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New online threats emerge every day, putting our personal information, money and devices at risk. In its 2024 Internet Crime Report, the Federal Bureau of Investigation reports that 859,532 complaints of suspected internet crime—including ransomware, viruses and malware, data breaches, denials of service, and other forms of cyberattack—resulted in losses of over $16 billion—a 33% increase from 2023.
That’s why it is essential to stay ahead of these threats. One way to combat these is by conducting virus scans using proven software tools that constantly monitor and check your devices while safeguarding your sensitive information. In this article, we’ll go through everything you need to know to run a scan effectively to keep your computers, phones and tablets in tip-top shape.
Whether you think you might have a virus on your computer or devices or just want to keep them running smoothly, it’s easy to do a virus scan.
Each antivirus program works a little differently, but in general the software will look for known malware with specific characteristics, as well as their variants that have a similar code base. Some antivirus software even checks for suspicious behavior. If the software comes across a dangerous program or piece of code, the antivirus software removes it. In some cases, a dangerous program can be replaced with a clean one from the manufacturer.
Before doing a virus scan, it is useful to know the telltale signs of viral presence in your device. Is your device acting sluggish or having a hard time booting up? Have you noticed missing files or a lack of storage space? Have you noticed emails or messages sent from your account that you did not write? Perhaps you’ve noticed changes to your browser homepage or settings? Maybe you’re seeing unexpected pop-up windows, or experiencing crashes and other program errors. These are just some signs that your device may have a virus, but don’t get too worried yet because many of these issues can be resolved with a virus scan.
Free virus scanner tools, both in web-based and downloadable formats, offer a convenient way to perform a one-time check for malware. They are most useful when you need a second opinion or are asking yourself, “do I have a virus?” after noticing something suspect.
However, it’s critical to be cautious. For one, cybercriminals often create fake “free” virus checker tools that are actually malware in disguise. If you opt for free scanning tools, it is best to lean on highly reputable cybersecurity brands. On your app store or browser, navigate to a proven online scanning tool with good reviews or a website whose URL starts with “https” to confirm you are in a secure location.
Secondly, free tools are frequently quite basic and perform only the minimum required service. If you choose to go this path, look for free trial versions that offer access to the full suite of premium features, including real-time protection, a firewall, and a VPN. This will give you a glimpse of a solution’s comprehensive, multi-layered security capability before you commit to a subscription.
If safeguarding all your computers and mobile devices individually sounds overwhelming, you can opt for comprehensive security products that protect computers, smartphones and tablets from a central, cloud-based hub, making virus prevention a breeze. Many of these modern antivirus solutions are powered by both local and cloud-based technologies to reduce the strain on your computer’s resources.
This guide will walk you through the simple steps to safely scan your computer using reliable online tools, helping you detect potential threats, and protect your personal data.
When selecting the right antivirus software, look beyond a basic virus scan and consider these key features:
The process of checking for viruses depends on the device type and its operating system. Generally, however, the virus scanner will display a “Scan” button to start the process of checking your system’s files and apps.
Here are more specific tips to help you scan your computers, phones and tablets:
If you use Windows 11, go into “Settings” and drill down to the “Privacy & Security > Windows Security > Virus & Threat Protection” tab, which will indicate if there are actions needed. This hands-off function is Microsoft’s own basic antivirus solution called Windows Defender. Built directly into the operating system and enabled by default, this solution provides a baseline of protection at no extra cost for casual Windows users. However, Microsoft is the first to admit that it lags behind specialized paid products in detecting the very latest zero-day threats.
Mac computers don’t have a built-in antivirus program, so you will have to download security software to do a virus scan. As mentioned, free antivirus applications are available online, but we recommend investing in trusted software that is proven to protect you from cyberthreats.
If you decide to invest in more robust antivirus software, running a scan is usually straightforward and intuitive. For more detailed instructions, we suggest searching the software’s help menu or going online and following their step-by-step instructions.
Smartphones and tablets are powerful devices that you likely use for nearly every online operation in your daily life from banking, emailing, messaging, connecting, and storing personal information. This opens your mobile device to getting infected through malicious apps, especially those downloaded from unofficial stores, phishing links sent via text or email, or by connecting to compromised wi-fi networks.
Regular virus scans with a mobile security software are crucial for protecting your devices. Be aware, however, that Android and IOS operating systems merit distinct solutions.
Antivirus products for Android devices abound due to this system’s open-source foundation. However, due to Apple’s strong security model, which includes app sandboxing, traditional viruses are rare on iPhones and iPads. However, these devices are not immune to all threats. You can still fall victim to phishing scams, insecure Wi-Fi networks, and malicious configuration profiles. Signs of a compromise can include unusual calendar events, frequent browser redirects, or unexpected pop-ups.
