The Global Surveillance Free-for-All in Mobile Ad Data

Not long ago, the ability to digitally track someone’s daily movements just by knowing their home address, employer, or place of worship was considered a dangerous power that should remain only within the purview of nation states. But a new lawsuit in a likely constitutional battle over a New Jersey privacy law shows that anyone can now access this capability, thanks to a proliferation of commercial services that hoover up the digital exhaust emitted by widely-used mobile apps and websites.

Delaware-based Atlas Data Privacy Corp. helps its users remove their personal information from the clutches of consumer data brokers, and from people-search services online. Backed by millions of dollars in litigation financing, Atlas so far this year has sued 151 consumer data brokers on behalf of a class that includes more than 20,000 New Jersey law enforcement officers who are signed up for Atlas services.

Atlas alleges all of these data brokers have ignored repeated warnings that they are violating Daniel’s Law, a New Jersey statute allowing law enforcement, government personnel, judges and their families to have their information completely removed from commercial data brokers. Daniel’s Law was passed in 2020 after the death of 20-year-old Daniel Anderl, who was killed in a violent attack targeting a federal judge — his mother.

Last week, Atlas invoked Daniel’s Law in a lawsuit (PDF) against Babel Street, a little-known technology company incorporated in Reston, Va. Babel Street’s core product allows customers to draw a digital polygon around nearly any location on a map of the world, and view a slightly dated (by a few days) time-lapse history of the mobile devices seen coming in and out of the specified area.

Babel Street’s LocateX platform also allows customers to track individual mobile users by their Mobile Advertising ID or MAID, a unique, alphanumeric identifier built into all Google Android and Apple mobile devices.

Babel Street can offer this tracking capability by consuming location data and other identifying information that is collected by many websites and broadcast to dozens and sometimes hundreds of ad networks that may wish to bid on showing their ad to a particular user.

In an interview, Atlas said a private investigator they hired was offered a free trial of Babel Street, which the investigator was able to use to determine the home address and daily movements of mobile devices belonging to multiple New Jersey police officers whose families have already faced significant harassment and death threats.

Atlas said the investigator encountered Babel Street while testing hundreds of data broker tools and services to see if personal information on its users was being sold. They soon discovered Babel Street also bundles people-search services with its platform, to make it easier for customers to zero in on a specific device.

The investigator contacted Babel Street about possibly buying home addresses in certain areas of New Jersey. After listening to a sales pitch for Babel Street and expressing interest, the investigator was told Babel Street only offers their service to the government or to “contractors of the government.”

“The investigator (truthfully) mentioned that he was contemplating some government contract work in the future and was told by the Babel Street salesperson that ‘that’s good enough’ and that ‘they don’t actually check,’” Atlas shared in an email with reporters.

KrebsOnSecurity was one of five media outlets invited to review screen recordings that Atlas made while its investigator used a two-week trial version of Babel Street’s LocateX service. References and links to reporting by other publications, including 404 Media, Haaretz, NOTUS, and The New York Times, will appear throughout this story.

Collectively, these stories expose how the broad availability of mobile advertising data has created a market in which virtually anyone can build a sophisticated spying apparatus capable of tracking the daily movements of hundreds of millions of people globally.

The findings outlined in Atlas’s lawsuit against Babel Street also illustrate how mobile location data is set to massively complicate several hot-button issues, from the tracking of suspected illegal immigrants or women seeking abortions, to harassing public servants who are already in the crosshairs over baseless conspiracy theories and increasingly hostile political rhetoric against government employees.

WARRANTLESS SURVEILLANCE

Atlas says the Babel Street trial period allowed its investigator to find information about visitors to high-risk targets such as mosques, synagogues, courtrooms and abortion clinics. In one video, an Atlas investigator showed how they isolated mobile devices seen in a New Jersey courtroom parking lot that was reserved for jurors, and then tracked one likely juror’s phone to their home address over several days.

While the Atlas investigator had access to its trial account at Babel Street, they were able to successfully track devices belonging to several plaintiffs named or referenced in the lawsuit. They did so by drawing a digital polygon around the home address or workplace of each person in Babel Street’s platform, which focused exclusively on the devices that passed through those addresses each day.

One unique feature of Babel Street is the ability to toggle a “night” mode, which makes it relatively easy to determine within a few meters where a target typically lays their head each night (because their phone is usually not far away).

Atlas plaintiffs Scott and Justyna Maloney are both veteran officers with the Rahway, NJ police department who live together with their two young children. In April 2023, Scott and Justyna became the target of intense harassment and death threats after Officer Justyna responded to a routine call about a man filming people outside of the Motor Vehicle Commission in Rahway.

