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Most accomplished cybercriminals go out of their way to separate their real names from their hacker handles. But among certain old-school Russian hackers it is not uncommon to find major players who have done little to prevent people from figuring out who they are in real life. A case study in this phenomenon is “x999xx,” the nickname chosen by a venerated Russian hacker who specializes in providing the initial network access to various ransomware groups.
x999xx is a well-known “access broker” who frequently sells access to hacked corporate networks — usually in the form of remote access credentials — as well as compromised databases containing large amounts of personal and financial data.
In an analysis published in February 2019, cyber intelligence firm Flashpoint called x999xx one of the most senior and prolific members of the top-tier Russian-language cybercrime forum Exploit, where x999xx could be seen frequently advertising the sale of stolen databases and network credentials.
In August 2023, x999xx sold access to a company that develops software for the real estate industry. In July 2023, x999xx advertised the sale of Social Security numbers, names, and birthdays for the citizenry of an entire U.S. state (unnamed in the auction).
A month earlier, x999xx posted a sales thread for 80 databases taken from Australia’s largest retail company. “You may use this data to demand a ransom or do something different with it,” x999xx wrote on Exploit. “Unfortunately, the flaw was patched fast. [+] no one has used the data yet [+] the data hasn’t been used to send spam [+] the data is waiting for its time.”
In October 2022, x999xx sold administrative access to a U.S. healthcare provider.
The oldest account by the name x999xx appeared in 2009 on the Russian language cybercrime forum Verified, under the email address maxnm@ozersk.com. Ozersk is a city in the Chelyabinsk region of west-central Russia.
According to the breach tracking service Constella Intelligence, the address maxnm@ozersk.com was used more than a decade ago to create an account at Vktontakte (the Russian answer to Facebook) under the name Maxim Kirtsov from Ozersk. Mr. Kirtsov’s profile — “maxnm” — says his birthday is September 5, 1991.
Personal photos Maxnm shared on Vktontakte in 2016. The caption has been machine translated from Russian.
The user x999xx registered on the Russian language cybercrime community Zloy in 2014 using the email address maxnmalias-1@yahoo.com. Constella says this email address was used in 2022 at the Russian shipping service cdek.ru by a Maksim Georgievich Kirtsov from Ozersk.
Additional searches on these contact details reveal that prior to 2009, x999xx favored the handle Maxnm on Russian cybercrime forums. Cyber intelligence company Intel 471 finds the user Maxnm registered on Zloy in 2006 from an Internet address in Chelyabinsk, using the email address kirtsov@telecom.ozersk.ru.
That same email address was used to create Maxnm accounts on several other crime forums, including Spamdot and Exploit in 2005 (also from Chelyabinsk), and Damagelab in 2006.
A search in Constella for the Russian version of Kirtsov’s full name — Кирцов Максим Георгиевич — brings up multiple accounts registered to maksya@icloud.com.
A review of the digital footprint for maksya@icloud.com at osint.industries reveals this address was used a decade ago to register a still-active account at imageshack.com under the name x999xx. That account features numerous screenshots of financial statements from various banks, chat logs with other hackers, and even hacked websites.
x999xx’s Imageshack account includes screenshots of bank account balances from dozens of financial institutions, as well as chat logs with other hackers and pictures of homegrown weed.
Some of the photos in that Imageshack account also appear on Kirtsov’s Vkontakte page, including images of vehicles he owns, as well as pictures of potted marijuana plants. Kirtsov’s Vkontakte profile says that in 2012 he was a faculty member of the Ozersk Technological Institute National Research Nuclear University.
The Vkontakte page lists Kirtsov’s occupation as a website called ozersk[.]today, which on the surface appears to be a blog about life in Ozersk. However, in 2019 the security firm Recorded Future published a blog post which found this domain was being used to host a malicious Cobalt Strike server.
Cobalt Strike is a commercial network penetration testing and reconnaissance tool that is sold only to vetted partners. But stolen or ill-gotten Cobalt Strike licenses are frequently abused by cybercriminal gangs to help lay the groundwork for the installation of ransomware on a victim network.
In August 2023, x999xx posted a message on Exploit saying he was interested in buying a licensed version of Cobalt Strike. A month earlier, x999xx filed a complaint on Exploit against another forum member named Cobaltforce, an apparent onetime partner whose sudden and prolonged disappearance from the community left x999xx and others in the lurch. Cobaltforce recruited people experienced in using Cobalt Strike for ransomware operations, and offered to monetize access to hacked networks for a share of the profits.
