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A message posted on Monday to the homepage of the U.S. Cybersecurity & Infrastructure Security Agency (CISA) is the latest exhibit in the Trump administration’s continued disregard for basic cybersecurity protections. The message instructed recently-fired CISA employees to get in touch so they can be rehired and then immediately placed on leave, asking employees to send their Social Security number or date of birth in a password-protected email attachment — presumably with the password needed to view the file included in the body of the email.
The homepage of cisa.gov as it appeared on Monday and Tuesday afternoon.
On March 13, a Maryland district court judge ordered the Trump administration to reinstate more than 130 probationary CISA employees who were fired last month. On Monday, the administration announced that those dismissed employees would be reinstated but placed on paid administrative leave. They are among nearly 25,000 fired federal workers who are in the process of being rehired.
A notice covering the CISA homepage said the administration is making every effort to contact those who were unlawfully fired in mid-February.
“Please provide a password protected attachment that provides your full name, your dates of employment (including date of termination), and one other identifying factor such as date of birth or social security number,” the message reads. “Please, to the extent that it is available, attach any termination notice.”
The message didn’t specify how affected CISA employees should share the password for any attached files, so the implicit expectation is that employees should just include the plaintext password in their message.
Email is about as secure as a postcard sent through the mail, because anyone who manages to intercept the missive anywhere along its path of delivery can likely read it. In security terms, that’s the equivalent of encrypting sensitive data while also attaching the secret key needed to view the information.
What’s more, a great many antivirus and security scanners have trouble inspecting password-protected files, meaning the administration’s instructions are likely to increase the risk that malware submitted by cybercriminals could be accepted and opened by U.S. government employees.
The message in the screenshot above was removed from the CISA homepage Tuesday evening and replaced with a much shorter notice directing former CISA employees to contact a specific email address. But a slightly different version of the same message originally posted to CISA’s website still exists at the website for the U.S. Citizenship and Immigration Services, which likewise instructs those fired employees who wish to be rehired and put on leave to send a password-protected email attachment with sensitive personal data.
A message from the White House to fired federal employees at the U.S. Citizenship and Immigration Services instructs recipients to email personal information in a password-protected attachment.
This is hardly the first example of the administration discarding Security 101 practices in the name of expediency. Last month, the Central Intelligence Agency (CIA) sent an unencrypted email to the White House with the first names and first letter of the last names of recently hired CIA officers who might be easy to fire.
As cybersecurity journalist Shane Harris noted in The Atlantic, even those fragments of information could be useful to foreign spies.
“Over the weekend, a former senior CIA official showed me the steps by which a foreign adversary who knew only his first name and last initial could have managed to identify him from the single line of the congressional record where his full name was published more than 20 years ago, when he became a member of the Foreign Service,” Harris wrote. “The former official was undercover at the time as a State Department employee. If a foreign government had known even part of his name from a list of confirmed CIA officers, his cover would have been blown.”
The White House has also fired at least 100 intelligence staffers from the National Security Agency (NSA), reportedly for using an internal NSA chat tool to discuss their personal lives and politics. Testifying before the House Select Committee on the Communist Party earlier this month, the NSA’s former top cybersecurity official said the Trump administration’s attempts to mass fire probationary federal employees will be “devastating” to U.S. cybersecurity operations.
Rob Joyce, who spent 34 years at the NSA, told Congress how important those employees are in sustaining an aggressive stance against China in cyberspace.
“At my former agency, remarkable technical talent was recruited into developmental programs that provided intensive unique training and hands-on experience to cultivate vital skills,” Joyce told the panel. “Eliminating probationary employees will destroy a pipeline of top talent responsible for hunting and eradicating [Chinese] threats.”
Both the message to fired CISA workers and DOGE’s ongoing efforts to bypass vetted government networks for a faster Wi-Fi signal are emblematic of this administration’s overall approach to even basic security measures: To go around them, or just pretend they don’t exist for a good reason.
On Monday, The New York Times reported that U.S. Secret Service agents at the White House were briefly on alert last month when a trusted captain of Elon Musk’s “Department of Government Efficiency” (DOGE) visited the roof of the Eisenhower building inside the White House compound — to see about setting up a dish to receive satellite Internet access directly from Musk’s Starlink service.
The White House press secretary told The Times that Starlink had “donated” the service and that the gift had been vetted by the lawyer overseeing ethics issues in the White House Counsel’s Office. The White House claims the service is necessary because its wireless network is too slow.
Jake Williams, vice president for research and development at the cybersecurity consulting firm Hunter Strategy, told The Times “it’s super rare” to install Starlink or another internet provider as a replacement for existing government infrastructure that has been vetted and secured.
“I can’t think of a time that I have heard of that,” Williams said. “It introduces another attack point,” Williams said. “But why introduce that risk?”
Meanwhile, NBC News reported on March 7 that Starlink is expanding its footprint across the federal government.
“Multiple federal agencies are exploring the idea of adopting SpaceX’s Starlink for internet access — and at least one agency, the General Services Administration (GSA), has done so at the request of Musk’s staff, according to someone who worked at the GSA last month and is familiar with its network operations — despite a vow by Musk and Trump to slash the overall federal budget,” NBC wrote.
The longtime Musk employee who encountered the Secret Service on the roof in the White House complex was Christopher Stanley, the 33-year-old senior director for security engineering at X and principal security engineer at SpaceX.
On Monday, Bloomberg broke the news that Stanley had been tapped for a seat on the board of directors at the mortgage giant Fannie Mae. Stanley was added to the board alongside newly confirmed Federal Housing Finance Agency director Bill Pulte, the grandson of the late housing businessman and founder of PulteGroup — William J. Pulte.
In a nod to his new board role atop an agency that helps drive the nation’s $12 trillion mortgage market, Stanley retweeted a Bloomberg story about the hire with a smiley emoji and the comment “Tech Support.”
But earlier today, Bloomberg reported that Stanley had abruptly resigned from the Fannie board, and that details about the reason for his quick departure weren’t immediately clear. As first reported here last month, Stanley had a brush with celebrity on Twitter in 2015 when he leaked the user database for the DDoS-for-hire service LizardStresser, and soon faced threats of physical violence against his family.
