The hardest part of cybersecurity isn't the technology, it’s the people. Every major breach you’ve read about lately usually starts the same way: one employee, one clever email, and one "Patient Zero" infection. In 2026, hackers are using AI to make these "first clicks" nearly impossible to spot. If a single laptop gets compromised on your watch, do you have a plan to stop it from taking down

Having an incident response retainer, or even a pre-approved external incident response firm, is not the same as being ready for an incident. A retainer means someone will answer the phone. Operational readiness determines whether that team can do meaningful work the moment they do.  That distinction matters far more than many organizations realize. In the first hours of a security incident