DomainTools.com finds ozersk[.]today was registered to the email address dashin2008@yahoo.com, which also was used to register roughly two dozen other domains, including x999xx[.]biz. Virtually all of those domains were registered to Maxim Kirtsov from Ozersk. Below is a mind map used to track the identities mentioned in this story.
A visual depiction of the data points connecting x999xx to Max Kirtsov.
x999xx is a prolific member of the Russian webmaster forum “Gofuckbiz,” with more than 2,000 posts over nearly a decade, according to Intel 471. In one post from 2016, x999xx asked whether anyone knew where he could buy a heat lamp that simulates sunlight, explaining that one his pet rabbits had recently perished for lack of adequate light and heat. Mr. Kirtsov’s Vkontakte page includes several pictures of caged rabbits from 2015 and earlier.
Reached via email, Mr. Kirtsov acknowledged that he is x999xx. Kirtsov said he and his team are also regular readers of KrebsOnSecurity.
“We’re glad to hear and read you,” Kirtsov replied.
Asked whether he was concerned about the legal and moral implications of his work, Kirtsov downplayed his role in ransomware intrusions, saying he was more focused on harvesting data.
“I consider myself as committed to ethical practices as you are,” Kirtsov wrote. “I have also embarked on research and am currently mentoring students. You may have noticed my activities on a forum, which I assume you know of through information gathered from public sources, possibly using the new tool you reviewed.”
“Regarding my posts about selling access, I must honestly admit, upon reviewing my own actions, I recall such mentions but believe they were never actualized,” he continued. “Many use the forum for self-serving purposes, which explains why listings of targets for sale have dwindled — they simply ceased being viable.”
Kirtsov asserted that he is not interested in harming healthcare institutions, just in stealing their data.
“As for health-related matters, I was once acquainted with affluent webmasters who would pay up to $50 for every 1000 health-themed emails,” Kirtsov said. “Therefore, I had no interest in the more sensitive data from medical institutions like X-rays, insurance numbers, or even names; I focused solely on emails. I am proficient in SQL, hence my ease with handling data like IDs and emails. And i never doing spam or something like this.”
On the Russian crime forums, x999xx said he never targets anything or anyone in Russia, and that he has little to fear from domestic law enforcement agencies provided he remains focused on foreign adversaries.
x999xx’s lackadaisical approach to personal security mirrors that of Wazawaka, another top Russian access broker who sold access to countless organizations and even operated his own ransomware affiliate programs.
“Don’t shit where you live, travel local, and don’t go abroad,” Wazawaka said of his own personal mantra. “Mother Russia will help you. Love your country, and you will always get away with everything.”
In January 2022, KrebsOnSecurity followed clues left behind by Wazawaka to identify him as 32-year-old Mikhail Matveev from Khakassia, Russia. In May 2023, the U.S. Department of Justice indicted Matveev as a key figure in several ransomware groups that collectively extorted hundreds of millions of dollars from victim organizations. The U.S. State Department is offering a $10 million reward for information leading to the capture and/or prosecution of Matveev.
Perhaps in recognition that many top ransomware criminals are largely untouchable so long as they remain in Russia, western law enforcement agencies have begun focusing more on getting inside the heads of those individuals. These so-called “psyops” are aimed at infiltrating ransomware-as-a-service operations, disrupting major cybercrime services, and decreasing trust within cybercriminal communities.
When authorities in the U.S. and U.K. announced in February 2024 that they’d infiltrated and seized the infrastructure used by the infamous LockBit ransomware gang, they borrowed the existing design of LockBit’s victim shaming website to link instead to press releases about the takedown, and included a countdown timer that was eventually replaced with the personal details of LockBit’s alleged leader.
In May 2024, law enforcement agencies in the United States and Europe announced Operation Endgame, a coordinated action against some of the most popular cybercrime platforms for delivering ransomware and data-stealing malware. The Operation Endgame website also included a countdown timer, which served to tease the release of several animated videos that mimic the same sort of flashy, short advertisements that established cybercriminals often produce to promote their services online.