My 2015 story on that leak did not name Stanley, but he exposed himself as the source by posting a video about it on his Youtube channel. A review of domain names registered by Stanley shows he went by the nickname “enKrypt,” and was the former owner of a pirated software and hacking forum called error33[.]net, as well as theC0re, a video game cheating community.
Stanley is one of more than 50 DOGE workers, mostly young men and women who have worked with one or more of Musk’s companies. The Trump administration remains dogged by questions about how many — if any — of the DOGE workers were put through the gauntlet of a thorough security background investigation before being given access to such sensitive government databases.
That’s largely because in one of his first executive actions after being sworn in for a second term on Jan. 20, President Trump declared that the security clearance process was simply too onerous and time-consuming, and that anyone so designated by the White House counsel would have full top secret/sensitive compartmented information (TS/SCI) clearances for up to six months. Translation: We accepted the risk, so TAH-DAH! No risk!
Presumably, this is the same counsel who saw no ethical concerns with Musk “donating” Starlink to the White House, or with President Trump summoning the media to film him hawking Cybertrucks and Teslas (a.k.a. “Teslers”) on the White House lawn last week.
Mr. Musk’s unelected role as head of an ad hoc executive entity that is gleefully firing federal workers and feeding federal agencies into “the wood chipper” has seen his Tesla stock price plunge in recent weeks, while firebombings and other vandalism attacks on property carrying the Tesla logo are cropping up across the U.S. and overseas and driving down Tesla sales.
President Trump and his attorney general Pam Bondi have dubiously asserted that those responsible for attacks on Tesla dealerships are committing “domestic terrorism,” and that vandals will be prosecuted accordingly. But it’s not clear this administration would recognize a real domestic security threat if it was ensconced squarely behind the Resolute Desk.
Or at the pinnacle of the Federal Bureau of Investigation (FBI). The Washington Post reported last month that Trump’s new FBI director Kash Patel was paid $25,000 last year by a film company owned by a dual U.S. Russian citizen that has made programs promoting “deep state” conspiracy theories pushed by the Kremlin.
“The resulting six-part documentary appeared on Tucker Carlson’s online network, itself a reliable conduit for Kremlin propaganda,” The Post reported. “In the film, Patel made his now infamous pledge to shut down the FBI’s headquarters in Washington and ‘open it up as a museum to the deep state.'”
When the head of the FBI is promising to turn his own agency headquarters into a mocking public exhibit on the U.S. National Mall, it may seem silly to fuss over the White House’s clumsy and insulting instructions to former employees they unlawfully fired.
Indeed, one consistent feedback I’ve heard from a subset of readers here is something to this effect: “I used to like reading your stuff more when you weren’t writing about politics all the time.”
My response to that is: “Yeah, me too.” It’s not that I’m suddenly interested in writing about political matters; it’s that various actions by this administration keep intruding on my areas of coverage.
A less charitable interpretation of that reader comment is that anyone still giving such feedback is either dangerously uninformed, being disingenuous, or just doesn’t want to keep being reminded that they’re on the side of the villains, despite all the evidence showing it.
Article II of the U.S. Constitution unambiguously states that the president shall take care that the laws be faithfully executed. But almost from Day One of his second term, Mr. Trump has been acting in violation of his sworn duty as president by choosing not to enforce laws passed by Congress (TikTok ban, anyone?), by freezing funds already allocated by Congress, and most recently by flouting a federal court order while simultaneously calling for the impeachment of the judge who issued it. Sworn to uphold, protect and defend The Constitution, President Trump appears to be creating new constitutional challenges with almost each passing day.
When Mr. Trump was voted out of office in November 2020, he turned to baseless claims of widespread “election fraud” to explain his loss — with deadly and long-lasting consequences. This time around, the rallying cry of DOGE and White House is “government fraud,” which gives the administration a certain amount of cover for its actions among a base of voters that has long sought to shrink the size and cost of government.
In reality, “government fraud” has become a term of derision and public scorn applied to anything or anyone the current administration doesn’t like. If DOGE and the White House were truly interested in trimming government waste, fraud and abuse, they could scarcely do better than consult the inspectors general fighting it at various federal agencies.
After all, the inspectors general likely know exactly where a great deal of the federal government’s fiscal skeletons are buried. Instead, Mr. Trump fired at least 17 inspectors general, leaving the government without critical oversight of agency activities. That action is unlikely to stem government fraud; if anything, it will only encourage such activity.
As Techdirt founder Mike Masnick noted in a recent column “Why Techdirt is Now a Democracy Blog (Whether We Like it or Not),” when the very institutions that made American innovation possible are being systematically dismantled, it’s not a “political” story anymore: It’s a story about whether the environment that enabled all the other stories we cover will continue to exist.
“This is why tech journalism’s perspective is so crucial right now,” Masnick wrote. “We’ve spent decades documenting how technology and entrepreneurship can either strengthen or undermine democratic institutions. We understand the dangers of concentrated power in the digital age. And we’ve watched in real-time as tech leaders who once championed innovation and openness now actively work to consolidate control and dismantle the very systems that enabled their success.”
“But right now, the story that matters most is how the dismantling of American institutions threatens everything else we cover,” Masnick continued. “When the fundamental structures that enable innovation, protect civil liberties, and foster open dialogue are under attack, every other tech policy story becomes secondary.”
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One month into his second term, President Trump’s actions to shrink the government through mass layoffs, firings and withholding funds allocated by Congress have thrown federal cybersecurity and consumer protection programs into disarray. At the same time, agencies are battling an ongoing effort by the world’s richest man to wrest control over their networks and data.
Image: Shutterstock. Greg Meland.
The Trump administration has fired at least 130 employees at the federal government’s foremost cybersecurity body — the Cybersecurity and Infrastructure Security Agency (CISA). Those dismissals reportedly included CISA staff dedicated to securing U.S. elections, and fighting misinformation and foreign influence operations.
Earlier this week, technologists with Elon Musk’s Department of Government Efficiency (DOGE) arrived at CISA and gained access to the agency’s email and networked files. Those DOGE staffers include Edward “Big Balls” Coristine, a 19-year-old former denizen of the “Com,” an archipelago of Discord and Telegram chat channels that function as a kind of distributed cybercriminal social network.