The man filming the Motor Vehicle Commission that day is a social media personality who often solicits police contact and then records himself arguing about constitutional rights with the responding officers.

Officer Justyna’s interaction with the man was entirely peaceful, and the episode appeared to end without incident. But after a selectively edited video of that encounter went viral, their home address and unpublished phone numbers were posted online. When their tormentors figured out that Scott was also a cop (a sergeant), the couple began receiving dozens of threatening text messages, including specific death threats.

According to the Atlas lawsuit, one of the messages to Mr. Maloney demanded money, and warned that his family would “pay in blood” if he didn’t comply. Sgt. Maloney said he then received a video in which a masked individual pointed a rifle at the camera and told him that his family was “going to get [their] heads cut off.”

Maloney said a few weeks later, one of their neighbors saw two suspicious individuals in ski masks parked one block away from the home and alerted police. Atlas’s complaint says video surveillance from neighboring homes shows the masked individuals circling the Maloney’s home. The responding officers arrested two men, who were armed, for unlawful possession of a firearm.

Atlas said their investigator was not able to conclusively find Scott Maloney’s iPhone in the Babel Street platform, but they did find Justyna’s. Babel Street had nearly 100,000 hits for her phone over several months, allowing Atlas to piece together an intimate picture of Justyna’s daily movements and meetings with others.

An Atlas investigator visited the Maloneys and inspected Justyna’s iPhone, and determined the only app that used her device’s location data was from the department store Macy’s.

In a written response to questions, Macy’s said its app includes an opt-in feature for geo-location, “which allows customers to receive an enhanced shopping experience based on their location.”

“We do not store any customer location information,” Macy’s wrote. “We share geo-location data with a limited number of partners who help us deliver this enhanced app experience. Furthermore, we have no connection with Babel Street” [link added for context].

Justyna’s experience highlights a stark reality about the broad availability of mobile location data: Even if the person you’re looking for isn’t directly identifiable in platforms like Babel Street, it is likely that at least some of that person’s family members are. In other words, it’s often trivial to infer the location of one device by successfully locating another.

The terms of service for Babel Street’s Locate X service state that the product “may not be used as the basis for any legal process in any country, including as the basis for a warrant, subpoena, or any other legal or administrative action.” But Scott Maloney said he’s convinced by their experience that not even law enforcement agencies should have access to this capability without a warrant.

“As a law enforcement officer, in order for me to track someone I need a judge to sign a warrant – and that’s for a criminal investigation after we’ve developed probable cause,” Mr. Maloney said in an interview. “Data brokers tracking me and my family just to sell that information for profit, without our consent, and even after we’ve explicitly asked them not to is deeply disturbing.”

Mr. Maloney’s law enforcement colleagues in other states may see things differently. In August, The Texas Observer reported that state police plan to spend more than $5 million on a contract for a controversial surveillance tool called Tangles from the tech firm PenLink. Tangles is an AI-based web platform that scrapes information from the open, deep and dark web, and it has a premier feature called WebLoc that can be used to geofence mobile devices.

The Associated Press reported last month that law enforcement agencies from suburban Southern California to rural North Carolina have been using an obscure cell phone tracking tool called Fog Reveal — at times without warrants — that gives them the ability to follow people’s movements going back many months.

It remains unclear precisely how Babel Street is obtaining the abundance of mobile location data made available to users of its platform. The company did not respond to multiple requests for comment.

But according to a document (PDF) obtained under a Freedom of Information Act request with the Department of Homeland Security’s Science and Technology directorate, Babel Street re-hosts data from the commercial phone tracking firm Venntel.

On Monday, the Substack newsletter All-Source Intelligence unearthed documents indicating that the U.S. Federal Trade Commission has opened an inquiry into Venntel and its parent company Gravy Analytics.

“Venntel has also been a data partner of the police surveillance contractor Fog Data Science, whose product has been described as ‘mass surveillance on a budget,'” All-Source’s Jack Poulson wrote. “Venntel was also reported to have been a primary data source of the controversial ‘Locate X’ phone tracking product of the American data fusion company Babel Street.”

MAID IN HELL

The Mobile Advertising ID or MAID — the unique alphanumeric identifier assigned to each mobile device — was originally envisioned as a way to distinguish individual mobile customers without relying on personally identifiable information such as phone numbers or email addresses.

However, there is now a robust industry of marketing and advertising companies that specialize in assembling enormous lists of MAIDs that are “enriched” with historical and personal information about the individual behind each MAID.

Atlas said its investigator wanted to know whether they could find enriched MAID records on their New Jersey law enforcement customers, and soon found plenty of ad data brokers willing to sell it.

Some vendors offered only a handful of data fields, such as first and last name, MAID and email address. Other brokers sold far more detailed histories along with their MAID, including each subject’s social media profiles, precise GPS coordinates, and even likely consumer category.

