cryptocurrency revenue from the UAPS platform.

Passive domain name system (DNS) records show that in its early days BriansClub shared a server in Lithuania along with just a handful of other domains, including secure.pinpays[.]com, the crime forum Verified, and a slew of carding shops operating under the banner Rescator.

As KrebsOnSecurity detailed in December 2023, the Rescator shops were directly involved in some of the largest payment card breaches of the past decade. Those include the 2013 breach at Target and the 2014 breach at Home Depot, intrusions that exposed more than 100 million payment card records.

CRYPTEX

In early 2018, Taleon and the proprietors of UAPS launched a cryptocurrency exchange called Cryptex[.]net that has emerged as a major mover of ill-gotten crypto coins.

Cryptex has been associated with quite a few ransomware transactions, including the largest known ransomware payment to date. In February 2024, a Fortune 50 ransomware victim paid a record $75 million ransom to a Russian cybercrime group that calls themselves the Dark Angels. A source with knowledge of the investigation said an analysis of that payment shows roughly half of it was processed through Cryptex.

That source provided a screen shot of Cryptex’s sending and receiving exposure as viewed by Chainalysis, a company the U.S. government and many cryptocurrency exchanges rely on to flag transactions associated with suspected money laundering, ransomware payouts, or facilitating payments for darknet websites.

Chainalysis finds that Cryptex has received more than $1.6 billion since its inception, and that this amount is roughly equal to its sending exposure (although the total number of outflows is nearly half of the inflows).

The graphic indicates a great deal of money flowing into Cryptex — roughly a quarter of it — is coming from bitcoin ATMs around the world. Experts say most of those ATM inflows to Cryptex are bitcoin ATM cash deposits from customers of carding websites like BriansClub and Jokers Stash.

The indictments released today do not definitively connect Taleon to Cryptex. However, PM2BTC (which teamed up with Taleon to launch UAPS and Pinpays) and Cryptex have now been sanctioned by the U.S. Department of the Treasury.

Treasury’s Financial Crimes Enforcement Network (FinCEN) levied sanctions today against PM2BTC under a powerful new “Section 9714” authority included in the Combating Russian Money Laundering Act, changes enacted in 2022 to make it easier to target financial entities involved in laundering money for Russia.

Treasury first used this authority last year against Bitzlato, a cryptocurrency exchange operating in Russia that became a money laundering conduit for ransomware attackers and dark market dealers.

THE LAUNDROMAT

An investigation into the corporate entities behind UAPS and Cryptex reveals an organization incorporated in 2012 in Scotland called Orbest Investments LP. Records from the United Kingdom’s business registry show the owners of Orbest Investments are two entities: CS Proxy Solutions CY, and RM Everton Ltd.

Public business records further reveal that CS Proxy Solutions and RM Everton are co-owners of Progate Solutions, a holding company that featured prominently in a June 2017 report from Bellingcat and Transparency International (PDF) on money laundering networks tied to the Kremlin.

“Law enforcement agencies believe that the total amount laundered through this process could be as high as US$80 billion,” the joint report reads. “Although it is not clear where all of this money came from, investigators claim it includes significant amounts of money that were diverted from the Russian treasury and state contracts.”

Their story built on reporting published earlier that year by the Organized Crime and Corruption Project (OCCRP) and Novaya Gazeta, which found that at least US$20.8 billion was secretly moved out of Russia between 2010 and 2014 through a vast money laundering machine comprising over 5,000 legal entities known as “The Laundromat.”

“Using company records, reporters tracked the names of some clients after executives refused to give them out,” the OCCRP report explains. “They found the heavy users of the scheme were rich and powerful Russians who had made their fortunes from dealing with the Russian state.”

Rich Sanders is a blockchain analyst and investigator who advises the law enforcement and intelligence community. Sanders just returned from a three-week sojourn through Ukraine, traveling with Ukrainian soldiers while mapping out dodgy Russian crypto exchanges that are laundering money for narcotics networks operating in the region. Sanders said today’s sanctions by the Treasury Department will likely have an immediate impact on Cryptex and its customers.

“Whenever an entity is sanctioned, the implications on-chain are immense,” Sanders told KrebsOnSecurity. “Regardless of whether an exchange is actually compliant or just virtue signals it, it is the case across the board that exchanges will pay attention to these sanctions.”

“This action shows these payment processors for illicit platforms will get attention eventually,” Sanders continued. “Even if it took way too long in this case, Cryptex knew the majority of their volume was problematic, knew why it was problematic, and did it anyway. And this should be a wake up call for other exchanges that know full well that most of their volume is problematic.”

The U.S. Department of State is offering a reward of up to $10 million each for information leading to the arrests and/or convictions of Shakhmametov and Ivanov. The State announcement says separate rewards of up to $1 million each are being offered for information leading to the identification of other leaders of the Joker’s Stash criminal marketplace (other than Shakhmametov), as well as the identification of other key leaders of the UAPS, PM2BTC, and PinPays transnational criminal groups (other than Ivanov).

The Dark Nexus Between Harm Groups and ‘The Com’

A cyberattack that shut down two of the top casinos in Las Vegas last year quickly became one of the most riveting security stories of 2023. It was the first known case of native English-speaking hackers in the United States and Britain teaming up with ransomware gangs based in Russia. But that made-for-Hollywood narrative has eclipsed a far more hideous trend: Many of these young, Western cybercriminals are also members of fast-growing online groups that exist solely to bully, stalk, harass and extort vulnerable teens into physically harming themselves and others.

In September 2023, a Russian ransomware group known as ALPHV/Black Cat claimed credit for an intrusion at the MGM Resorts hotel chain that quickly brought MGM’s casinos in Las Vegas to a standstill. While MGM was still trying to evict the intruders from its systems, an individual who claimed to have firsthand knowledge of the hack contacted multiple media outlets to offer interviews about how it all went down.

One account of the hack came from a 17-year-old in the United Kingdom, who told reporters the intrusion began when one of the English-speaking hackers phoned a tech support person at MGM and tricked them into resetting the password for an employee account.

The security firm CrowdStrike dubbed the group “Scattered Spider,” a recognition that the MGM hackers came from different cliques scattered across an ocean of Telegram and Discord servers dedicated to financially-oriented cybercrime.

Collectively, this archipelago of crime-focused chat communities is known as “The Com,” and it functions as a kind of distributed cybercriminal social network that facilitates instant collaboration.

But mostly, The Com is a place where cybercriminals go to boast about their exploits and standing within the community, or to knock others down a peg or two. Top Com members are constantly sniping over who pulled off the most impressive heists, or who has accumulated the biggest pile of stolen virtual currencies.

And as often as they extort victim companies for financial gain, members of The Com are trying to wrest stolen money from their cybercriminal rivals — often in ways that spill over into physical violence in the real world.

CrowdStrike would go on to produce and sell Scattered Spider action figures, and it featured a life-sized Scattered Spider sculpture at this year’s RSA Security Conference in San Francisco.

But marketing security products and services based on specific cybercriminal groups can be tricky, particularly if it turns out that robbing and extorting victims is by no means the most abhorrent activity those groups engage in on a daily basis.

KrebsOnSecurity examined the Telegram user ID number of the account that offered media interviews about the MGM hack — which corresponds to the screen name “@Holy” — and found the same account was used across a number of cybercrime channels that are entirely focused on extorting young people into harming themselves or others, and recording the harm on video.

HOLY NAZI

Holy was known to possess multiple prized Telegram usernames, including @bomb, @halo, and @cute, as well as one of the highest-priced Telegram usernames ever put up for sale: @nazi.

In one post on a Telegram channel dedicated to youth extortion, this same user can be seen asking if anyone knows the current Telegram handles for several core members of 764, an extremist group known for victimizing children through coordinated online campaigns of extortion, doxing, swatting and harassment.

People affiliated with harm groups like 764 will often recruit new members by lurking on gaming platforms, social media sites and mobile applications that are popular with young people, including Discord, Minecraft, Roblox, Steam, Telegram, and Twitch.

“This type of offence usually starts with a direct message through gaming platforms and can move to more private chatrooms on other virtual platforms, typically one with video enabled features, where the conversation quickly becomes sexualized or violent,” warns a recent alert from the Royal Canadian Mounted Police (RCMP) about the rise of sextortion groups on social media channels.

“One of the tactics being used by these actors is sextortion, however, they are not using it to extract money or for sexual gratification,” the RCMP continued. “Instead they use it to further manipulate and control victims to produce more harmful and violent content as part of their ideological objectives and radicalization pathway.”

The 764 network is among the most populated harm communities, but there are plenty more. Some of the largest such known groups include CVLT, Court, Kaskar, Leak Society, 7997, 8884, 2992, 6996, 555, Slit Town, 545, 404, NMK, 303, and H3ll.

In March, a consortium of reporters from Wired, Der Spiegel, Recorder and The Washington Post examined millions of messages across more than 50 Discord and Telegram chat groups.

“The abuse perpetrated by members of com groups is extreme,” Wired’s Ali Winston wrote. “They have coerced children into sexual abuse or self-harm, causing them to deeply lacerate their bodies to carve ‘cutsigns’ of an abuser’s online alias into their skin.” The story continues:

“Victims have flushed their heads in toilets, attacked their siblings, killed their pets, and in some extreme instances, attempted or died by suicide. Court records from the United States and European nations reveal participants in this network have also been accused of robberies, in-person sexual abuse of minors, kidnapping, weapons violations, swatting, and murder.”

“Some members of the network extort children for sexual pleasure, some for power and control. Some do it merely for the kick that comes from manipulation. Others sell the explicit CSAM content produced by extortion on the dark web.”

KrebsOnSecurity has learned Holy is the 17-year-old who was arrested in July 2024 by the U.K.’s West Midlands Police as part of a joint investigation with the FBI into the MGM hack.

Early in their cybercriminal career (as a 15-year-old), @Holy went by the handle “Vsphere,” and was a proud member of the LAPSUS$ cybercrime group. Throughout 2022, LAPSUS$ would hack and social engineer their way into some of the world’s biggest technology companies, including EA Games, Microsoft, NVIDIA, Okta, Samsung, and T-Mobile.

JUDISCHE/WAIFU

Another timely example of the overlap between harm communities and top members of The Com can be found in a group of criminals who recently stole obscene amounts of customer records from users of the cloud data provider Snowflake.

At the end of 2023, malicious hackers figured out that many major companies have uploaded massive amounts of valuable and sensitive customer data to Snowflake servers, all the while protecting those Snowflake accounts with little more than a username and password (no multi-factor authentication required). The group then searched darknet markets for stolen Snowflake account credentials, and began raiding the data storage repositories used by some of the world’s largest corporations.

Among those that had data exposed in Snowflake was AT&T, which disclosed in July that cybercriminals had stolen personal information and phone and text message records for roughly 110 million people — nearly all its customers.

A report on the extortion group from the incident response firm Mandiant notes that Snowflake victim companies were privately approached by the hackers, who demanded a ransom in exchange for a promise not to sell or leak the stolen data. All told, more than 160 organizations were extorted, including TicketMaster, Lending Tree, Advance Auto Parts and Neiman Marcus.

On May 2, 2024, a user by the name “Judische” claimed on the fraud-focused Telegram channel Star Chat that they had hacked Santander Bank, one of the first known Snowflake victims. Judische would repeat that claim in Star Chat on May 13 — the day before Santander publicly disclosed a data breach — and would periodically blurt out the names of other Snowflake victims before their data even went up for sale on the cybercrime forums.

A careful review of Judische’s account history and postings on Telegram shows this user is more widely known under the nickname “Waifu,” an early moniker that corresponds to one of the more accomplished SIM-swappers in The Com over the years.

In a SIM-swapping attack, the fraudsters will phish or purchase credentials for mobile phone company employees, and use those credentials to redirect a target’s mobile calls and text messages to a device the attackers control.

Several channels on Telegram maintain a frequently updated leaderboard of the 100 richest SIM-swappers, as well as the hacker handles associated with specific cybercrime groups (Waifu is ranked #24). That leaderboard has long included Waifu on a roster of hackers for a group that called itself “Beige.”

Beige members were implicated in two stories published here in 2020. The first was an August 2020 piece called Voice Phishers Targeting Corporate VPNs, which warned that the COVID-19 epidemic had brought a wave of voice phishing or “vishing” attacks that targeted work-from-home employees via their mobile devices, and tricked many of those people into giving up credentials needed to access their employer’s network remotely.

Beige group members also have claimed credit for a breach at the domain registrar GoDaddy. In November 2020, intruders thought to be associated with the Beige Group tricked a GoDaddy employee into installing malicious software, and with that access they were able to redirect the web and email traffic for multiple cryptocurrency trading platforms.

The Telegram channels that Judische and his related accounts frequented over the years show this user divides their time between posting in SIM-swapping and cybercrime cashout channels, and harassing and stalking others in harm communities like Leak Society and Court.

Mandiant has attributed the Snowflake compromises to a group it calls “UNC5537,” with members based in North America and Turkey. KrebsOnSecurity has learned Judische is a 26-year-old software engineer in Ontario, Canada.

Sources close to the investigation into the Snowflake incident tell KrebsOnSecurity the UNC5537 member in Turkey is John Erin Binns, an elusive American man indicted by the U.S. Department of Justice (DOJ) for a 2021 breach at T-Mobile that exposed the personal information of at least 76.6 million customers.

Binns is currently in custody in a Turkish prison and fighting his extradition. Meanwhile, he has been suing almost every federal agency and agent that contributed investigative resources to his case.

In June 2024, a Mandiant employee told Bloomberg that UNC5537 members have made death threats against cybersecurity experts investigating the hackers, and that in one case the group used artificial intelligence to create fake nude photos of a researcher to harass them.

ViLE

In June 2024, two American men pleaded guilty to hacking into a U.S. Drug Enforcement Agency (DEA) online portal that tapped into 16 different federal law enforcement databases.  Sagar “Weep” Singh, a 20-year-old from Rhode Island, and Nicholas “Convict” Ceraolo, 25, of Queens, NY, were both active in SIM-swapping communities.

Singh and Ceraolo hacked into a number of foreign police department email accounts, and used them to make phony “emergency data requests” to social media platforms seeking account information about specific users they were stalking. According to the government, in each case the men impersonating the foreign police departments told those platforms the request was urgent because the account holders had been trading in child pornography or engaging in child extortion.

Eventually, the two men formed part of a group of cybercriminals known to its members as “ViLE,” who specialize in obtaining personal information about third-party victims, which they then used to harass, threaten or extort the victims, a practice known as “doxing.”

The U.S. government says Singh and Ceraolo worked closely with a third man — referenced in the indictment as co-conspirator #1 or “CC-1” — to administer a doxing forum where victims could pay to have their personal information removed.

The government doesn’t name CC-1 or the doxing forum, but CC-1’s hacker handle is “Kayte” (a.k.a. “KT“) which corresponds to the nickname of a 23-year-old man who lives with his parents in Coffs Harbor, Australia. For several years (with a brief interruption), KT has been the administrator of a truly vile doxing community known as the Doxbin.

People whose names and personal information appear on the Doxbin can quickly find themselves the target of extended harassment campaigns, account hacking, SIM-swapping and even swatting — which involves falsely reporting a violent incident at a target’s address to trick local police into responding with potentially deadly force.

A handful of Com members targeted by federal authorities have gone so far as to perpetrate swatting, doxing, and other harassment against the same federal agents who are trying to unravel their alleged crimes. This has led some investigators working cases involving the Com to begin redacting their names from affidavits and indictments filed in federal court.

In January 2024, KrebsOnSecurity broke the news that prosecutors in Florida had charged a 19-year-old alleged Scattered Spider member named Noah Michael Urban with wire fraud and identity theft. That story recounted how Urban’s alleged hacker identities “King Bob” and “Sosa” inhabited a world in which rival cryptocurrency theft rings frequently settled disputes through so-called “violence-as-a-service” offerings — hiring strangers online to perpetrate firebombings, beatings and kidnappings against their rivals.

Urban’s indictment shows the name of the federal agent who testified to it has been blacked out:

HACKING RINGS, STALKING VICTIMS

In June 2022, this blog told the story of two men charged with hacking into the Ring home security cameras of a dozen random people and then methodically swatting each of them. Adding insult to injury, the men used the compromised security cameras to record live footage of local police swarming those homes.

James Thomas Andrew McCarty, Charlotte, N.C., and Kya “Chumlul” Nelson, of Racine, Wisc., conspired to hack into Yahoo email accounts belonging to victims in the United States. The two would check how many of those Yahoo accounts were associated with Ring accounts, and then target people who used the same password for both accounts.

The Telegram and Discord aliases allegedly used by McCarty — “Aspertaine” and “Couch,” among others — correspond to an identity that was active in certain channels dedicated to SIM-swapping.

What KrebsOnSecurity didn’t report at the time is that both ChumLul and Aspertaine were active members of CVLT, wherein those identities clearly participated in harassing and exploiting young teens online.

In June 2024, McCarty was sentenced to seven years in prison after pleading guilty to making hoax calls that elicited police SWAT responses. Nelson also pleaded guilty and received a seven-year prison sentence.

POMPOMPURIN

In March 2023, U.S. federal agents in New York announced they’d arrested “Pompompurin,” the alleged administrator of Breachforums, an English-language cybercrime forum where hacked corporate databases frequently appear for sale. In cases where the victim organization isn’t extorted in advance by hackers, being listed on Breachforums has often been the way many victims first learned of an intrusion.

Pompompurin had been a nemesis to the FBI for several years. In November 2021, KrebsOnSecurity broke the news that thousands of fake emails about a cybercrime investigation were blasted out from the FBI’s email systems and Internet addresses.

Pompompurin took credit for that stunt, and said he was able to send the FBI email blast by exploiting a flaw in an FBI portal designed to share information with state and local law enforcement authorities. The FBI later acknowledged that a software misconfiguration allowed someone to send the fake emails.

In December, 2022, KrebsOnSecurity detailed how hackers active on BreachForums had infiltrated the FBI’s InfraGard program, a vetted network designed to build cyber and physical threat information sharing partnerships with experts in the private sector. The hackers impersonated the CEO of a major financial company, applied for InfraGard membership in the CEO’s name, and were granted admission to the community.

The feds named Pompompurin as 21-year-old Peekskill resident Conor Brian Fitzpatrick, who was originally charged with one count of conspiracy to solicit individuals to sell unauthorized access devices (stolen usernames and passwords). But after FBI agents raided and searched the home where Fitzpatrick lived with his parents, prosecutors tacked on charges for possession of child pornography.

DOMESTIC TERRORISM?

Recent actions by the DOJ indicate the government is well aware of the significant overlap between leading members of The Com and harm communities. But the government also is growing more sensitive to the criticism that it can often take months or years to gather enough evidence to criminally charge some of these suspects, during which time the perpetrators can abuse and recruit countless new victims.

Late last year, however, the DOJ signaled a new tactic in pursuing leaders of harm communities like 764: Charging them with domestic terrorism.

In December 2023, the government charged (PDF) a Hawaiian man with possessing and sharing sexually explicit videos and images of prepubescent children being abused. Prosecutors allege Kalana Limkin, 18, of Hilo, Hawaii, admitted he was an associate of CVLT and 764, and that he was the founder of a splinter harm group called Cultist. Limkin’s Telegram profile shows he also was active on the harm community Slit Town.

The relevant citation from Limkin’s complaint reads:

“Members of the group ‘764’ have conspired and continue to conspire in both online and in-person venues to engage in violent actions in furtherance of a Racially Motivated Violent Extremist ideology, wholly or in part through activities that violate federal criminal law meeting the statutory definition of Domestic Terrorism, defined in Title 18, United States Code, § 2331.”

Experts say charging harm groups under anti-terrorism statutes potentially gives the government access to more expedient investigative powers than it would normally have in a run-of-the-mill criminal hacking case.

“What it ultimately gets you is additional tools you can use in the investigation, possibly warrants and things like that,” said Mark Rasch, a former U.S. federal cybercrime prosecutor and now general counsel for the New York-based cybersecurity firm Unit 221B. “It can also get you additional remedies at the end of the case, like greater sanctions, more jail time, fines and forfeiture.”

But Rasch said this tactic can backfire on prosecutors who overplay their hand and go after someone who ends up challenging the charges in court.

“If you’re going to charge a hacker or pedophile with a crime like terrorism, that’s going to make it harder to get a conviction,” Rasch said. “It adds to the prosecutorial burden and increases the likelihood of getting an acquittal.”

Rasch said it’s unclear where it is appropriate to draw the line in the use of terrorism statutes to disrupt harm groups online, noting that there certainly are circumstances where individuals can commit violations of domestic anti-terrorism statutes through their Internet activity alone.

“The Internet is a platform like any other, where virtually any kind of crime that can be committed in the real world can also be committed online,” he said. “That doesn’t mean all misuse of computers fits within the statutory definition of terrorism.”

The RCMP’s advisory on sexual extortion of minors over the Internet lists a number of potential warning signs that teens may exhibit if they become entangled in these harm groups. The FBI urges anyone who believes their child or someone they know is being exploited to contact their local FBI field office, call 1-800-CALL-FBI, or report it online at tips.fbi.gov.

National Public Data Published Its Own Passwords

New details are emerging about a breach at National Public Data (NPD), a consumer data broker that recently spilled hundreds of millions of Americans’ Social Security Numbers, addresses, and phone numbers online. KrebsOnSecurity has learned that another NPD data broker which shares access to the same consumer records inadvertently published the passwords to its back-end database in a file that was freely available from its homepage until today.

In April, a cybercriminal named USDoD began selling data stolen from NPD. In July, someone leaked what was taken, including the names, addresses, phone numbers and in some cases email addresses for more than 272 million people (including many who are now deceased).

NPD acknowledged the intrusion on Aug. 12, saying it dates back to a security incident in December 2023. In an interview last week, USDoD blamed the July data leak on another malicious hacker who also had access to the company’s database, which they claimed has been floating around the underground since December 2023.

Following last week’s story on the breadth of the NPD breach, a reader alerted KrebsOnSecurity that a sister NPD property — the background search service recordscheck.net — was hosting an archive that included the usernames and password for the site’s administrator.

A review of that archive, which was available from the Records Check website until just before publication this morning (August 19), shows it includes the source code and plain text usernames and passwords for different components of recordscheck.net, which is visually similar to nationalpublicdata.com and features identical login pages.

The exposed archive, which was named “members.zip,” indicates RecordsCheck users were all initially assigned the same six-character password and instructed to change it, but many did not.

According to the breach tracking service Constella Intelligence, the passwords included in the source code archive are identical to credentials exposed in previous data breaches that involved email accounts belonging to NPD’s founder, an actor and retired sheriff’s deputy from Florida named Salvatore “Sal” Verini.

Reached via email, Mr. Verini said the exposed archive (a .zip file) containing recordscheck.net credentials has been removed from the company’s website, and that the site is slated to cease operations “in the next week or so.”

“Regarding the zip, it has been removed but was an old version of the site with non-working code and passwords,” Verini told KrebsOnSecurity. “Regarding your question, it is an active investigation, in which we cannot comment on at this point. But once we can, we will [be] with you, as we follow your blog. Very informative.”

The leaked recordscheck.net source code indicates the website was created by a web development firm based in Lahore, Pakistan called creationnext.com, which did not return messages seeking comment. CreationNext.com’s homepage features a positive testimonial from Sal Verini.

There are now several websites that have been stood up to help people learn if their SSN and other data was exposed in this breach. One is npdbreach.com, a lookup page erected by Atlas Data Privacy Corp. Another lookup service is available at npd.pentester.com. Both sites show NPD had old and largely inaccurate data on Yours Truly.

The best advice for those concerned about this breach is to freeze one’s credit file at each of the major consumer reporting bureaus. Having a freeze on your files makes it much harder for identity thieves to create new accounts in your name, and it limits who can view your credit information.

A freeze is a good idea because all of the information that ID thieves need to assume your identity is now broadly available from multiple sources, thanks to the multiplicity of data breaches we’ve seen involving SSN data and other key static data points about people.

There are numerous cybercriminal services that offer detailed background checks on consumers, including full SSNs. These services are powered by compromised accounts at data brokers that cater to private investigators and law enforcement officials, and some are now fully automated via Telegram instant message bots.

In November 2023, KrebsOnSecurity wrote about one such service, which was being powered by hacked accounts at the U.S. consumer data broker USInfoSearch.com. This is notable because the leaked source code indicates Records Check pulled background reports on people by querying NPD’s database and records at USInfoSearch. KrebsOnSecurity sought comment from USInfoSearch and will update this story if they respond.

The point is, if you’re an American who hasn’t frozen their credit files and you haven’t yet experienced some form of new account fraud, the ID thieves probably just haven’t gotten around to you yet.

All Americans are also entitled to obtain a free copy of their credit report weekly from each of the three major credit bureaus. It used to be that consumers were allowed one free report from each of the bureaus annually, but in October 2023 the Federal Trade Commission announced the bureaus had permanently extended a program that lets you check your credit report once a week for free.

If you haven’t done this in a while, now would be an excellent time to order your files. To place a freeze, you’ll need to create an account at each of the three major reporting bureaus, Equifax, Experian and TransUnion. Once you’ve established an account, you should be able to then view and freeze your credit file. If you spot errors, such as random addresses and phone numbers you don’t recognize, do not ignore them. Dispute any inaccuracies you may find.

NationalPublicData.com Hack Exposes a Nation’s Data

A great many readers this month reported receiving alerts that their Social Security Number, name, address and other personal information were exposed in a breach at a little-known but aptly-named consumer data broker called NationalPublicData.com. This post examines what we know about a breach that has exposed hundreds of millions of consumer records. We’ll also take a closer look at the data broker that got hacked — a background check company founded by an actor and retired sheriff’s deputy from Florida.

On July 21, 2024, denizens of the cybercrime community Breachforums released more than 4 terabytes of data they claimed was stolen from nationalpublicdata.com, a Florida-based company that collects data on consumers and processes background checks.

The breach tracking service HaveIBeenPwned.com and the cybercrime-focused Twitter account vx-underground both concluded the leak is the same information first put up for sale in April 2024 by a prolific cybercriminal who goes by the name “USDoD.”

On April 7, USDoD posted a sales thread on Breachforums for four terabytes of data — 2.9 billion rows of records — they claimed was taken from nationalpublicdata.com. The snippets of stolen data that USDoD offered as teasers showed rows of names, addresses, phone numbers, and Social Security Numbers (SSNs). Their asking price? $3.5 million.

Many media outlets mistakenly reported that the National Public data breach affects 2.9 billion people (that figure actually refers to the number of rows in the leaked data sets). HaveIBeenPwned.com’s Troy Hunt analyzed the leaked data and found it is a somewhat disparate collection of consumer and business records, including the real names, addresses, phone numbers and SSNs of millions of Americans (both living and deceased), and 70 million rows from a database of U.S. criminal records.

Hunt said he found 137 million unique email addresses in the leaked data, but stressed that there were no email addresses in the files containing SSN records.

“If you find yourself in this data breach via HaveIBeenPwned.com, there’s no evidence your SSN was leaked, and if you’re in the same boat as me, the data next to your record may not even be correct.”

Nationalpublicdata.com publicly acknowledged a breach in a statement on Aug. 12, saying “there appears to have been a data security incident that may have involved some of your personal information. The incident appears to have involved a third-party bad actor that was trying to hack into data in late December 2023, with potential leaks of certain data in April 2024 and summer 2024.”

The company said the information “suspected of being breached” contained name, email address, phone number, social security number, and mailing address(es).

“We cooperated with law enforcement and governmental investigators and conducted a review of the potentially affected records and will try to notify you if there are further significant developments applicable to you,” the statement continues. “We have also implemented additional security measures in efforts to prevent the reoccurrence of such a breach and to protect our systems.”

Hunt’s analysis didn’t say how many unique SSNs were included in the leaked data. But according to researchers at Atlas Data Privacy Corp., there are 272 million unique SSNs in the entire records set.

Atlas found most records have a name, SSN, and home address, and that approximately 26 percent of those records included a phone number. Atlas said they verified 5,000 addresses and phone numbers, and found the records pertain to people born before Jan. 1, 2002 (with very few exceptions).

If there is a tiny silver lining to the breach it is this: Atlas discovered that many of the records related to people who are now almost certainly deceased. They found the average age of the consumer in these records is 70, and fully two million records are related to people whose date of birth would make them more than 120 years old today.

TWISTED HISTORY

Where did National Public Data get its consumer data? The company’s website doesn’t say, but it is operated by an entity in Coral Springs, Fla. called Jerico Pictures Inc. The website for Jerico Pictures is not currently responding. However, cached versions of it at archive.org show it is a film studio with offices in Los Angeles and South Florida.

The Florida Secretary of State says Jerico Pictures is owned by Salvatore (Sal) Verini Jr., a retired deputy with the Broward County Sheriff’s office. The Secretary of State also says Mr. Verini is or was a founder of several other Florida companies, including National Criminal Data LLC, Twisted History LLC, Shadowglade LLC and Trinity Entertainment Inc., among others.

Mr. Verini did not respond to multiple requests for comment. Cached copies of Mr. Verini’s vanity domain salvatoreverini.com recount his experience in acting (e.g. a role in a 1980s detective drama with Burt Reynolds) and more recently producing dramas and documentaries for several streaming channels.

Pivoting on the email address used to register that vanity domain, DomainTools.com finds several other domains whose history offers a clearer picture of the types of data sources relied upon by National Public Data.

One of those domains is recordscheck.net (formerly recordscheck.info), which advertises “instant background checks, SSN traces, employees screening and more.” Another now-defunct business tied to Mr. Verini’s email — publicrecordsunlimited.com — said it obtained consumer data from a variety of sources, including: birth, marriage and death records; voting records; professional licenses; state and federal criminal records.

It remains unclear how thieves originally obtained these records from National Public Data. KrebsOnSecurity sought comment from USDoD, who is perhaps best known for hacking into Infragard, an FBI program that facilitates information sharing about cyber and physical threats with vetted people in the private sector.

USDoD said they indeed sold the same data set that was leaked on Breachforums this past month, but that the person who leaked the data did not obtain it from them. USDoD said the data stolen from National Public Data had traded hands several times since it was initially stolen in December 2023.

“The database has been floating around for a while,” USDoD said. “I was not the first one to get it.”

USDoD said the person who originally stole the data from NPD was a hacker who goes by the handle SXUL. That user appears to have deleted their Telegram account several days ago, presumably in response to intense media coverage of the breach.

ANALYSIS

Data brokers like National Public Data typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

Americans may believe they have the right to opt out of having these records collected and sold to anyone. But experts say these underlying sources of information — the above-mentioned “public” records — are carved out from every single state consumer privacy law. This includes California’s privacy regime, which is often held up as the national leader in state privacy regulations.

You see, here in America, virtually anyone can become a consumer data broker. And with few exceptions, there aren’t any special requirements for brokers to show that they actually care about protecting the data they collect, store, repackage and sell so freely.

In February 2023, PeopleConnect, the owners of the background search services TruthFinder and Instant Checkmate, acknowledged a breach affecting 20 million customers who paid the data brokers to run background checks. The data exposed included email addresses, hashed passwords, first and last names, and phone numbers.