The investigative journalist Jacob Silverman writes that Coristine is the grandson of Valery Martynov, a KGB double agent who spied for the United States. Silverman recounted how Martynov’s wife Natalya Martynova moved to the United States with her two children after her husband’s death.
“Her son became a Virginia police officer who sometimes posts comments on blogs about his historically famous father,” Silverman wrote. “Her daughter became a financial professional who married Charles Coristine, the proprietor of LesserEvil, a snack company. Among their children is a 19-year-old young man named Edward Coristine, who currently wields an unknown amount of power and authority over the inner-workings of our federal government.”
Another member of DOGE is Christopher Stanley, formerly senior director for security engineering at X and principal security engineer at Musk’s SpaceX. Stanley, 33, had a brush with celebrity on Twitter in 2015 when he leaked the user database for the DDoS-for-hire service LizardStresser, and soon faced threats of physical violence against his family.
My 2015 story on that leak did not name Stanley, but he exposed himself as the source by posting a video about it on his Youtube channel. A review of domain names registered by Stanley shows he went by the nickname “enKrypt,” and was the former owner of a pirated software and hacking forum called error33[.]net, as well as theC0re, a video game cheating community.
DOGE has been steadily gaining sensitive network access to federal agencies that hold a staggering amount of personal and financial information on Americans, including the Social Security Administration (SSA), the Department of Homeland Security, the Office of Personnel Management (OPM), and the Treasury Department.
Most recently, DOGE has sought broad access to systems at the Internal Revenue Service that contain the personal tax information on millions of Americans, including how much individuals earn and owe, property information, and even details related to child custody agreements. The New York Times reported Friday that the IRS had reached an agreement whereby a single DOGE employee — 25-year-old Gavin Kliger — will be allowed to see only anonymized taxpayer information.
The rapidity with which DOGE has rifled through one federal database after another in the name of unearthing “massive fraud” by government agencies has alarmed many security experts, who warned that DOGE’s actions bypassed essential safeguards and security measures.
“The most alarming aspect isn’t just the access being granted,” wrote Bruce Schneier and Davi Ottenheimer, referring to DOGE as a national cyberattack. “It’s the systematic dismantling of security measures that would detect and prevent misuse—including standard incident response protocols, auditing, and change-tracking mechanisms—by removing the career officials in charge of those security measures and replacing them with inexperienced operators.”
Jacob Williams is a former hacker with the U.S. National Security Agency who now works as managing director of the cybersecurity firm Hunter Labs. Williams kicked a virtual hornet’s nest last week when he posted on LinkedIn that the network incursions by DOGE were “a bigger threat to U.S. federal government information systems than China.”
Williams said while he doesn’t believe anyone at DOGE would intentionally harm the integrity and availability of these systems, it’s widely reported (and not denied) that DOGE introduced code changes into multiple federal IT systems. These code changes, he maintained, are not following the normal process for vetting and review given to federal government IT systems.
“For those thinking ‘I’m glad they aren’t following the normal federal government IT processes, those are too burdensome’ I get where you’re coming from,” Williams wrote. “But another name for ‘red tape’ are ‘controls.’ If you’re comfortable bypassing controls for the advancement of your agenda, I have questions – mostly about whether you do this in your day job too. Please tag your employer letting them know your position when you comment that controls aren’t important (doubly so if you work in cybersecurity). All satire aside, if you’re comfortable abandoning controls for expediency, I implore you to decide where the line is that you won’t cross in that regard.”
The DOGE website’s “wall of receipts” boasts that Musk and his team have saved the federal government more than $55 billion through staff reductions, lease cancellations and terminated contracts. But a team of reporters at The New York Times found the math that could back up those checks is marred with accounting errors, incorrect assumptions, outdated data and other mistakes.
For example, DOGE claimed it saved $8 billion in one contract, when the total amount was actually $8 million, The Times found.
“Some contracts the group claims credit for were double- or triple-counted,” reads a Times story with six bylines. “Another initially contained an error that inflated the totals by billions of dollars. While the DOGE team has surely cut some number of billions of dollars, its slapdash accounting adds to a pattern of recklessness by the group, which has recently gained access to sensitive government payment systems.”
So far, the DOGE website does not inspire confidence: We learned last week that the doge.gov administrators somehow left their database wide open, allowing someone to publish messages that ridiculed the site’s insecurity.
A screenshot of the DOGE website after it was defaced with the message: “These ‘experts’ left their database open – roro”
Trump’s efforts to grab federal agencies by their data has seen him replace career civil servants who refused to allow DOGE access to agency networks. CNN reports that Michelle King, acting commissioner of the Social Security Administration for more than 30 years, was shown the door after she denied DOGE access to sensitive information.
King was replaced by Leland Dudek, formerly a senior advisor in the SSA’s Office of Program Integrity. This week, Dudek posted a now-deleted message on LinkedIn acknowledging he had been placed on administrative leave for cooperating with DOGE.
“I confess,” Dudek wrote. “I bullied agency executives, shared executive contact information, and circumvented the chain of command to connect DOGE with the people who get stuff done. I confess. I asked where the fat was and is in our contracts so we can make the right tough choices.”
Dudek’s message on LinkedIn.
According to Wired, the National Institute of Standards and Technology (NIST) was also bracing this week for roughly 500 staffers to be fired, which could have serious impacts on NIST’s cybersecurity standards and software vulnerability tracking work.
“And cuts last week at the US Digital Service included the cybersecurity lead for the central Veterans Affairs portal, VA.gov, potentially leaving VA systems and data more vulnerable without someone in his role,” Wired’s Andy Greenberg and Lily Hay Newman wrote.
NextGov reports that Trump named the Department of Defense’s new chief information security officer: Katie Arrington, a former South Carolina state lawmaker who helped steer Pentagon cybersecurity contracting policy before being put on leave amid accusations that she disclosed classified data from a military intelligence agency.
NextGov notes that the National Security Agency suspended her clearance in 2021, although the exact reasons that led to the suspension and her subsequent leave were classified. Arrington argued that the suspension was a politically motivated effort to silence her.
Trump also appointed the former chief operating officer of the Republican National Committee as the new head of the Office of National Cyber Director. Sean Cairncross, who has no formal experience in technology or security, will be responsible for coordinating national cybersecurity policy, advising the president on cyber threats, and ensuring a unified federal response to emerging cyber-risks, Politico writes.