How are advertisers and data brokers gaining access to so much information? Some sources of MAID data can be apps on your phone such as AccuWeather, GasBuddy, Grindr, and MyFitnessPal that collect your MAID and location and sell that to brokers.

A user’s MAID profile and location data also is commonly shared as a consequence of simply using a smartphone to visit a web page that features ads. In the few milliseconds before those ads load, the website will send a “bid request” to various ad exchanges, where advertisers can bid on the chance to place their ad in front of users who match the consumer profiles they’re seeking. A great deal of data can be included in a bid request, including the user’s precise location (the current open standard for bid requests is detailed here).

The trouble is that virtually anyone can access the “bidstream” data flowing through these so-called “realtime bidding” networks, because the information is simultaneously broadcast in the clear to hundreds of entities around the world.

The result is that there are a number of marketing companies that now enrich and broker access to this mobile location information. Earlier this year, the German news outlet netzpolitik.org purchased a bidstream data set containing more than 3.6 billion data points, and shared the information with the German daily BR24. They concluded that the data they obtained (through a free trial, no less) made it possible to establish movement profiles — some of them quite precise — of several million people across Germany.

Politico recently covered startling research from universities in New Hampshire, Kentucky and St. Louis that showed how the mobile advertising data they acquired allowed them to link visits from investigators with the U.S. Securities and Exchange Commission (SEC) to insiders selling stock before the investigations became public knowledge.

The researchers in that study said they didn’t attempt to use the same methods to track regulators from other agencies, but that virtually anyone could do it.

Justin Sherman, a distinguished fellow at Georgetown Law’s Center for Privacy and Technology, called the research a “shocking demonstration of what happens when companies can freely harvest Americans’ geolocation data and sell it for their chosen price.”

“Politicians should understand how they, their staff, and public servants are threatened by the sale of personal data—and constituent groups should realize that talk of data broker ‘controls’ or ‘best practices” is designed by companies to distract from the underlying problems and the comprehensive privacy and security solutions,” Sherman wrote for Lawfare this week.

A BIDSTREAM DRAGNET?

The Orwellian nature of modern mobile advertising networks may soon have far-reaching implications for women’s reproductive rights, as more states move to outlaw abortion within their borders. The 2022 Dobbs decision by the U.S. Supreme Court discarded the federal right to abortion, and 14 states have since enacted strict abortion bans.

Anti-abortion groups are already using mobile advertising data to advance their cause. In May 2023, The Wall Street Journal reported that an anti-abortion group in Wisconsin used precise geolocation data to direct ads to women it suspected of seeking abortions.

As it stands, there is little to stop anti-abortion groups from purchasing bidstream data (or renting access to a platform like Babel Street) and using it to geofence abortion clinics, potentially revealing all mobile devices transiting through these locations.

Atlas said its investigator geofenced an abortion clinic and was able to identify a likely employee at that clinic, following their daily route to and from that individual’s home address.

Last year, Idaho became the first state to outlaw “abortion trafficking,” which the Idaho Capital Sun reports is defined as “recruiting, harboring or transporting a pregnant minor to get an abortion or abortion medication without parental permission.” Tennessee now has a similar law, and GOP lawmakers in five other states introduced abortion trafficking bills that failed to advance this year, the Sun reports.

Atlas said its investigator used Babel Street to identify and track a person traveling from their home in Alabama — where abortion is now illegal — to an abortion clinic just over the border in Tallahassee, Fla. — and back home again within a few hours. Abortion rights advocates and providers are currently suing Alabama Attorney General Steve Marshall, seeking to block him from prosecuting people who help patients travel out-of-state to end pregnancies.

Eva Galperin, director of cybersecurity at the Electronic Frontier Foundation (EFF), a non-profit digital rights group, said she’s extremely concerned about dragnet surveillance of people crossing state lines in order to get abortions.

“Specifically, Republican officials from states that have outlawed abortion have made it clear that they are interested in targeting people who have gone to neighboring states in order to get abortions, and to make it more difficult for people who are seeking abortions to go to neighboring states,” Galperin said. “It’s not a great leap to imagine that states will do this.”

APPLES AND GOOGLES

Atlas found that for the right price (typically $10-50k a year), brokers can provide access to tens of billions of data points covering large swaths of the US population and the rest of the world.

Based on the data sets Atlas acquired — many of which included older MAID records — they estimate they could locate roughly 80 percent of Android-based devices, and about 25 percent of Apple phones. Google refers to its MAID as the “Android Advertising ID,” (AAID) while Apple calls it the “Identifier for Advertisers” (IDFA).