In 2019, malicious hackers stole data on more than 1.5 billion people from People Data Labs, a San Francisco data broker whose people-search services linked hundreds of millions of email addresses, LinkedIn and Facebook profiles and more than 200 million valid cell phone numbers.

These data brokers are the digital equivalent of massive oil tankers wandering the coast without GPS or an anchor, because when they get hacked, the effect is very much akin to the ecological and economic fallout from a giant oil spill.

It’s an apt analogy because the dissemination of so much personal data all at once has ripple effects for months and years to come, as this information invariably feeds into a vast underground ocean of scammers who are already equipped and staffed to commit identity theft and account takeovers at scale.

It’s also apt because much like with real-life oil spills, the cleanup costs and effort from data spills — even just vast collections of technically “public” documents like the NPD corpus — can be enormous, and most of the costs associated with that fall to consumers, directly or indirectly.

WHAT SHOULD YOU DO?

Should you worry that your SSN and other personal data might be exposed in this breach? That isn’t necessary for people who’ve been following the advice here for years, which is to freeze one’s credit file at each of the major consumer reporting bureaus. Having a freeze on your files makes it much harder for identity thieves to create new accounts in your name, and it limits who can view your credit information.

The main reason I recommend the freeze is that all of the information ID thieves need to assume your identity is now broadly available from multiple sources, thanks to the multiplicity of data breaches we’ve seen involving SSN data and other key static data points about people.

But beyond that, there are numerous cybercriminal services that offer detailed background checks on consumers, including full SSNs. These services are powered by compromised accounts at data brokers that cater to private investigators and law enforcement officials, and some are now fully automated via Telegram instant message bots. Meaning, if you’re an American who hasn’t frozen their credit files and you haven’t yet experienced some form of new account fraud, the ID thieves probably just haven’t gotten around to you yet.

All Americans are also entitled to obtain a free copy of their credit report weekly from each of the three major credit bureaus. It used to be that consumers were allowed one free report from each of the bureaus annually, but in October 2023 the Federal Trade Commission announced the bureaus had permanently extended a program that lets you check your credit report once a week for free.

If you haven’t done this in a while, now would be an excellent time to order your files. To place a freeze, you need to create an account at each of the three major reporting bureaus, Equifax, Experian and TransUnion. Once you’ve established an account, you should be able to then view and freeze your credit file. Dispute any inaccuracies you may find. If you spot errors, such as random addresses and phone numbers you don’t recognize, do not ignore them: Identity theft and new account fraud are not problems that get easier to solve by letting them fester.

Mr. Verini probably didn’t respond to requests for comment because his company is now the subject of a class-action lawsuit (NB: the lawsuit also erroneously claims 3 billion people were affected). These lawsuits are practically inevitable now after a major breach, but they also have the unfortunate tendency to let regulators and lawmakers off the hook.

Almost every time there’s a major breach of SSN data, Americans are offered credit monitoring services. Most of the time, those services come from one of the three major consumer credit bureaus, the same companies that profit by compiling and selling incredibly detailed dossiers on consumers’ financial lives. The same companies that use dark patterns to trick people into paying for “credit lock” services that achieve a similar result as a freeze but still let the bureaus sell your data to their partners.

But class-actions alone will not drive us toward a national conversation about what needs to change. Americans currently have very few rights to opt out of the personal and financial surveillance, data collection and sale that is pervasive in today’s tech-based economy.

The breach at National Public Data may not be the worst data breach ever. But it does present yet another opportunity for this country’s leaders to acknowledge that the SSN has completely failed as a measure of authentication or authorization. It was never a good idea to use as an authenticator to begin with, and it is certainly no longer suitable for this purpose.

The truth is that these data brokers will continue to proliferate and thrive (and get hacked and relieved of their data) until Congress begins to realize it’s time for some consumer privacy and data protection laws that are relevant to life in the 21st century.

Further reporting: National Public Data Published Its Own Passwords

Update, Aug. 16, 8:00 a.m. ET: Corrected the story to note that consumers can now obtain a free credit report from each of the three consumer reporting bureaus weekly, instead of just annually.

Update, Aug. 23, 12:33 p.m. ET: Added link to latest story on NPD breach.

Low-Drama ‘Dark Angels’ Reap Record Ransoms

A ransomware group called Dark Angels made headlines this past week when it was revealed the crime group recently received a record $75 million data ransom payment from a Fortune 50 company. Security experts say the Dark Angels have been around since 2021, but the group doesn’t get much press because they work alone and maintain a low profile, picking one target at a time and favoring mass data theft over disrupting the victim’s operations.

Security firm Zscaler ThreatLabz this month ranked Dark Angels as the top ransomware threat for 2024, noting that in early 2024 a victim paid the ransomware group $75 million — higher than any previously recorded ransom payment. ThreatLabz found Dark Angels has conducted some of the largest ransomware attacks to date, and yet little is known about the group.

Brett Stone-Gross, senior director of threat intelligence at ThreatLabz, said Dark Angels operate using an entirely different playbook than most other ransomware groups. For starters, he said, Dark Angels does not employ the typical ransomware affiliate model, which relies on hackers-for-hire to install malicious software that locks up infected systems.

“They really don’t want to be in the headlines or cause business disruptions,” Stone-Gross said. “They’re about making money and attracting as little attention as possible.”

Most ransomware groups maintain flashy victim leak sites which threaten to publish the target’s stolen data unless a ransom demand is paid. But the Dark Angels didn’t even have a victim shaming site until April 2023. And the leak site isn’t particularly well branded; it’s called Dunghill Leak.

“Nothing about them is flashy,” Stone-Gross said. “For the longest time, they didn’t even want to cause a big headline, but they probably felt compelled to create that leaks site because they wanted to show they were serious and that they were going to post victim data and make it accessible.”

Dark Angels is thought to be a Russia-based cybercrime syndicate whose distinguishing characteristic is stealing truly staggering amounts of data from major companies across multiple sectors, including healthcare, finance, government and education. For large businesses, the group has exfiltrated between 10-100 terabytes of data, which can take days or weeks to transfer, ThreatLabz found.

Like most ransom gangs, Dark Angels will publish data stolen from victims who do not pay. Some of the more notable victims listed on Dunghill Leak include the global food distribution firm Sysco, which disclosed a ransomware attack in May 2023; and the travel booking giant Sabre, which was hit by the Dark Angels in September 2023.

Stone-Gross said Dark Angels is often reluctant to deploy ransomware malware because such attacks work by locking up the target’s IT infrastructure, which typically causes the victim’s business to grind to a halt for days, weeks or even months on end. And those types of breaches tend to make headlines quickly.

“They selectively choose whether they want to deploy ransomware or not,” he said. “If they deem they can encrypt some files that won’t cause major disruptions — but will give them a ton of data — that’s what they’ll do. But really, what separates them from the rest is the volume of data they’re stealing. It’s a whole order of magnitude greater with Dark Angels. Companies losing vast amounts of data will pay these high ransoms.”

So who paid the record $75 million ransom? Bleeping Computer posited on July 30 that the victim was the pharmaceutical giant Cencora (formerly AmeriSourceBergen Corporation), which reported a data security incident to the U.S. Securities and Exchange Commission (SEC) on February 21, 2024.

The SEC requires publicly-traded companies to disclose a potentially material cybersecurity event within four days of the incident. Cencora is currently #10 on the Fortune 500 list, generating more than $262 billion in revenue last year.

Cencora did not respond to questions about whether it had made a ransom payment in connection with the February cybersecurity incident, and referred KrebsOnSecurity to expenses listed under “Other” in the restructuring section of their latest quarterly financial report (PDF). That report states that the majority of the $30 million cost in “Other” was associated with the breach.

Cencora’s quarterly statement said the incident affected a standalone legacy information technology platform in one country and the foreign business unit’s ability to operate in that country for approximately two weeks.

In its most recent State of Ransomware report (PDF), security firm Sophos found the average ransomware payment had increased fivefold in the past year, from $400,000 in 2023 to $2 million. Sophos says that in more than four-fifths (82%) of cases funding for the ransom came from multiple sources. Overall, 40% of total ransom funding came from the organizations themselves and 23% from insurance providers.

Further reading: ThreatLabz ransomware report (PDF).

Researchers: Weak Security Defaults Enabled Squarespace Domains Hijacks

At least a dozen organizations with domain names at domain registrar Squarespace saw their websites hijacked last week. Squarespace bought all assets of Google Domains a year ago, but many customers still haven’t set up their new accounts. Experts say malicious hackers learned they could commandeer any migrated Squarespace accounts that hadn’t yet been registered, merely by supplying an email address tied to an existing domain.

The Squarespace domain hijacks, which took place between July 9 and July 12, appear to have mostly targeted cryptocurrency businesses, including Celer Network, Compound Finance, Pendle Finance, and Unstoppable Domains. In some cases, the attackers were able to redirect the hijacked domains to phishing sites set up to steal visitors’ cryptocurrency funds.

New York City-based Squarespace purchased roughly 10 million domain names from Google Domains in June 2023, and it has been gradually migrating those domains to its service ever since. Squarespace has not responded to a request for comment, nor has it issued a statement about the attacks.

But an analysis released by security experts at Metamask and Paradigm finds the most likely explanation for what happened is that Squarespace assumed all users migrating from Google Domains would select the social login options — such “Continue with Google” or “Continue with Apple” — as opposed to the “Continue with email” choice.

Taylor Monahan, lead product manager at Metamask, said Squarespace never accounted for the possibility that a threat actor might sign up for an account using an email associated with a recently-migrated domain before the legitimate email holder created the account themselves.

“Thus nothing actually stops them from trying to login with an email,” Monahan told KrebsOnSecurity. “And since there’s no password on the account, it just shoots them to the ‘create password for your new account’ flow. And since the account is half-initialized on the backend, they now have access to the domain in question.”

What’s more, Monahan said, Squarespace did not require email verification for new accounts created with a password.

“The domains being migrated from Google to Squarespace are known,” Monahan said. “It’s either public or easily discernible info which email addresses have admin of a domain. And if that email never sets up their account on Squarespace — say because the billing admin left the company five years ago or folks just ignored the email — anyone who enters that email@domain in the squarespace form now has full access to control to the domain.”

The researchers say some Squarespace domains that were migrated over also could be hijacked if attackers discovered the email addresses for less privileged user accounts tied to the domain, such as “domain manager,” which likewise has the ability to transfer a domain or point it to a different Internet address.

Monahan said the migration has left domain owners with fewer options to secure and monitor their accounts.

“Squarespace can’t support users who need any control or insight into the activity being performed in their account or domain,” Monahan said. “You basically have no control over the access different folks have. You don’t have any audit logs. You don’t get email notifications for some actions. The owner doesn’t get email notification for actions taken by a ‘domain manager.’ This is absolutely insane if you’re used to and expecting the controls Google provides.”

The researchers have published a comprehensive guide for locking down Squarespace user accounts, which urges Squarespace users to enable multi-factor authentication (disabled during the migration).

“Determining what emails have access to your new Squarespace account is step 1,” the help guide advises. “Most teams DO NOT REALIZE these accounts even exist, let alone theoretically have access.”

The guide also recommends removing unnecessary Squarespace user accounts, and disabling reseller access in Google Workspace.

“If you bought Google Workspace via Google Domains, Squarespace is now your authorized reseller,” the help document explains. “This means that anyone with access to your Squarespace account also has a backdoor into your Google Workspace unless you explicitly disable it by following the instructions here, which you should do. It’s easier to secure one account than two.”

Update, July 23, 1:50 p.m. ET: Squarespace has published a post-mortem about the incident. Their statement blames the domain hijacks on “a weakness related to OAuth logins”, which Squarespace said it fixed within hours, and contradicts the findings presented by the researchers above. Here are the relevant bits from their statement:

“During this incident, all compromised accounts were using third-party OAuth. Neither Squarespace nor any third-party authentication provider made any changes to authentication as part of our migration of Google Domains to Squarespace. To be clear, the migration of domains involved no changes to multi-factor authentication before, during or after.”

“To date there is no evidence that Google Workspace accounts were or are at risk, and we have received no customer reports to this effect. As a reseller, Squarespace manages billing but customers access Workspace directly using their Google account.”

“Our analysis shows no evidence that Squarespace accounts using an email-based login with an unverified email address were involved with this attack.”

Crooks Steal Phone, SMS Records for Nearly All AT&T Customers

AT&T Corp. disclosed today that a new data breach has exposed phone call and text message records for roughly 110 million people — nearly all of its customers. AT&T said it delayed disclosing the incident in response to “national security and public safety concerns,” noting that some of the records included data that could be used to determine where a call was made or text message sent. AT&T also acknowledged the customer records were exposed in a cloud database that was protected only by a username and password (no multi-factor authentication needed).

In a regulatory filing with the U.S. Securities and Exchange Commission today, AT&T said cyber intruders accessed an AT&T workspace on a third-party cloud platform in April, downloading files containing customer call and text interactions between May 1 and October 31, 2022, as well as on January 2, 2023.

The company said the stolen data includes records of calls and texts for mobile providers that resell AT&T’s service, but that it does not include the content of calls or texts, Social Security numbers, dates of birth, or any other personally identifiable information.

However, the company said a subset of stolen records included information about the location of cellular communications towers closest to the subscriber, data that could be used to determine the approximate location of the customer device initiating or receiving those text messages or phone calls.

“While the data does not include customer names, there are often ways, using publicly available online tools, to find the name associated with a specific telephone number,” AT&T allowed.

AT&T’s said it learned of the breach on April 19, but delayed disclosing it at the request of federal investigators. The company’s SEC disclosure says at least one individual has been detained by the authorities in connection with the breach.

In a written statement shared with KrebsOnSecurity, the FBI confirmed that it asked AT&T to delay notifying affected customers.

“Shortly after identifying a potential breach to customer data and before making its materiality decision, AT&T contacted the FBI to report the incident,” the FBI statement reads. “In assessing the nature of the breach, all parties discussed a potential delay to public reporting under Item 1.05(c) of the SEC Rule, due to potential risks to national security and/or public safety. AT&T, FBI, and DOJ worked collaboratively through the first and second delay process, all while sharing key threat intelligence to bolster FBI investigative equities and to assist AT&T’s incident response work.”

Techcrunch quoted an AT&T spokesperson saying the customer data was stolen as a result of a still-unfolding data breach involving more than 160 customers of the cloud data provider Snowflake.

Earlier this year, malicious hackers figured out that many major companies have uploaded massive amounts of valuable and sensitive customer data to Snowflake servers, all the while protecting those Snowflake accounts with little more than a username and password.

Wired reported last month how the hackers behind the Snowflake data thefts purchased stolen Snowflake credentials from dark web services that sell access to usernames, passwords and authentication tokens that are siphoned by information-stealing malware. For its part, Snowflake says it now requires all new customers to use multi-factor authentication.

Other companies with millions of customer records stolen from Snowflake servers include Advance Auto Parts, Allstate, Anheuser-Busch, Los Angeles Unified, Mitsubishi, Neiman Marcus, Pure Storage, Santander Bank, State Farm, and Ticketmaster.

Earlier this year, AT&T reset passwords for millions of customers after the company finally acknowledged a data breach from 2018 involving approximately 7.6 million current AT&T account holders and roughly 65.4 million former account holders.

Mark Burnett is an application security architect, consultant and author. Burnett said the only real use for the data stolen in the most recent AT&T breach is to know who is contacting whom and how many times.

“The most concerning thing to me about this AT&T breach of ALL customer call and text records is that this isn’t one of their main databases; it is metadata on who is contacting who,” Burnett wrote on Mastodon. “Which makes me wonder what would call logs without timestamps or names have been used for.”

It remains unclear why so many major corporations persist in the belief that it is somehow acceptable to store so much sensitive customer data with so few security protections. For example, Advance Auto Parts said the data exposed included full names, Social Security numbers, drivers licenses and government issued ID numbers on 2.3 million people who were former employees or job applicants.

That may be because, apart from the class-action lawsuits that invariably ensue after these breaches, there is little holding companies accountable for sloppy security practices. AT&T told the SEC it does not believe this incident is likely to materially impact AT&T’s financial condition or results of operations. AT&T reported revenues of more than $30 billion in its most recent quarter.

Alleged Boss of ‘Scattered Spider’ Hacking Group Arrested

A 22-year-old man from the United Kingdom arrested this week in Spain is allegedly the ringleader of Scattered Spider, a cybercrime group suspected of hacking into Twilio, LastPass, DoorDash, Mailchimp, and nearly 130 other organizations over the past two years.

The Spanish daily Murcia Today reports the suspect was wanted by the FBI and arrested in Palma de Mallorca as he tried to board a flight to Italy.

“He stands accused of hacking into corporate accounts and stealing critical information, which allegedly enabled the group to access multi-million-dollar funds,” Murcia Today wrote. “According to Palma police, at one point he controlled Bitcoins worth $27 million.”

The cybercrime-focused Twitter/X account vx-underground said the U.K. man arrested was a SIM-swapper who went by the alias “Tyler.” In a SIM-swapping attack, crooks transfer the target’s phone number to a device they control and intercept any text messages or phone calls sent to the victim — including one-time passcodes for authentication, or password reset links sent via SMS.

“He is a known SIM-swapper and is allegedly involved with the infamous Scattered Spider group,” vx-underground wrote on June 15, referring to a prolific gang implicated in costly data ransom attacks at MGM and Caesars casinos in Las Vegas last year.

Sources familiar with the investigation told KrebsOnSecurity the accused is a 22-year-old from Dundee, Scotland named Tyler Buchanan, also allegedly known as “tylerb” on Telegram chat channels centered around SIM-swapping.

In January 2024, U.S. authorities arrested another alleged Scattered Spider member — 19-year-old Noah Michael Urban of Palm Coast, Fla. — and charged him with stealing at least $800,000 from five victims between August 2022 and March 2023. Urban allegedly went by the nicknames “Sosa” and “King Bob,” and is believed to be part of the same crew that hacked Twilio and a slew of other companies in 2022.

Investigators say Scattered Spider members are part of a more diffuse cybercriminal community online known as “The Com,” wherein hackers from different cliques boast loudly about high-profile cyber thefts that almost invariably begin with social engineering — tricking people over the phone, email or SMS into giving away credentials that allow remote access to corporate internal networks.

One of the more popular SIM-swapping channels on Telegram maintains a frequently updated leaderboard of the most accomplished SIM-swappers, indexed by their supposed conquests in stealing cryptocurrency. That leaderboard currently lists Sosa as #24 (out of 100), and Tylerb at #65.

0KTAPUS

In August 2022, KrebsOnSecurity wrote about peering inside the data harvested in a months-long cybercrime campaign by Scattered Spider involving countless SMS-based phishing attacks against employees at major corporations. The security firm Group-IB called the gang by a different name — 0ktapus, a nod to how the criminal group phished employees for credentials.

The missives asked users to click a link and log in at a phishing page that mimicked their employer’s Okta authentication page. Those who submitted credentials were then prompted to provide the one-time password needed for multi-factor authentication.

These phishing attacks used newly-registered domains that often included the name of the targeted company, and sent text messages urging employees to click on links to these domains to view information about a pending change in their work schedule. The phishing sites also featured a hidden Telegram instant message bot to forward any submitted credentials in real-time, allowing the attackers to use the phished username, password and one-time code to log in as that employee at the real employer website.

One of Scattered Spider’s first big victims in its 2022 SMS phishing spree was Twilio, a company that provides services for making and receiving text messages and phone calls. The group then pivoted, using their access to Twilio to attack at least 163 of its customers.

Among those was the encrypted messaging app Signal, which said the breach could have let attackers re-register the phone number on another device for about 1,900 users.

Also in August 2022, several employees at email delivery firm Mailchimp provided their remote access credentials to this phishing group. According to Mailchimp, the attackers used their access to Mailchimp employee accounts to steal data from 214 customers involved in cryptocurrency and finance.

On August 25, 2022, the password manager service LastPass disclosed a breach in which attackers stole some source code and proprietary LastPass technical information, and weeks later LastPass said an investigation revealed no customer data or password vaults were accessed.

However, on November 30, 2022 LastPass disclosed a far more serious breach that the company said leveraged data stolen in the August breach. LastPass said criminal hackers had stolen encrypted copies of some password vaults, as well as other personal information.

In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against an engineer who was one of only four LastPass employees with access to the corporate vault. In that incident, the attackers exploited a security vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.

Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.

TURF WARS

Sosa and Tylerb were both subjected to physical attacks from rival SIM-swapping gangs. These communities have been known to settle scores by turning to so-called “violence-as-a-service” offerings on cybercrime channels, wherein people can be hired to perform a variety geographically-specific “in real life” jobs, such as bricking windows, slashing car tires, or even home invasions.

In 2022, a video surfaced on a popular cybercrime channel purporting to show attackers hurling a brick through a window at an address that matches the spacious and upscale home of Urban’s parents in Sanford, Fl.

January’s story on Sosa noted that a junior member of his crew named “Foreshadow” was kidnapped, beaten and held for ransom in September 2022. Foreshadow’s captors held guns to his bloodied head while forcing him to record a video message pleading with his crew to fork over a $200,000 ransom in exchange for his life (Foreshadow escaped further harm in that incident).

According to several SIM-swapping channels on Telegram where Tylerb was known to frequent, rival SIM-swappers hired thugs to invade his home in February 2023. Those accounts state that the intruders assaulted Tylerb’s mother in the home invasion, and that they threatened to burn him with a blowtorch if he didn’t give up the keys to his cryptocurrency wallets. Tylerb was reputed to have fled the United Kingdom after that assault.

KrebsOnSecurity sought comment from Mr. Buchanan, and will update this story in the event he responds.

Who Stole 3.6M Tax Records from South Carolina?

For nearly a dozen years, residents of South Carolina have been kept in the dark by state and federal investigators over who was responsible for hacking into the state’s revenue department in 2012 and stealing tax and bank account information for 3.6 million people. The answer may no longer be a mystery: KrebsOnSecurity found compelling clues suggesting the intrusion was carried out by the same Russian hacking crew that stole of millions of payment card records from big box retailers like Home Depot and Target in the years that followed.

Questions about who stole tax and financial data on roughly three quarters of all South Carolina residents came to the fore last week at the confirmation hearing of Mark Keel, who was appointed in 2011 by Gov. Nikki Haley to head the state’s law enforcement division. If approved, this would be Keel’s third six-year term in that role.

The Associated Press reports that Keel was careful not to release many details about the breach at his hearing, telling lawmakers he knows who did it but that he wasn’t ready to name anyone.

“I think the fact that we didn’t come up with a whole lot of people’s information that got breached is a testament to the work that people have done on this case,” Keel asserted.

A ten-year retrospective published in 2022 by The Post and Courier in Columbia, S.C. said investigators determined the breach began on Aug. 13, 2012, after a state IT contractor clicked a malicious link in an email. State officials said they found out about the hack from federal law enforcement on October 10, 2012.

KrebsOnSecurity examined posts across dozens of cybercrime forums around that time, and found only one instance of someone selling large volumes of tax data in the year surrounding the breach date.

On Oct. 7, 2012 — three days before South Carolina officials say they first learned of the intrusion — a notorious cybercriminal who goes by the handle “Rescator” advertised the sale of “a database of the tax department of one of the states.”

“Bank account information, SSN and all other information,” Rescator’s sales thread on the Russian-language crime forum Embargo read. “If you purchase the entire database, I will give you access to it.”

A week later, Rescator posted a similar offer on the exclusive Russian forum Mazafaka, saying he was selling information from a U.S. state tax database, without naming the state. Rescator said the data exposed included Social Security Number (SSN), employer, name, address, phone, taxable income, tax refund amount, and bank account number.

“There is a lot of information, I am ready to sell the entire database, with access to the database, and in parts,” Rescator told Mazafaka members. “There is also information on corporate taxpayers.”

On Oct. 26, 2012, the state announced the breach publicly. State officials said they were working with investigators from the U.S. Secret Service and digital forensics experts from Mandiant, which produced an incident report (PDF) that was later published by South Carolina Dept. of Revenue. KrebsOnSecurity sought comment from the Secret Service, South Carolina prosecutors, and Mr. Keel’s office. This story will be updated if any of them respond. Update: The Secret Service declined to comment.

On Nov. 18, 2012, Rescator told fellow denizens of the forum Verified he was selling a database of 65,000 records with bank account information from several smaller, regional financial institutions. Rescator’s sales thread on Verified listed more than a dozen database fields, including account number, name, address, phone, tax ID, date of birth, employer and occupation.

Asked to provide more context about the database for sale, Rescator told forum members the database included financial records related to tax filings of a U.S. state. Rescator added that there was a second database of around 80,000 corporations that included social security numbers, names and addresses, but no financial information.

The AP says South Carolina paid $12 million to Experian for identity theft protection and credit monitoring for its residents after the breach.

“At the time, it was one of the largest breaches in U.S. history but has since been surpassed greatly by hacks to Equifax, Yahoo, Home Depot, Target and PlayStation,” the AP’s Jeffrey Collins wrote.

As it happens, Rescator’s criminal hacking crew was directly responsible for the 2013 breach at Target and the 2014 hack of Home Depot. The Target intrusion saw Rescator’s cybercrime shops selling roughly 40 million stolen payment cards, and 56 million cards from Home Depot customers.

Who is Rescator? On Dec. 14, 2023, KrebsOnSecurity published the results of a 10-year investigation into the identity of Rescator, a.k.a. Mikhail Borisovich Shefel, a 36-year-old who lives in Moscow and who recently changed his last name to Lenin.

Mr. Keel’s assertion that somehow the efforts of South Carolina officials following the breach may have lessened its impact on citizens seems unlikely. The stolen tax and financial data appears to have been sold openly on cybercrime forums by one of the Russian underground’s most aggressive and successful hacking crews.

While there are no indications from reviewing forum posts that Rescator ever sold the data, his sales threads came at a time when the incidence of tax refund fraud was skyrocketing.

Tax-related identity theft occurs when someone uses a stolen identity and SSN to file a tax return in that person’s name claiming a fraudulent refund. Victims usually first learn of the crime after having their returns rejected because scammers beat them to it. Even those who are not required to file a return can be victims of refund fraud, as can those who are not actually owed a refund from the U.S. Internal Revenue Service (IRS).

According to a 2013 report from the Treasury Inspector General’s office, the IRS issued nearly $4 billion in bogus tax refunds in 2012, and more than $5.8 billion in 2013. The money largely was sent to people who stole SSNs and other information on U.S. citizens, and then filed fraudulent tax returns on those individuals claiming a large refund but at a different address.

It remains unclear why Shefel has never been officially implicated in the breaches at Target, Home Depot, or in South Carolina. It may be that Shefel has been indicted, and that those indictments remain sealed for some reason. Perhaps prosecutors were hoping Shefel would decide to leave Russia, at which point it would be easier to apprehend him if he believed no one was looking for him.

But all signs are that Shefel is deeply rooted in Russia, and has no plans to leave. In January 2024, authorities in Australia, the United States and the U.K. levied financial sanctions against 33-year-old Russian man Aleksandr Ermakov for allegedly stealing data on 10 million customers of the Australian health insurance giant Medibank.

A week after those sanctions were put in place, KrebsOnSecurity published a deep dive on Ermakov, which found that he co-ran a Moscow-based IT security consulting business along with Mikhail Shefel called Shtazi-IT.

Why CISA is Warning CISOs About a Breach at Sisense

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) said today it is investigating a breach at business intelligence company Sisense, whose products are designed to allow companies to view the status of multiple third-party online services in a single dashboard. CISA urged all Sisense customers to reset any credentials and secrets that may have been shared with the company, which is the same advice Sisense gave to its customers Wednesday evening.

New York City based Sisense has more than a thousand customers across a range of industry verticals, including financial services, telecommunications, healthcare and higher education. On April 10, Sisense Chief Information Security Officer Sangram Dash told customers the company had been made aware of reports that “certain Sisense company information may have been made available on what we have been advised is a restricted access server (not generally available on the internet.)”

“We are taking this matter seriously and promptly commenced an investigation,” Dash continued. “We engaged industry-leading experts to assist us with the investigation. This matter has not resulted in an interruption to our business operations. Out of an abundance of caution, and while we continue to investigate, we urge you to promptly rotate any credentials that you use within your Sisense application.”

In its alert, CISA said it was working with private industry partners to respond to a recent compromise discovered by independent security researchers involving Sisense.

“CISA is taking an active role in collaborating with private industry partners to respond to this incident, especially as it relates to impacted critical infrastructure sector organizations,” the sparse alert reads. “We will provide updates as more information becomes available.”

Sisense declined to comment when asked about the veracity of information shared by two trusted sources with close knowledge of the breach investigation. Those sources said the breach appears to have started when the attackers somehow gained access to the company’s Gitlab code repository, and in that repository was a token or credential that gave the bad guys access to Sisense’s Amazon S3 buckets in the cloud.

Customers can use Gitlab either as a solution that is hosted in the cloud at Gitlab.com, or as a self-managed deployment. KrebsOnSecurity understands that Sisense was using the self-managed version of Gitlab.

Both sources said the attackers used the S3 access to copy and exfiltrate several terabytes worth of Sisense customer data, which apparently included millions of access tokens, email account passwords, and even SSL certificates.

The incident raises questions about whether Sisense was doing enough to protect sensitive data entrusted to it by customers, such as whether the massive volume of stolen customer data was ever encrypted while at rest in these Amazon cloud servers.

It is clear, however, that unknown attackers now have all of the credentials that Sisense customers used in their dashboards.

The breach also makes clear that Sisense is somewhat limited in the clean-up actions that it can take on behalf of customers, because access tokens are essentially text files on your computer that allow you to stay logged in for extended periods of time — sometimes indefinitely. And depending on which service we’re talking about, it may be possible for attackers to re-use those access tokens to authenticate as the victim without ever having to present valid credentials.

Beyond that, it is largely up to Sisense customers to decide if and when they change passwords to the various third-party services that they’ve previously entrusted to Sisense.

Earlier today, a public relations firm working with Sisense reached out to learn if KrebsOnSecurity planned to publish any further updates on their breach (KrebsOnSecurity posted a screenshot of the CISO’s customer email to both LinkedIn and Mastodon on Wednesday evening). The PR rep said Sisense wanted to make sure they had an opportunity to comment before the story ran.

But when confronted with the details shared by my sources, Sisense apparently changed its mind.

“After consulting with Sisense, they have told me that they don’t wish to respond,” the PR rep said in an emailed reply.

Update, 6:49 p.m., ET: Added clarification that Sisense is using a self-hosted version of Gitlab, not the cloud version managed by Gitlab.com.

Also, Sisense’s CISO Dash just sent an update to customers directly. The latest advice from the company is far more detailed, and involves resetting a potentially large number of access tokens across multiple technologies, including Microsoft Active Directory credentials, GIT credentials, web access tokens, and any single sign-on (SSO) secrets or tokens.

The full message from Dash to customers is below:

“Good Afternoon,

We are following up on our prior communication of April 10, 2024, regarding reports that certain Sisense company information may have been made available on a restricted access server. As noted, we are taking this matter seriously and our investigation remains ongoing.