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Law enforcement agencies in the United States and Europe today announced Operation Endgame, a coordinated action against some of the most popular cybercrime platforms for delivering ransomware and data-stealing malware. Dubbed “the largest ever operation against botnets,” the international effort is being billed as the opening salvo in an ongoing campaign targeting advanced malware “droppers” or “loaders” like IcedID, Smokeloader and Trickbot.
A frame from one of three animated videos released today in connection with Operation Endgame.
Operation Endgame targets the cybercrime ecosystem supporting droppers/loaders, slang terms used to describe tiny, custom-made programs designed to surreptitiously install malware onto a target system. Droppers are typically used in the initial stages of a breach, and they allow cybercriminals to bypass security measures and deploy additional harmful programs, including viruses, ransomware, or spyware.
Droppers like IcedID are most often deployed through email attachments, hacked websites, or bundled with legitimate software. For example, cybercriminals have long used paid ads on Google to trick people into installing malware disguised as popular free software, such as Microsoft Teams, Adobe Reader and Discord. In those cases, the dropper is the hidden component bundled with the legitimate software that quietly loads malware onto the user’s system.
Droppers remain such a critical, human-intensive component of nearly all major cybercrime enterprises that the most popular have turned into full-fledged cybercrime services of their own. By targeting the individuals who develop and maintain dropper services and their supporting infrastructure, authorities are hoping to disrupt multiple cybercriminal operations simultaneously.
According to a statement from the European police agency Europol, between May 27 and May 29, 2024 authorities arrested four suspects (one in Armenia and three in Ukraine), and disrupted or took down more than 100 Internet servers in Bulgaria, Canada, Germany, Lithuania, the Netherlands, Romania, Switzerland, the United Kingdom, United States and Ukraine. Authorities say they also seized more than 2,000 domain names that supported dropper infrastructure online.
In addition, Europol released information on eight fugitives suspected of involvement in dropper services and who are wanted by Germany; their names and photos were added to Europol’s “Most Wanted” list on 30 May 2024.
A “wanted” poster including the names and photos of eight suspects wanted by Germany and now on Europol’s “Most Wanted” list.
“It has been discovered through the investigations so far that one of the main suspects has earned at least EUR 69 million in cryptocurrency by renting out criminal infrastructure sites to deploy ransomware,” Europol wrote. “The suspect’s transactions are constantly being monitored and legal permission to seize these assets upon future actions has already been obtained.”
There have been numerous such coordinated malware takedown efforts in the past, and yet often the substantial amount of coordination required between law enforcement agencies and cybersecurity firms involved is not sustained after the initial disruption and/or arrests.
But a new website erected to detail today’s action — operation-endgame.com — makes the case that this time is different, and that more takedowns and arrests are coming. “Operation Endgame does not end today,” the site promises. “New actions will be announced on this website.”
A message on operation-endgame.com promises more law enforcement and disruption actions.
Perhaps in recognition that many of today’s top cybercriminals reside in countries that are effectively beyond the reach of international law enforcement, actions like Operation Endgame seem increasingly focused on mind games — i.e., trolling the hackers.
Writing in this month’s issue of Wired, Matt Burgess makes the case that Western law enforcement officials have turned to psychological measures as an added way to slow down Russian hackers and cut to the heart of the sweeping cybercrime ecosystem.
“These nascent psyops include efforts to erode the limited trust the criminals have in each other, driving subtle wedges between fragile hacker egos, and sending offenders personalized messages showing they’re being watched,” Burgess wrote.
When authorities in the U.S. and U.K. announced in February 2024 that they’d infiltrated and seized the infrastructure used by the infamous LockBit ransomware gang, they borrowed the existing design of LockBit’s victim shaming website to link instead to press releases about the takedown, and included a countdown timer that was eventually replaced with the personal details of LockBit’s alleged leader.
The feds used the existing design on LockBit’s victim shaming website to feature press releases and free decryption tools.
The Operation Endgame website also includes a countdown timer, which serves to tease the release of several animated videos that mimic the same sort of flashy, short advertisements that established cybercriminals often produce to promote their services online. At least two of the videos include a substantial amount of text written in Russian.