Apple devices, however, closed platform doesn’t easily accommodate third-party applications, especially unvetted ones. You will most likely find robust and verified antivirus scanning tools on Apple’s official app store.
Before you open any downloaded file or email attachment, it’s wise to check it for threats. To perform a targeted virus scan on a single file, simply right-click the file in Windows Explorer or macOS Finder and select the “Scan” option from the context menu to run the integrated virus checker on a suspicious item.
For an added layer of security, especially involving files from unknown sources, you can use a web-based file-checking service that scans for malware. These websites let you upload a file, which is then analyzed by multiple antivirus engines. Many security-conscious email clients also automatically scan incoming attachments, but a manual scan provides crucial, final-line defense before execution.
Once the scan is complete, the tool will display a report of any threats it found, including the name of the malware and the location of the infected file. If your antivirus software alerts you to a threat, don’t panic—it means the program is doing its job.
The first and most critical step is to follow the software’s instructions. It might direct you to quarantine the malicious file to isolate the file in a secure vault where it can no longer cause harm. You can then review the details of the threat provided by your virus scanner and choose to delete the file permanently, which is usually the safest option.
After the threat is handled, ensure your antivirus software and operating system are fully updated. Finally, run a new, full system virus scan to confirm that all traces of the infection have been eliminated. Regularly backing up your important data to an external drive or cloud service can also be a lifesaver in the event of a serious infection.
The most effective way to maintain your device’s security is to automate your defenses. A quality antivirus suite allows you to easily schedule a regular virus scan so you’re always protected without having to do it manually. A daily quick scan is a great habit for any user; it’s fast and checks the most vulnerable parts of your system. Most antivirus products regularly scan your computer or device in the background, so a manual scan is only needed if you notice something dubious, like crashes or excessive pop-ups. You can also set regular scans on your schedule, but a weekly full scan is ideal.
These days, it is essential to stay ahead of the wide variety of continuously evolving cyberthreats. Your first line of defense against these threats is to regularly conduct a virus scan. You can choose among the many free yet limited-time products or comprehensive, cloud-based solutions.
While many free versions legitimately perform their intended function, it’s critical to be cautious as these are more often baseline solutions while some are malware in disguise. They also lack the continuous, real-time protection necessary to block threats proactively.
A better option is to invest in verified, trustworthy, and all-in-one antivirus products like McAfee+ that, aside from its accurate virus scanning tool, also offers a firewall, a virtual private network, and identity protection. For complete peace of mind, upgrading to a paid solution like McAfee Total Protection is essential for proactively safeguarding your devices and data in real-time, 24/7.
The post How To Do A Virus Scan appeared first on McAfee Blog.
Private tech companies gather tremendous amounts of user data. These companies can afford to let you use social media platforms free of charge because it’s paid for by your data, attention, and time.
Big tech derives most of its profits by selling your attention to advertisers — a well-known business model. Various documentaries (like Netflix’s “The Social Dilemma”) have tried to get to the bottom of the complex algorithms that big tech companies employ to mine and analyze user data for the benefit of third-party advertisers.
Tech companies benefit from personal info by being able to provide personalized ads. When you click “yes” at the end of a terms and conditions agreement found on some web pages, you might be allowing the companies to collect the following data:
For someone unfamiliar with privacy issues, it is important to understand the extent of big tech’s tracking and data collection. After these companies collect data, all this info can be supplied to third-party businesses or used to improve user experience.
The problem with this is that big tech has blurred the line between collecting customer data and violating user privacy in some cases. While tracking what content you interact with can be justified under the garb of personalizing the content you see, big tech platforms have been known to go too far. Prominent social networks like Facebook and LinkedIn have faced legal trouble for accessing personal user data like private messages and saved photos.
The info you provide helps build an accurate character profile and turns it into knowledge that gives actionable insights to businesses. Private data usage can be classified into three cases: selling it to data brokers, using it to improve marketing, or enhancing customer experience.
To sell your info to data brokers
Along with big data, another industry has seen rapid growth: data brokers. Data brokers buy, analyze, and package your data. Companies that collect large amounts of data on their users stand to profit from this service. Selling data to brokers is an important revenue stream for big tech companies.
Advertisers and businesses benefit from increased info on their consumers, creating a high demand for your info. The problem here is that companies like Facebook and Alphabet (Google’s parent company) have been known to mine massive amounts of user data for the sake of their advertisers.