Our customers must reset any keys, tokens, or other credentials in their environment used within the Sisense application.

Specifically, you should:
– Change Your Password: Change all Sisense-related passwords on http://my.sisense.com
– Non-SSO:
– Replace the Secret in the Base Configuration Security section with your GUID/UUID.
– Reset passwords for all users in the Sisense application.
– Logout all users by running GET /api/v1/authentication/logout_all under Admin user.
– Single Sign-On (SSO):
– If you use SSO JWT for the user’s authentication in Sisense, you will need to update sso.shared_secret in Sisense and then use the newly generated value on the side of the SSO handler.
– We strongly recommend rotating the x.509 certificate for your SSO SAML identity provider.
– If you utilize OpenID, it’s imperative to rotate the client secret as well.
– Following these adjustments, update the SSO settings in Sisense with the revised values.
– Logout all users by running GET /api/v1/authentication/logout_all under Admin user.
– Customer Database Credentials: Reset credentials in your database that were used in the Sisense application to ensure continuity of connection between the systems.
– Data Models: Change all usernames and passwords in the database connection string in the data models.
– User Params: If you are using the User Params feature, reset them.
– Active Directory/LDAP: Change the username and user password of users whose authorization is used for AD synchronization.
– HTTP Authentication for GIT: Rotate the credentials in every GIT project.
– B2D Customers: Use the following API PATCH api/v2/b2d-connection in the admin section to update the B2D connection.
– Infusion Apps: Rotate the associated keys.
– Web Access Token: Rotate all tokens.
– Custom Email Server: Rotate associated credentials.
– Custom Code: Reset any secrets that appear in custom code Notebooks.

If you need any assistance, please submit a customer support ticket at https://community.sisense.com/t5/support-portal/bd-p/SupportPortal and mark it as critical. We have a dedicated response team on standby to assist with your requests.

At Sisense, we give paramount importance to security and are committed to our customers’ success. Thank you for your partnership and commitment to our mutual security.

Regards,

Sangram Dash
Chief Information Security Officer”

BlackCat Ransomware Group Implodes After Apparent $22M Payment by Change Healthcare

There are indications that U.S. healthcare giant Change Healthcare has made a $22 million extortion payment to the infamous BlackCat ransomware group (a.k.a. “ALPHV“) as the company struggles to bring services back online amid a cyberattack that has disrupted prescription drug services nationwide for weeks. However, the cybercriminal who claims to have given BlackCat access to Change’s network says the crime gang cheated them out of their share of the ransom, and that they still have the sensitive data Change reportedly paid the group to destroy. Meanwhile, the affiliate’s disclosure appears to have prompted BlackCat to cease operations entirely.

In the third week of February, a cyber intrusion at Change Healthcare began shutting down important healthcare services as company systems were taken offline. It soon emerged that BlackCat was behind the attack, which has disrupted the delivery of prescription drugs for hospitals and pharmacies nationwide for nearly two weeks.

On March 1, a cryptocurrency address that security researchers had already mapped to BlackCat received a single transaction worth approximately $22 million. On March 3, a BlackCat affiliate posted a complaint to the exclusive Russian-language ransomware forum Ramp saying that Change Healthcare had paid a $22 million ransom for a decryption key, and to prevent four terabytes of stolen data from being published online.

The affiliate claimed BlackCat/ALPHV took the $22 million payment but never paid him his percentage of the ransom. BlackCat is known as a “ransomware-as-service” collective, meaning they rely on freelancers or affiliates to infect new networks with their ransomware. And those affiliates in turn earn commissions ranging from 60 to 90 percent of any ransom amount paid.

“But after receiving the payment ALPHV team decide to suspend our account and keep lying and delaying when we contacted ALPHV admin,” the affiliate “Notchy” wrote. “Sadly for Change Healthcare, their data [is] still with us.”

Change Healthcare has neither confirmed nor denied paying, and has responded to multiple media outlets with a similar non-denial statement — that the company is focused on its investigation and on restoring services.

Assuming Change Healthcare did pay to keep their data from being published, that strategy seems to have gone awry: Notchy said the list of affected Change Healthcare partners they’d stolen sensitive data from included Medicare and a host of other major insurance and pharmacy networks.

On the bright side, Notchy’s complaint seems to have been the final nail in the coffin for the BlackCat ransomware group, which was infiltrated by the FBI and foreign law enforcement partners in late December 2023. As part of that action, the government seized the BlackCat website and released a decryption tool to help victims recover their systems.

BlackCat responded by re-forming, and increasing affiliate commissions to as much as 90 percent. The ransomware group also declared it was formally removing any restrictions or discouragement against targeting hospitals and healthcare providers.

However, instead of responding that they would compensate and placate Notchy, a representative for BlackCat said today the group was shutting down and that it had already found a buyer for its ransomware source code.

“There’s no sense in making excuses,” wrote the RAMP member “Ransom.” “Yes, we knew about the problem, and we were trying to solve it. We told the affiliate to wait. We could send you our private chat logs where we are shocked by everything that’s happening and are trying to solve the issue with the transactions by using a higher fee, but there’s no sense in doing that because we decided to fully close the project. We can officially state that we got screwed by the feds.”

BlackCat’s website now features a seizure notice from the FBI, but several researchers noted that this image seems to have been merely cut and pasted from the notice the FBI left in its December raid of BlackCat’s network. The FBI has not responded to requests for comment.

Fabian Wosar, head of ransomware research at the security firm Emsisoft, said it appears BlackCat leaders are trying to pull an “exit scam” on affiliates by withholding many ransomware payment commissions at once and shutting down the service.

“ALPHV/BlackCat did not get seized,” Wosar wrote on Twitter/X today. “They are exit scamming their affiliates. It is blatantly obvious when you check the source code of their new takedown notice.”

Dmitry Smilyanets, a researcher for the security firm Recorded Future, said BlackCat’s exit scam was especially dangerous because the affiliate still has all the stolen data, and could still demand additional payment or leak the information on his own.

“The affiliates still have this data, and they’re mad they didn’t receive this money, Smilyanets told Wired.com. “It’s a good lesson for everyone. You cannot trust criminals; their word is worth nothing.”

BlackCat’s apparent demise comes closely on the heels of the implosion of another major ransomware group — LockBit, a ransomware gang estimated to have extorted over $120 million in payments from more than 2,000 victims worldwide. On Feb. 20, LockBit’s website was seized by the FBI and the U.K.’s National Crime Agency (NCA) following a months-long infiltration of the group.

LockBit also tried to restore its reputation on the cybercrime forums by resurrecting itself at a new darknet website, and by threatening to release data from a number of major companies that were hacked by the group in the weeks and days prior to the FBI takedown.

But LockBit appears to have since lost any credibility the group may have once had. After a much-promoted attack on the government of Fulton County, Ga., for example, LockBit threatened to release Fulton County’s data unless paid a ransom by Feb. 29. But when Feb. 29 rolled around, LockBit simply deleted the entry for Fulton County from its site, along with those of several financial organizations that had previously been extorted by the group.

Fulton County held a press conference to say that it had not paid a ransom to LockBit, nor had anyone done so on their behalf, and that they were just as mystified as everyone else as to why LockBit never followed through on its threat to publish the county’s data. Experts told KrebsOnSecurity LockBit likely balked because it was bluffing, and that the FBI likely relieved them of that data in their raid.

Smilyanets’ comments are driven home in revelations first published last month by Recorded Future, which quoted an NCA official as saying LockBit never deleted the data after being paid a ransom, even though that is the only reason many of its victims paid.

“If we do not give you decrypters, or we do not delete your data after payment, then nobody will pay us in the future,” LockBit’s extortion notes typically read.

Hopefully, more companies are starting to get the memo that paying cybercrooks to delete stolen data is a losing proposition all around.

Fulton County, Security Experts Call LockBit’s Bluff

The ransomware group LockBit told officials with Fulton County, Ga. they could expect to see their internal documents published online this morning unless the county paid a ransom demand. LockBit removed Fulton County’s listing from its victim shaming website this morning, claiming the county had paid. But county officials said they did not pay, nor did anyone make payment on their behalf. Security experts say LockBit was likely bluffing and probably lost most of the data when the gang’s servers were seized this month by U.S. and U.K. law enforcement.

LockBit listed Fulton County as a victim on Feb. 13, saying that unless it was paid a ransom the group would publish files stolen in a breach at the county last month. That attack disrupted county phones, Internet access and even their court system. LockBit leaked a small number of the county’s files as a teaser, which appeared to include sensitive and sealed court records in current and past criminal trials.

On Feb. 16, Fulton County’s entry — along with a countdown timer until the data would be published — was removed from the LockBit website without explanation. The leader of LockBit told KrebsOnSecurity this was because Fulton County officials had engaged in last-minute negotiations with the group.

But on Feb. 19, investigators with the FBI and the U.K.’s National Crime Agency (NCA) took over LockBit’s online infrastructure, replacing the group’s homepage with a seizure notice and links to LockBit ransomware decryption tools.

In a press briefing on Feb. 20, Fulton County Commission Chairman Robb Pitts told reporters the county did not pay a ransom demand, noting that the board “could not in good conscience use Fulton County taxpayer funds to make a payment.”

Three days later, LockBit reemerged with new domains on the dark web, and with Fulton County listed among a half-dozen other victims whose data was about to be leaked if they refused to pay. As it does with all victims, LockBit assigned Fulton County a countdown timer, saying officials had until late in the evening on March 1 until their data was published.

LockBit soon moved up the deadline to the morning of Feb. 29. As Fulton County’s LockBit timer was counting down to zero this morning, its listing disappeared from LockBit’s site. LockBit’s leader and spokesperson, who goes by the handle “LockBitSupp,” told KrebsOnSecurity today that Fulton County’s data disappeared from their site because county officials paid a ransom.

“Fulton paid,” LockBitSupp said. When asked for evidence of payment, LockBitSupp claimed. “The proof is that we deleted their data and did not publish it.”

But at a press conference today, Fulton County Chairman Robb Pitts said the county does not know why its data was removed from LockBit’s site.

“As I stand here at 4:08 p.m., we are not aware of any data being released today so far,” Pitts said. “That does not mean the threat is over. They could release whatever data they have at any time. We have no control over that. We have not paid any ransom. Nor has any ransom been paid on our behalf.”

Brett Callow, a threat analyst with the security firm Emsisoft, said LockBit likely lost all of the victim data it stole before the FBI/NCA seizure, and that it has been trying madly since then to save face within the cybercrime community.

“I think it was a case of them trying to convince their affiliates that they were still in good shape,” Callow said of LockBit’s recent activities. “I strongly suspect this will be the end of the LockBit brand.”

Others have come to a similar conclusion. The security firm RedSense posted an analysis to Twitter/X that after the takedown, LockBit published several “new” victim profiles for companies that it had listed weeks earlier on its victim shaming site. Those victim firms — a healthcare provider and major securities lending platform — also were unceremoniously removed from LockBit’s new shaming website, despite LockBit claiming their data would be leaked.

“We are 99% sure the rest of their ‘new victims’ are also fake claims (old data for new breaches),” RedSense posted. “So the best thing for them to do would be to delete all other entries from their blog and stop defrauding honest people.”

Callow said there certainly have been plenty of cases in the past where ransomware gangs exaggerated their plunder from a victim organization. But this time feels different, he said.

“It is a bit unusual,” Callow said. “This is about trying to still affiliates’ nerves, and saying, ‘All is well, we weren’t as badly compromised as law enforcement suggested.’ But I think you’d have to be a fool to work with an organization that has been so thoroughly hacked as LockBit has.”

FBI’s LockBit Takedown Postponed a Ticking Time Bomb in Fulton County, Ga.

The FBI’s takedown of the LockBit ransomware group last week came as LockBit was preparing to release sensitive data stolen from government computer systems in Fulton County, Ga. But LockBit is now regrouping, and the gang says it will publish the stolen Fulton County data on March 2 unless paid a ransom. LockBit claims the cache includes documents tied to the county’s ongoing criminal prosecution of former President Trump, but court watchers say teaser documents published by the crime gang suggest a total leak of the Fulton County data could put lives at risk and jeopardize a number of other criminal trials.

In early February, Fulton County leaders acknowledged they were responding to an intrusion that caused disruptions for its phone, email and billing systems, as well as a range of county services, including court systems.

On Feb. 13, the LockBit ransomware group posted on its victim shaming blog a new entry for Fulton County, featuring a countdown timer saying the group would publish the data on Feb. 16 unless county leaders agreed to negotiate a ransom.

“We will demonstrate how local structures negligently handled information protection,” LockBit warned. “We will reveal lists of individuals responsible for confidentiality. Documents marked as confidential will be made publicly available. We will show documents related to access to the state citizens’ personal data. We aim to give maximum publicity to this situation; the documents will be of interest to many. Conscientious residents will bring order.”

Yet on Feb. 16, the entry for Fulton County was removed from LockBit’s site without explanation. This usually only happens after the victim in question agrees to pay a ransom demand and/or enters into negotiations with their extortionists.

However, Fulton County Commission Chairman Robb Pitts said the board decided it “could not in good conscience use Fulton County taxpayer funds to make a payment.”

“We did not pay nor did anyone pay on our behalf,” Pitts said at an incident briefing on Feb. 20.

Just hours before that press conference, LockBit’s various websites were seized by the FBI and the U.K.’s National Crime Agency (NCA), which replaced the ransomware group’s homepage with a seizure notice and used the existing design of LockBit’s victim shaming blog to publish press releases about the law enforcement action.

Dubbed “Operation Cronos,” the effort involved the seizure of nearly three-dozen servers; the arrest of two alleged LockBit members; the release of a free LockBit decryption tool; and the freezing of more than 200 cryptocurrency accounts thought to be tied to the gang’s activities. The government says LockBit has claimed more than 2,000 victims worldwide and extorted over $120 million in payments.

UNFOLDING DISASTER

In a lengthy, rambling letter published on Feb. 24 and addressed to the FBI, the ransomware group’s leader LockBitSupp announced that their victim shaming websites were once again operational on the dark web, with fresh countdown timers for Fulton County and a half-dozen other recent victims.

“The FBI decided to hack now for one reason only, because they didn’t want to leak information fultoncountyga.gov,” LockBitSupp wrote. “The stolen documents contain a lot of interesting things and Donald Trump’s court cases that could affect the upcoming US election.”

LockBit has already released roughly two dozen files allegedly stolen from Fulton County government systems, although none of them involve Mr. Trump’s criminal trial. But the documents do appear to include court records that are sealed and shielded from public viewing.

George Chidi writes The Atlanta Objective, a Substack publication on crime in Georgia’s capital city. Chidi says the leaked data so far includes a sealed record related to a child abuse case, and a sealed motion in the murder trial of Juwuan Gaston demanding the state turn over confidential informant identities.

Chidi cites reports from a Fulton County employee who said the confidential material includes the identities of jurors serving on the trial of the rapper Jeffery “Young Thug” Williams, who is charged along with five other defendants in a racketeering and gang conspiracy.

“The screenshots suggest that hackers will be able to give any attorney defending a criminal case in the county a starting place to argue that evidence has been tainted or witnesses intimidated, and that the release of confidential information has compromised cases,” Chidi wrote. “Judge Ural Glanville has, I am told by staff, been working feverishly behind the scenes over the last two weeks to manage the unfolding disaster.”

LockBitSupp also denied assertions made by the U.K.’s NCA that LockBit did not delete stolen data as promised when victims agreed to pay a ransom. The accusation is an explosive one because nobody will pay a ransom if they don’t believe the ransomware group will hold up its end of the bargain.

The ransomware group leader also confirmed information first reported here last week, that federal investigators managed to hack LockBit by exploiting a known vulnerability in PHP, a scripting language that is widely used in Web development.

“Due to my personal negligence and irresponsibility I relaxed and did not update PHP in time,” LockBitSupp wrote. “As a result of which access was gained to the two main servers where this version of PHP was installed.”

LockBitSupp’s FBI letter said the group kept copies of its stolen victim data on servers that did not use PHP, and that consequently it was able to retain copies of files stolen from victims. The letter also listed links to multiple new instances of LockBit dark net websites, including the leak page listing Fulton County’s new countdown timer.

“Even after the FBI hack, the stolen data will be published on the blog, there is no chance of destroying the stolen data without payment,” LockBitSupp wrote. “All FBI actions are aimed at destroying the reputation of my affiliate program, my demoralization, they want me to leave and quit my job, they want to scare me because they can not find and eliminate me, I can not be stopped, you can not even hope, as long as I am alive I will continue to do pentest with postpaid.”

DOX DODGING

In January 2024, LockBitSupp told XSS forum members he was disappointed the FBI hadn’t offered a reward for his doxing and/or arrest, and that in response he was placing a bounty on his own head — offering $10 million to anyone who could discover his real name.

After the NCA and FBI seized LockBit’s site, the group’s homepage was retrofitted with a blog entry titled, “Who is LockBitSupp? The $10M question.” The teaser made use of LockBit’s own countdown timer, and suggested the real identity of LockBitSupp would soon be revealed.

However, after the countdown timer expired the page was replaced with a taunting message from the feds, but it included no new information about LockBitSupp’s identity.

On Feb. 21, the U.S. Department of State announced rewards totaling up to $15 million for information leading to the arrest and/or conviction of anyone participating in LockBit ransomware attacks. The State Department said $10 million of that is for information on LockBit’s leaders, and up to $5 million is offered for information on affiliates.

In an interview with the malware-focused Twitter/X account Vx-Underground, LockBit staff asserted that authorities had arrested a couple of small-time players in their operation, and that investigators still do not know the real-life identities of the core LockBit members, or that of their leader.

“They assert the FBI / NCA UK / EUROPOL do not know their information,” Vx-Underground wrote. “They state they are willing to double the bounty of $10,000,000. They state they will place a $20,000,000 bounty of their own head if anyone can dox them.”

TROUBLE ON THE HOMEFRONT?

In the weeks leading up to the FBI/NCA takedown, LockBitSupp became embroiled in a number of high-profile personal and business disputes on the Russian cybercrime forums.

Earlier this year, someone used LockBit ransomware to infect the networks of AN-Security, a venerated 30-year-old security and technology company based in St. Petersburg, Russia. This violated the golden rule for cybercriminals based in Russia and former soviet nations that make up the Commonwealth of Independent States, which is that attacking your own citizens in those countries is the surest way to get arrested and prosecuted by local authorities.

LockBitSupp later claimed the attacker had used a publicly leaked, older version of LockBit to compromise systems at AN-Security, and said the attack was an attempt to smear their reputation by a rival ransomware group known as “Clop.” But the incident no doubt prompted closer inspection of LockBitSupp’s activities by Russian authorities.

Then in early February, the administrator of the Russian-language cybercrime forum XSS said LockBitSupp had threatened to have him killed after the ransomware group leader was banned by the community. LockBitSupp was excommunicated from XSS after he refused to pay an arbitration amount ordered by the forum administrator. That dispute related to a complaint from another forum member who said LockBitSupp recently stiffed him on his promised share of an unusually large ransomware payout.

INTERVIEW WITH LOCKBITSUPP

KrebsOnSecurity sought comment from LockBitSupp at the ToX instant messenger ID listed in his letter to the FBI. LockBitSupp declined to elaborate on the unreleased documents from Fulton County, saying the files will be available for everyone to see in a few days.

LockBitSupp said his team was still negotiating with Fulton County when the FBI seized their servers, which is why the county has been granted a time extension. He also denied threatening to kill the XSS administrator.

“I have not threatened to kill the XSS administrator, he is blatantly lying, this is to cause self-pity and damage my reputation,” LockBitSupp told KrebsOnSecurity. “It is not necessary to kill him to punish him, there are more humane methods and he knows what they are.”

Asked why he was so certain the FBI doesn’t know his real-life identity, LockBitSupp was more precise.

“I’m not sure the FBI doesn’t know who I am,” he said. “I just believe they will never find me.”

It seems unlikely that the FBI’s seizure of LockBit’s infrastructure was somehow an effort to stave off the disclosure of Fulton County’s data, as LockBitSupp maintains. For one thing, Europol said the takedown was the result of a months-long infiltration of the ransomware group.

Also, in reporting on the attack’s disruption to the office of Fulton County District Attorney Fani Willis on Feb. 14, CNN reported that by then the intrusion by LockBit had persisted for nearly two and a half weeks.

Finally, if the NCA and FBI really believed that LockBit never deleted victim data, they had to assume LockBit would still have at least one copy of all their stolen data hidden somewhere safe.

Fulton County is still trying to recover systems and restore services affected by the ransomware attack. “Fulton County continues to make substantial progress in restoring its systems following the recent ransomware incident resulting in service outages,” reads the latest statement from the county on Feb. 22. “Since the start of this incident, our team has been working tirelessly to bring services back up.”

Update, Feb. 29, 3:22 p.m. ET: Just hours after this story ran, LockBit changed its countdown timer for Fulton County saying they had until the morning of Feb. 29 (today) to pay a ransonm demand. When the official deadline neared today, Fulton County’s listing was removed from LockBit’s victim shaming website. Asked about the removal of the listing, LockBit’s leader “LockBitSupp” told KrebsOnSecurity that Fulton County paid a ransom demand. County officials have scheduled a press conference on the ransomware attack at 4:15 p.m. ET today.

New Leak Shows Business Side of China’s APT Menace

A new data leak that appears to have come from one of China’s top private cybersecurity firms provides a rare glimpse into the commercial side of China’s many state-sponsored hacking groups. Experts say the leak illustrates how Chinese government agencies increasingly are contracting out foreign espionage campaigns to the nation’s burgeoning and highly competitive cybersecurity industry.

A large cache of more than 500 documents published to GitHub last week indicate the records come from i-SOON, a technology company headquartered in Shanghai that is perhaps best known for providing cybersecurity training courses throughout China. But the leaked documents, which include candid employee chat conversations and images, show a less public side of i-SOON, one that frequently initiates and sustains cyberespionage campaigns commissioned by various Chinese government agencies.

The leaked documents suggest i-SOON employees were responsible for a raft of cyber intrusions over many years, infiltrating government systems in the United Kingdom and countries throughout Asia. Although the cache does not include raw data stolen from cyber espionage targets, it features numerous documents listing the level of access gained and the types of data exposed in each intrusion.

Security experts who reviewed the leaked data say they believe the information is legitimate, and that i-SOON works closely with China’s Ministry of Public Security and the military. In 2021, the Sichuan provincial government named i-SOON as one of “the top 30 information security companies.”

“The leak provides some of the most concrete details seen publicly to date, revealing the maturing nature of China’s cyber espionage ecosystem,” said Dakota Cary, a China-focused consultant at the security firm SentinelOne. “It shows explicitly how government targeting requirements drive a competitive marketplace of independent contractor hackers-for-hire.”

Mei Danowski is a former intelligence analyst and China expert who now writes about her research in a Substack publication called Natto Thoughts. Danowski said i-SOON has achieved the highest secrecy classification that a non-state-owned company can receive, which qualifies the company to conduct classified research and development related to state security.

i-SOON’s “business services” webpage states that the company’s offerings include public security, anti-fraud, blockchain forensics, enterprise security solutions, and training. Danowski said that in 2013, i-SOON established a department for research on developing new APT network penetration methods.

APT stands for Advanced Persistent Threat, a term that generally refers to state-sponsored hacking groups. Indeed, among the documents apparently leaked from i-SOON is a sales pitch slide boldly highlighting the hacking prowess of the company’s “APT research team” (see screenshot above).

The leaked documents included a lengthy chat conversation between the company’s founders, who repeatedly discuss flagging sales and the need to secure more employees and government contracts. Danowski said the CEO of i-SOON, Wu Haibo (“Shutdown” in the leaked chats) is a well-known first-generation red hacker or “Honker,” and an early member of Green Army — the very first Chinese hacktivist group founded in 1997. Mr. Haibo has not yet responded to a request for comment.

In October 2023, Danowski detailed how i-SOON became embroiled in a software development contract dispute when it was sued by a competing Chinese cybersecurity company called Chengdu 404. In September 2020, the U.S. Department of Justice unsealed indictments against multiple Chengdu 404 employees, charging that the company was a facade that hid more than a decade’s worth of cyber intrusions attributed to a threat actor group known as “APT 41.”

Danowski said the existence of this legal dispute suggests that Chengdu 404 and i-SOON have or at one time had a business relationship, and that one company likely served as a subcontractor to the other.

“From what they chat about we can see this is a very competitive industry, where companies in this space are constantly poaching each others’ employees and tools,” Danowski said. “The infosec industry is always trying to distinguish [the work] of one APT group from another. But that’s getting harder to do.”

It remains unclear if i-SOON’s work has earned it a unique APT designation. But Will Thomas, a cyber threat intelligence researcher at Equinix, found an Internet address in the leaked data that corresponds to a domain flagged in a 2019 Citizen Lab report about one-click mobile phone exploits that were being used to target groups in Tibet. The 2019 report referred to the threat actor behind those attacks as an APT group called Poison Carp.

Several images and chat records in the data leak suggest i-SOON’s clients periodically gave the company a list of targets they wanted to infiltrate, but sometimes employees confused the instructions. One screenshot shows a conversation in which an employee tells his boss they’ve just hacked one of the universities on their latest list, only to be told that the victim in question was not actually listed as a desired target.

The leaked chats show i-SOON continuously tried to recruit new talent by hosting a series of hacking competitions across China. It also performed charity work, and sought to engage employees and sustain morale with various team-building events.

However, the chats include multiple conversations between employees commiserating over long hours and low pay. The overall tone of the discussions indicates employee morale was quite low and that the workplace environment was fairly toxic. In several of the conversations, i-SOON employees openly discuss with their bosses how much money they just lost gambling online with their mobile phones while at work.

Danowski believes the i-SOON data was probably leaked by one of those disgruntled employees.

“This was released the first working day after the Chinese New Year,” Danowski said. “Definitely whoever did this planned it, because you can’t get all this information all at once.”

SentinelOne’s Cary said he came to the same conclusion, noting that the Protonmail account tied to the GitHub profile that published the records was registered a month before the leak, on January 15, 2024.

China’s much vaunted Great Firewall not only lets the government control and limit what citizens can access online, but this distributed spying apparatus allows authorities to block data on Chinese citizens and companies from ever leaving the country.

As a result, China enjoys a remarkable information asymmetry vis-a-vis virtually all other industrialized nations. Which is why this apparent data leak from i-SOON is such a rare find for Western security researchers.

“I was so excited to see this,” Cary said. “Every day I hope for data leaks coming out of China.”

That information asymmetry is at the heart of the Chinese government’s cyberwarfare goals, according to a 2023 analysis by Margin Research performed on behalf of the Defense Advanced Research Projects Agency (DARPA).

“In the area of cyberwarfare, the western governments see cyberspace as a ‘fifth domain’ of warfare,” the Margin study observed. “The Chinese, however, look at cyberspace in the broader context of information space. The ultimate objective is, not ‘control’ of cyberspace, but control of information, a vision that dominates China’s cyber operations.”

The National Cybersecurity Strategy issued by the White House last year singles out China as the biggest cyber threat to U.S. interests. While the United States government does contract certain aspects of its cyber operations to companies in the private sector, it does not follow China’s example in promoting the wholesale theft of state and corporate secrets for the commercial benefit of its own private industries.

Dave Aitel, a co-author of the Margin Research report and former computer scientist at the U.S. National Security Agency, said it’s nice to see that Chinese cybersecurity firms have to deal with all of the same contracting headaches facing U.S. companies seeking work with the federal government.

“This leak just shows there’s layers of contractors all the way down,” Aitel said. “It’s pretty fun to see the Chinese version of it.”

U.S. Internet Leaked Years of Internal, Customer Emails

The Minnesota-based Internet provider U.S. Internet Corp. has a business unit called Securence, which specializes in providing filtered, secure email services to businesses, educational institutions and government agencies worldwide. But until it was notified last week, U.S. Internet was publishing more than a decade’s worth of its internal email — and that of thousands of Securence clients — in plain text out on the Internet and just a click away for anyone with a Web browser.

Headquartered in Minnetonka, Minn., U.S. Internet is a regional ISP that provides fiber and wireless Internet service. The ISP’s Securence division bills itself “a leading provider of email filtering and management software that includes email protection and security services for small business, enterprise, educational and government institutions worldwide.”

Roughly a week ago, KrebsOnSecurity was contacted by Hold Security, a Milwaukee-based cybersecurity firm. Hold Security founder Alex Holden said his researchers had unearthed a public link to a U.S. Internet email server listing more than 6,500 domain names, each with its own clickable link.

Drilling down into those individual domain links revealed inboxes for each employee or user of these exposed host names. Some of the emails dated back to 2008; others were as recent as the present day.

Securence counts among its customers dozens of state and local governments, including: nc.gov — the official website of North Carolina; stillwatermn.gov, the website for the city of Stillwater, Minn.; and cityoffrederickmd.gov, the website for the government of Frederick, Md.

Incredibly, included in this giant index of U.S. Internet customer emails were the internal messages for every current and former employee of U.S. Internet and its subsidiary USI Wireless. Since that index also included the messages of U.S. Internet’s CEO Travis Carter, KrebsOnSecurity forwarded one of Mr. Carter’s own recent emails to him, along with a request to understand how exactly the company managed to screw things up so spectacularly.

Within minutes of that notification, U.S. Internet pulled all of the published inboxes offline. Mr. Carter responded and said his team was investigating how it happened. In the same breath, the CEO asked if KrebsOnSecurity does security consulting for hire (I do not).

[Author’s note: Perhaps Mr. Carter was frantically casting about for any expertise he could find in a tough moment. But I found the request personally offensive, because I couldn’t shake the notion that maybe the company was hoping it could buy my silence.]

Earlier this week, Mr. Carter replied with a highly technical explanation that ultimately did little to explain why or how so many internal and customer inboxes were published in plain text on the Internet.

“The feedback from my team was a issue with the Ansible playbook that controls the Nginx configuration for our IMAP servers,” Carter said, noting that this incorrect configuration was put in place by a former employee and never caught. U.S. Internet has not shared how long these messages were exposed.

“The rest of the platform and other backend services are being audited to verify the Ansible playbooks are correct,” Carter said.

Holden said he also discovered that hackers have been abusing a Securence link scrubbing and anti-spam service called Url-Shield to create links that look benign but instead redirect visitors to hacked and malicious websites.

“The bad guys modify the malicious link reporting into redirects to their own malicious sites,” Holden said. “That’s how the bad guys drive traffic to their sites and increase search engine rankings.”

For example, clicking the Securence link shown in the screenshot directly above leads one to a website that tries to trick visitors into allowing site notifications by couching the request as a CAPTCHA request designed to separate humans from bots. After approving the deceptive CAPTCHA/notification request, the link forwards the visitor to a Russian internationalized domain name (рпроаг[.]рф).

U.S. Internet has not responded to questions about how long it has been exposing all of its internal and customer emails, or when the errant configuration changes were made. The company also still has not disclosed the incident on its website. The last press release on the site dates back to March 2020.