What accounts for the disparity between the number of Android and Apple devices that can be found in mobile advertising data? In April 2021, Apple shipped version 14.5 of its iOS operating system, which introduced a technology called App Tracking Transparency (ATT) that requires apps to get affirmative consent before they can track users by their IDFA or any other identifier.

Apple’s introduction of ATT had a swift and profound impact on the advertising market: Less than a year later Facebook disclosed that the iPhone privacy feature would decrease the company’s 2022 revenues by about $10 billion.

Google runs by far the world’s largest ad exchange, known as AdX. The U.S. Department of Justice, which has accused Google of building a monopoly over the technology that places ads on websites, estimates that Google’s ad exchange controls 47 percent of the U.S. market and 56 percent globally.

Google’s Android is also the dominant mobile operating system worldwide, with more than 72 percent of the market. In the U.S., however, iPhone users claim approximately 55 percent of the market, according to TechRepublic.

In response to requests for comment, Google said it does not send real time bidding requests to Babel Street, nor does it share precise location data in bid requests. The company added that its policies explicitly prohibit the sale of data from real-time bidding, or its use for any purpose other than advertising.

Google said its MAIDs are randomly generated and do not contain IP addresses, GPS coordinates, or any other location data, and that its ad systems do not share anyone’s precise location data.

“Android has clear controls for users to manage app access to device location, and reset or delete their advertising ID,” Google’s written statement reads. “If we learn that someone, whether an app developer, ad tech company or anyone else, is violating our policies, we take appropriate action. Beyond that, we support legislation and industry collaboration to address these types of data practices that negatively affect the entire mobile ecosystem, including all operating systems.”

In a written statement shared with reporters, Apple said Location Services is not on by default in its devices. Rather, users must enable Location Services and must give permission to each app or website to use location data. Users can turn Location Services off at any time, and can change whether apps have access to location at any time. The user’s choices include precise vs. approximate location, as well as a one-time grant of location access by the app.

“We believe that privacy is a fundamental human right, and build privacy protections into each of our products and services to put the user in control of their data,” an Apple spokesperson said. “We minimize personal data collection, and where possible, process data only on users’ devices.”

Zach Edwards is a senior threat analyst at the cybersecurity firm SilentPush who has studied the location data industry closely. Edwards said Google and Apple can’t keep pretending like the MAIDs being broadcast into the bidstream from hundreds of millions of American devices aren’t making most people trivially trackable.

“The privacy risks here will remain until Apple and Google permanently turn off their mobile advertising ID schemes and admit to the American public that this is the technology that has been supporting the global data broker ecosystem,” he said.

STATES ACT, WHILE CONGRESS DITHERS

According to Bloomberg Law, between 2019 and 2023, threats against federal judges have more than doubled. Amid increasingly hostile political rhetoric and conspiracy theories against government officials, a growing number of states are seeking to pass their own versions of Daniel’s Law.

Last month, a retired West Virginia police officer filed a class action lawsuit against the people-search service Whitepages for listing their personal information in violation of a statute the state passed in 2021 that largely mirrors Daniel’s Law.

In May 2024, Maryland passed the Judge Andrew F. Wilkinson Judicial Security Act — named after a county circuit court judge who was murdered by an individual involved in a divorce proceeding over which he was presiding. The law allows current and former members of the Maryland judiciary to request their personal information not be made available to the public.

Under the Maryland law, personal information can include a home address; telephone number, email address; Social Security number or federal tax ID number; bank account or payment card number; a license plate or other unique vehicle identifier; a birth or marital record; a child’s name, school, or daycare; place of worship; place of employment for a spouse, child, or dependent.

The law firm Troutman Pepper writes that “so far in 2024, 37 states have begun considering or have adopted similar privacy-based legislation designed to protect members of the judiciary and, in some states, other government officials involved in law enforcement.”

Atlas alleges that in response to requests to have data on its New Jersey law enforcement clients scrubbed from consumer records sold by LexisNexis, the data broker retaliated by freezing the credit of approximately 18,500 people, and falsely reporting them as identity theft victims.

In addition, Atlas said LexisNexis started returning failure codes indicating they had no record of these individuals, resulting in denials when officers attempted to refinance loans or open new bank accounts.

The data broker industry has responded by having at least 70 of the Atlas lawsuits moved to federal court, and challenging the constitutionality of the New Jersey statute as overly broad and a violation of the First Amendment.

Attorneys for the data broker industry argued in their motion to dismiss that there is “no First Amendment doctrine that exempts a content-based restriction from strict scrutiny just because it has some nexus with a privacy interest.”

Atlas’s lawyers responded that data covered under Daniel’s Law — personal information of New Jersey law enforcement officers — is not free speech. Atlas notes that while defending against comparable lawsuits, the data broker industry has argued that home address and phone number data are not “communications.”