DarkReading reports that Cairncross would share responsibility for advising the president on cyber matters, along with the director of cyber at the White House National Security Council (NSC) — a group that advises the president on all matters security related, and not just cyber.
The president also ordered staffers at the Consumer Financial Protection Bureau (CFPB) to stop most work. Created by Congress in 2011 to be a clearinghouse of consumer complaints, the CFPB has sued some of the nation’s largest financial institutions for violating consumer protection laws.
The CFPB says its actions have put nearly $18 billion back in Americans’ pockets in the form of monetary compensation or canceled debts, and imposed $4 billion in civil money penalties against violators. The CFPB’s homepage has featured a “404: Page not found” error for weeks now.
Trump has appointed Russell Vought, the architect of the conservative policy playbook Project 2025, to be the CFPB’s acting director. Vought has publicly favored abolishing the agency, as has Elon Musk, whose efforts to remake X into a payments platform would otherwise be regulated by the CFPB.
The New York Times recently published a useful graphic showing all of the government staffing changes, including the firing of several top officials, affecting agencies with federal investigations into or regulatory battles with Musk’s companies. Democrats on the House Judiciary Committee also have released a comprehensive account (PDF) of Musk’s various conflicts of interest.
Image: nytimes.com
As the Times notes, Musk and his companies have repeatedly failed to comply with federal reporting protocols aimed at protecting state secrets, and these failures have prompted at least three federal reviews. Those include an inquiry launched last year by the Defense Department’s Office of Inspector General. Four days after taking office, Trump fired the DoD inspector general along with 17 other inspectors general.
The Trump administration also shifted the enforcement priorities of the U.S. Securities and Exchange Commission (SEC) away from prosecuting misconduct in the cryptocurrency sector, reassigning lawyers and renaming the unit to focus more on “cyber and emerging technologies.”
Reuters reports that the former SEC chair Gary Gensler made fighting misconduct in a sector he termed the “wild west” a priority for the agency, targeting not only cryptocurrency fraudsters but also the large firms that facilitate trading such as Coinbase.
On Friday, Coinbase said the SEC planned to withdraw its lawsuit against the crypto exchange. Also on Friday, the cryptocurrency exchange Bybit announced on X that a cybersecurity breach led to the theft of more than $1.4 billion worth of cryptocurrencies — making it the largest crypto heist ever.
On Feb. 10, Trump ordered executive branch agencies to stop enforcing the U.S. Foreign Corrupt Practices Act, which froze foreign bribery investigations, and even allows for “remedial actions” of past enforcement actions deemed “inappropriate.”
Trump’s action also disbanded the Kleptocracy Asset Recovery Initiative and KleptoCapture Task Force — units which proved their value in corruption cases and in seizing the assets of sanctioned Russian oligarchs — and diverted resources away from investigating white-collar crime.
That’s according to the independent Organized Crime and Corruption Reporting Project (OCCRP), an investigative journalism outlet that until very recently was funded in part by the U.S. Agency for International Development (USAID).
The OCCRP lost nearly a third of its funding and was forced to lay off 43 reporters and staff after Trump moved to shutter USAID and freeze its spending. NBC News reports the Trump administration plans to gut the agency and leave fewer than 300 staffers on the job out of the current 8,000 direct hires and contractors.
The Global Investigative Journalism Network wrote this week that the sudden hold on USAID foreign assistance funding has frozen an estimated $268 million in agreed grants for independent media and the free flow of information in more than 30 countries — including several under repressive regimes.
Elon Musk has called USAID “a criminal organization” without evidence, and promoted fringe theories on his social media platform X that the agency operated without oversight and was rife with fraud. Just months before the election, USAID’s Office of Inspector General announced an investigation into USAID’s oversight of Starlink satellite terminals provided to the government of Ukraine.
KrebsOnSecurity this week heard from a trusted source that all outgoing email from USAID now carries a notation of “sensitive but unclassified,” a designation that experts say could make it more difficult for journalists and others to obtain USAID email records under the Freedom of Information Act (FOIA). On Feb. 20, Fedscoop reported also hearing the same thing from multiple sources, noting that the added message cannot be seen by senders until after the email is sent.
On Feb. 18, Trump issued an executive order declaring that only the U.S. attorney general and the president can provide authoritative interpretations of the law for the executive branch, and that this authority extends to independent agencies operating under the executive branch.
Trump is arguing that Article II, Clause 1 of the Constitution vests this power with the president. However, jurist.org writes that Article II does not expressly state the president or any other person in the executive branch has the power to interpret laws.
“The article states that the president is required to ‘take care that the laws be faithfully executed,'” Juris noted. “Jurisdiction to interpret laws and determine constitutionality belongs to the judicial branch under Article III. The framers of the Constitution designed the separation of duties to prevent any single branch of government from becoming too powerful.”
The executive order requires all agencies to submit to “performance standards and management objectives” to be established by the White House Office of Management and Budget, and to report periodically to the president.
Those performance metrics are already being requested: Employees at multiple federal agencies on Saturday reported receiving an email from the Office of Personnel Management ordering them to reply with a set of bullet points justifying their work for the past week.
“Please reply to this email with approx. 5 bullets of what you accomplished last week and cc your manager,” the notice read. “Please do not send any classified information, links, or attachments. Deadline is this Monday at 11:59 p.m. EST.”
An email sent by the OPM to more than two million federal employees late in the afternoon EST on Saturday, Feb. 22.
In a social media post Saturday, Musk said the directive came at the behest of President Trump, and that failure to respond would be taken as a resignation. Meanwhile, Bloomberg writes the Department of Justice has been urging employees to hold off replying out of concern doing so could trigger ethics violations. The National Treasury Employees Union also is advising its employees not to respond.
A legal battle over Trump’s latest executive order is bound to join more than 70 other lawsuits currently underway to halt the administration’s efforts to massively reduce the size of the federal workforce through layoffs, firings and attrition.
On Feb. 15, the president posted on social media, “He who saves his Country does not violate any Law,” citing a quote often attributed to the French dictator Napoleon Bonaparte. Four days later, Trump referred to himself as “the king” on social media, while the White House nonchalantly posted an illustration of him wearing a crown.