KrebsOnSecurity has been writing about data breaches for nearly two decades, but this one easily takes the cake in terms of the level of incompetence needed to make such a huge mistake unnoticed. I’m not sure what the proper response from authorities or regulators should be to this incident, but it’s clear that U.S. Internet should not be allowed to manage anyone’s email unless and until it can demonstrate more transparency, and prove that it has radically revamped its security.

Arrests in $400M SIM-Swap Tied to Heist at FTX?

Three Americans were charged this week with stealing more than $400 million in a November 2022 SIM-swapping attack. The U.S. government did not name the victim organization, but there is every indication that the money was stolen from the now-defunct cryptocurrency exchange FTX, which had just filed for bankruptcy on that same day.

An indictment unsealed this week and first reported on by Ars Technica alleges that Chicago man Robert Powell, a.k.a. “R,” “R$” and “ElSwapo1,” was the ringleader of a SIM-swapping group called the “Powell SIM Swapping Crew.” Colorado resident Emily “Em” Hernandez allegedly helped the group gain access to victim devices in service of SIM-swapping attacks between March 2021 and April 2023. Indiana resident Carter Rohn, a.k.a. “Carti,” and “Punslayer,” allegedly assisted in compromising devices.

In a SIM-swapping attack, the crooks transfer the target’s phone number to a device they control, allowing them to intercept any text messages or phone calls sent to the victim, including one-time passcodes for authentication or password reset links sent via SMS.

The indictment states that the perpetrators in this heist stole the $400 million in cryptocurrencies on Nov. 11, 2022 after they SIM-swapped an AT&T customer by impersonating them at a retail store using a fake ID. However, the document refers to the victim in this case only by the name “Victim 1.”

Wired’s Andy Greenberg recently wrote about FTX’s all-night race to stop a $1 billion crypto heist that occurred on the evening of November 11:

“FTX’s staff had already endured one of the worst days in the company’s short life. What had recently been one of the world’s top cryptocurrency exchanges, valued at $32 billion only 10 months earlier, had just declared bankruptcy. Executives had, after an extended struggle, persuaded the company’s CEO, Sam Bankman-Fried, to hand over the reins to John Ray III, a new chief executive now tasked with shepherding the company through a nightmarish thicket of debts, many of which it seemed to have no means to pay.”

“FTX had, it seemed, hit rock bottom. Until someone—a thief or thieves who have yet to be identified—chose that particular moment to make things far worse. That Friday evening, exhausted FTX staffers began to see mysterious outflows of the company’s cryptocurrency, publicly captured on the Etherscan website that tracks the Ethereum blockchain, representing hundreds of millions of dollars worth of crypto being stolen in real time.”

The indictment says the $400 million was stolen over several hours between November 11 and 12, 2022. Tom Robinson, co-founder of the blockchain intelligence firm Elliptic, said the attackers in the FTX heist began to drain FTX wallets on the evening of Nov. 11, 2022 local time, and continuing until the 12th of November.

Robinson said Elliptic is not aware of any other crypto heists of that magnitude occurring on that date.

“We put the value of the cryptoassets stolen at $477 million,” Robinson said. “The FTX administrators have reported overall losses due to “unauthorized third-party transfers” of $413 million – the discrepancy is likely due to subsequent seizure and return of some of the stolen assets. Either way, it’s certainly over $400 million, and we are not aware of any other thefts from crypto exchanges on this scale, on this date.”

The SIM-swappers allegedly responsible for the $400 million crypto theft are all U.S. residents. But there are some indications they had help from organized cybercriminals based in Russia. In October 2023, Elliptic released a report that found the money stolen from FTX had been laundered through exchanges with ties to criminal groups based in Russia.

“A Russia-linked actor seems a stronger possibility,” Elliptic wrote. “Of the stolen assets that can be traced through ChipMixer, significant amounts are combined with funds from Russia-linked criminal groups, including ransomware gangs and darknet markets, before being sent to exchanges. This points to the involvement of a broker or other intermediary with a nexus in Russia.”

Nick Bax, director of analytics at the cryptocurrency wallet recovery firm Unciphered, said the flow of stolen FTX funds looks more like what his team has seen from groups based in Eastern Europe and Russian than anything they’ve witnessed from US-based SIM-swappers.

“I was a bit surprised by this development but it seems to be consistent with reports from CISA [the Cybersecurity and Infrastructure Security Agency] and others that “Scattered Spider” has worked with [ransomware] groups like ALPHV/BlackCat,” Bax said.

CISA’s alert on Scattered Spider says they are a cybercriminal group that targets large companies and their contracted information technology (IT) help desks.

“Scattered Spider threat actors, per trusted third parties, have typically engaged in data theft for extortion and have also been known to utilize BlackCat/ALPHV ransomware alongside their usual TTPs,” CISA said, referring to the group’s signature “Tactics, Techniques an Procedures.”

Earlier this week, KrebsOnSecurity published a story noting that a Florida man recently charged with being part of a SIM-swapping conspiracy is thought to be a key member of Scattered Spider, a hacking group also known as 0ktapus. That group has been blamed for a string of cyber intrusions at major U.S. technology companies during the summer of 2022.

Financial claims involving FTX’s bankruptcy proceedings are being handled by the financial and risk consulting giant Kroll. In August 2023, Kroll suffered its own breach after a Kroll employee was SIM-swapped. According to Kroll, the thieves stole user information for multiple cryptocurrency platforms that rely on Kroll services to handle bankruptcy proceedings.

KrebsOnSecurity sought comment for this story from Kroll, the FBI, the prosecuting attorneys, and Sullivan & Cromwell, the law firm handling the FTX bankruptcy. This story will be updated in the event any of them respond.

Attorneys for Mr. Powell said they do not know who Victim 1 is in the indictment, as the government hasn’t shared that information yet. Powell’s next court date is a detention hearing on Feb. 2, 2024.

Update, Feb. 3, 12:19 p.m. ET: The FBI declined a request to comment.

Fla. Man Charged in SIM-Swapping Spree is Key Suspect in Hacker Groups Oktapus, Scattered Spider

On Jan. 9, 2024, U.S. authorities arrested a 19-year-old Florida man charged with wire fraud, aggravated identity theft, and conspiring with others to use SIM-swapping to steal cryptocurrency. Sources close to the investigation tell KrebsOnSecurity the accused was a key member of a criminal hacking group blamed for a string of cyber intrusions at major U.S. technology companies during the summer of 2022.

Prosecutors say Noah Michael Urban of Palm Coast, Fla., stole at least $800,000 from at least five victims between August 2022 and March 2023. In each attack, the victims saw their email and financial accounts compromised after suffering an unauthorized SIM-swap, wherein attackers transferred each victim’s mobile phone number to a new device that they controlled.

The government says Urban went by the aliases “Sosa” and “King Bob,” among others. Multiple trusted sources told KrebsOnSecurity that Sosa/King Bob was a core member of a hacking group behind the 2022 breach at Twilio, a company that provides services for making and receiving text messages and phone calls. Twilio disclosed in Aug. 2022 that an intrusion had exposed a “limited number” of Twilio customer accounts through a sophisticated social engineering attack designed to steal employee credentials.

Shortly after that disclosure, the security firm Group-IB published a report linking the attackers behind the Twilio intrusion to separate breaches at more than 130 organizations, including LastPass, DoorDash, Mailchimp, and Plex. Multiple security firms soon assigned the hacking group the nickname “Scattered Spider.”

Group-IB dubbed the gang by a different name — 0ktapus — which was a nod to how the criminal group phished employees for credentials. The missives asked users to click a link and log in at a phishing page that mimicked their employer’s Okta authentication page. Those who submitted credentials were then prompted to provide the one-time password needed for multi-factor authentication.

0ktapus used newly-registered domains that often included the name of the targeted company, and sent text messages urging employees to click on links to these domains to view information about a pending change in their work schedule. The phishing sites used a Telegram instant message bot to forward any submitted credentials in real-time, allowing the attackers to use the phished username, password and one-time code to log in as that employee at the real employer website.

0ktapus often leveraged information or access gained in one breach to perpetrate another. As documented by Group-IB, the group pivoted from its access to Twilio to attack at least 163 of its customers. Among those was the encrypted messaging app Signal, which said the breach could have let attackers re-register the phone number on another device for about 1,900 users.

Also in August 2022, several employees at email delivery firm Mailchimp provided their remote access credentials to this phishing group. According to an Aug. 12 blog post, the attackers used their access to Mailchimp employee accounts to steal data from 214 customers involved in cryptocurrency and finance.

On August 25, 2022, the password manager service LastPass disclosed a breach in which attackers stole some source code and proprietary LastPass technical information, and weeks later LastPass said an investigation revealed no customer data or password vaults were accessed.

However, on November 30, 2022 LastPass disclosed a far more serious breach that the company said leveraged data stolen in the August breach. LastPass said criminal hackers had stolen encrypted copies of some password vaults, as well as other personal information.

In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against a DevOps engineer who was one of only four LastPass employees with access to the corporate vault. In that incident, the attackers exploited a security vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.

As it happens, Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.

KING BOB’S GRAILS

A review of thousands of messages that Sosa and King Bob posted to several public forums and Discord servers over the past two years shows that the person behind these identities was mainly focused on two things: Sim-swapping, and trading in stolen, unreleased rap music recordings from popular artists.

Indeed, those messages show Sosa/King Bob was obsessed with finding new “grails,” the slang term used in some cybercrime discussion channels to describe recordings from popular artists that have never been officially released. It stands to reason that King Bob was SIM-swapping important people in the music industry to obtain these files, although there is little to support this conclusion from the public chat records available.

“I got the most music in the com,” King Bob bragged in a Discord server in November 2022. “I got thousands of grails.”

King Bob’s chats show he was particularly enamored of stealing the unreleased works of his favorite artists — Lil Uzi Vert, Playboi Carti, and Juice Wrld. When another Discord user asked if he has Eminem grails, King Bob said he was unsure.

“I have two folders,” King Bob explained. “One with Uzi, Carti, Juicewrld. And then I have ‘every other artist.’ Every other artist is unorganized as fuck and has thousands of random shit.”

King Bob’s posts on Discord show he quickly became a celebrity on Leaked[.]cx, one of most active forums for trading, buying and selling unreleased music from popular artists. The more grails that users share with the Leaked[.]cx community, the more their status and access on the forum grows.

And King Bob shared a large number of his purloined tunes with this community. Still others he tried to sell. It’s unclear how many of those sales were ever consummated, but it is not unusual for a prized grail to sell for anywhere from $5,000 to $20,000.

In mid-January 2024, several Leaked[.]cx regulars began complaining that they hadn’t seen King Bob in a while and were really missing his grails. On or around Jan. 11, the same day the Justice Department unsealed the indictment against Urban, Leaked[.]cx started blocking people who were trying to visit the site from the United States.

Days later, frustrated Leaked[.]cx users speculated about what could be the cause of the blockage.

“Probs blocked as part of king bob investigation i think?,” wrote the user “Plsdontarrest.” “Doubt he only hacked US artists/ppl which is why it’s happening in multiple countries.”

FORESHADOWING

On Sept. 21, 2022, KrebsOnSecurity told the story of a “Foreshadow,” the nickname chosen by a Florida teenager who was working for a SIM-swapping crew when he was abducted, beaten and held for a $200,000 ransom. A rival SIM-swapping group claimed that Foreshadow and his associates had robbed them of their fair share of the profits from a recent SIM-swap.

In a video released by his abductors on Telegram, a bloodied, battered Foreshadow was made to say they would kill him unless the ransom was paid.

As I wrote in that story, Foreshadow appears to have served as a “holder” — a term used to describe a low-level member of any SIM-swapping group who agrees to carry out the riskiest and least rewarding role of the crime: Physically keeping and managing the various mobile devices and SIM cards that are used in SIM-swapping scams.

KrebsOnSecurity has since learned that Foreshadow was a holder for a particularly active SIM-swapper who went by “Elijah,” which was another nickname that prosecutors say Urban used.

Shortly after Foreshadow’s hostage video began circulating on Telegram and Discord, multiple known actors in the SIM-swapping space told everyone in the channels to delete any previous messages with Foreshadow, claiming he was fully cooperating with the FBI.

This was not the first time Sosa and his crew were hit with violent attacks from rival SIM-swapping groups. In early 2022, a video surfaced on a popular cybercrime channel purporting to show attackers hurling a brick through a window at an address that matches the spacious and upscale home of Urban’s parents in Sanford, Fl.

“Brickings” are among the “violence-as-a-service” offerings broadly available on many cybercrime channels. SIM-swapping and adjacent cybercrime channels are replete with job offers for in-person assignments and tasks that can be found if one searches for posts titled, “If you live near,” or “IRL job” — short for “in real life” job.

A number of these classified ads are in service of performing brickings, where someone is hired to visit a specific address and toss a brick through the target’s window. Other typical IRL job offers involve tire slashings and even drive-by shootings.

THE COM

Sosa was known to be a top member of the broader cybercriminal community online known as “The Com,” wherein hackers boast loudly about high-profile exploits and hacks that almost invariably begin with social engineering — tricking people over the phone, email or SMS into giving away credentials that allow remote access to corporate internal networks.

Sosa also was active in a particularly destructive group of accomplished criminal SIM-swappers known as “Star Fraud.” Cyberscoop’s AJ Vicens reported last year that individuals within Star Fraud were likely involved in the high-profile Caesars Entertainment an MGM Resorts extortion attacks.

“ALPHV, an established ransomware-as-a-service operation thought to be based in Russia and linked to attacks on dozens of entities, claimed responsibility for Caesars and MGM attacks in a note posted to its website earlier this month,” Vicens wrote. “Experts had said the attacks were the work of a group tracked variously as UNC 3944 or Scattered Spider, which has been described as an affiliate working with ALPHV made up of people in the United States and Britain who excel at social engineering.”

In February 2023, KrebsOnSecurity published data taken from the Telegram channels for Star Fraud and two other SIM-swapping groups showing these crooks focused on SIM-swapping T-Mobile customers, and that they collectively claimed access to T-Mobile on 100 separate occasions over a 7-month period in 2022.

The SIM-swapping groups were able to switch targeted phone numbers to another device on demand because they constantly phished T-Mobile employees into giving up credentials to employee-only tools. In each of those cases the goal was the same: Phish T-Mobile employees for access to internal company tools, and then convert that access into a cybercrime service that could be hired to divert any T-Mobile user’s text messages and phone calls to another device.

Allison Nixon, chief research officer at the New York cybersecurity consultancy Unit 221B, said the increasing brazenness of many Com members is a function of how long it has taken federal authorities to go after guys like Sosa.

“These incidents show what happens when it takes too long for cybercriminals to get arrested,” Nixon said. “If governments fail to prioritize this source of threat, violence originating from the Internet will affect regular people.”

NO FIXED ADDRESS

The Daytona Beach News-Journal reports that Urban was arrested Jan. 9 and his trial is scheduled to begin in the trial term starting March 4 in Jacksonville. The publication said the judge overseeing Urban’s case denied bail because the defendant was a strong flight risk.

At Urban’s arraignment, it emerged that he had no fixed address and had been using an alias to stay at an Airbnb. The judge reportedly said that when a search warrant was executed at Urban’s residence, the defendant was downloading programs to delete computer files.

What’s more, the judge explained, despite telling authorities in May that he would not have any more contact with his co-conspirators and would not engage in cryptocurrency transactions, he did so anyway.

Urban entered a plea of not guilty. Urban’s court-appointed attorney said her client would have no comment at this time.

Prosecutors charged Urban with eight counts of wire fraud, one count of conspiracy to commit wire fraud, and five counts of aggravated identity theft. According to the government, if convicted Urban faces up to 20 years in federal prison on each wire fraud charge. He also faces a minimum mandatory penalty of two years in prison for the aggravated identity offenses, which will run consecutive to any other prison sentence imposed.

Who is Alleged Medibank Hacker Aleksandr Ermakov?

Authorities in Australia, the United Kingdom and the United States this week levied financial sanctions against a Russian man accused of stealing data on nearly 10 million customers of the Australian health insurance giant Medibank. 33-year-old Aleksandr Ermakov allegedly stole and leaked the Medibank data while working with one of Russia’s most destructive ransomware groups, but little more is shared about the accused. Here’s a closer look at the activities of Mr. Ermakov’s alleged hacker handles.

The allegations against Ermakov mark the first time Australia has sanctioned a cybercriminal. The documents released by the Australian government included multiple photos of Mr. Ermakov, and it was clear they wanted to send a message that this was personal.

It’s not hard to see why. The attackers who broke into Medibank in October 2022 stole 9.7 million records on current and former Medibank customers. When the company refused to pay a $10 million ransom demand, the hackers selectively leaked highly sensitive health records, including those tied to abortions, HIV and alcohol abuse.

The U.S. government says Ermakov and the other actors behind the Medibank hack are believed to be linked to the Russia-backed cybercrime gang REvil.

“REvil was among the most notorious cybercrime gangs in the world until July 2021 when they disappeared. REvil is a ransomware-as-a-service (RaaS) operation and generally motivated by financial gain,” a statement from the U.S. Department of the Treasury reads. “REvil ransomware has been deployed on approximately 175,000 computers worldwide, with at least $200 million paid in ransom.”

The sanctions say Ermakov went by multiple aliases on Russian cybercrime forums, including GustaveDore, JimJones, and Blade Runner. A search on the handle GustaveDore at the cyber intelligence platform Intel 471 shows this user created a ransomware affiliate program in November 2021 called Sugar (a.k.a. Encoded01), which focused on targeting single computers and end-users instead of corporations.

In November 2020, Intel 471 analysts concluded that GustaveDore’s alias JimJones “was using and operating several different ransomware strains, including a private undisclosed strain and one developed by the REvil gang.”

In 2020, GustaveDore advertised on several Russian discussion forums that he was part of a Russian technology firm called Shtazi, which could be hired for computer programming, web development, and “reputation management.” Shtazi’s website remains in operation today.

The third result when one searches for shtazi[.]ru in Google is an Instagram post from a user named Mikhail Borisovich Shefel, who promotes Shtazi’s services as if it were also his business. If this name sounds familiar, it’s because in December 2023 KrebsOnSecurity identified Mr. Shefel as “Rescator,” the cybercriminal identity tied to tens of millions of payment cards that were stolen in 2013 and 2014 from big box retailers Target and Home Depot, among others.

How close was the connection between GustaveDore and Mr. Shefel? The Treasury Department’s sanctions page says Ermakov used the email address ae.ermak@yandex.ru. A search for this email at DomainTools.com shows it was used to register just one domain name: millioner1[.]com. DomainTools further finds that a phone number tied to Mr. Shefel (79856696666) was used to register two domains: millioner[.]pw, and shtazi[.]net.

The December 2023 story here that outed Mr. Shefel as Rescator noted that Shefel recently changed his last name to “Lenin” and had launched a service called Lenin[.]biz that sells physical USSR-era Ruble notes bearing the image of Vladimir Lenin, the founding father of the Soviet Union. The Instagram account for Mr. Shefel includes images of stacked USSR-era Ruble notes, as well as multiple links to Shtazi.

Intel 471’s research revealed Ermakov was affiliated in some way with REvil because the stolen Medibank data was published on a blog that had one time been controlled by REvil affiliates who carried out attacks and paid an affiliate fee to the gang.

But by the time of the Medibank hack, the REvil group had mostly scattered after a series of high-profile attacks led to the group being disrupted by law enforcement. In November 2021, Europol announced it arrested seven REvil affiliates who collectively made more than $230 million worth of ransom demands since 2019. At the same time, U.S. authorities unsealed two indictments against a pair of accused REvil cybercriminals.

“The posting of Medibank’s data on that blog, however, indicated a connection with that group, although the connection wasn’t clear at the time,” Intel 471 wrote. “This makes sense in retrospect, as Ermakov’s group had also been a REvil affiliate.”

It is easy to dismiss sanctions like these as ineffective, because as long as Mr. Ermakov remains in Russia he has little to fear of arrest. However, his alleged role as an apparent top member of REvil paints a target on him as someone who likely possesses large sums of cryptocurrency, said Patrick Gray, the Australian co-host and founder of the security news podcast Risky Business.

“I’ve seen a few people poo-poohing the sanctions…but the sanctions component is actually less important than the doxing component,” Gray said. “Because this guy’s life just got a lot more complicated. He’s probably going to have to pay some bribes to stay out of trouble. Every single criminal in Russia now knows he is a vulnerable 33 year old with an absolute ton of bitcoin. So this is not a happy time for him.”

Update, Feb. 21, 1:10 p.m. ET: The Russian security firm F.A.C.C.T reports that Ermakov has been arrested in Russia, and charged with violating domestic laws that prohibit the creation, use and distribution of malicious computer programs.

“During the investigation, several defendants were identified who were not only promoting their ransomware, but also developing custom-made malicious software, creating phishing sites for online stores, and driving user traffic to fraudulent schemes popular in Russia and the CIS,” F.A.C.C.T. wrote. “Among those detained was the owner of the nicknames blade_runner, GistaveDore, GustaveDore, JimJones.”

Ten Years Later, New Clues in the Target Breach

On Dec. 18, 2013, KrebsOnSecurity broke the news that U.S. retail giant Target was battling a wide-ranging computer intrusion that compromised more than 40 million customer payment cards over the previous month. The malware used in the Target breach included the text string “Rescator,” which also was the handle chosen by the cybercriminal who was selling all of the cards stolen from Target customers. Ten years later, KrebsOnSecurity has uncovered new clues about the real-life identity of Rescator.

Shortly after breaking the Target story, KrebsOnSecurity reported that Rescator appeared to be a hacker from Ukraine. Efforts to confirm my reporting with that individual ended when they declined to answer questions, and after I declined to accept a bribe of $10,000 not to run my story.

That reporting was based on clues from an early Russian cybercrime forum in which a hacker named Rescator — using the same profile image that Rescator was known to use on other forums — claimed to have originally been known as “Helkern,” the nickname chosen by the administrator of a cybercrime forum called Darklife.

KrebsOnSecurity began revisiting the research into Rescator’s real-life identity in 2018, after the U.S. Department of Justice unsealed an indictment that named a different Ukrainian man as Helkern.

It may be helpful to first recap why Rescator is thought to be so closely tied to the Target breach. For starters, the text string “Rescator” was found in some of the malware used in the Target breach. Investigators would later determine that a variant of the malware used in the Target breach was used in 2014 to steal 56 million payment cards from Home Depot customers. And once again, cards stolen in the Home Depot breach were sold exclusively at Rescator’s shops.

On Nov. 25, 2013, two days before Target said the breach officially began, Rescator could be seen in instant messages hiring another forum member to verify 400,000 payment cards that Rescator claimed were freshly stolen.

By the first week of December 2013, Rescator’s online store — rescator[.]la — was selling more than six million payment card records stolen from Target customers. Prior to the Target breach, Rescator had mostly sold much smaller batches of stolen card and identity data, and the website allowed cybercriminals to automate the sending of fraudulent wire transfers to money mules based in Lviv, Ukraine.

Finally, there is some honor among thieves, and in the marketplace for stolen payment card data it is considered poor form to advertise a batch of cards as “yours” if you are merely reselling cards sold to you by a third-party card vendor or thief. When serious stolen payment card shop vendors wish to communicate that a batch of cards is uniquely their handiwork or that of their immediate crew, they refer to it as “our base.” And Rescator was quite clear in his advertisements that these millions of cards were obtained firsthand.

FLASHBACK

The new clues about Rescator’s identity came into focus when I revisited the reporting around an April 2013 story here that identified the author of the OSX Flashback Trojan, an early Mac malware strain that quickly spread to more than 650,000 Mac computers worldwide in 2012.

That story about the Flashback author was possible because a source had obtained a Web browser authentication cookie for a founding member of a Russian cybercrime forum called BlackSEO. Anyone in possession of that cookie could then browse the invite-only BlackSEO forum and read the user’s private messages without having to log in.

The legitimate owner of that BlackSEO user cookie went by the nickname Ika, and Ika’s private messages on the forum showed he was close friends with the Flashback author. At the time, Ika also was the administrator of Pustota[.]pw — a closely-guarded Russian forum that counted among its members some of the world’s most successful and established spammers and malware writers.

For many years, Ika held a key position at one of Russia’s largest Internet service providers, and his (mostly glowing) reputation as a reliable provider of web hosting to the Russian cybercrime community gave him an encyclopedic knowledge about nearly every major player in that scene at the time.

The story on the Flashback author featured redacted screenshots that were taken from Ika’s BlackSEO account (see image above). The day after that story ran, Ika posted a farewell address to his mates, expressing shock and bewilderment over the apparent compromise of his BlackSEO account.

In a lengthy post on April 4, 2013 titled “I DON’T UNDERSTAND ANYTHING,” Ika told Pustota forum members he was so spooked by recent events that he was closing the forum and quitting the cybercrime business entirely. Ika recounted how the Flashback story had come the same week that rival cybercriminals tried to “dox” him (their dox named the wrong individual, but included some of Ika’s more guarded identities).

“It’s no secret that karma farted in my direction,” Ika said at the beginning of his post. Unbeknownst to Ika at the time, his Pustota forum also had been completely hacked that week, and a copy of its database shared with this author.

Ika said the two individuals who tried to dox him did so on an even more guarded Russian language forum — DirectConnection[.]ws, perhaps the most exclusive Russian cybercrime community ever created. New applicants of this forum had to pay a non-refundable deposit, and receive vouches by three established cybercriminals already on the forum. Even if one managed to steal (or guess) a user’s DirectConnection password, the login page could not be reached unless the visitor also possessed a special browser certificate that the forum administrator gave only to approved members.

In no uncertain terms, Ika declared that Rescator went by the nickname MikeMike on DirectConnection:

“I did not want to bring any of this to real life. Especially since I knew the patron of the clowns – specifically Pavel Vrublevsky. Yes, I do state with confidence that the man with the nickname Rescator a.k.a. MikeMike with his partner Pipol have been Pavel Vrublevsky’s puppets for a long time.”

Pavel Vrublevsky is a convicted cybercriminal who became famous as the CEO of the Russian e-payments company ChronoPay, which specialized in facilitating online payments for a variety of “high-risk” businesses, including gambling, pirated Mp3 files, rogue antivirus software and “male enhancement” pills.

As detailed in my 2014 book Spam Nation, Vrublevsky not-so-secretly ran a pharmacy affiliate spam program called Rx-Promotion, which paid spammers and virus writers to blast out tens of billions of junk emails advertising generic Viagra and controlled pharmaceuticals like pain relief medications. Much of my reporting on Vrublevsky’s cybercrime empire came from several years worth of internal ChronoPay emails and documents that were leaked online in 2010 and 2011.

ZAXVATMIRA

In 2014, KrebsOnSecurity learned from a trusted source close to the Target breach investigation that the user MikeMike on DirectConnection — the same account that Ika said belonged to Rescator — used the email address “zaxvatmira@gmail.com.”

At the time, KrebsOnSecurity could not connect that email address to anything or anyone. However, a recent search on zaxvatmira@gmail.com at the breach tracking service Constella Intelligence returns just one result: An account created in November 2010 at the site searchengines[.]ru under the handle  “r-fac1.”

A search on “r-fac1” at cyber intelligence firm Intel 471 revealed that this user’s introductory post on searchengines[.]ru advertised musictransferonline[.]com, an affiliate program that paid people to drive traffic to sites that sold pirated music files for pennies apiece.

According to leaked ChronoPay emails from 2010, this domain was registered and paid for by ChronoPay. Those missives also show that in August 2010 Vrublevsky authorized a payment of ~$1,200 for a multi-user license of an Intranet service called MegaPlan.

ChronoPay used the MegaPlan service to help manage the sprawling projects that Vrublevsky referred to internally as their “black” payment processing operations, including pirated pills, porn, Mp3s, and fake antivirus products. ChronoPay employees used their MegaPlan accounts to track payment disputes, order volumes, and advertising partnerships for these high-risk programs.

Borrowing a page from the Quentin Tarantino movie Reservoir Dogs, the employees adopted nicknames like “Mr. Kink,” “Mr. Heppner,” and “Ms. Nati.” However, in a classic failure of operational security, many of these employees had their MegaPlan account messages automatically forwarded to their real ChronoPay email accounts.

When ChronoPay’s internal emails were leaked in 2010, the username and password for its MegaPlan subscription were still working and valid. An internal user directory for that subscription included the personal (non-ChronoPay) email address tied to each employee Megaplan nickname. That directory listing said the email address zaxvatmira@gmail.com was assigned to the head of the Media/Mp3 division for ChronoPay, pictured at the top left of the organizational chart above as “Babushka Vani and Koli.”

[Author’s note: I initially overlooked the presence of the email address zaxvatmira@gmail.com in my notes because it did not show up in text searches of my saved emails, files or messages. I rediscovered it recently when a text search for zaxvatmira@gmail.com on my Mac found the address in a screenshot of the ChronoPay MegaPlan interface.]

The nickname two rungs down from “Babushka” in the ChronoPay org chart is “Lev Tolstoy,” which the MegaPlan service showed was picked by someone who used the email address v.zhabukin@freefrog-co-ru.

ChronoPay’s emails show that this Freefrog email address belongs to a Vasily Borisovich Zhabykin from Moscow. The Russian business tracking website rusprofile[.]ru reports that Zhabykin is or was the supervisor or owner of three Russian organizations, including one called JSC Hot Spot.

[Author’s note: The word “babushka” means “grandma” in Russian, and it could be that this nickname is a nod to the ChronoPay CEO’s wife, Vera. The leaked ChronoPay emails show that Vera Vrublevsky managed a group of hackers working with their media division, and was at least nominally in charge of MP3 projects for ChronoPay. Indeed, in messages exposed by the leaked ChronoPay email cache, Zhabykin stated that he was “directly subordinate” to Mrs. Vrublevsky].

CYBERCRIME HOTSPOT

JSC Hot Spot is interesting because its co-founder is another ChronoPay employee: 37-year-old Mikhail “Mike” Shefel. A Facebook profile for Mr. Shefel says he is or was vice president of payment systems at ChronoPay. However, the last update on that profile is from 2018, when Shefel appears to have legally changed his last name.

Archive.org shows that Hot Spot’s website — myhotspot[.]ru — sold a variety of consulting services, including IT security assessments, code and system audits, and email marketing. The earliest recorded archive of the Hot Spot website listed three clients on its homepage, including ChronoPay and Freefrog.

ChronoPay internal emails show that Freefrog was one of its investment projects that facilitated the sale of pirated Mp3 files. Rusprofile[.]ru reports that Freefrog’s official company name — JSC Freefrog — is incorporated by a thinly-documented entity based in the Seychelles called Impex Consulting Ltd., and it is unclear who its true owners are.

However, a search at DomainTools.com on the phone number listed on the homepage of myhotspot[.]ru (74957809554) reveals that number is associated with eight domain names.

Six of those domains are some variation of FreeFrog. Another domain registered to that phone number is bothunter[.]me, which included a copyright credit to “Hot Spot 2011.” At the annual Russian Internet Week IT convention in Moscow in 2012, Mr. Shefel gave a short presentation about bothunter, which he described as a service he designed to identify inauthentic (bot) accounts on Russian social media networks.

