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What Parents Need To Know About TikTok’s New Screen Time Limits

Social media platforms often get a hard time by us parents. But a recent announcement by TikTok of industry first screen time limits might just be enough to win you over. On March 1, the social media platform announced that it will automatically impose a 60-minute daily screen time limit to every account belonging to a user that is under the age of 18. How good??  

I hear what you’re thinking – maybe we can cross TikTok off our list of social media platforms that we need to get our head around? But no, my friends – not so fast! Tik Tok’s new screen time limits are all about parental involvement – which is why I am a fan! So, buckle-up because if you have an under 18 on TikTok (and you’re committed to their digital well-being) then my prediction is that you’ll soon know more about this social media platform than you even thought was possible!  

How Do The New Screen Time Limits Work? 

Over the coming weeks, every account that belongs to an under 18-year-old will automatically be set to a 60-minute daily screen time limit. Once they’ve clocked up an hour of scrolling, teens will be asked to enter a passcode, which TikTok will supply, to keep using the platform. TikTok refers to this as an ‘active decision’.  

So, clearly this isn’t quite the silver bullet to all your screen time worries as teens can choose to opt out of the 60-minute limits. But if they do choose to opt out and then spend more than 100 minutes a day on the platform, they will be prompted to set a daily screen time limit. ‘Will that actually do anything?’ – I hear you say. Well, in the first month of testing this approach, TikTok found that this strategy resulted in a 234% increase in the use of its screen time management tools – a move in the right direction! 

But Wait, There’s More… 

But here’s the part I love the most: TikTok offers Family Pairing which allows you to link your child’s account to yours. And as soon as you enable Family Pairing, your teen is no longer in control of their own screen time.  

Now, don’t get me wrong – I am not a fan of the authoritarian approach when it comes to all things tech. I do prefer a consultative ‘let’s work together’ vibe. However, TikTok’s move to involve parents in making decisions about their child’s screen time means that families will need to talk digital wellbeing more than ever before and here’s why… 

Within the Family Pairings settings, parents are able to set screen time limits based on the day of the week which means homework and holidays can be worked around. There is also a dashboard that shows your child’s screen time usage, the number of times the app was opened plus a breakdown of time spent during the day and night. Now, with all this control and information, you’ll be in quite the powerful position so be prepared to be sold hard by your teen on many the benefits of TikTok!  

Maybe It’s Time for A Family Digital Contract? 

For years I have been a fan of creating a Family Digital Contract which means you get to outline your family’s expectations around technology use. Now the agreement can include time spent online, the sites that can be visited and even the behaviour you expect of your child when they are online. So, if your kids are avid TikTok users then I highly recommend you do this ASAP. Check out the Family Safety Agreement from the Family Online Safety Institute as a starting point but I always recommend tailoring it to suit the needs of your own tribe.   

But let’s keep it real – your kids are not always going to comply, remember how you pushed the boundaries when you were young?? And that’s OK if they understand why their actions weren’t ideal and you have a suitable level of confidence that they will get back on track. However, if you have concerns that they need an additional level of structure to ensure their digital wellbeing remains intact then that’s when TikTok’s Family Pairing can work a treat! 

It’s no secret that social media can be incredibly captivating, possibly even addicting, for so many. And it’s not just TikTok – Instagram, Facebook even Twitter has all been designed to give us regular hits of dopamine with each scroll, like and post. And while I know that parental controls are only one part of the solution, they can be very handy if you need to bring your tween’s usage under control. 

Remember, Conversations Are King! 

But when all is said and done, please remember that the strength of your relationship with your child is the best way of keeping them safe online and their wellbeing intact. If your kids know that they can come to you about any issue at all – and that you will always have their back – then you’re winning!!  

So, be interested in their life – both online and offline – ask questions – who do they hang with? How do they spend their time? And remember to share your online experience with them too – get yourself a little ‘tech’ cred – because I promise they will be more likely to come to you when there is a problem. 

‘Till next time – keep talking!! 

Alex 😊 

The post What Parents Need To Know About TikTok’s New Screen Time Limits appeared first on McAfee Blog.

Fakecalls Android Malware Abuses Legitimate Signing Key

Authored by Dexter Shin 

McAfee Mobile Research Team found an Android banking trojan signed with a key used by legitimate apps in South Korea last year. By design, Android requires that all applications must be signed with a key, in other words a keystore, so they can be installed or updated. Because this key can only be used by the developer who created it, an application signed with the same key is assumed to belong to the same developer. That is the case of this Android banking trojan that uses this legitimate signing key to bypass signature-based detection techniques. And these banking trojans weren’t distributed on Google Play or official app stores until now. This threat had been disclosed to the company that owns the legitimate key last year and the company has taken precautions. The company has confirmed that they have replaced the signing key and currently, all their legitimate apps are signed with a new signing key. 

Android malware using a legitimate signing key 

While tracking the Android banking trojan Fakecalls we found a sample using the same signing key as a wellknown app in Korea. This app is developed by a reputable IT services company with extensive businesses across various sectors, including but not limited to IT, gaming, payment, and advertising. We confirmed that most of the malicious samples using this key pretend to be a banking app as they use the same icon as the real banking apps. 

Figure 1. Malware and legitimate app on Google Play 

Distribution method and latest status 

Domains verified last August when we first discovered the samples are now down. However, we investigated URLs related to this malware and we found similar ones related to this threat. Among them, we identified a phishing site that is still alive during our research. The site is also disguised as a banking site. 

Figure 2. A phishing page disguised as a Korean banking site 

We also found that they updated the domain information of this web page a few days before our investigation. 

So we took a deeper look into this domain and we found additional unusual IP addresses that led us to the Command and control(C2) server admin pages used by the cybercriminals to control the infected devices. 

 

Figure 3. Fakecalls Command and control(C2) admin pages 

How does it work 

When we check the APK file structure, we can see that this malware uses a packer to avoid analysis and detection. The malicious code is encrypted in one of the files below. 

Figure 4. Tencent’s Legu Packer libraries 

After decrypting the DEX file, we found some unusual functionality. The code below gets the Android package information from a file with a HTML extension. 

 Figure 5. Questionable code in the decrypted DEX file 

This file is in fact another APK (Android Application) rather than a traditional HTML file designed to be displayed in a web browser. 

Figure 6. APK file disguised as an HTML file 

When the user launches the malware, it immediately asks for permission to install another app. Then it tries to install an application stored in the assets directory as introduction.html”. Theintroduction.html” is an APK file and real malicious behavior happens here. 

Figure 7. Dropper asks you to install the main payload 

When the dropped payload is about to be installed, it asks for several permissions to access sensitive personal information. 

Figure 8. Permissions required by the main malicious application 

It also registers several services and receivers to control notifications from the device and to receive commands from a remote Command and Control server. 

 Figure 9. Services and receivers registered by the main payload

By contrast, the malware uses a legitimate push SDK to receive commands from a remote server. Here are the complete list of commands and their purpose. 

 

Command name  Purpose 
note  sms message upload 
incoming_transfer  caller number upload 
del_phone_record  delete call log 
zhuanyi  set call forwarding with parameter 
clear_note  delete sms message 
assign_zhuanyi  set call forwarding 
file  file upload 
lanjie  block sms message from specified numbers 
allfiles  find all possible files and upload them 
email_send  send email 
record_telephone  call recording on 
inout  re-mapping on C2 server 
blacklist  register as blacklist 
listener_num  no function 
no_listener_num  disable monitoring a specific number 
rebuild  reset and reconnect with C2 
deleteFile  delete file 
num_address_list  contacts upload 
addContact  add contacts 
all_address_list  call record upload 
deleteContact  delete contacts 
note_intercept  intercept sms message from specified numbers 
intercept_all_phone  intercept sms message from all 
clear_date  delete all file 
clear_phone_contact  delete all contacts 
clear_phone_record  delete all call log 
per_note  quick sms message upload 
soft_name  app name upload 

 

Cybercriminals are constantly evolving and using new ways to bypass security checks, such as abusing legitimate signing keys. Fortunately, there was no damage to users due to this signing key leak. However, we recommend that users install security software on their devices to respond to these threats. Also, users are recommended to download and use apps from the official app stores. 

McAfee Mobile Security detects this threat as Android/Banker regardless of the application, is signed with the previously legitimate signing key. 

 

Indicators of Compromise 

 

SHA256  Name  Type 
7f4670ae852ec26f890129a4a3d3e95c079f2f289e16f1aa089c86ea7077b3d8  신한신청서  Dropper 
9e7c9b04afe839d1b7d7959ad0092524fd4c6b67d1b6e5c2cb07bb67b8465eda  신한신청서  Dropper 
21ec124012faad074ee1881236c6cde7691e3932276af9d59259df707c68f9dc  신한신청서  Dropper 
9621d951c8115e1cc4cf7bd1838b8e659c7dea5d338a80e29ca52a8a58812579  신한신청서  Dropper 
60f5deb79791d2e8c2799e9af52adca5df66d1304310d1f185cec9163deb37a2  보안인증서  Banker 
756cffef2dc660a241ed0f52c07134b7ea7419402a89d700dffee4cc6e9d5bb6  보안인증서  Banker 
6634fdaa22db46a6f231c827106485b8572d066498fc0c39bf8e9beb22c028f6  보안인증서  Banker 
52021a13e2cd7bead4f338c8342cc933010478a18dfa4275bf999d2bc777dc6b  보안인증서  Banker 
125772aac026d7783b50a2a7e17e65b9256db5c8585324d34b2e066b13fc9e12  보안인증서  Banker 
a320c0815e09138541e9a03c030f30214c4ebaa9106b25d3a20177b5c0ef38b3  보안인증서  Banker 
c7f32890d6d8c3402601743655f4ac2f7390351046f6d454387c874f5c6fe31f  보안인증서  Banker 
dbc7a29f6e1e91780916be66c5bdaa609371b026d2a8f9a640563b4a47ceaf92  보안인증서  Banker 
e6c74ef62c0e267d1990d8b4d0a620a7d090bfb38545cc966b5ef5fc8731bc24  보안인증서  Banker 

 

Domains: 

  • http[://]o20-app.dark-app.net 
  • http[://]o20.orange-app.today 
  • http[://]orange20.orange-app.today 

The post Fakecalls Android Malware Abuses Legitimate Signing Key appeared first on McAfee Blog.

Extortion Fraud is Still on the Rise

Authored by Lakshya Mathur and Sriram P 

McAfee Intelligence observed a huge spike in extortion email frauds over the past month. The intent of these fraudulent activities is to intimidate individuals into paying a specified amount of money as a ransom. 

Figure 1 shows the number of blackmail emails received over a month recently. 

Figure 1 – Stats for 20 February 2023 – 23rd March 2023

 

In this blog, we’ll delve into frauds that are becoming increasingly common in the digital age. We’ll first define what these frauds are and provide examples to help readers better understand the nature of these frauds. Additionally, we’ll explore how these frauds are on the rise, highlighting the reasons behind this trend and the impact it has on individuals. 

Finally, we’ll provide practical advice to help consumers protect themselves from these types of attacks. This will include a discussion of some of the most effective measures individuals can take to safeguard their personal and financial information from fraudsters. 

What are Extortion Frauds? 

Extortion emails are a type of scam where cybercriminals send threatening messages to individuals or organizations—demanding payment in exchange for not releasing sensitive or embarrassing information. These emails typically claim that the sender has compromising information, such as private photos or personal data, and threaten to share it with the recipient’s friends, family, or the public unless a payment is made. The payment is usually asked in the form of cryptocurrency, such as Bitcoin in the recent spam, which is difficult to trace and can be transferred quickly and anonymously. The goal of these emails is to scare the recipient into paying the demanded amount, even though there might not be any compromising information to release. 

Examples of Extortion fraud 

Scammers use different scareware sentiments like bad internet browsing habits, hacking for Wi-Fi, and hacking of networks because of hardware vulnerabilities. We’ll now examine various illustrations of extortion emails and analyze scammers’ strategies to intimidate victims into providing payment. By presenting various real-life examples, we can demonstrate how scammers use scareware tactics to manipulate and intimidate their victims into complying with their demands. By instilling fear, the scammers hope to provoke a sense of urgency in the victim, increasing the likelihood that they will pay the demanded ransom. 

Figure 2 – Extortion fraud Example 1 

 

Figure 2 is an illustration of a typical extortion email that scammers use to exploit their victims. In this instance, the scammer is claiming to have gained unauthorized access to the victim’s account through a security vulnerability in a Cisco router. The scammer is then threatening to expose embarrassing information about the victim unless a payment of $1,340 is made. 

The payment is demanded through a Bitcoin wallet address that the scammer has provided. In this example, the scammer has obfuscated the Bitcoin wallet address by adding spaces between the characters, which is a tactic used to make it harder to track the payment. Now, let us examine another instance of extortion emails. 

Figure 3 – Extortion fraud example 2 

 

Figure 3 is another example of an extortion email that scammers use to trick and manipulate their victims. In this case, the attacker is claiming to have gained unauthorized access to the victim’s accounts and has deployed trojans and viruses on the victim’s system. The scammer is also blackmailing the victim by alleging that they have explicit adult content about the victim and the victim’s web browsing history. The purpose of this is to instill fear and provoke a sense of urgency in the victim. 

Like the previous example, the scammer has provided a Bitcoin wallet address for the victim to make a ransom payment of $950. Additionally, the attacker has explained that the virus they’ve deployed is undetectable by antivirus software because they’ve used drivers that update the virus every few hours. 

Use of Cryptocurrency 

Cryptocurrency tools are the most common way these scammers ask for a ransom. They use this tactic because it is difficult to trace and can be sent quickly and anonymously to other platforms. We noticed that scammers were demanding ransom payments through Bitcoin wallets. So, we tried to gather statistics on the number of unique Bitcoin wallets we came across in the past month. 

Figure 4 – Unique Bitcoin Stats for 20th February 2023 – 23rd March 2023 

We checked these Bitcoin addresses to see what their transactions activities are and their reputation on the blockchain and Bitcoin abuse database. Below are some snapshots of the transaction of these addresses. 

 

Figure 5 – Bitcoin received, and abuse report count for Bitcoin address 

As illustrated in Figure 5, it is clear that the Bitcoin addresses mentioned in these extortion emails have numerous abuse reports against them. Additionally, some ransom payments have been received through these addresses. Our intelligence also collected weekly trends on how much money they had within them.

Figure 6 – Total Amount received (US Dollars) in that week  

Figure 6 shows that the amount of money received in these Bitcoin addresses is increasing weekly. This implies that scammers are successfully extorting money from more consumers. 

How to avoid these frauds? 

If you receive extortion emails, follow the steps outlined below. 

  • Don’t make any decisions quickly and don’t panic. If you panic that will be a win for these scammers. 
  • Mostly the stuff they scare you about in the mail is always false. As soon as you receive such think twice before sending payment emails, to block them and delete them. 
  • Try to search important keywords on your search engines, for example, if scammers are claiming to exploit Cisco router vulnerabilities search that vulnerability with keywords like ‘BTC’, ‘hack’, and some other keywords from the email, and you will find many results which will help you to understand that the scammer’s claims are only false. 
  • Try to discover more about the email you got, you can search for the sender’s address, the subject of the mail, or even certain paragraphs from the mail on the internet. You will surely get information on how these emails are only scareware.
  • Keep yourself educated on such scams so that you can protect yourself.
  • Keep your antivirus updated and do timely full scans of your machines.
  • Don’t surf on questionable web pages or download illegal/cracked software. 

Despite advancements in technology, extortion frauds continue to increase as seen in this blog. However, the best defense against such scams is to remain calm, and informed, and to make others aware of such frauds. By following the steps mentioned above, such as not responding to or paying any ransom demands, keeping your system and software updated, using strong passwords, and being wary of unusual emails or links, you can protect yourself from falling victim to these frauds. It is important to stay vigilant and to report any questionable activity to the appropriate authorities. By taking these precautions, you can help prevent yourself and others from becoming victims of extortion fraud. 

The post Extortion Fraud is Still on the Rise appeared first on McAfee Blog.

How To Prevent Ransomware

By: McAfee

Ransomware. Even the name sounds scary. 

When you get down to it, ransomware is one of the nastiest attacks a hacker can wage. They target some of our most important and precious things—our files, our photos, and our information stored on our devices. Think about suddenly losing access to all of them and being forced to pay a ransom to get access back. Worse yet, paying the ransom is no guarantee the hacker will return them. 

That’s what a ransomware attack does. Broadly speaking, it’s a type of malware that infects a network or a device and then typically encrypts the files, data, and apps stored on it, digitally scrambling them so the proper owners can’t access them. Only a digital key can unlock them—one that the hacker holds. 

Nasty for sure, yet you can take several steps that can greatly reduce the risk of it happening to you. Our recently published Ransomware Security Guide breaks them down for you, and in this blog we’ll look at a few reasons why ransomware protection is so vital. 

How bad is ransomware, really? 

The short answer is pretty bad—to the tune of billions of dollars stolen from victims each year. Ransomware targets people and their families just as explained above. Yet it also targets large organizations, governments, and even companies that run critical stretches of energy infrastructure and the food supply chain. Accordingly, the ransom amounts for these victims climb into the millions of dollars.  

A few recent cases of large-scale ransomware attacks include:  

  • JBS Foods, May 2021 – Organized ransomware attackers targeted JBS’s North American and Australian meat processing plants, which disrupted the distribution of food to supermarkets and restaurants. Fearing further disruption, the company paid more than $11 million worth of Bitcoin to the hacking group responsible.   
  • Colonial Pipeline, May 2021 – In an attack that made major headlines, a ransomware attack shut down 5,500 miles of pipeline along the east coast of the U.S. Hackers compromised the network with an older password found on the dark web, letting the hackers inject their malware into Colonial’s systems. The pipeline operator said they paid nearly $4.5 million to the hackers responsible, some of which was recovered by U.S. law enforcement.  
  • Kaseya, July 2021 – As many as 1,500 companies had their data encrypted by a ransomware attack that followed an initial ransomware attack on Kaseya, a company that provides IT solutions to other companies. Once the ransomware infiltrated Kaseya’s systems, it quickly spread to Kaseya’s customers. Rather than pay the ransom, Kaseya’ co-operated with U.S. federal law enforcement and soon obtained a decryption key that could restore any data encrypted in the attack.  

Who’s behind such attacks? Given the scope and scale of them, it’s often organized hacking groups. Put simply, these are big heists. It demands expertise to pull them off, not to mention further expertise to transfer large sums of cryptocurrency in ways that cover the hackers’ tracks.  

As for ransomware attacks on people and their families, the individual dollar amounts of an attack are far lower, typically in the hundreds of dollars. Again, the culprits behind them may be large hacking groups that cast a wider net for individual victims, where hundreds of successful attacks at hundreds of dollars each quickly add up. One example: a hacker group that posed as a government agency and as a major retailer, which mailed out thousands of USB drives infected with malware 

Other ransomware hackers who target people and families are far less sophisticated. Small-time hackers and hacking groups can find the tools they need to conduct such attacks by shopping on the dark web, where ransomware is available for sale or for lease as a service (Ransomware as a Service, or RaaS). In effect, near-amateur hackers can grab a ready-to-deploy attack right off the shelf. 

Taken together, hackers will level a ransomware attack at practically anyone or any organization—making it everyone’s concern. 

How does ransomware end up on computers and phones? 

Hackers have several ways of getting ransomware onto one of your devices. Like any other type of malware, it can infect your device via a phishing link or a bogus attachment. It can also end up there by downloading apps from questionable app stores, with a stolen or hacked password, or through an outdated device or network router with poor security measures in place. And as mentioned above, infected storage devices provide another avenue. 

Social engineering attacks enter the mix as well, where the hacker poses as someone the victim knows and gets the victim to either download malware or provide the hacker access to an otherwise password-protected device, app, or network. 

And yes, ransomware can end up on smartphones as well.  

Smartphone ransomware can encrypt files, photos, and the like on a smartphone, just as it can on computers and networks. Yet other forms of mobile ransomware don’t have to encrypt data to make the phone unusable. The “Lockerpin” ransomware that has struck some Android devices in the past would change the PIN number that locked the phone. Other forms of lock screen ransomware would simply paste a warning over the home screen with a “pay up, or else” message. 

Still, ransomware isn’t as prevalent on smartphones as it is on computers, and there are several reasons why. For the most part, smartphone ransomware relies on people downloading malicious apps from app stores. Both Google Play and Apple’s App Store both do their part to keep their virtual shelves free of malware-laden apps with a thorough submission process, as reported by Google and Apple 

Yet, bad actors find ways to sneak malware into the stores. Sometimes they upload an app that’s initially clean and then push the malware to users as part of an update. Other times, they’ll embed the malicious code so that it only triggers once it’s run in certain countries. They will also encrypt malicious code in the app that they submit, which can make it difficult for reviewers to sniff out.   

Further, Android allows users to download apps from third-party app stores that may or may not have a thorough app submission process in place, which can make them more susceptible to hosting malicious apps. Moreover, some third-party app stores are actually fronts for organized cybercrime gangs, built specifically to distribute malware.   

Basic steps to protect yourself from a ransomware attack. 

First, back up your data and files.

The people behind these attacks play on one of your greatest fears—that those important and precious things on your device might be gone forever. Yet with a backup, you have little to fear. You can simply restore any data and files that may have come under attack. Consider using a reputable cloud storage service that you protect with a strong, unique password. Similarly, you can back up your data locally on an external drive that you keep disconnected from your network and stored in a secure location. So while a backup won’t prevent an attack, it can most certainly minimize any threat or damage from one. 

Be careful of what you click.

Ransomware attackers use phishing emails, bogus direct messages in social media, and texts to help install malware on your device. Many of these messages can look quite legitimate, like they’re coming from a brand you know, a financial institution, or even the government. The links embedded in those messages will take you to some form of malicious website where you’re prompted to download a phony file or form—which is actually malware. Similarly, some phishing emails will simply send malware to the recipient in the form of a malicious attachment that masquerades as a legitimate document like an invoice, spreadsheet, or shipping notice. 

Use online protection software.

This provides your first line of defense. Online protection software includes several features that can stop a ransomware attack before it takes root:  

  • Safe surfing features that warn you of malicious downloads, attachments, and websites. 
  • Strong antivirus that spots and neutralizes the latest malware threats with the latest antivirus technologies. 
  • Vulnerability scanners that help keep your device and its apps up to date with the latest security measures. 
  • A firewall that helps prevent intruders from accessing the devices on your network—and the files on them. 

Yet more ways you can prevent ransomware attacks. 

That list is just for starters. Our Ransomware Security Guide goes even deeper on the topic. 

It gets into the details of what ransomware looks like and how it works, followed by the straightforward things you can do to prevent it, along with the steps to take if the unfortunate ends up happening to you or someone you know. 

Ransomware is one of the nastiest attacks going, because it targets our files, photos, and information, things we don’t know where we’d be without. Yet it’s good to know you can indeed lower your risk with a few relatively steps. Once you have them in place, chances are a good feeling will come over you, the one that comes with knowing you’ve protected what’s precious and important to you. 

The post How To Prevent Ransomware appeared first on McAfee Blog.

How Private is WhatsApp Really? Staying Safer While Using the App.

By: McAfee

It’s important to note that the only time your communications are encrypted is when they’re in transit. They’re otherwise plain as day to see or hear. Thus, anyone who can open your phone can tap the app and access them (provided you don’t lock your phone or the WhatsApp app itself). And like any other message or photo that you send over the internet, nothing prevents the recipient from sharing your message with others by taking a screenshot or simply forwarding a photo to someone else. 

With that, no form of messaging is 100% private. Not WhatsApp. Not other messaging apps like it, with or without encryption. If you want to keep something entirely private, whether it’s a photo or a message, don’t send it over the internet. 

Does WhatsApp store your messages? 

Generally no, yet understanding the specifics calls for diving into their privacy policy. 

Once again, WhatsApp does not view your messages or listen to your calls. It only temporarily stores messages on their servers in the case of a few exceptions. As of April 2023, its policy states: 

We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers.  

In some cases, undelivered messages are kept in encrypted form on WhatsApp’s servers for up to 30 days or until the message is delivered. Also, WhatsApp may store media that you forward in a message temporarily in encrypted form on their servers to aid in more efficient delivery of additional forwards. 

What info does WhatsApp share with Meta (Facebook and Instagram)? 

Facebook (now known as Meta) purchased WhatsApp in 2014. Today, as one of the companies that falls under the Meta umbrella, WhatsApp “[R]eceives information from, and shares information with, the other Meta Companies.” Per WhatsApp’s privacy policy: 

WhatsApp must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.  

Also per its privacy policy, WhatsApp (and Meta) uses that information: 

We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services. 

What does WhatsApp collect specifically? That may include location information if you’re using location-based services in the app. It may also include location information even if you aren’t using those services.  

In addition to location information, it may also include the following: 

  • Hardware model and operating system information. 
  • App version and browser information. 
  • Mobile network and connection information (including phone number, mobile operator, or ISP). 
  • Language and time zone. 
  • IP address and device operations information. 
  • Identifiers, including identifiers unique to “Meta Company Products” associated with the same device or account. 
  • Usage and log information about your activity, including how you use their services, your services settings, how you interact with others using those services, and the time, frequency, and duration of your activities and interactions. 

Why does WhatsApp collect this information? The company may use it for the “safety, security, and integrity” of the app experience. It may use that information for marketing purposes as well. (Think targeted ads.) Likewise, WhatsApp may share this information with select third parties for the same purposes. 

So while WhatsApp may not know what’s in your messages, it potentially knows a great deal about you—like where you are, how you’re using their app, and for how long. And if you have a Facebook account, that may extend to your interests, what ads you’ve clicked on, which ones led to purchase, along with all the other information that Facebook knows about you 

This is the “value exchange” that we talk about in our blogs so often, where you gain the value of using a  free app in exchange for something else, typically personal information that is used for marketing purposes. By agreeing to the terms of the user agreement you clicked when you first installed the app, you became a legally binding participant in this exchange. 

A few steps for making your time on WhatsApp more private and secure. 

Protect your privacy with a PIN. 

For starters, you can keep a thief or snoop from getting into your phone altogether by setting a screen lock with a PIN, facial recognition, or gesture lock. Surprisingly, from our recent global research found that only 56% of adults said that they protect their smartphone with some form of a screen lock. If you find yourself among them, consider making a change. Locking your phone offers terrific peace of mind in the event your phone gets lost or stolen.  

Additionally, WhatsApp also allows you to create a PIN for accessing the app itself. You can find this setting in Settings > Account > Two-Step verification. With both in place, you can effectively double-lock WhatsApp. As with any PIN, never give it out to anyone. Sharing it could compromise your security. 

Enable security notifications. 

WhatsApp has a setting that sends a notification in the event your security PIN code changes. If you have the app installed on multiple devices, you will need to enable it on those devices as well for it to work. You can enable this setting in Settings > Account > Security Notifications. 

Lock down your privacy settings. 

A quick trip to Settings > Privacy can limit what other WhatsApp users see and know about you. In that menu, you’ll see that you have several privacy options: 

  • Last Seen & Online 
  • Profile Photo 
  • About 
  • Groups 
  • Status 

Setting these to “My Contacts” will prevent the broader WhatsApp user base from seeing this information about you. That includes potential spammers and scammers, thus taking this step can make you more private. So just in the same way we recommend that you set your social media accounts to “friends and family only,” we recommend doing the same here.   

Turn off location services for WhatsApp. 

Although WhatsApp can determine your location by other means, you can limit it from locating you with pinpoint accuracy by disabling location services for the app.  

On an iOS device, you can do that by going into Settings > Privacy & Security > Location Services and then scrolling down until you find WhatsApp. From there, you can disable its permissions with a tap.  

For Android, on your phone’s home screen, find the WhatsApp icon, then touch and hold it. Tap “App Info,” then “Permissions” then “Location.” Finally, select “Deny.”  

Don’t talk to strangers—and don’t click their links. 

As it is on so many platforms today, scammers abound. WhatsApp is no different, where scammers spin up bogus accounts and attempt to start conversations with other users. The way they go about it varies. They may try to kindle a romance scam, they may masquerade as a business representative, or even pose as a tax collector or other government official. The aim is always the same, though. They want to steal your personal information or trick you into forking over your money. Don’t take chances. Don’t talk to strangers. 

Other scammers will send messages with malicious links. Just as you shouldn’t follow links or open files from strangers in other apps, don’t do open them on WhatsApp either. Those links are simply gateways to scam sites and malware. 

Do you back up your WhatsApp chats? You’ll want to know this. 

If you back up your WhatsApp message histories in the cloud with Apple or Google, they are not encrypted. Once again, you can encrypt them while they are in transit by using “End-to-End Encrypted Backup,” but the histories themselves are not encrypted when they are stored in the cloud.  

For those who are particularly privacy-conscious, the idea of their messages, plus any attached photos and messages, being stored without encryption may give them pause. Even if that is in a relatively secure cloud service such as Apple’s or Google’s. Yet the risk of data breaches remains, as does the risk of a bad actor gaining access to one’s cloud account, such as through a stolen password. 

So, for an increased degree of privacy and security, you may want to consider disabling cloud backup for your WhatsApp messages. 

Protect your phone too. 

Comprehensive online protection software can protect your phone in the same ways that it protects your laptops and computers. Installing it can protect your privacy, keep you safe from attacks on public Wi-Fi, and automatically block unsafe websites and links (like the ones that might come to you in a spammy WhatsApp message), just to name a few things it can do. In all, given how much of our lives center around our phone—shopping, finances, splitting a dinner bill with friends, and so on, protecting your phone and the things you do on it makes sense. 

Know how to remotely lock or erase your phone. 

There’s a good chance you’ve experienced that moment of panic—the moment when you think you’ve really lost your phone, followed by the deep relief when you finally find it. But what happens if your phone ends up getting lost or stolen? A combination of device tracking, device locking, and remote erasing can help protect your phone and the data on it.  

Different device manufacturers have different ways of going about it, but the result is the same—you can you’re your phone, prevent others from using it, and even erase it if you’re truly worried that it’s in the wrong hands or simply gone for good. Apple provides iOS users with a step-by-step guide, and Google offers up a guide for Android users as well.  

WhatsApp: Pretty private, to a point. 

WhatsApp is indeed quite private when it comes to messages and voice communications when they are transmitted between people—yet not so much when it comes to other data that the app collects while you’re using it. 

While much of that data collection occurs thanks to the terms of its user agreement and privacy policy, you can take a few steps to limit it to a degree. You can take yet more steps that can make the time you spend on WhatsApp more secure as well. 

As with any free app, using it involves some sort of value exchange. Understanding what information the app does and does not collect can help you determine if that value exchange is right for you.  

The post How Private is WhatsApp Really? Staying Safer While Using the App. appeared first on McAfee Blog.

Goldoson: Privacy-invasive and Clicker Android Adware found in popular apps in South Korea

Authored by SangRyol Ryu

McAfee’s Mobile Research Team discovered a software library we’ve named Goldoson, which collects lists of applications installed, and a history of Wi-Fi and Bluetooth devices information, including nearby GPS locations. Moreover, the library is armed with the functionality to perform ad fraud by clicking advertisements in the background without the user’s consent. The research team has found more than 60 applications containing this third-party malicious library, with more than 100 million downloads confirmed in the ONE store and Google Play app download markets in South Korea. While the malicious library was made by someone else, not the app developers, the risk to installers of the apps remains. 

McAfee Mobile Security detects this threat as Android/Goldoson and protects customers from this and many other mobile threats. McAfee is a member of the App Defense Alliance focused on protecting users by preventing threats from reaching their devices and improving app quality across the ecosystem. We reported the discovered apps to Google, which took prompt action. Google has reportedly notified the developers that their apps are in violation of Google Play policies and fixes are needed to reach compliance. Some apps were removed from Google Play while others were updated by the official developers. Users are encouraged to update the apps to the latest version to remove the identified threat from their devices. 

Top 9 applications previously infected by Goldoson on Google Play

How does it affect users? 

The Goldoson library registers the device and gets remote configurations at the same time the app runs. The library name and the remote server domain varies with each application, and it is obfuscated. The name Goldoson is after the first found domain name. 

Mutating class names

Remote configuration contains the parameters for each of functionalities and it specifies how often it runs the components. Based on the parameters, the library periodically checks, pulls device information, and sends them to the remote servers. The tags such as ‘ads_enable’ or ‘collect_enableindicates each functionality to work or not while other parameters define conditions and availability. 

A response of remote configuration

A response of remote configuration

The library includes the ability to load web pages without user awareness. The functionality may be abused to load ads for financial profit. Technically, the library loads HTML code and injects it into a customized and hidden WebView and it produces hidden traffic by visiting the URLs recursively. 

Pages loaded without user perception
Pages loaded without user perception

Collected data is sent out periodically every two days but the cycle is subject to change by the remote configuration. The information contains some sensitive data including the list of installed applications, location history, MAC address of Bluetooth and Wi-Fi nearby, and more. This may allow individuals to be identified when the data is combined. The following tables show the data observed on our test device. 

Collected Data sent out in JSON format
Collected Data sent out in JSON format

Google Play considers the list of installed apps to be personal and sensitive user data and requires a special permission declaration to get it. Users with Android 11 and above are more protected against apps attempting to gather all installed apps. However, even with the recent version of Android, we found that around 10% of the apps with Goldoson have the permission “QUERY_ALL_PACKAGES” that allows them to access app information. 

Likewise, with Android 6.0 or higher, users may be asked for permissions such as Location, Storage, or Camera at runtime. If user allows the location permission, the app can access not only GPS data but also Wi-Fi and Bluetooth device information nearby. Based on BSSID (Basic Service Set Identifier) and RSSI (Received Signal Strength Indicator), the application can determine the location of the device more accurately than GPS, especially indoors. 

A demo of runtime permission request

Where do the apps come from?

The infected applications come from various Android application stores. More than 100 million downloads have been tracked through Google Play. After that, ONE store, Korea’s leading app store, follows with about 8 million installations. 

Conclusion

As applications continue to scale in size and leverage additional external libraries, it is important to understand their behavior. App developers should be upfront about libraries used and take precautions to protect users’ information. McAfee Mobile Security products can also help detect threats and protect you from not only malware but also unwanted programs. For more information, visit our McAfee Mobile Security. 

Identified Apps and Goldoson Domains

Domains

  • bhuroid.com
  • enestcon.com
  • htyyed.com
  • discess.net
  • gadlito.com
  • gerfane.com
  • visceun.com
  • onanico.net
  • methinno.net
  • goldoson.net
  • dalefs.com
  • openwor.com
  • thervide.net
  • soildonutkiel.com
  • treffaas.com
  • sorrowdeepkold.com
  • hjorsjopa.com
  • dggerys.com
  • ridinra.com
  • necktro.com
  • fuerob.com
  • phyerh.net
  • ojiskorp.net
  • rouperdo.net
  • tiffyre.net
  • superdonaldkood.com
  • soridok2kpop.com

List of Apps and Current Status

Package Name  Application Name  GooglePlay Downloads  GP
Status 
com.lottemembers.android  L.POINT with L.PAY  10M+   Updated* 
com.Monthly23.SwipeBrickBreaker  Swipe Brick Breaker  10M+  Removed** 
com.realbyteapps.moneymanagerfree  Money Manager Expense & Budget  10M+  Updated* 
com.skt.tmap.ku  TMAP – 대리,주차,전기차 충전,킥보  10M+  Updated* 
kr.co.lottecinema.lcm  롯데시네마  10M+  Updated* 
com.ktmusic.geniemusic  지니뮤직 – genie  10M+  Updated* 
com.cultureland.ver2  컬쳐랜드[컬쳐캐쉬]  5M+  Updated* 
com.gretech.gomplayerko  GOM Player  5M+  Updated* 
com.megabox.mop  메가박스(Megabox)  5M+  Removed** 
kr.co.psynet  LIVE Score, Real-Time Score  5M+  Updated* 
sixclk.newpiki  Pikicast  5M+  Removed** 
com.appsnine.compass  Compass 9: Smart Compass  1M+  Removed** 
com.gomtv.gomaudio  GOM Audio – Music, Sync lyrics  1M+  Updated* 
com.gretech.gomtv  TV – All About Video  1M+  Updated* 
com.guninnuri.guninday  전역일 계산기 디데이 곰신톡군인  1M+  Updated* 
com.itemmania.imiapp   아이템매니아게임 아이템 거래  1M+  Removed** 
com.lotteworld.android.lottemagicpass  LOTTE WORLD Magicpass  1M+  Updated* 
com.Monthly23.BounceBrickBreaker  Bounce Brick Breaker  1M+  Removed** 
com.Monthly23.InfiniteSlice  Infinite Slice  1M+  Removed** 
com.pump.noraebang  나홀로 노래방쉽게 찾아 이용하는  1M+  Updated* 
com.somcloud.somnote  SomNote – Beautiful note app  1M+  Removed** 
com.whitecrow.metroid  Korea Subway Info : Metroid  1M+  Updated* 
kr.co.GoodTVBible  GOODTV다번역성경찬송  1M+  Removed** 
kr.co.happymobile.happyscreen  해피스크린해피포인트를 모으  1M+  Updated* 
kr.co.rinasoft.howuse  UBhind: Mobile Tracker Manager  1M+  Removed** 
mafu.driving.free  스피드 운전면허 필기시험  1M+  Removed** 
com.wtwoo.girlsinger.worldcup  이상형 월드컵  500K+  Updated* 
kr.ac.fspmobile.cu  CU편의점택배  500K+  Removed** 
com.appsnine.audiorecorder  스마트 녹음기 : 음성 녹음기  100K+  Removed** 
com.camera.catmera  캣메라 [순정 무음카메라]  100K+  Removed** 
com.cultureland.plus  컬쳐플러스:컬쳐랜드 혜택 더하기  100K+  Updated* 
com.dkworks.simple_air  창문닫아요(미세/초미세먼지/WHO …  100K+  Removed** 
com.lotteworld.ticket.seoulsky  롯데월드타워 서울스카이  100K+  Updated* 
com.Monthly23.LevelUpSnakeBall  Snake Ball Lover  100K+  Removed** 
com.nmp.playgeto  게토(geto) – PC 게이머 필수   100K+  Removed** 
com.note.app.memorymemo  기억메모심플해서 좋은 메모장  100K+  Removed** 
com.player.pb.stream  풀빵 : 광고 없는 유튜브 영상  100K+  Removed** 
com.realbyteapps.moneya  Money Manager (Remove Ads)  100K+  Updated* 
com.wishpoke.fanciticon  Inssaticon – Cute Emoticons, K  100K+  Removed** 
marifish.elder815.ecloud  클라우드런처  100K+  Updated* 
com.dtryx.scinema  작은영화관  50K+  Updated* 
com.kcld.ticketoffice  매표소뮤지컬문화공연 예매& …  50K+  Updated* 
com.lotteworld.ticket.aquarium  롯데월드 아쿠아리움  50K+  Updated* 
com.lotteworld.ticket.waterpark  롯데 워터파크  50K+  Updated* 
com.skt.skaf.l001mtm091  T map for KT, LGU+  50K+  Removed** 
org.howcompany.randomnumber  숫자 뽑기  50K+  Updated* 
com.aog.loader  로더(Loader) – 효과음 다운로드   10K+  Removed** 
com.gomtv.gomaudio.pro  GOM Audio Plus – Music, Sync l  10K+  Updated* 
com.NineGames.SwipeBrickBreaker2  Swipe Brick Breaker 2  10K+  Removed** 
com.notice.safehome  안심해안심귀가 프로젝트  10K+  Removed** 
kr.thepay.chuncheon  불러봄내춘천시민을 위한 공공  …  10K+  Removed** 
com.curation.fantaholic  판타홀릭아이돌 SNS   5K+  Removed** 
com.dtryx.cinecube  씨네큐브  5K+  Updated* 
com.p2e.tia.tnt  TNT  5K+  Removed** 
com.health.bestcare  베스트케어위험한 전자기장, …  1K+  Removed** 
com.ninegames.solitaire  InfinitySolitaire  1K+  Removed** 
com.notice.newsafe  안심해 : 안심지도  1K+  Removed** 
com.notii.cashnote  노티아이 for 소상공인  1K+  Removed** 
com.tdi.dataone  TDI News – 최초 데이터 뉴스   1K+  Removed** 
com.ting.eyesting  눈팅여자들의 커뮤니티  500+  Removed** 
com.ting.tingsearch  팅서치 TingSearch  50+  Removed** 
com.celeb.tube.krieshachu  츄스틱 : 크리샤츄 Fantastic  50+  Removed** 
com.player.yeonhagoogokka  연하구곡  10+  Removed** 

* Updated means that the recent application on Google Play does not contain the malicious library. 