The coordinated takedown comes on the heels of another law enforcement action this week against what the director of the FBI called “likely the world’s largest botnet ever.” On Wednesday U.S. Department of Justice (DOJ) announced the arrest of YunHe Wang, the alleged operator of the ten-year-old online anonymity service 911 S5. The government also seized 911 S5’s domains and online infrastructure, which allegedly turned computers running various “free VPN” products into Internet traffic relays that facilitated billions of dollars in online fraud and cybercrime.
U.S. and U.K. authorities have seized the darknet websites run by LockBit, a prolific and destructive ransomware group that has claimed more than 2,000 victims worldwide and extorted over $120 million in payments. Instead of listing data stolen from ransomware victims who didn’t pay, LockBit’s victim shaming website now offers free recovery tools, as well as news about arrests and criminal charges involving LockBit affiliates.
Investigators used the existing design on LockBit’s victim shaming website to feature press releases and free decryption tools.
Dubbed “Operation Cronos,” the law enforcement action involved the seizure of nearly three-dozen servers; the arrest of two alleged LockBit members; the unsealing of two indictments; the release of a free LockBit decryption tool; and the freezing of more than 200 cryptocurrency accounts thought to be tied to the gang’s activities.
LockBit members have executed attacks against thousands of victims in the United States and around the world, according to the U.S. Department of Justice (DOJ). First surfacing in September 2019, the gang is estimated to have made hundreds of millions of U.S. dollars in ransom demands, and extorted over $120 million in ransom payments.
LockBit operated as a ransomware-as-a-service group, wherein the ransomware gang takes care of everything from the bulletproof hosting and domains to the development and maintenance of the malware. Meanwhile, affiliates are solely responsible for finding new victims, and can reap 60 to 80 percent of any ransom amount ultimately paid to the group.
A statement on Operation Cronos from the European police agency Europol said the months-long infiltration resulted in the compromise of LockBit’s primary platform and other critical infrastructure, including the takedown of 34 servers in the Netherlands, Germany, Finland, France, Switzerland, Australia, the United States and the United Kingdom. Europol said two suspected LockBit actors were arrested in Poland and Ukraine, but no further information has been released about those detained.
The DOJ today unsealed indictments against two Russian men alleged to be active members of LockBit. The government says Russian national Artur Sungatov used LockBit ransomware against victims in manufacturing, logistics, insurance and other companies throughout the United States.
Ivan Gennadievich Kondratyev, a.k.a. “Bassterlord,” allegedly deployed LockBit against targets in the United States, Singapore, Taiwan, and Lebanon. Kondratyev is also charged (PDF) with three criminal counts arising from his alleged use of the Sodinokibi (aka “REvil“) ransomware variant to encrypt data, exfiltrate victim information, and extort a ransom payment from a corporate victim based in Alameda County, California.
With the indictments of Sungatov and Kondratyev, a total of five LockBit affiliates now have been officially charged. In May 2023, U.S. authorities unsealed indictments against two alleged LockBit affiliates, Mikhail “Wazawaka” Matveev and Mikhail Vasiliev.
Vasiliev, 35, of Bradford, Ontario, Canada, is in custody in Canada awaiting extradition to the United States (the complaint against Vasiliev is at this PDF). Matveev remains at large, presumably still in Russia. In January 2022, KrebsOnSecurity published Who is the Network Access Broker ‘Wazawaka,’ which followed clues from Wazawaka’s many pseudonyms and contact details on the Russian-language cybercrime forums back to a 31-year-old Mikhail Matveev from Abaza, RU.
An FBI wanted poster for Matveev.
In June 2023, Russian national Ruslan Magomedovich Astamirov was charged in New Jersey for his participation in the LockBit conspiracy, including the deployment of LockBit against victims in Florida, Japan, France, and Kenya. Astamirov is currently in custody in the United States awaiting trial.
LockBit was known to have recruited affiliates that worked with multiple ransomware groups simultaneously, and it’s unclear what impact this takedown may have on competing ransomware affiliate operations. The security firm ProDaft said on Twitter/X that the infiltration of LockBit by investigators provided “in-depth visibility into each affiliate’s structures, including ties with other notorious groups such as FIN7, Wizard Spider, and EvilCorp.”
In a lengthy thread about the LockBit takedown on the Russian-language cybercrime forum XSS, one of the gang’s leaders said the FBI and the U.K.’s National Crime Agency (NCA) had infiltrated its servers using a known vulnerability in PHP, a scripting language that is widely used in Web development.