Interestingly, one of r-fac1’s first posts to Searchengines[.]ru a year earlier saw this user requesting help from other members who had access to large numbers of hacked social media accounts. R-fac1 told forum members that he was only looking to use those accounts to post harmless links and comments to the followers of the hacked profiles, and his post suggested he was testing something.

“Good afternoon,” r-fac1 wrote on Dec. 20, 2010. “I’m looking for people with their own not-recently-registered accounts on forums, (except for search) Social networks, Twitter, blogs, their websites. Tasks, depending on your accounts, post text and a link, sometimes just a link. Most often the topic is chatter, relaxation, discussion. Posting my links in your profiles, on your walls. A separate offer for people with a large set of contacts in instant messengers to try to use viral marketing.”

Neither Mr. Shefel nor Mr. Zhabykin responded to requests for comment.

WHERE ARE THEY NOW?

Mr. Zhabykin soon moved on to bigger ventures, co-founding a cryptocurrency exchange based in Moscow’s financial center called Suex. In September 2021, Suex earned the distinction of becoming the first crypto firm to be sanctioned by the U.S. Department of the Treasury, which effectively blocked Suex from the global financial system. The Treasury alleged Suex helped to process millions in criminal transactions, including the proceeds of numerous ransomware attacks.

“I don’t understand how I got mixed up in this,” Zhabykin told The New York Times in 2021. Zhabykin said Suex, which is registered in the Czech Republic, was mostly a failure and had conducted only a half dozen or so transactions since 2019.

The Russian business tracking service Rusprofile says Zhabykin also is the owner of a company based in the United Kingdom called RideWithLocal; the company’s website says it specializes in arranging excursions for extreme sports, including snowboarding, skiing, surfing and parasailing. Images from the RideWithLocal Facebook page show helicopters dropping snowboarders and skiers atop some fairly steep mountains.

Constella Intelligence found a cached copy of a now-deleted LinkedIn profile for Mr. Zhabykin, who described himself as a “sporttech/fintech specialist and mentor.”

“I create products and services worldwide, focusing on innovation and global challenges,” his LinkedIn profile said. “I’ve started my career in 2002 and since then I worked in Moscow, different regions of Russia, including Siberia and in Finland, Brazil, United Kingdom, Sri Lanka. Over the last 15 years I contributed to many amazing products in the following industries: sports, ecology, sport tech, fin tech, electronic payments, big data, telecommunications, pulp and paper industry, wood processing and travel. My specialities are Product development, Mentorship, Strategy and Business development.”

Rusprofile reports that Mikhail Borisovich Shefel is associated with at least eight current or now-defunct companies in Russia, including Dengi IM (Money IM), Internet Capital, Internet Lawyer, Internet 2, Zao Hot Spot, and (my personal favorite) an entity incorporated in 2021 called “All the Money in the World.”

Constella Intelligence found several official documents for Mr. Shefel that came from hacked Russian phone, automobile and residence records. They indicate Mr. Shefel is the registrant of a black Porsche Cayenne (Plate:X537SR197) and a Mercedes (Plate:P003PX90). Those vehicle records show Mr. Shefel was born on May 28, 1986.

Rusprofile reveals that at some point near the end of 2018, Shefel changed his last name to Lenin. DomainTools reports that in 2018, Mr. Shefel’s company Internet 2 LLC registered the domain name Lenin[.]me. This now-defunct service sold physical USSR-era Ruble notes that bear the image of Vladimir Lenin, the founding father of the Soviet Union.

Meanwhile, Pavel Vrublevsky remains imprisoned in Russia, awaiting trial on fraud charges levied against the payment company CEO in March 2022. Authorities allege Vrublevsky operated several fraudulent SMS-based payment schemes. They also accused Vrublevsky of facilitating money laundering for Hydra, the largest Russian darknet market. Hydra trafficked in illegal drugs and financial services, including cryptocurrency tumbling for money laundering, exchange services between cryptocurrency and Russian rubles, and the sale of falsified documents and hacking services.

In 2013, Vrublevsky was sentenced to 2.5 years in a Russian penal colony for convincing one of his top spammers and botmasters to launch a distributed denial-of-service (DDoS) attack against a ChronoPay competitor that shut down the ticketing system for the state-owned Aeroflot airline.

Following his release, Vrublevsky began working on a new digital payments platform based in Hong Kong called HPay Ltd (a.k.a. Hong Kong Processing Corporation). HPay appears to have had a great number of clients that were running schemes which bamboozled people with fake lotteries and prize contests.

KrebsOnSecurity sought comment on this research from the Federal Bureau of Investigation (FBI) and the U.S. Secret Service, both of which have been involved in the Target breach investigation over the years. The FBI declined to comment. The Secret Service declined to confirm or dispute any of the findings, but said it is still interested in hearing from anyone who might have more information.

“The U.S. Secret Service does not comment on any open investigation and won’t confirm or deny the accuracy in any reporting related to a criminal manner,” the agency said in a written statement. “However, If you have any information relating to the subjects referenced in this article, please contact the U.S. Secret Service at mostwanted@usss.dhs.gov. The Secret Service pays a reward for information leading to the arrest of cybercriminals.”

Okta: Breach Affected All Customer Support Users

When KrebsOnSecurity broke the news on Oct. 20, 2023 that identity and authentication giant Okta had suffered a breach in its customer support department, Okta said the intrusion allowed hackers to steal sensitive data from fewer than one percent of its 18,000+ customers. But today, Okta revised that impact statement, saying the attackers also stole the name and email address for nearly all of its customer support users.

Okta acknowledged last month that for several weeks beginning in late September 2023, intruders had access to its customer support case management system. That access allowed the hackers to steal authentication tokens from some Okta customers, which the attackers could then use to make changes to customer accounts, such as adding or modifying authorized users.

In its initial incident reports about the breach, Okta said the hackers gained unauthorized access to files inside Okta’s customer support system associated with 134 Okta customers, or less than 1% of Okta’s customer base.

But in an updated statement published early this morning, Okta said it determined the intruders also stole the names and email addresses of all Okta customer support system users.

“All Okta Workforce Identity Cloud (WIC) and Customer Identity Solution (CIS) customers are impacted except customers in our FedRamp High and DoD IL4 environments (these environments use a separate support system NOT accessed by the threat actor),” Okta’s advisory states. “The Auth0/CIC support case management system was also not impacted by this incident.”

Okta said that for nearly 97 percent of users, the only contact information exposed was full name and email address. That means about three percent of Okta customer support accounts had one or more of the following data fields exposed (in addition to email address and name): last login; username; phone number; SAML federation ID; company name; job role; user type; date of last password change or reset.

Okta notes that a large number of the exposed accounts belong to Okta administrators — IT people responsible for integrating Okta’s authentication technology inside customer environments — and that these individuals should be on guard for targeted phishing attacks.

“Many users of the customer support system are Okta administrators,” Okta pointed out. “It is critical that these users have multi-factor authentication (MFA) enrolled to protect not only the customer support system, but also to secure access to their Okta admin console(s).”

While it may seem completely bonkers that some companies allow their IT staff to operate company-wide authentication systems using an Okta administrator account that isn’t protected with MFA, Okta said fully six percent of its customers (more than 1,000) persist in this dangerous practice.

In a previous disclosure on Nov. 3, Okta blamed the intrusion on an employee who saved the credentials for a service account in Okta’s customer support infrastructure to their personal Google account, and said it was likely those credentials were stolen when the employee’s personal device using the same Google account was compromised.

Unlike standard user accounts, which are accessed by humans, service accounts are mostly reserved for automating machine-to-machine functions, such as performing data backups or antivirus scans every night at a particular time. For this reason, they can’t be locked down with multifactor authentication the way user accounts can.

Dan Goodin over at Ars Technica reckons this explains why MFA wasn’t set up on the compromised Okta service account. But as he rightly points out, if a transgression by a single employee breaches your network, you’re doing it wrong.

“Okta should have put access controls in place besides a simple password to limit who or what could log in to the service account,” Goodin wrote on Nov. 4. “One way of doing this is to put a limit or conditions on the IP addresses that can connect. Another is to regularly rotate access tokens used to authenticate to service accounts. And, of course, it should have been impossible for employees to be logged in to personal accounts on a work machine. These and other precautions are the responsibility of senior people inside Okta.”

Goodin suggested that people who want to delve further into various approaches for securing service accounts should read this thread on Mastodon.

“A fair number of the contributions come from security professionals with extensive experience working in sensitive cloud environments,” Goodin wrote.

ID Theft Service Resold Access to USInfoSearch Data

One of the cybercrime underground’s more active sellers of Social Security numbers, background and credit reports has been pulling data from hacked accounts at the U.S. consumer data broker USinfoSearch, KrebsOnSecurity has learned.

Since at least February 2023, a service advertised on Telegram called USiSLookups has operated an automated bot that allows anyone to look up the SSN or background report on virtually any American. For prices ranging from $8 to $40 and payable via virtual currency, the bot will return detailed consumer background reports automatically in just a few moments.

USiSLookups is the project of a cybercriminal who uses the nicknames JackieChan/USInfoSearch, and the Telegram channel for this service features a small number of sample background reports, including that of President Joe Biden, and podcaster Joe Rogan. The data in those reports includes the subject’s date of birth, address, previous addresses, previous phone numbers and employers, known relatives and associates, and driver’s license information.

JackieChan’s service abuses the name and trademarks of Columbus, OH based data broker USinfoSearch, whose website says it provides “identity and background information to assist with risk management, fraud prevention, identity and age verification, skip tracing, and more.”

“We specialize in non-FCRA data from numerous proprietary sources to deliver the information you need, when you need it,” the company’s website explains. “Our services include API-based access for those integrating data into their product or application, as well as bulk and batch processing of records to suit every client.”

As luck would have it, my report was also listed in the Telegram channel for this identity fraud service, presumably as a teaser for would-be customers. On October 19, 2023, KrebsOnSecurity shared a copy of this file with the real USinfoSearch, along with a request for information about the provenance of the data.

USinfoSearch said it would investigate the report, which appears to have been obtained on or before June 30, 2023. On Nov. 9, 2023, Scott Hostettler, general manager of USinfoSearch parent Martin Data LLC shared a written statement about their investigation that suggested the ID theft service was trying to pass off someone else’s consumer data as coming from USinfoSearch:

Regarding the Telegram incident, we understand the importance of protecting sensitive information and upholding the trust of our users is our top priority. Any allegation that we have provided data to criminals is in direct opposition to our fundamental principles and the protective measures we have established and continually monitor to prevent any unauthorized disclosure. Because Martin Data has a reputation for high-quality data, thieves may steal data from other sources and then disguise it as ours. While we implement appropriate safeguards to guarantee that our data is only accessible by those who are legally permitted, unauthorized parties will continue to try to access our data. Thankfully, the requirements needed to pass our credentialing process is tough even for established honest companies.

USinfoSearch’s statement did not address any questions put to the company, such as whether it requires multi-factor authentication for customer accounts, or whether my report had actually come from USinfoSearch’s systems.

After much badgering, on Nov. 21 Hostettler acknowledged that the USinfoSearch identity fraud service on Telegram was in fact pulling data from an account belonging to a vetted USinfoSearch client.

“I do know 100% that my company did not give access to the group who created the bots, but they did gain access to a client,” Hostettler said of the Telegram-based identity fraud service. “I apologize for any inconvenience this has caused.”

Hostettler said USinfoSearch heavily vets any new potential clients, and that all users are required to undergo a background check and provide certain documents. Even so, he said, several fraudsters each month present themselves as credible business owners or C-level executives during the credentialing process, completing the application and providing the necessary documentation to open a new account.

“The level of skill and craftsmanship demonstrated in the creation of these supporting documents is incredible,” Hostettler said. “The numerous licenses provided appear to be exact replicas of the original document. Fortunately, I’ve discovered several methods of verification that do not rely solely on those documents to catch the fraudsters.”

“These people are unrelenting, and they act without regard for the consequences,” Hostettler continued. “After I deny their access, they will contact us again within the week using the same credentials. In the past, I’ve notified both the individual whose identity is being used fraudulently and the local police. Both are hesitant to act because nothing can be done to the offender if they are not apprehended. That is where most attention is needed.”

SIM SWAPPER’S DELIGHT

JackieChan is most active on Telegram channels focused on “SIM swapping,” which involves bribing or tricking mobile phone company employees into redirecting a target’s phone number to a device the attackers control. SIM swapping allows crooks to temporarily intercept the target’s text messages and phone calls, including any links or one-time codes for authentication that are delivered via SMS.

Reached on Telegram, JackieChan said most of his clients hail from the criminal SIM swapping world, and that the bulk of his customers use his service via an application programming interface (API) that allows customers to integrate the lookup service with other web-based services, databases, or applications.

“Sim channels is where I get most of my customers,” JackieChan told KrebsOnSecurity. “I’m averaging around 100 lookups per day on the [Telegram] bot, and around 400 per day on the API.”

JackieChan claims his USinfoSearch bot on Telegram abuses stolen credentials needed to access an API used by the real USinfoSearch, and that his service was powered by USinfoSearch account credentials that were stolen by malicious software tied to a botnet that he claims to have operated for some time.

This is not the first time USinfoSearch has had trouble with identity thieves masquerading as legitimate customers. In 2013, KrebsOnSecurity broke the news that an identity fraud service in the underground called “SuperGet[.]info” was reselling access to personal and financial data on more than 200 million Americans that was obtained via the big-three credit bureau Experian.

The consumer data resold by Superget was not obtained directly from Experian, but rather via USinfoSearch. At the time, USinfoSearch had a contractual agreement with a California company named Court Ventures, whereby customers of Court Ventures had access to the USinfoSearch data, and vice versa.

When Court Ventures was purchased by Experian in 2012, the proprietor of SuperGet — a Vietnamese hacker named Hieu Minh Ngo who had impersonated an American private investigator — was grandfathered in as a client. The U.S. Secret Service agent who oversaw Ngo’s capture, extradition, prosecution and rehabilitation told KrebsOnSecurity he’s unaware of any other cybercriminal who has caused more material financial harm to more Americans than Ngo.

REAL POLICE, FAKE EDRS

JackieChan also sells access to hacked email accounts belonging to law enforcement personnel in the United States and abroad. Hacked police department emails can come in handy for ID thieves trying to pose as law enforcement officials who wish to purchase consumer data from platforms like USinfoSearch. Hence, Mr. Hostettler’s ongoing battle with fraudsters seeking access to his company’s service.

These police credentials are mainly marketed to criminals seeking fraudulent “Emergency Data Requests,” wherein crooks use compromised government and police department email accounts to rapidly obtain customer account data from mobile providers, ISPs and social media companies.

Normally, these companies will require law enforcement officials to supply a subpoena before turning over customer or user records. But EDRs allow police to bypass that process by attesting that the information sought is related to an urgent matter of life and death, such as an impending suicide or terrorist attack.

In response to an alarming increase in the volume of fraudulent EDRs, many service providers have chosen to require all EDRs be processed through a service called Kodex, which seeks to filter EDRs based on the reputation of the law enforcement entity requesting the information, and other attributes of the requestor.

For example, if you want to send an EDR to Coinbase or Twilio, you’ll first need to have valid law enforcement credentials and create an account at the Kodex online portal at these companies. However, Kodex may still throttle or block any requests from any accounts if they set off certain red flags.

Within their own separate Kodex portals, Twilio can’t see requests submitted to Coinbase, or vice versa. But each can see if a law enforcement entity or individual tied to one of their own requests has ever submitted a request to a different Kodex client, and then drill down further into other data about the submitter, such as Internet address(es) used, and the age of the requestor’s email address.

In August, JackieChan was advertising a working Kodex account for sale on the cybercrime channels, including redacted screenshots of the Kodex account dashboard as proof of access.

Kodex co-founder Matt Donahue told KrebsOnSecurity his company immediately detected that the law enforcement email address used to create the Kodex account pictured in JackieChan’s ad was likely stolen from a police officer in India. One big tipoff, Donahue said, was that the person creating the account did so using an Internet address in Brazil.

“There’s a lot of friction we can put in the way for illegitimate actors,” Donahue said. “We don’t let people use VPNs. In this case we let them in to honeypot them, and that’s how they got that screenshot. But nothing was allowed to be transmitted out from that account.”

Massive amounts of data about you and your personal history are available from USinfoSearch and dozens of other data brokers that acquire and sell “non-FCRA” data — i.e., consumer data that cannot be used for the purposes of determining one’s eligibility for credit, insurance, or employment.

Anyone who works in or adjacent to law enforcement is eligible to apply for access to these data brokers, which often market themselves to police departments and to “skip tracers,” essentially bounty hunters hired to locate others in real life — often on behalf of debt collectors, process servers or a bail bondsman.

There are tens of thousands of police jurisdictions around the world — including roughly 18,000 in the United States alone. And the harsh reality is that all it takes for hackers to apply for access to data brokers (and abuse the EDR process) is illicit access to a single police email account.

The trouble is, compromised credentials to law enforcement email accounts show up for sale with alarming frequency on the Telegram channels where JackieChan and their many clients reside. Indeed, Donahue said Kodex so far this year has identified attempted fake EDRs coming from compromised email accounts for police departments in India, Italy, Thailand and Turkey.

Hackers Stole Access Tokens from Okta’s Support Unit

Okta, a company that provides identity tools like multi-factor authentication and single sign-on to thousands of businesses, has suffered a security breach involving a compromise of its customer support unit, KrebsOnSecurity has learned. Okta says the incident affected a “very small number” of customers, however it appears the hackers responsible had access to Okta’s support platform for at least two weeks before the company fully contained the intrusion.

In an advisory sent to an undisclosed number of customers on Oct. 19, Okta said it “has identified adversarial activity that leveraged access to a stolen credential to access Okta’s support case management system. The threat actor was able to view files uploaded by certain Okta customers as part of recent support cases.”

Okta explained that when it is troubleshooting issues with customers it will often ask for a recording of a Web browser session (a.k.a. an HTTP Archive or HAR file). These are sensitive files because they can include the customer’s cookies and session tokens, which intruders can then use to impersonate valid users.

“Okta has worked with impacted customers to investigate, and has taken measures to protect our customers, including the revocation of embedded session tokens,” their notice continued. “In general, Okta recommends sanitizing all credentials and cookies/session tokens within a HAR file before sharing it.”

The security firm BeyondTrust is among the Okta customers who received Thursday’s alert from Okta. BeyondTrust Chief Technology Officer Marc Maiffret said that alert came more than two weeks after his company alerted Okta to a potential problem.

Maiffret emphasized that BeyondTrust caught the attack earlier this month as it was happening, and that none of its own customers were affected. He said that on Oct 2., BeyondTrust’s security team detected that someone was trying to use an Okta account assigned to one of their engineers to create an all-powerful administrator account within their Okta environment.

When BeyondTrust reviewed the activity of the employee account that tried to create the new administrative profile, they found that — just 30 minutes prior to the unauthorized activity — one of their support engineers shared with Okta one of these HAR files that contained a valid Okta session token, Maiffret said.

“Our admin sent that [HAR file] over at Okta’s request, and 30 minutes after that the attacker started doing session hijacking, tried to replay the browser session and leverage the cookie in that browser recording to act on behalf of that user,” he said.

Maiffret said BeyondTrust followed up with Okta on Oct. 3 and said they were fairly confident Okta had suffered an intrusion, and that he reiterated that conclusion in a phone call with Okta on October 11 and again on Oct. 13.

In an interview with KrebsOnSecurity, Okta’s Deputy Chief Information Security Officer Charlotte Wylie said Okta initially believed that BeyondTrust’s alert on Oct. 2 was not a result of a breach in its systems. But she said that by Oct. 17, the company had identified and contained the incident — disabling the compromised customer case management account, and invalidating Okta access tokens associated with that account.

Wylie declined to say exactly how many customers received alerts of a potential security issue, but characterized it as a “very, very small subset” of its more than 18,000 customers.

The disclosure from Okta comes just weeks after casino giants Caesar’s Entertainment and MGM Resorts were hacked. In both cases, the attackers managed to social engineer employees into resetting the multi-factor login requirements for Okta administrator accounts.

In March 2022, Okta disclosed a breach from the hacking group LAPSUS$, which specialized in social-engineering employees at targeted companies. An after-action report from Okta on that incident found that LAPSUS$ had social engineered its way onto the workstation of a support engineer at Sitel, a third-party outsourcing company that had access to Okta resources.

Okta’s Wylie declined to answer questions about how long the intruder may have had access to the company’s case management account, or who might have been responsible for the attack. However, she did say the company believes this is an adversary they have seen before.

“This is a known threat actor that we believe has targeted us and Okta-specific customers,” Wylie said.

Update, 2:57 p.m. ET: Okta has published a blog post about this incident that includes some “indicators of compromise” that customers can use to see if they were affected. But the company stressed that “all customers who were impacted by this have been notified. If you’re an Okta customer and you have not been contacted with another message or method, there is no impact to your Okta environment or your support tickets.”

Update, 3:36 p.m. ET: BeyondTrust has published a blog post about their findings.

Update, Oct. 24, 10:20 a.m. ET: 1Password and Cloudflare have disclosed compromises of their Okta authentication platforms as a result of the Okta breach. Both companies say an investigation has determined no customer information or systems were affected. Meanwhile, an Okta spokesperson told TechCrunch that the company notified about 1 percent of its customer base (~170 customers), so we are likely to see more such disclosures in the days and weeks ahead.

A Closer Look at the Snatch Data Ransom Group

Earlier this week, KrebsOnSecurity revealed that the darknet website for the Snatch ransomware group was leaking data about its users and the crime gang’s internal operations. Today, we’ll take a closer look at the history of Snatch, its alleged founder, and their claims that everyone has confused them with a different, older ransomware group by the same name.

According to a September 20, 2023 joint advisory from the FBI and the U.S. Cybersecurity and Infrastructure Security Administration (CISA), Snatch was originally named Team Truniger, based on the nickname of the group’s founder and organizer — Truniger.

The FBI/CISA report says Truniger previously operated as an affiliate of GandCrab, an early ransomware-as-a-service offering that closed up shop after several years and claims to have extorted more than $2 billion from victims. GandCrab dissolved in July 2019, and is thought to have become “REvil,” one of the most ruthless and rapacious Russian ransomware groups of all time.

The government says Snatch used a customized ransomware variant notable for rebooting Microsoft Windows devices into Safe Mode — enabling the ransomware to circumvent detection by antivirus or endpoint protection — and then encrypting files when few services are running.

“Snatch threat actors have been observed purchasing previously stolen data from other ransomware variants in an attempt to further exploit victims into paying a ransom to avoid having their data released on Snatch’s extortion blog,” the FBI/CISA alert reads. It continues:

“Prior to deploying the ransomware, Snatch threat actors were observed spending up to three months on a victim’s system. Within this timeframe, Snatch threat actors exploited the victim’s network moving laterally across the victim’s network with RDP for the largest possible deployment of ransomware and searching for files and folders for data exfiltration followed by file encryption.”

New York City-based cyber intelligence firm Flashpoint said the Snatch ransomware group was created in 2018, based on Truniger’s recruitment both on Russian language cybercrime forums and public Russian programming boards. Flashpoint said Truniger recruited “pen testers” for a new, then-unnamed cybercrime group, by posting their private Jabber instant messenger contact details on multiple Russian language coding forums, as well as on Facebook.

“The command requires Windows system administrators,” Truniger’s ads explained. “Experience in backup, increase privileges, mikicatz, network. Details after contacting on jabber: truniger@xmpp[.]jp.”

In at least some of those recruitment ads — like one in 2018 on the forum sysadmins[.]ru –the username promoting Truniger’s contact information was Semen7907. In April 2020, Truniger was banned from two of the top Russian cybercrime forums, where members from both forums confirmed that Semen7907 was one of Truniger’s known aliases.

[SIDE NOTE: Truniger was banned because he purchased credentials to a company from a network access broker on the dark web, and although he promised to share a certain percentage of whatever ransom amount Truniger’s group extracted from the victim, Truniger paid the access broker just a few hundred dollars off of a six-figure ransom].

According to Constella Intelligence, a data breach and threat actor research platform, a user named Semen7907 registered in 2017 on the Russian-language programming forum pawno[.]ru using the email address tretyakov-files@yandex.ru.

That same email address was assigned to the user “Semen-7907” on the now defunct gaming website tunngle.net, which suffered a data breach in 2020. Semen-7907 registered at Tunngle from the Internet address 31.192.175[.]63, which is in Yekaterinburg, RU.

Constella reports that tretyakov-files@yandex.ru was also used to register an account at the online game stalker[.]so with the nickname Trojan7907.

There is a Skype user by the handle semen7907, and which has the name Semyon Tretyakov from Yekaterinburg, RU. Constella also found a breached record from the Russian mobile telephony site tele2[.]ru, which shows that a user from Yekaterinburg registered in 2019 with the name Semyon Sergeyvich Tretyakov and email address tretyakov-files@ya.ru.

The above accounts, as well as the email address semen_7907@mail.ru, were all registered or accessed from the same Yekaterinburg Internet address mentioned previously: 31.192.175.63. The Russian mobile phone number associated with that tele2[.]ru account is connected to the Telegram account “Perchatka,” (“glove” in Russian).

BAD BEATS

Reached via Telegram, Perchatka (a.k.a. Mr. Tretyakov) said he was not a cybercriminal, and that he currently has a full-time job working in IT at a major company (he declined to specify which).

Presented with the information gathered for this report (and more that is not published here), Mr. Tretyakov acknowledged that Semen7907 was his account on sysadmins[.]ru, the very same account Truniger used to recruit hackers for the Snatch Ransomware group back in 2018.

However, he claims that he never made those posts, and that someone else must have assumed control over his sysadmins[.]ru account and posted as him. Mr. Tretyakov said that KrebsOnSecurity’s outreach this week was the first time he became aware that his sysadmins[.]ru account was used without his permission.

Mr. Tretyakov suggested someone may have framed him, pointing to an August 2023 story at a Russian news outlet about the reported hack and leak of the user database from sysadmins[.]ru, allegedly at the hands of a pro-Ukrainian hacker group called CyberSec.

“Recently, because of the war in Ukraine, a huge number of databases have been leaked and finding information about a person is not difficult,” Tretyakov said. “I’ve been using this login since about 2013 on all the forums where I register, and I don’t always set a strong password. If I had done something illegal, I would have hidden much better :D.”

[For the record, KrebsOnSecurity does not generally find this to be the case, as the ongoing Breadcrumbs series will attest.]

A Semyon Sergeyvich Tretyakov is listed as the composer of a Russian-language rap song called “Parallels,” which seems to be about the pursuit of a high-risk lifestyle online. A snippet of the song goes:

“Someone is on the screen, someone is on the blacklist
I turn on the timer and calculate the risks
I don’t want to stay broke And in the pursuit of money
I can’t take these zeros Life is like a zebra –
everyone wants to be first Either the stripes are white,
or we’re moving through the wilds I won’t waste time.”

Mr. Tretyakov said he was not the author of that particular rhyme, but that he has been known to record his own rhythms.

“Sometimes I make bad beats,” he said. “Soundcloud.”

NEVER MIND THE DOMAIN NAME

The FBI/CISA alert on Snatch Ransomware (PDF) includes an interesting caveat: It says Snatch actually deploys ransomware on victim systems, but it also acknowledges that the current occupants of Snatch’s dark and clear web domains call themselves Snatch Team, and maintain that they are not the same people as Snatch Ransomware from 2018.

Here’s the interesting bit from the FBI/CISA report:

“Since November 2021, an extortion site operating under the name Snatch served as a clearinghouse for data exfiltrated or stolen from victim companies on Clearnet and TOR hosted by a bulletproof hosting service. In August 2023, individuals claiming to be associated with the blog gave a media interview claiming the blog was not associated with Snatch ransomware and “none of our targets has been attacked by Ransomware Snatch…”, despite multiple confirmed Snatch victims’ data appearing on the blog alongside victims associated with other ransomware groups, notably Nokoyawa and Conti.”

Avid readers will recall a story here earlier this week about Snatch Team’s leaky darknet website based in Yekaterinburg, RU that exposed their internal operations and Internet addresses of their visitors. The leaked data suggest that Snatch is one of several ransomware groups using paid ads on Google.com to trick people into installing malware disguised as popular free software, such as Microsoft Teams, Adobe Reader, Mozilla Thunderbird, and Discord.

Snatch Team claims to deal only in stolen data — not in deploying ransomware malware to hold systems hostage.

Representatives of the Snatch Team recently answered questions from Databreaches.net about the claimed discrepancy in the FBI/CISA report.

“First of all, we repeat once again that we have nothing to do with Snatch Ransomware, we are Security Notification Attachment, and we have never violated the terms of the concluded transactions, because our honesty and openness is the guarantee of our income,” the Snatch Team wrote to Databreaches.net in response to questions.

But so far the Snatch Team has not been able to explain why it is using the very same domain names that the Snatch ransomware group used?

Their claim is even more unbelievable because the Snatch Team members told Databreaches.net they didn’t even know that a ransomware group with that name already existed when they initially formed just two years ago.

This is difficult to swallow because even if they were a separate group, they’d still need to somehow coordinate the transfer of the Ransomware group’s domains on the clear and dark webs. If they were hoping for a fresh start or separation, why not just pick a new name and new web destination?

“Snatchteam[.]cc is essentially a data market,” they continued. “The only thing to underline is that we are against selling leaked information, sticking to the idea of free access. Absolutely any team can come to us and offer information for publication. Even more, we have heard rumors that a number of ransomware teams scare their clients that they will post leaked information on our resource. We do not have our own ransomware, but we are open to cooperation on placement and monetization of dates (sic).”

Maybe Snatch Team does not wish to be associated with Snatch Ransomware because they currently believe stealing data and then extorting victim companies for money is somehow less evil than infecting all of the victim’s servers and backups with ransomware.

It is also likely that Snatch Team is well aware of how poorly some of their founders covered their tracks online, and are hoping for a do-over on that front.

‘Snatch’ Ransom Group Exposes Visitor IP Addresses

The victim shaming site operated by the Snatch ransomware group is leaking data about its true online location and internal operations, as well as the Internet addresses of its visitors, KrebsOnSecurity has found. The leaked data suggest that Snatch is one of several ransomware groups using paid ads on Google.com to trick people into installing malware disguised as popular free software, such as Microsoft Teams, Adobe Reader, Mozilla Thunderbird, and Discord.

First spotted in 2018, the Snatch ransomware group has published data stolen from hundreds of organizations that refused to pay a ransom demand. Snatch publishes its stolen data at a website on the open Internet, and that content is mirrored on the Snatch team’s darknet site, which is only reachable using the global anonymity network Tor.

KrebsOnSecurity has learned that Snatch’s darknet site exposes its “server status” page, which includes information about the true Internet addresses of users accessing the website.

Refreshing this page every few seconds shows that the Snatch darknet site generates a decent amount of traffic, often attracting thousands of visitors each day. But by far the most frequent repeat visitors are coming from Internet addresses in Russia that either currently host Snatch’s clear web domain names or recently did.