“Data brokers should not be allowed to argue that information like addresses are not ‘communications’ in one context, only to turn around and claim that addresses are protectable communications,” Atlas argued (PDF). “Nor can their change of course alter the reality that the data at issue is not speech.”

The judge overseeing the challenge is expected to rule on the motion to dismiss within the next few weeks. Regardless of the outcome, the decision is likely to be appealed all the way to the U.S. Supreme Court.

Meanwhile, media law experts say they’re concerned that enacting Daniel’s Law in other states could limit the ability of journalists to hold public officials accountable, and allow authorities to pursue criminal charges against media outlets that publish the same type of public and government records that fuel the people-search industry.

Sen. Ron Wyden (D-Ore.) said Congress’ failure to regulate data brokers, and the administration’s continued opposition to bipartisan legislation that would limit data sales to law enforcement, have created this current privacy crisis.

“Whether location data is being used to identify and expose closeted gay Americans, or to track people as they cross state lines to seek reproductive health care, data brokers are selling Americans’ deepest secrets and exposing them to serious harm, all for a few bucks,” Wyden said in a statement shared with KrebsOnSecurity, 404 Media, Haaretz, NOTUS, and The New York Times.

Sen. Wyden said Google also deserves blame for refusing to follow Apple’s lead by removing companies’ ability to track phones.

“Google’s insistence on uniquely tracking Android users – and allowing ad companies to do so as well – has created the technical foundations for the surveillance economy and the abuses stemming from it,” Wyden said.

Georgetown Law’s Justin Sherman said the data broker and mobile ad industries claim there are protections in place to anonymize mobile location data and restrict access to it, and that there are limits to the kinds of invasive inferences one can make from location data. The data broker industry also likes to tout the usefulness of mobile location data in fighting retail fraud, he said.

“All kinds of things can be inferred from this data, including people being targeted by abusers, or people with a particular health condition or religious belief,” Sherman said. “You can track jurors, law enforcement officers visiting the homes of suspects, or military intelligence people meeting with their contacts. The notion that the sale of all this data is preventing harm and fraud is hilarious in light of all the harm it causes enabling people to better target their cyber operations, or learning about people’s extramarital affairs and extorting public officials.”

WHAT CAN YOU DO?

Privacy experts say disabling or deleting your device’s MAID will have no effect on how your phone operates, except that you may begin to see far less targeted ads on that device.

Any Android apps with permission to use your location should appear when you navigate to the Settings app, Location, and then App Permissions. “Allowed all the time” is the most permissive setting, followed by “Allowed only while in use,” “Ask every time,” and “Not allowed.”

Android users can delete their ad ID permanently, by opening the Settings app and navigating to Privacy > Ads. Tap “Delete advertising ID,” then tap it again on the next page to confirm. According to the EFF, this will prevent any app on your phone from accessing the ad ID in the future. Google’s documentation on this is here.

By default, Apple’s iOS requires apps to ask permission before they can access your device’s IDFA. When you install a new app, it may ask for permission to track you. When prompted to do so by an app, select the “Ask App Not to Track” option. Apple users also can set the “Allow apps to request to track” switch to the “off” position, which will block apps from asking to track you.

Apple also has its own targeted advertising system which is separate from third-party tracking enabled by the IDFA. To disable it, go to Settings, Privacy, and Apple Advertising, and ensure that the “Personalized Ads” setting is set to “off.”

Finally, if you’re the type of reader who’s the default IT support person for a small group of family or friends (bless your heart), it would be a good idea to set their devices not to track them, and to disable any apps that may have location data sharing turned on 24/7.

There is a dual benefit to this altruism, which is clearly in the device owner’s best interests. Because while your device may not be directly trackable via advertising data, making sure they’re opted out of said tracking also can reduce the likelihood that you are trackable simply by being physically close to those who are.

A Close Up Look at the Consumer Data Broker Radaris

If you live in the United States, the data broker Radaris likely knows a great deal about you, and they are happy to sell what they know to anyone. But how much do we know about Radaris? Publicly available data indicates that in addition to running a dizzying array of people-search websites, the co-founders of Radaris operate multiple Russian-language dating services and affiliate programs. It also appears many of their businesses have ties to a California marketing firm that works with a Russian state-run media conglomerate currently sanctioned by the U.S. government.

Formed in 2009, Radaris is a vast people-search network for finding data on individuals, properties, phone numbers, businesses and addresses. Search for any American’s name in Google and the chances are excellent that a listing for them at Radaris.com will show up prominently in the results.

Radaris reports typically bundle a substantial amount of data scraped from public and court documents, including any current or previous addresses and phone numbers, known email addresses and registered domain names. The reports also list address and phone records for the target’s known relatives and associates. Such information could be useful if you were trying to determine the maiden name of someone’s mother, or successfully answer a range of other knowledge-based authentication questions.

