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How to Protect Your Smartphone from SIM Swapping

You consider yourself a responsible person when it comes to taking care of your physical possessions. You’ve never left your wallet in a taxi or lost an expensive ring down the drain. You never let your smartphone out of your sight, yet one day you notice it’s acting oddly.  

Did you know that your device can fall into cybercriminals’ hands without ever leaving yours? SIM swapping is a method that allows criminals to take control of your smartphone and break into your online accounts. 

Don’t worry: there are a few easy steps you can take to safeguard your smartphone from prying eyes and get back to using your devices confidently. 

What Is a SIM Card? 

First off, what exactly is a SIM card? SIM stands for subscriber identity module, and it is a memory chip that makes your phone truly yours. It stores your phone plan and phone number, as well as all your photos, texts, contacts, and apps. In most cases, you can pop your SIM card out of an old phone and into a new one to transfer your photos, apps, etc. 

What Is SIM Swapping? 

Unlike what the name suggests, SIM swapping doesn’t require a cybercriminal to get access to your physical phone and steal your SIM card. SIM swapping can happen remotely. A hacker, with a few important details about your life in hand, can answer security questions correctly, impersonate you, and convince your mobile carrier to reassign your phone number to a new SIM card. At that point, the criminal can get access to your phone’s data and start changing your account passwords to lock you out of your online banking profile, email, and more. 

SIM swapping was especially relevant right after the AT&T data leak. Cybercriminals stole millions of phone numbers and the users’ associated personal details. They could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts. 

How Can You Tell If You’ve Been SIM Swapped? 

The most glaring sign that your phone number was reassigned to a new SIM card is that your current phone no longer connects to the cell network. That means you won’t be able to make calls, send texts, or surf the internet when you’re not connected to Wi-Fi. Since most people use their smartphones every day, you’ll likely find out quickly that your phone isn’t functioning as it should.  

Additionally, when a SIM card is no longer active, the carrier will often send a notification text. If you receive one of these texts but didn’t deactivate your SIM card, use someone else’s phone or landline to contact your wireless provider. 

How to Prevent SIM Swapping 

Check out these tips to keep your device and personal information safe from SIM swapping.  

  1. Set up two-factor authentication using authentication apps. Two-factor authentication is always a great idea; however, in the case of SIM swapping, the most secure way to access authentication codes is through authentication apps, versus emailed or texted codes. It’s also a great idea to add additional security measures to authentication apps, such as protecting them with a PIN code, fingerprint, or face ID. Choose pin codes that are not associated with birthdays, anniversaries, or addresses. Opt for a random assortment of numbers.  
  2. Watch out for phishing attempts. Cybercriminals often gain fodder for their identity-thieving attempts through phishing. Phishing is a method cybercriminals use to fish for sensitive personal information that they can use to impersonate you or gain access to your financial accounts. Phishing emails, texts, and phone calls often use fear, excitement, or urgency to trick people into giving up valuable details, such as social security numbers, birthdays, passwords, and PINs. Be wary of messages from people and organizations you don’t know. Even if the sender looks familiar, there could be typos in the sender’s name, logo, and throughout the message that are a good tipoff that you should delete the message immediately. Never click on links in suspicious messages. 
  3. Use a password manager. Your internet browser likely asks you if you’d like the sites you visit to remember your password. Always say no! While password best practices can make it difficult to remember all your unique, long, and complex passwords and passphrases, do not set up autofill as a shortcut. Instead, entrust your passwords and phrases to a secure password manager, which is included in McAfee+. A secure password manager makes it so you only have to remember one password. The rest of them are encrypted and protected by two-factor authentication. A password manager makes it very difficult for a cybercriminal to gain entry to your accounts, thus keeping them safe. 

Boost Your Smartphone Confidence 

With just a few simple steps, you can feel better about the security of your smartphone, cellphone number, and online accounts. If you’d like extra peace of mind, consider signing up for an identity theft protection service like McAfee+. McAfee, on average, detects suspicious activity ten months earlier than similar monitoring services. Time is of the essence in cases of SIM swapping and other identity theft schemes. An identity protection partner can restore your confidence in your online activities. 

 

The post How to Protect Your Smartphone from SIM Swapping appeared first on McAfee Blog.

How to Spot Dating Scams

For years now, the popularity of online dating has been on the rise—and so have the number of online romance scams that leave people with broken hearts and empty wallets.