Probably the most active Internet address accessing Snatch’s darknet site is 193.108.114[.]41, which is a server in Yekaterinburg, Russia that hosts several Snatch domains, including snatchteam[.]top, sntech2ch[.]top, dwhyj2[.]top and sn76930193ch[.]top. It could well be that this Internet address is showing up frequently because Snatch’s clear-web site features a toggle button at the top that lets visitors switch over to accessing the site via Tor.

Another Internet address that showed up frequently in the Snatch server status page was 194.168.175[.]226, currently assigned to Matrix Telekom in Russia. According to DomainTools.com, this address also hosts or else recently hosted the usual coterie of Snatch domains, as well as quite a few domains phishing known brands such as Amazon and Cashapp.

The Moscow Internet address 80.66.64[.]15 accessed the Snatch darknet site all day long, and that address also housed the appropriate Snatch clear-web domains. More interestingly, that address is home to multiple recent domains that appear confusingly similar to known software companies, including libreoff1ce[.]com and www-discord[.]com.

This is interesting because the phishing domains associated with the Snatch ransomware gang were all registered to the same Russian name — Mihail Kolesnikov, a name that is somewhat synonymous with recent phishing domains tied to malicious Google ads.

Kolesnikov could be a nod to a Russian general made famous during Boris Yeltsin’s reign. Either way, it’s clearly a pseudonym, but there are some other commonalities among these domains that may provide insight into how Snatch and other ransomware groups are sourcing their victims.

DomainTools says there are more than 1,300 current and former domain names registered to Mihail Kolesnikov between 2013 and July 2023. About half of the domains appear to be older websites advertising female escort services in major cities around the United States (e.g. the now-defunct pittsburghcitygirls[.]com).

The other half of the Kolesnikov websites are far more recent phishing domains mostly ending in “.top” and “.app” that appear designed to mimic the domains of major software companies, including www-citrix[.]top, www-microsofteams[.]top, www-fortinet[.]top, ibreoffice[.]top, www-docker[.]top, www-basecamp[.]top, ccleaner-cdn[.]top, adobeusa[.]top, and www.real-vnc[.]top.

In August 2023, researchers with Trustwave Spiderlabs said they encountered domains registered to Mihail Kolesnikov being used to disseminate the Rilide information stealer trojan.

But it appears multiple crime groups may be using these domains to phish people and disseminate all kinds of information-stealing malware. In February 2023, Spamhaus warned of a huge surge in malicious ads that were hijacking search results in Google.com, and being used to distribute at least five different families of information stealing trojans, including AuroraStealer, IcedID/Bokbot, Meta Stealer, RedLine Stealer and Vidar.

For example, Spamhaus said victims of these malicious ads would search for Microsoft Teams in Google.com, and the search engine would often return a paid ad spoofing Microsoft or Microsoft Teams as the first result — above all other results. The malicious ad would include a logo for Microsoft and at first glance appear to be a safe and trusted place to download the Microsoft Teams client.

However, anyone who clicked on the result was whisked away instead to mlcrosofteams-us[.]top — yet another malicious domain registered to Mr. Kolesnikov. And while visitors to this website may believe they are only downloading the Microsoft Teams client, the installer file includes a copy of the IcedID malware, which is really good at stealing passwords and authentication tokens from the victim’s web browser.

The founder of the Swiss anti-abuse website abuse.ch told Spamhaus it is likely that some cybercriminals have started to sell “malvertising as a service” on the dark web, and that there is a great deal of demand for this service.

In other words, someone appears to have built a very profitable business churning out and promoting new software-themed phishing domains and selling that as a service to other cybercriminals. Or perhaps they are simply selling any stolen data (and any corporate access) to active and hungry ransomware group affiliates.

The tip about the exposed “server status” page on the Snatch darkweb site came from @htmalgae, the same security researcher who alerted KrebsOnSecurity earlier this month that the darknet victim shaming site run by the 8Base ransomware gang was inadvertently left in development mode.

That oversight revealed not only the true Internet address of the hidden 8Base site (in Russia, naturally), but also the identity of a programmer in Moldova who apparently helped to develop the 8Base code.

@htmalgae said the idea of a ransomware group’s victim shaming site leaking data that they did not intend to expose is deliciously ironic.

“This is a criminal group that shames others for not protecting user data,” @htmalgae said. “And here they are leaking their user data.”

All of the malware mentioned in this story is designed to run on Microsoft Windows devices. But Malwarebytes recently covered the emergence of a Mac-based information stealer trojan called AtomicStealer that was being advertised through malicious Google ads and domains that were confusingly similar to software brands.

Please be extra careful when you are searching online for popular software titles. Cracked, pirated copies of major software titles are a frequent source of infostealer infections, as are these rogue ads masquerading as search results. Make sure to double-check you are actually at the domain you believe you’re visiting *before* you download and install anything.

Stay tuned for Part II of this post, which includes a closer look at the Snatch ransomware group and their founder.

Further reading:

@HTMalgae’s list of the top Internet addresses seen accessing Snatch’s darknet site

Ars Technica: Until Further Notice Think Twice Before Using Google to Download Software

Bleeping Computer: Hackers Abuse Google Ads to Spread Malware in Legit Software

LastPass: ‘Horse Gone Barn Bolted’ is Strong Password

The password manager service LastPass is now forcing some of its users to pick longer master passwords. LastPass says the changes are needed to ensure all customers are protected by their latest security improvements. But critics say the move is little more than a public relations stunt that will do nothing to help countless early adopters whose password vaults were exposed in a 2022 breach at LastPass.

LastPass told customers this week they would be forced to update their master password if it was less than 12 characters. LastPass officially instituted this change back in 2018, but some undisclosed number of the company’s earlier customers were never required to increase the length of their master passwords.

This is significant because in November 2022, LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users.

Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.

KrebsOnSecurity last month interviewed a victim who recently saw more than three million dollars worth of cryptocurrency siphoned from his account. That user signed up with LastPass nearly a decade ago, stored their cryptocurrency seed phrase there, and yet never changed his master password — which was just eight characters. Nor was he ever forced to improve his master password.

That story cited research from Adblock Plus creator Wladimir Palant, who said LastPass failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years.

For example, another important default setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.

Palant said that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000. Still, Palant and others impacted by the 2022 breach at LastPass say their account security settings were never forcibly upgraded.

Palant called this latest action by LastPass a PR stunt.

“They sent this message to everyone, whether they have a weak master password or not – this way they can again blame the users for not respecting their policies,” Palant said. “But I just logged in with my weak password, and I am not forced to change it. Sending emails is cheap, but they once again didn’t implement any technical measures to enforce this policy change.”

Either way, Palant said, the changes won’t help people affected by the 2022 breach.

“These people need to change all their passwords, something that LastPass still won’t recommend,” Palant said. “But it will somewhat help with the breaches to come.”

LastPass CEO Karim Toubba said changing master password length (or even the master password itself) is not designed to address already stolen vaults that are offline.

“This is meant to better protect customers’ online vaults and encourage them to bring their accounts up to the 2018 LastPass standard default setting of a 12-character minimum (but could opt out from),” Toubba said in an emailed statement. “We know that some customers may have chosen convenience over security and utilized less complex master passwords despite encouragement to use our (or others) password generator to do otherwise.”

A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.

LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.

But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.

A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single high-powered graphics card about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.

However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.

Meaning, LastPass users whose vaults were never upgraded to higher iterations and whose master passwords were weak (less than 12 characters) likely have been a primary target of distributed password-cracking attacks ever since the LastPass user vaults were stolen late last year.

Asked why some LastPass users were left behind on older security minimums, Toubba said a “small percentage” of customers had corrupted items in their password vaults that prevented those accounts from properly upgrading to the new requirements and settings.

“We have been able to determine that a small percentage of customers have items in their vaults that are corrupt and when we previously utilized automated scripts designed to re-encrypt vaults when the master password or iteration count is changed, they did not complete,” Toubba said. “These errors were not originally apparent as part of these efforts and, as we have discovered them, we have been working to be able to remedy this and finish the re-encryption.”

Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis, said LastPass made a huge mistake years ago by not force-upgrading the iteration count for existing users.

“And now this is blaming the users — ‘you should have used a longer passphrase’ — not them for having weak defaults that were never upgraded for existing users,” Weaver said. “LastPass in my book is one step above snake-oil. I used to be, ‘Pick whichever password manager you want,’ but now I am very much, ‘Pick any password manager but LastPass.'”

Asked why LastPass isn’t recommending that users change all of the passwords secured by the encrypted master password that was stolen when the company got hacked last year, Toubba said it’s because “the data demonstrates that the majority of our customers follow our recommendations (or greater), and the probability of successfully brute forcing vault encryption is greatly reduced accordingly.”

“We’ve been telling customers since December of 2022 that they should be following recommended guidelines,” Toubba continued. “And if they haven’t followed the guidelines we recommended that they change their downstream passwords.”

FBI Hacker Dropped Stolen Airbus Data on 9/11

In December 2022, KrebsOnSecurity broke the news that a cybercriminal using the handle “USDoD” had infiltrated the FBI‘s vetted information sharing network InfraGard, and was selling the contact information for all 80,000 members. The FBI responded by reverifying InfraGard members and by seizing the cybercrime forum where the data was being sold. But on Sept. 11, 2023, USDoD resurfaced after a lengthy absence to leak sensitive employee data stolen from the aerospace giant Airbus, while promising to visit the same treatment on top U.S. defense contractors.

In a post on the English language cybercrime forum BreachForums, USDoD leaked information on roughly 3,200 Airbus vendors, including names, addresses, phone numbers, and email addresses. USDoD claimed they grabbed the data by using passwords stolen from a Turkish airline employee who had third-party access to Airbus’ systems.

USDoD didn’t say why they decided to leak the data on the 22nd anniversary of the 9/11 attacks, but there was definitely an aircraft theme to the message that accompanied the leak, which concluded with the words, “Lockheed martin, Raytheon and the entire defense contractos [sic], I’m coming for you [expletive].”

Airbus has apparently confirmed the cybercriminal’s account to the threat intelligence firm Hudson Rock, which determined that the Airbus credentials were stolen after a Turkish airline employee infected their computer with a prevalent and powerful info-stealing trojan called RedLine.

Info-stealers like RedLine typically are deployed via opportunistic email malware campaigns, and by secretly bundling the trojans with cracked versions of popular software titles made available online. Credentials stolen by info-stealers often end up for sale on cybercrime shops that peddle purloined passwords and authentication cookies (these logs also often show up in the malware scanning service VirusTotal).

Hudson Rock said it recovered the log files created by a RedLine infection on the Turkish airline employee’s system, and found the employee likely infected their machine after downloading pirated and secretly backdoored software for Microsoft Windows.

Hudson Rock says info-stealer infections from RedLine and a host of similar trojans have surged in recent years, and that they remain “a primary initial attack vector used by threat actors to infiltrate organizations and execute cyberattacks, including ransomware, data breaches, account overtakes, and corporate espionage.”

The prevalence of RedLine and other info-stealers means that a great many consequential security breaches begin with cybercriminals abusing stolen employee credentials. In this scenario, the attacker temporarily assumes the identity and online privileges assigned to a hacked employee, and the onus is on the employer to tell the difference.

In addition to snarfing any passwords stored on or transmitted through an infected system, info-stealers also siphon authentication cookies or tokens that allow one to remain signed-in to online services for long periods of time without having to resupply one’s password and multi-factor authentication code. By stealing these tokens, attackers can often reuse them in their own web browser, and bypass any authentication normally required for that account.

Microsoft Corp. this week acknowledged that a China-backed hacking group was able to steal one of the keys to its email kingdom that granted near-unfettered access to U.S. government inboxes. Microsoft’s detailed post-mortem cum mea culpa explained that a secret signing key was stolen from an employee in an unlucky series of unfortunate events, and thanks to TechCrunch we now know that the culprit once again was “token-stealing malware” on the employee’s system.

In April 2023, the FBI seized Genesis Market, a bustling, fully automated cybercrime store that was continuously restocked with freshly hacked passwords and authentication tokens stolen by a network of contractors who deployed RedLine and other info-stealer malware.

In March 2023, the FBI arrested and charged the alleged administrator of BreachForums (aka Breached), the same cybercrime community where USDoD leaked the Airbus data. In June 2023, the FBI seized the BreachForums domain name, but the forum has since migrated to a new domain.

Unsolicited email continues to be a huge vector for info-stealing malware, but lately the crooks behind these schemes have been gaming the search engines so that their malicious sites impersonating popular software vendors actually appear before the legitimate vendor’s website. So take special care when downloading software to ensure that you are in fact getting the program from the original, legitimate source whenever possible.

Also, unless you really know what you’re doing, please don’t download and install pirated software. Sure, the cracked program might do exactly what you expect it to do, but the chances are good that it is also laced with something nasty. And when all of your passwords are stolen and your important accounts have been hijacked or sold, you will wish you had simply paid for the real thing.

Experts Fear Crooks are Cracking Keys Stolen in LastPass Breach

In November 2022, the password manager service LastPass disclosed a breach in which hackers stole password vaults containing both encrypted and plaintext data for more than 25 million users. Since then, a steady trickle of six-figure cryptocurrency heists targeting security-conscious people throughout the tech industry has led some security experts to conclude that crooks likely have succeeded at cracking open some of the stolen LastPass vaults.

Taylor Monahan is lead product manager of MetaMask, a popular software cryptocurrency wallet used to interact with the Ethereum blockchain. Since late December 2022, Monahan and other researchers have identified a highly reliable set of clues that they say connect recent thefts targeting more than 150 people. Collectively, these individuals have been robbed of more than $35 million worth of crypto.

Monahan said virtually all of the victims she has assisted were longtime cryptocurrency investors, and security-minded individuals. Importantly, none appeared to have suffered the sorts of attacks that typically preface a high-dollar crypto heist, such as the compromise of one’s email and/or mobile phone accounts.

“The victim profile remains the most striking thing,” Monahan wrote. “They truly all are reasonably secure. They are also deeply integrated into this ecosystem, [including] employees of reputable crypto orgs, VCs [venture capitalists], people who built DeFi protocols, deploy contracts, run full nodes.”

Monahan has been documenting the crypto thefts via Twitter/X since March 2023, frequently expressing frustration in the search for a common cause among the victims. Then on Aug. 28, Monahan said she’d concluded that the common thread among nearly every victim was that they’d previously used LastPass to store their “seed phrase,” the private key needed to unlock access to their cryptocurrency investments.

Armed with your secret seed phrase, anyone can instantly access all of the cryptocurrency holdings tied to that cryptographic key, and move the funds to anywhere they like.

Which is why the best practice for many cybersecurity enthusiasts has long been to store their seed phrases either in some type of encrypted container — such as a password manager — or else inside an offline, special-purpose hardware encryption device, such as a Trezor or Ledger wallet.

“The seed phrase is literally the money,” said Nick Bax, director of analytics at Unciphered, a cryptocurrency wallet recovery company. “If you have my seed phrase, you can copy and paste that into your wallet, and then you can see all my accounts. And you can transfer my funds.”

Bax said he closely reviewed the massive trove of cryptocurrency theft data that Taylor Monahan and others have collected and linked together.

“It’s one of the broadest and most complex cryptocurrency investigations I’ve ever seen,” Bax said. “I ran my own analysis on top of their data and reached the same conclusion that Taylor reported. The threat actor moved stolen funds from multiple victims to the same blockchain addresses, making it possible to strongly link those victims.”

Bax, Monahan and others interviewed for this story say they’ve identified a unique signature that links the theft of more than $35 million in crypto from more than 150 confirmed victims, with roughly two to five high-dollar heists happening each month since December 2022.

KrebsOnSecurity has reviewed this signature but is not publishing it at the request of Monahan and other researchers, who say doing so could cause the attackers to alter their operations in ways that make their criminal activity more difficult to track.

But the researchers have published findings about the dramatic similarities in the ways that victim funds were stolen and laundered through specific cryptocurrency exchanges. They also learned the attackers frequently grouped together victims by sending their cryptocurrencies to the same destination crypto wallet.

By identifying points of overlap in these destination addresses, the researchers were then able to track down and interview new victims. For example, the researchers said their methodology identified a recent multi-million dollar crypto heist victim as an employee at Chainalysis, a blockchain analysis firm that works closely with law enforcement agencies to help track down cybercriminals and money launderers.

Chainalysis confirmed that the employee had suffered a high-dollar cryptocurrency heist late last month, but otherwise declined to comment for this story.

Bax said the only obvious commonality between the victims who agreed to be interviewed was that they had stored the seed phrases for their cryptocurrency wallets in LastPass.

“On top of the overlapping indicators of compromise, there are more circumstantial behavioral patterns and tradecraft which are also consistent between different thefts and support the conclusion,” Bax told KrebsOnSecuirty. “I’m confident enough that this is a real problem that I’ve been urging my friends and family who use LastPass to change all of their passwords and migrate any crypto that may have been exposed, despite knowing full well how tedious that is.”

LastPass declined to answer questions about the research highlighted in this story, citing an ongoing law enforcement investigation and pending litigation against the company in response to its 2022 data breach.

“Last year’s incident remains the subject of an ongoing investigation by law enforcement and is also the subject of pending litigation,” LastPass said in a written statement provided to KrebsOnSecurity. “Since last year’s attack on LastPass, we have remained in contact with law enforcement and continue to do so.”

Their statement continues:

“We have shared various technical information, Indicators of Compromise (IOCs), and threat actor tactics, techniques, and procedures (TTPs) with our law enforcement contacts as well as our internal and external threat intelligence and forensic partners in an effort to try and help identify the parties responsible. In the meantime, we encourage any security researchers to share any useful information they believe they may have with our Threat Intelligence team by contacting securitydisclosure@lastpass.com.”

THE LASTPASS BREACH(ES)

On August 25, 2022, LastPass CEO Karim Toubba wrote to users that the company had detected unusual activity in its software development environment, and that the intruders stole some source code and proprietary LastPass technical information. On Sept. 15, 2022, LastPass said an investigation into the August breach determined the attacker did not access any customer data or password vaults.

But on Nov. 30, 2022, LastPass notified customers about another, far more serious security incident that the company said leveraged data stolen in the August breach. LastPass disclosed that criminal hackers had compromised encrypted copies of some password vaults, as well as other personal information.

In February 2023, LastPass disclosed that the intrusion involved a highly complex, targeted attack against a DevOps engineer who was one of only four LastPass employees with access to the corporate vault.

“This was accomplished by targeting the DevOps engineer’s home computer and exploiting a vulnerable third-party media software package, which enabled remote code execution capability and allowed the threat actor to implant keylogger malware,” LastPass officials wrote. “The threat actor was able to capture the employee’s master password as it was entered, after the employee authenticated with MFA, and gain access to the DevOps engineer’s LastPass corporate vault.”

Dan Goodin at Ars Technica reported and then confirmed that the attackers exploited a known vulnerability in a Plex media server that the employee was running on his home network, and succeeded in installing malicious software that stole passwords and other authentication credentials. The vulnerability exploited by the intruders was patched back in 2020, but the employee never updated his Plex software.

As it happens, Plex announced its own data breach one day before LastPass disclosed its initial August intrusion. On August 24, 2022, Plex’s security team urged users to reset their passwords, saying an intruder had accessed customer emails, usernames and encrypted passwords.

OFFLINE ATTACKS

A basic functionality of LastPass is that it will pick and remember lengthy, complex passwords for each of your websites or online services. To automatically populate the appropriate credentials at any website going forward, you simply authenticate to LastPass using your master password.

LastPass has always emphasized that if you lose this master password, that’s too bad because they don’t store it and their encryption is so strong that even they can’t help you recover it.

But experts say all bets are off when cybercrooks can get their hands on the encrypted vault data itself — as opposed to having to interact with LastPass via its website. These so-called “offline” attacks allow the bad guys to conduct unlimited and unfettered “brute force” password cracking attempts against the encrypted data using powerful computers that can each try millions of password guesses per second.

“It does leave things vulnerable to brute force when the vaults are stolen en masse, especially if info about the vault HOLDER is available,” said Nicholas Weaver, a researcher at University of California, Berkeley’s International Computer Science Institute (ICSI) and lecturer at UC Davis. “So you just crunch and crunch and crunch with GPUs, with a priority list of vaults you target.”

How hard would it be for well-resourced criminals to crack the master passwords securing LastPass user vaults? Perhaps the best answer to this question comes from Wladimir Palant, a security researcher and the original developer behind the Adblock Plus browser plugin.

In a December 2022 blog post, Palant explained that the crackability of a LastPass master password depends largely on two things: The complexity of the master password, and the default settings for LastPass users, which appear to have varied quite a bit based on when those users began patronizing the service.

LastPass says that since 2018 it has required a twelve-character minimum for master passwords, which the company said “greatly minimizes the ability for successful brute force password guessing.”

But Palant said while LastPass indeed improved its master password defaults in 2018, it did not force all existing customers who had master passwords of lesser lengths to pick new credentials that would satisfy the 12-character minimum.

“If you are a LastPass customer, chances are that you are completely unaware of this requirement,” Palant wrote. “That’s because LastPass didn’t ask existing customers to change their master password. I had my test account since 2018, and even today I can log in with my eight-character password without any warnings or prompts to change it.”

Palant believes LastPass also failed to upgrade many older, original customers to more secure encryption protections that were offered to newer customers over the years. One important setting in LastPass is the number of “iterations,” or how many times your master password is run through the company’s encryption routines. The more iterations, the longer it takes an offline attacker to crack your master password.

Palant noted last year that for many older LastPass users, the initial default setting for iterations was anywhere from “1” to “500.” By 2013, new LastPass customers were given 5,000 iterations by default. In February 2018, LastPass changed the default to 100,100 iterations. And very recently, it upped that again to 600,000.

Palant said the 2018 change was in response to a security bug report he filed about some users having dangerously low iterations in their LastPass settings.

“Worse yet, for reasons that are beyond me, LastPass didn’t complete this migration,” Palant wrote. “My test account is still at 5,000 iterations, as are the accounts of many other users who checked their LastPass settings. LastPass would know how many users are affected, but they aren’t telling that. In fact, it’s painfully obvious that LastPass never bothered updating users’ security settings. Not when they changed the default from 1 to 500 iterations. Not when they changed it from 500 to 5,000. Only my persistence made them consider it for their latest change. And they still failed implementing it consistently.”

A chart on Palant’s blog post offers an idea of how increasing password iterations dramatically increases the costs and time needed by the attackers to crack someone’s master password. Palant said it would take a single GPU about a year to crack a password of average complexity with 500 iterations, and about 10 years to crack the same password run through 5,000 iterations.

However, these numbers radically come down when a determined adversary also has other large-scale computational assets at their disposal, such as a bitcoin mining operation that can coordinate the password-cracking activity across multiple powerful systems simultaneously.

Weaver said a password or passphrase with average complexity — such as “Correct Horse Battery Staple” is only secure against online attacks, and that its roughly 40 bits of randomness or “entropy” means a graphics card can blow through it in no time.

“An Nvidia 3090 can do roughly 4 million [password guesses] per second with 1000 iterations, but that would go down to 8 thousand per second with 500,000 iterations, which is why iteration count matters so much,” Weaver said. “So a combination of ‘not THAT strong of a password’ and ‘old vault’ and ‘low iteration count’ would make it theoretically crackable but real work, but the work is worth it given the targets.”

Reached by KrebsOnSecurity, Palant said he never received a response from LastPass about why the company apparently failed to migrate some number of customers to more secure account settings.

“I know exactly as much as everyone else,” Palant wrote in reply. “LastPass published some additional information in March. This finally answered the questions about the timeline of their breach – meaning which users are affected. It also made obvious that business customers are very much at risk here, Federated Login Services being highly compromised in this breach (LastPass downplaying as usual of course).”

Palant said upon logging into his LastPass account a few days ago, he found his master password was still set at 5,000 iterations.

INTERVIEW WITH A VICTIM

KrebsOnSecurity interviewed one of the victims tracked down by Monahan, a software engineer and startup founder who recently was robbed of approximately $3.4 million worth of different cryptocurrencies. The victim agreed to tell his story in exchange for anonymity because he is still trying to claw back his losses. We’ll refer to him here as “Connor” (not his real name).

Connor said he began using LastPass roughly a decade ago, and that he also stored the seed phrase for his primary cryptocurrency wallet inside of LastPass. Connor chose to protect his LastPass password vault with an eight character master password that included numbers and symbols (~50 bits of entropy).

“I thought at the time that the bigger risk was losing a piece of paper with my seed phrase on it,” Connor said. “I had it in a bank security deposit box before that, but then I started thinking, ‘Hey, the bank might close or burn down and I could lose my seed phrase.'”

Those seed phrases sat in his LastPass vault for years. Then, early on the morning of Sunday, Aug. 27, 2023, Connor was awoken by a service he’d set up to monitor his cryptocurrency addresses for any unusual activity: Someone was draining funds from his accounts, and fast.

Like other victims interviewed for this story, Connor didn’t suffer the usual indignities that typically presage a cryptocurrency robbery, such as account takeovers of his email inbox or mobile phone number.

Connor said he doesn’t know the number of iterations his master password was given originally, or what it was set at when the LastPass user vault data was stolen last year. But he said he recently logged into his LastPass account and the system forced him to upgrade to the new 600,000 iterations setting.

“Because I set up my LastPass account so early, I’m pretty sure I had whatever weak settings or iterations it originally had,” he said.

Connor said he’s kicking himself because he recently started the process of migrating his cryptocurrency to a new wallet protected by a new seed phrase. But he never finished that migration process. And then he got hacked.

“I’d set up a brand new wallet with new keys,” he said. “I had that ready to go two months ago, but have been procrastinating moving things to the new wallet.”

Connor has been exceedingly lucky in regaining access to some of his stolen millions in cryptocurrency. The Internet is swimming with con artists masquerading as legitimate cryptocurrency recovery experts. To make matters worse, because time is so critical in these crypto heists, many victims turn to the first quasi-believable expert who offers help.

Instead, several friends steered Connor to Flashbots.net, a cryptocurrency recovery firm that employs several custom techniques to help clients claw back stolen funds — particularly those on the Ethereum blockchain.

According to Connor, Flashbots helped rescue approximately $1.5 million worth of the $3.4 million in cryptocurrency value that was suddenly swept out of his account roughly a week ago. Lucky for him, Connor had some of his assets tied up in a type of digital loan that allowed him to borrow against his various cryptocurrency assets.

Without giving away too many details about how they clawed back the funds, here’s a high level summary: When the crooks who stole Connor’s seed phrase sought to extract value from these loans, they were borrowing the maximum amount of credit that he hadn’t already used. But Connor said that left open an avenue for some of that value to be recaptured, basically by repaying the loan in many small, rapid chunks.

WHAT SHOULD LASTPASS USERS DO?

According to MetaMask’s Monahan, users who stored any important passwords with LastPass — particularly those related to cryptocurrency accounts — should change those credentials immediately, and migrate any crypto holdings to new offline hardware wallets.

“Really the ONLY thing you need to read is this,” Monahan pleaded to her 70,000 followers on Twitter/X: “PLEASE DON’T KEEP ALL YOUR ASSETS IN A SINGLE KEY OR SECRET PHRASE FOR YEARS. THE END. Split up your assets. Get a hw [hardware] wallet. Migrate. Now.”

If you also had passwords tied to banking or retirement accounts, or even just important email accounts — now would be a good time to change those credentials as well.

I’ve never been comfortable recommending password managers, because I’ve never seriously used them myself. Something about putting all your eggs in one basket. Heck, I’m so old-fashioned that most of my important passwords are written down and tucked away in safe places.

But I recognize this antiquated approach to password management is not for everyone. Connor says he now uses 1Password, a competing password manager that recently earned the best overall marks from Wired and The New York Times.

1Password says that three things are needed to decrypt your information: The encrypted data itself, your account password, and your Secret Key. Only you know your account password, and your Secret Key is generated locally during setup.

“The two are combined on-device to encrypt your vault data and are never sent to 1Password,” explains a 1Password blog post ‘What If 1Password Gets Hacked?‘ “Only the encrypted vault data lives on our servers, so neither 1Password nor an attacker who somehow manages to guess or steal your account password would be able to access your vaults – or what’s inside them.

Weaver said that Secret Key adds an extra level of randomness to all user master passwords that LastPass didn’t have.

“With LastPass, the idea is the user’s password vault is encrypted with a cryptographic hash (H) of the user’s passphrase,” Weaver said. “The problem is a hash of the user’s passphrase is remarkably weak on older LastPass vaults with master passwords that do not have many iterations. 1Password uses H(random-key||password) to generate the password, and it is why you have the QR code business when adding a new device.”

Weaver said LastPass deserves blame for not having upgraded iteration counts for all users a long time ago, and called the latest forced upgrades “a stunning indictment of the negligence on the part of LastPass.”

“That they never even notified all those with iteration counts of less than 100,000 — who are really vulnerable to brute force even with 8-character random passwords or ‘correct horse battery staple’ type passphrases — is outright negligence,” Weaver said. “I would personally advocate that nobody ever uses LastPass again: Not because they were hacked. Not because they had an architecture (unlike 1Password) that makes such hacking a problem. But because of their consistent refusal to address how they screwed up and take proactive efforts to protect their customers.”

Bax and Monahan both acknowledged that their research alone can probably never conclusively tie dozens of high-dollar crypto heists over the past year to the LastPass breach. But Bax says at this point he doesn’t see any other possible explanation.

“Some might say it’s dangerous to assert a strong connection here, but I’d say it’s dangerous to assert there isn’t one,” he said. “I was arguing with my fiance about this last night. She’s waiting for LastPass to tell her to change everything. Meanwhile, I’m telling her to do it now.”

Kroll Employee SIM-Swapped for Crypto Investor Data

Security consulting giant Kroll disclosed today that a SIM-swapping attack against one of its employees led to the theft of user information for multiple cryptocurrency platforms that are relying on Kroll services in their ongoing bankruptcy proceedings. And there are indications that fraudsters may already be exploiting the stolen data in phishing attacks.

Cryptocurrency lender BlockFi and the now-collapsed crypto trading platform FTX each disclosed data breaches this week thanks to a recent SIM-swapping attack targeting an employee of Kroll — the company handling both firms’ bankruptcy restructuring.

In a statement released today, New York City-based Kroll said it was informed that on Aug. 19, 2023, someone targeted a T-Mobile phone number belonging to a Kroll employee “in a highly sophisticated ‘SIM swapping’ attack.”

“Specifically, T-Mobile, without any authority from or contact with Kroll or its employees, transferred that employee’s phone number to the threat actor’s phone at their request,” the statement continues. “As a result, it appears the threat actor gained access to certain files containing personal information of bankruptcy claimants in the matters of BlockFi, FTX and Genesis.”

T-Mobile has not yet responded to requests for comment.

Countless websites and online services use SMS text messages for both password resets and multi-factor authentication. This means that stealing someone’s phone number often can let cybercriminals hijack the target’s entire digital life in short order — including access to any financial, email and social media accounts tied to that phone number.

SIM-swapping groups will often call employees on their mobile devices, pretend to be someone from the company’s IT department, and then try to get the employee to visit a phishing website that mimics the company’s login page.