Trump has been publicly musing about running for an unconstitutional third-term in office, a statement that some of his supporters dismiss as Trump just trying to rile his liberal critics. However, just days after Trump began his second term, Rep. Andy Ogles (R-Tenn.) introduced a bill to amend the Constitution so that Trump — and any other future president — can be elected to serve a third term.
This week at the Conservative Political Action Conference (CPAC), Rep. Ogles reportedly led a group of Trump supporters calling itself the “Third Term Project,” which is trying to gain support for the bill from GOP lawmakers. The event featured images of Trump depicted as Caesar.
A banner at the CPAC conference this week in support of The Third Term Project, a group of conservatives trying to gain support for a bill to amend the Constitution and allow Trump to run for a third term.
Russia continues to be among the world’s top exporters of cybercrime, narcotics, money laundering, human trafficking, disinformation, war and death, and yet the Trump administration has suddenly broken with the Western world in normalizing relations with Moscow.
This week President Trump stunned U.S. allies by repeating Kremlin talking points that Ukraine is somehow responsible for Russia’s invasion, and that Ukrainian President Volodymyr Zelensky is a “dictator.” The president repeated these lies even as his administration is demanding that Zelensky give the United States half of his country’s mineral wealth in exchange for a promise that Russia will cease its territorial aggression there.
President Trump’s servility toward an actual dictator — Russian President Vladimir Putin — does not bode well for efforts to improve the cybersecurity of U.S. federal IT networks, or the private sector systems on which the government is largely reliant. In addition, this administration’s baffling moves to alienate, antagonize and sideline our closest allies could make it more difficult for the United States to secure their ongoing cooperation in cybercrime investigations.
It’s also startling how closely DOGE’s approach so far hews to tactics typically employed by ransomware gangs: A group of 20-somethings with names like “Big Balls” shows up on a weekend and gains access to your servers, deletes data, locks out key staff, takes your website down, and prevents you from serving customers.
When the federal executive starts imitating ransomware playbooks against its own agencies while Congress largely gazes on in either bewilderment or amusement, we’re in four-alarm fire territory. At least in theory, one can negotiate with ransomware purveyors.
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[This is Part II of a story published here last week on reporting that went into a new Hulu documentary series on the 2015 Ashley Madison hack.]
It was around 9 p.m. on Sunday, July 19, when I received a message through the contact form on KrebsOnSecurity.com that the marital infidelity website AshleyMadison.com had been hacked. The message contained links to confidential Ashley Madison documents, and included a manifesto that said a hacker group calling itself the Impact Team was prepared to leak data on all 37 million users unless Ashley Madison and a sister property voluntarily closed down within 30 days.
A snippet of the message left behind by the Impact Team.
The message included links to files containing highly sensitive information, including snippets of leaked user account data, maps of internal AshleyMadison company servers, employee network account information, company bank account data and salary information.
A master employee contact list was among the documents leaked that evening. Helpfully, it included the cell phone number for Noel Biderman, then the CEO of Ashley Madison parent firm Avid Life Media (ALM). To my everlasting surprise, Biderman answered on the first ring and acknowledged they’d been hacked without even waiting to be asked.
“We’re on the doorstep of [confirming] who we believe is the culprit, and unfortunately that may have triggered this mass publication,” Biderman told me on July 19, just minutes before I published the first known public report about the breach. “I’ve got their profile right in front of me, all their work credentials. It was definitely a person here that was not an employee but certainly had touched our technical services.”
On Aug 18, 2015, the Impact Team posted a “Time’s up!” message online, along with links to 60 gigabytes of Ashley Madison user data. The data leak led to the public shaming and extortion of many Ashley Madison users, and to at least two suicides. Many other users lost their jobs or their marriages. To this day, nobody has been charged in the hack, and incredibly Ashley Madison remains a thriving company.
The former employee that Biderman undoubtedly had in mind on July 19, 2015 was William Brewster Harrison, a self-described expert in search engine optimization (SEO) tricks that are designed to help websites increase their rankings for various keywords in Google and other search engines.
It is evident that Harrison was Biderman’s top suspect immediately after the breach became public because — in addition to releasing data on 37 million users a month later in August 2015 — the hackers also dumped three years worth of email they stole from Biderman. And Biderman’s inbox is full of messages about hate-filled personal attacks from Harrison.
A Native of Northern Virginia, Harrison eventually settled in North Carolina, had a son with his then-wife, and started a fence-building business. ALM hired Harrison in March 2010 to promote its various adult brands online, and it is clear that one of his roles was creating and maintaining female profiles on Ashley Madison, and creating blogs that were made to look like they were written by women who’d just joined Ashley Madison.
A selfie that William B. Harrison posted to his Facebook page in 2013 shows him holding a handgun and wearing a bulletproof vest.
It appears Harrison was working as an affiliate of Ashley Madison prior to his official employment with the company, which suggests that Harrison had already demonstrated he could drive signups to the service and help improve its standing in the search engine rankings.
What is less clear is whether anyone at ALM ever performed a basic background check on Harrison before hiring him. Because if they had, the results almost certainly would have given them pause. Virginia prosecutors charged the young 20-something Harrison with a series of misdemeanors, including trespassing, unlawful entry, drunk in public, and making obscene phone calls.
In 2008, North Carolina authorities charged Harrison with criminal extortion, a case that was transferred to South Carolina before ultimately being dismissed. In December 2009, Harrison faced charges of false imprisonment, charges that were also dropped by the local district attorney.
By the time Ashley Madison officially hired him, Harrison’s life was falling apart. His fence business had failed, and he’d just filed for bankruptcy. Also, his marriage had soured, and after a new arrest for driving under the influence, he was in danger of getting divorced, losing access to his son, and/or going to jail.
It also seems likely that nobody at ALM bothered to look at the dozens of domain names registered to Harrison’s various Vistomail.com email addresses, because had they done so they likely would have noticed two things.
One is that Harrison had a history of creating websites to lambaste companies he didn’t like, or that he believed had slighted him or his family in some way. Some of these websites included content that defamed and doxed executives, such as bash-a-business[.]com, google-your-business[.]com, contact-a-ceo[.]com, lowes-is-a-cancer[.]com (according to Harrison, the home improvement chain once employed his wife).