Currently, consumer reports advertised for sale at Radaris.com are being fulfilled by a different people-search company called TruthFinder. But Radaris also operates a number of other people-search properties — like Centeda.com — that sell consumer reports directly and behave almost identically to TruthFinder: That is, reel the visitor in with promises of detailed background reports on people, and then charge a $34.99 monthly subscription fee just to view the results.

The Better Business Bureau (BBB) assigns Radaris a rating of “F” for consistently ignoring consumers seeking to have their information removed from Radaris’ various online properties. Of the 159 complaints detailed there in the last year, several were from people who had used third-party identity protection services to have their information removed from Radaris, only to receive a notice a few months later that their Radaris record had been restored.

What’s more, Radaris’ automated process for requesting the removal of your information requires signing up for an account, potentially providing more information about yourself that the company didn’t already have (see screenshot above).

Radaris has not responded to requests for comment.

Radaris, TruthFinder and others like them all force users to agree that their reports will not be used to evaluate someone’s eligibility for credit, or a new apartment or job. This language is so prominent in people-search reports because selling reports for those purposes would classify these firms as consumer reporting agencies (CRAs) and expose them to regulations under the Fair Credit Reporting Act (FCRA).

These data brokers do not want to be treated as CRAs, and for this reason their people search reports typically do not include detailed credit histories, financial information, or full Social Security Numbers (Radaris reports include the first six digits of one’s SSN).

But in September 2023, the U.S. Federal Trade Commission found that TruthFinder and another people-search service Instant Checkmate were trying to have it both ways. The FTC levied a $5.8 million penalty against the companies for allegedly acting as CRAs because they assembled and compiled information on consumers into background reports that were marketed and sold for employment and tenant screening purposes.

The FTC also found TruthFinder and Instant Checkmate deceived users about background report accuracy. The FTC alleges these companies made millions from their monthly subscriptions using push notifications and marketing emails that claimed that the subject of a background report had a criminal or arrest record, when the record was merely a traffic ticket.

“All the while, the companies touted the accuracy of their reports in online ads and other promotional materials, claiming that their reports contain “the MOST ACCURATE information available to the public,” the FTC noted. The FTC says, however, that all the information used in their background reports is obtained from third parties that expressly disclaim that the information is accurate, and that TruthFinder and Instant Checkmate take no steps to verify the accuracy of the information.

The FTC said both companies deceived customers by providing “Remove” and “Flag as Inaccurate” buttons that did not work as advertised. Rather, the “Remove” button removed the disputed information only from the report as displayed to that customer; however, the same item of information remained visible to other customers who searched for the same person.

The FTC also said that when a customer flagged an item in the background report as inaccurate, the companies never took any steps to investigate those claims, to modify the reports, or to flag to other customers that the information had been disputed.

WHO IS RADARIS?

According to Radaris’ profile at the investor website Pitchbook.com, the company’s founder and “co-chief executive officer” is a Massachusetts resident named Gary Norden, also known as Gary Nard.

An analysis of email addresses known to have been used by Mr. Norden shows he is a native Russian man whose real name is Igor Lybarsky (also spelled Lubarsky). Igor’s brother Dmitry, who goes by “Dan,” appears to be the other co-CEO of Radaris. Dmitry Lybarsky’s Facebook/Meta account says he was born in March 1963.

Indirectly or directly, the Lybarskys own multiple properties in both Sherborn and Wellesley, Mass. However, the Radaris website is operated by an offshore entity called Bitseller Expert Ltd, which is incorporated in Cyprus. Neither Lybarsky brother responded to requests for comment.

A review of the domain names registered by Gary Norden shows that beginning in the early 2000s, he and Dan built an e-commerce empire by marketing prepaid calling cards and VOIP services to Russian expatriates who are living in the United States and seeking an affordable way to stay in touch with loved ones back home.

In 2012, the main company in charge of providing those calling services — Wellesley Hills, Mass-based Unipoint Technology Inc. — was fined $179,000 by the U.S. Federal Communications Commission, which said Unipoint never applied for a license to provide international telecommunications services.

DomainTools.com shows the email address gnard@unipointtech.com is tied to 137 domains, including radaris.com. DomainTools also shows that the email addresses used by Gary Norden for more than two decades — epop@comby.com, gary@barksy.com and gary1@eprofit.com, among others — appear in WHOIS registration records for an entire fleet of people-search websites, including: centeda.com, virtory.com, clubset.com, kworld.com, newenglandfacts.com, and pub360.com.