** Removed means the application is not available on Google Play as of the time of posting. 

The post Goldoson: Privacy-invasive and Clicker Android Adware found in popular apps in South Korea appeared first on McAfee Blog.

How a VPN Can Make Your Time Online More Private and Secure

What is a VPN (virtual private network)? And how can it make your time online more secure—and a little more private too? Here we’ll take a look at what a VPN is, what it has to offer, and how that benefits you.

What is a VPN and how does it protect me?

A VPN is an app that you install on your device to help keep your data safe as you browse the internet. When you turn on your VPN app, your device makes a secure connection to a VPN server that routes internet traffic. Securely. This keeps your online activity private on any network, shielding it from prying eyes. So, while you’re on a VPN, you can browse and bank with the confidence that your passwords, credentials, and financial info are secure. If any malicious actors try to intercept your web traffic, they’ll only see garbled content thanks to your VPN’s encryption functionality.

Does a VPN change my IP address?

Every internet connection is assigned a unique set of numbers called an IP address, which is tied to info such as geographic location or an Internet Service Provider (ISP). A VPN replaces your actual IP address to make it look like you’ve connected to the internet from the physical location of the VPN server, rather than your real location. This is just one reason why so many people use VPNs.

How can I use a VPN to change my IP address?

To change your IP address, you simply open your VPN app, select the server location you’d like to connect to, and you’re done. You’re now browsing with a new IP address. If you’d like to make sure your IP has changed, open a browser and search for “What’s my IP address” and then select one of the results.

When should I use a VPN?

An ideal case for using a VPN is when you’re using public Wi-Fi at the airport, a café, hotel, or just about any place where “free Wi-Fi” is offered. The reason being is that these are open networks, and any somewhat enterprising cybercriminal can tap into these networks and harvest sensitive info as a result. One survey showed that 39% of internet users worldwide understand public Wi-Fi is unsafe, yet some users still bank, shop, and do other sensitive things on public Wi-Fi despite the understood risks.

Further, you have your privacy to consider. You can use a VPN to help stop advertisers from tracking you. Searches you perform and websites you visit won’t be traced back to you, which can prevent advertisers from gleaning info about you and your online habits in general. Moreover, some ISPs collect the browsing history of their users and share it with advertisers and other third parties. A VPN can prevent this type of collection as well.

Can a VPN protect my search history?

A VPN protects your search history through the secure connection you share. When you search for a website or type a URL into your navigation bar, your device sends something called a DNS request, which translates the website into the IP address of the web server. This is how your browser can find the website and serve its content to you. By encrypting your DNS requests, a VPN can hide your search habits and history from those who might use that info as part of building a profile of you. This type of info might be used in a wide variety of ways, from legitimately serving targeted ads to nefarious social engineering.

Are VPNs and “Incognito Mode” and “Private Mode” in browsers the same thing?

Note that a VPN is quite different and far, far more comprehensive than using “Private Mode” or “Incognito Mode” on your browser. Those modes only hide your search history locally on your device — not from others on the internet, like ISPs and advertisers.

Does a VPN make me anonymous?

No, a VPN can’t make you anonymous. Not entirely, anyway. They help secure what you’re doing, but your ISP still knows when you’re using the internet. They just can’t see what you’re doing, what sites you visit, or how long you’ve been on a site.

What about services like Apple’s Private Relay?

Apple’s Private Relay is similar to a VPN in that it changes your IP address so websites you visit can’t tell exactly where you are. It works on iOS and Macs as part of an iCloud+ subscription. Yet there is one important distinction: it only protects your privacy while surfing with the Safari browser.

Per Apple, it works like this:

When Private Relay is enabled, your requests are sent through two separate, secure internet relays. Your IP address is visible to your network provider and to the first relay, which is operated by Apple. Your DNS records are encrypted, so neither party can see the address of the website you’re trying to visit. The second relay, which is operated by a third-party content provider, generates a temporary IP address, decrypts the name of the website you requested, and connects you to the site. All of this is done using the latest internet standards to maintain a high-performance browsing experience while protecting your privacy.

Note that as of this writing, Apple Private Relay is not available in all countries and regions. If you travel somewhere where Private Relay isn’t available, it will automatically turn off and will notify you when it’s unavailable and once more when it’s active again. You can learn more about it here and how you can enable it on your Apple devices.

Do I need a VPN if I have Apple’s Private Relay?

As mentioned above, Private Relay only works with Safari on iOS and macOS as part of an iCloud+ subscription. Even if you are using an Apple device, a VPN is still a good idea because it will protect the info that your device sends outside Safari — such as any info passed along by your apps or any other browsers you might use.

How to get your own VPN

An unlimited VPN with bank-grade encryption comes as part of your McAfee+ subscription and provides the security and privacy benefits above with bank-grade encryption. Additionally, it turns on automatically any time you connect to an unsecured Wi-Fi network, which takes the guesswork out of when you absolutely need to use it.

In all, our VPN makes it practically impossible for cybercriminals or advertisers to access so that what you do online remains private and secure, so you can enjoy your time online with confidence.

The post How a VPN Can Make Your Time Online More Private and Secure appeared first on McAfee Blog.

What is a Botnet? And What Does It Have to Do with Protecting “Smart Home” Devices?

By: McAfee

The pop-up toaster as we know it first hit the shelves in 1926, under the brand name “Toastmaster.” With a familiar springy *pop*, it has ejected toast just the way we like it for nearly a century. Given that its design was so simple and effective, it’s remained largely unchanged. Until now. Thanks to the internet and so called “smart home” devices. 

Toasters, among other things, are all getting connected. And have been for a few years now, to the point where the number of connected Internet of Things (IoT) devices reaches well into the billions worldwide—which includes smart home devices.  

Businesses use IoT devices to track shipments and various aspects of their supply chain. Cities use them to manage traffic flow and monitor energy use. (Does your home have a smart electric meter?) And for people like us, we use them to play music on smart speakers, see who’s at the front door with smart doorbells, and order groceries from an LCD screen on our smart refrigerators—just to name a few ways we have welcomed IoT smart home devices into our households.  

In the U.S. alone, smart home devices make up a $30-plus billion marketplace per year. However, it’s still a relatively young marketplace. And with that comes several security issues.  

IoT security issues and big-time botnet attacks 

First and foremost, many of these devices still lack sophisticated security measures, which makes them easy pickings for cybercriminals. Why would a cybercriminal target that smart lightbulb in your living room reading lamp? Networks are only as secure as their least secure device. Thus, if a cybercriminal can compromise that smart lightbulb, it can potentially give them access to the entire home network it is on—along with all the other devices and data on it. 

These devices make desirable targets for another reason. They can easily get conscripted into botnets, networks of hijacked computers and devices used to amplify Distributed Denial of Service (DDoS) attacks that organize the devices into an attacking host that can flood a target with so much traffic that it cannot operate. DDoS attacks can shut down websites, disrupt service and even choke traffic across broad swathes of the internet.  

Remember the “Mirai” botnet attack of 2016, where hackers targeted a major provider of internet infrastructure? It ended up crippling traffic in concentrated areas across the U.S., including the northeast, Great Lakes, south-central, and western regions. Millions of internet users were affected, people, businesses, and government workers alike.  

Another headline-maker was the Amazon Web Services (AWS) attack in 2020. AWS provides cloud computing services to millions of businesses and organizations, large and small. Those customers saw slowdowns and disruptions for three days, which in turn slowed down and disrupted the people and services that wanted to connect with them.  

The Mirai and AWS stand out as two of the highest-profile DDoS attacks, yet smaller botnet attacks abound, ones that don’t make headlines. Still, they can disrupt the operations of websites, public infrastructure, and businesses, not to mention the well-being of people who rely the internet. 

Botnet attacks: Security shortcomings in IoT and smart home devices 

How do cybercriminals harness these devices for attacks? Well, as the case with many early IoT devices, the fault lies within the weak default passwords that many manufacturers employ when they sell these devices. These passwords include everything from “admin123” to the product’s name. The practice is so common that they get posted in bulk on hacking websites, making it easy for cybercriminals to simply look up the type of device they want to attack. 

Complicating security yet further is the fact that some IoT and smart home device manufacturers introduce flaws in their design, protocols, and code that make them susceptible to attack. The thought gets yet more unsettling when you consider that some of the flaws were found in things like smart door locks. 

The ease in which IoT devices can be compromised is a big problem. The solution, however, starts with manufacturers that develop IoT devices with security in mind. Everything in these devices will need to be deployed with the ability to accept security updates and embed strong security solutions from the get-go. 

Until industry standards get established to ensure such basic security, a portion of securing your IoT and smart home devices falls on us, as people and consumers. 

Steps for a more secure network and smart devices 

As for security, you can take steps that can help keep you safer. Broadly speaking, they involve two things: protecting your devices and protecting the network they’re on. These security measures will look familiar, as they follow many of the same measures you can take to protect your computers, tablets, and phones. 

Grab online protection for your smartphone. 

Many smart home devices use a smartphone as a sort of remote control, not to mention as a place for gathering, storing, and sharing data. So whether you’re an Android owner or iOS owner, use online protection software on your phone to help keep it safe from compromise and attack.  

Don’t use the default—Set a strong, unique password. 

One issue with many IoT devices is that they often come with a default username and password. This could mean that your device and thousands of others just like it all share the same credentials, which makes it painfully easy for a hacker to gain access to them because those default usernames and passwords are often published online. When you purchase any IoT device, set a fresh password using a strong method of password creation, such as ours. Likewise, create an entirely new username for additional protection as well. 

Use multi-factor authentication. 

Online banks, shops, and other services commonly offer multi-factor authentication to help protect your accounts—with the typical combination of your username, password, and a security code sent to another device you own (often a mobile phone). If your IoT device supports multi-factor authentication, consider using it there too. It throws a big barrier in the way hackers who simply try and force their way into your device with a password/username combination. 

Secure your internet router too. 

Another device that needs good password protection is your internet router. Make sure you use a strong and unique password there as well to help prevent hackers from breaking into your home network. Also consider changing the name of your home network so that it doesn’t personally identify you. Fun alternatives to using your name or address include everything from movie lines like “May the Wi-Fi be with you” to old sitcom references like “Central Perk.” Also check that your router is using an encryption method, like WPA2 or the newer WPA3, which will keep your signal secure. 

Upgrade to a newer internet router. 

Older routers may have outdated security measures, which may make them more prone to attack. If you’re renting yours from your internet provider, contact them for an upgrade. If you’re using your own, visit a reputable news or review site such as Consumer Reports for a list of the best routers that combine speed, capacity, and security. 

Update your apps and devices regularly. 

In addition to fixing the odd bug or adding the occasional new feature, updates often address security gaps. Out-of-date apps and devices may have flaws that hackers can exploit, so regular updating is a must from a security standpoint. If you can set your smart home apps and devices to receive automatic updates, even better. 

Set up a guest network specifically for your IoT devices. 

Just as you can offer your guests secure access that’s separate from your own devices, creating an additional network on your router allows you to keep your computers and smartphones separate from IoT devices. This way, if an IoT device is compromised, a hacker will still have difficulty accessing your other devices on your primary network, the one where you connect your computers and smartphones. 

Shop smart. 

Read trusted reviews and look up the manufacturer’s track record online. Have their devices been compromised in the past? Do they provide regular updates for their devices to ensure ongoing security? What kind of security features do they offer? And privacy features too? Resources like Consumer Reports can provide extensive and unbiased information that can help you make a sound purchasing decision. 

Don’t let botnets burn your toast 

As more and more connected devices make their way into our homes, the need to ensure that they’re secure only increases. More devices mean more potential avenues of attack, and your home networks is only as secure as the least secure device that’s on it. 

While standards put forward by industry groups such as UL and Matter have started to take root, a good portion of keeping IoT and smart home devices secure falls on us as consumers. Taking the steps above can help prevent your connected toaster from playing its part in a botnet army attack—and it can also protect your network and your home from getting hacked. 

It’s no surprise that IoT and smart home devices are raking in billions of dollars of years. They introduce conveniences and little touches into our homes that make life more comfortable and enjoyable. However, they’re still connected devices. And like anything that’s connected, they must get protected. 

The post What is a Botnet? And What Does It Have to Do with Protecting “Smart Home” Devices? appeared first on McAfee Blog.

What is a Zero-Day Threat?

By: McAfee

“Zero-day threat.” It may sound like the title of a hit film, yet it’s anything but.  

It’s a previously unknown vulnerability that hackers can exploit to unleash unforeseen attacks on computers, smartphones, or networks—making essentially any connected device or system potentially susceptible to attack. After all, today’s devices and code are complex and riddled with dependencies. Even with testing, vulnerabilities can remain elusive, until developers or hackers eventually discover them. 

The term “zero day” gets its name from the age of the threat, meaning that developers and security professionals have had “zero days” to address the threat, making it potentially quite damaging.  

And it’s not uncommon for major zero-day threats to make the headlines:  

  • In 2021, reports arose of Minecraft players coming under attack. Hackers discovered a vulnerability in the code that allowed them to take control of the computer playing the game, along with the files and information it contained. As it turned out, the threat was far more widespread. The vulnerable code involved a commonly used Java library, used by thousands and thousands of different applications worldwide, not just Minecraft, causing businesses, organizations, and governments to scour their applications for the affected Java library and put measures in place to mitigate the threat. 
  • Spring 2022 saw the rise of a vulnerability dubbed “Follina,” which allowed hackers to remotely take control over a system using a combination of a Microsoft Word document and a diagnostic support tool—which could put a person’s sensitive documents and account information at risk. Microsoft subsequently issued a security patch that disabled the attack vector. 
  • Corporate networks fall victim to zero-day vulnerabilities as well, such as in 2014 when hackers used an undiscovered vulnerability to break into the network of Sony Pictures Entertainment. Hackers raided unreleased copies of movies, scripts, and other information as part of the attack. 

Back in the early days of the internet, hackers typically released malware that was an annoyance, such as scrolling profanity across the screen or causing a malware-infected computer to crash. The examples above show how greatly that’s changed.  

Today, hackers use malware to make a profit, whether by holding your device and data hostage, tricking you into revealing your personal information so the hacker can access your financial accounts, or by installing spyware that secretly steals information like passwords and account info while you use your device. 

That’s what makes zero-day threats so dangerous for us today. Hackers can exploit zero-day vulnerabilities through different means, but traditionally web browsers have been the most common, due to their popularity. Attackers also send emails with attachments, or you might click a link in the body of an email that automatically downloads malware. All of these could now be putting you at risk. 

Likewise, security measures have come a long way since the early days. In particular, the antivirus applications included with today’s comprehensive online protection software have technologies in place that directly combat zero-day threats—specifically artificial intelligence (AI) and machine learning (ML). 

Without getting too technical about it, strong antivirus uses AI and ML to sniff out malware by looking at how an application or device is behaving and if that behavior looks suspicious based on past patterns. In other words, strong antivirus is smart. It can detect, block, and remove zero-day threats before they can do their damage. 

So, just as hackers exploit zero-day vulnerabilities, you can thwart zero-day vulnerabilities with strong antivirus.  

Protecting yourself from zero-day threats 

Today, McAfee registers an average of 1.1 million new malicious programs and potentially unwanted apps (PUA) each day, which makes zero-day protection an absolute boon for anyone who goes online—and online protection like ours offers some of the strongest antivirus protection you can get, as recognized by independent third-party labs 

Online protection software does a few other things for you as well when it comes to malware attacks: 

  • It alerts you of suspicious links in emails, texts, and direct messages before you click or tap on them, which can prevent bad actors from infecting your device with malware.  
  • It can also alert you of dangerous websites while you surf, once more steering you clear of phishing websites and other sites that host malware. 
  • And it includes a firewall, which can protect your network and the devices on them from attack by filtering both incoming and outgoing traffic. 

Beyond using online protection software with strong antivirus, you can take a few more steps that will keep you safer still: 

1. Update your browser, operating system, and applications

 In addition to often providing new features and functionality, updates fix the vulnerabilities in your apps and operating systems, which strengthens your protection against malware. 

2. Uninstall old apps

The more software you have, the more potential vulnerabilities you have. By uninstalling old apps, you leave hackers with fewer avenues of attack. Take a look at your computers and smartphones. Delete the old apps you no longer use, along with any accounts and data associated with them as well. Another benefit is that this can potentially reduce your risk if the companies behind those apps get hit by a data breach. 

3. Don’t click on links in emails, texts, and direct messages 

This is a good rule of thumb in general, but it can definitely help you protect against zero-day attacks. The same holds true for email attachments. Never open them from unknown senders. And if you receive one from a friend, family member, or co-worker, take a quick second to confirm that they sent it. Some attackers masquerade as people we know, and in some cases hack their accounts so they can spread malware in their name. 

Zero-day threats call for zero-day protection 

As the number of apps and devices on the internet have seen explosive growth in recent years, so has the volume of malware—much of it zero-day threats that take advantage of newly discovered vulnerabilities. Hidden within millions and millions of lines of code, dependencies, and interactions, zero-day threats will remain the rule, rather than the exception. 

However, antivirus technology has more than kept up, particularly by leaning on smart technologies that can detect zero-day threats before they become known threats. Using strong antivirus, as part of online protection software that contains even more security features still, remains an absolute best practice for anyone who spends any kind of time online. 

The post What is a Zero-Day Threat? appeared first on McAfee Blog.

How to Protect Yourself From Phishing Scams

By: McAfee

Ping, it’s a scammer! 

The sound of an incoming email, text, or direct message has a way of getting your attention, so you take a look and see what’s up. It happens umpteen times a week, to the extent that it feels like the flow of your day. And scammers want to tap into that with sneaky phishing attacks that catch you off guard, all with the aim of stealing your personal information or bilking you out of your money.  

Phishing attacks take several forms, where scammers masquerade as a legitimate company, financial institution, government agency, or even as someone you know. And they’ll come after you with messages that follow suit: 

  • “You have a package coming to you, but we’re having a problem with delivering it. Please click here to provide delivery information receive your package.” 
  • “We spotted what may be unusual activity on your credit card. Follow this link to confirm your account information.” 
  • “You owe back taxes. Send payment immediately using this link or we will refer your case to law enforcement.” 

You can see why phishing attacks can be so effective. Messages like these have an urgency to them, and they seem like they’re legit, or they at least seem like they might deal with something you might care about. But of course they’re just a ruse. And some of them can look and sound rather convincing. Or at least convincing enough that you’ll not only give them a look, but that you’ll also give them a click too. 

And that’s where the troubles start. Clicking the links or attachments sent in a phishing attack can lead to several potentially nasty things, such as: 

  • A phony login page where they scammer tries to steal account credentials from you. 
  • A malware download that can install keylogging software for stealing passwords and other information as you type. 
  • Spyware that hijacks information on your device and secretly sends it back to the scammer. 
  • Ransomware that holds a device and its data hostage until a fee is paid. (By the way, never pay off a ransomware threat. There’s no guarantee that payment will release your device and data back to you.) 

However, plenty of phishing attacks are preventable. A mix of knowing what to look for and putting a few security steps in place can help you keep scammers at bay. 

What do phishing attacks look like? 

How you end up with one has a lot to do with it.  

There’s a good chance you’ve already seen your share of phishing attempts on your phone. A text comes through with a brief message that one of your accounts needs attention, from an entirely unknown number. Along with it is a link that you can tap to follow up, which will send you to a malicious site. In some cases, the sender may skip the link and attempt to start a conversation with the aim of getting you to share your personal information or possibly fork over some payment with a gift card, money order, rechargeable debit card, or other form of payment that is difficult to trace and recover. 

In the case of social media, you can expect that the attack will come from an imposter account that’s doing its best to pose as one of those legitimate businesses or organizations we talked about, or perhaps as a stranger or even someone you know. And the name and profile pic will do its best to play the part. If you click on the account that sent it, you may see that it was created only recently and that it has few to no followers, both of which are red flags. The attack is typically conversational, much like described above where the scammer attempts to pump you for personal info or money. 

Attacks that come by direct messaging apps will work much in the same way. The scammer will set up a phony account, and where the app allows, a phony name and a phony profile pic to go along with it. 

Email gets a little more complicated because emails can range anywhere from a few simple lines of text to a fully designed piece complete with images, formatting, and embedded links—much like a miniature web page.  

In the past, email phishing attacks looked rather unsophisticated, rife with poor spelling and grammar, along with sloppy-looking layouts and images. That’s still sometimes the case today. Yet not always. Some phishing emails look like the real thing. Or nearly so. 

Examples of phishing attacks  

Case in point, here’s a look at a phishing email masquerading as a McAfee email:

There’s a lot going on here. The scammers try to mimic the McAfee brand, yet don’t quite pull it off. Still, they do several things to try and be convincing.  

Note the use of photography and the box shot of our software, paired with a prominent “act now” headline. It’s not the style of photography we use. Not that people would generally know this. However, some might have a passing thought like, “Huh. That doesn’t really look right for some reason.”  

Beyond that, there are a few capitalization errors, some misplaced punctuation, plus the “order now” and “60% off” icons look rather slapped on. Also note the little dash of fear it throws in at the top of the email with mention of “There are (42) viruses on your computer.”  

Taken all together, you can spot many email scams by taking a closer look, seeing what doesn’t feel right, and then trusting you gut. But that asks you to slow down, take a moment, and eyeball the email critically. Which people don’t always do. And that’s what scammers count on. 

Similar ploys see scammers pose as legitimate companies and retailers, where they either ask you to log into a bogus account page to check statement or the status of an order. Some scammers offer links to “discount codes” that are instead links to landing pages designed steal your account login information as well. Similarly, they may simply send a malicious email attachment with the hope that you’ll click it. 

In other forms of email phishing attacks, scammers may pose as a co-worker, business associate, vendor, or partner to get the victim to click a malicious link or download malicious software. These may include a link to a bogus invoice, spreadsheet, notetaking file, or word processing doc—just about anything that looks like it could be a piece of business correspondence. Instead, the link leads to a scam website that asks the victim “log in and download” the document, which steals account info as a result. Scammers may also include attachments to phishing emails that can install malware directly on the device, sometimes by infecting an otherwise everyday document with a malicious payload. 

Email scammers may also pose as someone you know, whether by propping up an imposter email account or by outright hijacking an existing account. The attack follows the same playbook, using a link or an attachment to steal personal info, request funds, or install malware. 

How to avoid phishing attacks 

While you can’t outright stop phishing attacks from making their way to your computer or phone, you can do several things to keep yourself from falling to them. Further, you can do other things that may make it more difficult for scammers to reach you. 

1. Pause and think about the message for a minute. 

The content and the tone of the message can tell you quite a lot. Threatening messages or ones that play on fear are often phishing attacks, such angry messages from a so-called tax agent looking to collect back taxes. Other messages will lean heavy on urgency, like the phony McAfee phishing email above that says your license has expired today and that you have “(42)” viruses. And during the holidays, watch out for loud, overexcited messages about deep discounts on hard-to-find items. Instead of linking you off to a proper ecommerce site, they may link you to a scam shopping site that does nothing but steal your money and the account information you used to pay them. In all, phishing attacks indeed smell fishy. Slow down and review that message with a critical eye. It may tip you off to a scam. 

2. Deal directly with the company or organization in question. 

Some phishing attacks can look rather convincing. So much so that you’ll want to follow up on them, like if your bank reports irregular activity on your account or a bill appears to be past due. In these cases, don’t click on the link in the message. Go straight to the website of the business or organization in question and access your account from there. Likewise, if you have questions, you can always reach out to their customer service number or web page. 

3. Consider the source. 

When scammers contact you via social media, that in of itself can be a tell-tale sign of a scam. Consider, would an income tax collector contact you over social media? The answer there is no. For example, in the U.S. the Internal Revenue Service (IRS) makes it quite clear that they will never contact taxpayers via social media. (Let alone send angry, threatening messages.) In all, legitimate businesses and organizations don’t use social media as a channel for official communications. They have accepted ways they will, and will not, contact you. If you have any doubts about a communication you received, contact the business or organization in question directly and follow up with one of their customer service representatives.  

4. Don’t download attachments. And most certainly don’t open them. 

Some phishing attacks involve attachments packed with malware like the ransomware, viruses, and keyloggers we mentioned earlier. If you receive a message with such an attachment, delete it. Even if you receive an email with an attachment from someone you know, follow up with that person. Particularly if you weren’t expecting an attachment from them. Scammers will often hijack or spoof email accounts of everyday people to spread malware. 

5. Hover over links to verify the URL. 

On computers and laptops, you can hover your cursor over links without clicking on them to see the web address. Take a close look at the addresses the message is using. If it’s an email, look at the email address. Maybe the address doesn’t match the company or organization at all. Or maybe it looks like it almost does, yet it adds a few letters or words to the name. This marks yet another sign that you may have a phishing attack on your hands. Scammers also use the common tactic of a link shortener, which creates links that almost look like strings of indecipherable text. These shortened links mask the true address, which may indeed be a link to scam site. Delete the message. If possible, report it. Many social media platforms and messaging apps have built-in controls for reporting suspicious accounts and messages. 

6. Go with who you know. 

On social media and messaging platforms, stick to following, friending, and messaging people who you really know. As for those people who contact you out of the blue, be suspicious. Sad to say, they’re often scammers canvassing these platforms for victims. Better yet, where you can, set your profile to private, which makes it more difficult for scammers select and stalk you for an attack. 

7. Remove your personal information from sketchy data broker sites. 

How’d that scammer get your phone number or email address anyway? Chances are, they pulled that information off a data broker site. Data brokers buy, collect, and sell detailed personal information, which they compile from several public and private sources, such as local, state, and federal records, plus third parties like supermarket shopper’s cards and mobile apps that share and sell user data. Moreover, they’ll sell it to anyone who pays for it, including people who’ll use that information for scams. You can help reduce those scam texts and calls by removing your information from those sites. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info.  

8. Use online protection software. 

Online protection software can protect you in several ways. First, it can offer safe browsing features that can identify malicious links and downloads, which can help prevent clicking them. Further, it can steer you away from dangerous websites and block malware and phishing sites if you accidentally click on a malicious link. And overall, strong virus and malware protection can further block any attacks on your devices. Be sure to protect your smartphones in addition to your computers and laptops as well, particularly given all the sensitive things we do on them, like banking, shopping, and booking rides and travel. 

What is phishing? Now you know, and how you can avoid it. 

Once phishing attacks were largely the domain of bogus emails, yet now they’ve spread to texts, social media, and messaging apps—anywhere a scammer can send a fraudulent message while posing as a reputable source. 

Scammers count on you taking the bait, the immediate feelings of fear or concern that there’s a problem with your taxes or one of your accounts. They also prey on scarcity, like during the holidays where people search for great deals on gifts and have plenty of packages on the move. With a critical eye, you can often spot those scams. Sometimes, a pause and a little thought is all it takes. You can stay one step ahead of scammers with the power of AI, our new McAfee Scam Protection can alert you when scam texts pop up on your device or phone. Removing the guessing and it can block risky sites if you accidentally follow a scam link in a text, email, social media, and more. And in the cases where a particularly cagey attack makes its way through, online protection software can warn you that the link you’re about to click is indeed a trap.  

Taken all together, you have plenty of ways you can beat scammers at their game. 

The post How to Protect Yourself From Phishing Scams appeared first on McAfee Blog.

How to Protect Yourself Against Tax Scams

Who else loves tax season besides accountants? Scammers. 

It’s high time of year for online risks here in the U.S. with the onset of tax season, where scammers unleash all manner of scams aimed at taxpayers. The complexity, and even uncertainty, of filing a proper tax return can stir up anxieties like, Have I filed correctly, Did I claim the right deductions, Will I get audited, and Will I get stung with a tax penalty are just a few—and these are the very same anxieties that criminals use as the cornerstone of their attacks.   

Yet like so many scams, tax scams give off telltale signs that they’re indeed not on the up-and-up. You have ways you can spot one before you get caught up in one. 

Scammers prey on the uncertainty of tax season 

In all, we’ve learned to watch our step with the Internal Revenue Service (IRS), so much so that receiving a notification from the IRS can feel like an unwanted surprise. Uh oh, did I do something wrong? However, in reality, less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if addressed promptly. 

Still, that wariness of the IRS makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include email phishing attacks, phone calls from crooks posing as IRS agents, texts claiming there’s a problem with our tax software, and even robocalls that threaten jail time for unpaid back taxes. What’s more, fraudsters can take things a step further by committing identity theft and then filing tax claims in other people’s names. 

With that, let’s dig into a list of the top scams winding up on our screens and phones during tax time.  

Tax scams to look out for 

This IRS Dirty Dozen: Top tax-season scams 

Straight from the authority itself, the IRS publishes its Dirty Dozen, an annual list of the top tax season scams. Year-over-year, many of the same scams make the list, yet new ones continue to crop up as scammers try to take advantage of current events. A couple recent examples include email phishing scams centered around Employee Retention Credits, pandemic relief checks, and federal stimulus checks. Additionally, the IRS has warned filers about disinformation that circulates on social media, such as bogus advice that urges filers to alter their W-2 figures for a better refund. With new scams entering the mix every tax season, the Dirty Dozen offers plenty of good advice that can help you steer clear of scams.  

Robocalls and other phone scams 

We all know the annoyance of spammy phone calls, whether they’re for phony car warranties, tech support services, or debt collection agencies. During this time of year, you can add phony IRS agents and financial service providers to the list.  

The stories that scammers will tell will vary, but they often share common themes: 

  • The IRS wants to provide you with a refund, yet they need your personal and financial account information before they pay you. 
  • You owe back taxes! Pay the IRS now with a money order or gift cards, otherwise you’re subject to immediate arrest! 
  • A financial services company offers to file your taxes on your behalf, all you need to do is provide them with your tax ID or Social Security number—along with other personal and financial information. 

Another thing they have in common: they each outright ask for money, personal information, and sometimes a combination of both. All of which is an indication of a scam.  

For the record, per the IRS, it does not: 

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card, or wire transfer.  
  • Demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. You should also be advised of your rights as a taxpayer. 
  • Threaten to bring in local police, immigration officers, or other law enforcement to have you arrested for not paying.  

Also, per the IRS, they cannot revoke your driver’s license, business license, or immigration status. As noted above, scammers will often weave these threats into their stories. Those threats are entirely empty. 

What will the IRS do? Generally, the IRS will first mail a notice to any taxpayer who owes taxes. In some instances, IRS collection employees may make an unannounced visit to your home and properly identify themselves with IRS-issued credentials and a federal ID card. In all cases, the revenue officer will only request required payments by cash, check, certified funds, or money order payable to “United States Treasury.” 

As for scam calls that pose as financial services companies or tax preparers, ignore them. If you’re planning to work with a tax pro, do your research and work with a legitimate, accredited individual or organization. The IRS has a great resource that can get you started on your search with its “Directory of Federal Tax Return Preparers.” There you can get a list of qualified tax preparers that are verified by the IRS, which you can narrow down based on their accreditations and distance from your zip code.  

Artificial Intelligence (AI) Scams

Don’t fall for AI tax scams! With the rise of AI technology, it’s becoming harder to spot these fraudulent schemes. In the past, fake voices, accents, and grammar mistakes were obvious red flags. But now, scammers are using AI-generated voices that sound just like your neighbors. They’ll pose as the IRS, offering tax assistance or forgiveness. McAfee’s CTO, Steve Grobman warns that cyber-criminals are even cloning American accents to make their scams more convincing. Last month, McAfee detected over a million suspicious URLs related to tax scams. Protect yourself by using antivirus software and call-blocking apps. But be cautious of phishing attempts through texts, emails, and calls. Scammers may threaten you with back taxes or promise unrealistic zero-tax programs. Remember, the IRS never threatens or contacts you through phone, text, or email. They always send official letters by mail. And they never ask for payment in gift cards, Apple Pay, Crypto, Bitcoin, Venmo, or Zelle. Stay alert and keep your personal information and money safe!  Watch the video below from Steve, discussing AI voice scams.

Messages by text or social media 

One way you can be sure that someone other than the IRS has reached you is if they contact you by text, messaging app, or social media. The IRS will not contact you in any of these ways. Ignore any such messages, and if your app or platform allows you to report messages or accounts as spam, do so. You can often do it with a simple click or tap. 

Another increasingly popular scam on phones is the bogus account alert. The scammer may send a message that says Your account is on hold, or something like We’ve detected unusual activity. During most of the year, scammers will use these messages to pose as online payment platforms, banks, credit card companies, online stores, and streaming services.  

Now during tax season, they’ll masquerade as IRS agents or popular tax software companies. Even though the names change, the game remains the same. The text or message will serve up a link so you can “correct the situation,” one that leads to a site that could steal your personal information or otherwise trick you into installing malware on your phone. 

As always, don’t click these links. Report them if you can. 

Phishing emails 

Phishing emails pull many of the same tricks that calls, texts, and direct messages do—you’ll simply find them in your inbox instead. The same rules for avoiding other IRS scams apply here. First, note that the IRS will never initiate contact with you via email. Nor will they send you emails about your tax refund or any other sensitive information. 

In the past, the IRS has reported that phishing emails often send their victims to lookalike IRS sites that can appear quite convincing. There, victims either receive a prompt to enter their personal and financial information or to download a file that’s laden with malware. Other emails may include attachments, which may be loaded with malware as well. 

Delete any such emails you receive. And if you have any concerns, contact your tax professional or the IRS directly. Also, the IRS asks people who receive scam emails to notify them at phishing@irs.gov. This helps the IRS track and prosecute scammers. 

Identity theft and stolen refunds 

Imagine filing your return only to find out it’s already been filed.  

A far more serious form of tax-related crime is identity theft, where a scammer uses the victim’s personal information and Social Security number to file a return in the victim’s name—and claim the refund. One particularly painful aspect of identity theft and taxes is that victims often find out only after it occurs or when it’s well underway. For example: 

  • You can’t file a return because a duplicate Social Security number has already filed one. 
  • You receive correspondence from the IRS asking a question about a return that you did not file, that you owe additional tax, have had a refund offset, or that you have collections actions against you for a return you did not file. 
  • You get a notice that an IRS online account has been created in your name, or that your existing account has been accessed or disabled by someone other than you. 

Other signs are related to employment, such as getting assigned an Employer Identification Number even though you didn’t request one, discovering that the IRS shows you received income from an employer you didn’t work for, or finding out that someone has claimed unemployment benefits in your name. Once again, both are signs of full-on identity theft where someone has assumed your identity. 

The IRS states that you should always respond to any IRS notice, particularly if you believe it is in error. If you’ve already contacted the IRS about an identity theft issue, you can reach them at 800-908-4490 for further assistance. 

Understand that if this form of identity theft occurs to you, it’s highly likely that the scammer has your Social Security number. Report that right away at https://www.ssa.gov/number-card/report-stolen-number if you think your number is being used by someone else.  

Your Social Security number ranks at the very top of your most valuable personal information. It unlocks everything from driver’s licenses, photo identification, employment, insurance claims, and of course taxes. Act immediately if you think it’s been compromised.  

Six ways you can protect yourself from tax fraud 

1) File your tax return ASAP. 

One way to protect yourself from an identity thief from claiming a return in your name is to file yours before they do. As mentioned, many victims of identity theft find out they’ve been scammed when they receive an IRS notification that their tax claim has already been filed. Simply put, file early. 

2) Get an IRS PIN. 

Another way you can help prevent someone from filing a return in your name is to request a six-digit Identity Protection PIN (IP PIN). Once you receive am IP PIN, the IRS will use it to verify your identity when you file by paper or electronically. It’s good for one calendar year, and you can generate a new one each year for your account. You can request an IP PIN at: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin 

Also, be aware that scammers want your IP PIN as well. Phone calls, emails, or texts asking for it are scams. Outside of including it when filing your return, the IRS will never ask for it. If you are working with a tax professional, only provide it when it comes time to file. 

3) Monitor your credit and identity. 

Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft. 

Our credit monitoring service can keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

Our identity monitoring service checks the dark web for your personal info, including email, government IDs, credit card and bank account info, and more—then provides alerts if your data is found on the dark web, an average of 10 months ahead of similar services.​ 

4) Get identity theft protection. 

If you fall victim to identity theft, having identity theft protection in place can provide significant relief, both financially and in terms of recovery. Our identity theft coverage & restoration support includes $1 million in funds if it’s determined that you’re a victim, which covers lawyer’s fees, travel expenses, and stolen funds reimbursement—while licensed recovery experts can help you repair your credit and identity. Considering the potential costs in both time and money, identity theft protection can speed and ease recovery. 

5) Remove your personal information from sketchy data broker sites. 

How’d that scammer get your phone number or email address anyway? Chances are, they pulled that information off a data broker site. Data brokers buy, collect, and sell detailed personal information, which they compile from several public and private sources, such as local, state, and federal records, plus third parties like supermarket shopper’s cards and mobile apps that share and sell user data. Moreover, they’ll sell it to anyone who pays for it, including people who’ll use that information for scams. 

You can help reduce those scam texts and calls by removing your information from those sites. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. We also provide guidance on how you can remove your data from those sites and, with select plans, even manage the removal for you—while continuing to scan those sites in case your information reappears. 

6) Further protect yourself from online scams with online protection software. 

Comprehensive online protection software can help you on a number of counts. It warns you of suspicious links in emails and texts that could send you to malicious sites. It can further protect you from ransomware attacks, which IRS has also listed amongst its Dirty Dozen. And you can use it to monitor all your transactions across all your financial accounts in one place, which can spot any questionable activity. In all, tax time or otherwise, online protection software is always a strong security move. 

Stay Updated  

A little stress and uncertainty can enter the picture during tax season, and scammers know it. In fact, they prey upon it. They concoct their scams around those feelings, hoping that you’ll take the bait and act quickly without taking the time to scrutinize what they’re saying and what they’re really asking you to do.  

Keeping up to date on what the latest scams are, having a good sense of which ones get recycled every year, and putting protections in place can help you avoid getting stung by a scam during tax season.  

For yet more information, visit the IRS Tax Scam and Consumer Alert site at: https://www.irs.gov/newsroom/tax-scams-consumer-alerts  

The post How to Protect Yourself Against Tax Scams appeared first on McAfee Blog.

From Workshops to Leader Panels: A Recap of Women’s History Month at McAfee

By: McAfee

From Workshops to Leader Panels: A Recap of Women’s History Month at McAfee

March is Women’s History Month and International Women’s Day, and at McAfee, we partnered with McAfee Women in Cyber Security (WISE) Community to organize opportunities to learn from each other, find inspiration in shared experiences, and forge new connections.

Speaker events throughout the month opened the door for discussions about inclusion and equity. With awareness, we can make a difference. Check out what we’ve been up to.

We joined a panel discussion: A Leader’s Lens on Equity

Team McAfee joined a discussion with McAfee leaders. The conversation focused on the challenges women often face and issues of equity. Panelists shared their personal experiences and learning, and we explored how we can embrace and advance equity in our workplace. We discussed what it means to be truly inclusive and how we can continuously improve — we all have a part to play.

Here are just a few snippets from the panelists on how we can embrace equity:

“Embracing equity requires action – be an ally and give everyone at the table a voice.”