Several denizens of XSS wondered aloud why the PHP flaw was not flagged by LockBit’s vaunted “Bug Bounty” program, which promised a financial reward to affiliates who could find and quietly report any security vulnerabilities threatening to undermine LockBit’s online infrastructure.
This prompted several XSS members to start posting memes taunting the group about the security failure.
“Does it mean that the FBI provided a pentesting service to the affiliate program?,” one denizen quipped. “Or did they decide to take part in the bug bounty program? :):)”
Federal investigators also appear to be trolling LockBit members with their seizure notices. LockBit’s data leak site previously featured a countdown timer for each victim organization listed, indicating the time remaining for the victim to pay a ransom demand before their stolen files would be published online. Now, the top entry on the shaming site is a countdown timer until the public doxing of “LockBitSupp,” the unofficial spokesperson or figurehead for the LockBit gang.
“Who is LockbitSupp?” the teaser reads. “The $10m question.”
In January 2024, LockBitSupp told XSS forum members he was disappointed the FBI hadn’t offered a reward for his doxing and/or arrest, and that in response he was placing a bounty on his own head — offering $10 million to anyone who could discover his real name.
“My god, who needs me?,” LockBitSupp wrote on Jan. 22, 2024. “There is not even a reward out for me on the FBI website. By the way, I want to use this chance to increase the reward amount for a person who can tell me my full name from USD 1 million to USD 10 million. The person who will find out my name, tell it to me and explain how they were able to find it out will get USD 10 million. Please take note that when looking for criminals, the FBI uses unclear wording offering a reward of UP TO USD 10 million; this means that the FBI can pay you USD 100, because technically, it’s an amount UP TO 10 million. On the other hand, I am willing to pay USD 10 million, no more and no less.”
Mark Stockley, cybersecurity evangelist at the security firm Malwarebytes, said the NCA is obviously trolling the LockBit group and LockBitSupp.
“I don’t think this is an accident—this is how ransomware groups talk to each other,” Stockley said. “This is law enforcement taking the time to enjoy its moment, and humiliate LockBit in its own vernacular, presumably so it loses face.”
In a press conference today, the FBI said Operation Cronos included investigative assistance from the Gendarmerie-C3N in France; the State Criminal Police Office L-K-A and Federal Criminal Police Office in Germany; Fedpol and Zurich Cantonal Police in Switzerland; the National Police Agency in Japan; the Australian Federal Police; the Swedish Police Authority; the National Bureau of Investigation in Finland; the Royal Canadian Mounted Police; and the National Police in the Netherlands.
The Justice Department said victims targeted by LockBit should contact the FBI at https://lockbitvictims.ic3.gov/ to determine whether affected systems can be successfully decrypted. In addition, the Japanese Police, supported by Europol, have released a recovery tool designed to recover files encrypted by the LockBit 3.0 Black Ransomware.
A sprawling online company based in Georgia that has made tens of millions of dollars purporting to sell access to jobs at the United States Postal Service (USPS) has exposed its internal IT operations and database of nearly 900,000 customers. The leaked records indicate the network’s chief technology officer in Pakistan has been hacked for the past year, and that the entire operation was created by the principals of a Tennessee-based telemarketing firm that has promoted USPS employment websites since 2016.
The website FederalJobsCenter promises to get you a job at the USPS in 30 days or your money back.
KrebsOnSecurity was recently contacted by a security researcher who said he found a huge tranche of full credit card records exposed online, and that at first glance the domain names involved appeared to be affiliated with the USPS.
Further investigation revealed a long-running international operation that has been emailing and text messaging people for years to sign up at a slew of websites that all promise they can help visitors secure employment at the USPS.
Sites like FederalJobsCenter[.]com also show up prominently in Google search results for USPS employment, and steer applicants toward making credit card “registration deposits” to ensure that one’s application for employment is reviewed. These sites also sell training, supposedly to help ace an interview with USPS human resources.
FederalJobsCenter’s website is full of content that makes it appear the site is affiliated with the USPS, although its “terms and conditions” state that it is not. Rather, the terms state that FederalJobsCenter is affiliated with an entity called US Job Services, which says it is based in Lawrenceville, Ga.
“US Job Services provides guidance, coaching, and live assistance to postal job candidates to help them perform better in each of the steps,” the website explains.