Still more people-search platforms tied to Gary Norden– like publicreports.com and arrestfacts.com — currently funnel interested customers to third-party search companies, such as TruthFinder and PersonTrust.com.

The email addresses used by Gary Nard/Gary Norden are also connected to a slew of data broker websites that sell reports on businesses, real estate holdings, and professionals, including bizstanding.com, homemetry.com, trustoria.com, homeflock.com, rehold.com, difive.com and projectlab.com.

AFFILIATE & ADULT

Domain records indicate that Gary and Dan for many years operated a now-defunct pay-per-click affiliate advertising network called affiliate.ru. That entity used domain name servers tied to the aforementioned domains comby.com and eprofit.com, as did radaris.ru.

Comby.com used to be a Russian language social media network that looked a great deal like Facebook. The domain now forwards visitors to Privet.ru (“hello” in Russian), a dating site that claims to have 5 million users. Privet.ru says it belongs to a company called Dating Factory, which lists offices in Switzerland. Privet.ru uses the Gary Norden domain eprofit.com for its domain name servers.

Dating Factory’s website says it sells “powerful dating technology” to help customers create unique or niche dating websites. A review of the sample images available on the Dating Factory homepage suggests the term “dating” in this context refers to adult websites. Dating Factory also operates a community called FacebookOfSex, as well as the domain analslappers.com.

RUSSIAN AMERICA

Email addresses for the Comby and Eprofit domains indicate Gary Norden operates an entity in Wellesley Hills, Mass. called RussianAmerican Holding Inc. (russianamerica.com). This organization is listed as the owner of the domain newyork.ru, which is a site dedicated to orienting newcomers from Russia to the Big Apple.

Newyork.ru’s terms of service refer to an international calling card company called ComFi Inc. (comfi.com) and list an address as PO Box 81362 Wellesley Hills, Ma. Other sites that include this address are russianamerica.com, russianboston.com, russianchicago.com, russianla.com, russiansanfran.com, russianmiami.com, russiancleveland.com and russianseattle.com (currently offline).

ComFi is tied to Comfibook.com, which was a search aggregator website that collected and published data from many online and offline sources, including phone directories, social networks, online photo albums, and public records.

AMERICAN RUSSIAN MEDIA

Many of the U.S. city-specific online properties apparently tied to Gary Norden include phone numbers on their contact pages for a pair of Russian media and advertising firms based in southern California. The phone number 323-874-8211 appears on the websites russianla.com, russiasanfran.com, and rosconcert.com, which sells tickets to theater events performed in Russian.

Historic domain registration records from DomainTools show rosconcert.com was registered in 2003 to Unipoint Technologies — the same company fined by the FCC for not having a license. Rosconcert.com also lists the phone number 818-377-2101.

A phone number just a few digits away — 323-874-8205 — appears as a point of contact on newyork.ru, russianmiami.com, russiancleveland.com, and russianchicago.com. A search in Google shows this 82xx number range — and the 818-377-2101 number — belong to two different entities at the same UPS Store mailbox in Tarzana, Calif: American Russian Media Inc. (armediacorp.com), and Lamedia.biz.

Armediacorp.com is the home of FACT Magazine, a glossy Russian-language publication put out jointly by the American-Russian Business Council, the Hollywood Chamber of Commerce, and the West Hollywood Chamber of Commerce.

Lamedia.biz says it is an international media organization with more than 25 years of experience within the Russian-speaking community on the West Coast. The site advertises FACT Magazine and the Russian state-owned media outlet Channel One. Clicking the Channel One link on the homepage shows Lamedia.biz offers to submit advertising spots that can be shown to Channel One viewers. The price for a basic ad is listed at $500.

In May 2022, the U.S. government levied financial sanctions against Channel One that bar US companies or citizens from doing business with the company.

LEGAL ACTIONS AGAINST RADARIS

In 2014, a group of people sued Radaris in a class-action lawsuit claiming the company’s practices violated the Fair Credit Reporting Act. Court records indicate the defendants never showed up in court to dispute the claims, and as a result the judge eventually awarded the plaintiffs a default judgement and ordered the company to pay $7.5 million.

But the plaintiffs in that civil case had a difficult time collecting on the court’s ruling. In response, the court ordered the radaris.com domain name (~9.4M monthly visitors) to be handed over to the plaintiffs.

However, in 2018 Radaris was able to reclaim their domain on a technicality. Attorneys for the company argued that their clients were never named as defendants in the original lawsuit, and so their domain could not legally be taken away from them in a civil judgment.

“Because our clients were never named as parties to the litigation, and were never served in the litigation, the taking of their property without due process is a violation of their rights,” Radaris’ attorneys argued.

In October 2023, an Illinois resident filed a class-action lawsuit against Radaris for allegedly using people’s names for commercial purposes, in violation of the Illinois Right of Publicity Act.