​​​​​​​- Jennifer Biry, Chief Financial Officer

“We all have a responsibility to identify inequality. Speak up and give everyone a chance to be successful.”

– Vonny Gamot, VP of Sales​​​​​​​

“It takes all of us. Be aware of behaviors that prevent voices from being heard and then address it with honestly.”

– Steve Grobman, Chief Technology Officer

“Not treating people equitably impacts people at their core.”

– Tina Muller, VP of Operations and Chief of Staff

“If we are to make dent in equity, it’s up to men and women to clear a path.”

– Jeff Ryan, Chief People Officer

“Our job doesn’t end with opportunities. It extends to providing the right support and tools.”

– Arati Sankhe, ​​​​​​​Sr Dir, Software Engineering


We listened to Jacqueline Tame’s Story on redefining roles and careers

Jacqueline Tame, Director of Government Affairs for PsiQuantum and senior advisor to the Chief Digital and AI Officer of the U.S. Department of Defense, joined Team McAfee to round-up the month. Jacqueline shared her personal and professional challenges, how she overcame them, and how they shaped her into the woman and professional she is today.

 

We tuned into a workshop rich with insights

Binda Bhati, a human and organizational psychologist with over 20 years of experience, led a workshop about unconscious minimizers. She provided amazing insights on how women can identify and redefine their identities, combat imposter syndrome, and be more confident in their abilities.

WISE Community workshop focused on Unconscious Minimizers with Binda Bhati

We continue to advance equity and inclusion

McAfee continues to celebrate our women and reinforce our company-wide commitment of fostering an inclusive place to work beyond Women’s History Month. We’re proud of our record of supporting women in the workplace — including four years of pay parity — and we’ll continue to do our part to create a culture where everyone feels valued and respected.

The post From Workshops to Leader Panels: A Recap of Women’s History Month at McAfee appeared first on McAfee Blog.

The Rising Trend of OneNote Documents for Malware delivery

Authored By Anandeshwar Unnikrishnan,Sakshi Jaiswal,Anuradha M 

McAfee Labs has recently observed a new Malware campaign which used malicious OneNote documents to entice users to click on an embedded file to download and execute the Qakbot trojan. 

OneNote is a Microsoft digital notebook application that can be downloaded for free. It is a note-taking app that allows collaboration across organizations while enabling users to embed files and other artifacts. It is installed by default in Microsoft Office 2021 and Microsoft 365.   

Malicious Actors are always trying to find new ways in to infect their victims. Such as their shift to LNK files after Microsoft introduced a policy change disabled office macros by default. Due to a feature that allows users to attach files to OneNote documents it makes them a good alternative to LNK files as distribution vehicle to deploy their malware. This blog contains analysis on how OneNote documents are used malicious and two specific campaigns that made use of OneNote documents to download and execute the Qakbot malware.  

OneNote Campaigns in the wild 

Figure 1 Campaign Heatmap
Figure 1 Campaign Heatmap

Figure 1  shows the geo wise distribution of McAfee customers detecting malicious OneNote files. 

 Based on the telemetry from our endpoints we have identified the following threat families deployed through OneNote documents: 

  • Iceid 
  • Qakbot
  • RedLine
  • AsyncRat
  • Remcos
  • AgentTesla
  • QuasarRAT
  • XWORM
  • Netwire
  • Formbook
  • Doubleback 

Overview Of Malicious OneNote Documents 

A holistic view of the phishing campaigns that weaponize OneNote document is shown in Figure 2 below.  The malicious document is delivered in either zip files or ISO images to the target through phishing emails. We have observed that most of the malicious documents either have Windows batch script that invokes Powershell for dropping the malware on the system or Visual Basic scripts that does the same.

Figure 2 Campaign Overview

The generic theme of the email is invoice or legal related. These types of themes are more likely to be opened by the vicim. An example email body and attachment is shown in Figure 3 and 4. 

Figure 3 Email Body
Figure 4 Attachment

A Deep Dive into OneNote File Format 

File Header 

To understand how the data is laid out in the file, we need to examine it at byte level. Taking a close look at OneNote document gives us an interesting observation as its magic bytes for the header is not a trivial one. Figure 5 shows the first 16 bytes of the document binary. 

Figure 5 OneNote Header

The first 16 bytes need to be interpreted as GUID value {7B5C52E4-D88C-4DA7-AEB1-5378D02996D3}. We can use the official documentation for OneNote specification to make sense of all the bytes and its structuring. Figure 6 shows header information taken from the OneNote specification document. 

Figure 6 OneNote Specification

The Data Stream in OneNote, Say Hello To FileDataStoreObject 

To find the embedded data in a OneNote document, we need to learn more about the FileDataStoreObject which has a GUID value of {BDE316E7-2665-4511-A4C4-8D4D0B7A9EAC}. The structure that holds the data is shown below: 

  • guidHeader (16 bytes) 
  • Size: 16 bytes 
  • Value: {BDE316E7-2665-4511-A4C4-8D4D0B7A9EAC} 
  • cbLength 
  • Size: 8 bytes 
  • Value: Size of the data 
  • unused 
  • Size: 4 bytes 
  • reserved 
  • Size: 8 bytes 
  • FileData 
  • Size: Variable 
  • guidFooter 
  • Size: 16 bytes 
  • Value: {71FBA722-0F79-4A0B-BB13-899256426B24} 

The FileData member of the FileDataStoreObject is the key member that holds the embedded data in the OneNote document. The size can be retrieved from the cbLength member. 

Figure 7 shows the “on disk” representation of the FileDataStoreObject  This is taken from a malicious OneNote document used to spread the Qakbot payload. The guidHeader for the data object is highlighted in yellow and the data is shown in red. As it is evident from the image the data represents a text file which is a script to launch PowerShell.  

Figure 7 Embedded data in Data object

For more information on the OneNote specification, go to reference section  

Artifact Extraction  

Now we have an idea of what the data object is, with this knowledge we can automate the process of extracting embedded artifacts for further analysis from the OneNote document by following the below algorithm. 

  • Search for FileDataStoreObject GUID in the binary. 
  • Interpret the FileDataStoreObject structure  
  • Retrieve cbLength member (size of the data represented by FileDataStoreObject) 
  • Read N bytes (cbLength) after Reserved 8 bytes in FileDataStoreObject. 
  • Dump the bytes read on to disk 
  • Repeat above steps for every FileDataStoreObject present in the binary

Embedded Executable Objects In OneNote  

Execution Of Embedded Entities  

Looking at the runtime characteristics of OneNote Desktop application we have observed that when an embedded file gets executed by the user, it is stored temporarily in the OneNote directory in the User’s Temp location. Each directory with GUID values represents a different document opened in the OneNote application. 

Figure 8 OneNote directory in Temp

By analyzing numerous malicious documents, we have been able to create a “test” OneNote document that executes a batch file that contains the “whoami” command. The image in Figure  9 show the batch file being created in the user’s temp location. 

Figure 9 OneNote drops embedded artifacts in Temp directory

Qakbot Campaign 1: 

This section contains specific details on a Qakbot campaign. In campaign 1, the malware author used phishing emails to deliver malicious OneNote document either as attachment or a URL link to zip file containing the OneNote document. The OneNote contained aHTA file that once executed would make use of  the curl utility to download Qakbot and then execute it. 

Infection Flow: 

Figure 10 Infection Chain
  • Spam email delivers a malicious OneNote file as an attachment or a link to a ZIP file that contains a OneNote file. 
  • OneNote file contains an embedded HTA  attachment and a fake message to lure users to execute the HTA  file 
  • The HTA file uses curl utility to download the Qakbot payload and is executed by rundll32.exe. 

Technical Analysis: 

The OneNote file with the embedded HTA file is shown in the Figure 11. Once this OneNote file is opened, it prompts the user with a fake message to double-click on open to view the attachment. 

Figure 11 OneNote Template

Upon clicking the Open button, it drops the HTA file with the name Open.hta to the %temp% Folder and executes it using mshta.exe. 

Figure 12 Drop file in Temp location

The HTA file contains obfuscated script as shown below: 

Figure 13 Obfuscated HTA script

The HTA file is loaded by MSHTA and creates a registry key in HKEY_CURRENT_USER\SOFTWARE\ with obfuscated content as shown below: 

Figure 14 Registry key creation
  • The obfuscated registry is then read by MSHTA and the obfuscated code is de-obfuscated. The code is then initialized to a new function object as shown in Block1. 
  • Finally, MSHTA calls this function by passing the malicious URL as a parameter and then deletes the registry key as shown in Block 2.

De-obfuscated content from the HTA file is shown below: 

Figure 15 Deobfuscated HTA content
  • Curl is used to download the malicious DLL file in C:\ProgramData Folder with .png extension. The script will then execute the downloaded file with Rundll32.exe with the export function Wind.
Figure 16 Downloaded payload in ProgramData
  • A fake error message is displayed after loading the downloaded payload and MSHTA is terminated.  
Figure 17 Fake error message

Figure 18 shows the process tree of Qakbot: 

Figure 18 Process Chain

IOCs: 

Type  Value  Product  Detected 
Campain 1 – OneNote File  88c24db6c7513f47496d2e4b81331af60a70cf8fb491540424d2a0be0b62f5ea  Total Protection and LiveSafe  VBS/Qakbot.a 
Campain 1 – HTA File  e85f2b92c0c2de054af2147505320e0ce955f08a2ff411a34dce69c28b11b4e4  Total Protection and LiveSafe  VBS/Qakbot.b 
Campain 1 – DLL File  15789B9b6f09ab7a498eebbe7c63b21a6a64356c20b7921e11e01cd7b1b495e3  Total Protection and LiveSafe  Qakbot-FMZ 

Campaign 2: 

Examining Malicious OneNote Documents 

The OneNote document for campaign 2 is shown in Figure 19. At first glance it it appears that there is a ‘Open’ button embedded within the document. The message above the ‘Open’ button instructs the user to “double click” in order to receive the attachment.

Figure 19 Malicious content

A closer look at the document reveals the graphical elements are all images placed in a layered style by the malicious actor. By moving the icons aside, we can see the malicious batch file which when executed downloads the payload from the Internet and executes on the target system. 

Figure 20 Hidden Malicious dropper script
Figure 20 Hidden Malicious dropper script

Execution Of Payload Dropper 

Upon execution of the batch file, Powershell will be invoked and it fetch the Qakbot payload from Internet and execute it on the target system. This section will cover details of dropper script used to deploy QakBot. The Figure 21 Show the process tree after the execution of the script and you can see that powershell.exe was launched by cmd.exe and the parent of cmd.exe is onenote.exe. 

Figure 21 Process chain

The contents of process cmd.exe (7176) are shown below.  

Figure 22 Cmd.exe properties

The base64 decoded batch file is shown in Figure 23This will use powershell to download the payload and then execute it with rundll32.exe

Figure 23 Base64 Decoded instructions in dropper

 IOCS 

Type  Value  Product  Detected 
Campain 2 – Zip File  000fb3799a741d80156c512c792ce09b9c4fbd8db108d63f3fdb0194c122e2a1 

 

Total Protection and LiveSafe  VBS/Qakbot.a 
Campain 2 – OneNote File  2bbfc13c80c7c6e77478ec38d499447288adc78a2e4b3f8da6223db9e3ac2d75  Total Protection and LiveSafe  One/Downloader.a 
Campain 2 – Powershell File  b4dd3e93356329c076c0d2cd5ac30a806daf46006bdb81199355952e9d949424  Total Protection and LiveSafe  PS/Agent.gs 
Campain 2 – OneNoteFile  a870d31caea7f6925f41b581b98c35b162738034d5d86c0c27c5a8d78404e860   Total Protection and LiveSafe  VBS/Qakbot.a 
       

Domains: 

starcomputadoras.com 

Conclusion: 

Malware authors are getting more sophisticated when it comes to hiding their payloads. This Blog highlights the recent Qakbot campaign that delivers its payload which uses the OneNote application as a delivery mechanism. McAfee Customers should keep their systems up-to-date and refrain from clicking links and opening attachments in suspicious emails to stay protected. 

 References: 

https://learn.microsoft.com/en-us/openspecs/office_file_formats/ms-onestore/405b958b-4cb7-4bac-81cc-ce0184249670 

https://learn.microsoft.com/en-us/openspecs/office_file_formats/ms-onestore/8806fd18-6735-4874-b111-227b83eaac26 

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What Parents Need To Know About TikTok’s New Screen Time Limits

Social media platforms often get a hard time by us parents. But a recent announcement by TikTok of industry first screen time limits might just be enough to win you over. On March 1, the social media platform announced that it will automatically impose a 60-minute daily screen time limit to every account belonging to a user that is under the age of 18. How good??  

I hear what you’re thinking – maybe we can cross TikTok off our list of social media platforms that we need to get our head around? But no, my friends – not so fast! Tik Tok’s new screen time limits are all about parental involvement – which is why I am a fan! So, buckle-up because if you have an under 18 on TikTok (and you’re committed to their digital well-being) then my prediction is that you’ll soon know more about this social media platform than you even thought was possible!  

How Do The New Screen Time Limits Work? 

Over the coming weeks, every account that belongs to an under 18-year-old will automatically be set to a 60-minute daily screen time limit. Once they’ve clocked up an hour of scrolling, teens will be asked to enter a passcode, which TikTok will supply, to keep using the platform. TikTok refers to this as an ‘active decision’.  

So, clearly this isn’t quite the silver bullet to all your screen time worries as teens can choose to opt out of the 60-minute limits. But if they do choose to opt out and then spend more than 100 minutes a day on the platform, they will be prompted to set a daily screen time limit. ‘Will that actually do anything?’ – I hear you say. Well, in the first month of testing this approach, TikTok found that this strategy resulted in a 234% increase in the use of its screen time management tools – a move in the right direction! 

But Wait, There’s More… 

But here’s the part I love the most: TikTok offers Family Pairing which allows you to link your child’s account to yours. And as soon as you enable Family Pairing, your teen is no longer in control of their own screen time.  

Now, don’t get me wrong – I am not a fan of the authoritarian approach when it comes to all things tech. I do prefer a consultative ‘let’s work together’ vibe. However, TikTok’s move to involve parents in making decisions about their child’s screen time means that families will need to talk digital wellbeing more than ever before and here’s why… 

Within the Family Pairings settings, parents are able to set screen time limits based on the day of the week which means homework and holidays can be worked around. There is also a dashboard that shows your child’s screen time usage, the number of times the app was opened plus a breakdown of time spent during the day and night. Now, with all this control and information, you’ll be in quite the powerful position so be prepared to be sold hard by your teen on many the benefits of TikTok!  

Maybe It’s Time for A Family Digital Contract? 

For years I have been a fan of creating a Family Digital Contract which means you get to outline your family’s expectations around technology use. Now the agreement can include time spent online, the sites that can be visited and even the behaviour you expect of your child when they are online. So, if your kids are avid TikTok users then I highly recommend you do this ASAP. Check out the Family Safety Agreement from the Family Online Safety Institute as a starting point but I always recommend tailoring it to suit the needs of your own tribe.   

But let’s keep it real – your kids are not always going to comply, remember how you pushed the boundaries when you were young?? And that’s OK if they understand why their actions weren’t ideal and you have a suitable level of confidence that they will get back on track. However, if you have concerns that they need an additional level of structure to ensure their digital wellbeing remains intact then that’s when TikTok’s Family Pairing can work a treat! 

It’s no secret that social media can be incredibly captivating, possibly even addicting, for so many. And it’s not just TikTok – Instagram, Facebook even Twitter has all been designed to give us regular hits of dopamine with each scroll, like and post. And while I know that parental controls are only one part of the solution, they can be very handy if you need to bring your tween’s usage under control. 

Remember, Conversations Are King! 

But when all is said and done, please remember that the strength of your relationship with your child is the best way of keeping them safe online and their wellbeing intact. If your kids know that they can come to you about any issue at all – and that you will always have their back – then you’re winning!!  

So, be interested in their life – both online and offline – ask questions – who do they hang with? How do they spend their time? And remember to share your online experience with them too – get yourself a little ‘tech’ cred – because I promise they will be more likely to come to you when there is a problem. 

‘Till next time – keep talking!! 

Alex 😊 

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How You May be Sharing Private Information Online Without Even Knowing

When I started my job as Cybermum – over 10 years ago – it was quite common to strategise ways to prevent your private information appearing online. But those days have long gone. Unless you have been living off the grid and opted out of life completely, having an online presence is now essential. Whether you’re paying bills, booking appointments or renewing your insurance premiums, many companies have made it almost impossible to conduct your business in person, forcing even the most reluctant of us online. 

Now, many of us consider ourselves to be proactive in managing just what we share online by using VPNs, not always setting up accounts with online stores and ensuring our social media privacy settings are nice and tight. But unfortunately, managing your privacy online is more complicated than that. In fact, most of us maybe sharing our private information online every day without even knowing. So, in the spirit of keeping you safe – here are three different areas that I suggest you focus on to ensure you know exactly where you are sharing your private information 

1. Your Everyday Browsing 

Every time you visit an online site, send an email, search for information or basically do anything online, multiple parties collect this information. Your Internet Service Provider (ISP), Wi-Fi network administrator, operating system e.g. Windows or iOS, search engine plus the websites and apps you use will all keep a record of what’s you’re up to – even if you are in Incognito Mode! 

This information is often gathered using cookies – small files that are placed on your device by the website that you visit. These are created whenever you visit a website, and they contain data about your visit. Some websites are required by law to advise you if and when they use cookies but if you choose to reject cookies, your browsing experience can become really clunky. 

What each of these parties does with your private information varies. Your ISP, for example, can easily put together a pretty accurate profile based on your searching, location and downloads and link this to your IP (unique) address. This data can be held for years – subject to your country’s laws and could potentially be used for surveillance, policing and even advertising.  

Now I appreciate that my ISP is required to collect information for the greater good but I am far less comfortable when search engines, websites and apps collect my private data. Since the Cambridge Analytica Scandal of 2018, the industry has definitely had a shake-up however this can still be a risky business.  

How To Stay Safe 

  • Consider using a VPN to ensure the private information you share online is encrypted and protected. 
  • Refrain from setting up accounts on every website you visit. Buy items as a guest to avoid creating login details. 
  • Consider a search engine that doesn’t collect and store your information. And there are loads of more ‘privacy focussed’ options to choose from. Check out DuckDuckGo – a website that doesn’t profile users or track or sell your information to third parties.  
  • Never download apps from unknown sources. They may be designed to mine your personal information. Only download apps from reputable sources e.g. App Store for Apple or the Google Play store for Android devices.  
  • Always read reviews to see if anyone has had a problem with an app and always check the fine print before you download.

2. Adware 

You know those annoying pop-up adds that just randomly appear on your devices? Well – that’s adware, software that is designed to generate revenue through advertisements. Many of us download it without knowing – you may have downloaded a free program or app without realising it contained bonus adware software. Alternatively, hackers can insert it into your system by exploiting a vulnerability in your software – that’s why you need to keep all your software updated! 

And while those pop-ups can be super irritating what you really need to worry about is that adware can compromise your online privacy. Adware is designed to track your search and browsing history so it can display ads that are most relevant to you. And once the adware developer has your location and browser history, they are likely to sell this info to a third party, making themselves a nice, tidy profit – all without you even knowing!! 

How To Stay Safe 

  • Use a super-duper internet security software like McAfee’s Total Protection that will identify and remove adware.  
  • Keep your software and operating systems updates to prevent hackers from introducing adware into your system. 
  • Phishing emails are a renowned source of adware links – never open links in an email if you aren’t 100% sure it’s safe. 

3. AutoFill 

When I first discovered autofill, I was hooked! No need to tediously enter your name, address, telephone number- even credit card – every time you need it! How good?? But I have since learnt that having autofill enabled on your computer means your personal information is at risk of being hacked. Cybercrims have mastered the art of capturing our credentials by tricking browsers to share our personal details and here’s how: unsuspecting people are lured to a compromised website that has an invisible form. Autofill identifies that there is a form on the site and then gives up your private information allowing the hacker to collect your credentials. 

My Top Tips 

  • Disable auto-fill – yes it’s convenient but it’s just too risky. Here’s some advice on how to make that happen. 
  • Use a Safe Search service to ensure you don’t get involved in fraudulent websites. Check out McAfee’s WebAdvisor – it’s free! 

Not sure whether it’s worth the effort? Well, let me make it simple – if you want to lock down your online identity to ensure your financial health and reputation aren’t compromised then you need to do something very soon! Imagine losing your hard-earned savings or having your Instagram account hacked and your reputation compromised? Not fun at all – so it’s time to take action, my friends. 

Stay Safe 

Alex 

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Protecting Your Parents from Scams with Our New Family Plans

As people get into their 70s, they stand to lose more to fraud than any other age group—which makes a strong case for protecting the older people in our lives. 

If you’re looking to protect them online, you have several ways to go about it. Our new McAfee+ Family plans are one way, where two adults and four children get personalized online protection that they can set up and manage on their own. With your McAfee+ Family plan  a simple invitation, you can rest easy that they’re protected against online scams and other threats. 

And threats certainly face us all, and hit older adults hardest. 

In the following table courtesy of the U.S. Federal Trade Commission (FTC), you can see the risks that adults faced in 2022. While younger victims reported fraud loss at a higher rate, their median losses were typically smaller than the losses of older adults. By the time victims reach their 70s and 80s, the reporting rate dropped, yet the median losses made a significant leap. 

Note that these are reported cases of fraud, and those reported to the FTC. In other words, this represents just a slice of the fraud that occurred in 2022.  

Moreover, as we’ve shared before in articles about elder scams, older adults may be less willing or able to report a scam. The reasons vary. They may not know how they were scammed or they may feel shamed by being scammed—all of which can lead to underreporting. Moreover, not every scam report includes an age range, which leads to further underreporting. 

Yet the case is clear. Scams pose a significant threat to older adults. 

Which online scams are targeting grandparents and older adults? 

Looking further into the FTC data, older adults in the U.S. lost more than $1.6 billion to scams in 2022 across four primary categories: 

  • Imposter scams – As the name implies, these involve scammers masquerading as legitimate businesses, government agencies, or even friends and family members. Regardless of the guise, the scammers want the same thing—to steal money and personal information from the victim. To do so, scammers may make phony threats as they pose as credit card agents or tax collectors, or they may pretend to be a friend or grandchild in urgent financial need. In these cases, email and social media account for primary contact methods, and payments usually take the form money orders and gift cards as losses from them are difficult to recover. 
  • Online shopping scams – These scams take in victims of all ages. Search and social media ads lead victims to bogus websites that sell unique or hard-to-get items, often at a greatly reduced cost. However, once the scammers receive payment, they’ll either deliver low-quality knockoff goods or no goods at all. In the case of counterfeit goods, these scams may be a front for illegal activity and may exploit child labor as well. In the case of non-delivery, organized cybercrime groups often run these scams, operating them much in the same way a legitimate business sells its goods—with marketing teams, web developers, and processes for receiving payment. In short, they can look and act rather sophisticated. 
  • Sweepstakes scams – Tough to win a sweepstakes that you never entered. But that won’t stop scammers from saying you have. Victims will get an email or a direct message in social media saying that they’ve won a prize and that all they need to do it claim it. This is where the scammer will ask the victim to provide something, like personal information because the scammer needs it determine their “eligibility”, or their bank account routing information so that the scammer can “send the winnings.” In some cases, they may outright ask victims for money, like a processing fee or a payout for taxes on the (bogus) winnings. 
  • Tech support scams – These scams target older adults several ways, such as through links from unsolicited emails, pop-up ads from risky sites, or by spammy phone calls and texts. Here, the scammer will pose as tech support from a known and reputable brand and inform the victim that they have an urgent issue with their computer or device. While the device is actually in fine working order, the scammer offers to “fix” it for a fee. With permission to fix the device given, the scammer either does nothing or, more maliciously, installs malware like adware or spyware on the otherwise healthy device. 

Helping the grandparents and older adults in your life avoid online scams. 

So many scams fail to pass the sniff test. The moment you scrutinize the incredible offer plastered on that ad or question why a so-called tax collector would hound you on social media, something immediately smells fishy. Yet people don’t always catch that whiff. People of all ages. Not just the elders in our lives.  

One way we can help everyone stay safer online is through conversation. The knowledge that comes from a good, ongoing conversation about life online provides them with one pillar of protection. Talking about how they spend their time online and the types of scams that are out there arms them with the savvy they need to spot a scam. That will help them take that crucial moment when faced with a possible scam, a crucial moment to consider if that ad, email, or direct message is indeed bogus. 

The second pillar comes from comprehensive online protection. Today’s protection goes far beyond antivirus. It protects devices the privacy and the identity of the people using them. In the case of our McAfee+ Family plans, they protect up to six people from viruses, credit card fraud, and identity theft with tailored guidance as they do what they do online. With an elder on your family plan, you can see which devices they’ve installed protection on, so you’ll know they’re protected.  

More specific to some of the scams we talked about, it can help block older adults from accessing messages. Further, it can help prevent scam calls and texts in the first place. Personal Data Cleanup spots and removes their personal info from risky data broker sites that spammers use to find victims. And if their personal information has been compromised, our identity monitoring alerts them if their data is found on the dark web, an average of 10 months ahead of similar services—and get expert guidance about what to do next.​ Our identity theft protection and recovery service  identity and credit if the unexpected happens to them. 

Adding a parent to your family plan. 

Adding someone to your McAfee+ Family plan is practically as simple as typing in an email address.  

Think of it as sending an invitation, one where everyone gets their own personalized protection with their own unique login. This way, each member of the family can set up and manage their own protection for their identity, privacy, computers, and phones.  

With this invitation, they’ll see that it comes from you and that all they need to do to start their protection is to click the link—no extra charges or fees. They’re simply part of your plan now.

From there, they can download their protection, set up their devices, and consult their McAfee Protection Score to see how secure they are. Then simple instructions make it easy to set up and fix gaps to improve their online security so that they’re safer still. 

In all, it’s a highly straightforward process, for you and members of your family. 

Protect your family from scams online with the right plan in place. 

Spending any time online calls for online protection, no matter what age you are. While threats may look different across different age groups, every family member faces them. Another thing everyone has in common is that every family member can protect themselves from threats, far more thoroughly now than before. Comprehensive online protection has evolved far beyond antivirus. It protects the person, which is important because that’s who scammers target. They target people, so they can invade their privacy, steal their personal information, or simply rip them off.  

Put plainly, knowing what today’s scams look like and using comprehensive online protection offer a one-two punch in the defense against online scams. You have several options to get it for the older adults in your life, our new McAfee+ Family plans being one of them. Whichever route you take, putting your family’s protection plan in place will absolutely reduce the chances of someone you love getting stung by a scam. 

The post Protecting Your Parents from Scams with Our New Family Plans appeared first on McAfee Blog.

How to Stay Safe When Paying Your Taxes to the IRS

Who else loves tax season besides accountants? Scammers. 

It’s high time of year for online risks here in the U.S. with the onset of tax season, where scammers unleash all manner of scams aimed at taxpayers. The complexity, and even uncertainty, of filing a proper tax return can stir up anxieties like, Have I filed correctly, Did I claim the right deductions, Will I get audited, and Will I get stung with a tax penalty are just a few—and these are the very same anxieties that criminals use as the cornerstone of their attacks.   

Yet like so many scams, tax scams give off telltale signs that they’re indeed not on the up-and-up. You have ways you can spot one before you get caught up in one. 

Scammers prey on the uncertainty of tax season 

In all, we’ve learned to watch our step with the Internal Revenue Service (IRS), so much so that receiving a notification from the IRS can feel like an unwanted surprise. Uh oh, did I do something wrong? However, in reality, less than 2% of returns get audited and most discrepancies or adjustments can get handled easily if addressed promptly. 

Still, that wariness of the IRS makes for ripe pickings when it comes to hackers, who prey on people’s fear of audits and penalties. Common scams include email phishing attacks, phone calls from crooks posing as IRS agents, texts claiming there’s a problem with our tax software, and even robocalls that threaten jail time for unpaid back taxes. What’s more, fraudsters can take things a step further by committing identity theft and then filing tax claims in other people’s names. 

With that, let’s dig into a list of the top scams wind up on our screens and phones during tax time.  

Tax scams to look out for 

This IRS Dirty Dozen: Top tax-season scams 

Straight from the authority itself, the IRS publishes its Dirty Dozen, an annual list of the top tax season scams. Year-over-year, many of the same scams make the list, yet new ones continue to crop up as scammers try to take advantage of current events. A couple recent examples include email phishing scams centered around Employee Retention Credits, pandemic relief checks, and federal stimulus checks. Additionally, the IRS has warned filers about disinformation that circulates on social media, such as bogus advice that urges filers to alter their W-2 figures for a better refund. With new scams entering the mix every tax season, the Dirty Dozen offers plenty of good advice that can help you steer clear of scams.  

Robocalls and other phone scams 

We all know the annoyance of spammy phone calls, whether they’re for phony car warranties, tech support services, or debt collection agencies. During this time of year, you can add phony IRS agents and financial service providers to the list.  

The stories that scammers will tell will vary, but they often share common themes: 

  • The IRS wants to provide you with a refund, yet they need your personal and financial account information before they will pay you. 
  • You owe back taxes! Pay the IRS now with a money order or gift cards, otherwise you’re subject to immediate arrest! 
  • A financial services company offers to file your taxes on your behalf, all you need to do is provide them with your tax ID or Social Security number—along with other personal and financial information. 

Another thing they have in common: they each outright ask for money, personal information, and sometimes a combination of both. All of which is an indication of a scam.  

For the record, per the IRS, it does not: 

  • Call to demand immediate payment using a specific payment method such as a prepaid debit card, gift card, or wire transfer.  
  • Demand that you pay taxes without the opportunity to question or appeal the amount they say you owe. You should also be advised of your rights as a taxpayer. 
  • Threaten to bring in local police, immigration officers, or other law-enforcement to have you arrested for not paying.  

Also per the IRS, they cannot revoke your driver’s license, business licenses, or immigration status. As noted above, scammers will often weave these threats into their stories. Those threats are entirely empty. 

What will the IRS do? Generally, the IRS will first mail a notice to any taxpayer who owes taxes. In some instances, IRS collection employees may make an unannounced visit to your home and properly identify themselves with IRS-issued credentials and an federal ID card. In all cases, the revenue officer will only request required payments by cash, check, certified funds, or money order payable to “United States Treasury.” 

As for scam calls that pose as financial services companies or tax preparers, ignore them. If you’re planning to work with a tax pro, do your research and work with a legitimate, accredited individual or organization. The IRS has a great resource that can get you started on your search with its “Directory of Federal Tax Return Preparers.” There you can get a list of qualified tax preparers that are verified by the IRS, which you can narrow down based on their accreditations and distance from your zip code.  

Messages by text or social media 

One way you can be sure that someone other than the IRS has reached you is if they contact you by text, messaging app, or social media. The IRS will not contact you in any of these ways. Ignore any such messages, and if your app or platform allows you to report messages or accounts as spam, do so. You can often do it with a simple click or tap. 

Another increasingly popular scam on phones is the bogus account alert. The scammer may send a message that says Your account is on hold, or something like We’ve detected unusual activity. During most of the year, scammers will use these messages to pose as online payment platforms, banks, credit card companies, online stores, and streaming services.  

Now during tax season, they’ll masquerade as IRS agents or popular tax software companies. Even though the names change, the game remains the same. The text or message will serve up a link so you can “correct the situation,” one that leads to a site that could steal your personal information or otherwise trick you into installing malware on your phone. 

As always, don’t click these links. Report them if you can. 

Phishing emails 

Phishing emails pull many of the same tricks that calls, texts, and direct messages do—you’ll simply find them in your inbox instead. The same rules for avoiding other IRS scams apply here. First, note that the IRS will never initiate contact with you via email. Nor will they send you emails about your tax refund or any other sensitive information. 

In the past, the IRS has reported that phishing emails often send their victims to lookalike IRS sites that can appear quite convincing. There, victims either receive a prompt to enter their personal and financial information or to download a file that’s laden with malware. Other emails may include attachments, which may be loaded with malware as well. 

Delete any such emails you receive. And if you have any concerns, contact your tax professional or the IRS directly. Also, the IRS asks people who receive scam emails to notify them at phishing@irs.gov. This helps the IRS track and prosecute scammers. 

Identity theft and stolen refunds 

Imagine filing your return only to find out it’s already been filed.  

A far more serious form of tax-related crime is identity theft, where a scammer uses the victim’s personal information and Social Security number to file a return in the victim’s name—and claim the refund. One particularly painful aspect of identity theft and taxes is that victims often find out only after it occurs or when it’s well underway. For example: 

  • You can’t file a return because a duplicate Social Security number has already filed one. 
  • You receive correspondence from the IRS asking a question about a return that you did not file, that you owe additional tax, have had a refund offset, or that you have collections actions against you for a return you did not file. 
  • You get a notice that an IRS online account has been created in your name, or that your existing account has been accessed or disabled by someone other than you. 

Other signs are related to employment, such as getting assigned an Employer Identification Number even though you didn’t request one, discovering that the IRS shows you received income from an employer you didn’t work for, or finding out that someone has claimed unemployment benefits in your name. Once again, both are signs of full-on identity theft where someone has assumed your identity. 

The IRS states that you should always respond to any IRS notice, particularly if you believe it is in error. If you’ve already contacted the IRS about an identity theft issue, you can reach them at 800-908-4490 for further assistance. 

Understand that if this form of identity theft occurs to you, it’s highly likely that the scammer has your Social Security number. Report that right away at https://www.ssa.gov/number-card/report-stolen-number if you think your number is being used by someone else.  

Your Social Security number ranks at the very top of your most valuable personal information. It unlocks everything from driver’s licenses, photo identification, employment, insurance claims, and of course taxes. Act immediately if you think it’s been compromised.  

Six ways you can protect yourself from tax fraud 

1) File your tax return A.S.A.P. 

One way to protect yourself from an identity thief from claiming a return in your name is to file yours before they do. As mentioned, many victims of identity theft find out they’ve been scammed when they receive an IRS notification that their tax claim has already been filed. Simply put, file early. 

2) Get an IRS PIN. 

Another way you can help prevent someone from filing a return in your name is to request a six-digit Identity Protection PIN (IP PIN). Once you receive am IP PIN, the IRS will use it to verify your identity when you file by paper or electronically. It’s good for one calendar year, and you can generate a new one each year for your account. You can request an IP PIN at: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin 

Also be aware that scammers want your IP PIN as well. Phone calls, emails, or texts asking for it are scams. Outside of including it when filing your return, the IRS will never ask for it. If you are working with a tax professional, only provide it when it comes time to file. 

3) Monitor your credit and identity. 

Keeping tabs on your credit report and knowing if your personal information has been compromised in some way can help prevent tax fraud. Together, they can let you know if someone has stolen your identity or if you have personal info on the dark web that could lead to identity theft. 

Our credit monitoring service can keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

Our identity monitoring service checks the dark web for your personal info, including email, government IDs, credit card and bank account info, and more—then provides alerts if your data is found on the dark web, an average of 10 months ahead of similar services.​ 

4) Get identity theft protection. 

If you fall victim to identity theft, having identity theft protection in place can provide significant relief, both financially and in terms of recovery. Our identity theft coverage & restoration support includes $1 million in funds if it’s determined that you’re a victim, which covers lawyer’s fees, travel expenses, and stolen funds reimbursement—while licensed recovery experts can help you repair your credit and identity. Considering the potential costs in both time and money, identity theft protection can speed and ease recovery. 

5) Remove your personal information from sketchy data broker sites. 

How’d that scammer get your phone number or email address anyway? Chances are, they pulled that information off a data broker site. Data brokers buy, collect, and sell detailed personal information, which they compile from several public and private sources, such as local, state, and federal records, plus third parties like supermarket shopper’s cards and mobile apps that share and sell user data. Moreover, they’ll sell it to anyone who pays for it, including people who’ll use that information for scams. 

You can help reduce those scam texts and calls by removing your information from those sites. Our Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. We also provide guidance on how you can remove your data from those sites and, with select plans, even manage the removal for you—while continuing to scan those sites in case your information reappears. 

6) Further protect yourself from online scams with online protection software. 

Comprehensive online protection software can help you on a number of counts. It warns you of suspicious links in emails and texts that could send you to malicious sites. It can further protect you from ransomware attacks, which IRS has also listed among its Dirty Dozen. And you can use it to monitor all your transactions across all your financial accounts in one place, which can spot any questionable activity. In all, tax time or otherwise, online protection software is always a strong security move. 

Stay Updated  

A little stress and uncertainty can enter the picture during tax season, and scammers know it. In fact, they prey upon it. They concoct their scams around those feelings, hoping that you’ll take the bait and act quickly without taking the time to scrutinize what they’re saying and what they’re really asking you to do.  

Keeping up to date on what the latest scams are, having a good sense of which ones get recycled every year, and putting protections in place can help you avoid getting stung by a scam at tax season.  

For yet more information, visit the IRS Tax Scam and Consumer Alert site at: https://www.irs.gov/newsroom/tax-scams-consumer-alerts  

The post How to Stay Safe When Paying Your Taxes to the IRS appeared first on McAfee Blog.

How to Remove Viruses from Your Android Phone

By: McAfee

So, can Android phones get viruses and malware? The answer is yes, and likewise you can do several things to spot and remove them from your phone. 

A couple things make Android phones attractive to cyber criminals and scammers. First, they make up about half of all smartphones in the U.S. and roughly 71% worldwide. Second, while its operating system gives users the flexibility to install apps from multiple apps markets, it also makes the operating system more vulnerable to tampering by bad actors. Also, Android has a more fragmented ecosystem with multiple device manufacturers and different versions of the operating system. As a result, each may have different security updates, and consistency will vary depending on the carrier or manufacturer, which can make Android phones more vulnerable to threats. 

So, just like computers and laptops, Android phones are susceptible to attack. And when you consider how much of our lives we keep on our phones, the importance of protecting them can’t be overstated. Steps truly are called for. With a look at how viruses and malware end up on Androids, you’ll see that you have several ways of keeping you and your phone safe. 

The top culprit: Malicious Android apps 

When it comes to viruses and malware on Android phones, malicious apps are often to blame. They’ll disguise themselves in many ways, such as utility apps, wallpaper apps, games, photo editors, and so on. Once installed, they’ll unleash their payload, which can take several forms: 

  • Adware that floods your phone with pop-ups and clicker malware that simulates clicking on ads, which generates ad revenue for views and clicks on ads—and which can steal personal information as well.  
  • Spyware that tracks your activity and can potentially harvest personal information like usernames and passwords. 
  • Billing and subscription fraud, which uses several types of tricks to overcharge for services or subscribe to other services that you don’t want. In some cases, an app will offer a free trial and then charge excessive subscription fees after the trial ends.  
  • Banking trojans that use sophisticated techniques to skim login credentials or hijack sessions, which then let bad actors steal money from your accounts. 
  • CoinStealers and fake wallets can steal your crypto wallet credentials or seed and take control of the funds. 
  • Ransomware and phone locker attacks, while less common, lock away personal info and files on the phone then demand payment for them to be released (payment being no guarantee that the hacker will actually unlock the phone). 

Google Play does its part to keep its virtual shelves free of malware-laden apps with a thorough submission process as reported by Google and through its App Defense Alliance that shares intelligence across a network of partners, of which we’re a proud member. Further, users also have the option of running Play Protect to check apps for safety before they’re downloaded.  

Yet, bad actors find ways to sneak malware into the store. Sometimes they upload an app that’s initially clean and then push the malware to users as part of an update. Other times, they’ll embed the malicious code so that it only triggers once it’s run in certain countries. They will also encrypt malicious code in the app that they submit, which can make it difficult for reviewers to sniff out.  

Beyond Google Play, Android allows users to download apps from third-party app stores, which may or may not have a thorough app submission process in place. Moreover, some third-party app stores are actually fronts for organized cybercrime gangs, built specifically to distribute malware.  

