The FBI and authorities in The Netherlands this week seized dozens of servers and domains for a hugely popular spam and malware dissemination service operating out of Pakistan. The proprietors of the service, who use the collective nickname “The Manipulaters,” have been the subject of three stories published here since 2015. The FBI said the main clientele are organized crime groups that try to trick victim companies into making payments to a third party.
One of several current Fudtools sites run by the principals of The Manipulators.
On January 29, the FBI and the Dutch national police seized the technical infrastructure for a cybercrime service marketed under the brands Heartsender, Fudpage and Fudtools (and many other “fud” variations). The “fud” bit stands for “Fully Un-Detectable,” and it refers to cybercrime resources that will evade detection by security tools like antivirus software or anti-spam appliances.
The Dutch authorities said 39 servers and domains abroad were seized, and that the servers contained millions of records from victims worldwide — including at least 100,000 records pertaining to Dutch citizens.
A statement from the U.S. Department of Justice refers to the cybercrime group as Saim Raza, after a pseudonym The Manipulaters communally used to promote their spam, malware and phishing services on social media.
“The Saim Raza-run websites operated as marketplaces that advertised and facilitated the sale of tools such as phishing kits, scam pages and email extractors often used to build and maintain fraud operations,” the DOJ explained.
The core Manipulaters product is Heartsender, a spam delivery service whose homepage openly advertised phishing kits targeting users of various Internet companies, including Microsoft 365, Yahoo, AOL, Intuit, iCloud and ID.me, to name a few.
The government says transnational organized crime groups that purchased these services primarily used them to run business email compromise (BEC) schemes, wherein the cybercrime actors tricked victim companies into making payments to a third party.
“Those payments would instead be redirected to a financial account the perpetrators controlled, resulting in significant losses to victims,” the DOJ wrote. “These tools were also used to acquire victim user credentials and utilize those credentials to further these fraudulent schemes. The seizure of these domains is intended to disrupt the ongoing activity of these groups and stop the proliferation of these tools within the cybercriminal community.”
Manipulaters advertisement for “Office 365 Private Page with Antibot” phishing kit sold via Heartsender. “Antibot” refers to functionality that attempts to evade automated detection techniques, keeping a phish deployed and accessible as long as possible. Image: DomainTools.
KrebsOnSecurity first wrote about The Manipulaters in May 2015, mainly because their ads at the time were blanketing a number of popular cybercrime forums, and because they were fairly open and brazen about what they were doing — even who they were in real life.
We caught up with The Manipulaters again in 2021, with a story that found the core employees had started a web coding company in Lahore called WeCodeSolutions — presumably as a way to account for their considerable Heartsender income. That piece examined how WeCodeSolutions employees had all doxed themselves on Facebook by posting pictures from company parties each year featuring a large cake with the words FudCo written in icing.
A follow-up story last year about The Manipulaters prompted messages from various WeCodeSolutions employees who pleaded with this publication to remove stories about them. The Saim Raza identity told KrebsOnSecurity they were recently released from jail after being arrested and charged by local police, although they declined to elaborate on the charges.
The Manipulaters never seemed to care much about protecting their own identities, so it’s not surprising that they were unable or unwilling to protect their own customers. In an analysis released last year, DomainTools.com found the web-hosted version of Heartsender leaked an extraordinary amount of user information to unauthenticated users, including customer credentials and email records from Heartsender employees.
Almost every year since their founding, The Manipulaters have posted a picture of a FudCo cake from a company party celebrating its anniversary.
DomainTools also uncovered evidence that the computers used by The Manipulaters were all infected with the same password-stealing malware, and that vast numbers of credentials were stolen from the group and sold online.
“Ironically, the Manipulaters may create more short-term risk to their own customers than law enforcement,” DomainTools wrote. “The data table ‘User Feedbacks’ (sic) exposes what appear to be customer authentication tokens, user identifiers, and even a customer support request that exposes root-level SMTP credentials–all visible by an unauthenticated user on a Manipulaters-controlled domain.”
Police in The Netherlands said the investigation into the owners and customers of the service is ongoing.