To personalize marketing efforts
Marketing can be highly personalized thanks to the availability of large amounts of consumer data. Tracking your response to marketing campaigns can help businesses alter or improve certain aspects of their campaign to drive better results.
The problem is that most AI-based algorithms are incapable of assessing when they should stop collecting or using your info. After a point, users run the risk of being constantly subjected to intrusive ads and other unconsented marketing campaigns that pop up frequently.
To cater to the customer experience
Analyzing consumer behavior through reviews, feedback, and recommendations can help improve customer experience. Businesses have access to various facets of data that can be analyzed to show them how to meet consumer demands. This might help improve any part of a consumer’s interaction with the company, from designing special offers and discounts to improving customer relationships.
For most social media platforms, the goal is to curate a personalized feed that appeals to users and allows them to spend more time on the app. When left unmonitored, the powerful algorithms behind these social media platforms can repeatedly subject you to the same kind of content from different creators.
Here are the big tech companies that collect and mine the most user data.
Users need a comprehensive data privacy solution to tackle the rampant, large-scale data mining carried out by big tech platforms. While targeted advertisements and easily found items are beneficial, many of these companies collect and mine user data through several channels simultaneously, exploiting them in several ways.
It’s important to ensure your personal info is protected. Protection solutions like McAfee’s Personal Data Cleanup feature can help. It scours the web for traces of your personal info and helps remove it for your online privacy.
McAfee+ provides antivirus software for all your digital devices and a secure VPN connection to avoid exposure to malicious third parties while browsing the internet. Our Identity Monitoring and personal data removal solutions further remove gaps in your devices’ security systems.
With our data protection and custom guidance (complete with a protection score for each platform and tips to keep you safer), you can be sure that your internet identity is protected.
The post What Personal Data Do Companies Track? appeared first on McAfee Blog.
For millions of people, it’s not a workday without it — video conferencing. And plenty of business gets done that way, which has made conferencing a target for hackers. That then begs the important question, how secure is video conferencing?
The answer is pretty secure if you’re using a reputable service. Yet you can take further steps to keep hackers and party crashers out of your meetings.
Hackers and party crashers are likely motivated by one of two things: financial gain or mischief.
Given that some meetings involve confidential or sensitive info, someone might have financial motivation to join in, spy on, or record the meeting. Recently, we saw the lengths at least one AI company went to when it spied on a competitor’s video conference call.[i]
And of course, some bad actors want to cause a disruption. As we saw in recent years, they’ll barge right into a meeting and create a ruckus with rude speech and other antics.
Falling somewhere in between, some hackers might try to intrude on a meeting and slip a malware-laden attachment into chat.[ii] For one, that can lead to a major disruption. And in a business context, financial disruption as well.
How do they pull it off? The typical avenues of attack apply. They might use stolen or hijacked accounts. The meeting was inadvertently set to “public,” allowing anyone with a link to join. Otherwise, they might compromise a victim’s device to piggyback their way in.
Use a service with end-to-end encryption.
Put simply, end-to-end encryption provides a solid defense against prying eyes. With it in place, this form of encryption makes it particularly difficult for hackers to tap into the call and the data shared within it. Secure video conferencing should use 256-bit AES GCM encryption for audio and video, and for sharing of screens, whiteboard apps, and the like. On a related note, read the service’s privacy policy and ensure that its privacy, security, and data measures fit your needs.
Make your meetings private and protect them with a password.
Keep the uninvited out. First, setting your meeting to private (invitees only) will help keep things secure. Some apps also provide a notification to the meeting organizer when an invite gets forwarded. Use that feature if it’s available. Also, a password provides another hurdle for a hacker or bad actor to clear. Use a fresh one for each meeting.
Use the waiting room.
Many services put attendees into a waiting room before they enter the meeting proper. Use this feature to control who comes in and out.
Block users from taking control of the screen.
Welcome or unwelcome, you can keep guests from taking over the screen. Select the option to block everyone except the host (you) from screen sharing.
Turn on automatic updates on your conferencing app.
By turning on automatic updates, you’ll get the latest security patches and enhancements for your video conferencing tool as soon as they become available.
Get wise to phishing scams.
Some interlopers make it into meetings by impersonating others. Just as bad actors use phishing emails and texts to steal personal financial info, they’ll use them to steal company credentials as well. Our Phishing Scam Protection Guide can show you how to steer clear of these attacks.
Use online protection software.
Comprehensive online protection software like ours can make for safer calls in several ways. For one, it protects you against malware attacks, such as if a bad actor tries to slip a sketchy download into your meeting. Further, it includes a password manager that creates and stores strong, unique passwords securely. This can help increase the security of your video conferencing account.