How do I know if my Android phone has a virus or is infected?  

You might spot the signs rather quickly. Sometimes, you might not. Some malware can make your phone run poorly, which may indicate a technical issue, yet it can also be a symptom of a hacked phone. Others work quietly in the background without you knowing it. Either way, both cases provide good reasons to run regular scans on your phone. 

Let’s look at some possible signs: 

Sluggish performance, battery drain, and a hot phone  

Malware has a way of taking up resources and eating up battery life as it furiously does its work in the background. For example, adware or clicker malware can hijack your phone and tap the central processing unit to run the complex calculations needed to mine cryptocurrencies like bitcoin, thus putting high stress on your device. In a way, it’s like having a second person using your phone at the same time as you are. This can make your phone hot to the touch, like it’s been sitting in the sun, because the stress malware puts on your phone could cause it to overheat. 

Popup ads suddenly appear on your phone.  

Adware is annoying as it sounds, and potentially even more malicious in nature. If popup ads suddenly pepper your phone, it may be malware that distributes ads without your consent, which can generate revenue for rogue developers (they can get paid per view and per click). Worse yet, adware can also collect personal information and browsing history from your phone, which bad actors can then sell—a major invasion of your privacy.    

Mysterious apps, calls, calendar events or texts crop up in your history.  

A potential telltale sign that your phone has been compromised is the appearance of new apps that you didn’t download, along with spikes in data usage that you can’t account for. Likewise, if you see calls in your phone’s history that you didn’t make, that’s a warning as well.  

You run out of data or see unknown charges appear on your bill.  

Like an overdraft statement or seeing a suspicious charge your bank statement, this is a possible sign of malware installed on your device and is using it to perform subscriptions scam or premium SMS messages to unsolicited services. 

How to avoid malware and viruses on your Android phone 

Broadly, you can take two big steps toward keeping you and your phone safer from attack. The first is to keep a critical eye open as you use your phone. Malware authors rely on us to trust what we see a little too quickly, such as when it comes time to download that new app or tap on a link in a phishing email that looks legitimate, yet most certainly isn’t upon closer inspection. Slow down and scrutinize what you see. If something seems fishy, don’t tap or interact with it. 

The second big step is to use online protection software on your Android phone. In addition to providing strong antivirus protection and removal, it has further features that protect you against identity theft, online scams, and other mobile threats—including credit card and bank fraud, malicious texts, sketchy links, and bogus QR codes.  

With that, here are a few more steps you can take: 

  • Update your phone’s operating system. Along with installing security software, keeping your phone’s operating system up to date can greatly improve your security. Updates can fix vulnerabilities that hackers rely on to pull off their malware-based attacks. It’s another tried and true method of keeping yourself safe—and for keeping your phone running great too. 
  • Avoid third-party app stores. As mentioned above, Google Play has measures in place to review and vet apps to help ensure that they are safe and secure. Third-party sites may very well not, and they may intentionally host malicious apps as part of a front. Further, Google is quick to remove malicious apps from their store once discovered, making shopping there safer still. 
  • Review apps carefully. Check out the developer—have they published several other apps with many downloads and good reviews? A legit app typically has quite a few reviews, whereas malicious apps may have only a handful of (phony) five-star reviews. Lastly, look for typos and poor grammar in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it. 
  • Go with a strong recommendation. Yet better than combing through user reviews yourself is getting a recommendation from a trusted source, like a well-known publication or from app store editors themselves. In this case, much of the vetting work has been done for you by an established reviewer. A quick online search like “best fitness apps” or “best apps for travelers” should turn up articles from legitimate sites that can suggest good options and describe them in detail before you download. 
  • Keep an eye on app permissions. Another way hackers weasel their way into your device is by getting permissions to access things like your location, contacts, and photos—and they’ll use malicious apps to do it. If an app asks for way more than you bargained for, like a simple game wanting access to your camera or microphone, it may be a scam. Delete the app.  

Stay on guard against mobile malware 

Scammers have put Android phones in their crosshairs. And for some time now. While phishing emails and smishing texts with sketchy links persists as avenues of attack, a popular form of attack comes by way of malicious app downloads. One reason why is that malicious apps disguise themselves so well, as a utility or game you really want on your phone. You’re more apt to tap “Install” when you’re actively shopping for an app than to tap on a link in an unsolicited email or text. 

Yet as with so many of today’s online attacks, a combination of good sense and strong online protection software can prevent viruses and malware from ending up on your phone. Slowing down and putting preventative measures in place goes a long way toward keeping what’s arguably your most important device far more secure. 

The post How to Remove Viruses from Your Android Phone appeared first on McAfee Blog.

Can Your Apple Devices Get Hacked?

By: McAfee

“I bought a Mac, because it’s safer than a PC.” 

“I always surf the web with my iPhone, because I know it can’t get infected.” 

“I got a virus on my first PC, so now I only use Apple products.” 

Sound familiar? 

Too often, the rhetoric around the Mac vs. PC debate focuses on Apple’s presumed invincibility to cybercrime. Many people believe (a belief that is bolstered by Apple’s marketing of “security by design”) that unlike Windows devices, Apple products are immune to cyber threats. 

This logic is deeply flawed. Apple products can and do get hacked. People who believe their devices are unhackable are most at risk of falling to a cybercriminal. A false sense of security could blind people to the threats out there. 

In this article, we’ll explore the myth of Apple’s immunity to viruses and outline a few recent threats Mac users should be on the lookout for. 

Where Did the Myth Come From? 

The relative global unpopularity of Apple devices is likely a large contributor to the myth that they’re virus-proof. Worldwide, Android is far and away the most popular operating system. Seventy-two percent of global mobile devices run off Android. Apple iOS is in a far-away second place at 27%.1  

Cybercriminals are busy people just like the rest of us and want to get the most reach for their nefarious efforts. That’s why they design most viruses to attack Android systems: Because there are more possible targets to infect and propagate their illegal bugs. 

While Apple’s security systems are certainly robust, security is also a priority for every other mobile device and computing system out there. On your cellphone, tablet, or laptop, does it seem like you’re always getting alerts to update the software? In many cases, software updates are made in response to stop newly discovered threats that have or could possibly sneak through gaps in their current security protocols. No technology company wants to leave its users vulnerable to cybercriminals nor do leaders want their company in headlines for the wrong reasons. As long as you keep your devices up to date and follow a few digital safety best practices, you should be protected against many threats regardless of whether you have an Apple or Android operating system. 

Apple-specific Viruses to Watch Out For 

To further illustrate that Mac users should be just as careful online as everyone else, here are a few viruses that’ve broken through Apple’s excellent security lately. 

  • XMRig. A pirated version of Final Cut Pro, an Apple-specific video editing software, was responsible for spreading crypto mining malware. Disguised as free editing software, users unknowingly downloaded XMRig, which diverts computing power to mining cryptocurrency for the cybercriminal’s own account. This malware is particularly sneaky because when users check their Activity Monitor, the program shuts down then reboots when the user exits Activity Monitor. So even when the user perceives that something is amiss with their machine, the machine shows that everything is normal.2 
  • oRAT. This malware hid itself within ads and by hitching onto free software downloads. It had many capabilities, such as keystroke logging and giving itself admin access to Mac devices. Hackers used oRAT to spy on targets and potentially steal sensitive personal information.3 

Every villain necessitates a hero, and these recent Apple viruses underscore the importance of threat research and responsible vulnerability disclosure. Vulnerability disclosure refers to a company’s obligation to tell the public about their security flaws.  

Cybercriminals are getting faster and smarter every day. The collective power of a global community of researchers collaborating to identify and disclose critical vulnerabilities is an important step in eliminating these types of malicious campaigns. Equally as important is dissecting attacks in their aftermath to expose unique and interesting characteristics and empowering defenders and developers to mitigate these threats in the future. 

How to Keep Your Apple Device Safe 

The common theme among these Apple viruses is that people let their guard down and visited risky sites that were best left alone. Make sure to stick to safe downloading practices and avoid “free” versions of TV shows, movies, video games, and expensive software. While you don’t have to pull out your wallet, you may have to pay for these “free” downloads by replacing infected devices or restoring your compromised online security. 

To protect all your devices (including your Apple products) from viruses, consider investing in McAfee+ Ultimate. McAfee+ Ultimate includes antivirus for all your devices, unlimited VPN, and web protection to alert you to risky sites. Plus, if you’re ever unsure of the safety of your identity or your online privacy, McAfee lets you scan and remove your information from the dark web. Finally, the top-notch monitoring services allow you to go about your digital life confidently. 

 

1Statcounter, “Mobile Operating System Market Share Worldwide 

2Bleeping Computer, “Pirated Final Cut Pro infects your Mac with cryptomining malware 

3MacPaw, “How to protect your Mac against oRAT malware 

The post Can Your Apple Devices Get Hacked? appeared first on McAfee Blog.

4 Mobile Malware Threats You Can’t Even See

By: McAfee

By 2030, experts predict that there will be 5 billion devices connected to 5G.1 For the general population, this connectedness means better access to information, communication with far-flung loved ones, greater convenience in everyday tasks … and more hours devoted to everyone’s favorite pastime: scrolling through funny online videos. 

For cybercriminals, this vast mobile population fills their pool of targets with billions. And criminals are getting better at hiding their schemes, making threats to mobile devices seem nearly invisible. 

When undetected, cybercriminals can help themselves to your personal information or take over your expensive mobile device for their own gains. The best way to combat criminals and protect your mobile device is to know their tricks and adopt excellent online habits to foil their nefarious plots. 

Here are the tips you need to uncover these four hard-to-spot mobile threats. 

1. Spyware

What is it? 

Spyware’s main ability is right in the name: it spies on you. Spyware is a type of malware that lurks in the shadows of your trusted device, collecting information about your browsing habits, personally identifiable information (PII), and more. Some types, called key loggers, can keep track of what you type. The software then sends the details and movements it collects about you to the spying criminal. They can then use this information to steal your passwords and waltz into your online accounts or steal your identity. 

How do I know if my mobile device is affected? 

Malicious downloads are often the origin of spyware getting onto your mobile device. The spyware hides within “free” TV show, movie, or video game online downloads; however, instead of getting the latest episode you’ve been dying to watch, your device gets spyware instead. 

Have you visited risky sites recently? Is your device running slowly, overheating, or suddenly experiencing a shorter-than-usual battery life? One or all of these signs could indicate that your device is working overtime running the spyware and trying to keep up with your everyday use. 

How to avoid it 

Safe downloading habits will go a long way in protecting you from spyware. While streaming from free sites is less expensive than paying a monthly membership to a legitimate streaming service, you may have to pay more in the long run to reverse the damage caused by unknowingly downloading spyware. If you’re unsure if the sites you visit are safe, a safe browsing tool like McAfee WebAdvisor will alert you to untrustworthy sites. 

2. Malicious Apps

What are they? 

Malicious apps are applications that masquerade as legitimate mobile apps but are actually a vessel to download malware onto your mobile device. For example, when Squid Game was all the rage in 2021, 200 apps related to the show popped up on the Google Play store. One of these themed apps claiming to be a wallpaper contained malware.  

How do I know if my mobile device is affected? 

Similar to spyware, a device infected with malware will overheat, load pages slowly despite a solid Wi-Fi connection, and have a short battery life. Also, you may notice that texts are missing or that your contacts are receiving messages from you that you never sent. Finally, your online accounts may have suspicious activity, such as purchases or money transfers you didn’t authorize. 

How to avoid it 

Avoiding malicious apps requires that you do a bit of research before downloading. Even if you’re using an authorized app store, like Google Play or the Apple Store, apps with hidden malware can pass the vetting process. One way to determine if an app is risky is to look at the quality of its reviews and its number of star ratings. Approach an app with less than 100 ratings with caution. Also, read a few of the reviews. Are they vague? Are they written poorly? Cybercriminals may pad their apps with fake reviews, but they’re unlikely to spend too much time writing well-composed comments. Finally, do a background check on the app’s developer listed in the app description. If they have a criminal reputation, a quick search will likely alert you to it. 

Perusing the reviews isn’t a guaranteed way to sniff out a malicious app. In 2020, McAfee discovered that one bad app had more than 7,000 reviews. To help prevent malware from taking hold of your device, consider investing in antivirus software. Antivirus software isn’t just for your desktop. Mobile devices benefit from it, too! McAfee antivirus is compatible with any operating system and offers 24/7 real-time threat protection. 

3. Botnets

What are they? 

A botnet is a vast collection of malware-infected devices controlled by a cybercriminal. The criminal uses their network of bots to proliferate spam or crash servers.  

Malware is a broad term that encompasses dozens of specific strains of malicious software, several of which are capable of recruiting your mobile device to a cybercriminal’s army of bots. Without your knowledge, the criminal can force your phone to message your contact list or divert your device’s computing power to overload a server in a cyberattack.  

How do I know if my mobile device is affected? 

All the telltale signs of malware are applicable here if your phone is part of a botnet. A botnet commander grants themselves the highest admin access to any device they take over. That means you may also see new apps on your home screen that you never downloaded or messages sent by text, email, or social media direct message that you never wrote. 

How to avoid it 

Criminals recruiting devices to their botnet can embed the necessary malware anywhere malware typically lurks: in fake apps, dubious streaming and file-sharing sites, phishing emails, risky links, etc. The best way to avoid becoming a member of a botnet is to watch what you click on, stay away from risky sites, and treat any message from a stranger with suspicion. 

4. Fake Software Updates

What is it? 

Cybercriminals can conceal their malware within fake software updates that look official. Fake updates often pose as Microsoft updates because of the company’s huge user base. Java and Android operating system updates have also been impersonated in the past.  

How do I know if my mobile device is affected? 

The common signs of malware apply to fake software updates too. Also, if a fake update was widespread, you’ll likely receive an official correspondence from the software provider issuing a patch. 

How to avoid it 

The best way to avoid being tricked by a fake update is to enable automatic updates on all your devices. When your devices auto-update, you can ignore any pop-up, email, or text that urges you to click on a link to update. Auto-update is a good practice to adopt anyway, as it ensures that you have the latest software, which often means that it’s the most secure. 

Another excellent habit that’ll prevent you from compromising your device with a fake software update is to always preview where links will take you. You can do this by tapping and holding the link. Check the hyperlink for typos or for pages that direct away from the organization’s official website. 

Protect Your Mobile Device for Better Online Security, Privacy 

Cybercriminals are getting craftier by the day, employing new tools (like ChatGPT) and new strains to trick people and infect mobile devices for their own gains. To safeguard all your devices, consider investing in a solution that’ll protect you from every angle. McAfee+ Ultimate is the all-in-one device, privacy, and security service that helps you confidently live your best online life. The proactive monitoring features stop threats in their tracks, saving you a massive headache and guarding your finances and PII. If any online scheme does compromise your identity, the Family Plan offers up to $2 million in identity theft restoration. 

Mobile malware doesn’t always scream “suspicious!” As long as you arm yourself with the right tools, practice good habits, and keep your eyes peeled, you should be able to spot malicious software. 

1GSMA, “The Mobile Economy 

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How to Spot Fake Art and Deepfakes

Artificial intelligence (AI) is making its way from high-tech labs and Hollywood plots into the hands of the general population. ChatGPT, the text generation tool, hardly needs an introduction and AI art generators (like Midjourney and DALL-E) are hot on its heels in popularity. Inputting nonsensical prompts and receiving ridiculous art clips in return is a fun way to spend an afternoon. 

However, while you’re using AI art generators for a laugh, cybercriminals are using the technology to trick people into believing sensationalist fake news, catfish dating profiles, and damaging impersonations. Sophisticated AI-generated art can be difficult to spot, but here are a few signs that you may be viewing a dubious image or engaging with a criminal behind an AI-generated profile. 

What Are AI Art Generators and Deepfakes? 

To better understand the cyberthreats posed by each, here are some quick definitions: 

  • AI art generators. Generative AI is typically the specific type of AI behind art generators. This type of AI is loaded with billions of examples of art. When someone gives it a prompt, the AI flips through its vast library and selects a combination of artworks it thinks will best fulfill the prompt. AI art is a hot topic of debate in the art world because none of the works it creates are technically original. It derives its final product from various artists, the majority of whom haven’t granted the computer program permission to use their creations. 
  • Deepfake. A deepfake is a manipulation of existing photos and videos of real people. The resulting manipulation either makes an entirely new person out of a compilation of real people, or the original subject is manipulated to look like they’re doing something they never did. 

AI art and deepfake aren’t technologies found on the dark web. Anyone can download an AI art or deepfake app, such as FaceStealer and Fleeceware. Because the technology isn’t illegal and it has many innocent uses, it’s difficult to regulate. 

How Do People Use AI Art Maliciously? 

It’s perfectly innocent to use AI art to create a cover photo for your social media profile or to pair it with a blog post. However, it’s best to be transparent with your audience and include a disclaimer or caption saying that it’s not original artwork. AI art turns malicious when people use images to intentionally trick others and gain financially from the trickery. 

Catfish may use deepfake profile pictures and videos to convince their targets that they’re genuinely looking for love. Revealing their real face and identity could put a criminal catfish at risk of discovery, so they either use someone else’s pictures or deepfake an entire library of pictures. 

Fake news propagators may also enlist the help of AI art or a deepfake to add “credibility” to their conspiracy theories. When they pair their sensationalist headlines with a photo that, at quick glance, proves its legitimacy, people may be more likely to share and spread the story. Fake news is damaging to society because of the extreme negative emotions they can generate in huge crowds. The resulting hysteria or outrage can lead to violence in some cases. 

Finally, some criminals may use deepfake to trick face ID and gain entry to sensitive online accounts.     To prevent someone from deepfaking their way into your accounts, protect your accounts with multifactor authentication. That means that more than one method of identification is necessary to open the account. These methods can be one-time codes sent to your cellphone, passwords, answers to security questions, or fingerprint ID in addition to face ID.  

3 Ways to Spot Fake Images 

Before you start an online relationship or share an apparent news story on social media, scrutinize images using these three tips to pick out malicious AI-generated art and deepfake. 

1. Inspect the context around the image.

Fake images usually don’t appear by themselves. There’s often text or a larger article around them. Inspect the text for typos, poor grammar, and overall poor composition. Phishers are notorious for their poor writing skills. AI-generated text is more difficult to detect because its grammar and spelling are often correct; however, the sentences may seem choppy. 

2. Evaluate the claim.

Does the image seem too bizarre to be real? Too good to be true? Extend this generation’s rule of thumb of “Don’t believe everything you read on the internet” to include “Don’t believe everything you see on the internet.” If a fake news story is claiming to be real, search for the headline elsewhere. If it’s truly noteworthy, at least one other site will report on the event. 

3. Check for distortions.

AI technology often generates a finger or two too many on hands, and a deepfake creates eyes that may have a soulless or dead look to them. Also, there may be shadows in places where they wouldn’t be natural, and the skin tone may look uneven. In deepfaked videos, the voice and facial expressions may not exactly line up, making the subject look robotic and stiff. 

Boost Your Online Safety With McAfee 

Fake images are tough to spot, and they’ll likely get more realistic the more the technology improves. Awareness of emerging AI threats better prepares you to take control of your online life. There are quizzes online that compare deepfake and AI art with genuine people and artworks created by humans. When you have a spare ten minutes, consider taking a quiz and recognizing your mistakes to identify malicious fake art in the future. 

To give you more confidence in the security of your online life, partner with McAfee. McAfee+ Ultimate is the all-in-one privacy, identity, and device security service. Protect up to six members of your family with the family plan, and receive up to $2 million in identity theft coverage. Partner with McAfee to stop any threats that sneak under your watchful eye. 

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Closing the Pay Gap: How Pay Parity Continues to Transform Our Workplace

Four years ago, we achieved something that few companies had — pay parity, by compensating all our employees equally for their contributions, regardless of gender. While it might seem like a given, McAfee was the first cybersecurity company to reach this goal, and that work continues, particularly in a time where pay gaps persist.

And they certainly persist. Stubbornly so. Recent data from Pew Research indicates that women in the U.S. make 82 cents for every $1 men earn, a figure that has only increased by two cents in the last two decades. At the current rate, women overall will not reach pay parity until 2059.

We believe no one should have to wait.

At McAfee, we’re proud to demonstrate our commitment to an equitable and inclusive workplace with our ongoing attainment of pay parity. In 2019, we achieved gender pay parity before adding ethnicity to our analysis a year later. Today we’re proud to say that all McAfee team members are compensated fairly and equally for their contributions, regardless of gender or ethnicity.

Creating an equitable environment is part of our DNA and who we are. In fact, half of the McAfee leadership team are female and, together with their male counterparts (including myself), are committed to driving diversity at every level. Whether it’s through our Diversity Impact Analysis, where awards, promotions, or employee programs are analyzed through the lens of equality and equity; or our candidate interviews where a woman is on every panel; or our comprehensive employee benefits and offerings centered around the needs of a diverse workforce — we’re proud of the progress we’re making, while knowing there is still much to do.

Countless studies point to the ways diversity across gender and ethnicity correlates with business performance. At McAfee, we do it first and foremost because we simply believe it’s the right thing to do. Achieving and maintaining pay parity is not without its challenges. It takes effort. Ongoing effort. If left unchecked, we know that the pay divide can resurface overtime, whether through our own unconscious biases or other factors, such as fewer women negotiating starting salaries than men. We must be proactive and intentional to maintain parity. This means quarterly analyses, third-party audits to help identify and address potential bias and subjectivity, and immediate action when we identify discrepancies to ensure the divide remains closed.

At McAfee, we will continue to shape our hiring practices, talent management practices, internal mobility, promotion and award programs, and other practices in a way that creates an employee experience rooted in equity and inclusion, so that all McAfee team members can do the best work of their lives.

We’re honored to play our part in the broader movement toward equality. You can learn more about how McAfee drives meaningful change in our Impact Report and who we are at Careers.McAfee.com.

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Protect the Whole Family with McAfee+ Ultimate Family Plan

By: McAfee

Dozens of content creators center their channels on highlighting the differences between today’s most prominent generations: the Silent Generation, baby boomers, Generation X, millennials, and Generations Z and Alpha. At quick glance, no generation seems to have much in common with the others.  

Despite our vastly different life experiences and philosophies, there’s something that people of any age should get behind: identity and online privacy protection. Young or old, cybercriminals don’t discriminate against who they target. In fact, some generations are more prone to certain scams than others. 

Education on current cyber threats is the first step to defending against them. Here’s how to protect every member of the family against online threats. 

Children 

Cybercriminals can steal identities even from young children who don’t yet have an online presence. Criminals can buy Social Security Numbers (SSNs) of minors on the dark web or gather them through medical record or school system breaches. Those SSNs are valuable to a cybercriminal, because the theft can go undetected for years. Since children aren’t opening credit cards or applying for mortgages, there’s seemingly no reason to keep tabs on their credit and ensure everything is normal.  

To check up on the online safety of your youngest family members, it’s never too early to start identity monitoring. Also, consider putting a credit freeze on your child’s credit. A credit freeze does not negatively affect their credit score. Since they won’t be needing it for several years anyway, might as well make your child’s credit inaccessible to everyone, including criminals. 

Tweens and Teens 

Teenagers crave independence. Often at this age, parents allow their teens to open and manage their first email addresses and social media profiles independently. It’s an important life lesson in organization, responsibility, and digital literacy; however, these platforms are not without risks like cyberbullying, fake news, and social engineering. 

The best way to avoid falling for each is through education. Globally, 13% of children experienced the most severe forms of cyberbullying, including harassment, physical threats, and stalking. Ensure that your tweens and teens who spend time unsupervised on their connected devices know what to do if they encounter cyberbullying. The best course of action is to report the incident to an adult, and in the meantime, to suspend their accounts.    

To steer clear of fake news perpetuated by social media bots and social engineering scams, a safe browsing extension may protect your teen’s device from risky sites. McAfee WebAdvisor not only alerts users to possible hidden malware, but also to phishing attempts, which may be difficult for teenagers to suss out. For teens who are eager to download a “free” TV or video game, they may miss the telltale signs of malicious sites, such as typos, blurry logos, or offers that are too good to be true. 

Adults 

While adults typically have more street smarts than teens, their schedules are brimming with important tasks. Juggling work, social obligations, and running a household often leaves adults feeling like they don’t have time to spare. The feeling that they have to rush through emails, social media direct messages, and even dating app correspondences could increase their susceptibility to phishing, malware, and computer viruses.  

The best advice to adults to avoid phishing or malicious bugs is this: slow down! Take your time when you receive any message from someone you don’t know or have never met in person. If you feel even an iota of suspicion, don’t engage any further with the sender. Delete the message. If it’s important, the person or organization will follow up.  

To fully protect expensive connected devices and the personally identifiable information they store, consider investing in safe browsing, antivirus software, and identity monitoring and restoration services to catch any threats that may have passed under your watchful eye. 

Seniors 

Cybercriminals often seek out seniors as easy targets for online scams. Because they aren’t digital natives like millennials and Gen Zers, seniors are typically less confident in their online skills. For example, they may not realize that every email in their inbox isn’t necessarily sent by someone with good intentions. What can start out as a friendly online pen pal can quickly spiral into divulging sensitive personal information or sending huge sums of money to a criminal. 

The best way to prepare the seniors in your life for online safety is to impart a few, easy-to-follow absolutes. Start with these three rules: 

  • Never tell anyone your password. Your bank, tax filing service, nor the IRS will ever need it. 
  • Never divulge your SSN over email. 
  • Never send money to a stranger, no matter how much their “story” tugs at your heartstrings. 

For peace of mind, enroll the seniors in your family in identity monitoring and restoration services. This will help them get back on their feet if their identity was compromised in a senior scam. 

 The Ultimate Plan to Protect the Whole Family 

Get the whole family committed to safer and more private online lives with the help of McAfee+ Ultimate Family Plan. The Family Plan covers up to six individuals and protects their online lives with an entire suite of comprehensive privacy, identity, and device security features. For example, families can receive up to $2 million in identity theft recovery and $50,000 in ransomware coverage. The plan also includes preventive measures to fight online crime, such as safe browsing tools, an advanced firewall, unlimited VPN, and antivirus software for unlimited devices. 

Empower your whole family with online confidence and protection for their digital life! 

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McAfee Teammates Share How They #EmbraceEquity This International Women’s Day

By: McAfee

International Women’s Day is a time for us to celebrate the achievements and contributions of women at McAfee and around the world. We reflect on progress, the work ahead, and how all of us can create a more equitable and inclusive world.

Collectively we can #EmbraceEquity and raise awareness of how equity leads to equality today and beyond.

See how Team McAfee embraces equity.

“As a father of two daughters, I want them to be able to embrace any opportunities they encounter and be successful at whatever they put they mind to. So, I embrace equity as it creates the best environment for everyone to succeed and simply, it’s just the right thing to do.” Andrew – Software Sales Senior Manager
“In 2023, I’m hopeful that equity will be embraced by all sectors of our society. When we collectively embrace equity, we create a more equal world that strives to be diverse, inclusive and fair.” Fiona, Accounting Senior Manager
“I embrace equity because I believe that everyone deserves to be treated fairly and have equal opportunities, regardless of their background, identity, or personal characteristics.” – Jeremy, Senior UC Engineer
“Embracing equity will help us advance into a future where we appreciate and value uniqueness of each other!” – Ambareen, Senior Manage, Content Operations & QA, DevOps
“I love the #EmbraceEquity theme as it demonstrates how the conversation has progressed to a point where we are having meaningful conversations about why equality is not enough. Equity-based solutions consider the experiences people have and with that more women can get what they need to succeed. This is a long-term solution and I’m excited for continuing this conversation going forward.” – Keegan, Senior Retail Channel Marketing Manager
“I embrace equity because it’s the right thing. But more than this, because without it there is no way we would be able to achieve our full potential.” – Aaron, VP Finance
“To me, #EmbracingEquity means to accept everyone’s differences, uniqueness, and backgrounds; the very essence that makes us each who we are.”  – Deb, Executive Assistant
“Change won’t happen unless we make it happen. I embrace equity because well it’s so clearly and fundamentally the right thing to do.” – Jared, VP Legal
“Embracing Equity means recognizing and supporting women across the globe, regardless of their background. We come together to empower one another, celebrate our achievements, and continue to build workplaces where ALL women can thrive.”  – Taylor, People Experience Program Manager
“I reaffirm my commitment to raise my voice to help others who need support to be heard, to enable them to succeed in their career and to lead. When we make room for diverse voices – we enrich the social fabric and through this, deepen our own perspectives.” – Natalia, Software Sales
“Gender equality is not just an issue for women to solve, it takes men and allies to lean in and truly remove those barriers. The more we can speak out, the more we can stand up and the more stories we can share the greater chance we have to truly inspire action. We can help create a more equitable world for everyone.” – Mike, Director of Global Transformation
“Humanity is diverse: we’re all unique individuals with our own passions, strengths and weaknesses. Equity is taking that uniqueness into account, so everyone has the resources and opportunities they need to succeed.” – Elodie, Security Researcher

Join McAfee and millions of others around the world in celebrating International Women’s Day by sharing how you’ll #EmbraceEquity.

Interested in finding out more about what we’re doing to drive meaningful change at McAfee? Check out our Impact Report

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Malware: 5 Tips for Fighting the Malicious Software

By: McAfee

Malware—the term seems to be at the center of the news every day, with each headline telling of a new way the cyber threat has inserted itself into our lives. From an entire attack campaign on banks worldwide, to a strain residing within medical devices, to a variant that has learned to self-heal, the list of malware-based attacks goes on. And as they do, it’s becoming more and more clear that today’s malware has not only become adaptive, but has learned how to spread its wings further than before, to devices beyond laptops and phones, and in a way that creates a longevity behind each cyberattack it spearheads.

However, though it is important to understand the many forms that malware, or malicious software, takes, it’s crucial to first and foremost grasp what it is.

What is Malware?

The abbreviated term for malicious software, “malware,” is a generic term used to describe any type of software or code specifically designed to exploit a computer/mobile device or the data it contains, without consent. Most malware is designed to have some financial gain for the cybercriminal, as crooks typically use it to extract data that they can leverage over victims. That information can range anywhere from financial data, to healthcare records, to personal emails and passwords—the possibilities of what sort of information can be compromised have become endless.

How Malware Spreads

So how exactly can these cybercriminals get their hands on so much data? Since its birth over 30 years ago, malware has found a variety of vessels to help it enact attacks. This includes email attachments, malicious advertisements on popular sites (malvertising), fake software installations, USB drives, infected apps, phishing emails, and even text messages.

Types of Malware

Now, these are just a few of the ways malicious software can be delivered–but there are also different kinds of malware itself. To name a few:

  • Viruses. Almost always attached in a file, this malware variant usually comes as a document in an email that holds a virus payload (the part of malware that performs the malicious action). Once the victim opens the file, boom—infected.
  • Worms. This malware strain doesn’t require user interaction or even a file to attack. Instead, worms have the ability to copy themselves from machine to machine, usually by exploiting some sort of security weakness in a software or operating system.
  • Trojans. This type of malware is the most commonly leveraged by cybercriminals, as of late. Trojans masquerade as harmless applications (for example, those you’d use on your phone), tricking users into downloading and using them. Once up and running, they then can steal personal data, crash a device, spy on the someone’s activities, or even launch a DDoS attack.
  • Ransomware. One of the most profitable, and therefore one of the most popular, of malware types amongst cybercriminals is ransomware. This variant simply installs itself onto a victim’s machine, encrypts their files, and then turns around and demands a ransom (usually in Bitcoin) to return that data to the user.

How You Can Fight Back

Now that you know what malware is, how it can be delivered, and the many forms it takes, it’s time to learn how you can protect yourself against it:

  • Keep your operating system and applications updated. Cybercriminals look for vulnerabilities in old or outdated software to capitalize on, so make sure you install updates as soon as they become available since they can close security holes that may have been exposed.
  • Avoid clicking on unknown links. Whether it comes via email, a social networking site, or a text message, if a link seems unfamiliar, keep away from it. This especially goes for links that come from someone you don’t know.
  • Be selective about which sites you visit. Do your best to only use known and trusted sites, as well as using comprehensive security packages such as  McAfee Ultimate, to avoid any sites that may in fact be malicious without your knowing.  
  • Same goes for what apps you download. When looking for your next favorite app, make sure you only download something that checks out. Read app reviews, utilize only official app stores, and if something comes off as remotely fishy, steer clear.
  • Be alert. Cybercriminals depend on laziness and inattentiveness–so prove them wrong. Don’t believe manipulative emails, don’t leave your computer unattended, and most importantly, stay educated on the kinds of malware that could come your way.

 

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McAfee Awarded Best Protection by the Labs at AV-TEST

By: McAfee

Each year the independent labs at AV-TEST announce their best products in IT security, and McAfee has come out on top with AV-TEST’s award for “Best Protection.”  

McAfee received the award across a field of 20 different products assessed by AV-TEST, which included evaluation across three key categories: 

  • Protection from malware. 
  • Performance speed. 
  • User-friendliness of the app. 

Maik Morgenstern, CEO of AV-TEST, said: “The test category of protection is an elite discipline in the lab of AV-TEST. That is why we are particularly pleased that we were able to confer such an important and coveted award on McAfee. The consumer user product Total Protection demonstrated with perfect detection in all lab tests that it earned the AV-TEST Best Protection 2022 Award for Consumer Users.” 

Their labs utilize thousands of rigorous real-world tests that determine how well online protection performs against known, new, and emerging threats—such as previously unknown zero-day malware, drive-by attacks, malicious downloads from websites, attacks via infected emails, ransomware, and many more.  

“Recognition from AV-TEST is an honor,” says Chief Technology Officer, Steve Grobman. “Their reputation for analysis and quality assurance stands tall and further reinforces our leadership in online protection. Grobman also continued to say, “With the internet now an integral part of our daily lives, cybercriminals have stepped in to take advantage of that reliance. As ever, we’re committed to staying one step ahead of them so that people can confidently enjoy their lives online.” 

Get a free 30-day trial of McAfee Total Protection, which includes McAfee’s award-winning anti-malware technology plus identity monitoring, Secure VPN, and safe browsing for all-in-one online protection. 

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The Reviews are In—McAfee+ Earns Top Marks from Review Sites

By: McAfee

We created McAfee+ so people can be safe and feel safe online, particularly in a time where there’s so much concern about identity theft and invasions of online privacy—and reviewers have given it top marks as a result. 

With data breaches, spam texts and calls, companies collecting and selling personal info, and suspicious charges cropping up on billing statements becoming so commonplace nowadays, it can seem like there’s little you can do to prevent it. Yet that’s far from the case. McAfee+ offers protection that puts you in control of your identity and privacy, all while protecting your devices from viruses and threats. 

Journalists who have reviewed McAfee+ recognize the need for this kind of protection today, and here’s what three leading consumer PC publications had to say about McAfee+ and how strongly its protection stacks up. 

McAfee+ Gets 4.5 Stars and the Editor’s Choice Award from Tech Advisor 

Tech Advisor’s review opened with the big picture, stating ‘McAfee+ is Total Protection on steroids’ and McAfee+ is ‘a complete cybersecurity package that goes beyond simply blocking nasties to offer holistic protection for everything you do online.’ Tech Advisor said,This feels like the beginning of a new era of cybersecurity where the customer is no longer helpless to unwanted intrusion, and McAfee+ makes sure they have the tools to use that new-found power. 

Top features they called out include Lost Wallet support, which will help you cancel your cards and order replacements from a single screen. Moreover, they applauded our Identity Theft and Restoration Coverage which is “the sort of identity protection that you’d normally see from an insurance company.” 

Our industry-first Protection Score also racked up points with Tech Advisor, which really latched onto the idea of improving their score. “We actually found chasing points quite compulsive – and most importantly, it means that you don’t need to worry about how any of the features we’re about to look at work, what they do, or even what they’re called – McAfee+ does all that for you, making it great, not just for tech-heads, but seniors, kids, and the less-tech-savvy alike.” 

In their summary of McAfee+, Tech Advisor expressed our approach to online protection well by saying, “the future of safety online is holistic, and McAfee has come up with a package that reflects the realities of modern-day living.” 

PC Mag Gives McAfee+ 4 Stars with an “Excellent” Rating 

The PC Mag review gave McAfee+ a thorough walkthrough with a particular focus on its privacy and identity features, saying, “McAfee+ is now the most complete product in the McAfee line, and its combination of unlimited device protection with identity theft remediation is quite appealing.” 

It highlighted our Personal Data Cleanup feature that scans some of the riskiest data broker sites and shows you which ones are selling your personal info and provides guidance for removing it—and further touched on our Identity Theft and Restoration Coverage that, “offers full identity monitoring and identity theft remediation rivaling that of many competing products, and you can now extend protection to your family.”  

The review also put McAfee’s Credit Monitoring, Credit Lock, and Security Freeze features through the paces as well, which help you keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.  

PC Mag also called out the unlimited device coverage that protects all devices in your household, McAfee’s excellent third-party test scores for antivirus protection, and unlimited VPN—all adding up to a four-star review and an “Excellent” rating. 

Trusted Reviews – A Trusted Score of 4.5 Stars and a Recommended Award 

Like Tech Advisor, Trusted Reviews focused on the broader nature of online protection today and that it calls for much more than antivirus. Identity and privacy protection are equally important, and “McAfee+ Advanced is very much a do-it-all service.” 

Notably, along the same lines, the review mentioned that the “new McAfee Plus tiers are among very few mainstream internet security suites to offer data broker removal services in the UK and Europe.” As mentioned above, our Personal Data Cleanup can help you spot and remove personal information from data broker sites, which bad actors of all stripes use to commit scams and identity theft. A couple of examples—scammers use data brokers to create lists of people that they can send spammy texts and calls, and thieves can also use data broker sites to harvest info that can help them commit identity theft. 

Trusted Reviews also called out the unlimited number of devices and how it’s helpful for households with a lot of hardware to protect. The core antivirus was highlighted as well, in that “the performance for McAfee Plus Advanced in recent lab tests has been excellent. It detected all malware with no false positives in AV-TEST’s latest Windows consumer antivirus test.” 

The journalist concludes their review by stating that “the company’s push into identity protection and recovery in the UK is almost beyond the score of my anti-malware focus on these reviews, but it’s a useful toolkit to have on hand, and its data broker listing removal service is very welcome indeed.” 

See what McAfee+ can do for you 

Drop by our product page for more about McAfee+, including our new Family plans that include personalized protection for each member of the family. With several tiers and degrees of protection available across all our plans, you can get the level of privacy, identity, and device protection that’s right for you and everyone in your household. 

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McAfee 2023 Consumer Mobile Threat Report

By: McAfee

Smartphones put the proverbial world in the palm of your hand—you pay with it, play with it, keep in touch with it, and even run parts of your home with it. No wonder hackers and scammers have made smartphones a target. A prime one. 

Each year, our Consumer Mobile Threat Report uncovers trends in mobile threats, which detail tricks that hackers and scammers have turned to, along with ways you can protect yourself from them. For 2023, the big trend is apps. Malicious apps, more specifically.  

Malicious and fake apps 

Malicious apps often masquerade as games, office utilities, and communication tools. Yet now with the advent of a ChatGPT AI chatbot and the DALL-E 2 AI image generator, yet more AI-related malicious apps have cropped up to cash in on the buzz. 

And money is what it’s all about. Hackers and scammers generally want your money, or they want your data and personal info that they can turn into money. Creating fraudulent ads, stealing user credentials, or skimming personal information are some of the most common swindles that these apps try. Much of this can happen in the background, often without victims knowing it. 

How do these apps end up on people’s phones? Sometimes they’re downloaded from third-party app stores, which may not have a rigorous review process in place to spot malicious apps—or the third-party store may be a front for distributing malware-laden apps. 

They also find their way into legitimate app stores, like Apple’s App Store and Google Play. While these stores indeed have review processes in place to weed out malicious apps, hackers and scammers have found workarounds. Sometimes they upload an app that’s initially clean and then push the malware to users as part of an update. Other times, they embed the malicious code so that it only triggers once it’s run in certain countries. They will also encrypt bad code in the app that they submit, which can make it difficult for stores to sniff out.  