The site says applicants need to make a credit card deposit to register, and that this amount is refundable if the applicant is not offered a USPS job within 30 days after the interview process.
But a review of the public feedback on US Job Services and dozens of similar names connected to this entity over the years shows a pattern of activity: Applicants pay between $39.99 and $100 for USPS job coaching services, and receive little if anything in return. Some reported being charged the same amount monthly.
The U.S. Federal Trade Commission (FTC) has sued several times over the years to disrupt various schemes offering to help people get jobs at the Postal Service. Way back in 1998, the FTC and the USPS took action against several organizations that were selling test or interview preparation services for potential USPS employees.
“Companies promising jobs with the U.S. Postal Service are breaking federal law,” the joint USPS-FTC statement said.
In that 1998 case, the defendants behind the scheme were taking out classified ads in newspapers. Ditto for a case the FTC brought in 2005. By 2008, the USPS job exam preppers had shifted to advertising their schemes mostly online. And in 2013, the FTC won a nearly $5 million judgment against a Kentucky company purporting to offer such services.
Tim McKinlay authored a report last year at Affiliateunguru.com on whether the US Job Services website job-postal[.]com was legitimate or a scam. He concluded it was a scam based on several factors, including that the website listed multiple other names (suggesting it had recently switched names), and that he got nothing from the transaction with the job site.
“They openly admit they’re not affiliated with the US Postal Service, but claim to be experts in the field, and that, just by following the steps on their site, you easily pass the postal exams and get a job in no time,” McKinlay wrote. “But it’s really just a smoke and mirrors game. The site’s true purpose is to collect $46.95 from as many people as possible. And considering how popular this job is, they’re probably making a killing.”
KrebsOnSecurity was alerted to the data exposure by Patrick Barry, chief information officer at Charlotte, NC based Rebyc Security. Barry said he found that not only was US Job Services leaking its customer payment records in real-time and going back to 2016, but its website also leaked a log file from 2019 containing the site administrator’s contact information and credentials to the site’s back-end database.
Barry shared screenshots of that back-end database, which show the email address for the administrator of US Job Services is tab.webcoder@gmail.com. According to cyber intelligence platform Constella Intelligence, that email address is tied to the LinkedIn profile for a developer in Karachi, Pakistan named Muhammed Tabish Mirza.
A search on tab.webcoder@gmail.com at DomainTools.com reveals that email address was used to register several USPS-themed domains, including postal2017[.]com, postaljobscenter[.]com and usps-jobs[.]com.
Mr. Mirza declined to respond to questions, but the exposed database information was removed from the Internet almost immediately after KrebsOnSecurity shared the offending links.
A “Campaigns” tab on that web panel listed several advertising initiatives tied to US Job Services websites, with names like “walmart drip campaign,” “hiring activity due to virus,” “opt-in job alert SMS,” and “postal job opening.”
Another page on the US Job Services panel included a script for upselling people who call in response to email and text message solicitations, with an add-on program that normally sells for $1,200 but is being “practically given away” for a limited time, for just $49.
An upselling tutorial for call center employees.
“There’s something else we have you can take advantage of that can help you make more money,” the script volunteers. “It’s an easy to use 12-month career development plan and program to follow that will result in you getting any job you want, not just at the post office….anywhere…and then getting promoted rapidly.”
It’s bad enough that US Job Services was leaking customer data: Constella Intelligence says the email address tied to Mr. Mirza shows up in more than a year’s worth of “bot logs” created by a malware infection from the Redline infostealer.
Constella reports that for roughly a year between 2021 and 2022, a Microsoft Windows device regularly used by Mr. Mirza and his colleagues was actively uploading all of the device’s usernames, passwords and authentication cookies to cybercriminals based in Russia.
The web-based backend for US Job Services lists more than 160 people under its “Users & Teams” tab. This page indicates that access to the consumer and payment data collected by US Job Services is currently granted to several other coders who work with Mr. Mirza in Pakistan, and to multiple executives, contractors and employees working for a call center in Murfreesboro, Tennessee.
The call center — which operates as Nextlevelsupportcenters[.]com and thenextlevelsupport[.]com — curiously has several key associates with a history of registering USPS jobs-related domain names.
The US Job Services website has more than 160 users, including most of the employees at Next Level Support.