“The Cybercrime Team is on the trail of a number of buyers of the tools,” the Dutch national police said. “Presumably, these buyers also include Dutch nationals. The investigation into the makers and buyers of this phishing software has not yet been completed with the seizure of the servers and domains.”
U.S. authorities this week also joined law enforcement in Australia, France, Greece, Italy, Romania and Spain in seizing a number of domains for several long-running cybercrime forums and services, including Cracked and Nulled. According to a statement from the European police agency Europol, the two communities attracted more than 10 million users in total.
Other domains seized as part of “Operation Talent” included Sellix, an e-commerce platform that was frequently used by cybercrime forum members to buy and sell illicit goods and services.
Let’s say that, during the middle of a busy day, you receive what looks like a work-related email with a QR code. The email claims to come from a coworker, requesting your help in reviewing a d… Read more on Cisco Blogs
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Trend Micro Research has developed a go-to resource for all things related to cybercriminal underground hosting and infrastructure. Today we released the second in this three-part series of reports which detail the what, how, and why of cybercriminal hosting (see the first part here).
As part of this report, we dive into the common life cycle of a compromised server from initial compromise to the different stages of monetization preferred by criminals. It’s also important to note that regardless of whether a company’s server is on-premise or cloud-based, criminals don’t care what kind of server they compromise.
To a criminal, any server that is exposed or vulnerable is fair game.
Cloud vs. On-Premise Servers
Cybercriminals don’t care where servers are located. They can leverage the storage space, computation resources, or steal data no matter what type of server they access. Whatever is most exposed will most likely be abused.
As digital transformation continues and potentially picks up to allow for continued remote working, cloud servers are more likely to be exposed. Many enterprise IT teams, unfortunately, are not arranged to provide the same protection for cloud as on-premise servers.
As a side note, we want to emphasize that this scenario applies only to cloud instances replicating the storage or processing power of an on-premise server. Containers or serverless functions won’t fall victim to this same type of compromise. Additionally, if the attacker compromises the cloud account, as opposed to a single running instance, then there is an entirely different attack life cycle as they can spin up computing resources at will. Although this is possible, however, it is not our focus here.
Attack Red Flags
Many IT and security teams might not look for earlier stages of abuse. Before getting hit by ransomware, however, there are other red flags that could alert teams to the breach.
If a server is compromised and used for cryptocurrency mining (also known as cryptomining), this can be one of the biggest red flags for a security team. The discovery of cryptomining malware running on any server should result in the company taking immediate action and initiating an incident response to lock down that server.
This indicator of compromise (IOC) is significant because while cryptomining malware is often seen as less serious compared to other malware types, it is also used as a monetization tactic that can run in the background while server access is being sold for further malicious activity. For example, access could be sold for use as a server for underground hosting. Meanwhile, the data could be exfiltrated and sold as personally identifiable information (PII) or for industrial espionage, or it could be sold for a targeted ransomware attack. It’s possible to think of the presence of cryptomining malware as the proverbial canary in a coal mine: This is the case, at least, for several access-as-a-service (AaaS) criminals who use this as part of their business model.
Attack Life Cycle
Attacks on compromised servers follow a common path:
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The monetization lifecycle of a compromised server
Often, targeted ransomware is the final stage. In most cases, asset categorization reveals data that is valuable to the business but not necessarily valuable for espionage.
A deep understanding of the servers and network allows criminals behind a targeted ransomware attack to hit the company where it hurts the most. These criminals would know the dataset, where they live, whether there are backups of the data, and more. With such a detailed blueprint of the organization in their hands, cybercriminals can lock down critical systems and demand higher ransom, as we saw in our 2020 midyear security roundup report.
In addition, while a ransomware attack would be the visible urgent issue for the defender to solve in such an incident, the same attack could also indicate that something far more serious has likely already taken place: the theft of company data, which should be factored into the company’s response planning. More importantly, it should be noted that once a company finds an IOC for cryptocurrency, stopping the attacker right then and there could save them considerable time and money in the future.
Ultimately, no matter where a company’s data is stored, hybrid cloud security is critical to preventing this life cycle.
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