In all, our report cites several primary ways how hackers and scammers are turning to apps today: 

  • Sliding into your DMs: 6.2% of threats that McAfee identified on Google during 2022 were in the communication category, mainly malware masqueraded as SMS and messaging apps. But even legitimate communication apps can create an opportunity for scammers. They will use fraudulent messages to trick consumers into clicking on a malicious link, trying to get them to share login credentials, account numbers, or personal information. While these messages sometimes contain spelling or grammar errors or use odd phrasing, the emergence of AI tools like ChatGPT can help scammers clean up their spelling and grammar mistakes, making it tougher to spot scam messages by mistakes in the content. The severity of these Communication threats is also evident in the volume of adults (66%) who have been messaged by a stranger on social media, with 55% asked to transfer money. 
  • Taking advantage of Bring Your Own Device policies: 23% of threats that McAfee identified were in the app category of tools. Work-related apps for mobile devices are great productivity boosters—categories like PDF editors, VPNs, messaging managers, document scanners, battery boosters, and memory cleaners. These types of apps are targeted for malware because people expect the app to require permissions on their phone. Scammers will set up the app to ask for permissions to storage, messaging, calendars, contacts, location, and even system settings, which scammers to retrieve all sorts of work-related information.  
  • Targeting teens and tween gamers with phones: 9% of threats that McAfee identified were casual, arcade, and action games. Malicious apps often target things that children and teens like, such as gaming, making videos, and managing social media. The most common types of threats detected within the gaming category in 2022 were aggressive adware—apps that display excessive advertisements while using the app and even when you’re not using it. It’s important to make sure that kids’ phones are either restricted from downloading new apps, or that they’re informed and capable of questioning suspicious apps and identifying fraudulent ones. 

How you can avoid downloading malicious and fake apps 

For starters, stick with legitimate apps stores like Google Play and Apple’s App Store, which have measures in place to review and vet apps to help ensure that they are safe and secure. And for the malicious apps that sneak past these processes, Google and Apple are quick to remove malicious apps once discovered, making their stores that much safer. 

1) Review with a critical eye.

As with so many attacks, hackers rely on people clicking links or tapping “download” without a second thought. Before you download, take time to do some quick research. That may uncover some signs that the app is malicious. Check out the developer—have they published several other apps with many downloads and good reviews? A legit app typically has quite a few reviews, whereas malicious apps may have only a handful of (phony) five-star reviews. Lastly, look for typos and poor grammar in both the app description and screenshots. They could be a sign that a hacker slapped the app together and quickly deployed it. 

2) Go with a strong recommendation.

Yet better than combing through user reviews yourself is getting a recommendation from a trusted source, like a well-known publication or from app store editors themselves. In this case, much of the vetting work has been done for you by an established reviewer. A quick online search like “best fitness apps” or “best apps for travelers” should turn up articles from legitimate sites that can suggest good options and describe them in detail before you download. 

3) Keep an eye on app permissions.

Another way hackers weasel their way into your device is by getting permissions to access things like your location, contacts, and photos—and they’ll use sketchy apps to do it. So, check and see what permissions the app is requesting. If it’s asking for way more than you bargained for, like a simple game wanting access to your camera or microphone, it may be a scam. Delete the app and find a legitimate one that doesn’t ask for invasive permissions like that. If you’re curious about permissions for apps that are already on your phone, iPhone users can learn how to allow or revoke app permission here, and Android can do the same here. 

4) Protect your smartphone with security software.

With all that we do on our phones, it’s important to get security software installed on them, just like we install it on our computers and laptops. Whether you go with comprehensive online protection software that secures all your devices or pick up an app in Google Play or Apple’s App Store, you’ll have malware, web, and device security that’ll help you stay safe on your phone.  

5) Update your phone’s operating system.

Together with installing security software, keeping your phone’s operating system up to date can help to keep you protected from most malware. Updates can fix vulnerabilities that hackers rely on to pull off their malware-based attacks—it’s another tried and true method of keeping yourself safe and your phone running great too. 

Protecting yourself while using apps 

Who can you trust? As for scammers who use legitimate communications apps to lure in their victims, McAfee’s Mobile Research team recommends the following: 

  • Be suspicious of unsolicited emails, texts, or direct messages and think twice before you click on any links. 
  • Ensure that your mobile device is protected with security solutions that includes features to monitor and block potentially malicious links, such as the web protection found in our own online protection software. 
  • Remember that most of these scams work because the scammer creates a false sense of urgency or preys on a heightened emotional state. Pause before you rush to interact with any message that is threatening or urgent, especially if it is from an unknown or unlikely sender. 
  • If it’s too good to be true, it probably is. Whether it’s a phony job offer, a low price on an item that’s usually expensive, a stranger promising romance, or winnings from a lottery you never entered, scammers will weave all kinds of stories to steal your money and your personal information. 

Get the full story with our Consumer Mobile Threat Report 

The complete report uncovers yet more mobile trends, such as the top mobile malware groups McAfee identified in 2022, predictions for the year ahead, ways you can keep your children safer on their phones, and ways you can keep yourself safer when you use your phone for yourself and for work.  

The full report is free, and you can download it here. 

The post McAfee 2023 Consumer Mobile Threat Report appeared first on McAfee Blog.

A Parent’s Guide to ChatGPT

ChatGPT is, without doubt, the biggest tech story of the year. It’s created debate in schools and universities, made history by being the fastest ever growing app in history and even caused Google to issue a Code Red! But if you haven’t heard anything about it or still can’t get your head around it then I’ve got you! Keep reading because I’ve put together a ‘cheat sheet’ to help get you up to speed plus some pointers on how to manage this intriguing technology and your kids. 

So, what is ChatGPT? 

ChatGPT is an online software program that uses a new form of artificial intelligence – generative artificial intelligence – to provide human style responses to a broad array of requests. And let me assure you, its responses are much less robotic and far more intelligent sounding that earlier iterations of artificial intelligence. Whether you need a recipe formulated, poetry written, tips for your next party or text translated, ChatGPT can assist. Think of it as Google but on steroids. But instead of overwhelming you with 1000’s of search results, it summarises them in a conversational form.  

It was developed by San Francisco startup OpenAI, which was co-founded by Elon Musk and Sam Altman in 2015. Like all new startups, it also has a host of investors in tow but Microsoft is without a doubt, the biggest. 

When I asked ChatGPT to describe itself, it replied: 

ChatGPT is a conversational AI model developed by OpenAI. It’s based on the GPT-3 (Generative Pre-trained Transformer 3) architecture, which is one of the largest and most advanced language models in existence. The model has been trained on a massive corpus of text data from the internet, allowing it to generate human-like responses to a wide range of topics and questions. It can be used to power various applications such as chatbots, language translation, content generation, and more. 

Let me simplify – ChatGPT uses generative artificial intelligence to provide ‘human style’ content, language translation, summarisation ability and search engine results within seconds. It can solve maths questions, write jokes, develop a resume and cover letter, write code and even help you prepare for a job interview. 

How Does It Work? 

ChatGPT is powered by a large language model, or LLM, meaning it’s programmed to understand human language and create responses based on large quantities of data. It has the ability to remember or ‘log’ context from a user’s previous message and use it to create responses later in the conversation, giving it a human-like feel. 

How Popular is it? 

Just five days after its release, ChapGPT had signed up 1 million users, according to a tweet by OpenAI co-founder Sam Altman. In just two months, it had amassed a whopping 100 million monthly active users making it the fastest growing application in history. And just to give you some context, it took TikTok nine months to reach 100 million users and two and half years for Instagram. 

Without doubt, the main reasons for its popularity is the ease of access and its seemingly endless scope of ability. It’s super easy to use – once you’ve set up an account, it’s as simple as typing in your request or question into the text box. And there is no minimum age required for users – unlike many other social media platforms. And because it can assist with any issue from writing a legal brief to answering questions to providing companionship in almost 100 languages, a lot of us could easily find a way to use it in our day-to-day lives. 

Some experts believe that the timing of ChatGPT is another reason for its success. It’s widely known that the Renaissance period followed The Black Death in the 14th Century so ChatGPT could have arrived at a time in history when creativity is surging after 2-3 very long and hard years of living with Covid. 

How Much Does It Cost? 

ChatGPT is still a free service however recently it has introduced a premium version called ChatGPT Plus. For $US20 per month, users will get access to the chatbot even when demand is high with a faster response speed. Priority access to new features will also be made available to new users. While I have never had an issue gaining access to ChatGPT, even in peak times, friends of mine in the US have had to invest in the paid membership otherwise they have to wait till late in the evening to have their questions answered! 

Does It Have Any Competitors? 

Microsoft recently announced that it will be incorporating some of the ChatGPT functionality into its Bing and Edge search engines but that it will use a next generation OpenAI model that is more powerful than ChatGPT. If you’re a Microsoft customer, keep a watch on your inbox for an invite! 

Google has just unveiled its offering. Called Bard, it’s similar to ChatGPT but the biggest difference is that it will use current information from the web whereas ChatGPT’s data sources are only current as of September 2021 – I did confirm that with my ChatGPT source!! Bard is projected to be ready for use by the end of February 2023. Interestingly, Google was in fact the first to embrace conversational AI through the launch of Lamda (Language Model for Dialogue Applications) in 2021 but it didn’t launch a consumer version which left a wide opening for ChatGPT to be the first offering in the consumer race. 

As a Parent, What Should I Be Concerned About? 

There’s no doubt that ChatGPT will help fuel a curious mind and be a captivating way to spend time online for inquisitive kids however there are a few things us parents need to be aware of to ensure our kids stay as safe as possible. 

1. When ChatGPT Can Do Your Homework 

Without a doubt, using ChatGPT to write your essay, solve a maths problem or translate your French homework, has been the biggest concern for schools, universities, and parents. Some schools have already banned the use of ChatGPT while others are rewriting curriculums to avoid tasks that could be undertaken by ChatGPT.  

However, it appears that these concerns may be managed with the release of new software that can detect work that has been produced by ChatGPT. Stanford University has just released DetectGPT which will help teachers detect work that was created using the ChatGPT chatbot or other similar large language models (LLMs). ChatGPT has also released its own ChatGPT software detection tool however it does refer to it as ‘imperfect’.   

What To Do – Some experts believe we need to work with ChatGPT and that it in fact could be a powerful teaching tool if it’s embraced and used wisely. Regardless of your thoughts on this, I suggest you work closely with your child’s school to understand what their policy is on its use and encourage your kids to follow it accordingly. 

2. Inappropriate Content 

Even though ChatGPT states that its intention is to ‘generate appropriate and informative responses’, there’s no guarantee that this will always happen. I have spent a considerable time trying to catch it out and I am pleased to report that I couldn’t. It appears that there are certain topics it steers away from and that it does seem to have a good set of boundaries about what questions not to answer or topics to not content on, however don’t rely on these! 

What To Do – If you have concerns, ensure your child has supervision when using ChatGPT. 

3. Chat GPT Doesn’t Always Get It Right 

While ChatGPT’s IQ and scope seems limitless, it isn’t perfect. Not only have there been reports of it being factually incorrect when creating content, its data sources are only current as at September 2021. 

What To Do – Double check the content it creates for accuracy but steer your child towards a reliable and safe source for research projects. 

And my final piece of advice – if you haven’t yet used ChatGPT, make yourself a cuppa and give it a whirl. Like everything in the online world, you need to understand how it works if you want to be able to help your kids stay safe. And if you aren’t sure what to ask it – why not a recipe for dinner? Simply enter what you can find in your fridge in the text box and within seconds, you’ll have a recipe! 

Bon Appetit! 

Alex   

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When Does My Child Really Need A Phone?

Deciding when to give your child a phone is not an easy task. Should you wait until they start high school or until they catch public transport home alone from school? Or, should 10 be the magic age when they become official phone owners? Or do hold off as long as you can until you can no longer bear their moaning that everyone else has one except for them!! 

How I Made The Decision 

When my boys were younger (and I knew a little less), we had a family ‘understanding’ that when the boys started Year 5, they would receive a (very cheap and likely second hand) phone. Up until Year 5, my boys would go to after-school care. Somehow, turning 10 and entering Middle School meant after-school care wasn’t really that ‘cool’ anymore, so instead they required a phone so they could safely catch the train home by themselves. The fact that they could also use these devices to play games and talk to their friends was of course, only a secondary consideration for them! 😉 

That was how we managed the phone situation but let me assure you, almost every other family we knew had a different approach. Some gifted their offspring the latest iPhones as soon as they were requested, others provided a phone but with no ‘credit’ so the devices could only be used to receive calls. Others chose to wait till Year 7 and beyond and made their kids pay for the phone plan out of their pocket money.  

Now, I’m a big fan of parents choosing what works best – no one knows a child quite like a parent does, right? But the problem is, deciding what’s right can be really overwhelming. So, I’ve put together a list of things to consider when making this all important decision. Once you’ve worked through these points, I am sure you’ll feel more confident to make a decision that works for both you and your child. 

How Responsible and Savvy Is Your Child? 

Having parented 4 very different boys, I am the first to confirm that every child grasps personal responsibility at different stages. Some kids just have a knack for losing things while others have the same lunchbox their entire school career! Some kids just get the consequence of spending money while others spend up big whilst gaming online, blissfully unaware of their bill.  

You child’s digital reputation should also be worth considering when making your decision. Some kids understand that their online behaviour forms a key part of their reputation while others will charge forth in a heated online exchange without thinking.  

I really believe there is a direct link between social smarts and a positive online experience. When a child can read a situation and instinctively know when to shut it down or withdraw, their online experience will be far more rewarding. If your child is slow to catch on to social cues, they may struggle with posting and communicating online.   

Will A Phone Really Help With Safety? 

When I was deliberating about giving my eldest son a phone, he really went hard with the safety argument – knowing it would appeal to my parental anxiety. So, I relented but he had to promise to answer when I called. And he did – usually!! But it’s worth pointing out that a device itself doesn’t guarantee safety. If your kids are travelling home from school, they still need to know how to cross the road, not to talk to strangers and to always lock the front door once home. A phone doesn’t teach this. But I personally did find it handy (and anxiety reducing) to be able to give them a quick call to give them a few reminders and ensure all was well. 

When my younger boys received their phones, tracking apps like Life 360 were available. I know, they are controversial but, personally I found these super helpful. Being able to see where they were after school and to ensure they were heading in the right direction on the train, brought me great comfort to me when I was beating away on my keyboard at work.  

Could A ‘Dumb Phone’ Or Parental Controls Help? 

If, after reading this, you’re thinking that your child really isn’t ready but still love the idea of being able to contact them, why not consider parental controls or a phone with limited features?  

Putting age-appropriate boundaries around what your child does on their device is what parental controls will do. If you decide that you don’t want them to download TikTok, play particular games or view certain categories of websites, then this maybe your answer. You can also choose to set limits on their daily screen time and block out times when their phone can’t be used. Check out McAfee’s SafeFamily parental controls for peace of mind. 

Or, instead, why not make a ‘dumb’ phone their only option? A basic dumb phone lacks the advanced functionality of most smartphones – think phones before the internet. This means you’ll be able to call and text them but will probably be more relaxed knowing they’re not researching the latest fads on TikTok!  

Some companies have designed dumb phones for kids that even have built in parental controls. Open Mobile has a SmartKids Phone with a built-in GPS tracker and SOS button and comes without a camera. It does have internet connectivity but parents can see which apps have been downloaded, restrict specific apps and nominate what days and times apps can be used. A perfect option for a tween or young teenager! 

Connection 

Now, before making your final decision, I think it’s essential to think about your child’s sense of connectedness. As adults, we all know that being part of a community and ‘belonging’ is critical to mental health and self-worth. And I would not be doing my job if I didn’t remind you of just how fabulous a phone can be for staying in touch with your people. Just take a moment to remember how essential devices were for survival during Covid lockdowns.  

So, over to you mums and dads. This is definitely one of the trickiest decisions you’ll make in your parenting journey but don’t forget that you know your child best. You’ve got this! 

The post When Does My Child Really Need A Phone? appeared first on McAfee Blog.

Are You Getting Caught by Click Bait?

It all feels so harmless. Who isn’t even alittle curious which celebrity is their look-a-like or what ’80s song best matches their personality? While some of these fun little quizzes and facial recognition-type games that pop up on social media are advertiser-generated and harmless, others have been carefully designed to steal your data.

According to the Better Business Bureau (BBB) consumers need to beware with the IQ tests, quizzes that require you to trade information. Depending on the goal of the scam, one click could result in a new slew of email or text spam, malicious data mining, or even a monthly charge on your phone bill.

 

Besides the spammy quizzes, scammers also use click bait, that are headlines designed to get your click and your data. Such headlines often promise juicy info on celebrities and may even legitimate human interest stories that claim, “and you won’t believe what happened next.” While some of those headlines are authored by reputable companies simply trying to sell products and compete for clicks, others are data traps that chip away at your privacy.

The best defense against click bait is knowledge. Similar to the plague of fake news circulating online, click bait is getting more sophisticated and deceptive in appearance, which means that users must be even more sophisticated in understanding how to sidestep these digital traps.

5 Tips to Help You Tame Your Clicks

  1. Just say no, help others do the same. Scammers understand human digital behavior and design quizzes they know will get a lot of shares. “Fun” and “wow!” easily goes viral. Refuse to pass on the information and when you see it, call it out like blogger David Neilsen did (right). A scammers goal is access to your data and access to your social pages, which gives them access to your friend’s data. If you want to find out which Harry Potter character you are most like, just know you will pay with your privacy — so just practice saying no.
  2. Vet your friends. Gone are the days of hundreds of thousands of “friends and followers” to affirm our social worth. With every unknown friend you let into your digital circle, you increase your chances of losing more privacy. Why take the risk? Also, take a closer look at who is sharing a contest, quiz, or game. A known friend may have been hacked. Go through their feed to see if there’s anything askew with the account.
  3. Beware of click jacking. This malicious technique tricks a web user into clicking on something different from what the user perceives they are clicking on, which could result in revealing confidential information or a scammer taking control of their computer.
  4. Be aware of ‘Like Farming’ scams. Quizzes can be part of a scam called “Like Farming.” In this scenario, scammers create a piece of legitimate content, then swap it out for something else less desirable once the post has gone viral.
  5. Adjust your settings. Since these quizzes mainly show up on Facebook, start adjusting your settings there. You will be prompted from your Settings to select/deselect the level of permissions that exist. This is one easy way to stop the madness. Another way is to go to the actual post/quiz and click on the downward facing arrow to the top right of the post. Tell Facebook to block these types of ads or posts, or if you are sure it’s a scam, report the post.
  6. Value your online time. Click bait is an epic waste of time. When a headline or quiz teases users to click without giving much information about will follow, those posts get a lot more clicks, which moves them up the Facebook food chain. Keep in mind click bait is a trap that A) tricks you B) wastes valuable time and C) edges out content from your friends and Facebook pages that you actually want to see.

Our digital landscape is peppered with fake news and click bait, which makes it difficult to build trust with individuals and brands who have legitimate messages and products to share. As you become savvy to the kinds of data scams, your discernment and ability to hold onto your clicks will become second nature. Continue to have fun, learn, connect, but guard your heart with every click. Be sure to keep yor devices protected while you do!

The post Are You Getting Caught by Click Bait? appeared first on McAfee Blog.

Could ChatGPT Cause Heartbreak with Online Dating Scams?

Scammers now have new tools to lure people who are looking for love online, by reeling in potential victims with artificial intelligence (AI). Thanks to the aid of popular AI tools like ChatGPT, scammers can potentially generate anything from seemingly innocent intro chats to full-blown love letters in seconds, all ready to dupe their victims on demand. 

Tactics like these are typical of “catfishing” in dating and romance scams, where the scammer creates a phony online persona and uses it to lure their victim into a relationship for financial gain. Think of it as a bait-and-hook approach, where the promise of love is the bait, and theft is the hook. 

And as explained above, baiting that hook just got far easier with AI.  

Sound farfetched? After all, who would fall for such a thing? It turns out that a sophisticated AI chatbot can sound an awful lot like a real person seeking romance. In our latest “Modern Love” research report, we presented a little love letter to more than 5,000 people worldwide and asked them if it was written by a person or by AI: 

My dearest, 

The moment I laid eyes on you, I knew that my heart would forever be yours. Your beauty, both inside and out, is unmatched and your kind and loving spirit only adds to my admiration for you. 

You are my heart, my soul, my everything. I cannot imagine a life without you, and I will do everything in my power to make you happy. I love you now and forever. 

Forever yours … 

One-third of the people (33%) thought that a person wrote this letter, 31% said an AI wrote it, and 36% said they couldn’t tell one way or another.  

What did you think? If you said that a person wrote the letter, you got hoodwinked. An AI wrote it. 

Two out of three people will talk to strangers online 

The implications are concerning. Put plainly, scammers can turn on the charm practically at will with AI, generating high volumes of romance-laden content for potentially high volumes of victims. And as our research indicates, plenty of people are ready to soak it up. 

 

Worldwide, we found: 

  • Two out of three people (66%) said that they had been contacted by a stranger through social media or SMS and then started to chat with them regularly. 
  • Facebook and Facebook Messenger (39%) and Instagram and Instagram direct messages (33%) are the most mentioned social media platforms used by strangers to start chatting. 

Chatting with a stranger is one thing. Yet how often did it lead to a request for money or other personal information? More than half the time. 

  • In chats with strangers, 55% of people said that the stranger asked them to transfer money. 
  • In about 34% of those cases, this involved less than $500, but in 20% of those cases the amount asked for was more than $10,000. 
  • Further, 57% of people surveyed worldwide said that they were asked to share personal information through a dating app or social media. 
  • This most often included their phone number (30%), an intimate photo or video (20%), or their email address (18%). 
  • It also included requests for their government or tax ID number (9%) or account passwords for social media, email, or banking (8%). 

How do you know you or someone else is caught up in an online dating or romance scam? 

Scammers love a good story, one that’s intriguing enough to be believable, such as holding a somewhat exotic job outside of the country. Common tales include drilling on an offshore oil rig, working as a doctor for an international relief organization, or typically some sort of job that prevents them from meeting up in person. 

Luckily, this is where many people start to catch on. In our research, people said they found out they were being catfished when: 

  • The person was never able to meet in person or do a video call – 39% 
  • They searched for the scammer’s photo online and found out that it was fake – 32% 
  • The person asked for personally identifiable information – 29% 
  • The person didn’t want to talk on the phone – 27% 
  • There were too many typos or sentences didn’t make sense – 26% 

Of course, the true telltale sign of an online dating or romance scam is when the scammer asks for money. The scammer includes a little story with that request too, usually revolving around some sort of hardship. They may say they need to pay for travel or medical expenses, a visa or other travel documents, or even customs fees to retrieve an item that they say is stuck in the mail. There’s always some kind of twist or intriguing complication that seems just reasonable enough such that the victim falls for it. 

Scammers will often favor payment via wire transfers, gift cards, and reloadable debit cards, because they’re like cash in many regards—once you fork over that money, it’s as good as gone. These forms of payment offer few protections in the event of scam, theft, or loss, unlike a credit card charge that you can contest or cancel with the credit card company. Unsurprisingly, scammers have also added cryptocurrency to that list because it’s notoriously difficult to trace and recover.  

In all, a romance scammer will typically look for the easiest payment method that’s the most difficult to contest, reimburse, or trace back to the recipient. Requests for money, particularly in these forms, should raise a major red flag. 

How do you avoid getting tangled up in an online dating or romance scam? 

What makes online dating and romance scams so malicious, and so difficult to sniff out, is that scammers prey on people’s emotions. This is love we’re talking about, after all. People may not always think or act clearly to the extent that they may wave away their doubts—or even defend the scammer when friends or family confront them on the relationship.  

However, an honest look at yourself and the relationship you’re in provides some of the best guidance around when it comes to meeting new people online: 

  • Talk to someone you trust about this new love interest. It can be easy to miss things that don’t add up. So, pay attention to friends and family if they are concerned. 
  • Take the relationship slowly. Ask questions and look for inconsistent answers. 
  • Try a reverse-image search of any profile pictures the person uses. If they’re associated with another name or with details that don’t match up, it’s a scam. 
  • And never send money or gifts to someone you haven’t met in person—even if they send you money first. 

Scammers, although arguably heartless, are still human. They make mistakes. The stories they concoct are just that. Stories. They may jumble their details, get their times and dates all wrong, or simply get caught in an apparent lie. Also, keep in mind that some scammers may be working on several victims at once, which is yet another opportunity for them to get confused and slip up. 

In the cases where scammers may use AI tools to pad their conversations, you can look for several other signs. AI still isn’t always the smoothest operator when it comes to language. AI often uses short sentences and reuses the same words, and sometimes it generates a lot of content without saying much at all. What you’re reading may seem to lack a certain … substance.  

Prevent online dating and romance scams from happening to you 

Scammers are likely to use all kinds of openers. That text you got from an unknown number that says, “Hi, where are you? We’re still meeting for lunch, right?” or that out-of-the-blue friend request on social media are a couple examples. Yet before that, the scammer had to track down your number or profile some way or somehow. Chances are, all they needed to do was a little digging around online. 

 

Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers could be more than a romance scammer, they could be a fake account designed to gather information on users for purposes of cybercrime, or they can be an account designed to spread false information. There are plenty of them too. In fact, in Q3 of 2022 alone, Facebook took action on 1.5 billion fake accounts. Reject requests from strangers. 

Want fewer scam texts and messages? Clean up your personal data

How did that scammer get your phone number or contact information in the first place? It could have come from a data broker site. Data brokers are part of a global data economy estimated at $200 billion U.S. dollars a year fueled by thousands of data points on billions of people scraped from public records, social media, third-party sources, and sometimes other data broker sites as well. With info from data broker sites, scammers compile huge lists of potential victims for their spammy texts and calls. 

Our Personal Data Cleanup can help remove your info from those sites for you. Personal Data Cleanup scans some of the riskiest data broker sites and shows you which ones are selling your personal info. It also provides guidance on how you can remove your data from those sites and can even manage the removal for you depending on your plan. ​It also monitors those sites, so if your info gets posted again, you can request its removal again. 

Protect yourself and your devices

Online protection software can protect you from clicking on malicious links that a scammer may send you online, while also steering you clear of other threats like viruses, ransomware, and phishing attacks in general. It can look out for your personal information as well, protecting your privacy by monitoring the dark web for your email, SSN, bank accounts, credit cards, and other info that a scammer or identity thief may put to use. With identity theft a rather commonplace occurrence today, security software is really a must. 

Who else will pen a love letter with AI this Valentine’s Day? 

Worldwide, we found that 30% of men (and 26% of all adults) said they plan to use artificial intelligence tools to put their feelings into words. Yet, there’s a flipside. We also found that 49% of respondents said they’d be offended if they found out the note they received had been produced by a machine.  

So why are people turning to AI? The most popular reason given for using AI as a ghostwriter was that it would make the sender feel more confident (27%), while others cited lack of time (21%) or lack of inspiration (also 21%), while 10% said it would just be quicker and easier and that they didn’t think they’d get found out. 

It’s also worth noting that true romance seekers have called upon AI to kick off chats in dating apps, which might take the form of an ice-breaking joke or wistful comment. Likewise, AI-enabled apps have started cropping up in app stores, which can coach you through a conversation based on contextual cues like asking someone out or rescheduling a date. Some can even create AI-generated art on demand to share a feeling through an image.  

It may be better than opening a conversation with an otherwise dull “hey,” yet as our research shows, there are risks involved if people lean on it too heavily—and prove to be quite a different person when they start talking on their own. 

AI is only as good or bad as the way people use it 

It’s important to remember that an AI chatbot like ChatGPT is a tool. It’s not inherently good or bad. It’s all in the hands of the user and how they choose to apply it. And in the case of scammers, AI chatbots have the potential to do a lot of harm. 

However, you can protect yourself. In fact, you can still spot online dating and romance scams in much the same way as before. They still follow certain rules and share the same signs. If anything, the one thing that has changed is this: reading messages today calls for extra scrutiny. It will take a sharp eye to tell what’s real and what’s fake.  

As our research showed, online dating and romance scams begin and end with you. Thinking back to what we learned as children about “stranger danger” goes a long way here. Be suspicious and, better yet, don’t engage. Go about your way. And if you do find yourself chatting with someone who requests money or personal information, end it. Painful as the decision may be, it’s the right decision. No true friend or partner, one you’ve never seen or met, would rightfully ask that of you. 

Editor’s Note: 

Online dating and romance scams are a crime. If you think that you or someone you know has fallen victim to one, report it to your authorities and appropriate government agencies. In the case of identity theft or loss of personal information, our knowledge base article on identity theft offers suggestions for the specific steps you can take in specific countries, along with helpful links for local authorities that you can turn to for reporting and assistance. 

The post Could ChatGPT Cause Heartbreak with Online Dating Scams? appeared first on McAfee Blog.

3 Signs You May Be Caught in a Cryptocurrency Romance Scam

By: McAfee

Swiping right is like a box of Valentine’s Day chocolates: You never know what you’re going to get. You could land with a ghost, a gem, or a fraudster who’s not interested in stealing your heart but your cryptocurrency. 

Romance scams have been breaking hearts and emptying bank accounts since the advent of online dating in the 1990s. In 2021 alone, the FTC received 56,000 reports of romance scams and losses totaling $547 million. Compared to just four years earlier, total losses increased by 500%.1 

Cryptocurrency romance scams are a relatively new evolution of the scheme. Here’s what you should know and signs that may indicate you’re communicating with a manipulative crypto thief. 

What Is a Cryptocurrency Romance Scam?

A cryptocurrency romance scam is an online scheme where a cybercriminal forges romantic relationships through online platforms to trick people into handing over crypto assets. Conversations may begin on social media platforms or dating apps. After a few days, weeks, or – if the criminal is patient – months of communicating, the scammer uses their manufactured romantic bond to guilt their target into sending cryptocurrency. The criminal will often tug on heartstrings with made-up sad stories to explain what they’ll use the money for. They may ask for a few hundred to thousands of dollars’ worth of crypto. Once they’ve received payment, they may continue the charade of a relationship to attempt to weasel more money, or they may “end the relationship” and disappear to try their luck with someone else. 

Artificial intelligence text generators like ChatGPT make juggling multiple love scams at once easier and quicker for scammers. Instead of using their brain to think up “heartfelt” proclamations of love, they can ask an AI program to do the work for them. And AI-written love letters are convincing! In McAfee’s Modern Love Report, 69% of global respondents were unable to tell if a love note was written by a human or a machine. 

In crypto romance plots specifically, the criminal will ask for payment in cryptocurrency, such as Bitcoin or Ethereum. In general, you should be skeptical of any person or organization that asks for payment in crypto. Cryptocurrency is famously untraceable, meaning that once it hits someone else’s crypto wallet, there’s no way to get it back or ascertain the real identity of the account holder. Unlike a bank account that a real person with a valid Social Security Number must open, crypto does not have such requirements. The anonymity is what makes crypto the preferred payment type of nefarious characters.  

In a 14-month span, cryptocurrency romance scams accounted for $185 million in crypto losses.2 And that figure only accounts for filed reports. It’s possible that some people are still in the swirls of a scam or are too embarrassed to report the crime. 

How to Identify a Crypto Scam

There are three tell-tale signs of an online crypto dating scam. If you encounter any of these scenarios, begin to ask more probing questions. If you’re unsatisfied with the answers or the person you’re communicating with becomes defensive, you may want to consider blocking this person on your device and removing them from your life.

1. A fast-moving relationship.

The getting-to-know-you phase of any new relationship is exciting and interesting. Even in this day and age of accelerated courtship and constant communication via texting, social media direct messages, and dating apps, this important phase takes time. If someone you’ve never met in person tells you they love you after just a few conversations, be wary of their compliments. Love-at-first-direct-message isn’t real. 

2. Refusal to meet in person or over video.

Refusing or constantly postponing in-person meetings is a major red flag. In 39% of catfishing incidents, turning down in-person meetups was the ultimate sign that alerted people to the catfish, according to the Modern Love Report. Catfish – or someone using fake photos and/or backstories to deceive others online – often make all kinds of excuses to avoid showing their face or even talk on the phone. Excuses range from illness, family or work obligations, to the burdensome cost of travel. When two people have a deep connection based on genuine love, they’ll make the necessary compromises to show their real face.

3. Fixation on crypto assets and the future.

Romance scammers may constantly lament their financial woes and say how they wished money wasn’t a problem. To gain sympathy, they may claim to have a sick family member or pet who needs expensive medical treatment. At this point, the scammer will hope that the target offers to send money, or the scammer may sheepishly request money outright. To keep targets from growing suspicious or resentful, the scammer is often overly thankful and promises to never ask for money again; however, they always do. Never share your crypto wallet private key with anyone, and immediately be on alert if someone you met online and have never met in person asks for payment in crypto.

Protect Your Assets, Identity, and Heart

Everyone who’s ever endured a breakup hates this saying for its maddening simplicity, but its message is true: There are other fish in the sea. Literally billions. Everyone deserves a partner who respects their time and needs. If the person on the other side of the screen is taking more than they’re giving, it’s time to say goodbye.

A partner who will never let you down is McAfee+ Ultimate. This all-in-one device, privacy, and identity protection service lets you live your best online life confidently. In case you ever fall victim to identity theft or you suspect your credit is compromised, you’re protected with credit lock, security freeze, and up to $1 million in identity theft coverage.

So, this Valentine’s Day, slow down and evaluate each new match for the robustness of their messages, not their “photo,” “job,” or “grand future plans.” Be careful in that harsh dating world and never settle for mediocre. The perfect person is out there somewhere!

1Federal Trade Commission, “Reports of romance scams hit record highs in 2021”

2Federal Trade Commission, “Reports show scammers cashing in on crypto craze”

The post 3 Signs You May Be Caught in a Cryptocurrency Romance Scam appeared first on McAfee Blog.

Why You Need to Watch Out When Using Public Wi-Fi

By: McAfee

If you’re like most people, you like to stay connected whether you are traveling or just on the go. That’s why it can be tempting to connect to free, public Wi-Fi networks, but you should know that these networks could open you up to some serious risks.

Public Wi-Fi networks often lack a security measure called encryption, which scrambles the information sent from your computer or device to the router so strangers cannot read it. Without this security measure in place, the information you send over these networks can potentially be intercepted by cybercrooks.

This information could include your banking and social media passwords, as well as your identity information. A nosy cybercriminal could also potentially snoop on you by watching which websites you visit, and what you type into web forms.

In fact, it is so easy to steal your information over unsecured networks cybercrooks sometimes set up malicious Wi-Fi hotspots in high-traffic areas, like airports, with the intention of grabbing users’ information.

That’s why if you have to connect when you’re away, you should only use secure and well-advertised Wi-Fi networks. You can usually tell if they use encryption because they require a password to join.

If you have to do something sensitive online, like check your bank account balance or make a purchase, try to stick to webpages that start with “HTTPS” rather than just “HTTP”. The “S” stands for secure and indicates that the site uses encryption to protect your data. You can also look for a green lock icon at the beginning of the browser address, which indicates that the website connection is secure.

If you are on your mobile phone, you can skip the Wi-Fi network altogether and connect using the cellular network. It is somewhat more secure since it’s harder for cybercrooks to sniff out your individual data from others on the network.

If you travel a lot, consider investing in a Virtual Private Network (VPN), which is a piece of software that allows you to create a secure connection to another network over the Internet. Anyone potentially trying to snoop on you will only see that you are connected to the VPN, and not what you are doing.

Of course, the most important thing is to remember that using public Wi-Fi is always risky, and requires some extra steps to protect your data.

Here are some more tips to help keep you safe:

  • Think twice before connecting to any public Wi-Fi network, especially if it does not require a password to join.
  • Avoid using free, public computers. Cybercriminals sometimes place compromised computers in legitimate Wi-Fi hotspots with the intention of spreading malware or stealing your data.
  • Try to save sensitive transactions, like banking and online shopping, for your secure home or work networks.
  • If you do use a public network, stick to sites that begin with “HTTPS” so you know they are secure. The HTTPS Everywhere browser extension can direct you to encrypted pages when available. Also, look for the green lock icon in the browser’s address bar.
  • When using your laptop, make sure to turn off “sharing” of your folders and devices so no one else on the network can access them. A quick web search can tell you how to do this on your operating system.
  • Use comprehensive security software and keep it up-to-date. If your software includes a firewall, make sure to enable it.

The post Why You Need to Watch Out When Using Public Wi-Fi appeared first on McAfee Blog.

Safer Internet Day: Through a Parent’s Eyes

“Together for a better internet.” That’s the rallying cry of this year’s Safer Internet Day, and it’s one we’re happy to hear. Particularly from a parent’s perspective. 

Safer Internet Day celebrates its 20th year on February 7th and focuses on ways we can all protect, empower, and respect all children when they go online—and gives us an opportunity to reflect on what that really means. 

Consider that for some time now, children have found themselves born into an online world. As soon as they can pick up a toy, they can pick up a phone or tablet too. And they often do, given that they’re growing up in homes where one is practically always in reach. With that, their online life begins. 

Learning how to live life online is simply another part of growing up nowadays. And that’s where we as parents play a significant role. Just as in every other aspect of life, they look to us for guidance, encouragement, and new things to see and do online. Safely, too. 

Children look to their parents and families when it comes to staying safe online. 

Children have said as much. In our recent global report entitled “Life Behind the Screens of Parents, Tweens, and Teens,” we asked who is best suited to teach them about being safe online. Children said their parents are the clear winners. Nearly three-quarters of children pointed to parents, almost twice more than teachers at school (39%) and more than twice over for online resources (34%).  

However, while parents agreed with this, it appears they didn’t always follow through. For starters, parents reported using basic protection on their own computers at a relatively low rate. Even the simplest of security steps scored relatively low despite how relatively easy they are to take. That included using antivirus software (68%), protecting the computer with a password (58%), or sticking to reputable online stores when shopping (50%). These figures dropped yet lower when asked if they took the same precautions for their children on their computers. 

For example, only 57% of parents said they installed antivirus on their child’s computer and only 44% have their child password or passcode protect their computer, as illustrated by the drops in the chart below. 

This trend extends to smartphones as well. While 56% of parents said that they protect their smartphone with a password or passcode, only 42% said they do the same for their child’s smartphone—a 14% difference. Again, considering how easy it is to create a password or passcode for a phone, and how much of our online lives course through those devices, that figure would ideally come in at 100%. 

In all, many parents protect their children even less than they protect themselves.  

Children group up quickly online—quicker than you might think 

Everyone loves their smartphone. Children particularly so. While parents placed their smartphone as their top device at 59%, followed by their computer or laptop at 42%, tweens and teens put their smartphone at the top of the at a decisive 74%. Second was their gaming console at 68%. 

Unsurprisingly, that love for the smartphone pushes children’s internet usage quickly to an adult level at an early age, marking a sort of early mobile maturity where they are exposed to the broader internet full of apps, chats, entertainment, and social media—along with their benefits and risks nearly right away. 

Taken with the low level of security measures parents place on their children’s phones, we can see how children are going online with a device that’s largely unprotected—in part because their parents leave their smartphones largely unprotected as well. 

Staying safer online takes more than a secure device. 

Beyond devices, parents have other concerns about their children as they increasingly spend more time online, particularly as they get older. Some of the top ones include: 

Increasingly, staying safe online involve more than protecting devices—it revolves around protecting the people who use them. Topics like the ones above are prime examples. They’re about people, not devices. Further, we have the broader issues of staying more private online and protecting your identity from hackers, scammers, and thieves—where once again, bad actors target people, not their devices.  

It’s a lot to keep on top of. 