The website for NextLevelSupport says it was founded in 2017 by a Gary Plott, whose LinkedIn profile describes him as a seasoned telecommunications industry expert. The leaked backend database for US Job Services says Plott is a current administrator on the system, along with several other Nextlevel founders listed on the company’s site.
Reached via telephone, Plott initially said his company was merely a “white label” call center that multiple clients use to interact with customers, and that the content their call center is responsible for selling on behalf of US Job Services was not produced by NextLevelSupport.
“A few years ago, we started providing support for this postal product,” Plott said. “We didn’t develop the content but agreed we would support it.”
Interestingly, DomainTools says the Gmail address used by Plott in the US Jobs system was also used to register multiple USPS job-related domains, including postaljobssite[.]com, postalwebsite[.]com, usps-nlf[.]com, usps-nla[.]com.
Asked to reconcile this with his previous statement, Plott said he never did anything with those sites but acknowledged that his company did decide to focus on the US Postal jobs market from the very beginning.
Plott said his company never refuses to issue a money-back request from a customer, because doing so would result in costly chargebacks for NextLevel (and presumably for the many credit card merchant accounts apparently set up by Mr. Mirza).
“We’ve never been deceptive,” Plott said, noting that customers of the US Job Services product receive a digital download with tips on how to handle a USPS interview, as well as unlimited free telephone support if they need it.
“We’ve never told anyone we were the US Postal Service,” Plott continued. “We make sure people fully understand that they are not required to buy this product, but we think we can help you and we have testimonials from people we have helped. But ultimately you as the customer make that decision.”
An email address in the US Job Services teams page for another user — Stephanie Dayton — was used to register the domains postalhiringreview[.]com, and postalhiringreviewboard[.]org back in 2014. Reached for comment, Ms. Dayton said she has provided assistance to Next Level Support Centers with their training and advertising, but never in the capacity as an employee.
Perhaps the most central NextLevel associate who had access to US Job Services was Russell Ramage, a telemarketer from Warner Robins, Georgia. Ramage is listed in South Carolina incorporation records as the owner of a now-defunct call center service called Smart Logistics, a company whose name appears in the website registration records for several early and long-running US Job Services sites.
According to the state of Georgia, Russell Ramage was the registered agent of several USPS job-themed companies.
The leaked records show the email address used by Ramage also registered multiple USPS jobs-related domains, including postalhiringcenter[.]com, postalhiringreviews[.]com, postaljobs-email[.]com, and postaljobssupport1[.]com.
A review of business incorporation records in Georgia indicate Ramage was the registered agent for at least three USPS-related companies over the years, including Postal Career Placement LLC, Postal Job Services Inc., and Postal Operations Inc. All three companies were founded in 2015, and are now dissolved.
An obituary dated February 2023 says Russell Ramage recently passed away at the age of 41. No cause of death was stated, but the obituary goes on to say that Russ “Rusty” Ramage was “preceded in death by his mother, Anita Lord Ramage, pets, Raine and Nola and close friends, Nicole Reeves and Ryan Rawls.”
In 2014, then 33-year-old Ryan “Jootgater” Rawls of Alpharetta, Georgia pleaded guilty to conspiring to distribute controlled substances. Rawls also grew up in Warner Robins, and was one of eight suspects charged with operating a secret darknet narcotics ring called the Farmer’s Market, which federal prosecutors said trafficked in millions of dollars worth of controlled substances.
Reuters reported that an eighth suspect in that case had died by the time of Rawls’ 2014 guilty plea, although prosecutors declined to offer further details about that. According to his obituary, Ryan Christopher Rawls died at the age of 38 on Jan. 28, 2019.
In a comment on Ramage’s memorial wall, Stephanie Dayton said she began working with Ramage in 2006.
“Our friendship far surpassed a working one, we had a very close bond and became like brother and sister,” Dayton wrote. “I loved Russ deeply and he was like family. He was truly one of the best human beings I have ever known. He was kind and sweet and truly cared about others. Never met anyone like him. He will be truly missed. RIP brother.”
The FTC and USPS note that while applicants for many entry-level postal jobs are required to take a free postal exam, the tests are usually offered only every few years in any particular district, and there are no job placement guarantees based on score.