A background check on Harrison’s online footprint also would have revealed he was a self-styled rapper who claimed to be an active menace to corporate America. Harrison’s website lyrical-gangsta[.]com included a number of works, such as “Slim Thug — I Run — Remix Spoof,” which are replete with menacing words for unnamed corporate executives:
[HOOK]
I surf the net all night n day (the web love thug)
cuz I still surf the net all night n day
yuhh I type for my mind, got smart for my ego
still running circles round them, what’s good?
cuz I still surf, the net all night n day,
I cant stay away.
They don’t make to [sic] many hackers like me
bonafide hustler certified G
still pumpin’ the TOP 10 results
if you got the right dough!
think the results are fake? sucka Google ME
smarter than executives, bigger then Wal-Mart
Nelly strugglin’ with the fact that I’m #1 NOW
street boys know me, ain’t nuttin’ new
about to make my mill, with an all new crew
I-95 execs don’t know what to do, or where to go
watchin them stocks evaporate all their dough
I already left the hood, got up off the streets
its in my blood im a gangsta till Im deceased
moving lumber for money or typin’ in a zone
all night hackin’ till 6 in the mornin
that shit im focusin’ on, stronger then cologne
you can prolly smell the jealousy
through your LCD screen
if you still broke– better work for some green
called them Fortune execs on that legal bluff
cuz the Feds busy raidin other stuff
Imma run the Net til im six feet under
I’m a leave my mark — no reason to wonder
(Yea Yea)
Some of the anti-corporate rhymes busted by Harrison’s hacker/rapper alter ego “Chaos Dog.” Image: Archive.org.
The same theme appears in another rap (“The Hacker Backstage”) penned by Harrison’s rapper alter ego — “Chaos Dog:”
…this hacker was born to write
bust off the rhymes and watch em take flight
you know all about them corporate jets
and handing out pinkslips without regrets
oversized companies are the problem
well, I’ve got a solution
It’s called good ol’ fashioned retribution
file bankruptcy, boycott you like Boston colonists
Corporate America cant stop this Eminem style columnist
2pac would have honored my style
Im the next generation of hacker inspiration
Americans don’t want a corporate nation
All that DOW Jones shit is a dying sensation
In addition to pimping Ashley Madison with fake profiles and phony user blogs, it appears Harrison also went after the company’s enemies during the brief time he was an employee. As noted in Part I of this story, Harrison used multiple pseudonymous Vistomail.com email addresses to harass the owners of AshleyMadisonSucks[.]com into selling or shutting down the site.
When the owner of AshleyMadisonSucks[.]com refused to sell the domain, he and his then-girlfriend were subject to an unrelenting campaign of online harassment and blackmail. It now appears those attacks were perpetrated by Harrison, who sent emails from different accounts at the free email service Vistomail pretending to be the domain owner, his then-girlfriend and their friends. Harrison even went after the domain owner’s lawyer and wife, listing them both on his Contact-A-CEO[.]com website.
Things started going sideways for Ashley Madison when Harrison’s employment contract was terminated in November 2011. The leaked emails do not explain why Harrison was fired, but his mercurial temperament likely played a major role. According to Harrison, it was because he had expressed some moral reservations with certain aspects of his duties, although he was not specific on that point and none of this could be confirmed.
Shortly after Harrison was fired, the company’s executives began noticing that Google was auto-completing the words “Jew” and “Jewish” whenever someone searched for Biderman’s name. The results returned when one accepted Google’s recommended search at the time filled the first page with links to Stormfront, a far-right, neo-Nazi hate group. The company strongly suspected someone was using underhanded SEO techniques to slander and attack its CEO.
In July 2022, KrebsOnSecurity published a retrospective on the 2015 Ashley Madison breach which found that Biderman had become the subject of increasing ire from members of Stormfront and other extremists groups in the years leading up to the hack. According to the neo-Nazi groups, Biderman was a worthy target of their harassment not just because he was a successful Jewish CEO, but also because his company was hellbent on destroying Christian morals and families.
Biderman’s leaked emails show that in February 2012 he hired Brian Cuban — the attorney brother of Mark Cuban, the owner of the Dallas Mavericks and one the main “sharks” on the ABC reality television series Shark Tank. Through Cuban, Ashley Madison appealed their case to both Google and to the Anti-Defamation League, but neither was apparently able or willing to help.
Also in early January 2012, Biderman and other Ashley Madison executives found themselves inundated with anonymous Vistomail.com emails that were replete with profanity and slurs against Jews. Although he used fake names and email addresses, Harrison made little effort to hide his identity in several of these nastygrams.
One particularly ugly message from Harrison even included a link to a Youtube video he’d put online of his young son playing basketball for a school team. That Youtube video was included in an email wherein Harrison – then separated from his wife — lamented all the hours he spent working for Ashley Madison up in Canada instead of spending time with his son.
Harrison then turned to making threatening phone calls to Ashley Madison executives. In one incident in March 2012, Harrison called the company’s former director of Human Resources using a caller ID spoofing service to make it look like he was calling from inside the building.
ALM’s lawyers contacted the Toronto police in response to Harrison’s harassment.
“For Will to have disguised his phone number as Mark’s strongly suggest he has hacked my email, legal counsel for the opposing side in a perceived legal dispute,” ALM VP and general counsel Mike Dacks wrote in a letter to a detective at the Toronto Police. “Over the months of his many hundreds of emails he alluded a number of times to undertaking cyberattacks against us and this was noted in my original report to police.”
Based on the exchanges in Bidernman’s inbox it appears those appeals to the Toronto authorities were successful in having Harrison barred from being able to enter Canada.
ALM also contacted a detective in Harrison’s home county in North Carolina. But when the local police paid a visit to Harrison’s home to follow up on the harassment complaints, Harrison fled out his back porch, injuring himself after jumping off the second-story deck.
It is unclear if the police ever succeeded in interviewing Harrison in response to the harassment complaints from ALM. The Raleigh police officer contacted by ALM did not respond to requests for information. But the visit from the local cops only seemed to embolden and anger Harrison even more, and Biderman’s emails indicate the harassment continued after this incident.
Then in August 2012, the former sex worker turned blogger and activist Maggie McNeill published screenshots from an internal system that Ashley Madison used called the “Human Decoy Interface,” which was a fancy way of describing a system built to manage phony female accounts on the service.