And that can feel a bit overwhelming to a parent. Luckily, as with other aspects of parenting, you don’t have to think about all these topics all at once. They’ll crop up naturally over time, just as the umpteen other teaching moments do over the course of parenting. 

Ways we can make a safer internet for our children.  

It starts with asking a few questions. What might be on the horizon for our children as they go online over the next few weeks and months? How can you support them? And how can you prepare yourself for that support? Granted, those are some pretty broad questions. Yet we can help: 

  • Our blog provides a wealth of information on topics that will surely come up, with plenty of articles aimed at parents who want to see their children have a healthy, happy time online.  
  • Our McAfee Safety Series has several in-depth guides on topics like digital privacy, social media safety, identity protection, and shopping more safely online—all packed with straightforward steps you can take that can make your family safer than before. 

As for tools you can use to help keep your children safer online, we just released our McAfee+ Family Plans, online protection that’s personalized for the ones closest to you. Whether you want to protect your partner, children, parents, or a loved one practically anywhere, they offer tailored device, identity, and privacy protection for up to six people.  

For your children, that means you can protect them from viruses, sketchy websites, and inappropriate content—plus establish ground rules for screen time, all in a way that’s right for them. Each child also gets their own Protection Score, a reflection of just how safe they are online, which you can quickly review and then get guide you through steps that can make them safer still. In all, it’s a powerful tool for parents who care about their children’s safety online. 

Safer Internet Day: Together for a better internet.”  

You have yet another powerful tool at your disposal: conversations. You’ll find that some of the best protection you provide stems from chats with your children.  

Sit down with them while they play an online game, ask what apps they like to use, or ask to look when a TikTok reel makes them laugh. These are all natural moments to get a glimpse into their digital life and simply talk about it—without lectures or preaching. The more you can make talking about life online feel like a normal thing, the more opportunities you’ll get to support them when they need it.  

As parents, we can look at our children now and wonder what the internet will bring to them in the next five, ten, or even twenty years from now. It’s exciting, perhaps a bit dizzying, yet it’s more reason to offer your guidance and encouragement, to learn about life online together. That will give them a foundation they can build on, so they can enjoy a fulfilling and safer life online. 

The post Safer Internet Day: Through a Parent’s Eyes appeared first on McAfee Blog.

Super Scams – Beat the Online Scammers Who Want to Sack Your Big Game

By: McAfee

Cybercriminals will always try to cash in on a good thing, and football is no exception. Online scammers are ramping up for the big game with all types of schemes designed to rip you off and steal your personal info—but you have several ways you can beat them at their game.  

Like shopping holidays, tax season, and even back-to-school time, scammers take advantage of annual events that get people searching for deals and information online. You can include big games and tournaments in that list too. 

Specific to this big game, you can count on several types of scams to rear their heads this time of year—ticket scams, merchandise scams, betting scams, and phony sweepstakes as well. They’re all in the mix, and they’re all avoidable. Here, we’ll break them down. 

Keep an eye out for ticket scams. 

As of two weeks out, tickets for the big game on the official ticketing website were going for $6,000 or so, and that was for the so-called “cheap seats.” Premium seats in the lower bowl 50-yard line, sold by verified resellers, were listed at $20,000 a pop or higher.  

While the game tickets are now 100% mobile, that hasn’t prevented scammers from trying to pass off phony tickets as the real deal. They’ll hawk those counterfeits in plenty of places online, sometimes in sites like your friendly neighborhood Craigslist.  

So if you’re in the market for tickets, there are certainly a few things to look out for: 

  • First off, the safest bet is to purchase tickets through the official marketplaces of the NFL with a 100% ticket guarantee. 
  • If someone is selling physical tickets, it’s a scam. As mentioned above, tickets are now 100% mobile. 
  • If you see so-called deals for tickets that are going well below the current rate, you can practically bet that’s a scam as well. 
  • Another sign of a scam, is someone is asking for payment by a payment app like Venmo or by wire transfer or even crypto. These payment methods work like cash, meaning that if you pay a scammer with them, your money is good as gone.  

Look out for online merch scams. 

If you plan on enjoying the game closer to home, you may be in the market for some merch—a hat, a jersey, a tee, or maybe some new mugs for entertaining when you host the game at your place. With all the hype around the game, out will come scammers who set up bogus online stores. They’ll advertise items for sale but won’t deliver—leaving you a few dollars lighter and the scammers with your payment information, which they can use on their own for identity fraud. 

You can shop safely with a few straightforward steps: 

Stick with known, legitimate retailers online for your merch. 

This is a great one to start with. Directly typing in the correct address for reputable online stores and retailers is a prime way to avoid scammers online. In the case of retailers that you don’t know much about, the U.S. Better Business Bureau (BBB) asks shoppers to do their research and make sure that retailer has a good reputation. The BBB makes that easier with a listing of retailers you can search simply by typing in their name. 

If you feel like doing extra sleuthing, look up the address of the website and see when it was launched. A visit to the Internet Corporation for Assigned Names and Numbers (ICANN) at ICANN.org gives you the option to search a web address and see when it was launched, along with other information about who registered it. While a recently launched site is not an indicator of a scam site alone, sites with limited track records may give you pause if you want to shop there—particularly if there’s a chance it was just propped up by a scammer.  

<h3>Look for the lock icon in your browser when you shop. 

Secure websites begin their address with “https,” not just “http.” That extra “s” in stands for “secure,” which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don’t see that it’s secure, it’s best to avoid making purchases on that website. 

Use a secure payment method other than your debit card. 

Credit cards are a good way to go. One reason why is the Fair Credit Billing Act, which offers protection against fraudulent charges on credit cards by giving you the right to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Your credit card companies may have their own policies that improve upon the Fair Credit Billing Act as well. Debit cards don’t get the same protection under the Act.  

Get online protection. 

Comprehensive online protection software will defend against the latest virus, malware, spyware, and ransomware attacks plus further protect your privacy and identity. In addition to this, it can also provide strong password protection by generating and automatically storing complex passwords to keep your credentials safer from hackers and crooks who may try to force their way into your accounts. And, specific to the scams floating around this time of year, online protection can help prevent you from clicking links to known or suspected malicious sites. 

Placing a bet? Make it a safe(r) one. 

It’s hard to watch sports these days without odds and stat lines popping up onto the screen, along with a fair share of ads that promote online betting. If you’re thinking about making things interesting with some betting, keep a few things in mind: 

  • As of January 2023, online betting is live and legal in some form across 32 states in the U.S., with “live and legal” meaning that sports betting is legally offered through retail and/or online sportsbooks. Where you can bet and how you can bet varies from state to state, and this interactive map can show you the details for yours. 
  • Stick with the legal mobile betting apps and sites in your state, which you can also view via the interactive map linked above. Yet it shouldn’t come as a surprise that scam betting sites have cropped up. According to the Better Business Bureau (BBB), they’ve received plenty of complaints. “You place a bet, and, at first, everything seems normal. But as soon as you try to cash out your winnings, you find you can’t withdraw a cent. Scammers will make up various excuses,” says the BBB. 
  • Also, read the fine print on those promo offers that betting sites and apps advertise. Chances are you’ve seen the commercials with all manner of special sign-up bonuses. The BBB advises people to closely read the terms and conditions behind those offers. For one, “Gambling companies can restrict a user’s activity,” meaning that they can freeze accounts and the funds associated with them based on their terms and conditions. Also, the BBB cautions people about those promo offers that are often heavily advertised, “[L]ike any sales pitch, these can be deceptive. Be sure to read the fine print carefully.”  
  • In addition to choosing a state-approved option, check out the organization’s BBB listing at BBB.org. Here you can get a snapshot of their BBB rating, complaints registered against them, and the organization’s response to those complaints if they have chosen to respond. Doing a little reading here can be enlightening. It can show you what complaints typically arise, and how the organization has historically addressed them. 

Watch out for phony sweepstakes and prizes too. 

As it is every year, you’ll see kinds of sweepstakes and giveaways leading up to the game, plenty of them legitimate. Yet as they do, scammers will try and blend in by rolling out their own bogus promotions. Their aim: to part you from your cash or even your personal information. 

A quick way to sniff out these scams is to take a close look at the promotion. For example, if it asks you to provide your bank information to send you your prize money, count on it being a scam. Likewise, if the promotion asks you to pay to claim a prize in some form or other, it’s also likely someone’s trying to scam you.  

In all, steer clear of promotions that ask something for something in return, particularly if it’s your money or personal information. 

Enjoy your big game. 

As it is of late, all kinds of scams will try to glom onto the big game this year. And some of the best advice for avoiding them is not to give in to the hype. Scammers prey on scarcity, a sense of urgency, and keyed-up emotions in general. Their hope is that these things may make you less critical and more likely to overlook things that would otherwise seem sketchy or too good to be true. Staying focused as you shop, place a wager, or otherwise look to round out your enjoyment of the big game is some of your absolute best defense against scammers right now, and any time. 

The post Super Scams – Beat the Online Scammers Who Want to Sack Your Big Game appeared first on McAfee Blog.

McAfee+ Family Plans: The Right Protection for the Right People—Your People

Knowing the whole family is protected online is a great feeling—that they’re safe from online scams, inappropriate content, and people stealing or collecting their personal data. But online protection looks a little different for everyone, because everyone goes online a little differently. 

With that, we’re introducing our McAfee+ Family plans, online protection that protects each family member with their own login, all based on their online risks and activities. 

Like so many things in family life, a one-size-fits-all approach doesn’t always do the trick. For example, a movie night with an award-winning film that’s “R” rating may be fine for mom and dad but not for the kids. And music? CoComelon works great for playdates, but not for dinner dates. Yet everyone in the family wants the same thing. To enjoy themselves. It just looks different from person to person.  

The same goes for online protection.  

We all need protection when we go online. Yet different family members may need different kinds of protection depending on their age, interests, and what they do online. So, staying safer calls for a personalized approach, one that’s tailored to the things they do online. 

McAfee+ Family plans offer identity, privacy, and device protection for up to six people so that you know that they’re protected from viruses, fraud, identity theft, and inappropriate content in a way that’s right for them. 

  • Everyone gets their own identity monitoring and alerts, a VPN for more secure browsing, and unlimited device security. 
  • Two adults get up to $1M each in identity theft coverage and up to $25k each for ransomware coverage.
  • Two adults receive credit monitoring and alerts to help protect from identity theft and financial loss, and Personal Data Cleanup to remove their info from data broker sites. 
  • The parents can set screen time limits so you can set some digital ground rules for your kids. 
  • And everyone gets their own Protection Score that shows how safe they are and offers suggestions that can make them safer still.  

Why protecting the family calls for a truly personalized approach 

The larger idea that inspired our family plans is this—you should have absolute confidence that everyone you care about has the protection they need.  

That can get a little tricky when you think it through. With the family spending so much time online, it’s tough to know what everyone’s really doing, or if they’re safe while they’re doing it. Add to that all the ways companies track our activities online and the clever phishing tricks hackers use to steal our identity, there’s plenty to be concerned about. Simply put, it’s tough to know if everyone has the right protection in place and ways to take control of their privacy and identity.  

Our family plans make sure they have it, and it can cover any loved one anywhere. That includes family still living at home, but it could also include your aunt two time zones away, the kids away at school, or an elderly mom in the next town. If it’s someone you care about, you can protect them with this plan. Up to six people in total. 

What’s in it for you: a closer look at the benefits of our McAfee+ Family plans  

Protection that’s “just right” for each family member. 

  • Personalize their protection based on each family member with their own logins and protections and is based on their risks and activities. 
  • Everyone gets their own Protection Score that spots weak areas and helps shore them up. 
  • Award-winning antivirus that protects against known and brand-new threats.  

Looks out for the family’s privacy and identity. 

  • Identity monitoring alerts family members if their personal info like email addresses, phone numbers, and account numbers, is found on the dark web. 
  • Personal Data Cleanup shows two adults which risky data broker sites are collecting and selling their personal info and helps them remove it. 
  • Credit monitoring keeps an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 

Gets life back to normal if identity theft occurs. 

  • $2M in identity theft coverage supports two adults (up to $1M per adult) if the unexpected happens to them, which covers legal fees, travel, and reimbursement of stolen funds. 
  • Identity restoration from a licensed pro can help them repair their credit and identity. 
  • Ransomware protection for two adults—up to $50,000 total (up to $25,000 each adult). 

Keeps your children safe online​. 

  • Helps keep your children protected from inappropriate content online even when you can’t be right beside them. 
  • Manage screen time and see their locations so you can help your kids stay safe.​ 
  • Know that everyone in the family will get alerted if they come across dangerous or risky websites and links. 

Everyone gets the protection they need, in a way that works just for them 

That’s the idea. Everyone gets the right protection they need when they go online. Imagine ordering a pizza where each of the slices has someone’s favorite topping. That’s how our new family plan works. Your children get one set of protections made for them, your parents another, and you yet another. The result is the same, though. You’ll know everyone is safer. Because you set it up.  

I’m happy to share that our McAfee+ Family plans are available now, ready to protect the people who matter most—your people, the way they go online, wherever they are. 

The post McAfee+ Family Plans: The Right Protection for the Right People—Your People appeared first on McAfee Blog.

A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam

By: McAfee

Written by James Schmidt 

Editor’s Note: We often speak of online scams in our blogs, ones that cost victims hundreds if not thousands of dollars. This account puts a face on one of those scams—along with the personal, financial, and emotional pain that they can leave in their wake. This is the story of “Meredith,” whose aunt “Leslie” fell victim to an emerging form on online elder fraud. Our thanks to James for bringing it forward and to “Meredith’s” family for sharing it, all so others can prevent such scams from happening to them. 

“Embarrassing. Simply embarrassing.” She shook her head. “It’s too raw. I can’t talk about it right now. I need time.”   

Her aunt had been scammed. To the tune of $100,000 dollars. My colleague—we both work in the security industry—felt a peculiar sense of loss. 

“I work in this industry. I thought I’d done everything right. I’ve passed on enough warnings to my family and friends to ensure they’d avoid the fate of the scammed.  Simply because I’m in this industry does not imply my circle is always aware of all the threats to them, even if I do my best to teach them.” 

“My mental state, recently, borders on shame; this feeling, you know? How could someone working in my industry have something like this happen to a family member?”  

I told her many people working in other industries cannot control what happens to people in their families even if people in that industry had knowledge that could have helped them or otherwise avoided a problem altogether. 

“I know, but this simply should never have happened! My aunt is one of the smartest, most conscientious people I know, and she fell for this. It’s crazy and I can’t wrap my head around it.” 

My colleague, let’s call her Meredith (not her real name as she’s a bit ashamed to know this happened to a family member), told me the beginnings. 

Let’s call her aunt Leslie. 

Her story unfolds, the overall picture a pastiche of millions of people in the United States today. Her aunt is retired, bored, lonely, and isolated. She feels adrift without something to occupy her time; she was looking for companionship, connections, someone (anyone) to talk to. Her feelings intensified during the pandemic. She morphed into perfect prey for scammers of what is now known as the “Pig Butchering Scam.” 

The term “Pig Butchering” has a visceral and raw feel to it, which falls right in line with how brutal this scam can be. It’s a long con game, where the scammer befriends the victim and encourages them to make small investments through the scammer, which get bigger and bigger over time. The scammer builds trust early with what appear to be small investment wins. None of it is legit. The money goes right into the scammer’s pocket, even as the scammer shows the victim phony financial statements and dashboards to show off the bogus returns. Confidence grows. The scammer wrings even larger sums out of the victim. And then disappears.  

It was a targeted attack that started innocuously enough with a “fake wrong number”. An SMS arrives. A text conversation starts. The scammer then apologizes but tells Leslie someone gave them the number to initiate the text. 

The scammer then uses emotional and psychological techniques to keep Leslie hooked.  “How are you, are you having a nice day?” Leslie, being bored and interested, engages willingly.     

The scammer asks to talk directly, not via text: and a phone conversation ensues.  The scammer proceeds to describe—in very soothing detail—what they are doing, helping people, like Leslie, invest their “hard-earned money” into something that will make them more money, to help them out in retirement. 

Of course, it is too good to be true.  

“The craziest part of all of this is my aunt refuses—to this day—to believe she’s been scammed!” 

She still thinks this scammer is a “friend” even though the entire family is up in arms over this, all of whom beg her aunt to “open her eyes.” 

“My aunt still thinks she’d going to see that money again, or even make some money, which is crazy. The scammers are so good at emotional intelligence; really leveraging heartstrings and psychological makeup of the forlorn in society. My aunt finally agreed to stop sending more money to the scammers, but only after the entire family threatened to cut her off from the rest of the family. It took a lot to get her to stop trusting the scammers.” 

Meredith feels this is doubly sad as the aunt in question is not someone they’d ever imagine would in this predicament. She was always the upright one, always the diligent and hardworking and the best with money. She is smart and savvy and we could never imagine her to be taken by these people and taken so easily. It boggles the mind.” 

She did start to change in the last few years. And the pandemic created a weird situation. Retirement, loneliness from loss of a partner, and the added burden of the pandemic created a perfect storm for her to open herself up to someone willingly, simply for the sake of connection. 

“No one deserves this. It has rocked my family to the core. It is not only about the money, but we’ve found family bonds stretched. She believes these random people, these scammers, more than she believes her own family. Have we been neglectful of our aunt? Does she no longer put her faith in people she knows, rather gives money to complete strangers?” 

Being a security professional does not provide magical protection. We are more aware of scams and scammers, and how they work, and what to look for, and we try to do all we can to keep our family aware of scams out there in the big wide world, but we are human. We fall short. 

Diligence is action. Awareness is action. Education is action. 

We need to be better, all of us, at socializing risky things. We need to consistently educate our family and friends to protect themselves, not only via security software (which everyone should have as default) but by providing tips and tricks and warnings for things we all need to be on the lookout. This is not a one-time thing. The cliché holds true: “If you see something say something.” Repetition helps.  

In today’s world, the need for protecting people’s security, identity, and privacy is critical to keeping them safe. Scammers long stopped focusing on attacking only your computer. Now focus more than ever on YOU: your identity, your privacy, your trust. If they get you there, they soon get your money. 

As for contributing factors to scammers success with their victims, such as loneliness, isolation, and boredom, they all have remedies.  Make connections with your loved ones, especially those easily tagged as vulnerable, those you feel might be at risk. Reach out. It may be hard sometimes due to distance and other factors but make it a point to connect. There is a reason these scammers are succeeding. They are stepping into roles of companions to people who are desperate for connection.   

Most people are greatly saddened at seeing other people being “taken.” Let’s work together to help stop the scammers. 

Look out for each other, and get your people protected! 

Editor’s Closing Note:  

If you or someone you know suspects elder fraud, the following resources can help: 

For further reading on scams and scam prevention, check out the guides in our McAfee Safety Series, which provide in-depth advice on protecting your identity and privacy—and your family from scams. They’re ready to download and share. 

The post A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam appeared first on McAfee Blog.

How to Protect Your Personal Data

All your online activity creates a trail of data. And that data tells a story. The story of you. 

The websites, apps, and services you use throughout the day all collect data. They may collect data about your behaviors, interests, and purchases—along with what you’re doing, for how long, and where, largely without your knowledge. They may also collect personal information, information you provide, such as health records, your Social Security Number, banking info, your driver’s license number, and more. This can include further health data, such as the kind that gets tracked from a smartwatch or wearable device. 

“So what?” 

I’ve heard plenty of people say exactly that about data collection. And plenty of others simply resign themselves to the reality of data collection. “What’s out there is already out there.” They feel like there’s not much they can do about it. If anything at all. And does it really matter? 

It absolutely matters. 

That is, it matters if you hate spam calls and texts. If you’re worried about identity theft. If you’re worried that practically anyone can purchase a detailed picture of your personal information from an online data broker and use it as they like. 

Indeed, your data tells the story of you. And plenty of others are interested in your story. Businesses and advertisers for one, so they can market to the most targeted of your needs and interests. Yet also hackers, scammers, spammers, and thieves—and in extreme cases, stalkers as well. 

While it’s true that you cannot control how each byte of data about you and your family is shared and processed, you’re not helpless! In many cases, you can control how you share your data by taking a few steps. Your data is precious, and you deserve to be selective about who you share it with. 

That’s the reason you’ve seen McAfee roll out so many protections for your privacy and identity, with several more to come. While there are so many tools for data collection today, so are the tools for you to take control. 

Looking at our own McAfee+ online protection plans, they offer you identity theft and fraud protections such as Personal Data Cleanup, identity monitoring, along with credit monitoring, a VPN that can help keep your online activity more private, $1M in identity theft coverage and support from an identity restoration specialist … the list goes on. These are tools everyone can benefit from in the face of the current threats out there.  

The evolution of McAfee+ reflects the nature of online threats today. Increasingly, the target is you—your privacy, your identity, and all the things that they unlock.  

Three things you can do right now that help make you more private online 

1) Use a complete security platform that includes a VPN, password manager, and web protection 

Another simple yet powerful step is to protect your devices with comprehensive online protection software. This will help defend you against the latest virus, malware, spyware, and ransomware attacks plus further shield your privacy, and minimize web tracking (think advertisers) with a VPN. In addition to this, it will also create and store strong, unique passwords, and offer web protection that can help steer you clear of sketchy websites that may try to steal your data. 

2) Review your privacy settings for the devices, platforms, and apps you use 

Start with the devices and apps you use most. Different devices and apps will have their own privacy settings, so give them a look and see what your options are. You may be surprised to find how you can limit which information advertisers can use to serve up ads to you. You may find that some apps have GPS tracking turned on, even though they don’t need it to function. All of this adds up to data that companies may collect, share, or resell—depending on their privacy policy. Again, start with the devices and apps you use most then expand from there. It’s also a good opportunity to delete apps you don’t use anymore—along with the data associated with them. 

3) Clean up the personal data posted about you online  

One major privacy leak comes at the hands of online data brokers, companies that collect and resell volumes of exacting personal information about millions of people. In fact, they make up a multi-billion-dollar industry that spans worldwide. Additionally, there are so-called “White Pages” and “people finder” sites that post information like names, addresses, and other public records that anyone can access. With all this information collected in a central location that’s easily searched and accessed, these sites can be an ideal resource for hackers, spammers, and thieves. McAfee’s Personal Data Cleanup can help you take control. It scans high-risk data broker sites and lets you know which ones are selling your data, and depending on your McAfee+ plan, it can remove it for you too. 

Yes, you can take control of your privacy 

Yet you can take even more control of your privacy. As part of our McAfee Safety Series, we have an entire guide dedicated to the topic of online privacy, the McAfee Digital Privacy Guide. It shows you ways that you can take control of your digital privacy, insight into what information you may be creating, and how you may be passing it along—whether you know it or not. 

In all, your privacy is your own. We believe that what you share and don’t share, who you share it with and who you don’t, and for what reason … should be your decision.  

It’s your story. Take control. And we’re here to help. 

The post How to Protect Your Personal Data appeared first on McAfee Blog.

ChatGPT: A Scammer’s Newest Tool

By: McAfee

ChatGPT: Everyone’s favorite chatbot/writer’s-block buster/ridiculous short story creator is skyrocketing in fame. 1 In fact, the AI-generated content “masterpieces” (by AI standards) are impressing technologists the world over. While the tech still has a few kinks that need ironing, ChatGPT is almost capable of rivaling human, professional writers.  

However, as with most good things, bad actors are using technology for their own gains. Cybercriminals are exploring the various uses of the AI chatbot to trick people into giving up their privacy and money. Here are a few of the latest unsavory uses of AI text generators and how you can protect yourself—and your devices—from harm. 

Malicious Applications of ChatGPT 

Besides students and time-strapped employees using ChatGPT to finish writing assignments for them, scammers and cybercriminals are using the program for their own dishonest assignments. Here are a few of the nefarious AI text generator uses: 

  1. Malware. Malware often has a very short lifecycle: a cybercriminal will create it, infect a few devices, and then operating systems will push an update that protects devices from that particular malware. Additionally, tech sites alert their readers to emerging malware threats. Once the general public and cybersecurity experts are made aware of a threat, the threat’s potency is quickly nullified. Chat GPT, however, is proficient in writing malicious code. Specifically, the AI could be used to write polymorphic malware, which is a type of program that constantly evolves, making it difficult to detect and defend against.2 Plus, criminals can use ChatGPT to write mountains of malicious code. While a human would have to take a break to eat, sleep, and walk around the block, AI doesn’t require breaks. Someone could turn their malware operation into a 24-hour digital crime machine. 
  2. Fake dating profiles. Catfish, or people who create fake online personas to lure others into relationships, are beginning to use AI to supplement their romance scams. Like malware creators who are using AI to scale up their production, romance scammers can now use AI to lighten their workload and attempt to keep up many dating profiles at once. For scammers who need inspiration, ChatGPT is capable of altering the tone of its messages. For example, a scammer can tell ChatGPT to write a love letter or to dial up the charm. This could result in earnest-sounding professions of love that could convince someone to relinquish their personally identifiable information (PII) or send money. 
  3. Phishing. Phishers are using AI to up their phishing game. Phishers, who are often known for their poor grammar and spelling, are improving the quality of their messages with AI, which rarely makes editorial mistakes. ChatGPT also understands tone commands, so phishers can up the urgency of their messages that demand immediate payment or responses with passwords or PII. 

How to Avoid AI Text Generator Scams 

The best way to avoid being fooled by AI-generated text is by being on high alert and scrutinizing any texts, emails, or direct messages you receive from strangers. There are a few tell-tale signs of an AI-written message. For example, AI often uses short sentences and reuses the same words. Additionally, AI may create content that says a lot without saying much at all. Because AI can’t form opinions, their messages may sound substance-less. In the case of romance scams, if the person you’re communicating with refuses to meet in person or chat over video, consider cutting ties.  

To improve your peace of mind, McAfee+ Ultimate allows you to live your best and most confident life online. In case you ever do fall victim to an identity theft scam or your device downloads malware, McAfee will help you resolve and recover from the incident. In addition, McAfee’s proactive protection services – such as three-bureau credit monitoring, unlimited antivirus, and web protection – can help you avoid the headache altogether!  

1Poc Network, “I asked AI (ChatGPT) to write me a rather off short story and the result was amazing 

2CyberArk, “Chatting Our Way Into Creating a Polymorphic Malware 

The post ChatGPT: A Scammer’s Newest Tool appeared first on McAfee Blog.

The Rise and Risks of AI Art Apps

Authored by Fernando Ruiz

The popularity of AI-based mobile applications that can create artistic images based on pictures, such as the “Magic Avatars” from Lensa, and the OpenAI service DALL-E 2 that generates them from text, have increased the mainstream interest of these tools. Users should be aware of those seeking to take advantage to distribute Potential Unwanted Programs (PUPs) or malware, such as through deceptive applications that promise the same or similar advanced features but are just basic image editors or otherwise repackaged apps that can drain your data plan and battery life with Clicker and HiddenAds behaviors, subscribe you to expensive services that provide little or no value over alternatives  (Fleeceware), or even steal your social media account credentials (FaceStealer).

Dozens of apps surface daily claiming to offer AI image creation. Some of them might be legitimate or based on open-source projects such as Stable Diffusion, but in the search for a free application that produces quality results, users might try new apps that could compromise their privacy, user experience, wallet and/or security.

The McAfee Mobile Research Team recently discovered a series of repackaged image editors on the Google Play app store which presented concerning behaviors.  McAfee Mobile Security products help protect against such apps, including those classified as Android/FakeApp, Android/FaceStealer, Android/PUP.Repacked and Android/PUP.GenericAdware.

McAfee, a member of the App Defense Alliance focused on protecting users by preventing threats from reaching their devices and improving app quality across the ecosystem, reported the discovered apps to Google, which took prompt action and the apps are no longer available on Google Play.

We now discuss various types of privacy and/or security risks associated with the types of apps recently removed from the app store.

FaceStealer

“Pista Cartoon Photo Effect” and “NewProfilePicture” are examples of apps that offered compelling visual results, however, each was based on the same image editor with basic filters and trojanized with Android/FaceStealer, which is a well-known malware capable of compromising a victim’s Facebook or Instagram account. The apps could capture user credentials during a Facebook login by embedding a javascript function loaded from a remote server (to evade detection) into a flutter webview activity that displays the Facebook login screen. 

“NewProfilePicture” and “Pista – Cartoon Photo Effect” are examples of FaceStealer malware that posed as a cartoon avatar creator.

The same image editor which was repackaged into the above two apps has also been repackaged alternatively with adware modules and distributed by other developers under other app names, such as “Cartoon Effect | Cartoon Photo”:  

 

Fleeceware

Fleeceware refers to mobile apps that use various tactics to enroll users into subscriptions with high fees, typically after a free trial period, and often with little or no value to the subscriber beyond cheaper or free alternatives. If the user does not take care to cancel their subscription, they continue to be charged even after deleting the app.

“Toonify Me”, which is no longer available on the Play Store, cost $49.99 per week after 3 days – almost $2,600 per year – for what featured AI-generated illustrations in the app description, but was another repackaged version of the same image editor functionality found within “NewProfilePicture” and “Pista – Cartoon Photo Effect”. 

In this case, the “Toonify Me” app did not allow feature access without enrolling in the subscription, and the “CONTINUE” button which initiated the subscription was the only option to tap in the app once it was launched.

Adware

Promoted by ads that described it as capable of transforming pictures into artistic drawings, the “Fun Coloring – Paint by Number app is an example of a repackaged version of a different, legitimate pixel painting app.  It lacked the advertised AI effects and was plagued with adware-like behavior 

Advertisement of “Fun Coloring – Paint by Number” on social media which included app store link 

Consistent with many reviews complaining about unexpected ads out of the context of the app, once installed, the app started a service that communicated in the background with Facebook Graph API every 5 seconds and might pull ads based on received commands after some time of execution. The app contained multiple injected SDK modules from AppsFlyer, Fyber, InMobi, IAB, Mintegral, PubNative and Smaato (none of which are in the original app, which was repackaged to include these), which would help monetize installations without regard for user experience. 

Conclusion

When new types of apps become popular and new ones appear on the market to offer similar features, users should act with caution to avoid becoming victim to those wanting to exploit public interest.

When installing an app that causes you doubt, make sure you:

  • Read the pricing and other terms carefully
  • Check those permissions requested are reasonable with the purpose of the app
  • Look for consistently bad reviews describing unexpected or unwanted app behavior
  • Verify if the developer has other apps available and their reviews
  • Consider skipping the app download if you aren’t convinced of its safety

Even if an app is legitimate, we also encourage users to look closely before installation at any available privacy policy to understand how personal data will be treated.  Your face is a biometric identifier that’s not easy to change, and multiple pictures might be needed (and stored) to create your model.

Artificial intelligence tools will continue to amaze us with their capabilities and probably will become more accessible and safer to use over time.  For now, keep in mind that AI technology is still limited and experimental, and can be expensive to use – always consider any hidden costs.  AI also will bring more challenges as we discussed on the 2023 McAfee Threat Prediction blog.

IDENTIFIED APPS

The following table lists the application package name, hash sum SHA256, the minimum number of installations on Google Play, and the type of detected threat. These apps were removed from Google Play, but some may remain available elsewhere.

Package Name SHA256 Installs Type
com.ayogamez.sketchcartoon 9cb1d996643fbec26bb9878939735221dfbf639075ceea3abdb94e0982c494c1 5M Adware
com.rocketboosterapps.toonifyme 3f45a38b103e1812146df8ce179182f54c4a0191e19560fcbd77240cbc39886b 10K Fleeceware
com.nhatanhstudio.cartoon.photoeffect 2c7f4fc403d1449b70218624d8a409497bf4694493c7f4c06cd8ccecff21799a 5K Repackaged Adware
com.cambe.PhotoCartoon 5327f415d0e9b21523f64403ec231e1fd0279c48b41f023160cd1d70dd733dbf 10K Repackaged Adware
com.chiroh.cartoon.prismaeffect 18fef9f92639e31dd6566854feb30e1e4333b971b05ae9aba93ac0aa395c955b 1K Repackaged Adware
cartoon.photo.effect.editor.cartoon.maker.online.
caricature.appanime.convert.photo.intocartoon
3b941b7005572760b95239d73b8a8bbfdb81d26d405941171328daa8f3c01183 50 Repackaged Adware
com.waxwell.saunders.pistaphotoeditor 489d4aaec3bc694ddd124ab8b4f0b7621a51aad13598fd39cd5c3d2067b950e5 50 FaceStealer
com.ashtoon.tooncool.skordoi 980c090c01bef890ef74bd93e181d67a5c6cd1b091573eaaf2e1988756aacd50 100K FaceStealer
com.faceart.savetoon.cartoonedit 55ffc2e392280e8967de0857b02946094268588209963c6146dad01ae537daca 100 FaceStealer
com.okenyo.creatkartoon.studio e696d7304e5f56d7125dd54c853ff35a394a4175fcaf7785d332404e161d6deb 500K FaceStealer
com.onlansuyanto.editor.bading 59f9630c2ebe4896f585ec7722c43bb54c926e3e915dcfa4ff807bea444dc07b 10K FaceStealer
com.madtoon.aicartoon.kiroah c29adfade300dde5e9c31b23d35a6792ed4a7ad8394d37b69b5cecc931a7ad9f 100K FaceStealer
com.acetoon.studio.facephoto 24cf7fcaefe98bc9db34f551d11906d3f1349a5b60adf5fa37f15a872b61ee95 100K FaceStealer
com.funcolornext.beautyfungoodcolor b2cfa8b2eccecdcb06293512df0db463850704383f920e5782ee6c5347edc6f5 100K Repackaged
Adware

 

 

The post The Rise and Risks of AI Art Apps appeared first on McAfee Blog.

What Should You Do if Your Identity Has Been Stolen?

It’s been like this from the start—wherever people shop, do business, or simply gather together, you’ll find thieves in the mix, ready to take advantage. And that’s truer today when it comes to life online as cybercriminals use the internet to steal financial or personal data for their personal gain—otherwise known as identity theft.  

This is a criminal act and can affect your credit score in a negative way and cost money to fix. It can also affect employment opportunities since some employers conduct a credit check on top of drug testing and a criminal history check. Identity theft victims may even experience an impact to their mental health as they work to resolve their case. 

This could include private details like your birth date, bank account information, Social Security number, home address, and more. With data like this, an individual can adopt your identity (or even create a fake identity using pieces of your personal profile) and apply for loans, credit cards, debit cards, and more. 

You don’t have to be kept in the dark, though. The good news is that being able to recognize the signs of identity theft means you can act quickly to intervene and minimize any effects in case it happens to you. You can also protect yourself by using preventive measures and engaging in smart online behavior.  

Steps to take if you think your identity has been stolen 

There are several signs that your identity has been stolen, from a change in your credit score to receiving unfamiliar bills and debt collectors calling about unfamiliar new accounts. It may be an unusual charge on one of your cards, however small. Or you may use a credit monitoring service like ours and receive an alert of suspicious activity. However it comes to your attention, you can act fast to minimize what happens. 

File a police report 

Start by contacting law enforcement to file a report. Your local police department can issue a formal report, which you may need to get your bank or other financial institution to reverse fraudulent charges. An official report assures the bank that you have been affected by identity fraud and it’s not a scam. 

Before going to the police, gather all the relevant information about what happened. This could include the dates and times of fraudulent activity and any account numbers affected. Bringing copies of your bank statements can be useful. Also, make note of any suspicious activity that could be related. For example, was your debit card recently lost or your email hacked? The police will want to know. 

Notify the company where the fraud occurred 

You should also notify any businesses linked to your identity theft case. Depending on the type of identity theft, this could include banks, credit card companies, medical offices, health insurers, e-commerce stores, and more. Similarly, a fraudster may assume your identity to gain access to health care services, such as medical checkups, prescription drugs, or pricey medical devices. For instance, if someone uses your health insurance to get prescription drugs from a pharmacy, make sure to alert the pharmacy and your insurer. 

File a report with the Federal Trade Commission 

The Federal Trade Commission (FTC) is a government body that protects consumer interests. You can report identity theft via their portal, IdentityTheft.gov. They’ll then use the details you provide to create a free recovery plan you can use to address the effects of identity theft, like contacting the major credit bureaus or alerting the Internal Revenue Service (IRS) fraud department. You can report your case online or by calling 1-877-438-4338. 

Outside of the U.S., our knowledge base article on identity theft offers suggestions for the specific steps you can take in specific countries, along with helpful links for local authorities that you can turn to for reporting and assistance. 

Ask credit reporting agencies to issue a fraud alert 

A common consequence of identity theft is a dip in the victim’s credit score. For example, a cybercriminal may take out new lines of credit in the victim’s name, accrue credit card debt, and then not pay the balance. For this reason, contacting the credit monitoring bureaus is one of the most important steps to take in identity theft cases. 

There are three main agencies in the U.S.: TransUnion, Equifax, and Experian. You can get a free credit report from each agency every 12 months via AnnualCreditReport.com. Check the report and note all fraudulent activity or false information and flag it with the relevant bureau’s fraud department. You should also initiate a fraud alert with each agency. 

A fraud alert requires any creditors to verify your identity before opening a new line of credit. This adds an extra layer of security. An initial fraud alert lasts for 90 days. Once this expires, you can prolong your protection via an extended fraud alert, which will remain valid for seven years. You can notify one of the big three bureaus to set it up. They are then required to notify the other two bureaus. 

A credit freeze is another smart move, which you can do through each of the three major credit bureaus. You can either call them or start the process online. This prevents people from accessing your credit report. Lenders, creditors, retailers, landlords, and others may want to see your credit as proof of financial stability. For example, if someone tries to open a phone contract under your name, the retailer may check the credit report. If there is a credit freeze in place, they won’t be able to view it and won’t issue the contract. If you need to allow someone access to your credit report, you can temporarily lift the freeze. And depending on your plan, you can issue a credit freeze or an even more comprehensive security freeze right from the McAfee app. 

Change passwords for your accounts 

Identity theft is often linked with leaked or hacked passwords. Even if you aren’t sure whether your passwords have been compromised, it’s best to play it safe. Change passwords to any affected accounts. Make sure to use strong, unique passwords for each of your accounts with a mix of numbers, letters, and symbols. A password manager included with comprehensive online protection software can do the work for you by creating and securely storing them for you. Further, if there’s a chance to activate two-factor authentication on your accounts go ahead and use it as it makes accessing accounts with a stolen password more difficult. 

Is it possible to prevent identity theft? 

Putting thorough protections in place can greatly reduce your risk of identity theft. As mentioned above, our McAfee+ plans offer a broad set of features that can help protect your identity. You monitor your credit, monitor your identity, and even help you restore your credit with identity theft & restoration services that cover up to $1 million in losses due to identity theft and connect you with recovery pros who can help you clean up your credit. 

Additionally, you can grab a copy of our free Identity Protection Guide that covers the topic in detail—it’s part of our McAfee Safety Series, dedicated to ways you can protect yourself for a safer, more enjoyable life online. 

If identity theft happens to you … 

Realizing that you’ve become a victim carries plenty of emotion with it, which is understandable—the thief has stolen a part of you to get at your money, information, or even reputation. Once that initial rush of anger and surprise has passed, it’s time to get clinical and get busy. Right away. 

Think like a detective who is building—and closing—a case. That’s exactly what you’re doing. Follow the steps, document each one, and build up your case file as you need. Staying cool, organized, and ready with an answer for any questions you’ll face in the process of restoring your identity will help you see things through. 

The post What Should You Do if Your Identity Has Been Stolen? appeared first on McAfee Blog.

The PayPal Breach – Who Was Affected and How You Can Protect Yourself

By: McAfee

PayPal recently notified thousands of its customers that their accounts were breached by hackers, leaving their Social Security Numbers and other key pieces of personal information exposed as a result. 

Sources report, that the attack involved “credential stuffing,” where hackers gather lists of usernames and passwords sourced from the dark web or from data breaches—and then “stuff” those credentials into login systems, giving them access to those accounts. 

This form of attack is particularly dangerous for people who re-use passwords across their accounts, as hackers can steal a password from one account and use it to access others. 