This is a new one. AI deepfake technology continues to evolve, we find ourselves at the point where scammers can create AI imposters in real time.
We’ve seen them use this technology in romance scams, where scammers take on entirely new looks and voices on video calls. And we’ve seen at least one group of scammers bilk a company out of $25 million with deepfaked executives on a call.[iii]
Strange as it might sound, this kind of deepfake technology is possible today. And realizing that fact is the first step toward prevention. Next, that calls for extra scrutiny.
Any time-sensitive info or sums of money are involved, get confirmation of the request. Place a phone call to the person after receiving the request to ensure it’s indeed legitimate. Better yet, meet the individual in person if possible. In all, contact them outside the email, message, or call that initially made the request to ensure you’re not dealing with an imposter.
With the right provider and right steps in place, video calls can be quite secure. Use a solution that offers end-to-end encryption, keep your app updated for the latest security measures, and lock down the app’s security settings. Also, recognize that AI has changed the way we look at just about everything online — including people on the other side of the screen. As we’ve seen, AI imposters on calls now fall into the realm of possibility. A costly one at that.
[i] https://www.nytimes.com/2023/08/07/technology/ai-start-ups-competition.html
[ii] https://www.pcmag.com/news/hackers-circulate-malware-by-breaking-into-microsoft-teams-meetings
[iii] https://www.cnn.com/2024/02/04/asia/deepfake-cfo-scam-hong-kong-intl-hnk/index.html
The post How Secure is Video Conferencing? appeared first on McAfee Blog.
How do you protect yourself when you use public Wi-Fi on your phone? For the 40% of people who say they use public Wi-Fi that way, it’s a good question to ask.
A recent study from Forbes found that plenty of people use public Wi-Fi — with 35% saying they use it at least four times a month.[i]
People have plenty of reasons for using public Wi-Fi on their phones. First off, they might want to save their cellular data usage. Maybe they want the speed it offers over a cell connection, like when they hop on a video call. In other cases, they might have a lousy cell signal indoors and want a better connection with Wi-Fi.
All are valid reasons for using public Wi-Fi. And all are reasons for knowing how to play it safe when you do.
In an ideal world, public Wi-Fi is quite safe. The operator has it set up with the latest protection protocols, like the WP3 standard. The operator also has current, updated network equipment. You’re using it to connect to a site that uses “https” for security. And there’s no hackers or snoops in the network mix.
Of course, you can’t count on any of that every time you use public Wi-Fi.
So, what are your options if you want or need a public Wi-Fi connection?
The readiest answer is to use a VPN. As a “virtual private network,” it runs your data connection through a secure, encrypted tunnel exclusive to you. This way, it shields you and what you do from any prying eyes on public Wi-Fi.
The important bit here is to go with a trusted VPN provider. Ironically, many VPNs out there put you at risk. Some collect user info, particularly free VPNs. This gets bought and sold, and sometimes falls victim to data breaches — putting all kinds of personal info at risk.[ii] Moreover, some so-called VPNs install malware on phones instead. Others serve up ads in return for the free service.
With that, choosing a secure and trustworthy VPN provider is a must. A VPN like ours has both your security and privacy in mind. In a VPN, look for:
Not every VPN offers these features. Selecting one that does gives you the protection you want paired with the privacy you want.
Turn off automatic connections.
Be choosy about the networks you connect to. Turning off automatic connections on your phone allows you to select the trusted networks you know best.
Keep your phone updated.
Set your operating system and apps to update automatically. Updates often include security fixes that shore up recently discovered shortcomings.
Watch out for extra taps to log in.
Hackers set up sketchy public Wi-Fi as bait. With it, they might siphon off personal info as you browse, bank, and shop. Others use it to install malware, like spyware that also steals personal info. Avoid any public Wi-Fi that asks you to download extra software or apps.
Prevent third parties from collecting your info.
Some internet service providers (ISPs) offer public Wi-Fi networks in various places. However, many ISPs track, gather, and sometimes share connection info. A VPN can put a stop to plenty of that, which makes this one more good reason to use one on public Wi-Fi.
Skip public Wi-Fi altogether.
If possible, use your data connection instead. Most mobile phone providers encrypt the traffic between cell towers and your device.
[i] https://www.forbes.com/advisor/business/public-wifi-risks/
[ii] https://www.cpomagazine.com/cyber-security/free-vpn-data-leak-exposed-over-360-million-user-records/
The post How Do I Protect Myself When Using Wi-Fi? appeared first on McAfee Blog.