“If applicants pass the test by scoring at least 70 out of 100, they are placed on a register, ranked by their score,” the FTC explained. “When a position becomes open, the local post office looks to the applicable register for that geographic location and calls the top three applicants. The score is only one of many criteria taken into account for employment. The exams test general aptitude, something that cannot necessarily be increased by studying.”
The FTC says anyone interested in a job at the USPS should inquire at their local postal office, where applicants generally receive a free packet of information about required exams. More information about job opportunities at the postal service is available at the USPS’s careers website.
Michael Martel, spokesperson for the United States Postal Inspection Service, said in a written statement that the USPS has no affiliation with the websites or companies named in this story.
“To learn more about employment with USPS, visit USPS.com/careers,” Martel wrote. “If you are the victim of a crime online report it to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov. To report fraud committed through or toward the USPS, its employees, or customers, report it to the United States Postal Inspection Service (USPIS) at www.uspis.gov/report.”
According to the leaked back-end server for US Job Services, here is a list of the current sites selling this product:
usjobshelpcenter[.]com
usjobhelpcenter[.]com
job-postal[.]com
localpostalhiring[.]com
uspostalrecruitment[.]com
postalworkerjob[.]com
next-level-now[.]com
postalhiringcenters[.]com
postofficehiring[.]com
postaljobsplacement[.]com
postal-placement[.]com
postofficejobopenings[.]com
postalexamprep[.]com
postaljobssite[.]com
postalwebsite[.]com
postalcareerscenters[.]com
postal-hiring[.]com
postal-careers[.]com
postal-guide[.]com
postal-hiring-guide[.]com
postal-openings[.]com
postal-placement[.]com
postofficeplacements[.]com
postalplacementservices[.]com
postaljobs20[.]com
postal-jobs-placement[.]com
postaljobopenings[.]com
postalemployment[.]com
postaljobcenters[.]com
postalmilitarycareers[.]com
epostaljobs[.]com
postal-job-center[.]com
postalcareercenter[.]com
postalhiringcenters[.]com
postal-job-center[.]com
postalcareercenter[.]com
postalexamprep[.]com
postalplacementcenters[.]com
postalplacementservice[.]com
postalemploymentservices[.]com
uspostalhiring[.]com
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The United Kingdom’s National Crime Agency (NCA) has been busy setting up phony DDoS-for-hire websites that seek to collect information on users, remind them that launching DDoS attacks is illegal, and generally increase the level of paranoia for people looking to hire such services.
The warning displayed to users on one of the NCA’s fake booter sites. Image: NCA.
The NCA says all of its fake so-called “booter” or “stresser” sites — which have so far been accessed by several thousand people — have been created to look like they offer the tools and services that enable cyber criminals to execute these attacks.
“However, after users register, rather than being given access to cyber crime tools, their data is collated by investigators,” reads an NCA advisory on the program. “Users based in the UK will be contacted by the National Crime Agency or police and warned about engaging in cyber crime. Information relating to those based overseas is being passed to international law enforcement.”
The NCA declined to say how many phony booter sites it had set up, or for how long they have been running. The NCA says hiring or launching attacks designed to knock websites or users offline is punishable in the UK under the Computer Misuse Act 1990.
“Going forward, people who wish to use these services can’t be sure who is actually behind them, so why take the risk?” the NCA announcement continues.
The NCA campaign comes closely on the heels of an international law enforcement takedown involving four-dozen websites that made powerful DDoS attacks a point-and-click operation.
In mid-December 2022, the U.S. Department of Justice (DOJ) announced “Operation Power Off,” which seized four-dozen booter business domains responsible for more than 30 million DDoS attacks, and charged six U.S. men with computer crimes related to their alleged ownership of popular DDoS-for-hire services. In connection with that operation, the NCA also arrested an 18-year-old man suspected of running one of the sites.
According to U.S. federal prosecutors, the use of booter and stresser services to conduct attacks is punishable under both wire fraud laws and the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and may result in arrest and prosecution, the seizure of computers or other electronics, as well as prison sentences and a penalty or fine.
The United Kingdom, which has been battling its fair share of domestic booter bosses, started running online ads in 2020 aimed at young people who search the Web for booter services.
As part of last year’s mass booter site takedown, the FBI and the Netherlands Police joined the NCA in announcing they are running targeted placement ads to steer those searching for booter services toward a website detailing the potential legal risks of hiring an online attack.
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