It is reported that PayPal notified users affected by this attack on January 18th with an email since made available online. The email states that,  

“Based on PayPal’s investigation to date, we believe that this unauthorized activity occurred between December 6, 2022, and December 8, 2022, when we eliminated access for unauthorized third parties. During this time, the unauthorized third parties were able to view, and potentially acquire, some personal information for certain PayPal users.” 

PayPal further detailed the information exposed (emphasis ours): 

The personal information that was exposed could have included your name, address, Social Security number, individual tax identification number, and/or date of birth. 

The email went on to say that PayPal reset the passwords of the affected accounts and will require affected users to establish a new password the next time they log in to their accounts. 

What to know about the PayPal attack and other attacks like it. 

It takes time for companies to discover breaches and other illegal activities on their networks. The activity may have occurred days, weeks, or even months before it was discovered. Thereafter, it takes yet more time for companies to investigate the attack, determine the method of entry, what was affected, and to what extent—not to mention update their security measures as needed. 

In the case of PayPal, the company stated that the attacks occurred between December 6th and 8th of 2022, and the notification sent to affected customers was dated January 18th.  

This is typical of such attacks. Time passes before victims get notified. And yet more victims may be identified as investigations continue, leaving hackers with a relatively large window of opportunity to do harm. 

What should I do if I think my account was caught up in the PayPal attack? 

Given the nature of the PayPal attack, there are a few steps you can take to protect yourself in its aftermath, which involves a combination of preventative steps and some monitoring on your part. 

Change your passwords and use a password manager 

Given that passwords were involved, changing your PayPal password is a must. (As stated, PayPal will require you to do so.) And if you re-use passwords or similar passwords across accounts, changing them is a must as well.  

Strong and unique passwords are best, which means never reusing your passwords across different sites and platforms. Using a password manager will help you keep on top of it all, while also storing your passwords securely. Moreover, changing your passwords regularly may make a stolen password worthless because it’s out of date by the time a hacker attempts to use it. 

Enable two-factor authentication 

While a strong and unique password is a good first line of defense, enabling two-factor authentication across your accounts will help your cause by providing an added layer of security. It’s increasingly common to see nowadays, where banks and all manner of online services will only allow access to your accounts after you’ve provided a one-time passcode sent to your email or smartphone.  

PayPal offers two-factor authentication as an option, and you can enable it by logging into your account settings and then clicking on the “Security” tab. 

Report unauthorized use of your PayPal account immediately 

Per PayPal’s customer email, contact their customer service for assistance if you spot any unusual activity on your account. 

Monitor your accounts and credit for usual activity 

If you spot unusual or unfamiliar transactions on your bank or credit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed. 

Given number the accounts you might have, a credit monitoring service can help. McAfee’s credit monitoring service can help you keep an eye on changes to your credit score, report, and accounts with timely notifications and provide guidance so you can take action to tackle identity theft. 

Keep an eye out for phishing attacks 

With some personal information in hand, bad actors may seek out more. They may follow up a high-profile attack with rounds of phishing attacks that direct you to bogus sites designed to steal your personal information—either by tricking you into providing it or by stealing it without your knowledge. So as it’s always wise to keep a skeptical eye open for unsolicited messages that ask you for information in some form or other, often in ways that urge or pressure you into acting.  

If you are contacted by PayPal, make certain the communication is legitimate. Bad actors may pose as PayPal to steal personal information. Do not click on links sent in emails, texts, or messages. Instead, go straight to the PayPal website or contact them by phone directly. 

Consider using identity monitoring 

An identity monitoring service can monitor everything from email addresses to IDs and phone numbers for signs of breaches so you can take action to secure your accounts before they’re used for identity theft.​ Personal information harvested from data breaches can end up on dark web marketplaces where it’s bought by other bad actors so they can launch their own attacks. McAfee’s monitors the dark web for your personal info and provides early alerts if your data is found on there, an average of 10 months ahead of similar services.​ We also provide guidance to help you act if your information is found. 

Check your credit and consider a credit freeze 

When personal information gets released, there’s a chance that a hacker, scammer, or thief will put it to use. This may include committing fraud, where they draw funds from existing accounts, and theft, where they create new accounts in a victim’s name. 

Another step that customers can take is to place a credit freeze on their credit reports with the major credit agencies. This will help prevent bad actors from opening new lines of credit or take out loans in a victim’s name by “freezing” their credit report so that potential creditors cannot pull it for reference.  

McAfee+ plans give you guidance on how to place a full security freeze, stopping lenders and other companies from seeing your credit file. This halts the application process for loans, credit cards, utilities, new bank accounts, and more. A security freeze won’t affect your credit score. ​ 

Get comprehensive online protection and identity theft coverage 

A complete suite of online protection software can offer layers of extra security. In addition to more private and secure time online with a VPN, identity monitoring, and password management, it includes web browser protection that can block malicious and suspicious links that could lead you down the road to malware or a phishing scam—which antivirus protection can’t do alone.  

Additionally, we offer $1 million in identity theft coverage and restoration support from a licensed recovery pro who can help you repair your identity and credit if you find yourself a victim. 

What about my Social Security Number? 

Your Social Security or tax ID number is one of the most precious pieces of personal information you have. With them, an identity thief can open new accounts or lines of credit in your name, not to mention gain employment, claim insurance benefits, or even commit crimes in your name.  

PayPal stated that victims may have had Social Security or tax ID number exposed. If you believe this occurred to you, file a report with the Federal Trade Commission (FTC), which handles such cases. From there, they will provide you with a set of next steps. 

The PayPal attack – you have ways to protect yourself 

Not all data breaches make the news. Businesses and organizations, large and small, have all fallen victim to them, and with regularity. The measures you can take here are measures you can take even if you don’t believe you were caught up in the PayPal breach.  

Data breaches typically make the news when it affects a large company and generally only after they discover and release word of it. This means you might not hear about a breach until weeks or even months after your stolen info has been in circulation on the dark web. The measures you can take here can mitigate the damage of such attacks, even if you don’t think you were caught up in a specific breach.  

However, you have every reason to act now rather than wait for additional news. Staying on top of our credit and identity has always been important, but given all the devices, apps, and accounts we keep these days leaves us more exposed than ever, making protecting ourselves a must. 

The post The PayPal Breach – Who Was Affected and How You Can Protect Yourself appeared first on McAfee Blog.

Protecting the Universal Remote Control of Your Life—Your Smartphone

By: McAfee

Aside from using it for calls and texting, we use our smartphones for plenty of things. We’re sending money with payment apps. We’re doing our banking. And we’re using them to set the alarm, turn our lights on and off, see who’s at the front door, and for some of us, even start our cars. The smartphone is evolving, and in many ways, it’s become the “universal remote control” of our lives. And that means it needs protection. 

Truly, think about all that you do from the palm of your hand. Your phone connects you to so many essential things, it’s tough to think what the day would be like without it—or worse yet, if your phone got stolen or lost. Maybe you know the feeling. That rising panic when you misplace your phone and then the relief you feel when you find it.  

Yet you have plenty of ways you can protect yourself and your phone, not only from loss and theft but from hacks and attacks too. 

Five steps for a safer phone 

1. Install an online protection app  

Comprehensive online protection software can protect your phone in the same ways that it protects your laptops and computers. Installing it can protect your privacy, keep you safe from attacks on public Wi-Fi, and automatically block unsafe websites and links, just to name a few things it can do.  

2. Set your apps to automatically update 

Updates do all kinds of great things for gaming, streaming, and chatting apps, like add more features and functionality over time. Updates do something else—they make those apps more secure. Hackers will hammer away at apps to find or create vulnerabilities, which can steal personal info or compromise the device itself. Updates will often include security improvements, in addition to performance improvements.  

iPhones update apps automatically by default, yet you can learn how to turn them back on here if they’ve been set to manual updates. For Android phones, this article can help you set apps to auto-update if they aren’t set that way already. 

Much the same goes for the operating system on smartphones too. Updates can bring more features and more security. iOS users can learn how to update their phones automatically in this article. Likewise, Android users can refer to this article about automatic updates for their phones. 

3. Use a lock screen with a passcode, PIN, facial recognition, or pattern key 

Fewer people use a lock screen than you might think. A finding from our recent global research showed that only 56% of adults said that they protect their smartphone with a password or passcode. The problem with going unlocked is that if the phone gets lost or stolen, you’ve basically handed over a large portion of your digital life to a thief. Setting up a lock screen is easy. It’s a simple feature found in both iOS and Android devices. 

4. Learn how to remotely lock or erase a smartphone 

So what happens if your phone actually ends up getting lost or stolen? A combination of device tracking, device locking, and remote erasing can help protect your phone and the data on it. Different device manufacturers have different ways of going about it, but the result is the same—you can you’re your phone, prevent others from using it, and even erase it if you’re truly worried that it’s in the wrong hands or simply gone for good. Apple provides iOS users with a step-by-step guide, and Google offers up a guide for Android users as well.  

5. Steer clear of third-party app stores 

One way hackers work their way into smartphones is through malicious apps that pose as photo editors, VPNs, and games—yet are loaded with malware that spy on your activity or steal account information. Google Play and Apple’s App Store have measures in place to review apps to help ensure that they are safe and secure. Granted, cybercriminals have found ways to work around Google and Apple’s review process, yet they’re quick to remove malicious apps once discovered. Yet third-party app stores and websites likely have no such protections in place. In fact, some third-party sites may intentionally host malicious apps as part of a scam. Stick with the official app stores for a far safer phone. 

Protect the universal remote control of your life 

Truly, we hold so much in the palm of our hand. Our smartphones connect us to our friends and family, work and livelihoods, banking and finances, and even our homes and the smart devices in them. It’s no exaggeration to say that a good portion of daily life courses through our smartphones. And when we look at them that way, it puts the importance of protecting them in a whole new light.  

The post Protecting the Universal Remote Control of Your Life—Your Smartphone appeared first on McAfee Blog.

A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam

By: McAfee

Written by James Schmidt 

Editor’s Note: We often speak of online scams in our blogs, ones that cost victims hundreds if not thousands of dollars. This account puts a face on one of those scams—along with the personal, financial, and emotional pain that they can leave in their wake. This is the story of “Meredith,” whose aunt “Leslie” fell victim to an emerging form on online elder fraud. Our thanks to James for bringing it forward and to “Meredith’s” family for sharing it, all so others can prevent such scams from happening to them. 

 

“Embarrassing. Simply embarrassing.” She shook her head. “It’s too raw. I can’t talk about it right now. I need time.”   

Her aunt had been scammed. To the tune of $100,000 dollars. My colleague—we both work in the security industry—felt a peculiar sense of loss. 

“I work in this industry. I thought I’d done everything right. I’ve passed on enough warnings to my family and friends to ensure they’d avoid the fate of the scammed.  Simply because I’m in this industry does not imply my circle is always aware of all the threats to them, even if I do my best to teach them.” 

“My mental state, recently, borders on shame; this feeling, you know? How could someone working in my industry have something like this happen to a family member?”  

I told her many people working in other industries cannot control what happens to people in their families even if people in that industry had knowledge that could have helped them or otherwise avoided a problem altogether. 

“I know, but this simply should never have happened! My aunt is one of the smartest, most conscientious people I know, and she fell for this. It’s crazy and I can’t wrap my head around it.” 

My colleague, let’s call her Meredith (not her real name as she’s a bit ashamed to know this happened to a family member), told me the beginnings. 

Let’s call her aunt Leslie. 

Her story unfolds, the overall picture a pastiche of millions of people in the United States today. Her aunt is retired, bored, lonely, and isolated. She feels adrift without something to occupy her time; she was looking for companionship, connections, someone (anyone) to talk to. Her feelings intensified during the pandemic. She morphed into perfect prey for scammers of what is now known as the “Pig Butchering Scam.” 

The term “Pig Butchering” has a visceral and raw feel to it, which falls right in line with how brutal this scam can be. It’s a long con game, where the scammer befriends the victim and encourages them to make small investments through the scammer, which get bigger and bigger over time. The scammer builds trust early with what appear to be small investment wins. None of it is legit. The money goes right into the scammer’s pocket, even as the scammer shows the victim phony financial statements and dashboards to show off the bogus returns. Confidence grows. The scammer wrings even larger sums out of the victim. And then disappears.  

It was a targeted attack that started innocuously enough with a “fake wrong number”. An SMS arrives. A text conversation starts. The scammer then apologizes but tells Leslie someone gave them the number to initiate the text. 

The scammer then uses emotional and psychological techniques to keep Leslie hooked.  “How are you, are you having a nice day?” Leslie, being bored and interested, engages willingly.     

The scammer asks to talk directly, not via text: and a phone conversation ensues.  The scammer proceeds to describe—in very soothing detail—what they are doing, helping people, like Leslie, invest their “hard-earned money” into something that will make them more money, to help them out in retirement. 

Of course, it is too good to be true.  

“The craziest part of all of this is my aunt refuses—to this day—to believe she’s been scammed!” 

She still thinks this scammer is a “friend” even though the entire family is up in arms over this, all of whom beg her aunt to “open her eyes.” 

“My aunt still thinks she’d going to see that money again, or even make some money, which is crazy. The scammers are so good at emotional intelligence; really leveraging heartstrings and psychological makeup of the forlorn in society. My aunt finally agreed to stop sending more money to the scammers, but only after the entire family threatened to cut her off from the rest of the family. It took a lot to get her to stop trusting the scammers.” 

Meredith feels this is doubly sad as the aunt in question is not someone they’d ever imagine would in this predicament. She was always the upright one, always the diligent and hardworking and the best with money. She is smart and savvy and we could never imagine her to be taken by these people and taken so easily. It boggles the mind.” 

She did start to change in the last few years. And the pandemic created a weird situation. Retirement, loneliness from loss of a partner, and the added burden of the pandemic created a perfect storm for her to open herself up to someone willingly, simply for the sake of connection. 

“No one deserves this. It has rocked my family to the core. It is not only about the money, but we’ve found family bonds stretched. She believes these random people, these scammers, more than she believes her own family. Have we been neglectful of our aunt? Does she no longer put her faith in people she knows, rather gives money to complete strangers?” 

Being a security professional does not provide magical protection. We are more aware of scams and scammers, and how they work, and what to look for, and we try to do all we can to keep our family aware of scams out there in the big wide world, but we are human. We fall short. 

Diligence is action. Awareness is action. Education is action. 

We need to be better, all of us, at socializing risky things. We need to consistently educate our family and friends to protect themselves, not only via security software (which everyone should have as default) but by providing tips and tricks and warnings for things we all need to be on the lookout. This is not a one-time thing. The cliché holds true: “If you see something say something.” Repetition helps.  

In today’s world, the need for protecting people’s security, identity, and privacy is critical to keeping them safe. Scammers long stopped focusing on attacking only your computer. Now focus more than ever on YOU: your identity, your privacy, your trust. If they get you there, they soon get your money. 

As for contributing factors to scammers success with their victims, such as loneliness, isolation, and boredom, they all have remedies.  Make connections with your loved ones, especially those easily tagged as vulnerable, those you feel might be at risk. Reach out. It may be hard sometimes due to distance and other factors but make it a point to connect. There is a reason these scammers are succeeding. They are stepping into roles of companions to people who are desperate for connection.   

Most people are greatly saddened at seeing other people being “taken.” Let’s work together to help stop the scammers. 

Look out for each other, and get your people protected! 

Editor’s Closing Note:  

If you or someone you know suspects elder fraud, the following resources can help: 

For further reading on scams and scam prevention, check out the guides in our McAfee Safety Series, which provide in-depth advice on protecting your identity and privacy—and your family from scams. They’re ready to download and share. 

The post A Scam in the Family—How a Close Relative Lost $100,000 to an Elder Scam appeared first on McAfee Blog.

3 Tools to Round Out Your Privacy Protection Toolbox

By: McAfee

It’s common practice to pull down the window shades at night. Homeowners invest in high fences. You may even cover the PIN pad when you type in your secret four-digit code at ATMs. Privacy is key to going about your daily life comfortably in your surroundings. Why shouldn’t privacy also extend to your digital surroundings?  

This Data Privacy Day, round out your privacy protection toolbox with McAfee’s help so you can live your best online life safely.  

Connect All Your Devices to a VPN 

An easy way to instantly boost the privacy of your every online move is to always connect to a virtual private network (VPN). A VPN scrambles your connected device’s internet session, meaning that it’s impossible for a cybercriminal to eavesdrop on your online comings and goings. VPNs are especially crucial for when you connect to public Wi-Fi networks or networks for which you cannot vouch for their security. Cybercriminals often lurk on public Wi-Fi networks at hotels, coffee shops, and libraries and pounce on users who connect their devices without the protection of a VPN. 

Digital privacy not only implies remaining hidden from nefarious eyes, but also from the prying eyes of pesky advertisers. A VPN can assist with that too! When you have a VPN enabled, it confuses advertisers and targeted ads. The less information they have, the more privately you can surf online. 

Know Where You Stand 

To improve your online privacy, it’s important to first know how safe you currently are. When you can identify your weakest digital privacy habits, you can make targeted improvements to them. Luckily, McAfee Protection Score can help you do just that! Protection Score is a helpful privacy tool that rates your current digital safety. Then, based on your score, the tool offers suggestions on how to boost your score. 

For instance, Protection Score searches for your personally identifiable information (PII) on the dark web. If it finds a copy of your government ID or your financial records on a dubious site, your score will tank. While it may be alarming to have a low Protection Score, you can feel good that you’re making positive waves, hopefully before a cybercriminal takes advantage of your PII and uses it to steal your identity.  

There are several easy ways to boost your score that require very little effort but have a huge payoff. Connecting to a VPN and running an antivirus scan on your device are just two things you can do and each only takes a few seconds. Changing your habits and turning your online safety around doesn’t have to be overwhelming! In some cases, there are services that’ll even do the work for you, like the service we’ll talk about next. 

Clean Up After Your Bad Digital Habits 

To round out your privacy protection toolbox, consider signing up for McAfee Personal Data Cleanup. This service is a great companion to Protection Score. While Protection Score identifies all the areas where you can improve your security, Personal Data Cleanup is a service that will remove your information from the web’s riskiest sites.  

Did you know that, on average, a person has their PII for sale on 31 sites? Plus, 95% of people haven’t even given their permission and have their personal information for sale on data brokerage sites. Data brokerage sites are legal and anyone can buy your information. Online advertisers are the usual clients, but a cybercriminal can jump in and buy valuable PII, as well. 

Deck Out Your Protection Toolbox With McAfee+ Ultimate 

You should care about data privacy every day not just when the calendar reminds you on Data Privacy Day. Take the steps and invest in the right solutions to shore up your online defenses. McAfee+ Ultimate is an all-in-one service that includes unlimited VPN, Protection Score, a full-service Personal Data Cleanup, and 13 other high-quality identity, privacy, and device security tools.  

Live your online life more confidently with McAfee, knowing that cybercriminals are less likely to slip by and damage your credit, identity, or online reputation. 

The post 3 Tools to Round Out Your Privacy Protection Toolbox appeared first on McAfee Blog.

The Big Difference Between Online Protection Software and Antivirus

By: McAfee

Authored by Dennis Pang 

Online protection software. Antivirus. The two words get used interchangeably often enough. But sure enough, they’re different. And yet directly related when you take a closer look. 

The term “antivirus” has been with us for decades now, dating back to the first software that was designed to prevent computers from getting malware—malicious code, like viruses, that would lock up computers, scramble data, or otherwise damage computers and the data on them. Prime examples of these early types of malware include 1999’s “Melissa” virus spreads by infected email attachments and the even more devastating “ILOVEYOU” virus that incurred billions in damages worldwide. 

There’s a good reason why people default to the word “antivirus” so easily. Viruses have been on our collective minds for some time. And computer purchases have often been accompanied by the question, “Do you have antivirus for your computer?” By and large, the notion of antivirus has become pretty much engrained. 

Yet look ahead to today and you can see how dramatically things have changed since those early days. We still need antivirus, that’s for sure. But it takes far more than that to live life safely online right now. And that’s where online protection software comes in. 

What is online protection software? 

Online protection software protects you. It includes antivirus, yet it further protects your identity and privacy in addition to your devices.  

The way we use our computers, tablets, and phones nowadays shows the reason why we need such broad protection. We conduct so much of our lives online. We bank, we shop, we plan our finance online. We also run portions of our homes with smart devices and smart speakers. Increasingly, we track our health and wellness with connected devices too—like workouts on our phone and biometrics with consumer-grade and even medical-grade devices.  

All of this creates data. Data about who we are, what we’re doing, when we’re doing it, how often, and where. That’s precious information. Private information. Personal information. And understandably, that needs to be protected.  

Put simply, today’s threats have evolved. While viruses and malware remain a problem, today’s bad actors are out for the bigger games. Like stealing personal and financial info for identity theft. Moreover, organizations large and small collect data from your devices and the things you do on them, personal data that many share and sell for profit. Some of this data collection gets quite exacting, compiled from a broad range of public sources that can include records like bankruptcies, real estate sales, and birth records—plus private sources that can further include your shopping habits, the people you chat with, and what your daily travels look like based on location information captured from your smartphone.  

If you find yourself surprised by this, you’re not alone. Tremendous volumes of data collection activity occur without people’s knowledge or consent. 

Now as to why anyone would want any of that kind of data about you, consider the multi-billion-dollar industry of online data brokers. They compile thousands of data points from millions of people and put these vats of data up for sale to anyone who’ll buy them. That could be advertisers, potential employers, private investigators, and background checkers. And it could be bad actors as well who could use your own data to spam, harass, impersonate, or otherwise harm you. 

Today’s online protection software protects you from today’s threats 

Once, so many of these intrusions on our privacy and identity were difficult to spot, let alone prevent. For example, your personal info gets caught up in a data breach and winds up posted for sale on the dark web. How are you to know that before it’s too late and thief racks up umpteen charges on your debit card? Also, with dozens and dozens of data brokers out there, how do you track down which ones have information posted about you and then request to have it taken down? And what if online identity theft happens to you and you’re faced with the time and dollar costs it involves to set things right? 

So just as online threats have evolved, so has online protection software. We go about so much of our day online, and online protection like our own McAfee+ helps you do it more privately and more safely. It’s quite comprehensive, and the various plans for McAfee+ include: 

  • Personal Data Cleanup reveals which high-risk data brokers and people search sites are collecting and selling your personal information and requests the removal of the information, confirms completion, and conducts ongoing scans as data is always being collected.     
  • Unlimited Secure VPN that automatically connects to public Wi-Fi to protect online privacy and safeguard personal data while online banking, shopping, or browsing.     
  • $1M Identity Theft and Stolen Funds Coverage to reimburse lost funds or expenses in restoring the customer’s identity, including losses to 401(k) accounts.    
  • Ransomware Coverage to reimburse up to $25,000 for losses and ransom fees.    
  • Licensed Restoration Experts who can take necessary actions to repair identity and credit issues, including assistance to assist with the identity fraud of a deceased family member.     
  • Credit Monitoring and Alerts keep an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft.  
  • Credit Score and Report to help you stay on top of daily changes to your credit score and report, from a single location.    
  • Credit Lock reduces the chance of becoming a victim of identity theft by allowing you to quickly lock and unlock your credit, which can help prevent unauthorized opening of accounts.     
  • Security Freeze prevents unauthorized access to existing accounts or new ones being set up in your name with a credit, bank, or utility freeze.    
  • Identity Monitoring for up to 60 unique pieces of personal information on the dark web with timely alerts up to 10 months sooner than competitive products.    

For certain, protections like these remain a primary focus of ours, because they protect you. And that’s who thieves and bad actors are really after—you, your information, your accounts, and even your identity. Expect us to continue to roll out more protections that look after you in this way and more. 

Antivirus, a part of your comprehensive online protection plan 

So, while antivirus and online protection software are different, they work together. Antivirus provides strong device security, which complements the additional privacy and identity features included with online protection. That reflects how times have changed. Once it was enough to protect our devices from viruses and malware. Now we have to protect ourselves as well. Antivirus alone won’t do it, but antivirus as part of online protection will. 

The post The Big Difference Between Online Protection Software and Antivirus appeared first on McAfee Blog.

New Year, New You: Start Fresh With McAfee Protection Score

By: McAfee

Are you an online oversharer? Do you give your full birthday to all your online shopping accounts? Have a few companies you have accounts with been breached but you didn’t take any action at the time? If you have bad digital habits, now is an excellent time to reset your digital presence. 

In isolation, these small digital transgressions don’t seem like a problem; however, cybercriminals can gather the bits and pieces of information you release into the world and Frankenstein them together to create believable impersonations or entirely new identities. 

To protect your identity, here are a few ways to limit the amount of personally identifiable information (PII) you share online, plus a few tools that can help you identify and close your current security holes. 

Bad Online Habits That Put Your PII at Risk 

Most digital bad habits seem insignificant; however, the more bad habits you have that pile-up, the more at risk your PII and your identity can be. Check out this list of three common habits that you should consider breaking today and why. 

1. Volunteering too much information.

When you sign up for new online shopping accounts, some companies ask for your birthday, your age, your middle name, and primary and secondary phone numbers and email addresses. While it might be nice to receive a special coupon on your birthday, you may want to reconsider volunteering unnecessary private details. To compromise you can sign up with a nickname and leave your birth year blank. That way, if a cybergang ever breaches the company, the criminals won’t get far with your personal details. To steal an identity and ruin someone’s credit, sometimes all it takes it a full name, birthday, and phone number. 

2. Oversharing on social media.

Do you post your every thought and movement on social media? While curating the perfect online profile can be fun, it can also be dangerous to your online safety. For instance, posting “get to know you” quizzes are a gold mine for social engineers and cyber criminals, as the results often reveal potential password inspiration, security question answers, and your likes and dislikes. From here, criminals can take educated guesses at your passwords or tailor a social engineering scheme that’s most likely to fool you. Consider setting your social media profiles to private and blocking followers you don’t know personally. Or, just keep parts of your life a mystery to the wider world. 

3. Reusing passwords.

We can all agree that increasingly strict password requirements are leading to longer and more complex passwords that are confusing to cyber criminals and to the rightful account holders, too! It’s tempting to reuse passwords to reduce the burden on your memory, but this puts your valuable PII in danger. Password and username combinations are often information that’s leaked in company breaches. In what’s called a brute force attack, a cybercriminal can plug that same pairing into hundreds of websites and wait for a hit. Since unique passwords for all your dozens of accounts is imperative, entrust their safekeeping to a password manager.  

Grade Your Online Safety With McAfee Protection Score 

If you’re feeling uneasy about your online habits and the effect they may have had on your online safety, McAfee Protection Score gives you the information you need to take charge and make changes. Protection Score not only tells you how safe (or unsafe) you are, but the tool also offers suggestions on how you can raise your score, and thus be safer online. The service monitors data breaches and indicates when your email was part of a leak. Protection Score also dives into the dark web so you don’t have to. If your government ID or financial information appears, your score will take a large hit. 

Protection Score not only tells you how safe (or unsafe) you are, but the tool also offers suggestions on how you can raise your score, and thus be safer online. The sooner you know your weak points, the quicker and more completely you can fortify your defenses and clean up after months (or years) of bad habits. Knowledge is power in the right against cyber criminals, so Protection Score is an excellent partner to help adopt smarter habits on the path to better online security. 

Get the Whole Package With McAfee+ Ultimate 

With McAfee+ Ultimate, you not only get a Protection Score but a host of other top-rate tools to protect your identity, retain your online privacy, and help you recover from an identity theft. Running an antivirus, connecting to a VPN and installing web protection on your browser are all ways to increase your Protection Score, and these features are available with McAfee’s most thorough privacy, identity, and device protection service. 

Make 2023 the year of living online confidently and safely! 

The post New Year, New You: Start Fresh With McAfee Protection Score appeared first on McAfee Blog.

The Case for Your Security at CES 2023

By: McAfee

As technology weaves itself into our lives in new and unexpected ways, some of it will get quite personal and close to home. That made itself clear at CES this year, which makes a strong case for your security. 

The more things we connect, the more data we create. Data about ourselves that companies and others collect, share, and sell—where we are and what we’re doing, along with what we buy, watch, and search for. And today, we’re creating more of it and in more exacting detail.  

We connect our homes with smart devices that create data about our comings and goings, and we connect ourselves with smart glasses and watches, rings, and things that track our health, our sleep, and wellness overall. Meanwhile, we have virtual reality and augmented reality hardware companies that want a place on your face with headsets and experiences that will take you into the metaverse. 

Walking the floor of this year’s CES, you’ll see all these things, and plenty more. Yet central to it all is one thing—you. Specifically, your privacy and identity.  

As technology evolves so rapidly and brings new ways of experiencing our world, it’s an exciting time. It’s also a somewhat uncertain time. What data will these devices create? Who’ll collect it? What will they do with it? And importantly, what can you do to protect yourself? Questions about your security are very much on our minds, and they’re on yours too. You’ve told us as much.  

  • 80% of you are concerned that a company could sell their data to another company.   
  • 81% of you are concerned that your identity could be stolen from an online transaction. 

And unsurprisingly, protection is very much on your mind as well.                                

  • 85% of you want to protect your identity online. 
  • 84% of you want to take back control of your data online. 

And that’s where we come in. Just as the floor of CES showcases the evolution of life online, we’re evolving online protection as well. McAfee+ represents that next step—a product line that gives you a full slate of online protection that covers your privacy, identity, and devices so you can enjoy life online with confidence. 

At the center of that online life is you, and our definition of online protection has become quite expansive as a result. We see how it can help you monitor your credit, your identity, and where your personal information crops up online. We see how it can prevent the wrong people from getting their hands on data and info too. And we see how our industry-first Protection Score can show you how safe you are—and offer guidance that can make you safer still. In all, we see it as an online companion, one that removes uncertainty and gives you a feeling of security. Because you truly are secure. 

In all, protection today demands this comprehensive approach because we go about so much of our day online. McAfee+ reflects that reality. And with that, the various plans for McAfee+ include: 

  • Personal Data Cleanup reveals which high-risk data brokers and people search sites are collecting and selling your personal information and requests the removal of the information, confirms completion, and conducts ongoing scans as data is always being collected.    
  • Unlimited Secure VPN that automatically connects to public Wi-Fi to protect online privacy and safeguard personal data while online banking, shopping, or browsing.    
  • $1M Identity Theft and Stolen Funds Coverage to reimburse lost funds or expenses in restoring the customer’s identity, including losses to 401(k) accounts.   
  • Ransomware Coverage to reimburse up to $25,000 for losses and ransom fees.    
  • Licensed Restoration Experts who can take necessary actions to repair identity and credit issues, including assistance to assist with identity fraud of a deceased family member.    
  • Credit Monitoring and Alerts keeps an eye on changes to your credit score, report, and accounts with timely notifications and guidance so you can take action to tackle identity theft. 
  • Credit Score and Report to help you stay on top of daily changes to your credit score and report, from a single location.   
  • Credit Lock reduces the chance of becoming a victim of identity theft by allowing you to quickly lock and unlock your credit, which can help prevent unauthorized opening of accounts.    
  • Security Freeze prevents unauthorized access to existing accounts or new ones being set up in your name with a credit, bank, or utility freeze.   
  • Identity Monitoring for up to 60 unique pieces of personal information on the dark web with timely alerts up to 10 months sooner than competitive products.    

And that list will only continue to grow. As the year takes shape, we’ll roll out yet more protections that will give you even more control of your privacy and identity. Particularly as you and your household rely on life online more and more. 

As is true any year at CES, we see all manner of potential. New ways to make the day easier, more enjoyable, and more productive thanks to life online. Yet amidst it all, we see you. We see how you’ll use these new technologies, what the privacy, identity, and security implications are, and how we can protect you so you can benefit from these advances in technology, safely.  

Like you, we’re excited for what’s next, and we’ll see to it that you can enjoy it—with protection that looks after you, your household, and your family.  

The post The Case for Your Security at CES 2023 appeared first on McAfee Blog.

Your Guide to Ransomware—and Preventing It Too

By: McAfee

Ransomware. Even the name sounds scary. 

When you get down to it, ransomware is one of the nastiest attacks a hacker can wage. They target some of our most important and precious things—our files, our photos, and the information stored on our devices. Think about suddenly losing access to all of them and being forced to pay a ransom to get access back. Worse yet, paying the ransom is no guarantee the hacker will return them. 

That’s what a ransomware attack does. Broadly speaking, it’s a type of malware that infects a network or a device and then typically encrypts the files, data, and apps stored on it, digitally scrambling them so the proper owners can’t access them. Only a digital key can unlock them—one that the hacker holds. 

Nasty for sure, yet you can take several steps that can greatly reduce the risk of it happening to you. Our recently published Ransomware Security Guide breaks them down for you, and in this blog we’ll look at a few reasons why ransomware protection is so vital. 

How bad is ransomware, really? 

The short answer is pretty bad—to the tune of billions of dollars stolen from victims each year. Ransomware targets people and their families just as explained above. Yet it also targets large organizations, governments, and even companies that run critical stretches of energy infrastructure and the food supply chain. Accordingly, the ransom amounts for these victims climb into millions of dollars.  

A few recent cases of large-scale ransomware attacks include:  

  • JBS Foods, May 2021 – Organized ransomware attackers targeted JBS’s North American and Australian meat processing plants, which disrupted the distribution of food to supermarkets and restaurants. Fearing further disruption, the company paid more than $11 million worth of Bitcoin to the hacking group responsible.   
  • Colonial Pipeline, May 2021 – In an attack that made major headlines, a ransomware attack shut down 5,500 miles of pipeline along the east coast of the U.S. Hackers compromised the network with an older password found on the dark web, letting the hackers inject their malware into Colonial’s systems. The pipeline operator said they paid nearly $4.5 million to the hackers responsible, some of which was recovered by U.S. law enforcement.  
  • Kaseya, July 2021 – As many as 1,500 companies had their data encrypted by a ransomware attack that followed an initial ransomware attack on Kaseya, a company that provides IT solutions to other companies. Once the ransomware infiltrated Kaseya’s systems, it quickly spread to Kaseya’s customers. Rather than pay the ransom, Kaseya’ co-operated with U.S. federal law enforcement and soon obtained a decryption key that could restore any data encrypted in the attack.  

Who’s behind such attacks? Given the scope and scale of them, it’s often organized hacking groups. Put simply, these are big heists. It demands expertise to pull them off, not to mention further expertise to transfer large sums of cryptocurrency in ways that cover the hackers’ tracks.  

As for ransomware attacks on people and their families, the individual dollar amounts of an attack are far lower, typically in the hundreds of dollars. Again, the culprits behind them may be large hacking groups that cast a wider net for individual victims, where hundreds of successful attacks at hundreds of dollars each quickly add up. One example: a hacker group that posed as a government agency and as a major retailer, which mailed out thousands of USB drives infected with malware 

Other ransomware hackers who target people and families are far less sophisticated. Small-time hackers and hacking groups can find the tools they need to conduct such attacks by shopping on the dark web, where ransomware is available for sale or for lease as a service (Ransomware as a Service, or RaaS). In effect, near-amateur hackers can grab a ready-to-deploy attack right off the shelf. 

Taken together, hackers will level a ransomware attack at practically anyone or any organization—making it everyone’s concern. 

How does ransomware end up on computers and phones? 

Hackers have several ways of getting ransomware onto one of your devices. Like any other type of malware, it can infect your device via a phishing link or a bogus attachment. It can also end up there by downloading apps from questionable app stores, with a stolen or hacked password, or through an outdated device or network router with poor security measures in place. And as mentioned above, infected storage devices provide another avenue. 

Social engineering attacks enter the mix as well, where the hacker poses as someone the victim knows and gets the victim to either download malware or provide the hacker access to an otherwise password-protected device, app, or network. 

And yes, ransomware can end up on smartphones as well.  

While not a prevalent as other types of malware attacks, smartphone ransomware can encrypt files, photos, and the like on a smartphone, just as it can on computers and networks. Yet other forms of mobile ransomware don’t have to encrypt data to make the phone unusable. The “Lockerpin” ransomware that has struck some Android devices in the past would change the PIN number that locked the phone. Other forms of mobile ransomware paste a window over the phone’s apps, making them unusable without decrypting the ransomware. 

Avoiding ransomware in the first place 

Part of avoiding ransomware involves reducing human error—keeping a watchful eye open for those spammy links, malicious downloads, bogus emails, and basically keeping your apps and devices up to date so that they have the latest security measures in place. The remainder relies on a good dose of prevention.  

Our Ransomware Security Guide provides a checklist for both. 

It gets into the details of what ransomware looks like and how it works, followed by the straightforward things you can do to prevent it, along with the steps to take if the unfortunate ends up happening to you or someone you know. 

Ransomware is one of the nastiest attacks going because it targets our files, photos, and information, things we don’t know where we’d be without. Yet it’s good to know you can indeed lower your risk with a few relatively simple steps. Once you have them in place, chances are a good feeling will come over you, the one that comes with knowing you’ve protected what’s precious and important to you. 

The post Your Guide to Ransomware—and Preventing It Too appeared first on McAfee Blog.

40 Years of the Internet – Tips for Staying Safe Online in 2023

By: McAfee

Authored by Vonny Gamot 

The official 40th birthday of the internet serves as a timely reminder that while it is a fantastic place, we must practice good digital hygiene to safeguard our privacy and identity so we can protect ourselves from the latest threats.  

Since its widely recognized creation on January 1st 1983, the internet has since transformed economies and the everyday lives of people. From social media, memes, and viral videos to smart homes, online shopping and even cloud computing, the internet entertains, educates, and connects us. Above all, it will continue to play a crucial role in human civilization for many generations to come. 

Yet with the good comes the not-so-good. Wherever people gather, cyberthieves gather too. The internet is no exception. As the evolution of the internet continues, cybercriminals are evolving in tandem, looking for new and inventive ways, such as using Artificial Intelligence to exploit its features. With over five billion people accessing and using the Internet in 2022, that’s over 60% of the world’s population potentially at risk.  

So, while we celebrate the internet’s 40th birthday, it’s also a good reminder to take stock of the latest online threats and ensure our digital hygiene is up to scratch for the year ahead. When we do this, we can take full advantage of the incredible opportunities the internet affords us.  

The new year is a great moment to reflect, reset, and consider your personal online safety and protection. Stay vigilant against the latest threats and scams and use dedicated and robust online protection software such as our newly released McAfee+ plans—which comes with important features like identity monitoring that can spot your personal info on the dark web and personal data cleanup that can help remove your personal info from data broker sites that will sell it to companies and crooks alike.  

It’s also a time to keep a fresh eye out for scams and phishing attacks. If that email, text, or message you received looks too good to be true, or you feel that the sender is trying to pressure you into doing sharing info or sending money, it’s always best to double check that the source is legitimate. These are often indicators that a scam is afoot. 

Four easy things you can do today to improve your safety online 

Beyond using online protection software and keeping your guard up, you can take several other steps that can make you immediately safer than you were before. Here are four strong suggestions that will get you started: 

1) Use Multifactor Authentication (MFA) 

MFA is an excellent way to frustrate cybercriminals attempting to break into online accounts. MFA means that users need more than a username and password to log in, for example, a one-time code sent to private email, text, or through an authentication app utilizing face or fingerprint scans. This adds an extra layer of security as the cybercriminal has to access the device, email, or biometric reader to get into someone’s online account. 

2) Set strong passwords and consider a password manager 

Strong, unique passwords for each of your online accounts are a must. It’s always important for people to understand that reusing passwords is just as risky as using “password123” and puts online accounts at risk. A tactic known as “credential stuffing” is where a cybercriminal attempts to input stolen usernames and password combinations in dozens of random websites to see which door it opens. It is also important to consider using password managers which can create and safeguard all passwords in one secure desktop extension or mobile phone app. 