Are smartphones less secure than PCs? The answer to that is, they’re different. They face different security threats. Yet they certainly share one thing in common — they both need protection.
So, what makes a smartphone unique when it comes to security? And how do you go about protecting it? We’ll cover both here.
Several facts of life about smartphones set them apart when it comes to keeping your devices safer. A quick rundown looks like this:
First off, people keep lots of apps on their phones. Old ones, new ones, ones they practically forgot they had. The security issue that comes into play there is that any app on a phone is subject to vulnerabilities.
A vulnerability in just one of the dozens of apps on a phone can lead to problems. The adage of “the weakest link” applies here. The phone is only as secure as its least secure app. And that goes for the phone’s operating system as well.
Additionally, app permissions can also introduce risks. Apps often request access to different parts of your phone to work — such as when a messenger app asks for access to contacts and photos. In the case of malicious apps, they’ll ask for far more permissions than they need. A classic example involves the old “flashlight apps” that invasively asked for a wide swath of permissions. That gave the hackers all kinds of info on users, including things like location info. Today, the practice of malicious, permission-thirsty apps continues with wallpaper apps, utility apps, games, and more.
As for other malicious apps, sometimes people download them without knowing. This often happens when shopping in third-party app stores, yet it can happen in legit app stores as well — despite rigorous review processes from Apple and Google. Sometimes, hackers sneak them through the review process for approval. These apps might include spyware, ransomware, and other forms of malware.
Many people put their smartphones to personal and professional use.[i] That might mean the phone has access to corporate apps, networks, and data. If the phone gets compromised, those corporate assets might get compromised too. And it can work in the other direction. A corporate compromise might affect an employee’s smartphone.
More and more, our phones are our wallets. Digital wallets and payment apps have certainly gained popularity. They speed up checkout and make splitting meals with friends easy. That makes the prospect of a lost or stolen phone all the more serious. An unsecured phone in the hands of another is like forking over your wallet.
Lastly, spam texts. Unique to phones are the sketchy links that crop up in texting and messaging apps. These often lead to scam sites and other sites that spread malware.
With a good sense of what makes securing your smartphone unique, let’s look at several steps you can take to protect it.
Keeping your phone’s apps and operating system up to date can greatly improve your security. Updates can fix vulnerabilities that hackers rely on to pull off their malware-based attacks. it’s another tried and true method of keeping yourself safer — and for keeping your phone running great too.
With all that you keep and conduct on your phone, a lock is a must. Whether you have a PIN, passcode, or facial recognition available, put it into play. The same goes for things like your payment, banking, and financial apps. Ensure you have them locked too.
As mentioned above, app stores have measures in place to review and vet apps that help ensure they’re safe and secure. Third-party sites might very well not, and they might intentionally host malicious apps as part of a front. Further, legitimate app stores are quick to remove malicious apps from their stores once discovered, making shopping there safer still.
Check out the developer — have they published several other apps with many downloads and good reviews? A legit app typically has many reviews. In contrast, malicious apps might have only a handful of (phony) five-star reviews. Lastly, look for typos and poor grammar in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it.
Yet better than combing through user reviews yourself is getting a recommendation from a trusted source, like a well-known publication or app store editors themselves. In this case, much of the vetting work has been done for you by an established reviewer. A quick online search like “best fitness apps” or “best apps for travelers” should turn up articles from legitimate sites that can suggest good options and describe them in detail before you download.
Another way hackers weasel their way into your device is by getting permissions to access things like your location, contacts, and photos — and they’ll use malicious apps to do it. If an app asks for way more than you bargained for, like a simple puzzle game that asks for access to your camera or microphone, it might be a scam. Delete the app.
So what happens if your phone ends up getting lost or stolen? A combination of device tracking, device locking, and remote erasing can help protect your phone and the data on it. Different device manufacturers have different ways of going about it, but the result is the same — you can prevent others from using your phone. You can even erase it if you’re truly worried that it’s gone for good. Apple provides iOS users with a step-by-step guide, and Google offers a guide for Android users as well.
Comprehensive online protection software can secure your phone in the same ways that it secures your laptops and computers. Installing it can protect your privacy, and keep you safe from attacks on public Wi-Fi, just to name a few things it can do. Ours also includes Text Scam Detector that blocks sketchy links in texts, messages, and email before they do you any harm. And if you tap that link by mistake, Text Scam Detector still blocks it.
[i] https://www.statista.com/statistics/1147490/share-adults-use-personal-smartphone-business-activities-by-country/
The post Are Mobile Devices Less Secure than PCs? appeared first on McAfee Blog.