Multiple SIM-swapping gangs have had great success using this method to target T-Mobile employees for the purposes of reselling a cybercrime service that can be hired to divert any T-Mobile user’s text messages and phone calls to another device.

In February 2023, KrebsOnSecurity chronicled SIM-swapping attacks claimed by these groups against T-Mobile employees in more than 100 separate incidents in the second half of 2022. The average cost to SIM swap any T-Mobile phone number was approximately $1,500.

The unfortunate result of the SIM-swap against the Kroll employee is that people who had financial ties to BlockFi, FTX, or Genesis now face increased risk of becoming targets of SIM-swapping and phishing attacks themselves.

And there is some indication this is already happening. Multiple readers who said they got breach notices from Kroll today also shared phishing emails they received this morning that spoofed FTX and claimed, “You have been identified as an eligible client to begin withdrawing digital assets from your FTX account.”

A major portion of Kroll’s business comes from helping organizations manage cyber risk. Kroll is often called in to investigate data breaches, and it also sells identity protection services to companies that recently experienced a breach and are grasping at ways to demonstrate that they doing something to protect their customers from further harm.

Kroll did not respond to questions. But it’s a good bet that BlockFi, FTX and Genesis customers will soon enjoy yet another offering of free credit monitoring as a result of the T-Mobile SIM swap.

Kroll’s website says it employs “elite cyber risk leaders uniquely positioned to deliver end-to-end cyber security services worldwide.” Apparently, these elite cyber risk leaders did not consider the increased attack surface presented by their employees using T-Mobile for wireless service.

The SIM-swapping attack against Kroll is a timely reminder that you should do whatever you can to minimize your reliance on mobile phone companies for your security. For example, many online services require you to provide a phone number upon registering an account, but that number can often be removed from your profile afterwards.

Why do I suggest this? Many online services allow users to reset their passwords just by clicking a link sent via SMS, and this unfortunately widespread practice has turned mobile phone numbers into de facto identity documents. Which means losing control over your phone number thanks to an unauthorized SIM swap or mobile number port-out, divorce, job termination or financial crisis can be devastating.

If you haven’t done so lately, take a moment to inventory your most important online accounts, and see how many of them can still have their password reset by receiving an SMS at the phone number on file. This may require stepping through the website’s account recovery or lost password flow.

If the account that stores your mobile phone number does not allow you to delete your number, check to see whether there is an option to disallow SMS or phone calls for authentication and account recovery. If more secure options are available, such as a security key or a one-time code from a mobile authentication app, please take advantage of those instead. The website 2fa.directory is a good starting point for this analysis.

Now, you might think that the mobile providers would share some culpability when a customer suffers a financial loss because a mobile store employee got tricked into transferring that customer’s phone number to criminals. But earlier this year, a California judge dismissed a lawsuit against AT&T that stemmed from a 2017 SIM-swapping attack which netted the thieves more than $24 million in cryptocurrency.

LeakedSource Owner Quit Ashley Madison a Month Before 2015 Hack

[This is Part III in a series on research conducted for a recent Hulu documentary on the 2015 hack of marital infidelity website AshleyMadison.com.]

In 2019, a Canadian company called Defiant Tech Inc. pleaded guilty to running LeakedSource[.]com, a service that sold access to billions of passwords and other data exposed in countless data breaches. KrebsOnSecurity has learned that the owner of Defiant Tech, a 32-year-old Ontario man named Jordan Evan Bloom, was hired in late 2014 as a developer for the marital infidelity site AshleyMadison.com. Bloom resigned from AshleyMadison citing health reasons in June 2015 — less than one month before unidentified hackers stole data on 37 million users — and launched LeakedSource three months later.

On Jan. 15, 2018, the Royal Canadian Mounted Police (RCMP) charged then 27-year-old Bloom, of Thornhill, Ontario, with selling stolen personal identities online through the website LeakedSource[.]com.

LeakedSource was advertised on a number of popular cybercrime forums as a service that could help hackers break into valuable or high-profile accounts. LeakedSource also tried to pass itself off as a legal, legitimate business that was marketing to security firms and professionals.

The RCMP arrested Bloom in December 2017, and said he made approximately $250,000 selling hacked data, which included information on 37 million user accounts leaked in the 2015 Ashley Madison breach.

Subsequent press releases from the RCMP about the LeakedSource investigation omitted any mention of Bloom, and referred to the defendant only as Defiant Tech. In a legal settlement that is quintessentially Canadian, the matter was resolved in 2019 after Defiant Tech agreed to plead guilty. The RCMP declined to comment for this story.

A GREY MARKET

The Impact Team, the hacker group that claimed responsibility for stealing and leaking the AshleyMadison user data, also leaked several years worth of email from then-CEO Noel Biderman. A review of those messages shows that Ashley Madison hired Jordan Evan Bloom as a PHP developer in December 2014 — even though the company understood that Bloom’s success as a programmer and businessman was tied to shady and legally murky enterprises.

Bloom’s recommendation came to Biderman via Trevor Sykes, then chief technology officer for Ashley Madison parent firm Avid Life Media (ALM). The following is an email from Sykes to Biderman dated Nov. 14, 2014:

“Greetings Noel,

“We’d like to offer Jordan Bloom the position of PHP developer reporting to Mike Morris for 75k CAD/Year. He did well on the test, but he also has a great understanding of the business side of things having run small businesses himself. This was an internal referral.”

When Biderman responded that he needed more information about the candidate, Sykes replied that Bloom was independently wealthy as a result of his forays into the shadowy world of “gold farming”  — the semi-automated use of large numbers of player accounts to win some advantage that is usually related to cashing out game accounts or inventory. Gold farming is particularly prevalent in massively multiplayer online role-playing games (MMORPGs), such as RuneScape and World of Warcraft.

“In his previous experience he had been doing RMT (Real Money Trading),” Sykes wrote. “This is the practice of selling virtual goods in games for real world money. This is a grey market, which is usually against the terms and services of the game companies.” Here’s the rest of his message to Biderman:

“RMT sellers traditionally have a lot of problems with chargebacks, and payment processor compliance. During my interview with him, I spent some time focusing in on this. He had to demonstrate to the processor, Paypal, at the time he had a business and technical strategy to address his charge back rate.”

“He ran this company himself, and did all the coding, including the integration with the processors,” Sykes continued in his assessment of Bloom. “Eventually he was squeezed out by Chinese gold farmers, and their ability to market with much more investment than he could. In addition the cost of ‘farming’ the virtual goods was cheaper in China to do than in North America.”

COME, ABUSE WITH US

The gold farming reference is fascinating because in 2017 KrebsOnSecurity published Who Ran LeakedSource?, which examined clues suggesting that one of the administrators of LeakedSource also was the admin of abusewith[.]us, a site unabashedly dedicated to helping people hack email and online gaming accounts.

Abusewith[.]us began in September 2013 as a forum for learning and teaching how to hack accounts at Runescape, an MMORPG set in a medieval fantasy realm where players battle for kingdoms and riches.

The currency with which Runescape players buy and sell weapons, potions and other in-game items are virtual gold coins, and many of Abusewith[dot]us’s early members traded in a handful of commodities: Phishing kits and exploits that could be used to steal Runescape usernames and passwords from fellow players; virtual gold plundered from hacked accounts; and databases from hacked forums and websites related to Runescape and other online games.

That 2017 report here interviewed a Michigan man who acknowledged being administrator of Abusewith[.]us, but denied being the operator of LeakedSource. Still, the story noted that LeakedSource likely had more than one operator, and breached records show Bloom was a prolific member of Abusewith[.]us.

In an email to all employees on Dec. 1, 2014, Ashley Madison’s director of HR said Bloom graduated from York University in Toronto with a degree in theoretical physics, and that he has been an active programmer since high school.

“He’s a proprietor of a high traffic multiplayer game and developer/publisher of utilities such as PicTrace,” the HR director enthused. “He will be a great addition to the team.”

PicTrace appears to have been a service that allowed users to glean information about anyone who viewed an image hosted on the platform, such as their Internet address, browser type and version number. A copy of pictrace[.]com from Archive.org in 2012 redirects to the domain qksnap.com, which DomainTools.com says was registered to a Jordan Bloom from Thornhill, ON that same year.

The street address listed in the registration records for qksnap.com — 204 Beverley Glen Blvd — also shows up in the registration records for leakadvisor[.]com, a domain registered in 2017 just months after Canadian authorities seized the servers running LeakedSource.

A review of passive DNS records from DomainTools indicates that in 2013 pictrace[.]com shared a server with just a handful of other domains, including Near-Reality[.]com — a popular RuneScape Private Server (RSPS) game based on the RuneScape MMORPG.

Copies of near-reality[.]com from 2013 via Archive.org show the top of the community’s homepage was retrofitted with a message saying Near Reality was no longer available due to a copyright dispute. Although the site doesn’t specify the other party to the copyright dispute, it appears Near-Reality got sued by Jagex, the owner of RuneScape.

The message goes on to say the website will no longer “encourage, facilitate, enable or condone (i) any infringement of copyright in RuneScape or any other Jagex product; nor (ii) any breach of the terms and conditions of RuneScape or any other Jagex product.”

AGENTJAGS

Near Reality also has a Facebook page that was last updated in 2019, when its owner posted a link to a news story about Defiant Tech’s guilty plea in the LeakedSource investigation. That Facebook page indicates Bloom also went by the nickname “Agentjags.”

“Just a quick PSA,” reads a post to the Near Reality Facebook page dated Jan. 21, 2018, which linked to a story about the charges against Bloom and a photo of Bloom standing in front of his lime-green Lamborghini. “Agentjags has got involved in some shady shit that may have compromised your personal details. I advise anyone who is using an old NR [Near Reality] password for anything remotely important should change it ASAP.”

By the beginning of 2016, Bloom was nowhere to be found, and was suspected of having fled his country for the Caribbean, according to the people commenting on the Near Reality Facebook page:

“Jordan aka Agentjags has gone missing,” wrote a presumed co-owner of the Facebook page. “He is supposedly hiding in St. Lucia, doing what he loved, scuba-diving. Any information to his whereabouts will be appreciated.”

KrebsOnSecurity ran the unusual nickname “AgentJags” through a search at Constella Intelligence, a commercial service that tracks breached data sets. That search returned just a few dozen results — and virtually all were accounts at various RuneScape-themed sites, including a half-dozen accounts at Abusewith[.]us.

Constella found other “AgentJags” accounts tied to the email address ownagegaming1@gmail.com. The marketing firm Apollo.io experienced a data breach several years back, and according to Apollo the email address ownagegaming1@gmail.com belongs to Jordan Bloom in Ontario.

Constella also revealed that the password frequently used by ownagegaming1@gmail.com across many sites was some variation on “niggapls,” which my 2017 report found was also the password used by the administrator of LeakedSource.

Constella discovered that the email eric.malek@rogers.com comes up when one searches for “AgentJags.” This is curious because emails leaked from Ashley Madison’s then-CEO Biderman show that Eric Malek from Toronto was the Ashley Madison employee who initially recommended Bloom for the PHP developer job.

According to DomainTools.com, Eric.Malek@rogers.com was used to register the domain devjobs.ca, which previously advertised “the most exciting developer jobs in Canada, delivered to you weekly.” Constella says eric.malek@rogers.com also had an account at Abusewith[.]us — under the nickname “Jags.”

Biderman’s email records show Eric Malek was also a PHP developer for Ashley Madison, and that he was hired into this position just a few months before Bloom — on Sept. 2, 2014. The CEO’s leaked emails show Eric Malek resigned from his developer position at Ashley Madison on June 19, 2015.

“Please note that Eric Malek has resigned from this position with Avid and his last day will be June 19th,” read a June 5, 2015 email from ALM’s HR director. “He is resigning to deal with some personal issues which include health issues. Because he is not sure how much time it will take to resolve, he is not requesting a leave of absence (his time off will be indefinite). Overall, he likes the company and plans to reach out to Trevor or I when the issues are resolved to see what is available at that time.”

A follow-up email from Biderman demanded, “want to know where he’s truly going….,” and it’s unclear whether there was friction with Malek’s departure. But ALM General Counsel Avi Weisman replied indicating that Malek probably would not sign an “Exit Acknowledgment Form” prior to leaving, and that the company had unanswered questions for Malek.

“Aneka should dig during exit interview,” Weisman wrote. “Let’s see if he balks at signing the Acknowledgment.”

Bloom’s departure notice from Ashley Madison’s HR person, dated June 23, 2015, read:

“Please note that Jordan Bloom has resigned from his position as PHP Developer with Avid. He is leaving for personal reasons. He has a neck issue that will require surgery in the upcoming months and because of his medical appointment schedule and the pain he is experiencing he can no longer commit to a full-time schedule. He may pick up contract work until he is back to 100%.”

A follow-up note to Biderman about this announcement read:

“Note that he has disclosed that he is independently wealthy so he can get by without FT work until he is on the mend. He has signed the Exit Acknowledgement Form already without issue. He also says he would consider reapplying to Avid in the future if we have opportunities available at that time.”

Perhaps Mr. Bloom hurt his neck from craning it around blind spots in his Lamborghini. Maybe it was from a bad scuba outing. Whatever the pain in Bloom’s neck was, it didn’t stop him from launching himself fully into LeakedSource[.]com, which was registered roughly one month after the Impact Team leaked data on 37 million Ashley Madison accounts.

Mr. Malek declined a request for comment. A now-deleted LinkedIn profile for Malek from December 2018 listed him as a “technical recruiter” from Toronto who also attended Mr. Bloom’s alma mater — York University. That resume did not mention Mr. Malek’s brief stint as a PHP developer at Ashley Madison.

“Developer, entrepreneur, and now technical recruiter of the most uncommon variety!” Mr. Malek’s LinkedIn profile enthused. “Are you a developer, or other technical specialist, interested in working with a recruiter who can properly understand your concerns and aspirations, technical, environmental and financial? Don’t settle for a ‘hack’; this is your career, let’s do it right! Connect with me on LinkedIn. Note: If you are not a resident of Canada/Toronto, I cannot help you.”

INTERVIEW WITH BLOOM

Mr. Bloom told KrebsOnSecurity he had no role in harming or hacking Ashley Madison. Bloom validated his identity by responding at one of the email addresses mentioned above, and agreed to field questions so long as KrebsOnSecurity agreed to publish our email conversation in full (PDF).

Bloom said Mr. Malek did recommend him for the Ashley Madison job, but that Mr. Malek also received a $5,000 referral bonus for doing so. Given Mr. Malek’s stated role as a technical recruiter, it seems likely he also recommended several other employees to Ashley Madison.

Bloom was asked whether anyone at the RCMP, Ashley Madison or any authority anywhere ever questioned him in connection with the July 2015 hack of Ashley Madison. He replied that he was called once by someone claiming to be from the Toronto Police Service asking if he knew anything about the Ashley Madison hack.

“The AM situation was not something they pursued according to the RCMP disclosure,” Bloom wrote. “Learning about the RCMP’s most advanced cyber investigative techniques and capabilities was very interesting though. I was eventually told information by a third party which included knowledge that law enforcement effectively knew who the hacker was, but didn’t have enough evidence to proceed with a case. That is the extent of my involvement with any authorities.”

As to his company’s guilty plea for operating LeakedSource, Bloom maintains that the judge at his preliminary inquiry found that even if everything the Canadian government alleged was true it would not constitute a violation of any law in Canada with respect the charges the RCMP leveled against him, which included unauthorized use of a computer and “mischief to data.”

“In Canada at the lower court level we are allowed to possess stolen information and manipulate our copies of them as we please,” Bloom said. “The judge however decided that a trial was required to determine whether any activities of mine were reckless, as the other qualifier of intentionally criminal didn’t apply. I will note here that nothing I was accused of doing would have been illegal if done in the United States of America according to their District Attorney. +1 for free speech in America vs freedom of expression in Canada.”

“Shortly after their having most of their case thrown out, the Government proposed an offer during a closed door meeting where they would drop all charges against me, provide full and complete personal immunity, and in exchange the Corporation which has since been dissolved would plead guilty,” Bloom continued. “The Corporation would also pay a modest fine.”

Bloom said he left Ashley Madison because he was bored, but he acknowledged starting LeakedSource partly in response to the Ashley Madison hack.

“I intended to leverage my gaming connections to get into security work including for other private servers such as Minecraft communities and others,” Bloom said. “After months of asking management for more interesting tasks, I became bored. Some days I had virtually nothing to do except spin in my chair so I would browse the source code for security holes to fix because I found it enjoyable.”

“I believe the decision to start LS [LeakedSource] was partly inspired by the AM hack itself, and the large number of people from a former friend group messaging me asking if XYZ person was in the leak after I revealed to them that I downloaded a copy and had the ability to browse it,” Bloom continued. “LS was never my idea – I was just a builder, and the only Canadian. In other countries it was never thought to be illegal on closer examination of their laws.”

Bloom said he still considers himself independently wealthy, and that still has the lime green Lambo. But he said he’s currently unemployed and can’t seem to land a job in what he views as his most promising career path: Information security.

“As I’m sure you’re aware, having negative media attention associated with alleged (key word) criminal activity can have a detrimental effect on employment, banking and relationships,” Bloom wrote. “I have no current interest in being a business owner, nor do I have any useful business ideas to be honest. I was and am interested in interesting Information Security/programming work but it’s too large of a risk for any business to hire someone who was formerly accused of a crime.”

If you liked this story, please consider reading the first two pieces in this series:

SEO Expert Hired and Fired by Ashley Madison Turned on Company, Promising Revenge

Top Suspect in 2015 Ashley Madison Hack Committed Suicide in 2014

SEO Expert Hired and Fired By Ashley Madison Turned on Company, Promising Revenge

[This is Part II of a story published here last week on reporting that went into a new Hulu documentary series on the 2015 Ashley Madison hack.]

It was around 9 p.m. on Sunday, July 19, when I received a message through the contact form on KrebsOnSecurity.com that the marital infidelity website AshleyMadison.com had been hacked. The message contained links to confidential Ashley Madison documents, and included a manifesto that said a hacker group calling itself the Impact Team was prepared to leak data on all 37 million users unless Ashley Madison and a sister property voluntarily closed down within 30 days.

The message included links to files containing highly sensitive information, including snippets of leaked user account data, maps of internal AshleyMadison company servers, employee network account information, company bank account data and salary information.

A master employee contact list was among the documents leaked that evening. Helpfully, it included the cell phone number for Noel Biderman, then the CEO of Ashley Madison parent firm Avid Life Media (ALM). To my everlasting surprise, Biderman answered on the first ring and acknowledged they’d been hacked without even waiting to be asked.

“We’re on the doorstep of [confirming] who we believe is the culprit, and unfortunately that may have triggered this mass publication,” Biderman told me on July 19, just minutes before I published the first known public report about the breach. “I’ve got their profile right in front of me, all their work credentials. It was definitely a person here that was not an employee but certainly had touched our technical services.”

On Aug 18, 2015, the Impact Team posted a “Time’s up!” message online, along with links to 60 gigabytes of Ashley Madison user data. The data leak led to the public shaming and extortion of many Ashley Madison users, and to at least two suicides. Many other users lost their jobs or their marriages. To this day, nobody has been charged in the hack, and incredibly Ashley Madison remains a thriving company.

THE CHAOS MAKER

The former employee that Biderman undoubtedly had in mind on July 19, 2015 was William Brewster Harrison, a self-described expert in search engine optimization (SEO) tricks that are designed to help websites increase their rankings for various keywords in Google and other search engines.

It is evident that Harrison was Biderman’s top suspect immediately after the breach became public because — in addition to releasing data on 37 million users a month later in August 2015 — the hackers also dumped three years worth of email they stole from Biderman. And Biderman’s inbox is full of messages about hate-filled personal attacks from Harrison.

A Native of Northern Virginia, Harrison eventually settled in North Carolina, had a son with his then-wife, and started a fence-building business. ALM hired Harrison in March 2010 to promote its various adult brands online, and it is clear that one of his roles was creating and maintaining female profiles on Ashley Madison, and creating blogs that were made to look like they were written by women who’d just joined Ashley Madison.

It appears Harrison was working as an affiliate of Ashley Madison prior to his official employment with the company, which suggests that Harrison had already demonstrated he could drive signups to the service and help improve its standing in the search engine rankings.

What is less clear is whether anyone at ALM ever performed a basic background check on Harrison before hiring him. Because if they had, the results almost certainly would have given them pause. Virginia prosecutors charged the young 20-something Harrison with a series of misdemeanors, including trespassing, unlawful entry, drunk in public, and making obscene phone calls.

In 2008, North Carolina authorities charged Harrison with criminal extortion, a case that was transferred to South Carolina before ultimately being dismissed. In December 2009, Harrison faced charges of false imprisonment, charges that were also dropped by the local district attorney.

By the time Ashley Madison officially hired him, Harrison’s life was falling apart. His fence business had failed, and he’d just filed for bankruptcy. Also, his marriage had soured, and after a new arrest for driving under the influence, he was in danger of getting divorced, losing access to his son, and/or going to jail.

It also seems likely that nobody at ALM bothered to look at the dozens of domain names registered to Harrison’s various Vistomail.com email addresses, because had they done so they likely would have noticed two things.

One is that Harrison had a history of creating websites to lambaste companies he didn’t like, or that he believed had slighted him or his family in some way. Some of these websites included content that defamed and doxed executives, such as bash-a-business[.]com, google-your-business[.]com, contact-a-ceo[.]com, lowes-is-a-cancer[.]com (according to Harrison, the home improvement chain once employed his wife).

A background check on Harrison’s online footprint also would have revealed he was a self-styled rapper who claimed to be an active menace to corporate America. Harrison’s website lyrical-gangsta[.]com included a number of works, such as “Slim Thug — I Run — Remix Spoof,” which are replete with menacing words for unnamed corporate executives:

[HOOK]
I surf the net all night n day (the web love thug)
cuz I still surf the net all night n day
yuhh I type for my mind, got smart for my ego
still running circles round them, what’s good?
cuz I still surf, the net all night n day,
I cant stay away.

They don’t make to [sic] many hackers like me
bonafide hustler certified G
still pumpin’ the TOP 10 results
if you got the right dough!
think the results are fake? sucka Google ME
smarter than executives, bigger then Wal-Mart
Nelly strugglin’ with the fact that I’m #1 NOW
street boys know me, ain’t nuttin’ new
about to make my mill, with an all new crew
I-95 execs don’t know what to do, or where to go
watchin them stocks evaporate all their dough
I already left the hood, got up off the streets
its in my blood im a gangsta till Im deceased

moving lumber for money or typin’ in a zone
all night hackin’ till 6 in the mornin
that shit im focusin’ on, stronger then cologne
you can prolly smell the jealousy
through your LCD screen
if you still broke– better work for some green
called them Fortune execs on that legal bluff
cuz the Feds busy raidin other stuff
Imma run the Net til im six feet under
I’m a leave my mark — no reason to wonder
(Yea Yea)

The same theme appears in another rap (“The Hacker Backstage”) penned by Harrison’s rapper alter ego — “Chaos Dog:”

…this hacker was born to write
bust off the rhymes and watch em take flight
you know all about them corporate jets
and handing out pinkslips without regrets
oversized companies are the problem

well, I’ve got a solution
It’s called good ol’ fashioned retribution
file bankruptcy, boycott you like Boston colonists
Corporate America cant stop this Eminem style columnist
2pac would have honored my style
Im the next generation of hacker inspiration
Americans don’t want a corporate nation
All that DOW Jones shit is a dying sensation

In addition to pimping Ashley Madison with fake profiles and phony user blogs, it appears Harrison also went after the company’s enemies during the brief time he was an employee. As noted in Part I of this story, Harrison used multiple pseudonymous Vistomail.com email addresses to harass the owners of AshleyMadisonSucks[.]com into selling or shutting down the site.

When the owner of AshleyMadisonSucks[.]com refused to sell the domain, he and his then-girlfriend were subject to an unrelenting campaign of online harassment and blackmail. It now appears those attacks were perpetrated by Harrison, who sent emails from different accounts at the free email service Vistomail pretending to be the domain owner, his then-girlfriend and their friends. Harrison even went after the domain owner’s lawyer and wife, listing them both on his Contact-A-CEO[.]com website.

TURNABOUT IS FAIR PLAY

Things started going sideways for Ashley Madison when Harrison’s employment contract was terminated in November 2011. The leaked emails do not explain why Harrison was fired, but his mercurial temperament likely played a major role. According to Harrison, it was because he had expressed some moral reservations with certain aspects of his duties, although he was not specific on that point and none of this could be confirmed.

Shortly after Harrison was fired, the company’s executives began noticing that Google was auto-completing the words “Jew” and “Jewish” whenever someone searched for Biderman’s name. The results returned when one accepted Google’s recommended search at the time filled the first page with links to Stormfront, a far-right, neo-Nazi hate group. The company strongly suspected someone was using underhanded SEO techniques to slander and attack its CEO.

In July 2022, KrebsOnSecurity published a retrospective on the 2015 Ashley Madison breach which found that Biderman had become the subject of increasing ire from members of Stormfront and other extremists groups in the years leading up to the hack. According to the neo-Nazi groups, Biderman was a worthy target of their harassment not just because he was a successful Jewish CEO, but also because his company was hellbent on destroying Christian morals and families.

Biderman’s leaked emails show that in February 2012 he hired Brian Cuban — the attorney brother of Mark Cuban, the owner of the Dallas Mavericks and one the main “sharks” on the ABC reality television series Shark Tank. Through Cuban, Ashley Madison appealed their case to both Google and to the Anti-Defamation League, but neither was apparently able or willing to help.

Also in early January 2012, Biderman and other Ashley Madison executives found themselves inundated with anonymous Vistomail.com emails that were replete with profanity and slurs against Jews. Although he used fake names and email addresses, Harrison made little effort to hide his identity in several of these nastygrams.

One particularly ugly message from Harrison even included a link to a Youtube video he’d put online of his young son playing basketball for a school team. That Youtube video was included in an email wherein Harrison – then separated from his wife — lamented all the hours he spent working for Ashley Madison up in Canada instead of spending time with his son.

Harrison then turned to making threatening phone calls to Ashley Madison executives. In one incident in March 2012, Harrison called the company’s former director of Human Resources using a caller ID spoofing service to make it look like he was calling from inside the building.

ALM’s lawyers contacted the Toronto police in response to Harrison’s harassment.

“For Will to have disguised his phone number as Mark’s strongly suggest he has hacked my email, legal counsel for the opposing side in a perceived legal dispute,” ALM VP and general counsel Mike Dacks wrote in a letter to a detective at the Toronto Police. “Over the months of his many hundreds of emails he alluded a number of times to undertaking cyberattacks against us and this was noted in my original report to police.”

Based on the exchanges in Bidernman’s inbox it appears those appeals to the Toronto authorities were successful in having Harrison barred from being able to enter Canada.

ALM also contacted a detective in Harrison’s home county in North Carolina. But when the local police paid a visit to Harrison’s home to follow up on the harassment complaints, Harrison fled out his back porch, injuring himself after jumping off the second-story deck.

It is unclear if the police ever succeeded in interviewing Harrison in response to the harassment complaints from ALM. The Raleigh police officer contacted by ALM did not respond to requests for information. But the visit from the local cops only seemed to embolden and anger Harrison even more, and Biderman’s emails indicate the harassment continued after this incident.

HUMAN DECOYS

Then in August 2012, the former sex worker turned blogger and activist Maggie McNeill published screenshots from an internal system that Ashley Madison used called the “Human Decoy Interface,” which was a fancy way of describing a system built to manage phony female accounts on the service.

The screenshots appeared to show that a great many female accounts were in fact bots designed to bring in paying customers. Ashley Madison was always free to join, but users had to pay if they wished to chat directly with other users.

Although Harrison had been fired nearly a year earlier, Biderman’s leaked emails show that Harrison’s access to Ashley Madison’s internal tools wasn’t revoked until after the screenshots were posted online and the company began reviewing which employee accounts had access to the Human Decoy Interface.

“Who or what is asdfdfsda@asdf.com?,” Biderman asked, after being sent a list of nine email addresses.

“It appears to be the email address Will used for his profiles,” the IT director replied.

“And his access was never shut off until today?,” asked the company’s general counsel Mike Dacks.

TRUTH BOMBS

Biderman’s leaked emails suggest that Harrison stopped his harassment campaign sometime after 2012. A decade later, KrebsOnSecurity sought to track down and interview Harrison. Finding nobody at his former addresses and phone numbers in North Carolina, KrebsOnSecurity wound up speaking with Will’s stepmother, who lives with Will’s dad in Northern Virginia and asked that her name not be used in this story.

Will’s stepmom quickly dropped two big truth bombs after patiently listening to my spiel about why I was calling and looking for Mr. Harrison. The first was that Will was brought up Jewish, although he did not practice the faith: A local rabbi and friend of the family gave the service at Will’s funeral in 2014.

She also shared that her stepson had killed himself in 2014, shooting himself in the head with a handgun. Will’s mother discovered his body.

“Will committed suicide in March 2014,” Will’s stepmother shared. “I’ve heard all those stories you just mentioned. Will was severely mentally ill. He was probably as close to a sociopath as I can imagine anyone being. He was also a paranoid schizophrenic who wouldn’t take his medication.”

William B. Harrison died on March 5, 2014, nearly 16 months before The Impact Team announced they’d hacked Ashley Madison.

Will’s stepmom said she constantly felt physically threatened when Will was around. But she had trouble believing that her stepson was a raging anti-Semite. She also said she thought the timing of Will’s suicide effectively ruled him out as a suspect in the 2015 Ashley Madison hack.

“Considering the date of death, I’m not sure if he’s your guy,” she offered toward the end of our conversation.

[There is one silver lining to Will Harrison’s otherwise sad tale: His widow has since remarried, and her new husband agreed to adopt their son as his own.]

ANALYSIS

Does Harrison’s untimely death rule him out as a suspect, as his stepmom suggested? This remains an open question. In a parting email to Biderman in late 2012, Harrison signed his real name and said he was leaving, but not going away.

“So good luck, I’m sure we’ll talk again soon, but for now, I’ve got better things in the oven,” Harrison wrote. “Just remember I outsmarted you last time and I will outsmart you and out maneuver you this time too, by keeping myself far far away from the action and just enjoying the sideline view, cheering for the opposition.”

Nothing in the leaked Biderman emails suggests that Ashley Madison did much to revamp the security of its computer systems in the wake of Harrison’s departure and subsequent campaign of harassment — apart from removing an administrator account of his a year after he’d already left the company.

KrebsOnSecurity found nothing in Harrison’s extensive domain history suggesting he had any real malicious hacking skills. But given the clientele that typically employed his skills — the adult entertainment industry — it seems likely Harrison was at least conversant in the dark arts of “Black SEO,” which involves using underhanded or else downright illegal methods to game search engine results.

Armed with such experience, it would not have been difficult for Harrison to have worked out a way to maintain access to working administrator accounts at Ashley Madison. If that in fact did happen, it would have been trivial for him to sell or give those credentials to someone else.

Or to something else. Like Nazi groups. As KrebsOnSecurity reported last year, in the six months leading up to the July 2015 hack, Ashley Madison and Biderman became a frequent subject of derision across multiple neo-Nazi websites.