In a recent CBS News story, one Texan woman was scammed out of $3,200 by a scammer claiming to be a German Cardiologist.  After months of exchanging messages and claiming to be in love with her, he said that he’d been robbed while on a business trip in Nigeria and needed her help.

According to the U.S. Federal Trade Commission (FTC), the reported cost of online romance scams was $1.14 billion in 2023

How do online dating and romance scams get started? 

Dating and romance scams aren’t limited to online dating apps and sites, they’ll happen on social media and in online games as well. However, the FTC reports that the scam usually starts the same way, typically through an unexpected friend request or a message that comes out of the blue. 

With that initial introduction made, a chat begins, and a friendship (or more) blossoms from there. Along the way, the scammer will often rely on a mix of somewhat exotic yet believable storytelling to lure the victim in, often involving their job and where they’re working. Reports say that scammers will talk of being workers on an offshore oil rig, members of the military stationed overseas, doctors working with an international organization or working in the sort of jobs that would prevent them from otherwise easily meeting up in person. 

With the phony relationship established, the scammer starts asking for money. The FTC reports that they’ll ask for money for several bogus reasons, usually revolving around some sort of hardship where they need a “little help” so that they can pay: 

  • For a plane ticket or other travel expenses. 
  • For medical expenses. 
  • Customs fees to retrieve something. 
  • Gambling debts. 
  • A visa or other official travel documents. 

The list goes on, yet that’s the general gist. Scammers often employ a story with an intriguing complication that seems just reasonable enough, one where the romance scammer makes it sound like they could really use the victim’s financial help. 

Common types of online dating scams 

People who have filed fraud reports say they’ve paid their scammer in a few typical ways.  

One is by wiring money, often through a wire transfer company. The benefit of this route, for the scammer anyway, is that this is as good as forking over cash. Once it’s gone, it’s gone. The victim lacks the protections they have with other payment forms, such as a credit card that allows the holder to cancel or contest a charge. 

Another way is through gift cards. Scammers of all stripes, not just romance scammers, like these because they effectively work like cash, whether it’s a gift card for a major online retailer or a chain of brick-and-mortar stores. Like a wire transfer, once that gift card is handed over, the money on it is highly difficult to recover, if at all. 

One more common payment is through reloadable debit cards. A scammer may make an initial request for such a card and then make several follow-on requests to load it up again.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest or reimburse, leaving the victim in a financial lurch once the scam ends. 

How Do You Avoid Getting Tangled Up in an Online Dating or Romance Scam? 

When it comes to meeting new people online, the FTC suggests the following: 

  • Never send money or gifts to someone you haven’t met in person—even if they send you money first. 
  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So pay attention if your friends or family are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working with several victims at once, which is yet another opportunity for them to get confused and slip up. 

Protecting Yourself Further From Scams on Your Social Media Accounts 

As mentioned above, some romance scammers troll social media and reach out through direct messages or friend requests. With that, there are three things you can do to cut down your chances of getting caught up with a scammer: 

1. Go private

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting, which can help protect your privacy and give a romance scammer less information to exploit. 

2. Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q4 of 2023 alone, Facebook took action on 693 million fake accounts. Reject such requests. 

3. Protect yourself and your devices

Online protection software like ours can help you spot fakes and scams. Features like Text Scam Detector use advanced AI to detect scam links in texts, email, and social media messages before you click. Our Personal Data Cleanup can keep you safer still by removing your personal info from sketchy data broker sites — places where scammers go to harvest useful info on their victims. And if the unfortunate happens, we offer $2 million in identity theft coverage and identity restoration support.​

Put an End to it 

If you suspect that you’re being scammed, put an end to the relationship and report it, as difficult as that may feel. 

Notify the FTC at ReportFraud.ftc.gov for support and next steps to help you recover financially as much as possible. Likewise, notify the social media site, app, or service where the scam occurred as well. In some cases, you may want to file a police report, which we cover in our broader article on identity theft and fraud 

If you sent funds via a gift card, the FTC suggests filing a claim with the company as soon as possible. They offer further advice on filing a claim here, along with a list of contact numbers for gift card brands that scammers commonly use.  

Lastly, go easy on yourself. If you find yourself a victim of online dating or romance fraud, know that you won’t be the first or last person to be taken advantage of this way. By reporting your case, you in fact may help others from falling victim too. 