“Vishing” occurs when criminals cold-call victims and attempt to persuade them to divulge personal information over the phone. These scammers are generally after credit card numbers and personal identifying information, which can then be used to commit financial theft. Vishing can occur both on your landline phone or via your cell phone.
The term is a combination of “voice,” and “phishing,” which is the use of spoofed emails to trick targets into clicking malicious links. Rather than email, vishing generally relies on automated phone calls that instruct targets to provide account numbers. Techniques scammers use to get your phone numbers include:
Once vishers have phone numbers, they employ various strategies to deceive their targets and obtain valuable personal information:
To protect yourself from vishing scams, you should:
Staying vigilant and informed is your best defense against vishing scams. By verifying caller identities, being skeptical of unsolicited requests for personal information, and using call-blocking tools, you can significantly reduce your risk of falling victim to these deceptive practices. Additionally, investing in identity theft protection services can provide an extra layer of security. These services monitor your personal information for suspicious activity and offer assistance in recovering from identity theft, giving you peace of mind in an increasingly digital world. Remember, proactive measures and awareness are key to safeguarding your personal information against vishing threats.
The post How to Protect Yourself from Vishing appeared first on McAfee Blog.
My mother recently turned 80, so of course a large celebration was in order. With 100 plus guests, entertainment, and catering to organise, the best way for me to keep everyone updated (and share tasks) was to use Google Docs. Gee, it worked well. My updates could immediately be seen by everyone, the family could access it from all the devices, and it was free to use! No wonder Google has a monopoly on drive and document sharing.
But here’s the thing – hackers know just how much both individuals and businesses have embraced Google products. So, it makes complete sense that they use reputable companies such as Google to devise phishing emails that are designed to extract our personal information. In fact, the Google Docs phishing scam was widely regarded as one of the most successful personal data extraction scams to date. They know that billions of people worldwide use Google so an invitation to click a link and view a document does not seem like an unreasonable email to receive. But it caused so much grief for so many people.
Emails designed to trick you into sharing your personal information are a scammer’s bread and butter. This is essentially what phishing is. It is by far the most successful tool they use to get their hands on your personal data and access your email.
‘But why do they want my email logins?’ – I hear you ask. Well, email accounts are what every scammer dreams of – they are a treasure trove of personally identifiable material that they can either steal or exploit. They could also use your email to launch a wide range of malicious activities from spamming and spoofing to spear phishing. Complicated terms, I know but in essence these are different types of phishing strategies. So, you can see why they are keen!!
But successful phishing emails usually share a few criteria which is important to know. Firstly, the email looks like it has been sent from a legitimate company e.g. Microsoft, Amex, or Google. Secondly, the email has a strong ‘call to action’ e.g. ‘your password has been changed, if this is not the case, please click here’. And thirdly, the email does not seem too out of place or random from the potential victim’s perspective.
Despite the fact that scammers are savvy tricksters, there are steps you can take to maximise the chances your email remains locked away from their prying eyes. Here’s what I suggest:
Never respond to an unexpected email or website that asks you for personal information or your login details no matter how professional it looks. If you have any doubts, always contact the company directly to verify.
Make sure you have super-duper internet security software that includes all the bells and whistles. Not only does internet security software McAfee+ include protection for daily browsing but it also has a password manager, a VPN, and a social privacy manager that will lock down your privacy settings on your social media accounts. A complete no-brainer!
Avoid using public Wi-Fi to log into your email from public places. It takes very little effort for a hacker to position themselves between you and the connection point. So, it’s entirely possible for them to be in receipt of all your private information and logins which clearly you don’t want. If you really need to use it, invest in a Virtual Private Network (VPN) which will ensure everything you share via Wi-Fi will be encrypted. Your McAfee+ subscription includes a VPN.
Public computers should also be avoided even just to ‘check your email’. Not only is there a greater chance of spyware on untrusted computers but some of them sport key-logging programs which can both monitor and record the keys you strike on the keyboard – a great way of finding out your password!
Ensuring each of your online accounts has its own unique, strong, and complex password is one of the best ways of keeping hackers out of your life. I always suggest at least 10-12 characters with a combination of upper and lower case letters, symbols, and numbers. A crazy nonsensical sentence is a great option here but better still is a password manager that will remember and generate passwords that no human could! A password manager is also part of your McAfee+ online security pack.
Even if you have taken all the necessary steps to protect your email from hackers, there is the chance that your email logins may be leaked in a data breach. A data breach happens when a company’s data is accessed by scammers and customers’ personal information is stolen. You may remember the Optus, Medibank and Latitude hacks of 2022/23?