On Jan. 14, 2015, a member of the neo-Nazi forum Stormfront posted a lively thread about Ashley Madison in the general discussion area titled, “Jewish owned dating website promoting adultery.”

On July 3, 2015, Andrew Anglin, the editor of the alt-right publication Daily Stormer, posted excerpts about Biderman from a story titled, “Jewish Hyper-Sexualization of Western Culture,” which referred to Biderman as the “Jewish King of Infidelity.”

On July 10, a mocking montage of Biderman photos with racist captions was posted to the extremist website Vanguard News Network, as part of a thread called “Jews normalize sexual perversion.”

Some readers have suggested that the data leaked by the Impact Team could have originally been stolen by Harrison. But that timeline does not add up given what we know about the hack. For one thing, the financial transaction records leaked from Ashley Madison show charges up until mid-2015. Also, the final message in the archive of Biderman’s stolen emails was dated July 7, 2015 — almost two weeks before the Impact Team would announce their hack.

Whoever hacked Ashley Madison clearly wanted to disrupt the company as a business, and disgrace its CEO as the endgame. The Impact Team’s intrusion struck just as Ashley Madison’s parent was preparing go public with an initial public offering (IPO) for investors. Also, the hackers stated that while they stole all employee emails, they were only interested in leaking Biderman’s.

Also, the Impact Team had to know that ALM would never comply with their demands to dismantle Ashley Madison and Established Men. In 2014, ALM reported revenues of $115 million. There was little chance the company was going to shut down some of its biggest money machines.

Hence, it appears the Impact Team’s goal all along was to create prodigious amounts of drama and tension by announcing the hack of a major cheating website, and then let that drama play out over the next few months as millions of exposed Ashley Madison users freaked out and became the targets of extortion attacks and public shaming.

After the Impact Team released Biderman’s email archives, several media outlets pounced on salacious exchanges in those messages as supposed proof he had carried on multiple affairs. Biderman resigned as CEO of Ashley Madison on Aug. 28, 2015.

Complicating things further, it appears more than one malicious party may have gained access to Ashley’s Madison’s network in 2015 or possibly earlier. Cyber intelligence firm Intel 471 recorded a series of posts by a user with the handle “Brutium” on the Russian-language cybercrime forum Antichat between 2014 and 2016.

Brutium routinely advertised the sale of large, hacked databases, and on Jan. 24, 2015, this user posted a thread offering to sell data on 32 million Ashley Madison users. However, there is no indication whether anyone purchased the information. Brutium’s profile has since been removed from the Antichat forum.

I realize this ending may be unsatisfying for many readers, as it is for me. The story I wrote in 2015 about the Ashley Madison hack is still the biggest scoop I’ve published here (in terms of traffic), yet it remains perhaps the single most frustrating investigation I’ve ever pursued. But my hunch is that there is still more to this story that has yet to unfold.

3CX Breach Was a Double Supply Chain Compromise

We learned some remarkable new details this week about the recent supply-chain attack on VoIP software provider 3CX. The lengthy, complex intrusion has all the makings of a cyberpunk spy novel: North Korean hackers using legions of fake executive accounts on LinkedIn to lure people into opening malware disguised as a job offer; malware targeting Mac and Linux users working at defense and cryptocurrency firms; and software supply-chain attacks nested within earlier supply chain attacks.

In late March 2023, 3CX disclosed that its desktop applications for both Windows and macOS were compromised with malicious code that gave attackers the ability to download and run code on all machines where the app was installed. 3CX says it has more than 600,000 customers and 12 million users in a broad range of industries, including aerospace, healthcare and hospitality.

3CX hired incident response firm Mandiant, which released a report on Wednesday that said the compromise began in 2022 when a 3CX employee installed a malware-laced software package distributed via an earlier software supply chain compromise that began with a tampered installer for X_TRADER, a software package provided by Trading Technologies.

“This is the first time Mandiant has seen a software supply chain attack lead to another software supply chain attack,” reads the April 20 Mandiant report.

Mandiant found the earliest evidence of compromise uncovered within 3CX’s network was through the VPN using the employee’s corporate credentials, two days after the employee’s personal computer was compromised.

“Eventually, the threat actor was able to compromise both the Windows and macOS build environments,” 3CX said in an April 20 update on their blog.

Mandiant concluded that the 3CX attack was orchestrated by the North Korean state-sponsored hacking group known as Lazarus, a determination that was independently reached earlier by researchers at Kaspersky Lab and Elastic Security.

Mandiant found the compromised 3CX software would download malware that sought out new instructions by consulting encrypted icon files hosted on GitHub. The decrypted icon files revealed the location of the malware’s control server, which was then queried for a third stage of the malware compromise — a password stealing program dubbed ICONICSTEALER.

Meanwhile, the security firm ESET today published research showing remarkable similarities between the malware used in the 3CX supply chain attack and Linux-based malware that was recently deployed via fake job offers from phony executive profiles on LinkedIn. The researchers said this was the first time Lazarus had been spotted deploying malware aimed at Linux users.

As reported in a series last summer here, LinkedIn has been inundated this past year by fake executive profiles for people supposedly employed at a range of technology, defense, energy and financial companies. In many cases, the phony profiles spoofed chief information security officers at major corporations, and some attracted quite a few connections before their accounts were terminated.

Mandiant, Proofpoint and other experts say Lazarus has long used these bogus LinkedIn profiles to lure targets into opening a malware-laced document that is often disguised as a job offer. This ongoing North Korean espionage campaign using LinkedIn was first documented in August 2020 by ClearSky Security, which said the Lazarus group operates dozens of researchers and intelligence personnel to maintain the campaign globally.

Microsoft Corp., which owns LinkedIn, said in September 2022 that it had detected a wide range of social engineering campaigns using a proliferation of phony LinkedIn accounts. Microsoft said the accounts were used to impersonate recruiters at technology, defense and media companies, and to entice people into opening a malicious file. Microsoft found the attackers often disguised their malware as legitimate open-source software like Sumatra PDF and the SSH client Putty.

Microsoft attributed those attacks to North Korea’s Lazarus hacking group, although they’ve traditionally referred to this group as “ZINC“. That is, until earlier this month, when Redmond completely revamped the way it names threat groups; Microsoft now references ZINC as “Diamond Sleet.”

The ESET researchers said they found a new fake job lure tied to an ongoing Lazarus campaign on LinkedIn designed to compromise Linux operating systems. The malware was found inside of a document that offered an employment contract at the multinational bank HSBC.

“A few weeks ago, a native Linux payload was found on VirusTotal with an HSBC-themed PDF lure,” wrote ESET researchers Peter Kalnai and Marc-Etienne M.Leveille. “This completes Lazarus’s ability to target all major desktop operating systems. In this case, we were able to reconstruct the full chain, from the ZIP file that delivers a fake HSBC job offer as a decoy, up until the final payload.”

ESET said the malicious PDF file used in the scheme appeared to have a file extension of “.pdf,” but that this was a ruse. ESET discovered that the dot in the filename wasn’t a normal period but instead a Unicode character (U+2024) representing a “leader dot,” which is often used in tables of contents to connect section headings with the page numbers on which those sections begin.

“The use of the leader dot in the filename was probably an attempt to trick the file manager into treating the file as an executable instead of a PDF,” the researchers continued. “This could cause the file to run when double-clicked instead of opening it with a PDF viewer.”

ESET said anyone who opened the file would see a decoy PDF with a job offer from HSBC, but in the background the executable file would download additional malware payloads. The ESET team also found the malware was able to manipulate the program icon displayed by the malicious PDF, possibly because fiddling with the file extension could cause the user’s system to display a blank icon for the malware lure.

Kim Zetter, a veteran Wired.com reporter and now independent security journalist, interviewed Mandiant researchers who said they expect “many more victims” will be discovered among the customers of Trading Technologies and 3CX now that news of the compromised software programs is public.

“Mandiant informed Trading Technologies on April 11 that its X_Trader software had been compromised, but the software maker says it has not had time to investigate and verify Mandiant’s assertions,” Zetter wrote in her Zero Day newsletter on Substack. For now, it remains unclear whether the compromised X_Trader software was downloaded by people at other software firms.

If there’s a silver lining here, the X_Trader software had been decommissioned in April 2020 — two years before the hackers allegedly embedded malware in it.

“The company hadn’t released new versions of the software since that time and had stopped providing support for the product, making it a less-than-ideal vector for the North Korean hackers to infect customers,” Zetter wrote.

Google Suspends Chinese E-Commerce App Pinduoduo Over Malware

Google says it has suspended the app for the Chinese e-commerce giant Pinduoduo after malware was found in versions of the software. The move comes just weeks after Chinese security researchers published an analysis suggesting the popular e-commerce app sought to seize total control over affected devices by exploiting multiple security vulnerabilities in a variety of Android-based smartphones.

In November 2022, researchers at Google’s Project Zero warned about active attacks on Samsung mobile phones which chained together three security vulnerabilities that Samsung patched in March 2021, and which would have allowed an app to add or read any files on the device.

Google said it believes the exploit chain for Samsung devices belonged to a “commercial surveillance vendor,” without elaborating further. The highly technical writeup also did not name the malicious app in question.

On Feb. 28, 2023, researchers at the Chinese security firm DarkNavy published a blog post purporting to show evidence that a major Chinese ecommerce company’s app was using this same three-exploit chain to read user data stored by other apps on the affected device, and to make its app nearly impossible to remove.

DarkNavy likewise did not name the app they said was responsible for the attacks. In fact, the researchers took care to redact the name of the app from multiple code screenshots published in their writeup. DarkNavy did not respond to requests for clarification.

“At present, a large number of end users have complained on multiple social platforms,” reads a translated version of the DarkNavy blog post. “The app has problems such as inexplicable installation, privacy leakage, and inability to uninstall.”

Update, March 27, 1:24 p.m. ET: Dan Goodin over at Ars Technica has an important update on this story that indicates the Pinduoduo code was exploiting a zero-day vulnerability in Android — not Samsung. From that piece:

“A preliminary analysis by Lookout found that at least two off-Play versions of Pinduoduo for Android exploited CVE-2023-20963, the tracking number for an Android vulnerability Google patched in updates that became available to end users two weeks ago. This privilege-escalation flaw, which was exploited prior to Google’s disclosure, allowed the app to perform operations with elevated privileges. The app used these privileges to download code from a developer-designated site and run it within a privileged environment.

“The malicious apps represent “a very sophisticated attack for an app-based malware,” Christoph Hebeisen, one of three Lookout researchers who analyzed the file, wrote in an email. “In recent years, exploits have not usually been seen in the context of mass-distributed apps. Given the extremely intrusive nature of such sophisticated app-based malware, this is an important threat mobile users need to protect against.”

On March 3, 2023, a denizen of the now-defunct cybercrime community BreachForums posted a thread which noted that a unique component of the malicious app code highlighted by DarkNavy also was found in the ecommerce application whose name was apparently redacted from the DarkNavy analysis: Pinduoduo.

On March 4, 2023, e-commerce expert Liu Huafang posted on the Chinese social media network Weibo that Pinduoduo’s app was using security vulnerabilities to gain market share by stealing user data from its competitors. That Weibo post has since been deleted.

On March 7, the newly created Github account Davinci1010 published a technical analysis claiming that until recently Pinduoduo’s source code included a “backdoor,” a hacking term used to describe code that allows an adversary to remotely and secretly connect to a compromised system at will.

That analysis includes links to archived versions of Pinduoduo’s app released before March 5 (version 6.50 and lower), which is when Davinci1010 says a new version of the app removed the malicious code.

Pinduoduo has not yet responded to requests for comment. Pinduoduo parent company PDD Holdings told Reuters Google has not shared details about why it suspended the app.

The company told CNN that it strongly rejects “the speculation and accusation that Pinduoduo app is malicious just from a generic and non-conclusive response from Google,” and said there were “several apps that have been suspended from Google Play at the same time.”

Pinduoduo is among China’s most popular e-commerce platforms, boasting approximately 900 million monthly active users.

Most of the news coverage of Google’s move against Pinduoduo emphasizes that the malware was found in versions of the Pinduoduo app available outside of Google’s app store — Google Play.

“Off-Play versions of this app that have been found to contain malware have been enforced on via Google Play Protect,” a Google spokesperson said in a statement to Reuters, adding that the Play version of the app has been suspended for security concerns.

However, Google Play is not available to consumers in China. As a result, the app will still be available via other mobile app stores catering to the Chinese market — including those operated by Huawei, Oppo, Tencent and VIVO.

Google said its ban did not affect the PDD Holdings app Temu, which is an online shopping platform in the United States. According to The Washington Post, four of the Apple App Store’s 10 most-downloaded free apps are owned by Chinese companies, including Temu and the social media network TikTok.

The Pinduoduo suspension comes as lawmakers in Congress this week are gearing up to grill the CEO of TikTok over national security concerns. TikTok, which is owned by Beijing-based ByteDance, said last month that it now has roughly 150 million monthly active users in the United States.

A new cybersecurity strategy released earlier this month by the Biden administration singled out China as the greatest cyber threat to the U.S. and Western interests. The strategy says China now presents the “broadest, most active, and most persistent threat to both government and private sector networks,” and says China is “the only country with both the intent to reshape the international order and, increasingly, the economic, diplomatic, military, and technological power to do so.”

Why You Should Opt Out of Sharing Data With Your Mobile Provider

A new breach involving data from nine million AT&T customers is a fresh reminder that your mobile provider likely collects and shares a great deal of information about where you go and what you do with your mobile device — unless and until you affirmatively opt out of this data collection. Here’s a primer on why you might want to do that, and how.

Telecommunications giant AT&T disclosed this month that a breach at a marketing vendor exposed certain account information for nine million customers. AT&T said the data exposed did not include sensitive information, such as credit card or Social Security numbers, or account passwords, but was limited to “Customer Proprietary Network Information” (CPNI), such as the number of lines on an account.

Certain questions may be coming to mind right now, like “What the heck is CPNI?” And, ‘If it’s so ‘customer proprietary,’ why is AT&T sharing it with marketers?” Also maybe, “What can I do about it?” Read on for answers to all three questions.

AT&T’s disclosure said the information exposed included customer first name, wireless account number, wireless phone number and email address. In addition, a small percentage of customer records also exposed the rate plan name, past due amounts, monthly payment amounts and minutes used.

CPNI refers to customer-specific “metadata” about the account and account usage, and may include:

-Called phone numbers
-Time of calls
-Length of calls
-Cost and billing of calls
-Service features
-Premium services, such as directory call assistance

According to a succinct CPNI explainer at TechTarget, CPNI is private and protected information that cannot be used for advertising or marketing directly.

“An individual’s CPNI can be shared with other telecommunications providers for network operating reasons,” wrote TechTarget’s Gavin Wright. “So, when the individual first signs up for phone service, this information is automatically shared by the phone provider to partner companies.”

Is your mobile Internet usage covered by CPNI laws? That’s less clear, as the CPNI rules were established before mobile phones and wireless Internet access were common. TechTarget’s CPNI primer explains:

“Under current U.S. law, cellphone use is only protected as CPNI when it is being used as a telephone. During this time, the company is acting as a telecommunications provider requiring CPNI rules. Internet use, websites visited, search history or apps used are not protected CPNI because the company is acting as an information services provider not subject to these laws.”

Hence, the carriers can share and sell this data because they’re not explicitly prohibited from doing so. All three major carriers say they take steps to anonymize the customer data they share, but researchers have shown it is not terribly difficult to de-anonymize supposedly anonymous web-browsing data.

“Your phone, and consequently your mobile provider, know a lot about you,” wrote Jack Morse for Mashable. “The places you go, apps you use, and the websites you visit potentially reveal all kinds of private information — e.g. religious beliefs, health conditions, travel plans, income level, and specific tastes in pornography. This should bother you.”

Happily, all of the U.S. carriers are required to offer customers ways to opt out of having data about how they use their devices shared with marketers. Here’s a look at some of the carrier-specific practices and opt-out options.

AT&T

AT&T’s policy says it shares device or “ad ID”, combined with demographics including age range, gender, and ZIP code information with third parties which explicitly include advertisers, programmers, and networks, social media networks, analytics firms, ad networks and other similar companies that are involved in creating and delivering advertisements.

AT&T said the data exposed on 9 million customers was several years old, and mostly related to device upgrade eligibility. This may sound like the data went to just one of its partners who experienced a breach, but in all likelihood it also went to hundreds of AT&T’s partners.

AT&T’s CPNI opt-out page says it shares CPNI data with several of its affiliates, including WarnerMedia, DirecTV and Cricket Wireless. Until recently, AT&T also shared CPNI data with Xandr, whose privacy policy in turn explains that it shares data with hundreds of other advertising firms. Microsoft bought Xandr from AT&T last year.

T-MOBILE

According to the Electronic Privacy Information Center (EPIC), T-Mobile seems to be the only company out of the big three to extend to all customers the rights conferred by the California Consumer Privacy Act (CCPA).

EPIC says T-Mobile customer data sold to third parties uses another unique identifier called mobile advertising IDs or “MAIDs.” T-Mobile claims that MAIDs don’t directly identify consumers, but under the CCPA MAIDs are considered “personal information” that can be connected to IP addresses, mobile apps installed or used with the device, any video or content viewing information, and device activity and attributes.

T-Mobile customers can opt out by logging into their account and navigating to the profile page, then to “Privacy and Notifications.” From there, toggle off the options for “Use my data for analytics and reporting” and “Use my data to make ads more relevant to me.”

VERIZON

Verizon’s privacy policy says it does not sell information that personally identities customers (e.g., name, telephone number or email address), but it does allow third-party advertising companies to collect information about activity on Verizon websites and in Verizon apps, through MAIDs, pixels, web beacons and social network plugins.

According to Wired.com’s tutorial, Verizon users can opt out by logging into their Verizon account through a web browser or the My Verizon mobile app. From there, select the Account tab, then click Account Settings and Privacy Settings on the web. For the mobile app, click the gear icon in the upper right corner and then Manage Privacy Settings.

On the privacy preferences page, web users can choose “Don’t use” under the Custom Experience section. On the My Verizon app, toggle any green sliders to the left.

EPIC notes that all three major carriers say resetting the consumer’s device ID and/or clearing cookies in the browser will similarly reset any opt-out preferences (i.e., the customer will need to opt out again), and that blocking cookies by default may also block the opt-out cookie from being set.

T-Mobile says its opt out is device-specific and/or browser-specific. “In most cases, your opt-out choice will apply only to the specific device or browser on which it was made. You may need to separately opt out from your other devices and browsers.”

Both AT&T and Verizon offer opt-in programs that gather and share far more information, including device location, the phone numbers you call, and which sites you visit using your mobile and/or home Internet connection. AT&T calls this their Enhanced Relevant Advertising Program; Verizon’s is called Custom Experience Plus.

In 2021, multiple media outlets reported that some Verizon customers were being automatically enrolled in Custom Experience Plus — even after those customers had already opted out of the same program under its previous name — “Verizon Selects.”

If none of the above opt out options work for you, at a minimum you should be able to opt out of CPNI sharing by calling your carrier, or by visiting one of their stores.

THE CASE FOR OPTING OUT

Why should you opt out of sharing CPNI data? For starters, some of the nation’s largest wireless carriers don’t have a great track record in terms of protecting the sensitive information that you give them solely for the purposes of becoming a customer — let alone the information they collect about your use of their services after that point.

In January 2023, T-Mobile disclosed that someone stole data on 37 million customer accounts, including customer name, billing address, email, phone number, date of birth, T-Mobile account number and plan details. In August 2021, T-Mobile acknowledged that hackers made off with the names, dates of birth, Social Security numbers and driver’s license/ID information on more than 40 million current, former or prospective customers who applied for credit with the company.

Last summer, a cybercriminal began selling the names, email addresses, phone numbers, SSNs and dates of birth on 23 million Americans. An exhaustive analysis of the data strongly suggested it all belonged to customers of one AT&T company or another. AT&T stopped short of saying the data wasn’t theirs, but said the records did not appear to have come from its systems and may be tied to a previous data incident at another company.

However frequently the carriers may alert consumers about CPNI breaches, it’s probably nowhere near often enough. Currently, the carriers are required to report a consumer CPNI breach only in cases “when a person, without authorization or exceeding authorization, has intentionally gained access to, used or disclosed CPNI.”

But that definition of breach was crafted eons ago, back when the primary way CPNI was exposed was through “pretexting,” such when the phone company’s employees are tricked into giving away protected customer data.

In January, regulators at the U.S. Federal Communications Commission (FCC) proposed amending the definition of “breach” to include things like inadvertent disclosure — such as when companies expose CPNI data on a poorly-secured server in the cloud. The FCC is accepting public comments on the matter until March 24, 2023.

While it’s true that the leak of CPNI data does not involve sensitive information like Social Security or credit card numbers, one thing AT&T’s breach notice doesn’t mention is that CPNI data — such as balances and payments made — can be abused by fraudsters to make scam emails and text messages more believable when they’re trying to impersonate AT&T and phish AT&T customers.

The other problem with letting companies share or sell your CPNI data is that the wireless carriers can change their privacy policies at any time, and you are assumed to be okay with those changes as long as you keep using their services.

For example, location data from your wireless device is most definitely CPNI, and yet until very recently all of the major carriers sold their customers’ real-time location data to third party data brokers without customer consent.

What was their punishment? In 2020, the FCC proposed fines totaling $208 million against all of the major carriers for selling their customers’ real-time location data. If that sounds like a lot of money, consider that all of the major wireless providers reported tens of billions of dollars in revenue last year (e.g., Verizon’s consumer revenue alone was more than $100 billion last year).

If the United States had federal privacy laws that were at all consumer-friendly and relevant to today’s digital economy, this kind of data collection and sharing would always be opt-in by default. In such a world, the enormously profitable wireless industry would likely be forced to offer clear financial incentives to customers who choose to share this information.

But until that day arrives, understand that the carriers can change their data collection and sharing policies when it suits them. And regardless of whether you actually read any notices about changes to their privacy policies, you will have agreed to those changes as long as you continue using their service.

Feds Charge NY Man as BreachForums Boss “Pompompurin”

The U.S. Federal Bureau of Investigation (FBI) this week arrested a New York man on suspicion of running BreachForums, a popular English-language cybercrime forum where some of the world biggest hacked databases routinely show up for sale. The forum’s administrator “Pompompurin” has been a thorn in the side of the FBI for years, and BreachForums is widely considered a reincarnation of RaidForums, a remarkably similar crime forum that the FBI infiltrated and dismantled in 2022.

In an affidavit filed with the District Court for the Southern District of New York, FBI Special Agent John Longmire said that at around 4:30 p.m. on March 15, 2023, he led a team of law enforcement agents that made a probable cause arrest of a Conor Brian Fitzpatrick in Peekskill, NY.

“When I arrested the defendant on March 15, 2023, he stated to me in substance and in part that: a) his name was Conor Brian Fitzpatrick; b) he used the alias ‘pompompurin/’ and c) he was the owner and administrator of ‘BreachForums’ the data breach website referenced in the Complaint,” Longmire wrote.

Pompompurin has been something of a nemesis to the FBI for several years. In November 2021, KrebsOnSecurity broke the news that thousands of fake emails about a cybercrime investigation were blasted out from the FBI’s email systems and Internet addresses.

Pompompurin took credit for that stunt, and said he was able to send the FBI email blast by exploiting a flaw in an FBI portal designed to share information with state and local law enforcement authorities. The FBI later acknowledged that a software misconfiguration allowed someone to send the fake emails.

In December, 2022, KrebsOnSecurity broke the news that hackers active on BreachForums had infiltrated the FBI’s InfraGard program, a vetted FBI program designed to build cyber and physical threat information sharing partnerships with experts in the private sector. The hackers impersonated the CEO of a major financial company, applied for InfraGard membership in the CEO’s name, and were granted admission to the community.

From there, the hackers plundered the InfraGard member database, and proceeded to sell contact information on more than 80,000 InfraGard members in an auction on BreachForums. The FBI responded by disabling the portal for some time, before ultimately forcing all InfraGard members to re-apply for membership.

More recently, BreachForums was the sales forum for data stolen from DC Health Link, a health insurance exchange based in Washington, D.C. that suffered a data breach this month. The sales thread initially said the data included the names, Social Security numbers, dates of birth, health plan and enrollee information and more on 170,000 individuals, although the official notice about the breach says 56,415 people were affected.

In April 2022, U.S. Justice Department seized the servers and domains for RaidForums, an extremely popular English-language cybercrime forum that sold access to more than 10 billion consumer records stolen in some of the world’s largest data breaches since 2015. As part of that operation, the feds also charged the alleged administrator, 21-year-old Diogo Santos Coelho of Portugal, with six criminal counts.

Coelho was arrested in the United Kingdom on Jan. 31, 2022. By that time, the new BreachForums had been live for just under a week, but with a familiar look.

BreachForums remains accessible online, and from reviewing the live chat stream on the site’s home page it appears the forum’s active users are only just becoming aware that their administrator — and the site’s database — is likely now in FBI hands:

“Wait if they arrested pom then doesn’t the FBI have all of our details we’ve registered with?” asked one worried BreachForums member.

“But we all have good VPNs I guess, right…right guys?” another denizen offered.

“Like pom would most likely do a plea bargain and cooperate with the feds as much as possible,” replied another.

Fitzpatrick could not be immediately reached for comment. The FBI declined to comment for this story.

There is only one page to the criminal complaint against Fitzpatrick (PDF), which charges him with one count of conspiracy to commit access device fraud. The affidavit on his arrest is available here (PDF).

Update: Corrected spelling of FBI agent’s last name.

Two U.S. Men Charged in 2022 Hacking of DEA Portal

Two U.S. men have been charged with hacking into a U.S. Drug Enforcement Agency (DEA) online portal that taps into 16 different federal law enforcement databases. Both are alleged to be part of a larger criminal organization that specializes in using fake emergency data requests from compromised police and government email accounts to publicly threaten and extort their victims.

Prosecutors for the Eastern District of New York today unsealed criminal complaints against Sagar Steven Singh — a.k.a “Weep” — a 19-year-old from Pawtucket, Rhode Island; and Nicholas Ceraolo, 25, of Queens, NY, who allegedly went by the handles “Convict” and “Ominus.”

The Justice Department says Singh and Ceraolo belong to a group of cybercriminals known to its members as “ViLE,” who specialize in obtaining personal information about third-party victims, which they then use to harass, threaten or extort the victims, a practice known as “doxing.”

“ViLE is collaborative, and the members routinely share tactics and illicitly obtained information with each other,” prosecutors charged.

The government alleges the defendants and other members of ViLE use various methods to obtain victims’ personal information, including:

-tricking customer service employees;
-submitting fraudulent legal process to social media companies to elicit users’ registration information;
-co-opting and corrupting corporate insiders;
-searching public and private online databases;
-accessing a nonpublic United States government database without authorization
-unlawfully using official email accounts belonging to other countries.

The complaint says once they obtained a victim’s information, Singh and Ceraolo would post the information in an online forum. The government refers to this community only as “Forum-1,” saying that it is administered by the leader of ViLE (referenced in the complaint as “CC-1”).

“Victims are extorted into paying CC-1 to have their information removed from Forum-1,” prosecutors allege. “Singh also uses the threat of revealing personal information to extort victims into giving him access to their social media accounts, which Singh then resells.”

Sources tell KrebsOnSecurity in addition to being members of ViLE, both Weep and Ominous are or were staff members for Doxbin, a highly toxic online community that provides a forum for digging up personal information on people and posting it publicly. This is supported by the Doxbin administrator’s claimed responsibility for a high-profile intrusion at the DEA’s law enforcement data sharing portal last year.

The government alleges that on May 7, 2022, Singh used stolen credentials to log into a U.S. federal government portal without authorization. The complaint doesn’t specify which agency portal was hacked, but it does state that the portal included access to law enforcement databases that track narcotics seizures in the United States.

On May 12, 2022, KrebsOnSecurity broke the news that hackers had gained access to a DEA portal that taps into 16 different federal law enforcement databases. As reported at the time, the inside scoop on how that hack went down came from KT, the current administrator of the Doxbin and the individual referenced in the government’s complaint as “CC-1.”

Indeed, a screenshot of the ViLE group website includes the group’s official roster, which lists KT at the top, followed by Weep and Ominus.

In March 2022, KrebsOnSecurity warned that multiple cybercrime groups were finding success with fraudulent Emergency Data Requests (EDRs), wherein the hackers use compromised police and government email accounts to file warrantless data requests with social media firms and mobile telephony providers, attesting that the information being requested can’t wait for a warrant because it relates to an urgent matter of life and death.

That story showed that the previous owner of the Doxbin also was part of a teenage hacking group that specialized in offering fake EDRs as a service on the dark web.

Prosecutors say they tied Singh to the government portal hack because he connected to it from an Internet address that he’d previously used to access a social media account registered in his name. When they raided Singh’s residence on Sept. 8, 2022 and seized his devices, investigators with Homeland Security found a cellular phone and laptop that allegedly “contained extensive evidence of access to the Portal.”

The complaint alleges that between February 2022 and May 2022, Ceraolo used an official email account belonging to a Bangladeshi police official to pose as a police officer in communication with U.S.-based social media platforms.

“In these communications, Ceraolo requested personal information about users of these platforms, under the false pretense that the users were committing crimes or in life-threatening danger,” the complaint states.

For example, on or about March 13, 2022, Ceraolo allegedly used the Bangladeshi police email account to falsely claim that the target of the EDR had sent bomb threats, distributed child pornography and threatened officials of the Bangladeshi government.

On or about May 9, 2022, the government says, Singh sent a friend screenshots of text messages between himself and someone he had doxed on the Doxbin and was trying to extort for their Instagram handle. The data included the victim’s Social Security number, driver’s license number, cellphone number, and home address.

“Look familiar?” Singh allegedly wrote to the victim. “You’re gonna comply to me if you don’t want anything negative to happen to your parents. . . I have every detail involving your parents . . . allowing me to do whatever I desire to them in malicious ways.”

Neither of the defendants could be immediately reached for comment. KT, the current administrator of Doxbin, declined a request for comment on the charges.

Ceraolo is a self-described security researcher who has been credited in many news stories over the years with discovering security vulnerabilities at AT&T, T-Mobile, Comcast and Cox Communications.

Ceraolo’s stated partner in most of these discoveries — a 30-year-old Connecticut man named Ryan “Phobia” Stevenson — was charged in 2019 with being part of a group that stole millions of dollars worth of cryptocurrencies via SIM-swapping, a crime that involves tricking a mobile provider into routing a target’s calls and text messages to another device.

In 2018, KrebsOnSecurity detailed how Stevenson earned bug bounty rewards and public recognition from top telecom companies for finding and reporting security holes in their websites, all the while secretly peddling those same vulnerabilities to cybercriminals.

According to the Justice Department, if convicted Ceraolo faces up to 20 years’ imprisonment for conspiracy to commit wire fraud; both Ceraolo and Singh face five years’ imprisonment for conspiracy to commit computer intrusions.

A copy of the complaint against Ceraolo and Singh is here (PDF).