3) Update your apps, operating systems, and devices 

Updating software is vital to the security of a device. These updates include security patches that cyber experts have created to foil cybercriminals. The more outdated the software is, the more time criminals have had to work out ways to infiltrate and steal information within them. Moreover, updates often include new and improved features, which makes a strong case for keeping things current. 

4) Recognise and report phishing 

Phishing is when a scammer sends texts or emails that appear to be from trusted sources like your favourite online clothing store, employer or, as we’re seeing during the cost-of-living crisis, energy firms, or banks. They do this to encourage people to share personal information.  

Once a phishing attempt has been recognised it is vital that they are not engaged with, links are left unopened, and the potential scam email is not forwarded along to another person. Before the message is deleted, it is vital that the sender is blocked and that the message is marked as junk and reported.  

If you think that you have entered your credit card details onto a phishing website, contact your bank or credit card issuing company immediately. Report your personal information as stolen, and you may want to request that your existing card be canceled depending on the circumstances. 

Staying safer still in 2023—and then some 

Online protection is part mindset, part prevention, and part action. While the steps above mark a start, they’re just that. There’s plenty more you can do, and when taken in batches, the steps you take can really add up to an exceptional level of protection. The question is, where to start? 

Our McAfee Safety Series can get you moving in the right direction. It’s a set of guides that cover a range of important security topics and that show you several straightforward things you can do that will make you safer. They range from phishing and privacy to online shopping and safer online media. In all, they can help you spot scams, hacks, and attacks—and potentially prevent them in the first place.  

I encourage you to grab the first one that looks interesting to you. What you learn can put you several steps ahead of the hackers, scammers, and thieves out there.  

The post 40 Years of the Internet – Tips for Staying Safe Online in 2023 appeared first on McAfee Blog.

Your Guide to Protecting Your Credit

By: McAfee

It has a way of sneaking up on you. Credit theft and fraud.  

Maybe it’s happened to you. Maybe it’s happened to a friend or family member. There’s a call from the bank, a notification in your financial app, or a charge on the statement that’s beyond explanation. Someone else has tapped into your funds. Or worse yet, someone stole your identity and took out a loan in your name. You find out only after it’s happened. 

That’s the trick with credit theft and fraud. People typically discover it after the damage is done. Then they’re left picking up the pieces, which can cost both time and money. Not to mention a potential knock to their credit score. 

However, you can help keep it from happening to you. Our recently published Credit Protection Security Guide breaks down several ways. Here we’ll get into a quick introduction on the topic and show how you can prevent against credit theft and fraud better than ever before. 

Protecting yourself from credit theft and fraud 

It’s an unfortunate reality in the world we live in today. Credit theft and fraud are something we all need to look out for, particularly as we increasingly shop and conduct our finances online, potentially exposing that information to thieves. Some figures estimate that for nearly every $100 in purchases made with debit and credit cards worldwide, somewhere around 7 cents can be stolen or fraudulent. As you can imagine, that figure adds up quickly, to the tune of more than $28 billion globally each year. 

The flipside is this: today we have plenty of tools that make protecting our credit far easier than they ever were before. Up until now, that called for a time-consuming and sometimes rather manual process. You had to check credit separately with the different bureaus, place locks and freezes the same way, scan each credit report closely for suspicious activity, and so forth. 

Now, online protection software can take much of that work off your hands. Comprehensive protection like McAfee+ has plans that offer credit monitoring, identity monitoring, and even identity theft protection & restoration—all quickly spotting any changes, notifying you if your personal information pops up on the dark web, and providing $1 of coverage toward restoring your credit along with the help of a licensed recovery pro if the unexpected happens to you. 

Leaving less of a trail for thieves to follow 

Another thing online protection can do for you removes your personal information from those “people finder” and data broker sites. Identity thieves lean on those sites because they contain valuable information that they can piece together to commit theft and fraud in someone else’s name. If you think about your identity as a big jigsaw puzzle, these sites contain valuable pieces that can help complete the picture—or just enough to take a crack at your credit. 

In fact, personal information fuels a global data trading economy estimated at $200 billion U.S. dollars a year. Run by data brokers that keep hundreds and even thousands of data points on billions of people, these sites gather, analyze, buy, and sell this information to other companies as well as to advertisers. Likewise, these data brokers may sell this information to bad actors, such as hackers, spammers, and identity thieves who would twist this information for their own purposes. In short, data brokers don’t discriminate. They’ll sell personal information to anyone. 

Getting your info removed from these sites can seem like a daunting task. (Where do I start, and just how many of these sites are out there?) Our Personal Data Cleanup can help by regularly scanning these high-risk data broker sites for you and info associated with you like your home address, date of birth, and names of relatives—along with other detailed information about you that could include marriage licenses, voter registration and motor vehicle records, even real estate records too. It identifies which sites are selling your data, and depending on your plan, automatically requests removal. 

Take control of your credit 

How things have changed. Even as thieves have gotten savvier in the digital age, so have we. Collectively, we have a growing arsenal of ways that we can keep on top of our credit and protect ourselves from credit theft and fraud.  

Our Credit Protection Security Guide breaks it all down in detail. In it, you’ll learn more about how thieves work, ways you can secure your credit online and off, how to monitor and lock it down, plus protect your mobile wallets too. It’s thorough. Yet you’ll find how straightforward the solution is. A few changes in habits and a few extra protections at your side will go a long way toward prevention—helping you avoid that call, text, or notification that your credit has been compromised. 

In all, you can take control of your credit and make sure you’re the only one putting it to good use. 

The post Your Guide to Protecting Your Credit appeared first on McAfee Blog.

How To Recognize An Online Scam

It’s been a particularly busy and colourful week, scam-wise in our household. Between 4 family members, we’ve received almost 20 texts or emails that we’ve identified as scams. And the range was vast: from poorly written emails offering ‘must have’ shopping deals to terse text messages reprimanding us for overdue tolls plus the classic ‘Dear mum, I’ve smashed my phone’ and everything in between. 

There’s no doubt that scammers are dedicated opportunists who can pivot fast. They can pose as health authorities during a pandemic, charities after a flood or even your next big love on an online dating platform. And it’s this chameleon ability that means we need to always be on red alert! 

How Big An Issue Are Scams in Australia? 

According to the Australian Competition and Consumer Commission (ACCC), Aussies lost a record amount of more than $2 billion in scams in 2021. And that was with record levels of intervention from the government, law enforcement agencies and the private sector. The most lucrative scams were investment scams ($701 million) followed by payment redirection scams ($227 million) and then romance scams which netted a whopping $142 million. 

But the psychological trauma that is often experienced by victims can be equally as devastating. Many individuals will require extensive counselling and support in order to move on from the emotional scarring from being a victim of hacking. 

So, with scammers putting so much energy into trying to lure us into their web, how can we stay one step ahead of these online schemers and ensure we don’t become a victim? 

What You Can Do To Stay Ahead Of The Scammers 

While there are no guarantees in life, there are a few steps you can take so that you can quickly recognise an online scam. 

1. Slow Down 

If you’ve received a text message, email or call that you think is a scam, don’t respond. Take your time. Slow down and pause. If it’s a call, and you’re not sure – hang up! Or if it’s a text or email – delete it! But if you are concerned that it might be legitimate, call the company directly using the contact information from their official website or through their secure apps.  

2. Think First 

If you are being asked to share your personal information or pay money either via a text or phone call, take some time to think. Does it feel legitimate? Do you have a relationship with this organisation? Remember, scammers are very talented at pretending they are from organisations you know and trust. If in doubt, contact the company directly via their official communication channels. Or ask a trusted friend or family member for their input. But remember, NEVER click on any links in messages from people or organisations you don’t know – no exceptions!! 

3. If Concerned, Act Fast!  

Do not hesitate to take action if something feels wrong. If there are any transactions on your credit card or bank statements that don’t look right, call your bank immediately. If you think you may have given personal information to scammers, then act fast. I recommend calling ID Care – Australia and New Zealand’s national identity and cyber support service. They are a not-for-profit charity that provides support to individuals affected by identity and cyber security issues. 

ReportCyber is another way of notifying authorities of a scam. An initiative of the Australian Government and the Australian Cyber Security Centre, it helps authorities investigate and shut down scams. It’s also a good idea to report the scam to Scamwatch – the dedicated scam arm of the Australian Competition and Consumer Commission (ACCC). 

4. Get Ahead Of The Scammers 

We’ve all heard that ‘prevention is better than a cure’ so taking some time to protect yourself before a scammer comes your way is a no-brainer. Here are my top 5 things to do: 

  • Ensure all your online accounts have an individual complex password. Use a password manager – they’ll create and remember your passwords. 
  • Add multi-factor authentication whenever possible. This could be a code sent to your phone, a token or a secret question. 
  • Ensure you have security software on all your devices 
  • Close any online accounts you don’t use. It will reduce the probability of being caught in a data breach. 
  • Software updates are an important way of protecting your devices (and private info) from security vulnerabilities. So, ensure these are automated.  

Please don’t think smart people don’t get caught up in scams because they do!! Scammers are very adept at looking legitimate and creating a sense of urgency. With many of us living busy lives and not taking the time to think critically, it’s inevitable that some of us will become victims. And remember if you’re offered a deal that just seems too good to be true, then it’s likely a scam! Hang up or press delete!! 

The post How To Recognize An Online Scam appeared first on McAfee Blog.

Start the New Year Right With This 3-Step Digital Detox

By: McAfee

Pledging to follow healthier habits is consistently the most popular new year’s resolution. That January 1st promise looks different to everyone: snacking less often, going to the gym more often, drinking more water, drinking less soda, etc. This year, instead of a juice cleanse subscription, opt for a healthier habit that’s not an unappetizing shade of green: follow this digital detox, instead! In three easy steps, you can make great strides in improving your digital wellness. 

1. Update

There are various aspects of your digital habits that you should consider updating for a more private and safer online life. For starters, update your passwords. Do you reuse the same password for multiple online accounts? Doing so puts your personally identifiable information (PII) at great risk. For example, if a business with which you have an online shopping account is breached by a cybercriminal, your login and password combination could make it on the dark web, through no fault of your own. Then, through a brute force attack, a criminal could use that same password and username combo to walk into your banking or tax filing accounts.   

Remembering unique, complicated passwords and passphrases for your dozens of online accounts would be impossible. Luckily, there’s software that remembers them for you! It’s called a password manager, which acts as a vault for all your login information. Just remember one master password, and you can be confident in the security of your accounts and never have to deal with the hassle of forgetting passwords. 

Another aspect of updating you should adopt in 2023 is making an effort to always upgrade to the latest software updates on all your devices. The easiest way to do this is to turn on automatic updates. From there, you don’t need to take any further action! Apps and operating systems (like Apple, Android, and Windows) often release updates to patch security vulnerabilities. When you run outdated software, there’s a chance a cybercriminal could take advantage of that security gap. 

Finally, make sure that you keep updated on the latest security headlines. Consider setting up news alerts to notify you when a breach occurs at a company that you frequent or have an account with. Speed is often key in making sure that your information remains safe, so it’s best practice to have your finger on the pulse on the security news of the day. 

2. Connect

A new year digital detox can be a whole family affair. Connect with your family, anyone connected to your home network, and your elderly relatives to get everyone on the same page with security best practices. Here are some common online security snags people of all ages encounter: 

Social media oversharing.

Everyone has an oversharer on their newsfeed. Alert your family members of the dangers of posting too much about their personal life. When someone takes those “get to know you” quizzes and posts their answers, cybercriminals can use that post to take educated guesses at your passwords. Additionally, social engineers can tailor social media scams to specific people in order to increase the chances of tricking someone into sending money or sharing valuable personal or banking details. 

Falling for phishing.

While spam filters catch a lot of phishing emails, phishers are getting smarter by the day and are making their attempts more and more believable. Connect with your loved ones and make sure they know how to recognize phishing emails, texts, and social media direct messages. Telltale signs of a phishing message include:  

  • Typos and grammar mistakes 
  • Over-the-top language that makes you feel very angry, sad, or excited 
  • Harsh consequences for not replying within a short timeframe 
  • Requests for passwords or Social Security Numbers 
  • Blurry logos 

If you’re ever unsure if a message is a phishing attempt, the best course of action is to just delete it. If the “sender” is a well-known institution, follow up with a phone call using the official customer service number listed on their website. The phisher may also claim to be someone you know personally. In that case, give the loved one in question a phone call. It’s a good excuse to reconnect and have a nice conversation! 

Visiting unsafe sites.

In the quest for free streams of the latest new show or movie, people often encounter unsafe sites that hide malware, spyware or other types malicious links and programs. Some types of malware can jump from one device to others connected to the same home Wi-Fi network. That’s why it’s important to make sure everyone under your roof practices excellent digital security habits. One wrong click could sink an entire household. Consider signing up your family for a safe browsing extension that can notify you when you stray onto a risky site. So, instead of putting your device at risk during movie night, connect with your friends or loved ones over one copy of a safely and officially purchased version. 

3. Balance

As with any new health regimen, immediately zooming from zero to a hundred will likely be overwhelming and result in failure. The same goes for adopting new digital safety habits. If you try to do too much at once, all the security measures you put in place will likely get in the way of your daily online activities. The more inconvenient it is, the more likely you may be to cut corners; thus, negating all the progress you’ve made. 

Being cybersafe doesn’t mean you can’t still enjoy your connected devices to the fullest. It just means that you may need to act with more intention and slow down before volunteering personal details online or clicking on links.  

Supplement Your Digital Detox With McAfee+ 

To supplement your digital detox, consider signing up for McAfee+ Ultimate to make 2023 the year for a safer online you. McAfee+ Ultimate includes all the tools you need to live your best online life safely and privately, including a password manager, web protection, unlimited VPN and antivirus, and $1 million in identity theft coverage and restoration for peace of mind. 

Cheers to a digitally smart 2023! 

The post Start the New Year Right With This 3-Step Digital Detox appeared first on McAfee Blog.

Celebrate National Download Day With This Safe Downloading Checklist

By: McAfee

Happy Download Day! (Yes, there’s a day for that.) Today is an excellent day to share downloading best practices to keep all your devices safe from malicious content. It’s tempting to download “free” shows, movies, and video games, but the consequences of doing so can be quite expensive. All it takes is for one malicious download to compromise your identity or leak your banking information to cybercriminals. 

Luckily, there are a few ways to keep your devices and personally identifiable information (PII) safe. Here’s how! 

Dangers of Downloading Dubious Content 

How many streaming services do you subscribe to? Two? Ten? No matter how many premium entertainment subscriptions you have, the hottest new show always seems to be on the channel you can’t access. This is a common scenario that often drives people to download episodes from websites that claim crystal-clear, safe downloads. In actuality, these sites could harbor malware, spyware, or other types of malware that lurk in the shadows until an unsuspecting person downloads them to their desktop, tablet, or cellphone.  

Malware, which stands for malicious software, often hides behind legitimate-looking links or downloadable content. It’s only until it’s on your device that you realize there’s a criminal hiding behind it. For example, earlier in 2022, a ransomware program (a type of malware) disguised itself as a Microsoft system update. The criminal behind the scheme then threatened leaking or permanently deleting sensitive files if the person didn’t pay the ransom. 

Once malware infects one device, some malware programs can infect an entire home network and spread to other connected devices.1 From there, the cybercriminal can steal the online shopping, banking, or personal details of a whole household and either sell their findings on the dark web or keep it for themselves. 

Your Safe Downloading Checklist 

Before you download anything to any of your devices, go through this checklist to help you determine the safety of most content: 

  • Is the website secure? Does the URL of the website contain an “https” and a lock next to it? While the presence of both doesn’t automatically confirm or deny the legitimacy of a site, it’s a good first marker to check. A secure browsing extension, like McAfee web protection, can also alert you when you’re on a risky website. Don’t ignore the alarm!   
  • Is the website poorly designed? Are there typos and grammar mistakes everywhere? Is the logo blurry? It’s best to do some background research on any site or mobile app before you download content from it. The first few search results will likely be able to tell you whether it’s reputable or not. Cybercriminals often spend more time perfecting their malicious software than fussing over what the website actually looks like. 
  • Where does the download link redirect you to? If you’re on a desktop, right-click the download URL or button to see where it’ll redirect you. The file extension and file size should match what you expect it to be. Additionally, if early in the downloading process error messages pop up about corrupted files, stop the download immediately. 

Overall, while downloading entertainment for free is appealing to people on a budget, it’s better to avoid doing so altogether. The risk isn’t worth it. Consider scheduling a watch party with a friend or family member who has the subscription service you’re seeking.  

Protect Your Devices From Malicious Downloads  

In case you slip up and accidentally download malware, spyware, or ransomware, McAfee+ Ultimate can defend your devices, remove the software, and monitor the dark web to make sure your PII wasn’t compromised. McAfee antivirus is compatible with macOS, iOS, and Android devices and Chromebooks, so you can regularly scan all your devices for programs that shouldn’t be there. If the worst does happen and a cybercriminal gets a grip on your personal information, McAfee can back you up with $1 million in identity theft coverage and restoration and continuous identity monitoring. 

Browse confidently and enjoy your devices to the fullest! Just remember these safe downloading tips and partner with McAfee for peace of mind. 

1Federal Trade Commission, “Malware from illegal video streaming apps: What to know 

The post Celebrate National Download Day With This Safe Downloading Checklist appeared first on McAfee Blog.

Everything You Need to Know About Identity Remediation

By: McAfee

There are no ifs, ands, or buts about it: A stolen identity creates a mess. Once they have a few key pieces of personally identifiable information (PII), an identity thief can open new credit lines, create convincing new identities, and ruin an innocent person’s good credit. 

If you suspect you’ve been affected by identity theft, acting quickly is key to stopping the thief and repairing the damage. Here are the definitive five steps of identity remediation, or the process of restoring and protecting the privacy of your identity. 

1. Freeze Your Credit

With a stolen identity in hand, thieves can open new lines of credit or apply for large loans using someone else’s excellent credit score for leverage. If undetected, fraudsters can run up huge bills, never pay them, and in turn, ruin the credit score that you spent years perfecting. When you suspect or confirm that your identity has been compromised and you’re in the United States, alert the three major credit bureaus: Equifax, TransUnion, and Experian.  

Freezing your credit means that no one (not even you) can open a new credit card or bank account. This prevents criminals from misusing your identity. Initiating a credit freeze is free and it doesn’t affect your credit score.  

2. File a Report

Once you suspect a criminal has stolen your identity, file a report with the Federal Trade Commission. Its official identity theft website includes a form for you to detail the circumstances. From there, the FTC will investigate. 

It’s important to file a report because law enforcement can get involved and hopefully stop the criminal from striking again. Also, an official document from law enforcement or the FTC may help your bank and the credit bureaus resolve the damage. 

3. Change Your Passwords and Credit Cards

Whenever a company with which you have an account is breached, the first step you should take is to quickly change your password. The same goes for when your identity is compromised with the added step of getting in touch with your banks and asking their fraud department to issue you new credit and debit cards and put them on alert for possible suspicious charges. 

Having unique passwords for all your accounts is crucial to keeping them secure. For instance, if one of your accounts is breached and a cybercriminal lifts that username and password combination, they may then attempt to use it on other sites. To ensure you have strong passwords and passphrases for every site, consider using password manager software. Password managers are incredibly secure and make it so you only have to remember one password ever again.  

4. Collaborate With Credit Bureaus

In addition to freezing your credit, you may have to sync up with each bureau to remedy any damage the identity thief may have done to your credit. Each bureau’s fraud department is very familiar with these scenarios, so their customer service department is experienced and more than willing to help you work through it. 

5. Sign Up for Credit Monitoring

Once you’ve cleaned up the immediate mess made by an identity thief, it’s important to continuously monitor your identity in case the thief is biding their time or pieces of your PII are still circulating on the dark web. Plus, the headache of one compromised identity incident is enough for someone to never want it to happen again. Identity monitoring is a very thorough process that will give you peace of mind that you’ll be protected and can enjoy your online life safely.  

How McAfee Makes Identity Remediation Less of a Headache 

These five steps, while important, can be tedious. It may require a lot of patience to sit on hold and sift through all the relevant forms. Luckily, McAfee is an excellent partner who can help you with all your identity remediation needs with just one service: McAfee+ Ultimate. For example, security freeze is an easy way to put a halt on your credit. McAfee’s identity monitoring service monitors up to 60 unique types of personal details. If your PII appears on the dark web, Personal Data Cleanup can remove it.  

Recover and move forward confidently after an identity theft with McAfee by your side. 

The post Everything You Need to Know About Identity Remediation appeared first on McAfee Blog.

My Top Tips To Help Your Family Stay Safe Online This Holiday Period

It’s the most wonderful time of year’ – we’ve all heard the jingles and read the slogans. But the holiday season can also be a little overwhelming when you’re the one ‘in charge’. Whether it’s prepping for the inevitable influx of new devices, buying the gifts or booking the holiday – there are a lot of online safety considerations to workshop in addition to how you’re going to stuff the turkey and decorate the tree! 

So, with the Christmas spirit running through my keyboard, I hereby share with you my top tips to help you keep you and your family safe online this holiday period. 

1. Have a Safety Plan for ALL New Devices 

We all know that Santa loves technology so it’s inevitable that your family members may find a new device or two under the tree this year. So, as soon as they have unboxed their shiny new item, I recommend on insisting on a few steps to both protect the device and its new owner: 

  • Change the default passcode or set up a new one immediately 
  • Check for software updates – these ensure that any bugs or weak spots are addressed 
  • Choose a ‘back-up’ solution. If it’s an iPhone, iCloud can work. I’m a fan of Dropbox as it works so well on both phones and laptops. 
  • Invest in a security solution. If you already have a premium subscription to an online security solution like McAfee+ then you’ll likely be able to add the new devices (phones, tablets or laptops) to your family plan. If not, consider investing. Not only will it protect devices from viruses and phishing attacks, but it will also help you locate it if it ever gets misplaced- very common occurrence in my household!      

2. Online Shopping 

Getting to the bottom of the Christmas gift list takes time particularly if you are ‘lucky’ enough to get COVID before Christmas, like myself! While there are still some retailers guaranteeing delivery before Christmas – including Amazon until Christmas Eve (phew!) – you might need to focus on gift cards if you don’t want to face the hordes at the shops. Regardless of what you buy, please follow the following online shopping tips to avoid being cyberscrooged this year: 

  • Only buy from trusted retailers – even if it costs a few more dollars 
  • Ensure the site is secure – look for a padlock at the start of a web address and an address that starts with ‘https’ 
  • Avoid offers that are ‘too good to be true’ – they usually are! 
  • Don’t ever use public Wi-Fi to do your shopping – no exceptions! 

3. Book Your Holiday From a Reputable Online Site 

I don’t think there would be anything more disappointing than anticipating a holiday only to have it not happen. Or, to be scammed while preparing for it. With holiday makers having to jump through more hoops thank to COVID requirements, many experts are predicting scammers will be turning their attention to creating fake COVID verification sites, designed purely to extract personal details from unsuspecting holiday makers. So, if you’re booking a holiday, or doing your admin for it, please do the following: 

  • Take a moment to verify – check the website URL to ensure it leads to where you expect before clicking and paying. And always verify the validity of any requests for payment. Contact your travel retailer if you have any concerns. 
  • Think before you click – make sure the site is secure before you pay: check that the URL has a visible padlock in the search bar and that it starts with an ‘https’. 
  • Using BPay or PayID is also another good way to protect yourself. Both these platforms will show customers who they are paying before they ‘do the deal’ which reduces the chance of being scammed. 

4. Be Careful What You Share Online 

With so many of us busting with excitement to be travelling this holiday season for the first time in a few years, it’s inevitable that we want to share online. But, please think before you post. Checking in to airports or hotels online is really a way of alerting the online world to the fact that your house is likely unattended! And please make sure your kids understand this too. I appreciate there’s a lot of kudos for sharing holidays snaps in the moment but encourage your offspring to wait until you get home before sharing. Here are my top tips: 

  • No checking in online anywhere 
  • No sharing pics of Christmas gifts 
  • Only share holiday snaps once you’ve arrived back home 

And if you’re feeling a little overwhelmed, why not make yourself a cuppa and harness the power of technology. Make yourself a to-do list on Todoist or Google Docs, send out ecards if you absolutely can’t disappoint key family and friends – loving the options from Greetings Island, buy some gift cards from Prezee or The Gift Cards Store then design your Christmas Day menu with the help of Taste or RecipeTinEats. And voila you’re done!  

PS Just remember to create unique passwords if you choose to set up accounts with any new sites! 

Happy Holidays Everyone!!! 

Alex xx 

The post My Top Tips To Help Your Family Stay Safe Online This Holiday Period appeared first on McAfee Blog.

The Best Way To Protect Your Online Identity

For many Aussies, identity theft was always something that happened to other people. People on TV, usually. But the recent spate of data breaches at Optus, Medibank and Energy Australia has made many of us pay far more attention than ever to one of the fastest growing crimes in our country.  

According to the Department of Home Affairs, 1 in 4 Aussies will be the victim of identity theft over the course of their lives with an annual economic impact of more than $2 billion. And with the financial fallout from the recent data breaches only just starting to be counted, these statistics will no doubt increase dramatically next year. 

What Actually Is Identity Theft? 

Identity theft is when a cybercriminal gains access to your personal information to steal money or gain other benefits. Armed with your personal info, they can apply for real identity documents in your name but with another person’s photograph. This enables them to then apply for loans or benefits in your name, sign up for memberships or even apply for credit cards. 

And it goes without saying that the financial and emotional fallout from identity theft can be huge. Since the Optus and Medibank hacking stories broke just a few months ago, there has been multiple stories of Aussie families who have had their identities stolen and who are in a world of pain. This Melbourne family who have had over $40,000 stolen from ATM withdrawals alone is just one example. 

What Do You Mean By Personal Information? 

Your personal information is any piece of information or data that can confirm who you are or how to find you. It may be a single piece of information, or several pieces used together. It’s often referred to as personally identifiable information (PII). So, it includes your name, parents’ name, address, date of birth, phone numbers, email address, usernames/passwords or passphrases, bank account details, school or university attended, location check-ins even RSVPS for events. 

Every time you register with a new shopping site or social media platform, you will be asked to share some personally identifiable information. However, what you share may be stolen or even misused – just think about the recent list of Australian companies who had their customers’ private information stolen by hackers. So that’s why you need to ensure you are only sharing your information with trusted online sites and take every possible step to protect your personal information online. 

How To Protect Your Online Identity 

While there are no guarantees in life, there are steps you can take to ensure your online identity is as safe as possible. Here are my top 5 tips: 

1. Use Multi-Factor Authentication When It’s Offered – Always! 

Multi-Factor Authentication (MFA) or 2 Factor Authentication (2FA) is a no-brainer because it makes a hacker’s life a lot harder. In short, it requires the user to provide two or more verification factors to gain access to an account or app. This might be a text, email or even a code generated by an authentication app. So, even if a hacker has your password and username, they still need that final piece of information before they can get their hands on your account! 

2. Use A Different (and Complex) Password On Every Account 

Now this may take a bit of work to set up but using a unique and complex password on every account is one of the best things you can do to protect your online identity. And here’s the rationale – if you use the same password on all your accounts and your login details are stolen then hackers have access to all the accounts that are accessed with that password. Yikes!!! So, a unique password for each account is a great measure. I love using a password manager to make this process a little easier. Not only do they generate complex passwords, but they remember them too! All you need to do is remember your Master Password which needs to be extremely complex!!! 

3. Keep Your Devices and Software Updated & Backed-Up 

Updates are most commonly about addressing security weaknesses. And yes, I know they can be a pain but if you ignore them, you are essentially making it easier for hackers to find their way into your life via weak spots. And don’t forget to ensure your security software remains updated too!   

I always recommend keeping a backup of all your important info in case something goes wrong. This should include all your photos, key documents and all your personally identifiable information. A hard drive works well but saving to the cloud is also a good option. I once dropped a hard drive and lost treasured family photos, so the cloud is my personal preference. 

4. Stay Ahead of The Threats – Invest in a Security & Identity Protection Solution  

We all know knowledge is power so investing in top notch security and identity monitoring software will help keep you ahead of threats. McAfee+, McAfee’s new all in one privacy, identity and device protection solution is a fantastic way for Aussies to protect themselves online. It features identity monitoring and a password manager but also an unlimited VPN, a file shredder, protection score and parental controls. And the Rolls Royce version called McAfee+ Advanced, also offers subscribers additional identity protections including access to licensed restoration experts who can help you repair your identity and credit, in case you’re affected by a data breach. It also gives subscribers access to lost wallet protection which help you cancel and replace your ID, credit cards if they are lost or stolen. 

5. Only Use Secure Wi-Fi or a VPN 

Public, unsecured Wi-Fi can make life so much easier when you’re out and about but it’s also a tried and tested way for scammers to access your personal information. Unsecured Wi-Fi is free Wi-Fi that is available in public places such as libraries, cafes, or shopping centres. So, instead of using Wi-Fi, just use the data in your phone plan. Or alternatively invest in a Virtual Private Network (VPN) that cleverly encrypts everything you share on your device.   

About 2 months ago, I embarked on a project to clean up my online life. I’m working through the list of sites I have accounts with and am closing those I no longer use, I’m also doing a huge password audit to ensure they are all unique to each site and are super complex, thanks to my password manager. Now, I’m not quite done yet, but things are in better shape than they were. Why not consider doing the same? With the holiday season fast approaching, why not dedicate a little of your poolside time to practicing a little cyber hygiene. 

 

Till next time, keep those identities safe! 

 

Alex    

The post The Best Way To Protect Your Online Identity appeared first on McAfee Blog.

The Smart Home Security Guide

By: McAfee

The expansion of smart home devices in our households is remarkable, with nearly everything from our lights to our laundry machines now connected to the internet. These devices, while convenient, introduce new security challenges. Understanding these challenges and how to mitigate them is crucial to maintaining a safe and secure home environment.

This Smart Home Security Guide is an essential resource to help you navigate these challenges and keep your smart home secure. As we’ll discuss, the task of maintaining a secure smart home largely falls on you, the homeowner. But don’t worry, we’ve got you covered with some straightforward steps and recommendations.

The Importance of Security for Your Smart Devices

If a device is connected to the internet, it must be protected. This familiar adage speaks volumes about the critical importance of securing smart home devices. Any device connected to the internet provides potential access to your home network for hackers. Even seemingly harmless devices like smart outlets have proven to be vulnerable.

For example, an unsecured smart plug, using weak factory-set passwords and failing to encrypt communications with the router, can be exploited by hackers to gain access to your home network, posing a significant security risk. As the saying goes, “Your home network is only as secure as your weakest device.”

Dig Deeper: Make Your Smart Home a Secure Home Too: Securing Your IoT Smart Home Devices

The Risks of a Highly Connected Smart Home

In a household filled with a dozen smart devices, the security standards can vary significantly. Some devices may have robust security features built-in, with manufacturers regularly updating their software for optimal protection. However, other devices may not provide robust security, presenting vulnerabilities that can compromise the overall safety of your entire network. Here are some risks you need to watch out for if you have a highly connected smart home:

  • Privacy Concerns: Smart devices often collect and transmit data to manufacturers or third parties. The mishandling or unauthorized access to this data could lead to privacy breaches.
  • Unpatched Vulnerabilities: Even devices with initially good security may become vulnerable over time if manufacturers stop providing updates or support. Outdated firmware can be exploited by hackers.
  • Insecure Companion Apps: The apps that control smart devices can be a weak link. Insecure mobile apps may leak data or allow unauthorized access to your devices.
  • Password Weakness: Users may choose weak or easily guessable passwords for their smart devices, making them more vulnerable to brute force attacks.
  • Interoperability Issues: Devices from different manufacturers might not always work seamlessly together, and configuring them for compatibility can introduce security risks.
  • Device Theft: Physical theft of smart devices can lead to unauthorized access or data exposure, especially if the thief can reset and access the device.

Dig Deeper: So, Your Phone Got Stolen. Here’s What to Do.

  • Social Engineering Attacks: Attackers may attempt to trick users into revealing sensitive information or access codes through various means like phishing or impersonation.
  • Network Vulnerabilities: Your home network itself can be a source of vulnerabilities. If your Wi-Fi network is not adequately secured, it can provide an entry point for attackers.
  • IoT Botnets: Smart devices can be recruited into botnets and used for malicious purposes, such as launching DDoS attacks, without the owner’s knowledge.

To mitigate these risks, it’s essential to stay informed about security best practices, regularly update firmware and software, use strong and unique passwords, and implement network security measures like firewalls and network segmentation. Remember, a single poorly secured device could potentially risk the security of all your connected devices and the data contained within them. This makes it paramount that every smart device in your home has sufficient security measures in place. 

The Significance of Privacy in Smart Homes

While security is a crucial aspect of smart home management, so is privacy. Data privacy policies differ substantially from one device to another, and these policies determine how your personal data is collected, stored, and shared. Some companies may sell your data or share it with third parties, while others may use it for their own advertising purposes.

Dig Deeper: What Personal Data Do Companies Track?

Given the significant variation in privacy policies, it’s crucial for homeowners to understand how their data is being handled. Privacy policies can often be complex and lengthy, but understanding them is integral to maintaining your privacy in a smart home environment.

More Control Over Your Smart Home Security and Privacy

It’s essential to remember that you possess more control over your smart home’s security and privacy than you might think. Numerous measures can help make your smart devices more private and more secure than they were right out of the box. Our Smart Home Security Guide presents these straightforward steps to enhance the security of your smart home.

The guide is a part of our McAfee Security Guide Series and offers an in-depth analysis of measures that you can take to protect your smart wall outlets, coffee makers, door locks, refrigerators, and more. It covers the basics of safeguarding your devices and guides on shopping for more private and secure smart devices. The guide also contains a dedicated section about smart speakers and how to protect your privacy while using them.

Security Not Always Included with Smart Home Devices

The truth is that security isn’t always included with smart home devices. Just like with your computers, smartphones, and other devices, the best security is reliant on you. Smart devices often come with default settings that assume a certain level of knowledge and responsibility from their owners for their correct and secure use. Unfortunately, many consumers are not aware of these responsibilities or how they can protect their smart home devices.

This gap in knowledge is what our Smart Home Security Guide aims to fill. It provides comprehensive, easy-to-understand steps to secure your smart home devices without requiring any specialized technical knowledge. By following these steps, you can enjoy the convenience of a smart home with the peace of mind that your devices, data, and privacy are secure.

McAfee Pro Tip: Smart devices can be hacked, and security is not always included in every smart home device. Know what to expect when your smart home devices get hacked. 

Final Thoughts

To sum up, the security and privacy of your smart home are in your hands. While smart home devices bring convenience and new functionalities, they also introduce potential vulnerabilities that need to be addressed. Being aware of these vulnerabilities and taking proactive steps to mitigate them can go a long way in ensuring a secure smart home environment.

Our Smart Home Security Guide has been designed with this very purpose in mind: to empower homeowners like you with the knowledge and tools to protect your smart home. Remember, the best security measure for your smart home is you. Read more of our reports and guides on our resource page.

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How to Browse Privately on Your Phone

By: McAfee

Your phone is likely a daily companion, giving you access to work emails, chats with friends, weather reports, and more — all in the palm of your hand. You can also use your phone for browsing online, looking up everything from your favorite recipes to your most-read media webpages. 

While being able to browse whenever and wherever you want is convenient, you might prefer that your phone doesn’t save all your online searches. For example, if you frequently let other people use your phone, you may not want them to have access to a history of your Google searches. In this case, you can use private browsing or “incognito mode.” 

This allows you to browse online without leaving any trace of your browsing activity on your mobile phone. Configuring your phone to use incognito mode can give you greater confidence while surfing online, as you’ll enjoy the peace of mind that comes with knowing your browser history isn’t recorded on your device.  

This article explains what incognito mode is and how you can set it up on your mobile phone. 

What is Incognito Mode?

Incognito mode allows you to browse online without leaving certain data on the device you’re using. Also referred to as private browsing mode, it makes sure there’s no record of your search engine history, websites you visited, and even login details (and related passcodes) on that device.  

As soon as you close the incognito web browser window, any cookies are erased and all these details disappear instead of being saved. 

That said, if you leave an incognito browser window open on your phone — and then hand your phone to someone else — they’ll be able to see the activity. So, if you want to make the most of incognito mode, make sure to close the browser window after every surfing session.  

Further, if you actively bookmark a page, it will be saved — even if you’re in incognito mode. Read on for some more caveats surrounding incognito mode and the extent of privacy it gives you. 

Is incognito mode really private browsing?

It’s important to note that incognito mode or private browsing mode is a device-specific privacy measure. It makes sure that your search and web browsing history isn’t visible on the device itself.  

However, your traffic and activity are both still visible to third parties beyond your device, such as your network admin, internet service provider (ISP), and the websites and search engines that you visit. 

Viewing in private or incognito mode also won’t disguise your unique IP address from these parties. Incognito mode further doesn’t secure your device against cyberthreats like hackers.  

That said, there are plenty of other tools you can use to safeguard your device against cybercriminals. For example, McAfee+ helps to secure your Wi-Fi connection, shield you from malicious websites or links, and detect malware. 

Can I Get Incognito Mode on my Phone?

You may already be familiar with incognito mode through your computer. For example, many people set up incognito mode through browsers like Mozilla Firefox, Google Chrome, Safari, Microsoft Edge, or Internet Explorer.  

However, incognito mode isn’t just for computers — you can also use it on your phone’s web browsing apps. 

How to turn on incognito mode

The steps to setting up incognito mode are fairly straightforward. That said, it depends largely on which type of device you have.  

Setting up private browsing or incognito mode for an Android isn’t the same as setting it up for iOS. Read on to learn how to go incognito whether you’ve got an Apple iPhone or an Android phone like Samsung. 

Private browsing on your Android device

The process for setting up incognito mode also varies based on the browser you’re using. Here’s how to set it up in the Google Chrome browser for your Android (note that the Google Chrome app is the default browser for most Android phones): 

  1. Open Chrome. 
  2. Tap the three dots at the top-right corner of the screen. 
  3. Tap “New incognito tab.” This will open up a new incognito window. 
  4. Close the incognito window to end the incognito session. 

Remember, for Google Chrome’s incognito mode to do the trick, you need to close your browsing session after each use. If you leave the tab open and someone else uses your phone, they can see your activity. 

Private browsing on your iPhone 

For iPhones, the default browser is Safari. Here’s how to set up private browsing in Safari for your iPhone: 

  1. Open Safari. 
  2. Tap the tab icon at the bottom right of the screen (it looks like two overlapping squares). 
  3. Tap “private” at the bottom-left of the screen. 
  4. To exit private mode, tap “private” again. 

Again, remember to close your browser’s private tabs when you’re done surfing. This makes sure that cookies are deleted and the private session is safely hidden from your device’s history. 

Do certain apps offer incognito mode?

The above steps can help you set up incognito mode on your Apple or Android phone’s browser. However, you probably use your phone for much more than browsing.  

You might have apps for watching videos, getting driving directions, listening to music, and more. And the tips above will only protect your privacy when using the phone’s browser — not apps. 

That said, some apps offer their very own in-app incognito mode. Examples include YouTube, Google Maps, Spotify, and Instagram. Other apps simply offer the option of private sessions, requiring you to log in with a dedicated username and password if you’re going to use the app. These include Whatsapp, Dropbox, Amazon, PayPal, and Evernote.  

Some of these apps can even be configured so they’re only unlockable with touch ID or face ID. 

Enhance Your Device’s Security

Browsing in incognito or private mode on your phone allows you to surf online without leaving any trace of your search history on that specific device. However, it doesn’t block third parties like your internet service provider or network administrator from seeing what websites you’ve visited. Only your phone is affected. 

Incognito mode also doesn’t protect you against potential cyberthreats, like malware. To stay safe and browse with confidence, consider McAfee Mobile Security. It includes Wi-Fi privacy protection, browsing safeguards, shields against unauthorized third-party activities, and more — and it works for Android and iOS devices. Find out more. 

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