If you have had your personal information stolen, please be assured that there are steps you can take to remedy this. The key is to act fast. Check out my recent blog post here for everything you need to know.
So, next time you’re organising a big gathering don’t hesitate to use Google Docs to plan or Microsoft Teams to host your planning meetings. While the thought of being hacked might make you want to withdraw, please don’t. Instead, cultivate a questioning mindset in both yourself and your kids, and always have a healthy amount of suspicion when going about your online life. You’ve got this!!
Till next time,
Stay safe!
Alex
The post How To Prevent Your Emails From Being Hacked appeared first on McAfee Blog.
For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets.
In a recent CBS News story, one Texan woman was scammed out of $3,200 by a scammer claiming to be a German Cardiologist. After months of exchanging messages and claiming to be in love with her, he said that he’d been robbed while on a business trip in Nigeria and needed her help.
According to the U.S. Federal Trade Commission (FTC), the reported cost of online romance scams was $1.14 billion in 2023.
Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue.
With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay:
The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help.
People who have filed fraud reports say they’ve paid their scammer in a few typical ways.
One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge.
Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all.
One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.
In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends.
When it comes to meeting new people online, the FTC suggests the following:
Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up.
As mentioned above, some romance scammers troll social media and reach out through direct messages or friend requests. With that, there are three things you can do to cut down your chances of getting caught up with a scammer:
Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit.
Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q4 of 2023 alone, Facebook took action on 693 million fake accounts. Reject such requests.
Online protection software like ours can help you spot fakes and scams. Features like Text Scam Detector use advanced AI to detect scam links in texts, email, and social media messages before you click. Our Personal Data Cleanup can keep you safer still by removing your personal info from sketchy data broker sites — places where scammers go to harvest useful info on their victims. And if the unfortunate happens, we offer $2 million in identity theft coverage and identity restoration support.
If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel.
Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud.
If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.
Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too.
The post How to Spot Dating Scams appeared first on McAfee Blog.
Internet shopping has become an integral part of our daily lives, providing convenience, variety, and easy price comparisons. However, with this convenience comes potential risks. This article explores the dos and don’ts of online shopping to help you navigate this virtual marketplace safely and effectively.
Online shopping offers an amazing array of benefits. It saves time and effort, provides a platform where product comparison becomes a breeze, and allows us to avoid queues and crowds. Not to mention – it’s open all day, every day. However, it also exposes consumers to cyber threats, misinformation, and poor quality or non-existent products. This is why it is crucial to follow certain guidelines when buying online.
In this article, we will explore various dos and don’ts of online shopping centered around security, payment methods, product audits, return policies, and online behavior. The ultimate goal is to help you become a savvy, risk-aware internet shopper.
To make the most of your online shopping experience and secure your transactions, it’s crucial to adhere to some essential ‘do’s. These simple guidelines not only enhance your safety and satisfaction but also ensure a seamless and enjoyable transaction process.
Your first line of defense when shopping online should be to stick to well-known and trusted retailers. These retailers have established secure online shopping platforms and have robust security measures in place. They also typically have reliable customer support and return policies that protect you as the buyer. Online marketplaces such as Amazon, eBay, and Alibaba also provide customer protection mechanisms for purchases made through their platforms.
However, this does not mean you should completely avoid lesser-known online stores. Many fantastic independent retailers sell online exclusively. The key is to conduct a bit of research on these stores before handing over your money. A quick Google search can help you find reviews and ratings from other customers.
→ Dig Deeper: 8 Ways to Know If Online Stores Are Safe and Legit
Another important tip for safe online shopping is to use secure payment methods. Credit cards and secure online payment services, such as PayPal, have added security measures that protect you from fraud. Such services also often provide dispute resolution services in case something goes wrong with your transaction. When using a credit card, make sure you monitor your statements regularly for any suspicious charges.
→ Dig Deeper: PayPal Users: Here’s What You Need to Know About the New Phishing Scam
Furthermore, avoid using debit cards for online shopping as they lack many of the protections that credit cards provide. If a scammer gains access to your debit card information, they may have the ability to drain your bank account before you even notice.
McAfee Pro Tip: Do you use a digital wallet for online purchases? A digital wallet, or mobile wallet, is a smartphone app that securely stores payment information for tap-to-pay transactions at most point-of-sale terminals. Your digital wallet is secure as long as you safeguard your smartphone with the same level of attention as you would your physical wallet. If you use one, we have some tips to improve your digital wallet’s security.