The screenshots appeared to show that a great many female accounts were in fact bots designed to bring in paying customers. Ashley Madison was always free to join, but users had to pay if they wished to chat directly with other users.
Although Harrison had been fired nearly a year earlier, Biderman’s leaked emails show that Harrison’s access to Ashley Madison’s internal tools wasn’t revoked until after the screenshots were posted online and the company began reviewing which employee accounts had access to the Human Decoy Interface.
“Who or what is asdfdfsda@asdf.com?,” Biderman asked, after being sent a list of nine email addresses.
“It appears to be the email address Will used for his profiles,” the IT director replied.
“And his access was never shut off until today?,” asked the company’s general counsel Mike Dacks.
Biderman’s leaked emails suggest that Harrison stopped his harassment campaign sometime after 2012. A decade later, KrebsOnSecurity sought to track down and interview Harrison. Finding nobody at his former addresses and phone numbers in North Carolina, KrebsOnSecurity wound up speaking with Will’s stepmother, who lives with Will’s dad in Northern Virginia and asked that her name not be used in this story.
Will’s stepmom quickly dropped two big truth bombs after patiently listening to my spiel about why I was calling and looking for Mr. Harrison. The first was that Will was brought up Jewish, although he did not practice the faith: A local rabbi and friend of the family gave the service at Will’s funeral in 2014.
She also shared that her stepson had killed himself in 2014, shooting himself in the head with a handgun. Will’s mother discovered his body.
“Will committed suicide in March 2014,” Will’s stepmother shared. “I’ve heard all those stories you just mentioned. Will was severely mentally ill. He was probably as close to a sociopath as I can imagine anyone being. He was also a paranoid schizophrenic who wouldn’t take his medication.”
William B. Harrison died on March 5, 2014, nearly 16 months before The Impact Team announced they’d hacked Ashley Madison.
Will’s stepmom said she constantly felt physically threatened when Will was around. But she had trouble believing that her stepson was a raging anti-Semite. She also said she thought the timing of Will’s suicide effectively ruled him out as a suspect in the 2015 Ashley Madison hack.
“Considering the date of death, I’m not sure if he’s your guy,” she offered toward the end of our conversation.
[There is one silver lining to Will Harrison’s otherwise sad tale: His widow has since remarried, and her new husband agreed to adopt their son as his own.]
Does Harrison’s untimely death rule him out as a suspect, as his stepmom suggested? This remains an open question. In a parting email to Biderman in late 2012, Harrison signed his real name and said he was leaving, but not going away.
“So good luck, I’m sure we’ll talk again soon, but for now, I’ve got better things in the oven,” Harrison wrote. “Just remember I outsmarted you last time and I will outsmart you and out maneuver you this time too, by keeping myself far far away from the action and just enjoying the sideline view, cheering for the opposition.”
Nothing in the leaked Biderman emails suggests that Ashley Madison did much to revamp the security of its computer systems in the wake of Harrison’s departure and subsequent campaign of harassment — apart from removing an administrator account of his a year after he’d already left the company.
KrebsOnSecurity found nothing in Harrison’s extensive domain history suggesting he had any real malicious hacking skills. But given the clientele that typically employed his skills — the adult entertainment industry — it seems likely Harrison was at least conversant in the dark arts of “Black SEO,” which involves using underhanded or else downright illegal methods to game search engine results.
Armed with such experience, it would not have been difficult for Harrison to have worked out a way to maintain access to working administrator accounts at Ashley Madison. If that in fact did happen, it would have been trivial for him to sell or give those credentials to someone else.
Or to something else. Like Nazi groups. As KrebsOnSecurity reported last year, in the six months leading up to the July 2015 hack, Ashley Madison and Biderman became a frequent subject of derision across multiple neo-Nazi websites.
On Jan. 14, 2015, a member of the neo-Nazi forum Stormfront posted a lively thread about Ashley Madison in the general discussion area titled, “Jewish owned dating website promoting adultery.”
On July 3, 2015, Andrew Anglin, the editor of the alt-right publication Daily Stormer, posted excerpts about Biderman from a story titled, “Jewish Hyper-Sexualization of Western Culture,” which referred to Biderman as the “Jewish King of Infidelity.”
On July 10, a mocking montage of Biderman photos with racist captions was posted to the extremist website Vanguard News Network, as part of a thread called “Jews normalize sexual perversion.”
Some readers have suggested that the data leaked by the Impact Team could have originally been stolen by Harrison. But that timeline does not add up given what we know about the hack. For one thing, the financial transaction records leaked from Ashley Madison show charges up until mid-2015. Also, the final message in the archive of Biderman’s stolen emails was dated July 7, 2015 — almost two weeks before the Impact Team would announce their hack.
Whoever hacked Ashley Madison clearly wanted to disrupt the company as a business, and disgrace its CEO as the endgame. The Impact Team’s intrusion struck just as Ashley Madison’s parent was preparing go public with an initial public offering (IPO) for investors. Also, the hackers stated that while they stole all employee emails, they were only interested in leaking Biderman’s.
Also, the Impact Team had to know that ALM would never comply with their demands to dismantle Ashley Madison and Established Men. In 2014, ALM reported revenues of $115 million. There was little chance the company was going to shut down some of its biggest money machines.
Hence, it appears the Impact Team’s goal all along was to create prodigious amounts of drama and tension by announcing the hack of a major cheating website, and then let that drama play out over the next few months as millions of exposed Ashley Madison users freaked out and became the targets of extortion attacks and public shaming.
After the Impact Team released Biderman’s email archives, several media outlets pounced on salacious exchanges in those messages as supposed proof he had carried on multiple affairs. Biderman resigned as CEO of Ashley Madison on Aug. 28, 2015.
Complicating things further, it appears more than one malicious party may have gained access to Ashley’s Madison’s network in 2015 or possibly earlier. Cyber intelligence firm Intel 471 recorded a series of posts by a user with the handle “Brutium” on the Russian-language cybercrime forum Antichat between 2014 and 2016.
Brutium routinely advertised the sale of large, hacked databases, and on Jan. 24, 2015, this user posted a thread offering to sell data on 32 million Ashley Madison users. However, there is no indication whether anyone purchased the information. Brutium’s profile has since been removed from the Antichat forum.