The post How to Spot Dating Scams appeared first on McAfee Blog.

Parent’s Guide: 8 Ways to Help Your Teen Combat Distracted Driving

Read this statement, then read it again: Just five distracted seconds at 55 mph is equivalent to driving the length of a football field with your eyes closed. This alarming truth from the National Highway Traffic Safety Administration (NHTSA), highlights the need for parents to address the issue of distracted driving with their teens.  

Additional distracted driving statistics are mind-blowing. According to the NHSTA, 77 percent of drivers admitted to using their phones while driving, 74 percent used their map app, 56 percent read emails or texts, 27 percent updated or checked their social media accounts, and shockingly, 19 percent of drivers—equivalent to one in five—engaged in online shopping while driving. 

In the United States, distracted driving has become a leading cause of fatal crashes, accounting for 25 to 30 percent of all fatal crashes. Furthermore, overall highway fatalities have increased by 22 percent, as reported recently by The Los Angeles Times, which attributed this rise to the allure of technology turning our cars into “candy stores of distraction.” 

Passenger/Peer Distractions 

While technology plays a significant role in distracted driving, other everyday choices and factors can also contribute to accidents. Eating while driving, managing a lively pet in the car, navigating unfamiliar streets, and even talking with peer passengers can distract young drivers. Studies have shown that crash risk doubles when teens drive with one peer passenger and quadruples with three or more teen passengers.  

In the throes of summer, it’s a great time for parents to have a conversation with their teen drivers about the dangers of distracted driving and texting while driving. Here are some important topics to discuss and tips to help keep your kids safe on the road: 

Safe Driving Tips for Teens 

  1. Put the phone away: Encourage every family member, including parents, to put their phones out of reach while driving. Setting this example will demonstrate the importance of focusing on the road and minimizing distractions. 
  2. Lead by example: Parents are the most influential role models for young drivers. Turn off phone notifications, stow your phone away, and prioritize safe driving habits. Your actions speak louder than words, so make sure to set clear guidelines and follow them consistently.  
  3. No selfies or videos: Everyone’s crazy for TikTok videos and Insta reels, which is why this point is so important. Discuss the risks of taking selfies or recording videos while driving. Encourage your teen to resist the urge to engage in any social posting or activities that may distract them from driving. This also applies to passengers who might distract the driver. 
  4. Establish clear rules: Every family is unique, so establish clear rules that make sense for your family regarding device use and driving. Discuss expectations and consequences, such as losing phone or car privileges, if the rules are broken. 
  5. Use tech to limit tech: Consider utilizing apps or devices that monitor your teen’s driving behavior. These tools can track speed, location, hard braking, and sudden acceleration. Using these tools together allows you to address concerns and areas for improvement. Most smartphones offer built-in Drive Safe modes, and there are also apps available that block incoming texts or track phone activity. Some parents have even opted for dash cams to for monitoring teen driving behavior. McAfee’s Parental Controls, McAfee+ Ultimate allows you view your kids’ device activity, locate them on a live map, and receive automated notifications when they enter or leave familiar places. Tracking can also help parents avoid calling while kids are driving.  
  6. Be proactive: Engage your teen in conversations about real-life driving scenarios, such as dealing with aggressive or angry drivers, navigating dicey weather conditions, or handling peer pressure while in a vehicle. Help them understand the risks involved and some appropriate responses in different situations. 
  7. Keep on talking: Communication is crucial. Regularly discuss safe driving habits with your teen and maintain an open line of communication about their driving experiences. By building trust, you can make a significant impact on their driving behavior. 
  8. Speak up as a passenger: Teach your teen how to advocate for safe driving when they are passengers in other vehicles. Encourage them to ask friends (or any age of driver—even a parent) to put away their devices while driving. Helping them find their voice in these situations can save lives. 

Remember, developing good (or better) habits takes time, effort, consistency, and parental involvement in teen driving. Preventing distracted driving with positive behavior change won’t happen overnight. Repeat yourself when it comes to road safety without apologies. Giving your child rules and expectations demonstrates love. By making some of these shifts, hopefully, you will worry less, raise wiser drivers, and improve safety for everyone on the roads.   

The post Parent’s Guide: 8 Ways to Help Your Teen Combat Distracted Driving appeared first on McAfee Blog.

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