One fundamental practice to uphold security is to exclusively patronize secure websites. These are platforms that have implemented robust measures to protect the confidentiality and integrity of the data exchanged during your online interactions. Shop only on secure websites that have a valid SSL certificate. Look for “https://” in the URL and a padlock icon in the address bar to ensure your personal information is protected.
The importance of using unique passwords for each online account cannot be overstated. In the event that one of your passwords is compromised, having distinct credentials for different platforms ensures that the security breach is contained, limiting potential damage. Reusing passwords across multiple accounts creates a vulnerability where a single compromised password could lead to unauthorized access to various aspects of your digital life.
Use a strong password, one that combines a mixture of uppercase and lowercase letters, numbers, and symbols and creates a complex sequence that is challenging for malicious actors or automated programs to decipher. Avoid easily guessable information such as birthdays, names, or common words.
Understanding the “Don’ts of Online Shopping” is as crucial as embracing the dos. From avoiding potential pitfalls to safeguarding your personal information, these guidelines serve as a compass, steering you away from common missteps that could compromise your online shopping journey.
Public Wi-Fi networks may be convenient, but they are often insecure. This makes it easy for cybercriminals to intercept your data, including credit card information or login details. So, as a rule of thumb, avoid making online purchases when you’re connected to public Wi-Fi.
→ Dig Deeper: Why You Need to Watch Out When Using Public Wi-Fi
Remember also to be cautious about which websites you visit and what personal information you provide while on public Wi-Fi. Even seemingly harmless activities, like checking email, can expose you to risks if a hacker is spying on your connection.
While shopping online, you might run into deals that seem too good to be true – and often, they are. Extremely low prices can be a sign of a scam, especially if they’re found on an obscure website. Be wary of online stores that require payment via wire transfer, provide vague or non-existent contact information, or have lots of negative reviews.
Keeping your devices, such as your computer, smartphone, or tablet, updated with the latest software is a simple but effective way to maintain a secure online shopping environment. Software updates often include patches for security vulnerabilities that have been discovered by the developers. By not updating your software, you are leaving your devices open to these vulnerabilities, which can be exploited by cybercriminals. Hence, always ensure that your devices are running the latest software versions.
In case of mobile devices, consider installing a trusted security app to help protect you from potential threats. These apps can help detect malware, prevent phishing attempts, and provide a host of other security features to keep you safe while shopping online.
→ Dig Deeper: Why Software Updates Are So Important
If you must shop online while on a public network, use a virtual private network (VPN) to encrypt your activity. A VPN is a tool that can provide an extra layer of security when you are shopping online. A VPN encrypts your internet connection, making your online activity invisible to anyone who might be snooping around, including hackers, your Internet Service Provider (ISP), or even the government. This can especially come in handy when you are shopping on a public Wi-Fi network, as mentioned earlier.
However, it’s important to choose a VPN carefully. Some VPNs can slow down your internet connection significantly or, worse, fail to provide the promised security features. Hence, always opt for a well-renowned and trusted VPN service provider.’
Return and refund policies are something you should never ignore while shopping online. These policies clarify what you can expect if the product turns out to be unsatisfactory, defective, or not as described. So, before making a purchase, always take the time to read and understand the return or refund policy of the online store. Avoid shopping from sites that have unclear, unfair, or non-existent return policies, as this could leave you stuck with unsatisfactory products.
Additionally, always print or save a copy of your order confirmation and receipt. This can be crucial for returning a product or disputing a charge in your credit card statement.
Phishing is a common online scam where cybercriminals trick you into providing sensitive information, such as your credit card details, by pretending to be a trustworthy entity. Often, these scams come in the form of fake emails or texts that look like they’re from reputable companies. Be wary of such communication, especially if it asks for personal or financial details.
Always verify whether the email or text is genuine by contacting the company through their official contact details. Never click on links from suspicious emails as this can also lead to malicious websites designed to steal your information. Remember, reputable companies will never ask for sensitive information through emails or texts.
Online shopping can be a convenient and enjoyable experience, but it also comes with its own set of risks. By following the dos and don’ts highlighted in this article, you can drastically reduce these risks and safeguard yourself from potential cyber threats. Remember to always stay vigilant while shopping online. Be aware of the common scams, stick to trusted retailers, and always protect your personal and financial information.
Improve your online shopping experience with McAfee+, which goes beyond traditional antivirus measures and provides an integrated suite of tools that shield your personal and financial information from evolving cyber threats!
The post Online Shopping: The Dos and Don’ts appeared first on McAfee Blog.
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