On Feb. 8, 2024, a company called Atlas Data Privacy Corp. sued Radaris LLC for allegedly violating “Daniel’s Law,” a statute that allows New Jersey law enforcement, government personnel, judges and their families to have their information completely removed from people-search services and commercial data brokers. Atlas has filed at least 140 similar Daniel’s Law complaints against data brokers recently.

Daniel’s Law was enacted in response to the death of 20-year-old Daniel Anderl, who was killed in a violent attack targeting a federal judge (his mother). In July 2020, a disgruntled attorney who had appeared before U.S. District Judge Esther Salas disguised himself as a Fedex driver, went to her home and shot and killed her son (the judge was unharmed and the assailant killed himself).

Earlier this month, The Record reported on Atlas Data Privacy’s lawsuit against LexisNexis Risk Data Management, in which the plaintiffs representing thousands of law enforcement personnel in New Jersey alleged that after they asked for their information to remain private, the data broker retaliated against them by freezing their credit and falsely reporting them as identity theft victims.

Another data broker sued by Atlas Data Privacy — pogodata.com — announced on Mar. 1 that it was likely shutting down because of the lawsuit.

“The matter is far from resolved but your response motivates us to try to bring back most of the names while preserving redaction of the 17,000 or so clients of the redaction company,” the company wrote. “While little consolation, we are not alone in the suit – the privacy company sued 140 property-data sites at the same time as PogoData.”

Atlas says their goal is convince more states to pass similar laws, and to extend those protections to other groups such as teachers, healthcare personnel and social workers. Meanwhile, media law experts say they’re concerned that enacting Daniel’s Law in other states would limit the ability of journalists to hold public officials accountable, and allow authorities to pursue criminals charges against media outlets that publish the same type of public and governments records that fuel the people-search industry.

PEOPLE-SEARCH CARVE-OUTS

There are some pending changes to the US legal and regulatory landscape that could soon reshape large swaths of the data broker industry. But experts say it is unlikely that any of these changes will affect people-search companies like Radaris.

On Feb. 28, 2024, the White House issued an executive order that directs the U.S. Department of Justice (DOJ) to create regulations that would prevent data brokers from selling or transferring abroad certain data types deemed too sensitive, including genomic and biometric data, geolocation and financial data, as well as other as-yet unspecified personal identifiers. The DOJ this week published a list of more than 100 questions it is seeking answers to regarding the data broker industry.

In August 2023, the Consumer Financial Protection Bureau (CFPB) announced it was undertaking new rulemaking related to data brokers.

Justin Sherman, an adjunct professor at Duke University, said neither the CFPB nor White House rulemaking will likely address people-search brokers because these companies typically get their information by scouring federal, state and local government records. Those government files include voting registries, property filings, marriage certificates, motor vehicle records, criminal records, court documents, death records, professional licenses, bankruptcy filings, and more.

“These dossiers contain everything from individuals’ names, addresses, and family information to data about finances, criminal justice system history, and home and vehicle purchases,” Sherman wrote in an October 2023 article for Lawfare. “People search websites’ business pitch boils down to the fact that they have done the work of compiling data, digitizing it, and linking it to specific people so that it can be searched online.”

Sherman said while there are ongoing debates about whether people search data brokers have legal responsibilities to the people about whom they gather and sell data, the sources of this information — public records — are completely carved out from every single state consumer privacy law.

“Consumer privacy laws in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia all contain highly similar or completely identical carve-outs for ‘publicly available information’ or government records,” Sherman wrote. “Tennessee’s consumer data privacy law, for example, stipulates that “personal information,” a cornerstone of the legislation, does not include ‘publicly available information,’ defined as:

“…information that is lawfully made available through federal, state, or local government records, or information that a business has a reasonable basis to believe is lawfully made available to the general public through widely distributed media, by the consumer, or by a person to whom the consumer has disclosed the information, unless the consumer has restricted the information to a specific audience.”

Sherman said this is the same language as the carve-out in the California privacy regime, which is often held up as the national leader in state privacy regulations. He said with a limited set of exceptions for survivors of stalking and domestic violence, even under California’s newly passed Delete Act — which creates a centralized mechanism for consumers to ask some third-party data brokers to delete their information — consumers across the board cannot exercise these rights when it comes to data scraped from property filings, marriage certificates, and public court documents, for example.

“With some very narrow exceptions, it’s either extremely difficult or impossible to compel these companies to remove your information from their sites,” Sherman told KrebsOnSecurity. “Even in states like California, every single consumer privacy law in the country completely exempts publicly available information.”

Below is a mind map that helped KrebsOnSecurity track relationships between and among the various organizations named in the story above: