Login
We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.
We’re now done with familiarizing ourselves with the features of Trend Micro Home Network Security (HNS) It’s now time for you to get a bit more adept at regular monitoring and maintenance, to ensure you’re getting the best protection HNS can provide your connected home.
Once you’re tracking the various internet-capable devices in your home within HNS, as with any security-related device it’s essential to monitor the activities captured by it. In the same way that we need to periodically review the videos taken by our security cameras, to check for any unusual events in or around the home that need our attention; so too, do you need to keep abreast of the goings on in your home network, particularly those of an unusual or suspect nature, as revealed by HNS. This can easily be done in two ways: via Voice Control and Reports.
Voice Control. When you want just a quick overview of the status of your network, you can use HNS’s Voice Control. Voice Control is available as a skill for both Amazon Alexa and Google Home.
Once the skill has been enabled, you can ask Alexa or Google Assistant to control your Home Network Security (HNS) using the following voice commands:
|
|
Reports. On the other hand, if you have more time to spare, you can peruse the Reports for your devices, user profiles, and network usage.
|
|
Now that you’re more acquainted with your home network through HNS, it’s vital that you know what to do when, for instance, you received a Smart Alert notification indicating an unusually high network activity detected on one of your connected devices.
A Range of Network Events. In brief, you’ll need to review the recent activities and perform the required actions to eliminate risks such as the following:
|
|
For more specific information regarding these types of incidents, you may refer to this Technical Support article.
The Home Network Security Station takes care of your home and your family’s security and safety. In return, you should know how to check if it’s in good working condition.
Physical Status. Check whether the physical components (LED, Reset button, Power, and Ethernet ports) of your Station are intact.
Power. Ensure that the Station is powered on. To check if the Station has power supply, just follow these simple steps:
|
|
Offline Notifications. When the HNS Station is offline the user will receive a notification about it. In addition, the HNS app will indicate the Station is offline. This situation can be attributed to loss of either the internet or LAN connections.
Internet Connection. Make sure you have stable internet connection. Checking your internet connection is easy:
|
|
If you are able to connect to the internet, just reconnect your Home Network Security Station to the router.
LAN Connection. Check the connection between the router and the HNS Station.
|
|
Updates. Make sure that you update the HNS App if you receive a notification that indicates, “Update Needed. Please click the button below to get the latest version.” This will guarantee that your HNS is up-to-date with app improvements.
Getting Help. Always remember, if you encounter any questions, issues or concerns that you’re unable to resolve, Help is just a click away.
Home networks are everywhere these days. However, the user knowledge required to secure and maintain our home networks spans from tech newbies to gurus and often seems to be a rather complicated or even confusing task.
To help you maintain and monitor your home network, Trend Micro offers a simple plug-and-protect home network device to protect your smart home and connected devices from being hacked, while keeping the internet safe for your kids on any device. But plug-and-protect doesn’t mean plug-and-forget. As with any security device, ongoing monitoring and maintenance is needed to provide the best protection your home network and family members need and deserve.
For more information, go to Trend Micro Home Network Security.
To read the rest of our series on HNS, go to
You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration
Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls
In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions
The post Monitoring and Maintaining Trend Micro Home Network Security – Part 4: Best Practices appeared first on .
We continue our four-part series on protecting your home and family. See the links to the previous parts at the end of this blog.
As you use more internet-connected devices and smart appliances in your home, it’s of utmost importance to make sure your gadgets are properly protected from malware and hackers—and Trend Micro Home Network Security (HNS) helps you do just that. But while it’s easy to set up, connect, and configure (and even to forget!), you reap the most benefit when you’re actively involved with it, maintaining and monitoring its features and controls.
Start by asking the question: Are you sure your home network is secure? As you learn what network security entails, by the end of this blog you’ll be able to answer that question confidently. The more you’re involved with HNS, as the tech-savvy “guru” of the household, the more you’ll know when things are properly secured.
We’ll cover three main topics in Part 3 of our 4-part series, where we help you to test the following features: Threat Blocking, Access Control, and Parental Controls.
To better understand how HNS blocks malware on malicious websites from being downloaded to your devices, open your browser either from your mobile device or PC then proceed to these links:
http://www.eicar.org/download/eicar.com
When you run these tests, the test URL will be blocked, your browser will say “Website Blocked by Trend Micro Home Network Security,” and the payload will not be downloaded to the test device. The HNS app will then notify you that a web threat has been blocked, along with the name of the test device that was able to detect it. In the future, you should monitor the HNS app for such messages, so you can see which malicious sites your family has been accessing and warn them.
Next, there are three aspects of Access Control that you should test to familiarize yourself with the features. They are: Approving and Rejecting Devices, Remote Access Protection, and Disconnecting Devices.
Device control is the first part of access control.
|
|
Based on the decision to Allow Connection, verify the connection status on the new device by navigating to a webpage or using an application that connects to the internet.
For the next test, Remote Access Protection, you’ll use a real-world remote-access program commonly used in tech support scams. Note that remote desktop software such as LogMeIn, AnyDesk, TeamViewer, and others are not inherently harmful, but malicious hackers often use them for nefarious activities, such as tech support scams, where they lure you into downloading such a program, pretending they need it to “solve” your computer problems. Unsuspecting consumers around the world have fallen victim to such scams, often losing a large amount of money in fake support fees and ransoms. Additionally, such hackers can use remote desktop programs to scoop up your private data and sell it on the Dark Web.
Home Network Security gives owners peace of mind by preventing these types of Remote Desktop programs from establishing connections with remote computers.
In this test, we will use the free version of TeamViewer.
|
|
HNS will block the TeamViewer session and the HNS app will receive a notification of a remote access connection attempt, along with the name of the target PC. Once you’ve run your tests and understand how this access blocking works, you can delete the instances of TeamViewer on your devices, if you have no need of them.
Next, you should test Disconnecting Devices.
|
|
As we indicated in our last installment of this series, there are many facets to HNS’s Parental Controls. In this segment we will check the effectiveness of its Website Filtering, Content Filtering, App Controls, Time Limits, and Connection Alert & Notification capabilities.
Testing Website Filtering is easy.
|
|
The browser will show, “Website Blocked by Trend Micro Home Network Security” and indicate the rule that triggered the block, i.e., the Category: Personals/Dating rule in our test. The HNS app will receive a notification indicating HNS prevented your “Pre-Teen device” was from visiting a Personals/Dating site. Tapping the notification will show more details, such as the time and website visited.
Moving forward, Content Filtering is next in our checklist.
|
|
When it’s toggled ON, you can try to search for inappropriate content, such as red band trailersDoing this, the user will see a message that says, “Some results have been removed because Restricted Mode is enabled by your network administrator.” In addition, videos with mature or inappropriate content will not be displayed when you open YouTube’s Home page.
To continue, you can test the Inappropriate App Used functionality. Note that this feature only logs the apps opened in your devices; it does not block those apps from being used by the child.
|
|
Next, on your test mobile device, open any of the apps that correspond to the App Categories you’ve chosen. For instance, when a gaming app is opened, The HNS app should get a notification that a Games App was found in the user’s device. Tapping this notification should open the Report section where more detailed information is presented, such as the name of the app, the amount of time it was used, and the name of the device that triggered the notification.
To test Time Limits, you can set up a simple rule that consists of the chosen days the family member can use the internet, set the internet time limit, and set the time spent on YouTube within the set time period they’re allowed to use the internet, then enable notifications for this rule.
As an example:
|
|
To check if the rule is working, look for when the user attempts to surf and use YouTube beyond what’s permitted by the rule. HNS will block access to the internet and YouTube and provide you with a notification that says the YouTube or internet time limit has been reached by the user account. This notification is also logged in the user profile’s Report section.
Let’s wrap up testing the Parental Control features with enabling Connection Alert. This allows you to receive a notification when a device you choose, like your child’s mobile phone, reconnects to your HNS-secure network after getting home from school.
To do this, from the HNS App’s User Account > Settings, enable Connection Alert to indicate when the devices you have selected connect to the home network, according to your set schedule. You’ll only receive notifications of connections from HNS during that scheduled time.
Is your network secure? As the techie in your household, you’re the designated technical support for the family. As the saying usually goes, “Heavy is the head that wears the crown,” but armed with what you’ve just learned about Trend Micro Home Network Security’s capabilities, your burden will lighten significantly and you and your family will stay safe and secure from constantly evolving network threats.
Go to our website for more information on Trend Micro Home Network Security. And watch for Part 4 of this series, where we wind up with some additional monitoring and maintenance best practices.
Go here for Parts 1 and 2 of our series:
You’re in Safe Hands with Trend Micro Home Network Security – Part 1: Setup and Configuration
Trend Micro Home Network Security Has Got You Covered – Part 2: Parental Controls
The post In Safe Hands with Trend Micro Home Network Security – Part 3: Testing Its Functions appeared first on .
FreshRSS 