βWeβre here to serveβ is Benny Yazdanpanahiβs motto as CIO for City of Tyler located in Texas. Supporting a population of approximately 107,000, Yazdanpanahiβs vision for his city relies on the use of data to deliver exceptional services to citizens, today and into the future.
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Since joining the city nearly 19 years ago, Yazdanpanahi has continually challenged himself and his small IT team to stay agile and to keep the needs of the cityβs citizens at the forefront. Today, Yazdanpanahi and his team use IT systems to make more informed decisions, enhance community services, and improve public safety.
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βOur citizens, and especially the younger generation, want immediate access to information and online services,β said Yazdanpanahi. βWe want to keep pace with the latest technologies, not only for citizens but also to make our city employees more effective and efficient.β
But Yazdanpanahi knows that a highly secure IT environment is essential to their continued success. βMany US cities have been hacked, so security is on top of everyoneβs mind. As a city, we want to provide great services, but we have to provide them in a highly secure manner.β
To accomplish those security goals with limited resources and staff, Tylerβs leaders have been collaborating with Trend Micro for several years. The cybersecurity giant has brought a hands-on approach and an ability to stay ahead of the threats. Their adaptability to the threat landscape strengthens the cityβs security posture and empowers the IT team to focus on serving the community.
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The city has been able to stay secure without additional staff and resources. City employees donβt spend time resolving IT issues and improve their productivity to focus on things that mater for the city.
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βIf you donβt collaborate with a partner thatβs highly experienced in the security field, you can easily get blindsided,β said Yazdanpanahi. βWe need someone there, day in and out, focused on security. Trend Micro knows how to protect cities like us. They provide the kind of north, south, east, and west protection that makes my job easier and allows us to use our data to accomplish new, exciting things for our city.β
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Read more about Bennyβs journey to securing the city:
https://www.trendmicro.com/en_ca/about/customer-stories/city-of-tyler.html
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