I realize this ending may be unsatisfying for many readers, as it is for me. The story I wrote in 2015 about the Ashley Madison hack is still the biggest scoop I’ve published here (in terms of traffic), yet it remains perhaps the single most frustrating investigation I’ve ever pursued. But my hunch is that there is still more to this story that has yet to unfold.
When the marital infidelity website AshleyMadison.com learned in July 2015 that hackers were threatening to publish data stolen from 37 million users, the company’s then-CEO Noel Biderman was quick to point the finger at an unnamed former contractor. But as a new documentary series on Hulu reveals [SPOILER ALERT!], there was just one problem with that theory: Their top suspect had killed himself more than a year before the hackers began publishing stolen user data.
The new documentary, The Ashley Madison Affair, begins airing today on Hulu in the United States and on Disney+ in the United Kingdom. The series features interviews with security experts and journalists, Ashley Madison executives, victims of the breach and jilted spouses.
The series also touches on shocking new details unearthed by KrebsOnSecurity and Jeremy Bullock, a data scientist who worked with the show’s producers at the Warner Bros. production company Wall to Wall Media. Bullock had spent many hours poring over the hundreds of thousands of emails that the Ashley Madison hackers stole from Biderman and published online in 2015.
Wall to Wall reached out in July 2022 about collaborating with Bullock after KrebsOnSecurity published A Retrospective on the 2015 Ashley Madison Breach. That piece explored how Biderman — who is Jewish — had become the target of concerted harassment campaigns by anti-Semitic and far-right groups online in the months leading up to the hack.
Whoever hacked Ashley Madison had access to all employee emails, but they only released Biderman’s messages — three years worth. Apropos of my retrospective report, Bullock found that a great many messages in Biderman’s inbox were belligerent and anti-Semitic screeds from a former Ashley Madison employee named William Brewster Harrison.
William Harrison’s employment contract with Ashley Madison parent Avid Life Media.
The messages show that Harrison was hired in March 2010 to help promote Ashley Madison online, but the messages also reveal Harrison was heavily involved in helping to create and cultivate phony female accounts on the service.
There is evidence to suggest that in 2010 Harrison was directed to harass the owner of Ashleymadisonsucks.com into closing the site or selling the domain to Ashley Madison.
Ashley Madison’s parent company — Toronto-based Avid Life Media — filed a trademark infringement complaint in 2010 that succeeded in revealing a man named Dennis Bradshaw as the owner. But after being informed that Bradshaw was not subject to Canadian trademark laws, Avid Life offered to buy AshleyMadisonSucks.com for $10,000.
When Bradshaw refused to sell the domain, he and his then-girlfriend were subject to an unrelenting campaign of online harassment and blackmail. It now appears those attacks were perpetrated by Harrison, who sent emails from different accounts at the free email service Vistomail pretending to be Bradshaw, his then-girlfriend and their friends.
[As the documentary points out, the domain AshleyMadisonSucks.com was eventually transferred to Ashley Madison, which then shrewdly used it for advertising and to help debunk theories about why its service was supposedly untrustworthy].
Harrison even went after Bradshaw’s lawyer and wife, listing them both on a website he created called Contact-a-CEO[.]com, which Harrison used to besmirch the name of major companies — including several past employers — all entities he believed had slighted him or his family in some way. The site also claimed to include the names, addresses and phone numbers of top CEOs.
A cached copy of Harrison’s website, contact-the-ceo.com.
An exhaustive analysis of domains registered to the various Vistomail pseudonyms used by Harrison shows he also ran Bash-a-Business[.]com, which Harrison dedicated to “all those sorry ass corporate executives out there profiting from your hard work, organs, lives, ideas, intelligence, and wallets.” Copies of the site at archive.org show it was the work of someone calling themselves “The Chaos Creator.”
Will Harrison was terminated as an Ashley Madison employee in November 2011, and by early 2012 he’d turned his considerable harassment skills squarely against the company. Ashley Madison’s long-suspected army of fake female accounts came to the fore in August 2012 after the former sex worker turned activist and blogger Maggie McNeill published screenshots apparently taken from Ashley Madison’s internal systems suggesting that a large percentage of the female accounts on the service were computer-operated bots.
Ashley Madison’s executives understood that only a handful of employees at the time would have had access to the systems needed to produce the screenshots McNeill published online. In one exchange on Aug. 16, 2012, Ashley Madison’s director of IT was asked to produce a list of all company employees with all-powerful administrator access.
“Who or what is asdfdfsda@asdf.com?,” Biderman asked, after being sent a list of nine email addresses.
“It appears to be the email address Will used for his profiles,” the IT director replied.
“And his access was never shut off until today?,” asked the company’s general counsel Mike Dacks.
A Biderman email from 2012.
What prompted the data scientist Bullock to reach out were gobs of anti-Semitic diatribes from Harrison, who had taken to labeling Biderman and others “greedy Jew bastards.”
“So good luck, I’m sure we’ll talk again soon, but for now, Ive got better things in the oven,” Harrison wrote to Biderman after his employment contract with Ashley Madison was terminated. “Just remember I outsmarted you last time and I will outsmart and out maneuver you this time too, by keeping myself far far away from the action and just enjoying the sideline view, cheering for the opposition.”
A 2012 email from William Harrison to former Ashley Madison CEO Noel Biderman.
Harrison signed his threatening missive with the salutation, “We are legion,” suggesting that whatever comeuppance he had in store for Ashley Madison would come from a variety of directions and anonymous hackers.
The leaked Biderman emails show that Harrison made good on his threats, and that in the months that followed Harrison began targeting Biderman and other Ashley Madison executives with menacing anonymous emails and spoofed phone calls laced with profanity and anti-Semitic language.
But on Mar. 5, 2014, Harrison committed suicide by shooting himself in the head with a handgun. This fact was apparently unknown to Biderman and other Ashley Madison executives more than a year later when their July 2015 hack was first revealed.
Does Harrison’s untimely suicide rule him out as a suspect in the 2015 hack? Who is The Chaos Creator, and what else transpired between Harrison and Ashley Madison prior to his death? We’ll explore these questions in Part II of this story, to be published early next week.
